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Order caller vs order clerk

The differences between order callers and order clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order caller and an order clerk. Additionally, an order caller has an average salary of $34,800, which is higher than the $31,842 average annual salary of an order clerk.

The top three skills for an order caller include outbound calls, and . The most important skills for an order clerk are customer service, purchase orders, and data entry.

Order caller vs order clerk overview

Order CallerOrder Clerk
Yearly salary$34,800$31,842
Hourly rate$16.73$15.31
Growth rate--
Number of jobs16,68982,089
Job satisfaction--
Most common degreeHigh School Diploma, 38%High School Diploma, 33%
Average age4343
Years of experience22

Order caller vs order clerk salary

Order callers and order clerks have different pay scales, as shown below.

Order CallerOrder Clerk
Average salary$34,800$31,842
Salary rangeBetween $24,000 And $49,000Between $25,000 And $39,000
Highest paying City-Vancouver, WA
Highest paying state-Nevada
Best paying company-Costco Wholesale
Best paying industry-Technology

Differences between order caller and order clerk education

There are a few differences between an order caller and an order clerk in terms of educational background:

Order CallerOrder Clerk
Most common degreeHigh School Diploma, 38%High School Diploma, 33%
Most common majorNursingBusiness
Most common college--

Order caller vs order clerk demographics

Here are the differences between order callers' and order clerks' demographics:

Order CallerOrder Clerk
Average age4343
Gender ratioMale, 28.1% Female, 71.9%Male, 34.5% Female, 65.5%
Race ratioBlack or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between order caller and order clerk duties and responsibilities

Order caller example responsibilities.

  • Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
  • Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
  • Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order clerk example responsibilities.

  • Truck load orders within the WMS system.
  • Work with AS400 software to input warehouse merchandise.
  • Enter crude oil run tickets into AS400 for calculation.
  • Coordinate with freight forwarders to expedite international shipments.
  • Input order entries for Comcast sales representatives.
  • Enter the Comcast billing system to change or set up services to new/existing customers.
  • Show more

Order caller vs order clerk skills

Common order caller skills
  • Outbound Calls, 100%
Common order clerk skills
  • Customer Service, 17%
  • Purchase Orders, 17%
  • Data Entry, 13%
  • Telephone Calls, 7%
  • Logistics, 6%
  • Customer Orders, 5%

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