Order caller vs order desk clerk

The differences between order callers and order desk clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order caller and an order desk clerk. Additionally, an order caller has an average salary of $34,800, which is higher than the $33,895 average annual salary of an order desk clerk.

The top three skills for an order caller include outbound calls, and . The most important skills for an order desk clerk are data entry, customer service, and order desk.

Order caller vs order desk clerk overview

	Order Caller	Order Desk Clerk
Yearly salary	$34,800	$33,895
Hourly rate	$16.73	$16.30
Growth rate	-	-
Number of jobs	16,689	105,941
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Bachelor's Degree, 36%
Average age	43	43
Years of experience	2	2

Order caller vs order desk clerk salary

Order callers and order desk clerks have different pay scales, as shown below.

	Order Caller	Order Desk Clerk
Average salary	$34,800	$33,895
Salary range	Between $24,000 And $49,000	Between $27,000 And $42,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between order caller and order desk clerk education

There are a few differences between an order caller and an order desk clerk in terms of educational background:

	Order Caller	Order Desk Clerk
Most common degree	High School Diploma, 38%	Bachelor's Degree, 36%
Most common major	Nursing	Business
Most common college	-	-

Order caller vs order desk clerk demographics

Here are the differences between order callers' and order desk clerks' demographics:

	Order Caller	Order Desk Clerk
Average age	43	43
Gender ratio	Male, 28.1% Female, 71.9%	Male, 31.8% Female, 68.2%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order caller and order desk clerk duties and responsibilities

Order caller example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order desk clerk example responsibilities.

Verify private insurance, Medicare, and Medicaid; including advantage plans.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order caller vs order desk clerk skills

Common order caller skills

Outbound Calls, 100%

Common order desk clerk skills

Data Entry, 18%
Customer Service, 16%
Order Desk, 16%
Customer Orders, 10%
Order Entry, 7%
Purchase Orders, 5%