Patient Service Representative jobs at Oloop Technology Solutions

Job Opportunity: Customer Support Representative Pay Rate: $19.16/hour (W2). Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks. In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds. Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience. Job Responsibilities: Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency. Assist with Cash Management products, online account access, mobile app usage, and general financial questions. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Call Center Representative Contract: 6-12 months (with potential extension) Pay: $19.16/hour About the Opportunity: Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance. What You'll Do: Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately. Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions. Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment. Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team. Why Join Us: Gain hands-on experience in financial services and client support. Collaborate with a supportive, team-oriented environment. Enjoy a flexible schedule after your initial training period. Ready to Start? Take the next step in your career-apply today and become a valued member of our team!

Job Title: Customer Support Representative Pay Rate: $19/hour Schedule Start remotely with 4-5 weeks of training, then transition to full in-office work for hands-on experience and team collaboration. After 6 months, enjoy a hybrid schedule (3 days in-office, 2 days remote). Responsibilities: Handle a high volume of inbound calls. Assist clients with Cash Management products, online/mobile access, and general inquiries. Deliver top-tier customer service while meeting performance metrics. Learn and adapt quickly to new tools and processes. Work collaboratively with teammates to ensure client satisfaction. Benefits Info Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Client: Payer - Ohio Market Openings: 20 Reason for Opening: Rapid and higher-than-anticipated membership growth within the OH Duals Program, requiring expanded care management capacity. Travel/Work Structure: Mobile role with a mix of telephonic and in-home/community visits; geo-assigned territories to minimize travel. Candidates must be comfortable entering homes and working within the community. Contract Length: 3-month contract with extension possibility and FTE opportunities Start Date: 1/5 or 1/12 depending on training class availability (TBD) Role Scope: Care Coordinators will support MyCare Community Well Care Management functions for members in regions going live 1/1. Responsibilities include conducting HRA assessments, completing care plans, coordinating community benefits, and collaborating with provider networks. Caseloads will include primarily low-risk members and may include both engaged and unengaged populations. Preferred Background: Candidates with prior experience in home health, hospice, case management, provider-based coordination, or similar community-based roles. Open to diverse clinical backgrounds with relevant licensure, including Social Workers and Registered Nurses.

Are you self-motivated? Do you enjoy solving problem solving? Can you work in a fast-paced environment? If you possess these qualities, you will fit right in line with our team! The Routing and Scheduling Specialist plays a critical role in supporting Contact Center agents and branch teams by ensuring accurate scheduling and routing processes. This position focuses on identifying and resolving scheduling discrepancies, improving operational efficiency, and strengthening collaboration between the Contact Center and local branches. In addition to routing and scheduling optimization, this role involves daily monitoring of scheduling performance across locations, pulling reports to identify branches with low scheduling accuracy, and proactively building relationships with those branches to provide training and support. The goal is to ensure that all locations are set up correctly and that Contact Center agents have the tools and information needed to deliver exceptional customer service. This is a branch support and contact center liaison role requiring strong communication, problem-solving, and relationship-building skills. The approach is Teach - Train - Support - Follow-up to drive continuous improvement. Want to Join the Best in Pest? Go Pro with Orkin. Apply from your phone in minutes! Responsibilities At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams. Our Routing and Scheduling Specialist focuses on identifying and resolving scheduling discrepancies, improving operational efficiency, and strengthening collaboration between the Contact Center and local branches. You will… * Contact Center Support: Act as a resource for Contact Center agents when scheduling issues arise, providing quick resolutions and guidance to minimize customer impact * Branch Collaboration: Partner with branch teams to correct scheduling errors, ensure proper setup in systems, and maintain alignment between Contact Center and field operations * Daily Reporting & Analysis: Pull and review daily scheduling reports to identify locations with low scheduling performance. Analyze trends and develop action plans to improve accuracy and efficiency * Relationship Building: Establish strong working relationships with underperforming branches, offering training and support to improve scheduling processes and system utilization * Route Planning: Develop optimal routes for service operations considering skills, distance, traffic conditions, and customer constraints * Schedule Management: Create and manage technician schedules through local CSS partners, ensuring resources are allocated efficiently and deadlines are met * Optimization: Use routing and scheduling tools to minimize travel time, reduce fuel consumption, and increase operational efficiency * Communication & Coordination: Collaborate with Branch Managers, Service Managers, and Contact Center leadership to ensure seamless coordination of resources * Compliance: Ensure adherence to company policies, safety guidelines, and regulatory requirements * Performance Monitoring: Track KPIs related to scheduling accuracy and routing efficiency; implement corrective actions where needed * Training & Support: Provide hands-on training for branch and Contact Center staff on scheduling best practices and system functionality * Continuous Improvement: Recommend process enhancements and leverage technology to improve scheduling accuracy and customer experience We Offer… * A Competitive Compensation package with upward earnings potential * Comprehensive benefits package including medical, dental, vision & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick time * Employee discounts, tuition reimbursement, dependent scholarship awards * Inclusive training programs as the industry leader Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's National Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro? Qualifications What's required * Bachelor's degree in logistics, operations, or related field (or equivalent experience) * Experience in routing, scheduling, or contact center operations * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 20 mbps upload and 50 mbps download or higher, high speed internet connection with the ability to hard wire directly to a modem What you'll need * Strong analytical and problem-solving skills. * Proficiency in scheduling software and reporting tools. * Excellent communication and interpersonal skills for cross-functional collaboration. * Ability to work in a fast-paced environment and manage multiple priorities. * Detail-oriented with a continuous improvement mindset. What's required * Bachelor's degree in logistics, operations, or related field (or equivalent experience) * Experience in routing, scheduling, or contact center operations * We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law Work from home requirements * Appropriate workspace in your home, private/semiprivate home-office space free of distractions and background noise * A workspace with adequate furnishings (e.g., a desk and chair) and lighting * Minimum of 20 mbps upload and 50 mbps download or higher, high speed internet connection with the ability to hard wire directly to a modem What you'll need * Strong analytical and problem-solving skills. * Proficiency in scheduling software and reporting tools. * Excellent communication and interpersonal skills for cross-functional collaboration. * Ability to work in a fast-paced environment and manage multiple priorities. * Detail-oriented with a continuous improvement mindset. At Orkin, our purpose is to help protect the world where we live, work and play. We have a FAST PACED, fully remote National Customer Contact Center with dedicated inbound sales, web sales, lost lead sales, customer service, and termite billing/claims teams. Our Routing and Scheduling Specialist focuses on identifying and resolving scheduling discrepancies, improving operational efficiency, and strengthening collaboration between the Contact Center and local branches. You will… * Contact Center Support: Act as a resource for Contact Center agents when scheduling issues arise, providing quick resolutions and guidance to minimize customer impact * Branch Collaboration: Partner with branch teams to correct scheduling errors, ensure proper setup in systems, and maintain alignment between Contact Center and field operations * Daily Reporting & Analysis: Pull and review daily scheduling reports to identify locations with low scheduling performance. Analyze trends and develop action plans to improve accuracy and efficiency * Relationship Building: Establish strong working relationships with underperforming branches, offering training and support to improve scheduling processes and system utilization * Route Planning: Develop optimal routes for service operations considering skills, distance, traffic conditions, and customer constraints * Schedule Management: Create and manage technician schedules through local CSS partners, ensuring resources are allocated efficiently and deadlines are met * Optimization: Use routing and scheduling tools to minimize travel time, reduce fuel consumption, and increase operational efficiency * Communication & Coordination: Collaborate with Branch Managers, Service Managers, and Contact Center leadership to ensure seamless coordination of resources * Compliance: Ensure adherence to company policies, safety guidelines, and regulatory requirements * Performance Monitoring: Track KPIs related to scheduling accuracy and routing efficiency; implement corrective actions where needed * Training & Support: Provide hands-on training for branch and Contact Center staff on scheduling best practices and system functionality * Continuous Improvement: Recommend process enhancements and leverage technology to improve scheduling accuracy and customer experience We Offer… * A Competitive Compensation package with upward earnings potential * Comprehensive benefits package including medical, dental, vision & life Insurance * 401(k) plan with company match, employee stock purchase plan * Paid vacation, holidays, and sick time * Employee discounts, tuition reimbursement, dependent scholarship awards * Inclusive training programs as the industry leader Why Orkin? * Founded in 1901, Orkin Pest Control is a global residential and business service provider * Consecutive years of improved earnings with over 2 million customers * Orkin is financially stable and growing as the largest subsidiary of Rollins, , (NYSE: ROL), headquartered in Atlanta, GA * Orkin's National Contact Center is a high energy, fun and collaborative work environment with strong management Are you ready to be an Orkin Pro?

A growing mobile Horse Gaming company where you can legally wager and win cash online is looking to add a Customer Service Representatives to their team in a remote capacity! Candidates must live locally to Beaverton Oregon for equipment. Answer multiple player requests through phone, chat, and email, as they come through the queue Manage various interactions at any given time while providing exceptional quality of service to every player Work as part of a dedicated team to explain regulations, policies, and procedures to players and find great solutions to their inquiries in a seamless and positive way Utilize resources to obtain solutions for player issues Maintain clear understanding of gambling laws, regulations, and compliance Strictly follow company process and procedure when verifying player and account date or other confidential information Make outbound player contact as needed for follow up Racing Operator Job Duties Monitor multiple horse races at once in varying time zones to ensure accurate recording of start/end times as well as winners in the correct order. Build and audit pools and race card data ensuring the data supplied by third parties is accurate. Monitor races, identify incidents, and take immediate appropriate remedial action when incidents occur. Monitor betting systems to ensure all incidents have been identified and noted and pay-outs are delayed when necessary. Additional Skills & Qualifications High School Diploma or equivalent 2+ years of customer service Job Type & Location This is a Contract position based out of Tigard, OR. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 23, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Location: Fully Remote (Must reside within 50 miles from Phoenix, AZ - will be required to pick up equipment in office) Schedule: Monday-Friday, 5:00 AM-6:30 PM AZ - Must be available for any 8-hour shift within this window (40 hours/week). Job Overview: You will support Primary Care Physicians by verifying insurance benefits and scheduling patients with specialist doctors. This is a high-volume inbound call center role, handling back to back calls while adhering to performance metrics. Experience: + 1+ year in a call center + 2+ years in healthcare Skills: + Medical terminology + Insurance verification and benefits knowledge + Referral processing and authorization experience is nice to have #prioritywest25 Job Type & Location This is a Contract to Hire position based out of Maricopa, AZ. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Dec 12, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The Specialist, Attendee Experience (RainFocus Experience Required) will work closely with the Event Experience Manager to understand the program goals and objectives and lead registration to all assigned programs. The Specialist focuses on attendee management, reporting and client needs outlined by the Event Experience Manager and can work independently. The Specialist works effectively and efficiently with the internal support teams and external clients and complies with the corporate and/or pharmaceutical guidelines. *RainFocus attendee and housing management experience required What you will do here: Follow and build client SOPs as required Qualify attendee information Manage hotel accommodations and changes Maintain meeting database with continual updates/changes Provide reportable information for your meetings in a timely manner Meet deadline expectations Manage all attendee communication. Examples include event invitations, reminders, travel letters, communication emails, and surveys Provide quality control processes. Examples include Ground Manifest vs. A/D Manifest, Hotel Rooming List vs. M&IW Rooming List, M&IW Rooming List vs. A/D Manifest, HCP reporting clean up Provide onsite preparation assistance. These services would include, but are not limited to badge layout/production, onsite sign in sheets, onsite reports, registration packet preparation/production, onsite supply preparation/shipment Assist in website testing Technical Support and/or Digital Production on virtual events Research 3rd Party Vendor options and information (dine around grids, gifts/materials, etc.) Work on complex programs with numerous participant types, complicated web builds, and extensive reporting Handle issues and challenges onsite and overcoming them by thinking outside the box Ability to handle a wide range of program types (NSMs, VIP programs, Pharma, etc.) Act as a lead on limited-service events, including the financial process (budget reconciliation, invoicing, and close-out) Travel and act as lead Program Manager and Coordinator for meetings that allow only one M&IW staff person onsite (i.e., handle meeting room set-up, A/V, ground, F&B) Use and develop event registration sites outside of Cvent Understand, develop, and design mobile event apps, including how to provide customer assistance on the download and use of the app Clearly and effectively communicate to each vendor the requirements and specifications needed, negotiate cost savings, and manage payment/reconciliation process Initiate, plan, execute, control, and close out attendee registration projects Manage meeting profiles and statuses in event software Create and manage client and internal timelines Who you will work with: Reporting to a Manager or Director, Attendee Experience, Event Management Services Internal team members from multiple departments External clients and key stakeholders What we expect: Details of these areas are shared during interviews and monthly reviews: Cultural Excellence Role Level Function Interpersonal Skillset What you will bring: College degree or equivalent experience Minimum 4+ years of experience in the meetings industry Proven excellent oral and written communication skills in both internal and client-facing environments Demonstrated track record of successfully managing multiple projects simultaneously Registration experience Extensive knowledge of Cvent: room shares, event payments and discount codes, Cvent OnArrival, sessions, Event in a Box Knowledge of virtual and hybrid event options Proficient in Microsoft Office systems (Outlook, Excel, OneNote, Word, and Power Point) Including mail merges, agenda creation, tables, etc. in Word Including advanced knowledge of excel (Concatenate, Vlookup, SumProducts, Conditional Formatting, CountIF, etc.) What we provide: Competitive salary Health, Dental, Vision and Life Insurance options 401K plan Paid holidays Accrued personal time off for vacation and sick leave Laptop, additional monitor, and mobile phone Global Giveback program for volunteer service Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of all shapes and sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration and Reporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Gifting and Engagement Strategies, Incentive and Recognition Solutions, Group Air Travel, On-Site Execution and Staffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation and Administration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards and Analytics, and Sustainability Best Practices and Tracking. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone *************** *************************** M&IW associates located throughout the US, UK, Latin America and Asia Pacific Regions

The Specialist, Attendee Experience (Pharma Congress Experience Required) will work closely with the Event Experience Manager to understand the program goals and objectives and lead registration to all assigned programs. The Specialist focuses on attendee management, reporting and client needs outlined by the Event Experience Manager and can work independently. The Specialist works effectively and efficiently with the internal support teams and external clients and complies with the corporate and/or pharmaceutical guidelines. *Pharma Congress experience is required for this role. What you will do here: Follow and build client SOPs as required Qualify attendee information Manage hotel accommodations and changes Maintain meeting database with continual updates/changes Provide reportable information for your meetings in a timely manner Meet deadline expectations Manage all attendee communication. Examples include event invitations, reminders, travel letters, communication emails, and surveys Provide quality control processes. Examples include Ground Manifest vs. A/D Manifest, Hotel Rooming List vs. M&IW Rooming List, M&IW Rooming List vs. A/D Manifest, HCP reporting clean up Provide onsite preparation assistance. These services would include, but are not limited to badge layout/production, onsite sign in sheets, onsite reports, registration packet preparation/production, onsite supply preparation/shipment Assist in website testing Technical Support and/or Digital Production on virtual events Research 3rd Party Vendor options and information (dine around grids, gifts/materials, etc.) Work on complex programs with numerous participant types, complicated web builds, and extensive reporting Handle issues and challenges onsite and overcoming them by thinking outside the box Ability to handle a wide range of program types (NSMs, VIP programs, Pharma, etc.) Act as a lead on limited-service events, including the financial process (budget reconciliation, invoicing, and close-out) Travel and act as lead Program Manager and Coordinator for meetings that allow only one M&IW staff person onsite (i.e., handle meeting room set-up, A/V, ground, F&B) Use and develop event registration sites outside of Cvent Understand, develop, and design mobile event apps, including how to provide customer assistance on the download and use of the app Clearly and effectively communicate to each vendor the requirements and specifications needed, negotiate cost savings, and manage payment/reconciliation process Initiate, plan, execute, control, and close out attendee registration projects Manage meeting profiles and statuses in event software Create and manage client and internal timelines Who you will work with: Reporting to a Manager or Director, Attendee Experience, Event Management Services Internal team members from multiple departments External clients and key stakeholders What we expect: Details of these areas are shared during interviews and monthly reviews: Cultural Excellence Role Level Function Interpersonal Skillset What you will bring: College degree or equivalent experience Minimum 4+ years of experience in the meetings industry Proven excellent oral and written communication skills in both internal and client-facing environments Demonstrated track record of successfully managing multiple projects simultaneously Registration experience Extensive knowledge of Cvent: room shares, event payments and discount codes, Cvent OnArrival, sessions, Event in a Box Knowledge of virtual and hybrid event options Proficient in Microsoft Office systems (Outlook, Excel, OneNote, Word, and Power Point) Including mail merges, agenda creation, tables, etc. in Word Including advanced knowledge of excel (Concatenate, Vlookup, SumProducts, Conditional Formatting, CountIF, etc.) What we provide: Competitive salary Health, Dental, Vision and Life Insurance options 401K plan Paid holidays Accrued personal time off for vacation and sick leave Laptop, additional monitor, and mobile phone Global Giveback program for volunteer service Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of all shapes and sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration and Reporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Gifting and Engagement Strategies, Incentive and Recognition Solutions, Group Air Travel, On-Site Execution and Staffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation and Administration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards and Analytics, and Sustainability Best Practices and Tracking. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone *************** *************************** M&IW associates located throughout the US, UK, Latin America and Asia Pacific Regions

The Coordinator, Attendee Experience will work closely with the Event Experience Manager to understand the program goals and objectives and lead registration to all assigned programs. The Coordinator focuses on attendee management, reporting and client needs outlined by the Event Experience Manager and can work independently. The Coordinator works effectively and efficiently with the internal support teams and external clients and complies with the corporate and/or pharmaceutical guidelines. What you will do here: Follow and build client SOPs as required Qualify attendee information Manage hotel accommodations and changes Maintain meeting database with continual updates/changes Provide reportable information for your meetings in a timely manner Meet deadline expectations Manage all attendee communication. Examples include event invitations, reminders, travel letters, communication emails, and surveys Provide quality control processes. Examples include Ground Manifest vs. A/D Manifest, Hotel Rooming List vs. M&IW Rooming List, M&IW Rooming List vs. A/D Manifest, HCP reporting clean up Provide onsite preparation assistance. These services would include, but are not limited to badge layout/production, onsite sign in sheets, onsite reports, registration packet preparation/production, onsite supply preparation/shipment Assist in website testing Technical Support and/or Digital Production on virtual events Research 3rd Party Vendor options and information (dine around grids, gifts/materials, etc.) Work on complex programs with numerous participant types, complicated web builds, and extensive reporting Handle issues and challenges onsite and overcoming them by thinking outside the box Ability to handle a wide range of program types (NSMs, VIP programs, Pharma, etc.) Act as a lead on limited-service events, including the financial process (budget reconciliation, invoicing, and close-out) Travel and act as lead Program Manager and Coordinator for meetings that allow only one M&IW staff person onsite (i.e., handle meeting room set-up, A/V, ground, F&B) Who you will work with: Reporting to a Manager or Director, Attendee Experience, Event Management Services Internal team members from multiple departments External Clients and Key Stakeholders What we expect: Details of these areas are shared during interviews and monthly reviews: Cultural Excellence Role Level Function Interpersonal Skillset What you will bring: College degree or equivalent experience Minimum 3+ years of experience in the meetings industry Knowledge of virtual and hybrid event options Proven excellent oral and written communication skills in both internal and client-facing environments Demonstrated track record of successfully managing multiple projects simultaneously Experience with database management programs (Cvent and RainFocus preferred) Extensive knowledge of Cvent: room shares, event payments and discount codes, Cvent OnArrival, sessions, Event in a Box Proficient in Microsoft Office systems (Outlook, Excel, OneNote, Word and Power Point) Including mail merges, agenda creation, tables, etc. in Word Including advanced knowledge of excel (Concatenate, Vlookup, SumProducts, Conditional Formatting, CountIF, etc.) What we provide: Competitive salary Health, Dental, Vision and Life Insurance options 401K plan Paid holidays Accrued personal time off for vacation and sick leave Laptop, additional monitor, and mobile phone Global Giveback program for volunteer service Remote Office / Work from home, or option to work in our corporate headquarters located near Milwaukee Who we are: M&IW is a global event management firm specializing in virtual, hybrid, and in-person experiences of all shapes and sizes as well as consulting and enterprise strategies. As an entrepreneurial organization, we place customers at the center of everything we do and prioritize their needs through our core values of quality, agility, flexibility, and innovation. M&IW is a third generation, privately held, certified Women's Business Enterprise (WBE) in business for more than 50 years. Headquartered in Wisconsin, USA, and supported by a remote workforce across the US and in the UK, China, and Brazil. M&IW provides a portfolio of management services for meetings, events, incentives, conferences, and tradeshows. Those services include Event Management and Design, Event Sourcing, Attendee Registration and Reporting, Event Technology and Production, Creative Services, Event Marketing and Communications, Gifting and Engagement Strategies, Incentive and Recognition Solutions, Group Air Travel, On-Site Execution and Staffing, and Event Analytics. Our consulting and enterprise services include Technology Implementation and Administration, Meeting Policy, Process and Optimization, Third-party Governance, Executive Dashboards and Analytics, and Sustainability Best Practices and Tracking. GLOBAL HEADQUARTERS: 10520 7 Mile Road, P.O. Box 65, Caledonia, WI 53108 | Phone *************** *************************** M&IW associates located throughout the US, UK, Latin America and Asia Pacific Regions

Job Description Want to make an impact? I Am Boundless is hiring for a Care Coordinator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community. Benefits - Why Join Boundless? Financial & Retirement 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested Annual Increases Paid Time Off 5 Weeks of Paid Time Off 8 Paid Holidays Health & Wellness Medical Insurance Free Dental & Vision Insurance Flexible Spending Account (FSA) Dependent Care Account (DCA) Life Insurance & Supplemental Life Insurance Disability Insurance Professional Support Tuition Discount Opportunities with Schools like Capella University & Franklin University A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF) Paid Training & Development Opportunities Perks & Discounts Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.) Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly) What You'll Do: As a Care Coordinator, you'll play a meaningful role in assessing needs, service and resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinators are primarily community-based and may be able to perform some tasks from home. Care Coordinator Non-Licensed will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of the individuals and families/caregivers on the caseload. The Care Coordinator Non-Licensed serves as a primary point of contact and liaison for all the vital support providers in a youth or family's life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes. Minimum Qualifications: Bachelor's degree in psychology, social work, or other related field OR at least three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers. High School and GED required Experience in one or more of the following areas of expertise: Family systems Community systems and resources Case management Child and family counseling or therapy 5. Child protection 6. Child development Current High Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire. Training in cultural competency or the ability to complete such within 90 days of hire. Licensure/Certification: Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record. Valid car insurance. Ready to make a difference? Apply today and join a company where you can realize your Boundless potential! All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Utilization Management Representative II Schedule: Monday-Friday 8am-5pm Eastern Time Must be located in the state of Ohio Virtual: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual/ work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law The MyCare Ohio health plan is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. How you will make an impact: * Responsible for managing incoming calls, including triage, opening of cases and authorizing sessions. * Primary duties may include, but are not limited to: Managing incoming calls or incoming post services claims work. * Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient precertification, prior authorization, and post service requests. * Obtains intake (demographic) information from caller. * Conducts a thorough radius search in Provider Finder and follows up with provider on referrals given. * Refers cases requiring clinical review to a nurse reviewer; and handles referrals for specialty care. * Processes incoming requests, collection of information needed for review from providers, utilizing scripts to screen basic and complex requests for precertification and/or prior authorization. * Verifies benefits and/or eligibility information. * May act as liaison between Medical Management and internal departments. * Responds to telephone and written inquiries from clients, providers and in-house departments. * Conducts clinical screening process. Minimum Requirements: * Requires high school diploma or GED equivalent and a minimum of 2 years customer service experience in healthcare related setting and medical terminology training; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Experience with LTSS support or waivers strongly preferred. * Health plan knowledge (prior authorizations experience) strongly preferred. * Flexibility and strong attention to detail preferred. * For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job Description Want to make an impact? I Am Boundless is hiring for a Care Coordinator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community. Benefits - Why Join Boundless? Financial & Retirement 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested Annual Increases Paid Time Off 5 Weeks of Paid Time Off 8 Paid Holidays Health & Wellness Medical Insurance Free Dental & Vision Insurance Flexible Spending Account (FSA) Dependent Care Account (DCA) Life Insurance & Supplemental Life Insurance Disability Insurance Professional Support Tuition Discount Opportunities with Schools like Capella University & Franklin University A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF) Paid Training & Development Opportunities Perks & Discounts Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.) Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly) What You'll Do: As a Care Coordinator, you'll play a meaningful role in assessing needs, service and resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinators are primarily community-based and may be able to perform some tasks from home. Care Coordinator Non-Licensed will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of the individuals and families/caregivers on the caseload. The Care Coordinator Non-Licensed serves as a primary point of contact and liaison for all the vital support providers in a youth or family's life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes. Minimum Qualifications: Bachelor's degree in psychology, social work, or other related field OR at least three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers. High School and GED required Experience in one or more of the following areas of expertise: Family systems Community systems and resources Case management Child and family counseling or therapy 5. Child protection 6. Child development Current High Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire. Training in cultural competency or the ability to complete such within 90 days of hire. Licensure/Certification: Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record. Valid car insurance. Ready to make a difference? Apply today and join a company where you can realize your Boundless potential! All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description Want to make an impact? I Am Boundless is hiring for a Care Coordinator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community. Benefits - Why Join Boundless? Financial & Retirement 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested Annual Increases Paid Time Off 5 Weeks of Paid Time Off 8 Paid Holidays Health & Wellness Medical Insurance Free Dental & Vision Insurance Flexible Spending Account (FSA) Dependent Care Account (DCA) Life Insurance & Supplemental Life Insurance Disability Insurance Professional Support Tuition Discount Opportunities with Schools like Capella University & Franklin University A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF) Paid Training & Development Opportunities Perks & Discounts Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.) Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly) What You'll Do: As a Care Coordinator, you'll play a meaningful role in assessing needs, service and resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinators are primarily community-based and may be able to perform some tasks from home. Care Coordinator Non-Licensed will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of the individuals and families/ caregivers on the caseload. The Care Coordinator Non-Licensed serves as a primary point of contact and liaison for all the vital support providers in a youth or family's life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes. Minimum Qualifications: Bachelor's degree in psychology, social work, or other related field OR at least three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers. High School and GED required Experience in one or more of the following areas of expertise: Family systems Community systems and resources Case management Child and family counseling or therapy Child protection Child development Current High Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire Training in cultural competency or the ability to complete such within 90 days of hire. Licensure/Certification: Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record. Valid car insurance. Ready to make a difference? Apply today and join a company where you can realize your Boundless potential! All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Monday through Friday 8:30 to 5:00pm

Job Description Want to make an impact? I Am Boundless is hiring for a Care Coordinator Supervisor! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community. Benefits - Why Join Boundless? Financial & Retirement 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested Annual Increases Paid Time Off 5 Weeks of Paid Time Off 8 Paid Holidays Health & Wellness Medical Insurance Free Dental & Vision Insurance Flexible Spending Account (FSA) Dependent Care Account (DCA) Life Insurance & Supplemental Life Insurance Disability Insurance Professional Support Tuition Discount Opportunities with Schools like Capella University & Franklin University A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF) Paid Training & Development Opportunities Perks & Discounts Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.) Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly) What You'll Do: As a Care Coordinator Supervisor, you'll play a meaningful role in providing supervision of needs assessment, service, resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinator Supervisors are primarily community-based and may be able to perform some tasks from home. Care Coordinator Supervisors will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of their care coordination team members and individuals and families/ caregivers on the team's caseload. Care Coordination Supervisors are responsible for ensuring their team members are trained and following all required standards, guidelines, policies, and regulations. Care Coordination Supervisors are responsible for ensuring their team members meet all expected timelines and outcomes, including completing assessments, outreach, documentation, and reporting. Minimum Qualifications: Bachelor's degree in psychology, social work, or related field. Three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth and their families or caregivers. Experience in one or more of the following areas of expertise: Family systems Community systems and resources Case management Child and family counseling or therapy Child protection Child development Training in cultural competency or the ability to complete such within 90 days of hire. One year of supervisory or management experience. Preferred Qualifications: Current Ohio mental health professional license including LSW, LPC, LMFT, LISW, LPCC, LIMFT, PSY, LIMFT-S, LISW-S, or LPCC-S. Licensure/Certification: Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record. Valid car insurance. Current High-Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire. Ready to make a difference? Apply today and join a company where you can realize your Boundless potential! All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Want to make an impact? I Am Boundless is hiring for a Care Coordinator! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we're on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community. Benefits - Why Join Boundless? Financial & Retirement 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment - Immediately 100% Vested Annual Increases Paid Time Off 5 Weeks of Paid Time Off 8 Paid Holidays Health & Wellness Medical Insurance Free Dental & Vision Insurance Flexible Spending Account (FSA) Dependent Care Account (DCA) Life Insurance & Supplemental Life Insurance Disability Insurance Professional Support Tuition Discount Opportunities with Schools like Capella University & Franklin University A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF) Paid Training & Development Opportunities Perks & Discounts Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.) Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly) What You'll Do: As a Care Coordinator, you'll play a meaningful role in assessing needs, service and resource linkage, and care coordination to support youth and families/ caregivers in the OhioRISE plan in achieving their health and outcomes goals. Care Coordinators are primarily community-based and may be able to perform some tasks from home. Care Coordinator Non-Licensed will work with individuals, parents/guardians, Boundless staff, community members, and other service and support providers via face-to-face engagement, telephone, video conferencing, and electronic communication. Day-to-day activities are varied based on the needs of the individuals and families/ caregivers on the caseload. The Care Coordinator Non-Licensed serves as a primary point of contact and liaison for all the vital support providers in a youth or family's life, including scheduling meetings, tracking, exchanging documentation, following up on needs and appointments, and reporting outcomes. Minimum Qualifications: Bachelor's degree in psychology, social work, or other related field OR at least three years of experience in children's behavioral health, child welfare, developmental disabilities, juvenile justice or a related public sector human services or behavioral healthcare field, providing community-based services to children and youth, and their family or caregivers. High School and GED required Experience in one or more of the following areas of expertise: Family systems Community systems and resources Case management Child and family counseling or therapy Child protection Child development Current High Fidelity Wrap-Around and CANS Assessor training or the ability to complete such within 90 days of hire Training in cultural competency or the ability to complete such within 90 days of hire. Licensure/Certification: Valid Ohio Driver's License with Ohio Bureau of Motor Vehicles - No more than 5 points on driving record. Valid car insurance. Ready to make a difference? Apply today and join a company where you can realize your Boundless potential! All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

What We Offer: Starting wage of $15 + per hour, depending on relevant work experience 6.5 paid holidays per year Benefit eligibility to include Vision and optional 401k plan participation Growth and wage increase through company paid certification program ESSENTIAL RESPONSIBILITES: Greet patients in a friendly, professional manner Answer phone calls, schedule appointments, assist in patient communications and recalls Respond to patient inquiries about billing, procedures, policies and available services Prepare patient chart prior to appointment and complete upon patient arrival Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports Monitor patient flow throughout the office, properly communicating delays Provide a safe and clean office environment Perform other duties and assume various responsibilities as determined by the office manager and doctor(s) SUPPLEMENTARY RESPONSBILITIES: Depending upon the patient volume and/or patient flow, you may be required to perform the following tasks. Collect patient medical history and enter data into EHR Respond to patient inquiries regarding medical procedures and medication regimens EDUCATION AND/QUALIFICATIONS: High school graduate, or equivalent Previous medical office experience and knowledge in medical coding/billing is preferred Provide professional references Provide reliable transportation Proficient keyboard skills Billing experience is preferred COMPETENCIES: Proficient in EHR, including exceptional keyboarding skills Ability to accurately process insurance claims, and ensure proper reporting to Central Billing Excellent interpersonal, written, and verbal communication skills Detail oriented with strong organizational skills Ability to obtain knowledge and skills on the job or through educational courses A strong commitment to helping people Polite, professional, and courteous Ability to lead, motivate and promote a team environment Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): Physical Activity: Talking, Hearing. Physical requirements: Sedentary work. Involves sitting most of the time. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. PERSONAL DEVELOPMENT: Staff members are required to meet training expectations within the initial 90-day probationary period. Obtaining certification through an optometric certification program is encouraged. We will provide assistance to all employees eligible for the Employee Career Development Program.

Job Details Position Type: Full Time Education Level: High School Salary Range: Undisclosed Travel Percentage: Road Warrior Job Shift: First Job Category: Nonprofit - Social Services Description Champaign County OhioRISE Moderate Care Coordinator Compensation: $45,000 An OhioRise Moderate Care Coordinator is a professional working under Ohio Medicaid's OhioRise program serving children with complex needs across behavioral health, juvenile justice, child welfare, developmental disabilities, education and others. Moderate Care Coordinators work to deliver community based, wraparound care coordination. As a Care Coordinator, you'll guide children and families through the OhioRise program, helping them access the right services, build stronger support systems, and achieve better health outcomes. This role is all about collaboration, compassion, and advocacy as well as empowering families while working alongside providers and community partners to ensure care is coordinated and effective. Working at NYAP * Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Summer hours during the summer! * Professional Growth: CEU's, ongoing training/education, tuition reimbursement, and supervision hours * Health and Wellness: Comprehensive healthcare packages for you and your family And So Much More: Retirement Matching (401K), flexible hours, mileage reimbursement, phone allowance, paid parental leave What is OhioRISE? The Ohio Department of Medicaid (ODM) is committed to improving the health of Ohioans and strengthening communities and families through quality care. In 2020, ODM introduced a new vision for Ohio's Medicaid program - one that strengthens Ohio's future and ensures everyone has the chance to live life to its full potential. OhioRISE, or Resilience through Integrated Systems and Excellence, is Ohio's first highly integrated care program for youth with complex behavioral health and multi-system needs. National Youth Advocate Program is proud to announce that we were selected as the Care Management Entity (CME) in Catchment Area C, made up of 11 Ohio counties: Allen, Auglaize, Champaign, Clark, Darke, Hardin, Greene, Logan, Madison, Miami, and Shelby. The CME is responsible for delivering wraparound care coordination for children and youth enrolled in OhioRISE who have moderate behavioral health needs, and for helping to grow the system of care in the communities served to ensure the behavioral health needs of children and their families are met. As a result, NYAP is seeking a fulltime CME Moderate Care Coordinator which will cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around model of care coordination covering all of Champaign County and overlap into Logan County as needed. Under direct supervision of the Care Coordination Supervisor, this employee will aim to achieve the ultimate goal to keep youth in their homes, communities, and schools by assessing and delivering the appropriate services needed and reducing unnecessary out-of-home placement and potential custody relinquishment. Responsibilities: * Cultivate flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination * Develop and maintain the Wraparound Team, including coordinating and leading team meetings * Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan with providers and community resources; update plan as necessary * Ensure family support and stabilization during crises * Provide and document the initial and ongoing Life Domain Assessment * Maintain all service documentation requirements, evaluation outcome requirements and data as required * Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan * Utilize and monitor Flexible Funding and service coordination * Obtain weekly reports from subcontracted providers * Participate in after hours on-call response * Attend Program staff meetings, supervision and any other meetings as required * Participate in the Agency and Program CQI Peer review process * Perform duties to reflect Agency policies and procedures and comply with regulatory standards * Meet Agency training requirements * Report all MUl's to Site Manager and Supervisor immediately * Other duties as assigned Qualifications * An MCC Care Coordinator will be a licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code * MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM * MCC Care Coordinators will successfully complete skill and competency-based training to provide MCC * MCC Care Coordinators will have experience providing community-based services to children and youth and their families or caregivers in areas of children's behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field for: (i) three years with a high school diploma or equivalent; or (ii) two years with an associate's degree or bachelor's degree; or (iii) one year with a Master's degree or higher CME Moderate Care Coordinators will: * Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development * Be culturally competent or responsive with training and experience necessary to manage complex cases * Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child- serving systems (e.g., child welfare, juvenile justice, education) * Live in one of the counties included in Catchment Area Driving and Vehicle Requirements * Valid driver's license * Reliable personal transportation * Good driving record * Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. Qualifications An Equal Opportunity Employer, including disability/veterans.

Job Details Lima, OH Full Time High School Road Warrior First Nonprofit - Social ServicesDescription Allen Compensation: $45,000 An OhioRise Moderate Care Coordinator is a professional working under Ohio Medicaid's OhioRise program serving children with complex needs across behavioral health, juvenile justice, child welfare, developmental disabilities, education and others. Moderate Care Coordinators work to deliver community based, wraparound care coordination. As a Care Coordinator, you'll guide children and families through the OhioRise program, helping them access the right services, build stronger support systems, and achieve better health outcomes. This role is all about collaboration, compassion, and advocacy as well as empowering families while working alongside providers and community partners to ensure care is coordinated and effective. Working at NYAP Generous Time off: 22 Days of Paid Time Off + 11 Paid Holidays, Summer hours during the summer! Professional Growth: CEU's, ongoing training/education, tuition reimbursement, and supervision hours Health and Wellness: Comprehensive healthcare packages for you and your family And So Much More: Retirement Matching (401K), flexible hours, mileage reimbursement, phone allowance, paid parental leave What is OhioRISE? The Ohio Department of Medicaid (ODM) is committed to improving the health of Ohioans and strengthening communities and families through quality care. In 2020, ODM introduced a new vision for Ohio's Medicaid program - one that strengthens Ohio's future and ensures everyone has the chance to live life to its full potential. OhioRISE, or Resilience through Integrated Systems and Excellence, is Ohio's first highly integrated care program for youth with complex behavioral health and multi-system needs. National Youth Advocate Program is proud to announce that we were selected as the Care Management Entity (CME) in Catchment Area C, made up of 11 Ohio counties: Allen, Auglaize, Champaign, Clark, Darke, Hardin, Greene, Logan, Madison, Miami, and Shelby. The CME is responsible for delivering wraparound care coordination for children and youth enrolled in OhioRISE who have moderate behavioral health needs, and for helping to grow the system of care in the communities served to ensure the behavioral health needs of children and their families are met. As a result, NYAP is seeking a fulltime CME Moderate Care Coordinator which will cultivate flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around model of care coordination covering all of Allen County and overlap into Auglaize County as needed. Under direct supervision of the Care Coordination Supervisor, this employee will aim to achieve the ultimate goal to keep youth in their homes, communities, and schools by assessing and delivering the appropriate services needed and reducing unnecessary out-of-home placement and potential custody relinquishment. Responsibilities: Cultivate flexible, family-focused, community-based responsive services based on the High Fidelity Wrap Around model of care coordination Develop and maintain the Wraparound Team, including coordinating and leading team meetings Coordinate and supervise implementation of the Plan of Care, including a Transition Plan and Crisis Plan with providers and community resources; update plan as necessary Ensure family support and stabilization during crises Provide and document the initial and ongoing Life Domain Assessment Maintain all service documentation requirements, evaluation outcome requirements and data as required Provide services in a timely manner and in accordance with Plan of Care and/or Crisis Plan Utilize and monitor Flexible Funding and service coordination Obtain weekly reports from subcontracted providers Participate in after hours on-call response Attend Program staff meetings, supervision and any other meetings as required Participate in the Agency and Program CQI Peer review process Perform duties to reflect Agency policies and procedures and comply with regulatory standards Meet Agency training requirements Report all MUl's to Site Manager and Supervisor immediately Other duties as assigned Qualifications An MCC Care Coordinator will be a licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM MCC Care Coordinators will successfully complete skill and competency-based training to provide MCC MCC Care Coordinators will have experience providing community-based services to children and youth and their families or caregivers in areas of children's behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field for: (i) three years with a high school diploma or equivalent; or (ii) two years with an associate's degree or bachelor's degree; or (iii) one year with a Master's degree or higher CME Moderate Care Coordinators will: Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development Be culturally competent or responsive with training and experience necessary to manage complex cases Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child- serving systems (e.g., child welfare, juvenile justice, education) Live in one of the counties included in Catchment Area C Driving and Vehicle Requirements Valid driver's license Reliable personal transportation Good driving record Minimum automobile insurance coverage of $100,000/$300,000 bodily injury liability Apply today! www.nyap.org/employment Benefits listed are for eligible employees as outlined by our benefit policy. Qualifications An Equal Opportunity Employer, including disability/veterans.