Order caller vs order processing clerk

The differences between order callers and order processing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order caller and an order processing clerk. Additionally, an order caller has an average salary of $34,800, which is higher than the $33,610 average annual salary of an order processing clerk.

The top three skills for an order caller include outbound calls, and . The most important skills for an order processing clerk are pallets, RF, and customer orders.

Order caller vs order processing clerk overview

	Order Caller	Order Processing Clerk
Yearly salary	$34,800	$33,610
Hourly rate	$16.73	$16.16
Growth rate	-	-
Number of jobs	16,689	88,423
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Bachelor's Degree, 31%
Average age	43	43
Years of experience	2	2

Order caller vs order processing clerk salary

Order callers and order processing clerks have different pay scales, as shown below.

	Order Caller	Order Processing Clerk
Average salary	$34,800	$33,610
Salary range	Between $24,000 And $49,000	Between $27,000 And $41,000
Highest paying City	-	Cambridge, MA
Highest paying state	-	Connecticut
Best paying company	-	Stanley Black & Decker
Best paying industry	-	Manufacturing

Differences between order caller and order processing clerk education

There are a few differences between an order caller and an order processing clerk in terms of educational background:

	Order Caller	Order Processing Clerk
Most common degree	High School Diploma, 38%	Bachelor's Degree, 31%
Most common major	Nursing	Business
Most common college	-	-

Order caller vs order processing clerk demographics

Here are the differences between order callers' and order processing clerks' demographics:

	Order Caller	Order Processing Clerk
Average age	43	43
Gender ratio	Male, 28.1% Female, 71.9%	Male, 28.9% Female, 71.1%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order caller and order processing clerk duties and responsibilities

Order caller example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order processing clerk example responsibilities.

Manage accounts payable (a/p) team, ensuring daily goals are met (500-1000 invoices/day).
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order caller vs order processing clerk skills

Common order caller skills

Outbound Calls, 100%

Common order processing clerk skills

Pallets, 43%
RF, 33%
Customer Orders, 6%
Order Entry, 4%
Purchase Orders, 3%
Data Entry, 3%

Order Caller vs. similar jobs

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Office and Administrative Industry
Order Caller
Order Caller vs Order Processing Clerk

Updated January 8, 2025

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