Order caller vs order taker

The differences between order callers and order takers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order caller and an order taker. Additionally, an order caller has an average salary of $34,800, which is higher than the $30,383 average annual salary of an order taker.

The top three skills for an order caller include outbound calls, and . The most important skills for an order taker are wine, cleanliness, and guest satisfaction.

Order caller vs order taker overview

	Order Caller	Order Taker
Yearly salary	$34,800	$30,383
Hourly rate	$16.73	$14.61
Growth rate	-	-
Number of jobs	16,689	77,938
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	High School Diploma, 41%
Average age	43	43
Years of experience	2	2

Order caller vs order taker salary

Order callers and order takers have different pay scales, as shown below.

	Order Caller	Order Taker
Average salary	$34,800	$30,383
Salary range	Between $24,000 And $49,000	Between $23,000 And $39,000
Highest paying City	-	Las Vegas, NV
Highest paying state	-	Vermont
Best paying company	-	Raytheon Technologies
Best paying industry	-	Telecommunication

Differences between order caller and order taker education

There are a few differences between an order caller and an order taker in terms of educational background:

	Order Caller	Order Taker
Most common degree	High School Diploma, 38%	High School Diploma, 41%
Most common major	Nursing	Business
Most common college	-	-

Order caller vs order taker demographics

Here are the differences between order callers' and order takers' demographics:

	Order Caller	Order Taker
Average age	43	43
Gender ratio	Male, 28.1% Female, 71.9%	Male, 26.7% Female, 73.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order caller and order taker duties and responsibilities

Order caller example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order taker example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Assist customers with food selections, using micros.
Assist concierge with guest amenities and VIP events.
Cash out checks through micros, take and complete to go orders.
Deliver all amenities direct to room when ready for VIP guest check-ins.
Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.

Order caller vs order taker skills

Common order caller skills

Outbound Calls, 100%

Common order taker skills

Wine, 9%
Cleanliness, 9%
Guest Satisfaction, 6%
POS, 6%
Basic Math, 6%
Room Service Orders, 6%