Order caller vs order processor

The differences between order callers and order processors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order caller and an order processor. Additionally, an order caller has an average salary of $34,800, which is higher than the $32,983 average annual salary of an order processor.

The top three skills for an order caller include outbound calls, and . The most important skills for an order processor are customer service, data entry, and rf scanner.

Order caller vs order processor overview

	Order Caller	Order Processor
Yearly salary	$34,800	$32,983
Hourly rate	$16.73	$15.86
Growth rate	-	-
Number of jobs	16,689	34,672
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	High School Diploma, 34%
Average age	43	43
Years of experience	2	2

Order caller vs order processor salary

Order callers and order processors have different pay scales, as shown below.

	Order Caller	Order Processor
Average salary	$34,800	$32,983
Salary range	Between $24,000 And $49,000	Between $26,000 And $40,000
Highest paying City	-	Fall River, MA
Highest paying state	-	Rhode Island
Best paying company	-	Lockheed Martin
Best paying industry	-	Technology

Differences between order caller and order processor education

There are a few differences between an order caller and an order processor in terms of educational background:

	Order Caller	Order Processor
Most common degree	High School Diploma, 38%	High School Diploma, 34%
Most common major	Nursing	Business
Most common college	-	-

Order caller vs order processor demographics

Here are the differences between order callers' and order processors' demographics:

	Order Caller	Order Processor
Average age	43	43
Gender ratio	Male, 28.1% Female, 71.9%	Male, 36.7% Female, 63.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order caller and order processor duties and responsibilities

Order caller example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order processor example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Use AS400 system to enter orders and make inventory adjustments.
Provide hands-on support at POS when require by customer volumes.
Maintain MSDS files and provide updates to customers as needed.
Assist with gathering information for internal and external SOX audits.
Sort and process orders for the consumer in accordance to FedEx rules and regulations

Order caller vs order processor skills

Common order caller skills

Outbound Calls, 100%

Common order processor skills

Customer Service, 27%
Data Entry, 19%
RF Scanner, 6%
Customer Orders, 6%
Purchase Orders, 5%
Order Entry, 4%