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Technical Support Technician jobs at Oracle - 46 jobs

  • Oracle Database Cloud Technical Analyst 4-Support

    Oracle 4.6company rating

    Technical support technician job at Oracle

    Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and troubleshooting for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 7 years experience with Core products or eight years experience with Applications products, BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle). Career Level - IC4 Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $30.87 to $67.88 per hour; from: $64,200 to $141,200 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 SKILLS & COMPETENCIES: Minimum technical skills: In depth knowledge of Oracle Database administration - 12c, 18c, 19c In depth knowledge and experience in Oracle Database Cloud preferably Oracle Autonomous Database experience. Understanding of Oracle Database Security features (such as Roles, Privileges, Auditing, TDE, Database Vault and ASO) and Database firewall Experience of Backup and recovery process using RMAN Experience of Oracle Data Guard Experience in Performance Tuning Experience of Oracle Cloud Infrastructure (OCI) Experience of Oracle Autonomous Database Operating system knowledge (Unix, Linux, Windows) Desirable technical skills: Network administration Understanding of Oracle Grid Control, RAC Experience of administering other databases (MySQL, PostgreSQL, Sql-Server, DB2) Understanding of Oracle Golden Gate Exposure in Oracle Application Express (APEX) RESPONSIBILITIES: To manage and resolve Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with global standards Working towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.) Contributing to Knowledge Management content creation and maintenance Working with development on product improvement programs (testing, SRP, BETA programs etc) as required Operating within Oracle business processes and procedures Respond and resolve customer issues within Key Performance Indicator targets Maintaining product expertise within the team Developing and maintaining expertise around Database Security and general IT Security issues Maintain an up-to-date and in-depth knowledge of new products released in the market for supported product Self motivated. Able to perform duties without major monitoring Quick learner. Efficient in reproducing test cases, and drive to resolve customer issues. QUALIFICATIONS: Bachelor's degree in Computer Science, Engineering or related technical field 7+ years of proven professional and technical experience in database, network or system administrator role. Excellent verbal and written skills in English #LI-SUPPORT #LI-JJ5
    $64.2k-141.2k yearly Auto-Apply 3d ago
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  • Field Technical Support Representative for Page Wide Press

    HP Inc. 4.9company rating

    Columbus, OH jobs

    Would you like to join a business that is transforming the printing industry from analog to digital? HP's Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP's Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry. **Job Summary** This role is responsible for leading technical support for end users who are operating HP's Pagewide Presses in their industrial commercial printing business, utilizing proactive monitoring for issue prevention. The role is responsible for maintaining high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support, to ensure that the customer Pagewide Presses are up and running in production. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision. **Responsibilities** + Responsible for maintaining and servicing HP Commercial Web Printing Press. + Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met. + Handle customer-relation problems promptly and appropriately, and escalate issues according to established procedures. + Provide software service, post- sales or service delivery support and solve ap‐plication problems for remote or local accounts, on standard and specialized systems. + Provide direct post-sales systems technical support to end users and HP Authorized Service Providers. + Solve technical problems on assigned hardware and software platforms. + Use proactive monitoring procedures/tools to identify problem-prevention opportunities. + Must be able to travel at least 50% of the time + Must have experience with Hardware Support of Printers, preferably commercial printers. **Education & Experience** **Recommended** * High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. * Typically has 4-6 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. **Knowledge & Skills** + Knowledge of corporate organization, job, and policies. + Advanced knowledge of operating systems and software. + Experience with printer hardware support + Basic skills in time management and effi ciency-Strong communication skills, problem analysis, and presentation skills. + Ability to develop Customer relationships. + Ability to perform while under high-pressure situations. + Ability to work in a team environment.-Basic networking, O/S, and troubleshooting knowledge. + Detailed understanding of general/technical aspects of the onsite printing sys‐tem repair work. + Must have mechanical, and electrical experience and skillset + Commercial digital printing experience is preferred **Cross-Org Skills** * Effective Communication * Results Orientation * Learning Agility * Digital Fluency * Customer Centricity The pay range for this position is $22 up to $31 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. The base pay range for this role is $45,760 up to $65,500 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. **Benefits:** HP offers a comprehensive benefits package for this position, including: + Health insurance + Dental insurance + Vision insurance + Long term/short term disability insurance + Employee assistance program + Flexible spending account + Life insurance + Generous time off policies, including; + 4-12 weeks fully paid parental leave based on tenure + 13 paid holidays + 15 days paid time off (US benefits overview (********************************** ) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $45.8k-65.5k yearly 60d+ ago
  • Technical Support Professional

    IBM 4.7company rating

    Parkton, NC jobs

    **Introduction** The IBM Technical Support team is adding a support engineer with a background in Linux storage system administration and/or Kubernetes to join us in a remote position. In this role, you will deliver outstanding customer support experience for our Ceph and Open Shift Data Foundation products by providing technical support and sustaining engineering services to enterprise customers. You will be supporting our customers through support incidents, product documentation issues, security issues and updates, upgrade issues/questions and general product and use case queries. **Your role and responsibilities** You will work to support our customers by responding to service requests within the designated service-level agreement. You will collaborate with engineers and developers to develop creative solutions for customers, including product fixes. You will share your knowledge gained from troubleshooting issues by contributing to the knowledgebase and the team; present troubleshooting instructions and solutions to other support engineers and within the storage product. Work to exceed customer expectations by providing outstanding customer service and ensure that regular updates are provided to ensure the customer is satisfied with the support received. Investigate and troubleshoot issues while developing solutions for our customers while understanding their business needs. **Required technical and professional expertise** * Experience working as a support, sustaining or development engineer or directly related experience. * Hands-on experience in Kubernetes. * Linux Storage System administration experience, including system installation, configuration and maintenance. * Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation. * Must be able to work and collaborate in a team setting and look to share knowledge with peers. **Preferred technical and professional experience** * Expertise in Ceph and Openshift. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $83k-99k yearly est. 29d ago
  • Technical Support Professional

    IBM 4.7company rating

    Parkton, NC jobs

    **Introduction** The IBM Technical Support team is adding a support engineer with a background in Linux storage system administration and/or Kubernetes to join us in a remote position. In this role, you will deliver outstanding customer support experience for our Ceph and Open Shift Data Foundation products by providing technical support and sustaining engineering services to enterprise customers. You will be supporting our customers through support incidents, product documentation issues, security issues and updates, upgrade issues/questions and general product and use case queries. **Your role and responsibilities** You will work to support our customers by responding to service requests within the designated service-level agreement. You will collaborate with engineers and developers to develop creative solutions for customers, including product fixes. You will share your knowledge gained from troubleshooting issues by contributing to the knowledgebase and the team; present troubleshooting instructions and solutions to other support engineers and within the storage product. Work to exceed customer expectations by providing outstanding customer service and ensure that regular updates are provided to ensure the customer is satisfied with the support received. Investigate and troubleshoot issues while developing solutions for our customers while understanding their business needs. **Required technical and professional expertise** * Hands-on experience working as a support, sustaining or development engineer or directly related experience. * Linux Storage System administration experience, including system installation, configuration and maintenance. * Advanced troubleshooting and debugging skills, with a passion for problem solving and investigation. * Must be able to work and collaborate in a team setting and look to share knowledge with peers. * Hands-on experience working with Ceph/Openshift/Kubernetes technologies **Preferred technical and professional experience** * Hands-on experience working as a support, sustaining or development engineer or directly related experience * Hands-on working with Ceph/Openshift/Kubernetes technologies IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $83k-99k yearly est. 37d ago
  • State Software Fiscal Support Specialist

    Meta 4.8company rating

    Marion, OH jobs

    NONEXEMPT ROLE & RESPONSIBILITIES: The State Software Fiscal Support Specialist supports the use of all Fiscal Services software used by META Solutions consortium members. This position is responsible for providing professional client support; troubleshooting user issues; overseeing and performing state reporting of district information and providing training and resources to META Solutions clients. This position will begin no sooner than March 2, 2026, and will be based one day per week at our Marion office, with the remaining four days worked remotely, as schedules permit. PRIMARY RESPONSIBILITIES INCLUDE: Maintain an in-depth understanding of the state software system Provide professional and reliable customer support for all clients Utilize software to track and accurately respond to client inquiries Provide user support; troubleshoot district issues; provide accurate solutions and answers to district inquiries by phone, email, or face-to-face consultation Attend trainings and disseminate software information to district users and clients of META Create training materials, step sheets, and documentation to assist users with frequently asked questions Prepare and host training seminars, classes, and other opportunities for district users to receive professional development as assigned Perform any and all other related duties as assigned QUALIFICATIONS & EDUCATION REQUIREMENTS: 1- 5 years of experience in nonprofit or school district financial offices Associate's degree in finance, accounting, business administration or a related field preferred Evidence of a high-level of computer application related skills including use of Microsoft Office; skill in using project management applications a plus Skill, knowledge and application of high-level computer skills including databases and spreadsheets, as well as some technical understanding of software Strong customer service and communication skills Ability to handle software user inquiries effectively Ability to take direction from several staff members and prioritize tasks fairly and efficiently Ability to collaborate and communicate with various stakeholder groups Ability to work in a team setting Ability to multitask and execute duties according to deadlines and with accuracy Maintain compliance with FBI/BCI background check requirements
    $87k-120k yearly est. 60d+ ago
  • Technical Analyst 3-Support (U.S. Citizenship required)

    Oracle 4.6company rating

    Technical support technician job at Oracle

    As a member of the Support organization for Oracle Analytics (OAS, OAC, BDS, AIDP, DFS, DIS, Data Catalog), your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. PLEASE NOTE THE FOLLOWING BEFORE APPLYING: US Citizenship AND shift coverage required (on rotation - some weekends, holidays and weeknights are required). Qualifications: Bachelor's degree in Computer Science, Engineering, or a related technical field. 5+ years of proven experience supporting Oracle Analytics platforms including Oracle Analytics Cloud, Oracle's Big Data Service (BDS), DFS, DIS, Data Catalog, and Oracle Cloud Infrastructure (OCI). Experience with Oracle AI Data Platform or familiarity with similar services (Databricks, Snowflake, AWS EMR, Google BigQuery) and related big data technologies (Hadoop, Spark, Delta Lake). Strong expertise in Hadoop ecosystem: HDFS, YARN, Spark, Hive, Impala, Sqoop, Oozie, Ranger, Kerberos. Experience in Data Lake architecture and deployments. Experience in Linux OS administration, networking, TLS/SSL, and SSO integration. Experience with data integration tools (ODI/Informatica) and cloud data sources (FusionApps/BICC, Snowflake). Hands-on experience with LLMs, agentic frameworks (LangChain, Semantic Kernel, CrewAI), RAG pipelines, and vector databases (FAISS, Pinecone, Weaviate). Proficiency in Python and Shell scripting. Skills & Competencies: Deep understanding of Oracle's Big Data Service (BDS) , Data Flow Service (DFS), Data Integration Service (DIS), Data Catalog architecture and operations. Strong experience with at least one major cloud provider, including storage, networking, and security. Debugging of Spark jobs, query optimization, and managing clusters. Experience with role-based access control, data governance, and encryption Cluster administration using Ambari and troubleshooting across the Cloudera stack. Real-time processing using Kafka, Flink. AI/ML workflow support, including OCI Gen AI services and integration of agentic pipelines. Working knowledge of cloud services, networking, system-level security, and distributed architectures. Experience supporting multi-tier enterprise applications. Personal Competencies: Strong customer focus with ability to handle escalations and technical deep dives. Structured problem-solving mindset. Self-motivated with a continuous learning attitude. Excellent communication, documentation, and global collaboration skills. Results-oriented with a passion for service quality and technical excellence. Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from $24.95 to $60.63 per hour; from: $51,900 to $126,100 per annum. May be eligible for equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3 To manage and resolve Service Requests logged by customers (internal and external) on Oracle products and contribute to proactive support activities according to product support strategy and model. Provide expert-level troubleshooting and technical support for Oracle's Big Data Service (BDS), OAC, DFS, DIS, Data Catalog, Oracle AIDP and associated cloud services. Diagnose and resolve complex issues across the Hadoop ecosystem (e.g., HDFS, YARN, Spark, Hive, Impala, Sqoop, Oozie). Debugging of Spark jobs, query optimization, and managing clusters. Manage cluster configurations, upgrades, patches, and installations using tools like Ambari. Support real-time data processing frameworks (Kafka, Flink) and ETL pipelines (ODI, Informatica). Collaborate with OCI platform teams to support secure and scalable AI/ML data workflows. Engage in hands-on support for agentic frameworks (LangChain, Semantic Kernel, CrewAI) and RAG-based systems. Interact regularly with customers, build technical documentation, and contribute to knowledge sharing. Collaborate cross-functionally with product engineering, infrastructure, and cloud ops teams for holistic support delivery.
    $51.9k-126.1k yearly Auto-Apply 8d ago
  • Deployment Support Technician II, Global Server Operations

    Google 4.8company rating

    New Albany, OH jobs

    _corporate_fare_ Google _place_ Austell, GA, USA; Papillion, NE, USA; +12 more; +11 more **Early** Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. _info_outline_ XThis role is not eligible for U.S. immigration sponsorship.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **Austell, GA, USA; Papillion, NE, USA; Council Bluffs, IA, USA; Clarksville, TN, USA; New Albany, OH, USA; The Dalles, OR, USA; Reston, VA, USA; Las Vegas, Nevada, USA; Lenoir, NC, USA; Moncks Corner, SC 29461, USA; Pryor Creek, OK 74361, USA; Reno, NV, USA; Bridgeport, AL, USA** . **Minimum qualifications:** + Experience with performing component-level repairs and troubleshooting on technical equipment. + Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols. + Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting. + Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required. + Ability to travel up to 70% of the time. **Preferred qualifications:** + Bachelor's degree or equivalent practical experience. + Completion of the online Google IT Support Professional Certificate program. + 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols. + Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc). + Experience working within a data center or network operation center environment. + Ability to collaborate and partner with teams to overcome issues, and to adapt to changes in a dynamic work environment. **About the job** Google isn't just a software company. The Hardware Operations team is responsible for monitoring the physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the of computer technology. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving team behind Google's groundbreaking innovations, empowering the development of our AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $73,500-$103,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Deploy and operate new data center infrastructure across projects or functions. Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance. + Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues. + Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards. + Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting. + Travel up to 70% of the time to serve as remote and on-site support for deployment of new cloud capacity and technologies with customers. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
    $63k-85k yearly est. 8d ago
  • Deployment Support Technician III, Global Server Operations

    Google 4.8company rating

    New Albany, OH jobs

    _corporate_fare_ Google _place_ New Albany, OH, USA; Austell, GA, USA; +11 more; +10 more **Early** Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. _info_outline_ XThis role is not eligible for U.S. immigration sponsorship.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: **New Albany, OH, USA; Austell, GA, USA; Council Bluffs, IA, USA; Clarksville, TN, USA; The Dalles, OR, USA; Sterling, VA, USA; Las Vegas, NV, USA; Lenoir, NC, USA; Moncks Corner, SC 29461, USA; Pryor Creek, OK 74361, USA; Reno, NV, USA; Bridgeport, AL, USA** . **Minimum qualifications:** + Experience with performing component-level repairs and troubleshooting on technical equipment. + Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware. + Experience with networking protocols. + Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting. + Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required. + Ability to travel up to 70% of the time as needed. **Preferred qualifications:** + Bachelor's degree or equivalent practical experience. + 4 years of experience in maintenance and monitoring of server systems. + Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.). + Experience working within a data center or network operation center environment. + Experience with Linux operating systems. + Experience in project management and leadership, and collaborating and partnering with teams. **About the job** Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $87,000-$125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more aboutbenefits at Google (************************************* . **Responsibilities** + Deploy and operate new data center infrastructure across teams. Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately. + Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, applying the resources needed to resolve identified issues. + Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards. + Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams. Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google'sApplicant and Candidate Privacy Policy (./privacy-policy) . Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy (******************************************************* ,Know your rights: workplace discrimination is illegal (**************************************************************************** ,Belonging at Google (******************************** , and How we hire (**************************************** . If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form (*************************************** . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also ******************************* and ************************************************************* If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: ***************************************
    $63k-85k yearly est. 10d ago
  • Deployment Support Technician III, Global Server Operations

    Google 4.8company rating

    New Albany, OH jobs

    info_outline XThis role is not eligible for U.S. immigration sponsorship.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New Albany, OH, USA; Austell, GA, USA; Council Bluffs, IA, USA; Clarksville, TN, USA; The Dalles, OR, USA; Sterling, VA, USA; Las Vegas, NV, USA; Lenoir, NC, USA; Moncks Corner, SC 29461, USA; Pryor Creek, OK 74361, USA; Reno, NV, USA; Bridgeport, AL, USA. Minimum qualifications: Experience with performing component-level repairs and troubleshooting on technical equipment. Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware. Experience with networking protocols. Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting. Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required. Ability to travel up to 70% of the time as needed. Preferred qualifications: Bachelor's degree or equivalent practical experience. 4 years of experience in maintenance and monitoring of server systems. Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.). Experience working within a data center or network operation center environment. Experience with Linux operating systems. Experience in project management and leadership, and collaborating and partnering with teams. About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $87,000-$125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Deploy and operate new data center infrastructure across teams. Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately. Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, applying the resources needed to resolve identified issues. Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards. Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
    $63k-85k yearly est. 9d ago
  • Deployment Support Technician II, Global Server Operations

    Google LLC 4.8company rating

    New Albany, OH jobs

    Apply share * link Copy link * email Email a friend info_outline XThis role is not eligible for U.S. immigration sponsorship.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austell, GA, USA; Papillion, NE, USA; Council Bluffs, IA, USA; Clarksville, TN, USA; New Albany, OH, USA; The Dalles, OR, USA; Reston, VA, USA; Las Vegas, Nevada, USA; Lenoir, NC, USA; Moncks Corner, SC 29461, USA; Pryor Creek, OK 74361, USA; Reno, NV, USA; Bridgeport, AL, USA. Minimum qualifications: * Experience with performing component-level repairs and troubleshooting on technical equipment. * Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols. * Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting. * Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required. * Ability to travel up to 70% of the time. Preferred qualifications: * Bachelor's degree or equivalent practical experience. * Completion of the online Google IT Support Professional Certificate program. * 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols. * Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc). * Experience working within a data center or network operation center environment. * Ability to collaborate and partner with teams to overcome issues, and to adapt to changes in a dynamic work environment. About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the of computer technology. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving team behind Google's groundbreaking innovations, empowering the development of our AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $73,500-$103,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Deploy and operate new data center infrastructure across projects or functions. Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance. * Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues. * Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards. * Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting. * Travel up to 70% of the time to serve as remote and on-site support for deployment of new cloud capacity and technologies with customers.
    $63k-85k yearly est. 8d ago
  • Deployment Support Technician III, Global Server Operations

    Google LLC 4.8company rating

    New Albany, OH jobs

    Apply share * link Copy link * email Email a friend info_outline XThis role is not eligible for U.S. immigration sponsorship.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: New Albany, OH, USA; Austell, GA, USA; Council Bluffs, IA, USA; Clarksville, TN, USA; The Dalles, OR, USA; Sterling, VA, USA; Las Vegas, NV, USA; Lenoir, NC, USA; Moncks Corner, SC 29461, USA; Pryor Creek, OK 74361, USA; Reno, NV, USA; Bridgeport, AL, USA. Minimum qualifications: * Experience with performing component-level repairs and troubleshooting on technical equipment. * Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware. * Experience with networking protocols. * Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting. * Must have the ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required. * Ability to travel up to 70% of the time as needed. Preferred qualifications: * Bachelor's degree or equivalent practical experience. * 4 years of experience in maintenance and monitoring of server systems. * Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc.). * Experience working within a data center or network operation center environment. * Experience with Linux operating systems. * Experience in project management and leadership, and collaborating and partnering with teams. About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $87,000-$125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Deploy and operate new data center infrastructure across teams. Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, separately. * Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, applying the resources needed to resolve identified issues. * Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards. * Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
    $63k-85k yearly est. 11d ago
  • Field Technical Support Representative for Page Wide Press

    HP Inc. 4.9company rating

    Ohio jobs

    Description - Would you like to join a business that is transforming the printing industry from analog to digital? HP's Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP's Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry. Job Summary This role is responsible for leading technical support for end users who are operating HP's Pagewide Presses in their industrial commercial printing business, utilizing proactive monitoring for issue prevention. The role is responsible for maintaining high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support, to ensure that the customer Pagewide Presses are up and running in production. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision. Responsibilities * Responsible for maintaining and servicing HP Commercial Web Printing Press. * Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met. * Handle customer-relation problems promptly and appropriately, and escalate issues according to established procedures. * Provide software service, post- sales or service delivery support and solve ap‐plication problems for remote or local accounts, on standard and specialized systems. * Provide direct post-sales systems technical support to end users and HP Authorized Service Providers. * Solve technical problems on assigned hardware and software platforms. * Use proactive monitoring procedures/tools to identify problem-prevention opportunities. * Must be able to travel at least 50% of the time * Must have experience with Hardware Support of Printers, preferably commercial printers. Education & Experience Recommended * High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. * Typically has 4-6 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. Knowledge & Skills * Knowledge of corporate organization, job, and policies. * Advanced knowledge of operating systems and software. * Experience with printer hardware support * Basic skills in time management and effi ciency-Strong communication skills, problem analysis, and presentation skills. * Ability to develop Customer relationships. * Ability to perform while under high-pressure situations. * Ability to work in a team environment.-Basic networking, O/S, and troubleshooting knowledge. * Detailed understanding of general/technical aspects of the onsite printing sys‐tem repair work. * Must have mechanical, and electrical experience and skillset * Commercial digital printing experience is preferred Cross-Org Skills * Effective Communication * Results Orientation * Learning Agility * Digital Fluency * Customer Centricity The pay range for this position is $22 up to $31 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. The base pay range for this role is $45,760 up to $65,500 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: * Health insurance * Dental insurance * Vision insurance * Long term/short term disability insurance * Employee assistance program * Flexible spending account * Life insurance * Generous time off policies, including; * 4-12 weeks fully paid parental leave based on tenure * 13 paid holidays * 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 50% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"
    $45.8k-65.5k yearly 60d+ ago
  • Field Technical Support Representative for Page Wide Press

    HP 4.9company rating

    Ohio jobs

    Description - Would you like to join a business that is transforming the printing industry from analog to digital? HP's Pagewide business is one of the fastest growing businesses in the industrial print market! We are hiring Field Service Technical Engineers across the US to support the rapid growth we are undergoing with HP's Pagewide business in the United States. Come be a part of and exciting team and get in on the digital transformation currently underway in the industrial print industry. Job Summary This role is responsible for leading technical support for end users who are operating HP's Pagewide Presses in their industrial commercial printing business, utilizing proactive monitoring for issue prevention. The role is responsible for maintaining high customer satisfaction levels, addressing customer-related issues promptly, and offering comprehensive software services for post-sales and service delivery support, to ensure that the customer Pagewide Presses are up and running in production. The role maintains documentation, collaborates for process improvement, ensures data confidentiality, and completes tasks with minimal supervision. Responsibilities Responsible for maintaining and servicing HP Commercial Web Printing Press. Maintain high level of Customer satisfaction by clarifying Customer needs and ensuring that they are met. Handle customer-relation problems promptly and appropriately, and escalate issues according to established procedures. Provide software service, post- sales or service delivery support and solve ap‐plication problems for remote or local accounts, on standard and specialized systems. Provide direct post-sales systems technical support to end users and HP Authorized Service Providers. Solve technical problems on assigned hardware and software platforms. Use proactive monitoring procedures/tools to identify problem-prevention opportunities. Must be able to travel at least 50% of the time Must have experience with Hardware Support of Printers, preferably commercial printers. Education & Experience Recommended • High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence. • Typically has 4-6 years of related work experience, preferably in HP products in Customer base, account management, computer customer support, on site customer support, Mission Critical, systems experience, or a related field. Knowledge & Skills Knowledge of corporate organization, job, and policies. Advanced knowledge of operating systems and software. Experience with printer hardware support Basic skills in time management and effi ciency-Strong communication skills, problem analysis, and presentation skills. Ability to develop Customer relationships. Ability to perform while under high-pressure situations. Ability to work in a team environment.-Basic networking, O/S, and troubleshooting knowledge. Detailed understanding of general/technical aspects of the onsite printing sys‐tem repair work. Must have mechanical, and electrical experience and skillset Commercial digital printing experience is preferred Cross-Org Skills • Effective Communication • Results Orientation • Learning Agility • Digital Fluency • Customer Centricity The pay range for this position is $22 up to $31 per hour (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. The base pay range for this role is $45,760 up to $65,500 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience. Benefits: HP offers a comprehensive benefits package for this position, including: Health insurance Dental insurance Vision insurance Long term/short term disability insurance Employee assistance program Flexible spending account Life insurance Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure 13 paid holidays 15 days paid time off (US benefits overview) The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Job - Services Schedule - Full time Shift - No shift premium (United States of America) Travel - 50% Relocation - No Equal Opportunity Employer (EEO) - HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s). Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence. For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"
    $45.8k-65.5k yearly Auto-Apply 60d+ ago
  • Infra. Technology Specialist (Exadata DMA) Remote

    Cognizant 4.6company rating

    Columbus, OH jobs

    As an **I** **nfra. Technology Specialist** , you will make an impact by implementing and managing Oracle Cloud Infrastructures. **Please note, this role is not able to offer visa transfer or sponsorship now or in the future*** **In this role, you will:** We are seeking an experienced Specialist with 8 to 9 years of experience to join our team. The ideal candidate will have expertise in Oracle Cloud Infrastructure Oracle Autonomous DB Cloud Linux Exadata DMA Oracle Golden Gate and Oracle. This role requires domain experience in Membership (HC-Payer) and proficiency in English. The position offers a hybrid work model with no travel requirements. **Responsibilities** + Oversee the implementation and management of Oracle Cloud Infrastructure to ensure optimal performance and reliability. + Provide expertise in Oracle Autonomous DB Cloud to enhance database efficiency and security. + Manage Linux environments to support seamless integration with Oracle technologies. + Utilize Exadata DMA skills to optimize data management and storage solutions. + Implement Oracle Golden Gate for real-time data integration and replication. + Collaborate with cross-functional teams to align technology solutions with business objectives. + Ensure compliance with industry standards and best practices in Membership (HC-Payer) domain. + Troubleshoot and resolve technical issues to minimize downtime and maintain system integrity. + Develop and maintain documentation for system configurations and procedures. + Conduct performance tuning and capacity planning to support business growth. + Participate in the design and execution of disaster recovery plans. + Provide technical support and guidance to team members and stakeholders. + Stay updated with the latest advancements in Oracle technologies to drive innovation. **Work model:** At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is a Remote position. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **What you need to have to be considered** + Demonstrate strong proficiency in Oracle Cloud Infrastructure and Oracle Autonomous DB Cloud. + Possess in-depth knowledge of Linux operating systems and their integration with Oracle solutions. + Have extensive experience with Exadata DMA for efficient data management. + Show expertise in Oracle Golden Gate for seamless data replication. + Exhibit domain knowledge in Membership (HC-Payer) to align technology with business needs. + Communicate effectively in English both written and spoken to collaborate with global teams. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. **Salary and Other Compensation:** Applications will be accepted until January 19, 2026. The annual salary for this position is between $49,001 to $92,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. \#CB \#IND123 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $49k-92.5k yearly 43d ago
  • Data Center Facilities Technician I, Electrical

    Google 4.8company rating

    Columbus, OH jobs

    info_outline XThis role is not eligible for U.S. immigration sponsorship. Minimum qualifications: Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience. 5 years of Electrical experience (e.g., electrical testing equipment or electrical distribution) in an industrial or commercial environment. Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs of equipment, the required use of OSHA standard safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective equipment (PPE) like safety harnesses. Ability to work non-standard hours and work rotations/shifts. Preferred qualifications: 5 years of experience in maintenance of electrical distribution systems or construction/technical environment or a related field. Experience in data centers, hospitals, or power plants. Knowledge of electrical systems used in a data center environment (e.g., Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units). Knowledge of meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment. Ability to communicate with contractors who perform maintenance or upgrade work on the data center systems. About the job The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures. As a Facilities Technician, you will operate, monitor, and support physical facilities conditions for our data centers. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $87,000-$125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities Inspect, maintain, and repair various data center systems. Provide daily assistance to technicians as you read blueprints/schematics/sequence of operations, conduct tours of systems, and assess their working order. Manage the uptime and maintenance of UPS, generators, electrical distribution, and control and monitoring systems. Operate, monitor, maintain, and respond to abnormal conditions in the data center facilities systems and equipment. Support startup, commissioning, and integration of new electrical equipment and systems into facilities infrastructure.
    $60k-77k yearly est. 2d ago
  • Data Center Facilities Technician I, Electrical

    Google LLC 4.8company rating

    Columbus, OH jobs

    Apply share * link Copy link * email Email a friend info_outline XThis role is not eligible for U.S. immigration sponsorship. Minimum qualifications: * Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience. * 5 years of Electrical experience (e.g., electrical testing equipment or electrical distribution) in an industrial or commercial environment. * Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs of equipment, the required use of OSHA standard safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective equipment (PPE) like safety harnesses. * Ability to work non-standard hours and work rotations/shifts. Preferred qualifications: * 5 years of experience in maintenance of electrical distribution systems or construction/technical environment or a related field. * Experience in data centers, hospitals, or power plants. * Knowledge of electrical systems used in a data center environment (e.g., Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units). * Knowledge of meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment. * Ability to communicate with contractors who perform maintenance or upgrade work on the data center systems. About the job The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures. As a Facilities Technician, you will operate, monitor, and support physical facilities conditions for our data centers. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $87,000-$125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Inspect, maintain, and repair various data center systems. * Provide daily assistance to technicians as you read blueprints/schematics/sequence of operations, conduct tours of systems, and assess their working order. * Manage the uptime and maintenance of UPS, generators, electrical distribution, and control and monitoring systems. * Operate, monitor, maintain, and respond to abnormal conditions in the data center facilities systems and equipment. * Support startup, commissioning, and integration of new electrical equipment and systems into facilities infrastructure.
    $60k-77k yearly est. 2d ago
  • Infra. Technology Specialist (Exadata DMA) Remote

    Cognizant 4.6company rating

    Phoenix, AZ jobs

    As an **I** **nfra. Technology Specialist** , you will make an impact by implementing and managing Oracle Cloud Infrastructures. **Please note, this role is not able to offer visa transfer or sponsorship now or in the future*** **In this role, you will:** We are seeking an experienced Specialist with 8 to 9 years of experience to join our team. The ideal candidate will have expertise in Oracle Cloud Infrastructure Oracle Autonomous DB Cloud Linux Exadata DMA Oracle Golden Gate and Oracle. This role requires domain experience in Membership (HC-Payer) and proficiency in English. The position offers a hybrid work model with no travel requirements. **Responsibilities** + Oversee the implementation and management of Oracle Cloud Infrastructure to ensure optimal performance and reliability. + Provide expertise in Oracle Autonomous DB Cloud to enhance database efficiency and security. + Manage Linux environments to support seamless integration with Oracle technologies. + Utilize Exadata DMA skills to optimize data management and storage solutions. + Implement Oracle Golden Gate for real-time data integration and replication. + Collaborate with cross-functional teams to align technology solutions with business objectives. + Ensure compliance with industry standards and best practices in Membership (HC-Payer) domain. + Troubleshoot and resolve technical issues to minimize downtime and maintain system integrity. + Develop and maintain documentation for system configurations and procedures. + Conduct performance tuning and capacity planning to support business growth. + Participate in the design and execution of disaster recovery plans. + Provide technical support and guidance to team members and stakeholders. + Stay updated with the latest advancements in Oracle technologies to drive innovation. **Work model:** At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role's business requirements, this is a Remote position. The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations. **What you need to have to be considered** + Demonstrate strong proficiency in Oracle Cloud Infrastructure and Oracle Autonomous DB Cloud. + Possess in-depth knowledge of Linux operating systems and their integration with Oracle solutions. + Have extensive experience with Exadata DMA for efficient data management. + Show expertise in Oracle Golden Gate for seamless data replication. + Exhibit domain knowledge in Membership (HC-Payer) to align technology with business needs. + Communicate effectively in English both written and spoken to collaborate with global teams. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role. **Salary and Other Compensation:** Applications will be accepted until January 19, 2026. The annual salary for this position is between $49,001 to $92,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. **Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: + Medical/Dental/Vision/Life Insurance + Paid holidays plus Paid Time Off + 401(k) plan and contributions + Long-term/Short-term Disability + Paid Parental Leave + Employee Stock Purchase Plan **Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. \#CB \#IND123 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $49k-92.5k yearly 43d ago
  • Data Center Facilities Technician, Mechanical

    Google LLC 4.8company rating

    New Albany, OH jobs

    Apply share * link Copy link * email Email a friend info_outline XThis role is not eligible for U.S. immigration sponsorship. Minimum qualifications: * Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience. * 2 years of Mechanical/HVAC experience in an industrial or commercial environment. * Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs of equipment, the required use of OSHA standard safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective equipment (PPE) like safety harnesses. * Ability to work non-standard hours and work rotations/shifts. Preferred qualifications: * 2 years of experience in maintenance of mechanical/cooling distribution systems or construction/technical environment or a related field. * Experience in data centers, hospitals, or power plants. * Knowledge of mechanical systems used in a data center environment (e.g., Chillers, Air handling units, pumps and CRAC/CRAH units). * Knowledge of meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment. * Ability to communicate with contractors who perform maintenance or upgrade work on the data center systems. About the job The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order. As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures. As a Facilities Technician, you will operate, monitor, and support physical facilities conditions for our data centers. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving channel behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $73,500-$103,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Inspect, maintain, and repair various data center systems such as piping and mechanical system components. * Provide daily assistance to technicians as you read blueprints/schematics/sequence of operations, conduct tours of systems, and assess their working order. * Manage the uptime and maintenance of water pumps and treatment systems, HVAC and control and monitoring systems. * Operate, monitor, maintain, and respond to abnormal conditions in the data center facilities systems and equipment. * Support startup, commissioning, and integration of new mechanical equipment and systems into facilities infrastructure.
    $60k-77k yearly est. 2d ago
  • Data Center Facilities Technician, Electrical

    Google LLC 4.8company rating

    New Albany, OH jobs

    Apply share * link Copy link * email Email a friend info_outline XThis role is not eligible for U.S. immigration sponsorship. Minimum qualifications: * Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience. * 5 years of Electrical experience (e.g., electrical testing equipment or electrical distribution) in an industrial or commercial environment. * Ability to participate in material handling tasks such as lifting, carrying or moving up to 50 lbs of equipment, the required use of OSHA standard safety equipment such as limited weight bearing work platforms, ladders, step stools and personal protective equipment (PPE) like safety harnesses. * Ability to work non-standard hours and work rotations/shifts. Preferred qualifications: * 5 years of experience in maintenance of electrical distribution systems or construction/technical environment or a related field. * Experience in data centers, hospitals, or power plants. * Knowledge of electrical systems used in a data center environment (e.g., Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units). * Knowledge of meters, devices, sensors, and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment. * Ability to communicate with contractors who perform maintenance or upgrade work on the data center systems. About the job The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facilities Technicians at Google data centers operate, monitor and support physical facilities conditions. Some of these duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). As an advocate for best practices, you develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly. In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures. As a Facilities Technician, you will operate, monitor, and support physical facilities conditions for our data centers. The AI and Infrastructure team is redefining what's possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. The US base salary range for this full-time position is $87,000-$125,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Responsibilities * Inspect, maintain, and repair various data center systems. * Provide daily assistance to technicians as you read blueprints/schematics/sequence of operations, conduct tours of systems, and assess their working order. * Manage the uptime and maintenance of UPS, generators, electrical distribution, and control and monitoring systems. * Operate, monitor, maintain, and respond to abnormal conditions in the data center facilities systems and equipment. * Support startup, commissioning, and integration of new electrical equipment and systems into facilities infrastructure.
    $60k-77k yearly est. 8d ago
  • MES Werum PAS-X Specialist - Pharma Manufacturing Systems

    Cognizant 4.6company rating

    Columbus, OH jobs

    ***Please note, this role is not able to offer visa transfer or sponsorship now or in the future*** **About Us:** Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at ****************** **About Cognizant's IoT Practice:** Intelligent, IoT-enabled products will soon result in the proliferation of data and disrupt virtually all industries. To be successful, both large and small companies must leverage IoT capabilities by designing modern products that fundamentally connect people with processes. Within Cognizant IOT, we engineer industry-aligned, IoT-enabled products that merge industry needs with human drivers. Our intelligent products will revolutionize experiences and result in exciting, transformative outcomes. Without human-centered thinking, connected products are just standalone things-but with it, our modern connected products facilitate a unified way of life enjoyed by all. Role Overview: + We are seeking an experienced MES Werum PAS-X Specialist to support Electronic Batch Record (EBR) implementation for a leading pharmaceutical client. The role involves system administration, configuration, and integration of Werum PAS-X with SAP and other Level 2 systems, ensuring compliance with GxP and validated environments. Key Responsibilities: + Gather business requirements and perform analysis for MES EBR implementation. + Design and develop State Diagrams and update Master Data within MES. + Configure, customize, install, upgrade, and develop Werum PAS-X modules (Specification, Execution, Compliance & Performance). + Manage GMBRs, PVL, PMBRs, Equipment Management, Material Flow, Weigh & Dispense, EBR, MBR & Master Data. + Integrate MES with SAP and other L2 systems; develop reports and troubleshoot application issues across production and non-production environments. + Perform impact analysis for business issues at L1, L2, and L3 levels. + Lead a team of 10-15 members, manage customer communication, and oversee incident/problem reporting. Technical Skills: + Strong expertise in Werum PAS-X (Configuration, Customization, Installation, Upgrade). + Hands-on experience with SAP-MES interface, L2 integrations, and report development. + Proficiency in SQL and database management. + Familiarity with ticketing tools: BMC Remedy, ServiceNow, JIRA. + Domain Knowledge (Good to Have): + Pharmaceutical / Life Sciences domain experience. + Knowledge of 21 CFR Part 11, GMP, and ITIL processes. + Understanding of validated pharma manufacturing environments. Must Have: + Proven experience in troubleshooting and supporting Werum PAS-X issues. + . **Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: - Medical/Dental/Vision/Life Insurance - Paid holidays plus Paid Time Off - 401(k) plan and contributions - Long-term/Short-term Disability - Paid Parental Leave - Employee Stock Purchase Plan \#LI-CT1 Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
    $70k-90k yearly est. 34d ago

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