Order caller vs order specialist

The differences between order callers and order specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order caller and an order specialist. Additionally, an order specialist has an average salary of $35,107, which is higher than the $34,800 average annual salary of an order caller.

The top three skills for an order caller include outbound calls, and . The most important skills for an order specialist are order entry, purchase orders, and data entry.

Order caller vs order specialist overview

	Order Caller	Order Specialist
Yearly salary	$34,800	$35,107
Hourly rate	$16.73	$16.88
Growth rate	-	-
Number of jobs	16,689	193,329
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Bachelor's Degree, 44%
Average age	43	43
Years of experience	2	2

Order caller vs order specialist salary

Order callers and order specialists have different pay scales, as shown below.

	Order Caller	Order Specialist
Average salary	$34,800	$35,107
Salary range	Between $24,000 And $49,000	Between $26,000 And $46,000
Highest paying City	-	Cranston, RI
Highest paying state	-	New Hampshire
Best paying company	-	Chemonics
Best paying industry	-	Health Care

Differences between order caller and order specialist education

There are a few differences between an order caller and an order specialist in terms of educational background:

	Order Caller	Order Specialist
Most common degree	High School Diploma, 38%	Bachelor's Degree, 44%
Most common major	Nursing	Business
Most common college	-	-

Order caller vs order specialist demographics

Here are the differences between order callers' and order specialists' demographics:

	Order Caller	Order Specialist
Average age	43	43
Gender ratio	Male, 28.1% Female, 71.9%	Male, 34.8% Female, 65.2%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order caller and order specialist duties and responsibilities

Order caller example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order specialist example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Provide information to prospective clients regarding ADP's products and services.
Work with clients, sales staff and service department to ensure a smooth transition to ADP services.
Collaborate with cross-functional teams, including logistics, direct imports, global sourcing, and transportation to provide accurate product distribution.
Coordinate with provisioning for lease facilities and number portability.
Provide provisioning support/work order management and guidance to clients VOIP customers.

Order caller vs order specialist skills

Common order caller skills

Outbound Calls, 100%

Common order specialist skills

Order Entry, 15%
Purchase Orders, 11%
Data Entry, 10%
Logistics, 8%
Customer Orders, 7%
Troubleshoot, 3%