TurboTax Online Customer Support Agent
Work from home job in Reading, PA
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
English Writing and Content Reviewing Expertise Sought for AI Training
Work from home job in Reading, PA
Earn up to $16 USD/hourly and work remotely and flexibly.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What You'll Do
Adopt a “user mindset” to produce natural data to meet the realistic needs you have or would use AI for.
Evaluate AI outputs by reviewing and ranking responses from large language models.
Contribute across projects depending on your specific skillset and experience.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Work from Home - Need Extra Cash??
Work from home job in Reading, PA
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Remote Focus Group Participant
Work from home job in Blandon, PA
Focus Group We are a gambling technology company looking for individuals to join our focus group on an ongoing, part-time basis. You will earn $800 to $1,200 for about 20 hours of participation, with opportunities for continued work. that lets you work from home and fit the schedule around your existing
commitments. It's a simple way to earn extra income while contributing to real projects.
As part of the focus group, participants will test online gaming experiences and share feedback.
Work hours are flexible, and assignments must be completed by their deadlines.
Benefits
● $800 to $1,200 for around 20 hours of work
● Fast payment after completion
● Flexible schedule and remote setup
● Engaging work environment
Requirements
● Reliable internet connection and access to a computer
● Good communication skills
● Able to manage your own time and meet deadlines
● Comfortable with the casino and gaming industry
● Able to pass a background check
Apply and Start Today
The application takes about three minutes to complete. You'll take a short game-style test to
show you can follow instructions and think clearly.
If you complete the process successfully, you'll be accepted instantly and can start focus group
work right away.
Apply now and join many other focus group participants who have rated this gig 5 stars on
Glassdoor and Trustpilot.
Please note: We can only accept applicants who currently live in Pennsylvania or Michigan.
Applications from other states will not be considered.
Home-based Pediatric LPN - All Shifts Available (HAZLETON)
Work from home job in Hazleton, PA
About the Role
The experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.
Now Hiring! All shifts available we're actively staffing school cases in the Hazelton School District. Join our team and make a difference today!
At Care Options for Kids, we provide 1:1 care in the home, and we do things a little differently. There's no revolving door of patients or hospital setting chaos blinking call lights, scurrying doctors, and wards bursting at the seams.
Instead, you work with self-sufficient autonomy, empowered to make a real difference in your clients' lives. We value your clinical knowledge and respect the deep one-on-one bond you establish with the families you care for. Of course, if you need anything, your Director of Nursing is only a phone call away we offer 24-hour, 365-day support and on-demand clinical resources.
Benefits for Licensed Practical Nurses (LPNs)
Paid Time Off (PTO) and flexible schedule
Medical, Dental and Vision Coverage
401k
Weekly pay and direct deposit
24/7 On Call for support
Career advancement
Nurse Referral bonus
Training opportunities
Respiratory therapists on staff to provide training and mentorship
Responsibilities of Licensed Practical Nurses (LPNs)
Providing one-to-one nursing care in a home environment
Taking direction from clinical team and being overseen by a registered nurse
Following the plan of care
Following all clinical and office policies
Requirements for Licensed Practical Nurses (LPNs)
Valid Pennsylvania LPN License or Multistate License
TB Skin Test (PPD) or TB Blood Test (QF)
Valid BLS CPR card (obtained in person not online)
Valid driver's license
G-tube, trach, vent experience or willing to train
About Care Options for Kids
Care Options for Kids is the leading provider of pediatric nursing services. Our mission is to provide high-quality pediatric services that help children and families live their best lives. Achieving that mission can only be accomplished with talented and caring nurses like you.
With locations in Colorado, Texas, Arizona, Nevada, Florida, Oregon, Washington, California, Wyoming, New Jersey, Delaware, and Pennsylvania, the Care Options for Kids Community offers a wide range of pediatric health services, including pediatric nursing and therapies, ABA therapy, nursing, Family Caregiver Services, and school-based services.
We value the health and well-being of our nurses and understand the vital role you play in caring for our clients. PPE is provided in each home including masks, gloves, and hand sanitizer. We follow CDC guidelines to ensure you, your client, and your family stays healthy.
*Bonus for eligible cases only. The eligible employee will receive $500 after 500 billable hours worked. Eligible employees must complete the pre-onboarding process within 10 days of submission of the initial application. Valid for first-time employees only and on completion of all required documents. Parents and/or Guardians of a current or potential Care Options for Kids client are not eligible to receive a bonus. Not to be combined with any other Care Options for Kids offers. xevrcyc Talk with your dedicated recruiter for more information.
#RDNUSCPA
Salary:
$62400.00 - $72800.00 / year
Lead Network Engineer/Architect (CCIE- Remote- 20-25% travel)
Work from home job in Reading, PA
Lead Network Engineer/Architect (Remote with 20-25% Travel)
Optomi in partnership with a major client is seeking an experienced Lead Network Architect to join their team. This will be a highly visible, consulting role but will also help with implementations and large-scale projects. This candidate will work remotely but travel to client sites as needed, mostly in the Northeast but potentially internationally as well. Some of the primary technologies will be Cisco, Meraki, SD-WAN, Arista, and Palo Alto. A CCIE level certification is highly preferred.
Responsibilities:
Support Fortune 500 enterprise clients across financial services, manufacturing, and global commercial industries
Lead the design and implementation of enterprise routing, switching, and data center network architectures with a primary focus on Cisco and Arista technologies.
Develop scalable campus architectures (Catalyst 9K, VSS/StackWise Virtual, SDA not required but beneficial).
Execute end-to-end project delivery including configuration, integration, cutovers, migrations, and post-deployment optimization.
Perform advanced troubleshooting across multi-vendor network stacks (Cisco, Arista, Palo Alto, Meraki).
Apply today if your background includes:
Ability to travel 20-25% of the time
Extensive network engineering and architecture experience across large scale enterprise environments
Experience with Cisco, Meraki, Arista, Palo Alto, and SD-WAN technology
Experience leading network delivery, topology, cutover and project implementations
Strong business acumen and client facing experience working directly with the customer
Senior Account Manager (Fully Remote Opportunity)
Work from home job in Reading, PA
Title: Senior Account Manager - Commercial Lines Fully Remote (EST and CST only) | Supporting: Columbia, SC | Book Focus: General, Contractors Required: active P&C license / minimum 5+ years experience as a Commercial Lines Account Manager
Strongly Preferred: CISR, CIC, CRIS and/or CPCU designations / 7-10+ years experience as a Commercial Lines Account Manager
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. Serve as a subject matter expert for the account management team.
Key Responsibilities:
Technical Competence: Maintain a high degree of technical competence and industry expertise.
Team Leadership: Direct daily activities and workflow of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
5+ years of account management experience, or 7+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active property & casualty licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $75,000.00 to $100,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyStudent Support Coordinator - Remote Position
Work from home job in Pottsville, PA
EMPIRE BEAUTY SCHOOL "To create opportunities for people to improve their lives." About Us: Since 1934, Empire Beauty School has been educating future beauty professionals in the art of cosmetology. From its Home Office in Pottsville, Pennsylvania, Empire Beauty School continues providing high-quality education and training to future beauty professionals for rewarding careers in the beauty industry. The goal of every Empire Beauty School employee is to support students through every phase of their education, graduation, and career placement. Providing opportunities for others and maintaining excellence in education is the cornerstone of the company and has been from the beginning.
About the Position:
Empire Beauty School is seeking multiple Full-Time Remote Student Support Coordinators as we expand our Customer Contact Department. Our Student Support Coordinators are the first step in our admissions process by solving problems, supporting our customers with confidence, and making every interaction count. In this role, you will be responsible for setting up appointments for prospective students to visit one of our schools. We're looking for assertive, solution-driven agents who thrive in fast-paced environments and know how to take control of a conversation with empathy and clarity. This position requires customer focus and an ability to overcome objections. Join us today and be part of a team dedicated to creating opportunities for people to improve their lives!
This is a full-time remote position, which requires the ability to work a semi-permanent schedule that includes days, nights, weekends, and holidays. The hourly pay rate is $18.00.
Candidates for this position must reside within one of the following states: NY, NC, MD, VA, MA, ME, RI, NJ, PA, IL, OH, IN, KY, TN, GA, FL, AZ, CO, MN, WI, or MI.
Requirements:
* Exceptional customer service, active listening, and good verbal and written communication skills.
* Ability to stay composed and take charge of difficult conversations
* Use your judgment and resources to resolve issues quickly.
* Ability to ask probing questions, respond effectively and accurately to overcome objections, and ensure prospective students feel supported.
* Outgoing, self-motivating personality.
* Proactive mindset, you don't wait to be told what to do.
* Ability to communicate and support many different personality types while bringing your own voice and confidence.
* Experience in customer service or contact centers (preferred, not required)
* Computer Knowledge.
* The ability to work a varying schedule including evenings, weekends, and holidays.
* A laptop or desktop with Win 10 or higher (cannot be a MAC or Chromebook).
* A minimum internet download speed of 20 Mbps.
Benefits include:
* 401K, medical, dental, vision, and more
* Generous paid time off
* Paid Holidays
Date Posted: 12/18/2025
Business Development Assistant
Work from home job in Wayne, PA
Job Description
Why join McNees?
Joining McNees Wallace & Nurick LLC means becoming part of a team that values your voice, your growth, and your impact on clients, colleagues, and the communities we serve. Since 1935, McNees has been a trusted, client-focused law firm delivering practical, results-driven legal solutions with integrity and a client-first philosophy. We are a full-service firm with more than 300 professionals, including 150 attorneys, committed to excellence across a wide range of practice areas and industries.
At McNees, we are guided by our core values of authentic relationships, excellence, growth, and balance to foster collaboration and innovation. We support your success through mentorship, leadership development, and continuous learning opportunities. Our commitment to community runs deep, with a strong tradition of stewardship through pro bono work, charitable initiatives, and civic engagement.
The Business Development Assistant supports the execution of strategic business development initiatives essential for driving growth and profitability across the firm. This position reports to the Director of Business Development and assists with the pursuit of new business opportunities. The Business Development Assistant plays a vital supportive role, often requiring close collaboration with attorneys, practice leaders, and other key internal stakeholders to ensure business development strategies are successfully implemented and managed. The Business Development Assistant may work Remotely (in PA) or hybrid from one of McNees' PA office locations.
What You'll Do
Support the development, maintenance, and monitoring of a project management system for business development tasks and triage incoming requests.
Schedule business development meetings and coaching sessions.
Document and distribute meeting notes and next steps following coaching and planning sessions.
Project manage proposals and RFP responses, including coordinating deliverables, adhering to deadlines, following up on, and tracking outcomes.
Draft, proof, and coordinate proposal materials (templates, bios, standard language).
Support pitch preparation, including scheduling kick-off meetings, circulating notes, and assisting with PowerPoint drafts.
Generate and distribute quarterly referral and budget reports for Practice Group Chairs.
Collaborate with attorneys to create strategic invitation lists for events.
Maintain and update business development content on the firm's intranet.
Assist with practice group and individual attorney business planning.
Provide administrative support for the client feedback program.
Help coordinate and prepare for business development training programs.
What You Bring
Bachelor's degree, with coursework in Business Administration, marketing, communications, or related field, is a plus (or High School Diploma/GED combined with equivalent experience).
1-3 years of experience in customer service, project coordination, or an administrative support role is preferred, but not required.
Strong project management, organizational, and analytical skills.
Flexibility and adaptability with the capacity to shift focus between various projects, priorities, and deadlines.
Proactive and resourceful mindset to anticipate needs, ask questions, and take initiative on tasks.
Meticulous attention to detail, specifically for ensuring the accuracy and consistency of all work product.
Ability to develop strong and effective working relationships with team members.
Strong sense of confidentiality and discretion with the ability to handle sensitive client, financial, and competitive information.
Client-service oriented with enthusiasm for delivering efficient and responsive support.
Tech-savvy and knowledgeable of Microsoft Office applications (Teams, Outlook, Word, Excel, PowerPoint). Knowledge of or willingness to learn project management and CRM software.
Hours, Location, and Travel
Remote (PA) or hybrid from one of the firm's PA office locations.
8:30 a.m. - 5:00 p.m. Some project-based overtime may be required, with pre-approval for additional paid hours.
Travel to participate in quarterly in-person BDM team meetings in Harrisburg. There may be additional opportunities to travel, but travel beyond quarterly team meetings is not required for this role.
McNees offers a great work environment, professional development, challenging careers, and competitive compensation. McNees is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
IT Customer Success Advisor
Work from home job in Reading, PA
West Lawn, PA
Do you thrive on turning complex IT challenges into clear business solutions while helping leaders see technology as a true strategic advantage?
Why You'll Love Working with Us
Meaningful Impact: Partner directly with business owners and decision-makers to shape how technology supports their success and drives business growth.
Growth Opportunity: Step into a high-visibility advisory role with room to grow as our company and client base expand.
Collaborative Team: Work alongside experienced engineers and account managers who genuinely support one another.
Balanced Flexibility: Enjoy a mix of client meetings, strategy sessions, and partial work-from-home flexibility after training.
Rewarding Culture: Weekly team lunches, quarterly profit sharing, and a workplace that values both fun and professionalism.
About Us
Founded in 2008, Eberly Systems is a Pennsylvania-based Managed Service Provider (MSP) that designs and manages IT systems for small and mid-sized businesses. Our mission is to strengthen small businesses by securing their systems, supporting their teams, and simplifying their technology. Guided by integrity, teamwork, and continuous improvement, we cultivate a flexible, people-first culture where service and excellence are inextricably linked.
What You'll Do as an IT Customer Success Advisor:
Lead client-facing meetings, including onboarding, quarterly reviews, and strategy sessions.
Manage a portfolio of business clients as their main point of contact and technology advocate.
Collaborate with internal technical teams to ensure service delivery meets client expectations.
Monitor client satisfaction and proactively address issues or opportunities for improvement.
Identify ways to enhance technology alignment, plan upgrades, and improve system performance.
Document client environments, communications, and account details with precision.
Support renewals, licensing, and vendor coordination as part of ongoing account management.
Travel within a 1.5-hour radius around Berks County to meet clients, conduct reviews, and strengthen partnerships.
Our Ideal IT Customer Success Advisor:
Experienced & Educated: Brings 10+ years in a client-facing role, ideally within IT services or a Managed Service Provider, and holds a bachelor's degree in Computer Science or Information Systems (preferred).
Industry Knowledge: Previous experience working at an MSP or IT service provider preferred, with an understanding of business reports, technology solutions commonly utilized in business, or technical sales processes.
Relationship-Driven: Excels at building trust and maintaining long-term partnerships.
Strategic Thinker: Understands how technology decisions impact business outcomes.
Excellent Communicator: Translates technical information into clear, business-friendly language.
Tech-Savvy: Demonstrates hands-on experience with MSP tools (PSA, CRM, documentation platforms) and Microsoft 365, including licensing structures and cloud migrations.
What We Offer Our IT Customer Success Advisor:
$90,000-$110,000/year base plus commission, DOE
Full-time schedule, averaging 40-45 hours per week
Partial work-from-home option after training period - minimum 2 days per week in the office
Quarterly profit-sharing
Retirement Plan with a 3% company match
Paid vacation & holidays
Mileage reimbursement or access to a company car
Cell phone stipend
A paid workday to volunteer at a pre-approved non-profit each quarter
A team that enjoys working together - weekly team meals, company parties & outings, a latte machine in the office, and more
A company where integrity, flexibility, and genuine care drive both culture and client success.
To Apply:
If you're ready to bring your strategic insight, professionalism, and heart for service to a team that values integrity, flexibility, and genuine care, we'd love to hear from you. Apply today to take the next step in your career with Eberly Systems.
By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts) that may be automated to the mobile number you provided at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.
Field Service Technician HW - Long Island, NY
Work from home job in Cass, PA
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment.
At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we work passionately to develop and deliver easy-to-use, efficient oncology solutions.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.
If you want to be part of this important mission, we want to hear from you.
The Field Service Technician (FST) is primarily engaged in completing preventive maintenance tasks on Varian Medical Systems (VMS) linear accelerator and imaging systems, ensuring that our customers' equipment operates efficiently. The Hardware FST is responsible for performing preventative maintenance on all designated VMS equipment according to instructions and company guidelines. Each FST operates in a designated field service region and represents VMS.
Job Role:
Proactively perform specific periodic and preventative maintenance activities on Linear Accelerators and associated medical equipment outside of normal business hours per documented procedures.
Manage time and maintain a daily/weekly schedule to effectively perform preventative maintenance on systems throughout the service region.
Understand and recognize the need to escalate incidents when necessary and/or request additional assistance from more tenured representatives or leadership.
Maintain administrative duties, which includes timely completion and submission of field service work orders and expense reports along with management of consignment (parts) and other required documentation according to VMS procedures.
Communicate required follow up actions to primary assigned representative.
Minimum Required Skills and Knowledge:
Excellent time management and professional communication skills both internal to Varian and externally to customers.
Ability to develop and maintain strong customer relationships through utilization of strong written, verbal, and interpersonal communication skills.
Frequent use and application of technical documentation (both electronic and paper documents), standards, principles, concepts, and techniques in the field.
Basic knowledge of electronic, electro-mechanical, pneumatic, hydraulic, and plumbing systems. Familiar with basic operation of handheld test equipment used for verification/checkout of electronic equipment to include Digital Multimeter (DVM/DMM), and Digital Oscilloscope.
Basic technical experience with micro-computers/PC based systems.
Basic technical knowledge and experience with simple hand tools.
Maintain Vendor Credentialing status and compliance with both company and customer defined requirements necessary to gain customer site access, unless prohibited by law. These requirements vary by client and may include but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks, Drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus, COVID-19), Annual TB testing, and other assigned training.
Minimum: HS Degree or Equivalent Preferred: Vocational training or military experience with electronics.
Other Desired Skills and Knowledge:
Be able to understand and utilize the escalation process to Field Service Representative, Management, Service Delivery and Support, Product Support Engineering, Applications Required Certifications and Training: Has completed all required VMS training classes for HW Preventive Maintenance.
Experience Level with Business Tools: Familiar with business tools such as E-mail, Microsoft Word, Excel, and PowerPoint. Experience with HCM (e.g., Workday) or equivalent ERP product and productivity software desired.
Strong ability to manage customer expectations while building and maintaining positive relationships.
Note: Candidate must live within close proximity or be willing to relocate to Long Island, NY. This is a field based "remote" position that requires onsite work at several
local
customer locations.
Please Note: Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
The base pay range for this position is:
$62,760 - $86,295
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.
Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law: Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form here. If you're unable to complete the form, you can reach out to our HR People Connect People Contact Center for support at *****************************************************. Please note HR People Connect People Contact Center will not have visibility of your application or interview status.
California Privacy Notice: California residents have the right to receive additional notices about their personal information. To learn more, click here.
Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”
Data Privacy: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.
Beware of Job Scams: Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.
To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.
Auto-ApplyInside Sales Representative
Work from home job in Reading, PA
Job Title: Inside Sales Representative Company Location: Reading, PA: Servicing Southeastern and Central PA
Worksite: Remote work potential after 1 year onsite Employment Type: Full-Time Department: Sales
About Us: At Yeager Supply, Inc., we are passionate about delivering exceptional service to our customers. We pride ourselves on our customer-centric approach and are looking for a motivated and results-driven Inside Sales Representative to join our team. If you're a go-getter with a passion for helping customers succeed, we'd love to hear from you!
Job Overview: We are seeking an enthusiastic and dedicated Inside Sales Representative to join our team. In this role, you will be the first point of contact for our customers, managing incoming calls, responding to emails, and processing orders efficiently through our computer system. You will be responsible for addressing customer inquiries promptly and effectively, ensuring a high level of satisfaction at every interaction.
Given the dynamic nature of the role, with fluctuating call volumes, it's essential to maximize phone time while maintaining a focus on delivering excellent service. The ideal candidate will thrive in a fast-paced environment, demonstrating strong multitasking skills, adaptability, and resilience in meeting customer needs. If you enjoy working in a high-energy setting and are committed to providing outstanding customer service, we'd love to hear from you!
Key Responsibilities:
Manage incoming calls and respond to emails, providing timely and accurate information.
Process customer orders through our computer system with a high degree of accuracy.
Address customer inquiries in a courteous, professional, and efficient manner, ensuring excellent service and customer satisfaction.
Efficiently manage high call volumes, ensuring minimal wait times while maintaining a positive customer experience.
Adapt to varying call types and customer needs in a fast-paced environment.
Collaborate with other departments to resolve issues and ensure smooth order processing.
Maintain accurate records of customer interactions and transactions.
Minimum Qualifications:
High School diploma or equivalent; associate degree or higher preferred.
1 year of sales experience or 2 years of customer service experience.
Proficient in computer applications, including spreadsheet and email software.
Strong keyboarding skills and expertise in Microsoft Outlook.
Ability to analyze and interpret data effectively.
Excellent interpersonal, verbal, and written communication skills.
Professional phone etiquette and high attention to detail.
Strong organizational skills and ability to work independently with minimal supervision.
Comfortable collaborating within a team.
Preferred Qualifications:
Associate degree or higher.
Experience in PVF or related field.
5 years of customer service experience.
Why Join Us:
Competitive salary.
Comprehensive benefits package including health, dental, vision and disability insurance.
Paid time off and holidays.
Ongoing professional development and training opportunities.
Collaborative and supportive team culture.
Opportunities for career advancement and growth.
If you're ready to take on this challenging and rewarding role, apply now! We look forward to having you join our team.
This is a full-time, non-exempt position with the option for remote work. A minimum of one year of onsite work is required, with the possibility of extension based on performance. Please refer to the full job description for additional information regarding this position.
Yeager Supply provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Athletics Event Student Staff
Work from home job in Reading, PA
There are various positions for event staff workers. The job will be working at home athletic events. Positions include: ball person, line judge, ticket taker, program seller, scorebook keeper, clock operator, video worker, timer or stat keeper.
Essential Job Functions:
* Serve as a game worker to help coaches, officials and players complete the competition.
* Event staff assist in entry to games for fans (collect tickets from fans, sell game programs).
* Event staff workers duties also help keep the flow of the game going (retrieving balls out of bounds, running scoreboard, operating camera, keep time for penalties)
Qualifications/Prerequisites:
* SKILLS
* Certain positions require clocker operator knowledge, or stat keeping knowledge (can be trained).
* Certain jobs require verbal communication to officials, coaches and players.
* EMPLOYMENT EXPERIENCE
N/A
* EDUCATION
* Must be an Albright College student.
* LICENSES
N/A
AI Annotation Specialist
Work from home job in Reading, PA
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
Structural Project Engineer
Work from home job in Pottsville, PA
Simply Put, A Great Place to Work
Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country - creating spaces and providing connections in ways that make a difference.
We pride ourselves on being nimble enough to remain responsive to client needs yet large enough to offer exceptional bench strength. As a member of our team, you'll have an opportunity to draw from those resources when you need them and, likewise, contribute your expertise when you have something to share.
At Benesch, we are looking for candidates with varied backgrounds and worldviews. We are committed to offering an inclusive work environment where everyone feels valued and respected. Statistics show that women and underrepresented groups are less likely to apply for a position if they don't meet 100% of the qualifications. If this statement resonates with you, don't be so hard on yourself-apply for the job!
Structural Project Engineer
Our Pottsville office is looking to hire a Structural Project Engineer. The ideal candidate will be a licensed PE in Pennsylvania, have a minimum of 6 years of experience and will work within a team of professionals designing, load rating and inspecting bridge structures preferably with PennDOT and PTC. We are looking for someone who is highly and internally motivated, wants to work on complex and engaging projects, and desires increasing levels of responsibility. The successful candidate must be enthusiastic, a team player and looking to advance their career.
Location
This position will have a hybrid work schedule and, when in the office, will work from any of our Pennsylvania offices.
The Impact You Will Have
Serve as lead engineer on a variety of bridge replacement and rehabilitation projects
Mentor junior staff and assist with the growth and development of the structural staff in the Pottsville office
Prepare and review structural and geometrical calculations for bridge design projects
Assume responsibility for assigned design calculation files and plans assuring adequate independent QC reviews on that work
Manage the process of compiling and coordinating plans, specifications, cost estimates and pay items in accordance with PennDOT/PTC standards
Prepare and review bridge load rating reports to PennDOT/PTC design standards
Plan and perform bridge inspections to PennDOT/PTC design standards
Prepare and review bridge inspection reports to PennDOT/PTC design standards
Coordinate the above tasks with the Project Manager
Lead structural designers and inspectors on bridge design, load rating and inspection projects
What We Are Looking For
B.S. Degree in Civil Engineering or related discipline required
PE License in Pennsylvania or ability to obtain through reciprocity
Certified Bridge Safety Inspector (CBSI) - not required, but preferred
Minimum of 6 years of bridge design, load rating and inspection experience
Experience working with PennDOT, PA Turnpike, PTC and/or municipalities
Excellent communication and client relation skills
Progressive experience with developing contract and utilizing MicroStation Connects, Open Roads and Open Bridge Design software
#LI-LM1
#L
Explore the Benefits of Working at Benesch!
At Benesch, we prioritize the health and wellness of our employees, understanding that their well-being is crucial for both personal and professional success. We offer a range of benefits for eligible employees, including insurance, retirement plans, and wellness programs. Our Total Rewards package is designed to support a healthy lifestyle and can be customized to meet the needs of our employees and their families. Click here to learn more about some of the benefits of working at Benesch!
Professional Development
Opportunities for management and leadership development at all levels, including executive coaching and leadership development for Team Leaders, Group Managers, Division Managers, and Executive Leaders
Tuition reimbursement for job-related courses
Ongoing professional development through resources like Red Vector, LinkedIn Learning, technical team meetings, knowledge-sharing training sessions
Personalized training and career development plans with your manager
Funding for training, committee work, professional organization memberships, and licenses/certifications
Support for active participation in professional organizations to foster leadership and community engagement
Retirement Benefits
Access to valuable retirement planning tools, education, and individual meetings with plan advisors at no charge
Potential for Benesch to contribute up to 9% of your gross compensation to your retirement plan (5% profit-sharing contribution to your 401(k) plan, regardless of your own contributions & 80% match on your contributions, up to a maximum company contribution of 4%)
Work/Life Balance
Flexible work schedules and hours, including work-from-home options (dependent on the role)
Generous Paid Time Benefits (PTB) that increase with your career
Immediate use of annual PTB; no accrual needed with the ability to bundle time-off plans for extended vacations or life events
Ten days of paid parental leave for birth, adoption, or foster placement
Employee Engagement
At Benesch, we encourage our team members to extend their impact beyond their core responsibilities. Join our employee resource groups and committees to enhance your work-life balance and contribute to our community-focused initiatives. We support a variety of programs including community service, student scholarships, and matching gift opportunities, reflecting our commitment to a vibrant and diverse workplace.
If you are based in California, we encourage you to read this important information for California residents linked here.
Benesch is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants in all protected groups, including veterans and individuals with disabilities, or other status protected by federal, state, and local laws.
Know your Rights: Workplace Discrimination is Illegal
We will be accepting applications on an ongoing basis until a candidate is found.
Benesch is committed to working with and providing reasonable accommodation to applicants with a physical disability or other impairment.
If you are limited in your ability or are unable to access Benesch's Careers website due to a physical disability or other impairment, you may request a reasonable accommodation by emailing *****************************. This option is only available to those in need of an accommodation due to a disability or other impairment. Please do not use this as an alternative method for general inquiries or status on applications, as you will not receive a response. Reasonable requests will be responded to as soon as possible on a case-by-case basis.
Recruiters or staffing agencies: Benesch is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a Benesch employee without a recent, current, and fully executed agreement on file. Please direct all communications to the HR team at *****************************
Auto-ApplyField Reimbursement Director
Work from home job in Wayne, PA
At Novocure, we are pioneering Tumor Treating Fields (TTFields), a noninvasive cancer therapy designed to disrupt tumor cell division and extend survival in some of the most aggressive forms of cancer. Every role here contributes to improving the lives of people living with cancer.
Currently we are seeking a Field Reimbursement Director, Market Access in a high-impact, field-based role responsible for U.S. provider reimbursement and market access initiatives enable patient access to Novocure products. This role involves developing and executing strategies related to coverage, coding, and payment, securing broad formulary inclusion, and driving technology adoption across payers, providers, and channel partners for providers. The position plays a critical role in shaping a favorable provider reimbursement landscape while providing strategic guidance and collaboration with field teams. Success requires a proven track record in payer account management, reimbursement expertise, a proactive mindset, exceptional communication skills, launch experience, and the ability to thrive in a fast-paced, cross-functional environment.
This is a full-time, exempt position, remote but linked to the Chesterbrook, Pennsylvania office.
In this role, you will:
* Serve as a subject matter expert on U.S. payer, policy, and provider economics, including Medicare DME, state Medicaid, commercial payers, and coding/coverage/payment pathways. Leverage expertise to solve complex reimbursement challenges and improve patient access.
* Compliantly communicate reimbursement education, support, and resources effectively to customers, including healthcare administrators, physicians, and billing/coding staff on an as-needed basis to support field teams
* Develop coding and billing guides, customer education materials, and other reimbursement resources to enhance patient access and streamline service delivery.
* Build and maintain strong relationships with public and commercial payers, reimbursement/policy key opinion leaders (KOLs), and professional societies to support favorable reimbursement outcomes.
* Collaborate cross-functionally with Sales, Strategic Accounts, Marketing, Revenue Operations, Medical Education, Legal, Government Affairs, and Compliance to drive reimbursement-focused engagement and strategic alignment.
* Monitor and interpret evolving market dynamics, CMS policies, product usage, and commercial payer trends; translate insights into proactive strategies and clear field guidance.
* Maintain comprehensive knowledge of local, regional, and national coverage issues through payer research, stakeholder engagement, and participation in public forums.
* Coordinate and support presentations by KOLs to decision-makers such as CMS, medical directors, P&T committees, and HTA bodies to influence coverage, coding, and payment decisions.
* Conduct in-depth analysis of reimbursement policies impacting Novocure and competitor products.
* Promote a culture of compliance by ensuring all activities aligned with company policies, regulatory standards, and industry's best practices.
* This is a full-time, exempt, remote position requiring field travel to engage with providers, payers, customers, and attend industry conferences.
* Thrive in a dynamic, fast-paced environment and adapt to evolving organizational priorities and responsibilities.
* Contribute to initiatives that advance business logistical operational effectiveness and enhance the overall PEx experience.
What we're looking for:
* Bachelor's degree in Business, Economics, Basic Sciences, or a related field; equivalent experience accepted. Graduate-level coursework or degree in health policy, health economics, or a related field, or coding certification is preferred.
* 12+ years of U.S. market access experience within medtech, biotech, or pharma industries, with a strong preference for expertise in provider medical device reimbursement, coverage, coding, and payment.
* Deep understanding of the U.S. reimbursement landscape to guide customers through coverage pathways and facilitate access to Novocure technologies.
* Proficient in CPT, ICD-10, and HCPCS coding systems relevant to medical devices across diverse healthcare settings.
* Strong grasp of private and government payer methodologies, coverage development processes, and healthcare benefit structures (e.g., deductibles, out-of-pocket costs, exclusions).
* Exceptional communication and presentation skills, both in-person and virtual, with the ability to engage customers and collaborate effectively with cross-functional teams.
* Strong writing abilities, with a focus on integrating clinical arguments effectively into persuasive documents.
* High attention to detail with demonstrated ability to conduct in-depth analysis and resolve complex reimbursement issues.
* Strategic and analytical mindset with the ability to translate insights into actionable solutions.
* Radiation oncology experience is a plus.
* Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
* Ability to travel up to 60% of the time.
Why Join Us
At Novocure, you will lead a mission driven operations organization that directly supports patient access to innovative therapies. This is an opportunity to shape the future of North American operations while developing people, improving processes, and ensuring every patient receives their therapy on time.
Equal Opportunity Statement
Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email **********************************.
Nearest Secondary Market: Portsmouth
Nearest Major Market: Philadelphia
Peer Navigator
Work from home job in Pottsville, PA
Job DescriptionPeer Navigator Center for Community Resources, Inc. Schuylkill County WANT TO WORK FOR AN AGENCY THAT'S BEEN VOTED BEST PLACES TO WORK FOR 10 CONSECUTIVE YEARS WITH COMPETITIVE BENEFITS AND SALARY? Center for Community Resources, Inc. is seeking a Full-Time Peer Navigator to join our Community Outreach team in Schuylkill County. CCR's mission is connecting people to services-and that's exactly what you'll be doing in this role. If you have lived experience in mental health or substance use recovery and want to use your journey to empower others, this is your opportunity to make a meaningful impact.
Essential Functions*
• Model recovery-oriented behavior and share your lived experience to support others in recovery.
• Provide coaching and encouragement to individuals contemplating or actively seeking help with substance use or mental health recovery.
• Guide clients and families in accessing services and resources that support living, learning, and working in the community.
• Educate individuals, families, and providers about recovery-oriented services.
• Work as part of a care team to help assess, develop, and monitor individualized service plans.
• Act as a point of contact to coordinate services across multiple systems (healthcare, housing, justice, etc.).
• Monitor participation in services and provide support to encourage continued engagement.
• Maintain accurate records and documentation in electronic systems.
Participate in joint outreach efforts during crisis events.
• Working directly with adolescents, adults, and their families on their mental health and/or substance use recovery journey.
Qualifications:
Required:
• High school diploma or equivalent
• Minimum 12 months of successful work/volunteer experience or 24 postsecondary credits
• Must be in current recovery with at least 2 years of sustained progress
• Lived experience with mental health and/or substance use recovery
• Ability and willingness to share personal recovery journey in a professional setting
• Valid driver's license and proof of car insurance
• Act 33/34 and FBI clearances
Preferred:
• Certified Recovery Specialist (CRS) and/or Certified Peer Specialist (CPS) certification
• Familiarity with Schuylkill County community resources and behavioral health systems
• Computer literacy and ability to maintain documentation
• Knowledge of recovery principles and the criminal justice/child welfare systems
Work Environment:
• Office, community-based, and remote work settings
• Frequent travel to client homes, hospitals, schools, and partner agencies
• Must be able to lift up to 20 lbs and navigate buildings that may not be ADA accessible
• Flexibility to work evening and weekend hours as needed to meet client needs or respond to crises
Benefits:
Health Insurance
• Employee Only: $35.00/per pay
• Employee & Children: $70.00/per pay
• Employee & Spouse: 90.00/per pay
• Full Family: $100.00/per pay
• FREE Dental & Vision
• FSA - Flexible Spending Account
• 403b Retirement Plan with Employer match up to 6%
• Earn up to 20 days paid time off in the first year!
• 7 Paid Holidays and 1 Floating Personal Day!
• Tuition Reimbursement
Short-Term Disability
• Life Insurance
• Supplemental Benefits
• Employee Assistance Program (EAP)
Center for Community Resources, Inc. is an Equal Opportunity Employer and Provider. We welcome individuals with lived experience in the human services system to apply.
Job Type: Full-time
Pay: $21.54/hr
Location: In-person, travel throughout Schuylkill County, PA
Schedule: Monday-Friday with flexibility for evenings/weekends as needed
Benefits:
• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Employee discount
Flexible schedule
• Flexible spending account
• Health insurance
Life insurance
• Mileage reimbursement
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance
Schedule:
• 8 hour shift
• Day shift
• Evenings as needed
• Monday to Friday
• Weekends as needed
Work Location: In person
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Contact Center Advisor - Downtown Reading, PA
Work from home job in Reading, PA
About Us
We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time - you have an impact on their lives just by working here, no matter what your position may be.
Work with us - and be part of something bigger than banking.
In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like…
Pension Plan, 401k Plan, and 401k matching contributions
Excellent health benefits
Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO)
More than ten paid holidays per year
Wellness program
Tuition reimbursement
Student loan repayment
Employee recognition program
Educational incentives
...and more!
At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union.
Title of Position: Contact Center Advisor - Downtown Reading, PA
Position Type: Full-Time. Typical shifts include Monday through Friday 8:00AM to 6:15PM with rotating Saturday shifts 8:15AM - 12:30PM.
Compensation Range: $23.00/Hr. - $30.00/Hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills*
Location: On-site Downtown Reading, PA. Hybrid / Remote opportunity available ONLY to candidates from the Reading, PA area.
At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the before you apply: Visions Federal Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position.
If this is not listed in the job description, Visions Federal Credit Union will not provide sponsorship for the candidate to work in the United States.
Responsibilities/Duties:
Ensure adherence to member identification requirements outlined in credit union and department policy and procedure, safeguarding member information.
Comply with all regulatory compliance acts including Fair Credit Reporting Act, Equal Credit Opportunity Act, and Truth-In-Lending/RESPA, including mortgage disclosures.
Ensure review and completion of all regulatory compliance courses through all learning platforms (BAI).
Maintain quality of work by reviewing account, loan, and mortgage documents for accuracy and completeness, timeliness of completion for all account, loan, and mortgage products.
Efficiently complete all member and staff requests within Contact Center delivery Open, close, and maintain applicable maintenance on all depository and loan accounts.
Adhere to established Contact Center performance indicators including, but not limited to, schedule adherence, inbound wait times, and quality monitoring evaluations.
Promptly and professionally service in-bound member phone interactions, following established Contact Center interaction standards, from internal and external membership regarding accounts, transactions, product information and service options.
Demonstrates a willingness and initiative in the timely and complete resolution of member complaints, problems, questions, and errors by taking ownership for the member concern, directly answering standard/technical questions, and escalating to management when needed.
Provide elevated service to all members that meet or exceed established member service goals, as measured by member satisfaction surveys.
Educate members on consumer loan products, interview member applicants, and review and submit consumer loan applications, through all Contact Center delivery.
Conduct effective needs-based cross-selling during member interactions, making applicable product and service recommendations in support of department and individual goal attainment.
Meet all KPIs set by Sr. Leadership related to loan, credit card, and membership growth, ancillary loan products, and referral opportunities in support of organizational growth.
Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes.
Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing bias.
Perform other duties needed to help fulfill our mission, drive our strategy, and support
our organization's values.
Minimum Qualifications & Experience:
An associate degree with 1-3 years of experience. 3-5 years of relevant experience will be considered in lieu of a degree.
Extensive knowledge of Credit union products, services, systems, and procedures preferred.
Must be able to obtain and maintain NMLS licensing to comply with the Secure & Fair Enforcement Licensing Act.
Proficient in the Microsoft Office Suite programs.
Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc.
Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience.
Preferred Qualifications & Experience:
Bachelor's degree preferred.
Minimum of one year contact/call center experience.
Minimum of four years customer service, retail, banking, or financial services industry experience.
We're more than banking. You can be, too. #ClaimYourSeat
Experienced Seamstress
Work from home job in Kutztown, PA
We are seeking a skilled and experienced Seamstress with formal wear experience to join our team. As a Thimble Seamstress, you will be responsible for providing excellent customer service and performing alterations and repairs on garments at your home workspace.
Requirements:
You must own a sewing machine at home, as this is a work from home position.
At least 3 Years experience as a seamstress/performing formal dress alterations.
Proven experience working with Bridal, Prom or Evening Dresses is preferred.
Proficiency in using sewing machines and other alteration tools.
Strong knowledge of garment construction techniques.
Excellent attention to detail and ability to perform precise measurements.
Basic math skills for measuring and calculating fabric requirements.
Ability to maintain high-quality standards.
Strong communication and customer service skills.
Responsibilities:
Perform alterations and repairs on garments, including hemming, taking in or letting out seams, working with multiple laters and replacing buttons or zippers.
Use sewing machines, hand tools, and other equipment to complete tailoring tasks.
Provide exceptional customer service by assisting our customers with fitting and ensuring their satisfaction with the finished product.
Take accurate measurements from customers during fittings.
Maintain a clean and organized work area at home where the work is done.
If you have a passion for fashion, excellent sewing skills, and enjoy working with customers, we would love to hear from you. Join our team as a work from home Seamstress and contribute to improving garments for our valued customers.
Outpatient Therapist (Hybrid Eligible) Reading
Work from home job in Reading, PA
Malvern Community Health Services (MCHS): seeks to support children, adults, and their families, role models, caregivers, friends and members of their spiritual community, to have access to individualized, strength-based, trauma-informed quality behavioral health supports and services that foster choices so they may enjoy meaningful relationships and a life worth living in our communities.
We are currently hiring Outpatient Therapists to join our Outpatient Program in Reading. At our Reading office we service the Berks County community in:
* Outpatient Therapy
* School-Based Outpatient Therapy
* Psychiatric Services
Position Summary: The Outpatient Therapist (OPT) provides individual, family and/or group therapy to children, adolescents and adults. The OPT assists the individual in promoting independence to manage mental health needs and/or behavior problems. This position can be full time or part time depending on the applicants availabilty as well as a possibility of hybrid at the discretion of the program director. Free Supervision for license elgible candidates is available for full time employees.
Benefits:
Hired employee is eligible for health benefits after 30 days of continuous employeement. In addition, after 6 months of continuous employment, Malvern offers a company sponsored 401K plan through Vanguard that includes a company match! The benefits available after 30 consecutive days of employment are:
* Medical Insurance
* Dental Insurance
* Vision Insurance
* Free Life Insurance
* Supplemental Life Insurance
Summary of Essential Position Functions:
* Provide therapy (individual, family or group) to clients on a regularly scheduled basis
* Complete all paperwork within policy time frames
* Attend all staff meetings
* Make referrals to appropriate community resources
* Transfer skills to client to promote independence
* Comply with all state mandated regulations and all training requirements
* Participate in supervision within policy time frames
* Perform other duties as assigned