Order caller vs order entry representative

The differences between order callers and order entry representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order caller and an order entry representative. Additionally, an order caller has an average salary of $34,800, which is higher than the $34,443 average annual salary of an order entry representative.

The top three skills for an order caller include outbound calls, and . The most important skills for an order entry representative are order entry, data entry, and customer service.

Order caller vs order entry representative overview

	Order Caller	Order Entry Representative
Yearly salary	$34,800	$34,443
Hourly rate	$16.73	$16.56
Growth rate	-	-
Number of jobs	16,689	123,220
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Bachelor's Degree, 37%
Average age	43	43
Years of experience	2	2

Order caller vs order entry representative salary

Order callers and order entry representatives have different pay scales, as shown below.

	Order Caller	Order Entry Representative
Average salary	$34,800	$34,443
Salary range	Between $24,000 And $49,000	Between $28,000 And $42,000
Highest paying City	-	Cambridge, MA
Highest paying state	-	Rhode Island
Best paying company	-	Simpson Manufacturing Co
Best paying industry	-	Construction

Differences between order caller and order entry representative education

There are a few differences between an order caller and an order entry representative in terms of educational background:

	Order Caller	Order Entry Representative
Most common degree	High School Diploma, 38%	Bachelor's Degree, 37%
Most common major	Nursing	Business
Most common college	-	-

Order caller vs order entry representative demographics

Here are the differences between order callers' and order entry representatives' demographics:

	Order Caller	Order Entry Representative
Average age	43	43
Gender ratio	Male, 28.1% Female, 71.9%	Male, 26.4% Female, 73.6%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order caller and order entry representative duties and responsibilities

Order caller example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order entry representative example responsibilities.

Manage Facebook and patient communication programs.
Create and maintain records of sales and assets in Microsoft GP, CRM, Salesforce and the SolidWorks VRC.
Key numeric and alphabetic characters into the AS400 system.
Contribute extensive UAT for new regional ERP launch and enhancements.
Handle high call volume during the transition of an ERP system.
Resolve outstanding issues with sales and finance to expedite cohesive bookings.

Order caller vs order entry representative skills

Common order caller skills

Outbound Calls, 100%

Common order entry representative skills

Order Entry, 15%
Data Entry, 14%
Customer Service, 12%
Order Processing, 8%
Customer Satisfaction, 7%
Inbound Calls, 6%

Order Caller vs. similar jobs

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Office and Administrative Industry
Order Caller
Order Caller vs Order Entry Representative

Updated January 8, 2025

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