Optimus Health Care jobs in Waterbury, CT - 105 jobs

Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about providing high-quality, patient-centered care? Optimus Health Care the largest provider of primary health care services in Fairfield County is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve. Join our team-based model of care delivered in a kind and compassionate manner. We are currently recruiting for a Full Time WIC Nutrition Aide to join our team in Waterbury, CT POSITION SUMMARY Assists with the implementation of the nutrition services component of the local program under the supervision of the local WIC Program Nutritionist. ESSENTIAL FUNCTIONS & RESPONSBILITIES : Interviewing to obtain basic demographic data such as name, address, and contact information. Verify identity, residency, and income eligibility by reviewing paperwork presented. Enter all data collected into the CT-WIC system. Performs follow up phone calls for missed appointments. Answers the phone, handles calls for request for general information, scheduling/rescheduling appointments, and benefits inquires. Provides and documents nutrition education contacts, education materials, and referrals provided, except for high-risk participants. Performs necessary paperwork, as assigned, including maintaining participant files and accurate documentation. Assists in the preparation of nutrition education materials (e.g., newsletters and pamphlets), visual aids (e.g., bulletin boards, displays), and activities (e.g., classes). Provide and document referrals to health and social services programs and appropriate documentation of follow-up Collects and/or update anthropometric data if necessary and enters the results in CT-WIC. Obtain health data (especially bloodwork results) from health care provider if necessary. Provide and discuss nutrition education materials to reinforce nutrition/health topics discussed. Review documentation of previous visit(s) and follow-up on any outstanding concerns or goals. Facilitate participant/caretaker setting new goals to address risk criteria or participant concerns as appropriate. Promotes breastfeeding as the normal infant feeding method. Determine if food packages are meeting participant's needs/preferences. Determine needs of family's next appointment. Performs necessary paperwork, related to certification and nutrition education, as assigned. Scans all documents for period in CT-WIC and files original in daily folder. Cover front desk during lunch period. Attends and participates in all training and continuing education sessions offered by the State WIC Program. Perform other WIC related duties as assigned. JOB QUALIFICATIONS/REQUIREMENTS : Ability to read and perform Anthropometric. The ability to communicate clearly both orally and in written in English and another language when deemed appropriate, and the ability to establish rapport with individuals and small groups. EDUCATION: Minimum a high school diploma required. Experience working in the medical field as a CNA or Certified Medical Assistant preferred. EXPERIENCE: At least one (1) year of working experience as a CNA or Medical Assistant required. Experience in nutrition in a health agency or health care facility preferred but not required or one (1) year of experience working in a WIC setting. LANGUAGE SKILLS: English, Spanish a plus and excellent oral and written skills. MATHEMATICAL SKILLS: Basic REASONING ABILITY: Ability to deescalate/reason when dealing with irate participants. LICENSURE / CERTIFICATION: N/A To be part of our organization, every employee should understand and share in Optimus' Vision, support our Mission, and live our Values. These values-outstanding, patient-centered, trustworthy, integrity, multicultural, understanding, and supportive -help guide what we do, as individuals and professionals, every day. Optimus is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

Job Description We are seeking a Call Center Representative to join our dynamic team! in Connecticut, training onsite) The Call Center Representative works closely .with patients and clinical professionals while utilizing excellent customer service skills, accurate data entry while professionally managing a high volume of incoming calls in a call center environment. Schedules patient appointments and perform tasks in medical records. Duties and responsibilities The Call Center Representative will effectively triage calls and accurately schedule all new and existing patients with appropriate provider. Typical duties include but are not limited to: Schedule, utilize triage referral guidelines and script usage to assist patients who call into the call center Answer multi-line telephone system, screen and direct telephone calls to the appropriate person in an efficient manner while utilizing appropriate paging system Accurately acquire, confirm and input demographic and insurance information for all patients. Perform other related duties as assigned. Qualifications High School diploma, or GED is required. An Associate's degree is highly preferred. Minimum of one to two year relevant work experience in a high volume medical call center highly preferred. The Call Center Representative is the first point of contact for our organization; must be compassionate, highly motivated, organized individual. Electronic appointment scheduling and data entry experience required. Exceptional phone etiquette incorporating strong communication, interpersonal and customer service skills a necessity. Strong critical thinking and problem solving skills with the ability to work as a member of the team to serve patients is a must. Bi-lingual in English and Spanish is required. Physical Requirements/Work Environment Variable 8 hr. shifts between 7am-8pm, including weekends as needed Minimal physical effort Must be able to operate computer and telephone continuously District travel as necessary Here's what we offer Major medical, dental and vision insurance, generous PTO, tuition reimbursement and much more. Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR 6dVt1bePvb

Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. This position is onsite commuting of New Haven, CT. Job purpose The Data Analyst II is responsible for gathering, organizing, analyzing and presenting data. The responsibilities include extracting data, maintaining databases and creating reports. The role also identifies trends and patterns in data sets and provides meaningful insights to inform and impact important business decisions that advance the mission of Fair Haven Community Health Care (FHCHC). Duties and responsibilities Reporting to the Data & Analytics Director, the Data Analyst II uses analytical skills and expertise in data processing to provide insightful data analysis for all organizational data needs and requirements. They are responsible for interpreting complex data sets, developing actionable insights, and creating detailed reports and dashboards to enhance decision-making and drive business performance. Typical duties include but are not limited to: Approves team workflow and processes documentation for the benefit of team and organizational data governance and contributes to the ongoing development of data dictionary, standards and training Creates and develops the processes of data collection, data analysis, and data review for quality improvement, grants, and other programs Designs, develops, and manages databases for quality and appropriateness of source data to support the creation, validation, and visualization of reports Ensures the consistency and maintainability of existing data assets by creating, maintaining, and enforcing standards/procedures for data management Fulfills ad-hoc requests from staff (e.g. scheduling reporting, changes to metrics, views, and updates to visualizations) Leads investigations (root cause analysis) and resolution of systems problems Maintains and improves data pipelines, queries, master datasets, and dashboards Maintains and manages strict adherence to all deadlines including reporting deadlines and timely completeness of documentation Oversees and develops the interfaces and systems FHCHC uses to store, display, transfer and report data; including but not limited to coding for data extraction from multiple databases and server combinations Partners with members of staff to promote the effective use of shared data Performs other necessary duties as required by FHCHC to achieve the goal of providing high quality services Recommends solutions with key stakeholders when data issues occur that are likely to impact operations and business outcomes Supports teams and committees working on quality improvement projects Works effectively with all levels within the organization and establishes strong relationships at all levels of FHCHC and community connect organizations Works in collaboration with internal and external stakeholders; providers, directors, department managers, vendors and others, to identify and meet the continuous data and business intelligence requirements of the organization Qualifications Bachelor's degree in business, computer science, data science, engineering, information systems and 5 years' experience are required. The selected candidate will have: Ability to work independently, make decisions and provide training Competence in data quality and data governance with complex healthcare data sets Demonstrated ability to understand, analyze, document, explain business processes and the data behind them Excellent data analysis and data management skills Exceptional communication, interpersonal, organizational and attention to detail skills Experience with a variety of software and online platforms (e.g. Adobe, Dropbox Sign, FileZilla, Power BI, Electronic Handbook, 340B ESP, Value Set Authority) Experience with data visualizations, demonstrating correlations, trends, forecast, etc. (e.g. Advanced Excel, Power BI, Tableau) Experience working with Electronic Health Records (EHR), population health software, medical claims, and other healthcare data and regulations Experience writing well-formed SQL queries for data reporting, as well as other data management tools (e.g. SQL Server, Tableau, Power BI, Advanced Excel) Must be flexible and adaptable to change in a fast-paced environment Superior skills in follow-through, self-directed work and independent problem solving Experience with Federally Qualified Health Centers and Uniform Data System (UDS), and with the Epic EHR system and familiarity with software engineering and coding languages (e.g. HTML, Python, R, C#, cloud software) in addition to SQL, is highly desirable. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR 9quRl9stiw

Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Fair Haven Community Health Care (FHCHC) has an integrated, multi-program Behavioral Health Department that provides group therapy, individual therapy, Intensive Outpatient Programming, substance use treatment, medication management, school-based care and community linkages to individuals across the age spectrum. The Child Psychiatrist provides child psychiatric and consultative care for patients using our integrated care model that is designed to address complex health and social challenges in a Patient-Centered Medical Home model. Duties and responsibilities The Child Psychiatrist treats mental, emotional and behavioral issues in children. Reporting to the Director of Behavioral Health typical duties include but are not limited to: Meet with patients to assess their illnesses, problems, or limitations. Diagnose and manage affective, thought, personality, developmental, and anxiety disorders. Create treatment plans, utilize therapies and counseling, and determine whether psychiatric medication is required. Assist patients in dealing with stressful situations and with making behavioral changes. Support patients through educating family members or guardians. Review and attest to the medical necessity for behavioral health treatment plans for child patients receiving behavioral health services at FHCHC. Perform appropriate and iterative laboratory monitoring of individuals on pharmacotherapy, when indicated. As a member of the behavioral health team, contribute to the development and implementation of behavioral health clinical programming when invited to do so by the Director. Support more junior clinicians in the Behavioral Health Department through clinical case conferences, treatment plan review, and mentorship. Work with departmental leadership to measure and continuously improve the quality of behavioral health care provided to FHCHC patients. Work well in a team and regularly communicate/coordinate with other behavioral health and primary care clinicians, social service providers, and care coordinators to provide services for shared patients. Complete all required documentation for intakes, progress notes, treatment plans and reviews, authorizations, billing, and licensure within a timely manner. Participate in professional, educational and teaching activities as interests and licensure requirements dictate, such as: continuing education activities, peer review, clinical conferences, meeting with representatives of community groups. Ensure patient privacy and confidentiality at all times. Perform other necessary duties required by FHCHC to provide high quality health care. Qualifications MD or DO and completion of psychiatry residency training program and two years of specialized training in child and adolescent psychiatry required. Must be licensed in the State of CT. Oral and written fluency in English required; Spanish highly desired. Experience in ambulatory or outpatient integrated care setting is highly desirable; familiarity with electronic health record system is essential, experience with Epic preferred. Direct Reports None American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Responsible for providing behavioral (BH) health care to children and adolescents in an integrated community health clinic. Will provide evaluation, diagnosis, and treatment to children and their families. Will provide treatment including individual, and/or group therapy and brief substance abuse counseling for children and adolescents, and/or family therapy for families, at FHCHC, or will provide appropriate referrals to other community child and adolescent BH providers. Duties and responsibilities The Child/Adolescent Behavioral Health Clinician for Integrated Care is a liaison to pediatricians in a preeminent academic medical center. Typical duties include but are not limited to: Facilitate warm handoffs to pediatricians Provide mental and BH treatment to children and adolescents in an integrated community healthcare clinic Evaluate and diagnose mental, emotional, developmental and behavioral difficulties in children, as well as family dysfunction based on clinical standards of practice Work in close partnership with the primary care clinical teams Conduct patient screening using standardized tools Formulate treatment plans and reviews Provide treatment, including individual, group, and/or family therapy, and some substance abuse counseling when necessary Provide acute triage services to the primary care clinical teams Report to DCF when necessary if neglect or abuse is suspected Provide clinical services that are strength based and client centered to children and their families. Coordinate with other clinical and social service providers, care coordinators, and patient navigators Document all aspects of clinical care in the EHR and in a timely manner Participate in professional activities such as: continuing education activities, clinical conferences, meetings with representatives of community groups when required to do so Ensure patient confidentiality at all times Perform other necessary duties as required by FHCHC to achieve the goal of providing high quality health care Qualifications Master's degree (M.A., M.F.T., M.S.W.) required. Must have an independent license in the state of CT i.e., LMFT, LPC, LCSW, or an associate license LPCA, MFTA, LMSW or Psychologist (PhD or PsyD). One year of behavioral health experience, and oral and written fluency in both Spanish and English required. The successful candidate will have: Experience working with children, adolescents, and families impacted by ASD or other developmental disabilities is preferred. Strong understanding of autism and its impact on development, as well as the ability to adapt therapy methods to individual needs. Training, knowledge and ability to independently carry out all the above duties Experience in providing clinical services to children and adolescents Strong knowledge base of medical terminology/procedures for work in an integrated healthcare clinic desired Previous experience in health care setting, ideally in an integrated outpatient setting desired Ability to work in a high energy, fast paced environment and maintain a professional demeanor and attitude Excellent interpersonal and communication skills with patients, their families, internal and external staff American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Working collaboratively within a healthcare team, the Medical Template Specialist specializes in comprehensive support across all aspects of scheduling at FHCHC by designing, developing and maintaining templates. This role involves creating, optimizing, and maintaining scheduling templates that streamline appointment management, improve patient flow, and support efficient operations. Duties and responsibilities Reporting to the Practice Manager, the Medical Template Specialist develops and designs scheduling templates tailored to meet organizational and departmental needs. Typical duties include but are not limited to: Collaborating closely with medical clinicians to understand their scheduling requirements and transform them into efficient, user-friendly templates. Customizing existing templates to meet the specific needs of different departments or individual clinicians. Optimizing templates to improve usability, efficiency, and alignment with best scheduling practices. Conducting comprehensive testing of templates to ensure accurate functionality in appointment scheduling and adherence to optimal utilization standards. Troubleshooting issues and making necessary adjustments to enhance template performance and user experience, working in coordination with the practice management vendor (Epic) under supervisor guidance. Supporting and maintaining scheduling systems within the practice management software (Epic), including managing provider call-outs and facilitating patient rescheduling as necessary. Communicating effectively with patients, handling tasks such as outgoing phone calls, sending letters or electronic communications, and providing appointment-related information. Recording appointment-related documentation accurately in electronic medical records, ensuring precise registration updates. Rotating through evening and weekend shifts to ensure continuous departmental coverage and acting as backup for the Call Center Appointment Specialist. Attending scheduled departmental meetings and fulfilling additional duties and projects as required. Qualifications High School diploma or GED along with demonstrated expertise in medical scheduling or healthcare administration is required. Bilingual in English and Spanish is also required. Thorough knowledge of medical scheduling procedures and optimal methods and proficiency in scheduling software and tools, familiarity with the Epic platform, excellent interpersonal skills, and professional phone etiquette are necessary. Strong data entry and computer skills, as well as proficiency in oral and written English, are essential requirements for the role. Direct Reports None American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR OjT42VL0Sz

Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about providing high-quality, patient-centered care? Optimus Health Care-the largest provider of primary health care services in Fairfield County-is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve. Optimus Healthcare is looking for a Security Guard with 2-3 years experience and healthcare experience is a plus. This position is 40 hours per week and every other Saturday. POSITION SUMMARY Responsible for the security of employees, patients, and visitors, and for the detection of hazardous or unsafe conditions. ESSENTIAL FUNCTIONS & RESPONSBILITIES Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers. Maintains organization's stability and reputation by complying with legal requirements. Turn on the security system and lights in the health center. Unlock necessary hall doors for staff entry. Secure and lock buildings at the close of business. Implement the instructions for Evacuation as instructed by the Director of Facilities. Work according to the schedule decided at the weekly department staff meeting. Attend the department and all staff meetings. Comply with company's mission, Infection Control, OSHA, DPH rules and regulation. Must maintain appropriate attendance. Performs miscellaneous duties as required by management. JOB QUALIFICATIONS/REQUIREMENTS Knowledge of relevant public safety codes and security procedures Attention to their environment and premises as well as attention to small details Sufficient verbal and written communications skills to perform the tasks required. Ability to read and follow instructions. Ability to deal tactfully with patients, family members, visitors, government agencies/personnel and the general public. Ability to respect patients including those who have impaired cognition. EDUCATION: High school graduate preferred or GED EXPERIENCE: * two years' experience as security personnel * Flexibility to work days, weekends and evenings as required. * Flexibility to work at multiple sites LANGUAGE SKILLS: Bi-Lingual preferred (Spanish) but not required LICENSURE / CERTIFICATION: Connecticut driver's license required Active guard card issued by the State of Connecticut Working for Optimus: • OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function. • 100% Outpatient Setting * Excellent health & welfare benefit options • Competitive Compensation • Optimus and its caring, multilingual staff proudly serve our community in a patient-centered environment. Optimus is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Fair Haven prides itself on efficient billing services including the filing of claims, appeals processing, authorizations, and, above all, a great passion for helping individuals obtain treatment. The Billing Specialist/Dental Authorization Coordinator works with the Billing and Dental department verifying benefits for patients and ensuring benefits quoted are accurate and detailed. Duties and responsibilities The Billing Specialist/ Dental Authorization Coordinator maintains the professional reimbursement and collections process for the dental program. Typical duties include but are not limited to: Billing Performs billing and computer functions, including data entry, documentation review and encounter posting Prepares and submits clean claims to various insurance companies either electronically or by paper when necessary Work claims and claim denials to ensure maximum reimbursement for services provided Carrier Authorizations Verifying patients' insurance and obtaining coverage breakdowns Creating ABNs as needed based on coverage Schedule/treatment plan reviews for carrier authorization Obtaining and logging prior authorizations for procedures as mandated by carriers. Collections (Self-pay) Prepare, review and send patient statements Process and send “collections” letters for outstanding balances Process all returned mail Answer incoming patient billing phone calls, work to resolve patient issues Initiating collection calls and setting up and maintaining payment arrangements Follow collections process as outlined in FHCHC billing guideline Qualifications High School diploma or GED is required. Experience in a dental setting is essential. The ideal candidate will have a minimum of one year of dental authorizations and billing experience; excellent Interpersonal skills, accuracy and attention to detail a must. The selected candidate will have the ability to work in a team environment or independently; to meet all established deadlines, metrics and assignment goals at all times and have oral and written proficiency in English. Bi-lingual in English and Spanish is highly preferred. He/she must be able to use computer and multi-lined telephones; have an understanding of dental terminology and knowledge and experience in billing and authorization practices specific to Medicaid. Please note candidates must be able to commute to our New Haven and Branford, Connecticut Offices. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR WgBHAxMELv

Job Description We are seeking a Pediatric Care Coordinator to join our dynamic team! Job purpose The Pediatric Care Coordinator is a vital member of the interdisciplinary patient care team. This role provides patient navigation and facilitates access to care based on EHR data and referrals from clinical teams. The Care Coordinator identifies any barriers that may impact a patient's access to health, and will link them to appropriate services. Duties and responsibilities Reporting to the Care Coordination Program Manager, the Pediatric Care Coordinator's role will involve in-person visits with patients and families as well as telephonic visits. Patients who have been identified as needing additional support services to navigate the healthcare system and access community resources, high utilizers of acute care or hospital services, or otherwise high-needs/high-cost patients, will comprise the panel of patients. The Care Coordinator will address through measurable efforts to improve health and adherence/access to health care. Primary responsibilities include but are not limited to: Outreach to patient populations based on gaps-in-care reports or other reports that have identified vulnerable patients and families Conduct needs assessments at least yearly using a validated screening instrument on all patients with whom the Care Coordinator interacts Use technological platforms to link patients with needs to community resources Assist with and follow-up on the successful completion of health maintenance items (e.g. lab testing, annual visits) and chronic disease management (e.g. routine diabetic or asthmatic care) Conduct home visits as needed Identify barriers to care impacting patients' abilities to adhere to treatments. Assist patients with insurance enrollment, or other patient assistance programs Work collaboratively with clinical teams to meet the needs of complex, high-cost patients Attend relevant trainings as required and assigned. Document client referrals, encounters, and services in the EPIC electronic health record and communicate securely with other team members and clinicians. Maintain strict adherence to all deadlines including report deadlines and timely completeness of documentation. Qualifications Associates degree in health-related field and/or relevant years of experience is required. Bachelor's degree preferred. A valid CT driver's license and access to reliable transportation is required. Experience in Care Coordination; working with teams; using EPIC electronic health record highly preferred. The successful candidate will have excellent computer skills including word processing and data entry required and the ability to work independently. Bilingual in English and Spanish is highly desirable. Direct Reports None About Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR fw VZfaZa9L

Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose This position is onsite in New Haven, CT The Call Center Manager is responsible for the strategic, operational, and personnel leadership of the Call Center at Fair Haven Community Health Care (FHCHC). This role ensures efficient, patient-centered scheduling and communication that directly impact access to care, patient satisfaction, and organizational performance. Duties and responsibilities Reporting to the Sr. Director of Clinical Operations, the Manager leads a team of call center staff including leads and representatives. This individual ensures that workflows, systems, and people align to provide timely, accurate, and compassionate service to our patients. A commitment to continuous quality improvement, innovation, and a highly satisfied patient experience is essential. Typical duties include but are not limited to: Foster a culture of accountability, performance excellence, and continuous improvement. Build and manage reporting dashboards to track performance, identify trends, and deliver improvement both individually and in partnership with the data team. Implement scalable processes and training programs to support team development and efficiency. Develop a strategy for a remote call center with existing and temporary staff and implement the plan within the first year of hire Oversee all day-to-day operations of the call center including scheduling services, patient communication, and call handling. Hire onboard, and train new staff to support operational excellence and a strong team culture. Conduct data-driven performance evaluations, capacity planning, and productivity goal setting Monitor and improve key performance indicators tied to patient satisfaction, such as wait times, call resolution, appointment accuracy, patient satisfaction, and follow-up communication. Determine and implement operational strategies based on needs assessments and resource planning. Confirm that service levels and individual/team metrics are meeting or exceeding expectations by reviewing dashboards, EHR data, and phone system analytics. Monitor call and scheduling workflows for accuracy, protocol adherence, and service quality, while maintaining the Call Center Training Guide to ensure efficiency. Implement tools and processes (e.g., call monitoring, audits,) to evaluate staff and enhance the patient experience. Collaborate with other departments to reduce barriers to care and optimize patient access. Provide goal-oriented coaching, counseling, and corrective action as needed, in accordance with FHCHC policies. Develop ongoing education and upskilling programs to support continuous improvement and employee engagement. Investigate and resolve escalated patient or staff issues with a focus on resolution, quality, and learning. Act as a subject matter expert and “super user” of Epic and other call center technology; provide troubleshooting and hands-on support during high-volume periods. Collaborate with leadership to offer solution-focused recommendations for daily operational fixes and long-term improvements. Represent the call center in bi-monthly cross-functional operations meetings and initiatives focused on improving workflows, access and quality of care. Ensure compliance with HIPAA and all FHCHC policies related to patient communication and data privacy Perform other duties as assigned to support the mission of FHCHC. Qualifications Bachelor's degree required; equivalent combination of education and relevant experience will also be considered. Five years of experience in a call center environment, with 3+ years in a leadership or management capacity. Must have experience in a remote call center environment. Demonstrated success in building and scaling customer service teams in fast-paced environments. Experience in a healthcare setting required, and familiarity with federally qualified health centers (FQHCs)is highly preferred. Proficiency with Epic or other EHR systems, call center software, Microsoft Office Suite. Bilingual (English/Spanish) also required. Direct Reports Call Center Leads Call Center Representatives Call Center Appointment Specialists American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR VdceBN4XGc

Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about providing high-quality, patient-centered care? Optimus Health Care the largest provider of primary health care services in Fairfield County is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve. Join our team-based model of care delivered in a kind and compassionate manner. We are currently recruiting for a Full Time WIC Program Assistant to join our team in Bridgeport, CT POSITION SUMMARY Responsible for being a member of the WIC team, working with Nutritionist, Nutrition Aide and Director of Nutrition Services to ensure the complete and timely client flow and process. ESSENTIAL FUNCTIONS & RESPONSBILITIES Responsible for greeting all clients/visitors entering the WIC office while always maintaining a courteous professional attitude. Answers phone, handle calls for requests for general information, rescheduling appointments, lost eWIC cards, etc. as assigned by Director of Nutrition Services. Explain WIC services, benefits, and policies to clients. Assists in the certification of WIC applicants by performing the following activities: Interviewing, to obtain basic demographic data such as name, address, and contact information; verifying identity, residency, and income eligibility by reviewing paperwork presented; entering all data into CT-WIC. Assign eWIC cards and replace them according to State guidelines. Adheres to Federal and State guidelines when determining an applicant's eligibility. Performs calls to participants including but not limited to those that appear in the termination report, missed appointment report, short certification report. Schedules participants for appointments: nutrition education, initial certification, subsequent and food package changes Issues WIC benefits and distributes necessary paperwork to WIC clients. Provide ID card and folder, vendor list and WIC food list to participant. Assists participants with explanation and completion of forms (caretaker forms, voter registration forms). Performs necessary paperwork, as assigned, including maintaining participant files and accurate documentation. Maintain participant confidentiality. Provide breastfeeding promotion and support as appropriate. Record hours worked on quarterly time study form. May assist in the preparation of materials (e.g., newsletters), visual aids (e.g., bulletin boards or program displays), and activities (e.g., health fairs) in conjunction with other local agency staff. Attends and participates in all training and continuing education sessions offered by the WIC Program and State WIC office. Answer phone, direct calls, answer questions, and screen potential participants. Handle appointment scheduling and rescheduling in CT-WIC. Greet and check in participants. Manage flow of people in reception area. Direct participants to appropriate staff. Keep an adequate supply of referrals and program pamphlets for participants. Monitors reports assigned by Director. Assist Director of Nutrition Services in outreach activities. Schedules participants for appointments: nutrition education, initial certification, subsequent and food package changes. Verify category, identity, income, and residency to determine WIC eligibility in accordance with Federal and State regulations. Collect and enter participant demographic data. Read/explain WIC rights and responsibilities to participant. Make required referrals to Medicaid, SNAP and other non-WIC and health services as needed. Explain food list and vendor list to participants as needed Issue WIC food package in accordance with Federal and State regulations. Ensure thoroughness, accuracy, and attention to detail in record keeping, scheduling and follow-up, while maintaining efficiency in the office. Be responsive to quality assurance feedback from supervisor. Record hours worked on quarterly time study in CT-WIC. Performs other job-related duties as necessary or assigned by the Director. ADDITIONAL GENERAL REQUIREMENTS Professional attitude, vision, understanding of customer service principals, intuitiveness, trustworthiness, and excellent interpersonal skills to successfully accomplish tasks necessary to meet high standards of ethical and social responsibility required by this position. Demonstrates a positive work ethic that recognizes all WIC families of varying socio-economic, ethnic, cultural and educational backgrounds. Interacts and communicates effectively with co-workers, WIC families and community members in a professional and respectful manner. Maintains confidentiality of information regarding WIC families, staff and program issues in compliance with Federal, State and local laws and specifications noted in Joint Service Agreements with other agencies. JOB QUALIFICATIONS/REQUIREMENTS EDUCATION : High school diploma or GED equivalency. EXPERIENCE : At least two (2) years of experience working in a medical office or at least one (1) year of experience working in a WIC setting preferred. Experience in health care or community facility preferred. LANGUAGE SKILLS: The ability to communicate clearly both orally and in writing in English and another language when the Director of Nutrition Services or Program Nutritionist deems appropriate. LICENSURE / CERTIFICATION : None required MATHEMATICAL SKILLS: Basic arithmetic REASONING ABILITY : Ability to deescalate/reason when dealing with irate participants. Optimus is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about providing high-quality, patient-centered care? Optimus Health Care-the largest provider of primary health care services in Fairfield County-is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve. Optimus Healthcare is looking for a Compliance & Risk Analyst with 2-3 years of experience in healthcare compliance to join our team . POSITION SUMMARY The Compliance and Risk Analyst support the organization's compliance and risk management functions by monitoring regulatory requirements, analyzing compliance data, conducting internal audits, and assisting with licensing, policy development, and incident reporting. This role ensures adherence to federal, state, and local regulations, including those relevant to Federally Qualified Health Centers (FQHC), the Department of Public Health (DPH), and the Department of Children and Families (DCF). The analyst collaborates across departments to help identify risk exposures and assist with mitigation strategies. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Compliance Monitoring and Support Assist in monitoring organizational compliance with healthcare regulations and standards (e.g., HRSA, HIPAA, DPH, DCF, CMS, DSS). Track and help coordinate the renewal and submission of required licenses and certifications for DPH and DCF. Prepare supporting documentation for inspections, audits, and site visits conducted by regulatory agencies. Maintain compliance databases, ensuring accurate and current records. Data Analysis and Auditing Conduct routine and ad hoc internal audits and compliance checks across departments. Analyze compliance data to identify trends, potential gaps, and areas of risk; prepare and assist with risk assessments and corrective action plans. Implement and maintain compliance reports and dashboards. Risk Analysis and Reporting Support the development and maintenance of the organization's risk program. Assist in identifying and documenting risk exposures and mitigation plans. Participate in risk and quality improvement committee meetings and assist with following up on assigned action items. Incident Tracking and Investigations Monitor and maintain logs of compliance-related incidents and grievances. Assist with preliminary investigations of compliance issues or potential breaches, maintaining confidentiality throughout the process. Support documentation of findings, resolutions, and any necessary training or process improvements. Policy & Training Support Help review and maintain internal compliance-related policies and procedures as well as the review of all companywide policies and procedures. Assist in coordinating compliance education and training sessions for staff. Track staff participation in mandatory compliance and ethics training. Documentation and Communication Maintain up-to-date records of licenses, inspections, internal audits, and risk mitigation activities. Prepare summaries and reports for executive leadership as needed. QUALIFICATIONS Education and Experience Bachelor's degree in healthcare administration, Public Health, Legal Studies, Compliance, or related field required. 2-3 years of experience in healthcare compliance, regulatory affairs, or risk management support, preferably within an FQHC or similar clinical environment. Familiarity with DPH and DCF regulations and the licensing process is preferred. Experience with healthcare compliance auditing, reporting, or regulatory documentation is a plus. Skills and Abilities Working knowledge of relevant healthcare regulations (HIPAA, HRSA, CMS, etc.). Strong organizational and time management skills with keen attention to detail. Analytical mindset with the ability to assess data and contribute to solutions. Excellent written and verbal communication skills. Ability to maintain confidentiality and manage sensitive information appropriately. Proficiency in Microsoft Office (Excel, Word, Outlook) and database/reporting tools. Licensure / Certification Certification in Healthcare Compliance (CHC), Certified in Healthcare Privacy Compliance (CHPC), or related credentials, preferred but not required. STANDARD REQUIREMENTS Supports an ethical standard, which complies with a code of conduct free of conflicts of interest. Supports the Mission and Values of Optimus Health Care, Inc. Supports, cooperates with, and implements specific procedures and programs for: Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair, and maintenance needs. Confidentiality of all data, including patient, employee, and operations data. Quality Assurance and compliance with all regulatory requirements. Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior. Supports and participates in common teamwork: Cooperates and collaborates with all co-workers; plan and complete job duties with minimal supervisory direction, including appropriate judgment. Use tactful, appropriate communication in sensitive and emotional situations. Follow up as appropriate with supervisor and co-workers regarding reported complaints, problems, and concerns. Promotes positive public relations with patients, family members, and guests. Working for Optimus: • OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function. • 100% Outpatient Setting * Excellent health & welfare benefit options • Competitive Compensation • Optimus and its caring, multilingual staff proudly serve our community in a patient-centered environment. Optimus is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

We are seeking a Dental Hygienist to join our dynamic dental team! $5000.00 Sign on Bonus! Job Purpose Provides preventative dental care to children and adults and assists in planning dental treatment. Duties and responsibilities To provide education to patients and their families regarding proper oral hygiene. To provide direct preventative dental oral health care to both children and adults. To arrest dental decay by applying fluorides and other cavity- preventing agents, with oversight from supervising dentist. To maintain instrumentation for dental hygiene treatment by sharpening and sterilizing instruments as required. To adhere to all prescribed policies and procedures of the organization pertaining to, but not limited to: OHSA and HIPPA compliance. To work with dental leadership on operational tasks, as well as quality improvement initiatives. To complete other tasks and duties as assigned by supervisor/management. To maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies, as desired or by supervisor. To complete all required organizational trainings in a timely fashion. Qualifications Certificates / Licensures / Registrations Graduate of an accredited Dental Hygiene program High school diploma or equivalent Maintains current Connecticut registered dental hygiene license Dental hygiene local anesthesia certificate preferred Current CPR certification One year experience as a dental hygienist preferred Familiarity with dental billing and coding procedures Excellent communication, interpersonal, leadership, management, and team building skills, both written and oral Bilingual (English/Spanish) preferred What we offer: A sign on bonus of $5000.00 Major medical, dental and vision Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance) Paid Holidays Generous Paid Time Off (PTO) Tuition reimbursement And much more… Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Medical Assistants work with clinicians and nurses to provide high quality, cost effective medical care to patients in a patient centered medical home that is consistent with Fair Haven Community Health Center (FHCHC) policies and missions. Duties and responsibilities Anticipate the needs of the patient and clinical team, prepare patients in an efficient manner ensuring a smooth, consistent workflow. Prepare patients in advance of seeing the clinician as appropriate based on the visit type, chief complaint and clinician's preference. Perform tasks related to the visit that may include: documentation of chief complaint, review of medications and allergies, vital signs, completing preventive health screenings based on the age and sex of the patient, perform lab testing and/or procedures with a clinician order or per standing orders. Answer and document incoming patient calls and respond to patients under the direction of the nurse and/or clinician. Assist with administrative tasks as needed for patient care including but not limited to completing patient forms, scheduling patient appointments, and scanning patient information into EPIC. Perform interpreting services (if qualified as a Spanish Language Interpreter) Perform other necessary duties as required by FHCHC to achieve the goal of providing excellent primary health care in a patient centered medical home. Participate in pod functions such as huddles and pod meetings. Participate in team and departmental meetings. Ensure patient confidentiality and safety per FHCHC policy. Adhere to all health, safety and infection control protocols/policies. Provide excellent customer service and culturally competent care. Functions as an effective and competent team member, demonstrates ability to work effectively in a team environment. Portray a pleasant and respectful attitude when: communicating with coworkers, patients, and internal and external clients; accepting direction and delegated tasks; and receiving constructive criticism. Engage in performance improvement activities and act as an agent of positive change by looking for innovative ways to improve processes and advance clinical excellence. Positively represents FHCHC in all internal and external encounter. Qualifications High School Diploma or GED and successful completion of a Medical Assistant program (diploma) from an accredited school or be certified as a medical assistant with a minimum of one year of experience. Basic Life Support Certification is also required. Oral and written proficiency in English, bi-lingual fluency in Spanish preferred. The selected candidate will have a thorough knowledge of medical terminology and relevant procedures, excellent written, electronic and oral communication skills, above average critical thinking and problem solving skills and strong computer skills. American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose Reporting to the Director of Medicine, the Site Medical Director (SMD) is the direct supervisor of the medical staff of their assigned site(s). The SMD is responsible for cultivating site-based identity and culture, onboarding new clinicians, providing clinical oversight, reinforcing quality-improvement activities, overseeing peer review, and is responsible for ensuring the clinical site is productive and provides safe and effective patient-centered care. The SMD is the site-based clinical leader who works in partnership with nursing leadership (charge nurse or nurse manager), the front desk leader, and practice manager to advance operational excellence at the site. Duties and responsibilities Participation in regular clinical management meetings with other SMDs, Nursing and Operations management, and the Director of Medicine Oversight of regular site-based management meetings with site nursing management (charge nurse or nurse manager), front desk lead, and practice manager. Oversight of scheduling processes for clinicians at the assigned site(s), including making the schedule and approval of time-off. Oversight of the peer review process for the clinicians at the assigned site(s). Leading regular meetings with interprofessional staff at assigned site(s). Clinical orientation of new clinicians to assigned site(s). Completion of 90-day reviews and annual clinical reviews of clinicians to assigned site(s). Review and response to patient feedback, including clinician-specific compliments or complaints, using information provided in regular patient satisfaction reports or unsolicited patient feedback. Review of clinical outcome metrics from the assigned site(s) and holder of responsibility, working with the Director of Medicine and Operational managers to identify and achieve clinical outcome goals. Monitoring of the assigned site(s)'s productivity, with responsiveness to capacity and supply issues. Proactive adjustment of templates and schedules as needed to assist clinicians in meeting productivity targets. Qualifications MD/DO, PA, CNM, or APRN. The ideal candidate will be a strong communicator with relationship centered interpersonal skills, a detail orientation, financial thoughtfulness and with a hands-on leadership style. Fluency is Spanish is highly desirable. At least 2 years of post-graduate clinical experience is highly desirable. Prior medical, operational or people management experience preferred. Direct Reports Medical licensed independent practitioners at assigned site(s). American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR FCoAWmfYby

Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about providing high-quality, patient-centered care? Optimus Health Care the largest provider of primary health care services in Fairfield County is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve. Join our team-based model of care delivered in a kind and compassionate manner. We are currently recruiting for a Full Time Referral Specialist for our location in Bridgeport, CT The Referral Specialist ensure that referrals are entered in the system for follow up and tracking in accordance with the Referral Process. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Oversee the referral coordination to specialty services. Coordinate appointments for specialty services as requested by primary care physician Collect proper supporting data for each referral before sending to specialist Provide reports as needed to the Practice Manager(s) Be the point of contact for hospitals and specialty offices Respond to inquiries as to current status of referral by assessing the request and evaluating the circumstances to provide the correct information Verify prior authorizations with insurance companies via phone, in writing or electronically Inform patient of appointment date, time and required documentation needed prior to appointment Provide patient teaching prior to appointment Review logs on weekly basis to ensure patient kept his/her appointment Open and review flags regarding consults Document entry in EMR as a non-billable encounter and enter the specialty appointment in the Referral log Log any No shows and flag the referring physician for follow up with patient Direct patient to outside resources when needed as requested by primary care physician Professional positive attitude, vision, understanding of customer service principals, trustworthiness, and excellent interpersonal skills to successfully accomplish tasks necessary to meet high standards of ethical and social responsibility required by this position. JOB QUALIFICATIONS/REQUIREMENTS EDUCATION: High School Diploma/GED required. Graduated from an accredited Medical Assistant Program, preferred. Intimate knowledge of language and culture of a sizeable segment of community served by the Health Center. EXPERIENCE: 2+ years' experience in a clinical setting preferred. LANGUAGE SKILLS: Bilingual preferred - Spanish, Portuguese and/or Haitian-French Creole SKILLS: Microsoft Excel and Word. Must have organizational skills, excellent communication skills, and ability to work under pressure. REASONING ABILITY: Critical thinking, analytical and problem solving skills LICENSURE / CERTIFICATION: None To be part of our organization, every employee should understand and share in Optimus' Vision, support our Mission, and live our Values. These values-outstanding, patient-centered, trustworthy, integrity, multicultural, understanding, and supportive -help guide what we do, as individuals and professionals, every day. OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function. Excellent health & welfare benefit Competitive Compensation Optimus and its caring and multi-lingual staff proudly serve hundreds of thousands of our neighbors, in a caring patient-centered environment. Optimus is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose The role of the Pharmacist is vital toward fulfilling the mission and maximizing the overall effectiveness of the Fair Haven Community Health Center (FHCHC). As a Federal Qualified Health Care facility, our pharmacists play an important clinical role in delivering medication and pharmaceutical care to an underserved community. This includes immunizations, patient consultation, medication therapy management, and management of high-risk patients. Duties and responsibilities The Pharmacist is an integral member of the FHCHC team, working collaboratively to assist and support FHCHC providers and patients. Typical duties include but are not limited to: * Under the direct supervision of the Pharmacist in Charge and Pharmacy Manager, this position is responsible for dispensing and ensuring safe and efficient delivery of medications to all customers. * Consult with customers and providers as necessary to maintain open lines of communication. * Facilitate Medication Therapy Management (MTM) for FHCHC patients. * Consult with patients regarding chronic conditions such as diabetes to improve health outcomes or refer patients to care team. * In absence of the Pharmacist in Charge, the Pharmacist would oversee the pharmacy technicians and Pharmacy drivers. * Ensure pharmacy is compliant with best practices for 340B contract pharmacies. * Provide professional consultation to FHCHC patients and prescribers. * Complete pharmacy operational requirements by organizing and directing technicians' work flow; verifying preparation and labeling of pharmaceuticals; verifying order entries, charges, and inspections, manage accurate inventory, medication packaging system and oversee patient delivery. * Support Pharmacy Manager to improve quality and maintain an orderly and sanitary environment especially in the area designated to handle medications. * Assist Pharmacy Manager to carry out processes that comply with all Federal and State statutes, rules and regulations governing the practice of pharmacy Qualifications * Bachelor's degree in pharmacy requires, PharmD preferred. * Related pharmacy experience required. Clinical setting preferred. * Pharmacist registration in the State of Connecticut is required. * Medication Therapy Management (MTM) certification or willingness to obtain within first year of employment. * Immunization certification is preferred or willing to become a certified immunizer within 90 days of hire. * 340B experience preferred. * The successful candidate must demonstrate high quality interpersonal relations and customer service skills. Direct Reports None American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about providing high-quality, patient-centered care? Optimus Health Care-the largest provider of primary health care services in Fairfield County-is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve. Optimus Healthcare is looking for a Behavioral Health Community Health Worker to join our PIC- Promoting Integrated Care team. This is a full-time Grant Funded position based in our Stratford location. The PIC Community Health Worker works closely with medical and behavioral health care teams; fellow Optimus sites CHWs, and social services agencies to provide care coordination, connection to resources and support to improve clients' health and general well-being. Works in both clinical and community-based settings. Under the supervision of the PIC Program Director, they assess and provide interventions to aid patients to cope with social, emotional, economic, and environmental problems. ESSENTIAL FUNCTIONS & RESPONSIBILITIES 1. Completes social determinants of health assessments, person-centered recovery action plans oriented to the client's cultural background including gender identity/sexual orientation. Work with teams to create a trauma informed environment for patients. 2. Provides behavioral health resources and interventions when needed (ex: providing breathing exercises for anxiety or sleep hygiene suggestions) 3. Schedules and behavioral health screenings, face-to-face whenever possible and clinically appropriate. Supports safe transitions of care for members moving between care settings. 4. Works with primary care providers and other CHWs to facilitate referrals to behavioral health department, works with patients to increase compliance with attending intakes, appointments and assists decreasing barriers to participation. 5. Assists clients in the clinic setting. Continuously identifies and resolves barriers to meeting goals and complying with the Individual Recovery Plan and reports barriers identified to the PIC Program Manager. 6. Documents all client encounters and care coordination efforts made on behalf of clients; maintains comprehensive electronic client files in a consistent and timely fashion. 7. Works with PIC team to provide accurate data collection for program reports as well as Optimus team-based care reporting needs. 8. Coaches and facilitates communications with clients in effective management of self-care. Assists clients in understanding care plans and instructions. Motivates clients to be active and engaged participants in their health and overall well-being. 9. May provide support and advocacy during medical and behavioral health visits or when necessary to guarantee clients' behavioral health and medical needs are being conveyed. Follows up with both clients and providers regarding action plans. 10. CHW will be held accountable and assessed by targeted measures from the PIC Grant. 11. Facilitates client access to community resources, including housing, food, and clothing assistance, transportation, parenting, providers to teach life skills, vocational, educational resources, and relevant mental health services. Assists clients in utilizing community services, facilitating appointments with community services agencies as well as with completion of applications for programs for which they may be eligible. 12. Works collaboratively and effectively within the care team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the clients, providers, nurse case managers, agency representatives, supervisors, and office staff. Works to reduce cultural and socio-economic barriers between clients and agencies. 13. Travels as needed to community locations, various agencies, and other outreach destinations. 14. Attend meetings as scheduled or as requested. 15. Participate in supervision with supervisor as required. 16. Performs other duties as assigned. ADDITIONAL GENERAL REQUIREMENTS Professional, positive attitude, understanding of customer service principals, intuitiveness, trustworthiness, and excellent interpersonal skills to successfully accomplish tasks necessary to meet high standards of ethical and social responsibility required by this position. Knowledge of some medical terminology preferred. Ability to understand the needs of the community to be served. Must have knowledge of the various services available in the community. Ability and willingness to provide emotional support, encouragement, and patient empowerment. Ability to type into an electronic health record. JOB QUALIFICATIONS/REQUIREMENTS EDUCATION: High School Diploma required. Bachelor's degree in social services preferred. EXPERIENCE: Previous experience in working with community-based programs for persons with behavioral health diagnoses. Preferred: Applicant has a well-developed understanding of chronic disease and its impact on behavioral/mental health treatment. Experience working with an ethnically, culturally, and racially diverse office staff and patient population. COMMUNICATION SKILLS: Excellent interpersonal skills required including, but not limited to appropriate email etiquette, active listening, and thorough revision of all written assignments. LICENSURE / CERTIFICATION: Certification of Community Health Worker preferred. Working for Optimus: • OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function. • 100% Outpatient Setting * Excellent health & welfare benefit options • Competitive Compensation • Optimus and its caring, multilingual staff proudly serve our community in a patient-centered environment. Optimus is committed to providing equal employment opportunities to all applicants and employees

Front Office RegistrarJob Description Join a Team That Makes a Difference at Optimus Health Care! Are you passionate about providing high-quality, patient-centered care? Optimus Health Care the largest provider of primary health care services in Fairfield County is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve. Join our team-based model of care delivered in a kind and compassionate manner. We are currently recruiting for a Full Time Behavioral Health Front Office Registrar at our location in Stamford, CT The Front Office Registrar is a member of a health care team responsible for working with Providers, Nurses and Clinical Support staff, to ensure a complete and timely patient flow process. Assure that pre-work is performed before the patient arrives by verifying demographic and insurance information to ensure prompt payment of services to Optimus. Monitor provider schedules to ensure Optimus' established productivity levels and timely scheduling of patient visits. Working knowledge of Spanish is helpful. Essential Functions: Conducts initial intake of patients Update patient information Collects co-pays Assists with scheduling of tests & treatments Assists with administrative tasks as needed Greet customer with a smile and provide eye contact all the times Ensure customer retention by providing excellent customer service Create a comfortable atmosphere for our customers by addressing all questions and concerns Responsible for completing patient demographic, insurance financial information and ensure that patients are processed in a timely, accurate and complete manner. Responsible and accountable for verification of insurances to ensure billing of services. Able to travel to other location as needed (Bridgeport, Stratford) Job Qualifications/Requirements: Education: High School diploma / Associates degree preferred. Experience: At least five years' experience preferred, preferably in a health care setting. Language Skills: Bi-lingual Helpful Additional General Requirements: Great computer skills. Familiarity with EMR, helpful. Commitment to maintenance of patient privacy. Flexibility to work at other OHC sites as necessary. To be part of our organization, every employee should understand and share in Optimus' Vision, support our Mission, and live our Values. These values-outstanding, patient-centered, trustworthy, integrity, multicultural, understanding, and supportive -help guide what we do, as individuals and professionals, every day. OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function. Excellent health & welfare benefit Competitive Compensation Optimus and its caring and multi-lingual staff proudly serve hundreds of thousands of our neighbors, in a caring patient-centered environment. Optimus is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.