Order caller vs order expediter

The differences between order callers and order expediters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order caller and an order expediter. Additionally, an order expediter has an average salary of $35,997, which is higher than the $34,800 average annual salary of an order caller.

The top three skills for an order caller include outbound calls, and . The most important skills for an order expediter are delivery dates, purchase orders, and expedite.

Order caller vs order expediter overview

	Order Caller	Order Expediter
Yearly salary	$34,800	$35,997
Hourly rate	$16.73	$17.31
Growth rate	-	-
Number of jobs	16,689	15,934
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Bachelor's Degree, 38%
Average age	43	43
Years of experience	2	2

Order caller vs order expediter salary

Order callers and order expediters have different pay scales, as shown below.

	Order Caller	Order Expediter
Average salary	$34,800	$35,997
Salary range	Between $24,000 And $49,000	Between $28,000 And $45,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between order caller and order expediter education

There are a few differences between an order caller and an order expediter in terms of educational background:

	Order Caller	Order Expediter
Most common degree	High School Diploma, 38%	Bachelor's Degree, 38%
Most common major	Nursing	Business
Most common college	-	-

Order caller vs order expediter demographics

Here are the differences between order callers' and order expediters' demographics:

	Order Caller	Order Expediter
Average age	43	43
Gender ratio	Male, 28.1% Female, 71.9%	Male, 44.1% Female, 55.9%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order caller and order expediter duties and responsibilities

Order caller example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order expediter example responsibilities.

Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
Develop custom forms and reports using XML publisher, discoverer reports.
Maintain IVR (interactive voice response) system's use as required by customer.
Respond to all inquiries via telephone, fax, written correspondence, e-mail and EDI.
Investigate and resolve issues with orders that show up in error in the automated fallout system.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.

Order caller vs order expediter skills

Common order caller skills

Outbound Calls, 100%

Common order expediter skills

Delivery Dates, 19%
Purchase Orders, 17%
Expedite, 12%
Place Orders, 9%
AS400, 9%
Open Orders, 6%