Order caller vs service order clerk

The differences between order callers and service order clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an order caller and a service order clerk. Additionally, an order caller has an average salary of $34,800, which is higher than the $32,890 average annual salary of a service order clerk.

The top three skills for an order caller include outbound calls, and . The most important skills for a service order clerk are data entry, purchase orders, and order entry.

Order caller vs service order clerk overview

	Order Caller	Service Order Clerk
Yearly salary	$34,800	$32,890
Hourly rate	$16.73	$15.81
Growth rate	-	-
Number of jobs	16,689	84,974
Job satisfaction	-	-
Most common degree	High School Diploma, 38%	Associate Degree, 31%
Average age	43	43
Years of experience	2	2

Order caller vs service order clerk salary

Order callers and service order clerks have different pay scales, as shown below.

	Order Caller	Service Order Clerk
Average salary	$34,800	$32,890
Salary range	Between $24,000 And $49,000	Between $25,000 And $42,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between order caller and service order clerk education

There are a few differences between an order caller and a service order clerk in terms of educational background:

	Order Caller	Service Order Clerk
Most common degree	High School Diploma, 38%	Associate Degree, 31%
Most common major	Nursing	Business
Most common college	-	-

Order caller vs service order clerk demographics

Here are the differences between order callers' and service order clerks' demographics:

	Order Caller	Service Order Clerk
Average age	43	43
Gender ratio	Male, 28.1% Female, 71.9%	Male, 12.2% Female, 87.8%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between order caller and service order clerk duties and responsibilities

Order caller example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Service order clerk example responsibilities.

Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Order caller vs service order clerk skills

Common order caller skills

Outbound Calls, 100%

Common service order clerk skills

Data Entry, 68%
Purchase Orders, 7%
Order Entry, 5%
Computer System, 3%
Customer Orders, 3%
Outbound Calls, 2%