Customer Service Associate - MS Agility 360 is searching for an experienced Customer Service Associate for a contract position with our client. The ideal candidates will posses a strong background in call center and customer service experience. As an integral part of our team, you will hold a pivotal role connecting our clients and their esteemed customers. Your dedication to service excellence will be unwavering, and you'll find fulfillment in embracing challenges that allow your exceptional attention to detail and critical thinking skills to shine. As the face of our company, you will exude professionalism in every customer interaction, prioritizing satisfaction above all else. You have an innate ability to effectively address concerns, craft effective solutions, and proactively anticipate further inquiries. Your primary responsibilities will include effectively using multiple communication vehicles to connect with customers, which may include telephones, email, and chat. You can handle challenging customers effectively, with confidence, and exhibit less reliance on additional support. To excel in this role, showcasing an unwavering positive attitude and communicating with clarity and ease in every interaction will be essential to your success
Job Responsibilities:
Manages inbound inquiries on behalf of client, acting as an extension of our client
Acts confidently in their role with little reliance on additional support
Acts in a professional and appropriate manner while assisting with a resolution/answer to the issue
Actively and accurately participates in new hire training support (i.e. chat, side by sides, etc.)
Builds product and process knowledge to effectively interact with customers, within business guidelines
Identify customers' needs, research client systems, utilize tools to interpret and analyze data
Complex use of multiple systems in order to service customer inquiries (can be up to 10 systems)
Ability to handle challenging customers effectively
Provides accurate solutions and guidance, and uses the opportunity to educate customers where appropriate
Builds trust in customer relationships through solving issues quickly and efficiently and by providing extra value, when appropriate
Actively and accurately document discussions of inquiries and leverage internal tools for next-level resolution needs.
Consistently meets or exceeds inquiry response times, some may be required by client contractual service levels
May assist with escalated issues per business guidelines
Meet personal/team production metrics and quality targets
Must adhere to strict schedule and meet attendance guidelines
Experience:
High school diploma, GED or equivalent is required; bachelor's degree preferred
3+ years previous experience in a customer support role required
Tax/banking/mortgage/real estate Industry experience preferred
Passion for service excellence
Strong written and verbal communication skills along with excellent customer service and active listening skills
Strong problem-solving, critical thinking and analytical skills while remaining flexible when adapting to change
Strong computer skills to retrieve, query, update systems using multiple screens simultaneously
Organization and time management skills to operate effectively in a fast paced, high-volume environment.
Typing ability of 35wpm+
Demonstrated knowledge of and experience with Microsoft
Ability to work in a structured, high volume, fast-paced environment while maintaining attention to detail
Ability to identify customer issues and identify appropriate tasks
Must successfully adhere to schedule, attendance and required deliverables/deadlines.
Demonstrates patience and empathy and have the ability to work collaboratively with others
Job Details:
3-6 month contract-to-hire role
Training Schedule (4 days onsite, 1 day remote)
Hybrid Schedule (4 days remote, 1 day onsite)
MUST BE AVAILABLE FOR ANY SHIFT BETWEEN 7am - 8pm CST (after training)
Location: Oxford, MS
Hourly pay rate: $18.50 - $19.50 (based on experience)
Employment is contingent on passing a background check and drug screen
$18.5-19.5 hourly 60d+ ago
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Client Relations Manager
Talent Find Professional
Work from home job in Oxford, MS
Job DescriptionA New Path for People Who Know They're Meant for More
Every now and then, a person realizes they've outgrown their current environment. They're capable, dependable, hardworking - but stuck in a role where their effort isn't reflected in their progress.
If that feels familiar, you're exactly who this opportunity was built for.
At Talent Find Professional, we help individuals grow into stable, meaningful careers with long-term potential.
We operate with a clear mission: provide guidance, structure, and a dependable plan for people who want to move their life forward.
You won't chase uninterested prospects.
You won't cold call.
You won't knock on doors.
Instead, you'll work with individuals who have already expressed interest and are simply looking for clarity, communication, and support.
Responsibilities
Learn and follow our structured systems to deliver a consistent client experience
Connect with individuals who have previously requested information
Hold scheduled phone or virtual consultations
Maintain organized communication with clients and internal teams
Support ongoing client needs with professionalism and reliability
Participate in weekly development meetings and mentorship sessions
Build strong long-term relationships with clients using company-supported outreach
Follow established benchmarks tied to professional development
Qualifications
Customer service or client-facing experience preferred (3+ years ideal, but not required)
Comfortable using digital tools, CRM platforms, and virtual meeting software
Strong communicator with dependable follow-through
Coachable, self-directed, and willing to learn
Professional presentation and strong people skills
Organized, reliable, and able to adapt to client needs
Requirements
Ability to maintain a flexible schedule based on client availability
Reliable smart device, computer, and internet connection
Ability to pass a background check
Ability to obtain state-required credentials (we provide guidance and support if you don't yet have them)
Benefits & Culture
Structured training and ongoing mentorship
Performance-based earning structure with advancement opportunities
Leadership pathways available for consistent performers
Incentive programs available for qualifying team members
Discounted options for personal health and protection programs
Supportive, team-focused culture designed for long-term growth
Flexible scheduling to help you maintain balance
Work Completely From the Comfort of your Home.
Why Talent Find Professional?
Because we believe people grow best when they are supported, guided, and given a clear path forward.
Here, you're not just taking a role - you're building stability, developing skills, and contributing to something meaningful.
If you're coachable, driven, and ready for a long-term professional opportunity, we'd like to talk to you.
This IS 1099 Commission Only. This is a remote position.
$46k-87k yearly est. 22d ago
Entry-Level Remote Sales Representative - (Full Training Provided)
Lifepro Recruitement
Work from home job in Oxford, MS
Job DescriptionOverview: LifePro Recruitment, is expanding nationwide and looking for motivated individuals to join our growing team of remote sales professionals. Whether you're new to sales or already licensed, we provide step-by-step training, mentorship, and all the tools you need to succeed.
What You'll Do:
Connect with clients who have requested information about life insurance and mortgage protection
Conduct short phone or virtual consultations to understand client needs
Recommend affordable coverage options to protect families
Guide clients through the application process
Participate in ongoing training and development
What We Offer:
Flexible remote schedule - work from home
Mentorship from top agents and managers
Proven training system to help new agents launch quickly
Uncapped earnings potential (performance-based pay)
Opportunity to grow into leadership roles
What You'll Need:
A positive, coachable attitude
Strong communication and people skills
Access to a smartphone/computer with Wi-Fi
Ability to obtain a state life insurance license (assistance provided)
100% commission-based role (no base salary)
Compensation:
100% commission-based pay with uncapped earning potential
New agents typically earn $40,000-$75,000 in their first year, with top performers earning $100K+
$40k-75k yearly 26d ago
(100% Remote Position) Work At Home Focus Group Panelist
Focusgrouppanel
Work from home job in Oxford, MS
Work at home position for job seekers from virtually any work background who are interested in part-time, side gigs, micro jobs, work from home jobs and remote telecommute jobs.
We're looking for folks who want to earn weekly doing something strictly online and with maximum flexibility.
This is a great way to earn extra money in your spare time by working at home! For more information apply to our job posting and then look for email to apply to our online site. * You must apply online additionally.
Benefits
Work when you want.
Earn serious cash working part time or full time.
Learn new skills that you can take anywhere.
Ditch the commute & the high gas prices
No degree required
Supplement your existing job. No need to quit your current job, unless you really hate it.
We provide training and tools to help you succeed in this industry
Excellent gig for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online.
Much more...
Remote work from home skills could include:
Typing 25+ words per minute
You enjoy data entry work and can perform the work from your home or location of choosing (remote work from home job)
Computer with internet access
It is crucial that you be self-motivated and able to follow explicit directions to begin working from home
Self Motivated - you must be 100% able to commit to working with little supervision
Work from home jobs of this nature require Internet and one of the following: Laptop or PC, MAC, or Smart Device - Android or IOS
Ready to get started? Apply today and start earning as quick as today.
Thanks for checking us out and we look forward to helping you achieve your goal of earning extra side income.
As a reminder the folks who work with us come from a wide variety of backgrounds like customer service representative, administrative assistant, health care workers, human resources, warehouse workers, car delivery drivers, remote work from home professionals, and many more.
$27k-36k yearly est. Auto-Apply 60d+ ago
Seeking Professionals for a New Approach to an Old Industry
Global Elite Empire Consultants
Work from home job in Oxford, MS
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on the lives of others? Look no further! We're seeking dedicated individuals to match with an up-and-coming team in a financial services position aimed at protecting families.
Why Apply?1. Make a Difference: Join a team dedicated to protecting families and children through financial services, providing peace of mind and security to those who need it most.2. Work from Home: Enjoy the convenience and flexibility of working remotely, allowing you to create a comfortable and productive work environment while balancing your personal commitments.3. Opportunity for Growth: Grow with a company that values your potential and provides opportunities for advancement, allowing you to build a rewarding career while making a meaningful difference in the lives of others.4. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life's uncertainties with confidence.5. Integrity: Uphold the highest standards of integrity in all aspects of your work, ensuring that every interaction with clients is based on honesty, transparency, and trustworthiness.
Qualifications:• Genuine desire to help others and make a positive impact on their lives.• Strong communication and interpersonal skills.• Ability to work independently and as part of a team.• Integrity and ethical conduct in all professional dealings.
If you're ready to embark on a fulfilling career where you can work from home, help others, and grow with a company that values integrity and compassion, apply now! Take the first step towards a rewarding journey of making a difference in the lives of families and children through financial services.
Don't miss out on this opportunity to join a team that's committed to making a meaningful impact. Apply today and become part of a mission to protect and support families and children in need!
*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Job Description
Work 100% remotely, set your own schedule, and earn additional income while making a real difference in men's health and lives. Hone is one of the fastest-growing health companies in the United States, and we are looking for physicians who have deep knowledge and experience in prescribing for men with hypogonadism. If you are a physician with a strong background in treating hypogonadism and experience prescribing testosterone and other hormone-optimizing pharmaceuticals, this is an opportunity to join a mission-driven team that is reshaping access to care. We treat patients with a combination of pharmaceutical products in accordance with AUA-defined protocols, supplements, and lifestyle changes. We are committed to making care more convenient and affordable for patients. Experience with weight-loss and thyroid medications is a plus, as we have expanded beyond men's hormones into these treatment areas. We have also launched services for women. Experience with women's hormone therapy allows you to see our female patients as well, but is certainly not required. We are looking nationwide and value physicians licensed in multiple states.
Who We Are
We're a modern health company with a simple mission: help our patients take control of their health and age with confidence. Our platform removes barriers to care through education, technology, and convenience. Our primary focus is hormone optimization for men. We are looking to add to our growing team of 150+ physicians who specialize in treating hormones and are passionate about improving patient outcomes through telemedicine. You'll join a supportive, innovative environment where you'll receive full training on our proprietary telemedicine platform, HIPAA-compliant technology, and technical support.
What You'll Do
Conduct video-based consultations from anywhere with an internet connection
Review labs and create personalized treatment plans
Prescribe and titrate medications based on clinical findings
Educate patients on safe and effective hormone optimization
Provide feedback to help us continuously enhance the patient experience
What We're Looking For
MD or DO with an active license (multi-state licenses preferred)
Minimum 2 years of experience in Endocrinology, Urology, Family Medicine, or Hormone Therapy
DEA license with authority to prescribe Schedule III medications
Strong communication skills and a passion for patient-centered care
Comfort with technology and willingness to learn telemedicine workflows
Availability for at least 8 hours per week
A prescribing philosophy that values holistic care and hormone optimization, not just prescribing testosterone to everyone
Help men regain their health and confidence - from anywhere. If you are passionate about hormone health, thrive in innovative environments, and want to help men live their best lives, we would love to hear from you.
$72k-181k yearly est. 13d ago
Licensed Life Insurance Agent - Remote Position with Growth
Ao Garcia Agency
Work from home job in Oxford, MS
Licensed Life Insurance Agents Only Seeking licensed life insurance agents who want predictable leads, strong commissions, and a modern environment where your effort actually pays off. What is Provided:• 100% remote environment• No cold calling - we handle the marketing• A modern, tech-enhanced sales process• Strong income opportunities with immediate payouts• Leadership and team-building options
Qualifications:• Valid life insurance license• Strong work-ethic and communications skills• Willingness to learn new systems
If you want more support and more opportunity, apply today!
*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
$56k-83k yearly est. Auto-Apply 4d ago
PROGRAM MANAGER I
University of Alabama at Birmingham 3.7
Work from home job in University, MS
Responsible for administratively managing a University department under the general direction of a functional Program Director or under the auspices of a Program Advising Committee and according to an established program plan. May participate in the development of program objectives and is responsible for achieving objectives within defined parameters set by University and/or department policies and procedures or technical principles. May require fiscal management of grants and other funds. May manage multiple programs. Requires the use of independent judgment to determine the best approach to accomplish objectives established in the program plan. May supervise staff as needed. Will be responsible for yearly faculty evaluation management.
Under the guidance of the PMII, the Program Manager I will work with the Department Chair on general clinical division management, providing any additional support clinical divisions may need as well as supporting the Department Chair administratively in their clinical duties, and extramural commitments. The PMI will support the PMII in the Department of Pathology Chair's Office with department wide initiatives, including but not limited to digital pathology, faculty recruitment, endowments, letters of recommendation etc. PMI must also understand the confidential and time sensitive nature of the Chair's Office, and the need to provide departmental support to all levels.
Duties and Responsibilities:
* Faculty Evaluations - establishing, maintaining and scheduling department faculty evaluations. This includes receiving and organizing packets, scheduling meetings with Department Chair, and ensuring confidential letters of evaluation distribution. (25%)
* Administrative support to Department Chair. Administrative support for Digital Pathology initiative between Chair, internal and external stakeholders, and UAB faculty and leadership. Administrative support for external CPPP sites, including planning site visits. Administrative support for Department Chair with respect to LOR/LOS requests, extramural commitments and clinical duties. (40%)
* Clinical IRB Management - establish information management for IRB portfolios and maintain clinical IRB portfolios, ensure amendments and training up to date. FPPE Management - ensure information management for FPPE in clinical divisions. (10%)
* Other duties as assigned. (25%)
* Responsible for administratively managing a University department under the general direction of a functional Program Director or under the auspices of a Program Advising Committee and according to an established program plan
* May participate in the development of program objectives and is responsible for achieving objectives within defined parameters set by University and/or department policies and procedures or technical principles
* May require fiscal management of funds
* May manage multiple programs
* Requires the use of independent judgment to determine the best approach to accomplish objectives established in the program plan
Key Duties, Primary Responsibilities:
* Responsible for administratively managing a University department under the general direction of a functional Program Director or under the auspices of a Program Advising Committee and according to an established program plan
* May participate in the development of program objectives and is responsible for achieving objectives within defined parameters set by University and/or department policies and procedures or technical principles
* May require fiscal management of funds
* May manage multiple programs
* Requires the use of independent judgment to determine the best approach to accomplish objectives established in the program plan
Salary Range: $43,890 - $71,320
Bachelor's degree in a related field and two (2) years of related experience required. Work experience may NOT substitute for education requirement.
Preferred:
* Hard Skills: English competency for higher education letter writing, data management, Microsoft office and Adobe, Zoom, Qualtrics, UAB Applications (including but not limited to Oracle, OnBase, IRAP, etc.)
* Soft Skills: multitasking, time management, sensitivity to confidential information. Time-management skills, project design and completion, interpersonal communication skills (including via email), self-driven during times of remote work hours, ability to adapt to personalities, confidentiality, teamwork mindset, prompt attention to tasks, scheduling. This position may be asked to assist with time-sensitive and emotionally charged situations while maintaining confidentiality and within parameters defined by the programs, department, and/or University. This position will also work with a variety of levels within the department including trainee, staff, and faculty and must be able to accomplish these tasks with professionalism.
UAB is an Equal Employment/Equal Educational Opportunity Institution dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, sex (including pregnancy), genetic information, age, disability, and veteran's status. As required by Title IX, UAB prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to UAB's Assistant Vice President and Senior Title IX Coordinator. The Title IX notice of nondiscrimination is located at uab.edu/titleix.
$43.9k-71.3k yearly 57d ago
Customer Representative
Mich 3.9
Work from home job in Oxford, MS
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and special requests.
Provide accurate information about destinations, travel documents, and agency policies.
Follow up with clients to confirm trip details and satisfaction.
Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
Excellent verbal and written communication skills.
Strong customer service experience (preferably in travel or hospitality).
Organized, dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms and systems.
Passion for travel and helping others plan unforgettable experiences.
Perks
100% remote work with flexible scheduling.
Opportunities to growth within the agency.
Travel perks and exclusive industry discounts.
Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Prestige Travel Agency by Mich!
$24k-30k yearly est. 23d ago
Senior Sales Representative
Land O' Lakes 4.5
Work from home job in Oxford, MS
This is a customer-facing, consultative sales role within the National Purina Retail channel focused on driving feed sales in the assigned territory. Success comes from leveraging industry-leading tools, including analytical dashboards and technical expertise, while building strong relationships with retailer teams, store associates, managers, and district leaders, to boost brand presence and in-store sales. The position is responsible for growing market share through proprietary products and ensuring both customer and end-consumer satisfaction.
This is a remote position partnering with Tractor Supply Co and other Farm & Ranch Retailers within FL, GA, TN, & MS. Candidates will be expected to live in the geography.
45% Sales Activities
* Promote the Purina Animal Nutrition brand by partnering with local store management, driving product visibility, and ensuring flawless execution of promotions.
* Conduct regular store visits within assigned territory to build strong relationships and support premium product sales that exceed targets and budget goals.
* Deliver exceptional results in retail environments through strategic engagement and performance-driven initiatives.
35% Business Execution
* Act as the primary communication link between field teams and internal departments, including marketing, supply chain, and innovation.
* Maintain in-depth knowledge of Purina branded products to support sales and training initiatives.
* Build strong, trust-based relationships with accounts to enable training events, new store onboarding, and growth activities.
* Develop strategic partnerships with key customer leaders such as Regional Vice Presidents, District Managers, Store Managers, Team Leads, and Receivers.
* Collaborate effectively with peers and Customer Development Managers across the territory to ensure alignment and execution.
* Record results and manage administrative responsibilities through the CRM platform.
20% Collaboration and Strategy
* Partner with cross-functional teams to create impactful sales and marketing collateral.
* Build strong internal and external relationships across divisions and companies to support broader growth objectives.
* Drive innovation by introducing new strategies and trend-forward approaches to elevate opportunities within the territory.
Required Experience/Knowledge/Skills
* Bachelor's Degree in Ag or related business field (ex. Animal Science/Nutrition, Ag Business, Ag Education)
* 2+ years successful sales and/or nutritional experience influencing individuals through knowledge
* Ability to manage shifting and multiple priorities, motivated, responsive manner with shoppers and Retail store associates
* Relationship skills: ability to create and maintain positive relationships with current and future accounts. Proven ability to interact well with customers, suppliers, employees, and management at all levels
* Strong financial and analytical acumen; sales data analysis to create strong results
* Able to relate Purina business strategies for positive outcomes
* Ability to work independently and within cross-functional teams
* Ability to resolve conflict or store complaints as they arise
* Strong general management skills including ability to resolve issues quickly and effectively, analytical and strategic thinking
* Communication skills: written and oral, including strategy presentations to staff at all levels
* Creative thinker: possess the ability to develop and create new ideas, systems, and relationships for the success of the company
* Planning skills: must have the ability to develop specific plans and goals to help in accomplishing tasks effectively and efficiently
* Ability to effectively lead and manage through change
* Proficient in Microsoft office applications, including virtual tools
* Willing and able to do extensive travel, including overnight Travel: 75%
* Ability to lift 50 lb bags
This is a sales role that is compensated with a target mix of base salary plus commission. Base salary is dependent upon experience/tenure and generally ranges between:
$91,120 - $136,680
This position is also eligible for a annual bonus
In most cases, candidates offered employment can expect to be hired at a pay rate near the middle of our salary ranges.
About Land O'Lakes, Inc.
Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food. We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.
Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources. Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).
Land O'Lakes, Inc. is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled. The company maintains a drug-free workforce, including post-employment substance abuse testing pursuant to a Drug and Alcohol Policy.
Neither Land O'Lakes, nor its search firms, will ever contact you and ask for confidential information over the phone or in email. If you receive a call or email like this, please do not provide the information being requested.
Land O'Lakes does not use Automated Decision-Making Technology, as defined by California law, to substantially replace human decision-making or make significant decisions about applications for employment or contracting opportunities.
$39k-48k yearly est. Auto-Apply 7d ago
Technical Application Manager
Marsh & McLennan Companies, Inc. 4.8
Work from home job in Oxford, MS
Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Technical Application Manager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As our Technical Application Manager (TAM) you will report to the Director of IT, Compliance, and will be responsible for maintaining the lifecycle of software applications from an internal policy and regulatory compliance perspective. You will work with business and IT application owners to onboard applications into the MMA environment and perform ongoing inventory maintenance to ensure that applications remain compliant with internal policies and evolving regulatory directives. As a TAM, you will work closely with external application vendor contacts to ensure application compliance. You will drive MMA's effort to ensure our applications and data remain secure. As a TAM, you will be responsible for maintaining the required application portfolio documentation and artifacts as well as perform regular health checks of the application inventory. Note that this is not a software development position.
Additionally, you will be responsible for providing project management services to the compliance and audit teams. Each team has multiple initiatives on a constant basis that will benefit from your ability to track current activity, provide regular status updates and alert management of project that are at risk of not being delivered in a timely manner.
Our future colleague.
We'd love to meet you if your professional track record includes these skills:
* 2+ years of experience in IT
* Experience in projects for IT operations, and insurance servicing at an insurance agency
* Strong communication skills
* Project management experience
We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
* Generous time off, including personal and volunteering
* Tuition reimbursement and professional development opportunities
* Remote work
* Charitable contribution match programs
* Stock purchase opportunities
To learn more about a career at MMA, check us out our website or flip through recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
* Instagram
* Facebook
* X
* LinkedIn
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LIREMOTE
The applicable base salary range for this role is $68,700 to $120,100.
The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.
Applications will be accepted until: February 16, 2026
$68.7k-120.1k yearly 17d ago
Manager, Customer Experience
Corelogic 4.9
Work from home job in Oxford, MS
At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
As a Manager, Customer Experience, you have a passion for service excellence and are ready to lead a team of front-facing company representatives who liaise between our clients and their current customers. Clients are our North Star here at Cotality. In this role you will foster open and effective communication channels, demonstrate empathy in all client interactions, mentor your team to ensure they provide compassionate and responsive service, and utilize strong problem-solving skills to address and resolve client issues efficiently.
What you will do:
* Collaborate with both internal and external teams to facilitate a seamless client experience.
* Foster a high-energy, client-centric operation based on accountability and engagement.
* Manage the client relationship through weekly and monthly client status update meetings, annual business reviews, escalation resolution, adhering to Service Level Agreements, and maintaining high work quality. Manage effective email communication to meet client expectations in a timely and professional manner.
* One-on-one coaching, counseling, and training of customer care associates. This may include drafting and presenting formal coaching, corrective action, and performance improvement plans to ensure high performance standards are met.
* Drive accountability for direct reports in key performance areas such as Production and Quality Control. Monitor the quality of calls and provide verbal and written feedback to customer care associates. Address training needs and performance management with employees as necessary. Respond to internal and external stakeholders to ensure quality issues are resolved.
* Develop and measure key performance indicators (schedule adherence, after call work, quality, efficient call-handling, and attendance/reliability) at both team and individual level to gauge and enhance operational effectiveness.
* Interviewing and selection of new employees.
* Train and lead staff in all departmental operations, processes, procedures, and requirements.
* Communicating departmental initiatives and priorities to the team. Presenting data in a compelling manner to drive vision and purpose with internal and external stakeholders.
* Maintain a culture of continuous improvement and professional development.
* Provide operational agility, including cross-training and business continuity.
* Provide coverage assistance to Contact Center management team and assist with covering evening/weekend shifts.
Job Qualifications:
What you will bring:
* Bachelor's degree preferred or equivalent 5+ years of relevant work experience in escrow, real estate, title insurance, or other relevant industry.
* 4+ years of related experience with a background in real estate, mortgage, escrow, quality auditing and 3+ years of leadership experience.
* Proven ability to lead teams in a fast-paced, client-centric, results-oriented culture
* Exceptional leadership skills, including team-building and emotional intelligence
* Demonstrated ability to motivate teams and to manage change effectively
* Strong interpersonal, negotiation, and conflict resolution skills
* Excellent written and oral communication skills including the ability to communicate complex data in a clear and concise manner to multiple audiences.
* Excellent planning and organizational abilities
* Experience managing and/or interacting with geographically distributed teams.
* Ability to prioritize and conduct multiple projects simultaneously and maintain day-to-day operational excellence.
* Demonstrated ability to lead root cause analysis (RCA) for recurring issues and implement long-term solutions to improve service delivery.
* Strong analytical and problem-solving skills with an ability to develop alternative solutions for complex situations.
* Strong understanding of data and trends and ability to apply analytical problem-solving skills to data sets.
* Proficient computer skills including the use of Microsoft suite of products (Teams, Outlook, Excel, and Office).
* Ability to maintain positive and professional demeanor that lifts up others even in fast-paced, high-stress situations.
* Familiarity with MSP/BlackKnight and Sagent is a plus.
* Prior Lean Six Sigma training and/or experience is a plus.
Key Leadership Attributes:
* Open to feedback
* Resilient
* Takes ownership
* Emotional Intelligence
* Positivity
* Continuous Improvement Mindset
* Accountability
What to expect:
* Contact center experiences a busy season during Q4.
* The management team has a rotation to cover the evening schedule and at times will be required to support the contact center until the 8pm CST closing time.
* Associate managers should expect a span of control of approximately 12-15 direct reports.
* Familiarity with MSP/BlackKnight and Sagent is a plus.
* Cotality offers a Flexible Work Model that includes a hybrid schedule. Management is expected to be in the office 1-2 days per week (work from home is permitted for the other 3-4 days) and the team has an in-office coverage schedule to ensure the customer care associates have adequate management support on site.
* Other in-office time may be required based on business need or to attend "Moments that Matter" (MTM) events hosted department or company-wide.
* Associate managers should expect to sit, stand, type, and use a laptop computer and headset on a daily basis.
#LI-RS1
Annual Pay Range:
65,200 - 73,200 USD
Application Window:
This opportunity is expected to remain posted through the date identified below, subject to business needs.
2026-01-21
Thrive with Cotality
At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.
Highlights include:
* Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
* Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
* Health: Multiple medical plan options with mental health and wellness support offerings.
* Retirement: 401(k) with company match and vesting after one year.
* Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
* Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!
* Click here to see a comprehensive list of our benefit offerings.
Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.
Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
Privacy Policy
Global Applicant Privacy Policy
By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.
Connect with us on social media! Click on the quicklinks below to find out more about our company and associates
$58k-79k yearly est. Auto-Apply 3d ago
Entry-Level Data Management Assistant (Remote)
Focusgrouppanel
Work from home job in Oxford, MS
We are looking for dependable, trustworthy individuals from various work experience backgrounds such as customer service, administrative assistant, nurse, construction and others to participate in various research studies to be conducted either at home over the internet or locally in person no more than 25 miles from your home.
This is an entry level position requiring no prior experiences.
The hiring company conducting the research will rely heavily on employee / contractor participation and feedback in order to make critical business decisions in areas including but not limited to marketing and product development.
We expect you to show up on time, listen to and follow instructions carefully and complete each assignment taken.
Research Participant responsibilities are:
Show up on time to all assignments.
Completely understand each and every task given before beginning task
Answer all questions fully and honestly.
Review and verify for correctness all entered data
Participate in each and every assignment until the end without missing a single appointment.
Research Participant responsibilities are:
Access to the internet
Access to a computer, phone or have reliable transportation.
Good understanding of the English language
Must be able to follow written and/or oral instructions completely
High school degree or equivalent is recommended but not necessary
Research Participant compensation:
up to $3,000 per completed multi-session study
up to $250 per hr. for a single session study
Please, be sure to check your email for instructions from us once you have applied.
$32k-47k yearly est. Auto-Apply 31d ago
Sr. Professional, Client Delivery (Contract)
Corelogic 4.9
Work from home job in Oxford, MS
At Cotality, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
Multiple contract/short-term assignments that will be managed through a third-party vendor, Workwell. The engagement with Cotality is anticipated to end in approximately November 2026. Open to fully remote, but ideally, hires will be near one of our offices and are able to work a hybrid schedule with 1-2 days in the office.
We are seeking highly motivated and experienced Sr. Pro, Client Delivery Managers to join our team. The ideal candidates will be responsible for ensuring the successful delivery of our SaaS products to our clients, ensuring customer satisfaction. Key responsibilities consist of client onboarding, project management, client consultation and issue resolution. You will ensure the timely delivery of our products to our customers, ensuring projects are delivered quickly, on time and risks or issues are resolved. You will provide regular updates to customers and builds relationships, so you are seen as a trusted advisor to our clients.
Primary Duties and Responsibilities:
* Client Onboarding: Lead the onboarding process for new clients, ensuring a smooth transition and setup of our SaaS products.
* Project Management: Oversee the implementation of SaaS solutions, implement project plans, maintain projects in ClickUp (project management tool), and ensure the project meets timelines and deliverables.
* Coordinate and/or facilitate formal customer discovery, technical and onboarding calls and resolve issues to ensure project timelines are met.
* Main contact to the customer's project team throughout to answer questions, facilitate customer requests, troubleshoot issues.
* Create and/or maintain client level documentation (i.e. project plan, handoff documents and SharePoint).
* Work with clients to understand APIs, workflows, and configurations.
* Manage production release with customer (may require after hours coordination).
* Ensure customer target go live dates are met, raise concerns and define go to green plan.
* Provide regular reports to senior management.
* Client Consultation and Communication: Serve as the primary point of contact for clients, providing regular updates, addressing concerns, and ensuring their needs are met.
* Issue Resolution: Proactively identify and resolve any issues or challenges that may arise during the delivery process.
* Feedback and Improvement: Gather client feedback and work with the product development team to drive continuous improvement of our SaaS offerings.
* Cross Department Coordination: Coordinate enhancements and custom client requests, resolve issues to ensure project timelines are met.
Job Qualifications:
* Bachelor's Degree strongly preferred or equivalent work experience. PMP certification desired.
* Position requires a minimum of 8 years of client delivery and/or project management experience in a SaaS company.
* Mortgage industry experience a strong plus.
* Strong understanding of SaaS products and implementation processes.
* Experience with JSON, XML, APIs, Postman and/or SQL desired.
* Excellent project management skills; proven ability to manage multiple projects and clients simultaneously.
* Proficiency in project management tools and software, experienced with ClickUp a plus.
* Excellent communication and interpersonal skills; experienced managing client relationships.
* Problem-solving mindset with a focus on customer satisfaction.
* Considers the business implications of the application of technology to the current business environment.
* Proficient with Microsoft Word, Excel, PPT, and Visio.
#LI-RS1
Annual Pay Range:
78,200 - 105,600 USD
Application Window:
This opportunity is expected to remain posted through the date identified below, subject to business needs.
2025-12-19
Thrive with Cotality
At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.
Highlights include:
* Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
* Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
* Health: Multiple medical plan options with mental health and wellness support offerings.
* Retirement: 401(k) with company match and vesting after one year.
* Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
* Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!
* Click here to see a comprehensive list of our benefit offerings.
Please note, Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from the posted range
Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.
Cotality is fully committed to a work environment that embraces everyone's unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
Privacy Policy
Global Applicant Privacy Policy
By providing your telephone number, you agree to receive automated (SMS) text messages at that number from Cotality regarding all matters related to your application and, if you are hired, your employment and company business. Message & data rates may apply. You can opt out at any time by responding STOP or UNSUBSCRIBING and will automatically be opted out company-wide.
Connect with us on social media! Click on the quicklinks below to find out more about our company and associates
$78k-102k yearly est. Auto-Apply 33d ago
Work From Home - Client Services Representative
Global Elite Group 4.3
Work from home job in Oxford, MS
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on the lives of others? Look no further! We're seeking dedicated individuals to match with an up-and-coming team in a financial services position aimed at protecting families.
Why Apply?1. Make a Difference: Join a team dedicated to protecting families and children through financial services, providing peace of mind and security to those who need it most.2. Work from Home: Enjoy the convenience and flexibility of working remotely, allowing you to create a comfortable and productive work environment while balancing your personal commitments.3. Opportunity for Growth: Grow with a company that values your potential and provides opportunities for advancement, allowing you to build a rewarding career while making a meaningful difference in the lives of others.4. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life's uncertainties with confidence.5. Integrity: Uphold the highest standards of integrity in all aspects of your work, ensuring that every interaction with clients is based on honesty, transparency, and trustworthiness.
Qualifications:• Genuine desire to help others and make a positive impact on their lives.• Strong communication and interpersonal skills.• Ability to work independently and as part of a team.• Integrity and ethical conduct in all professional dealings.
If you're ready to embark on a fulfilling career where you can work from home, help others, and grow with a company that values integrity and compassion, apply now! Take the first step towards a rewarding journey of making a difference in the lives of families and children through financial services.
Don't miss out on this opportunity to join a team that's committed to making a meaningful impact. Apply today and become part of a mission to protect and support families and children in need!
*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
$20k-26k yearly est. Auto-Apply 4d ago
Life Insurance Agent (Licensed) - Fully, Remote, Modern Sales System
Global Elite Empire Consultants
Work from home job in Oxford, MS
Licensed Life Insurance Agents Only Tired of outdated insurance models? Join a team that uses technology, automation, and marketing funnels to keep your pipeline full - no cold calling required. Perks Include:• Work from home, or anywhere you choose• Qualified leads connected for you• Cutting edge CRM and training platform• Competitive commissions• Clear advancement pathways
Must Have:• Active life insurance license• Self-motivation and ability to work independently• Comfortable with remote sales (phone)
Grow your career with an agency built for the future.
*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$56k-83k yearly est. Auto-Apply 3d ago
Work From Home - Part-Time Sales Representative
Global Elite Group 4.3
Work from home job in Oxford, MS
What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. This means that you get all the earning potential of a trillion-dollar industry without having to give up the security of your current position. Pay off your house early, take the vacations your family deserves, or save for early retirement. 20 hours per week, from home, is all it takes to learn a new skill that could change everything!
Through providing personalized benefits solutions, you'll be the architect of your client's security tomorrow. In this role, you can expect to:• Converse virtually with clients, weaving financial strategies that empower.• Cultivate client bonds that stand the test of time.• Ride the crest of industry trends, fortifying your knowledge.• Work alongside a dynamic remote team, where collaboration is the heartbeat of success.
Benefits:• Work virtually, from anywhere• Comprehensive training provided• A fun, energetic, and positive team environment• Rapid career growth and advancement opportunities• Weekly pay
Responsibilities:• Calling and receiving calls from clients• Scheduling appointments with clients who request our benefits• Presenting and explaining insurance products and benefits packages virtually• Completing applications for insurance products• Attending ongoing, optional training sessions
*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
$36k-64k yearly est. Auto-Apply 4d ago
Work From Home - Benefits Services Representative
Ao Garcia Agency
Work from home job in Oxford, MS
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career.
Reasons to Apply:1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role.
Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance.
If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career!
*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
$19k-27k yearly est. Auto-Apply 4d ago
Licensed Life Insurance Agent - Remote Position with Growth
Global Elite Group 4.3
Work from home job in Oxford, MS
Licensed Life Insurance Agents Only We are seeking licensed life insurance agents who want predictable leads, strong commissions, and a modern environment where your effort actually pays off. What is Provided:• 100% remote environment• No cold calling - we handle the marketing• A modern, tech-enhanced sales process• Strong income opportunities with immediate payouts• Leadership and team-building options
Qualifications:• Valid life insurance license• Strong work ethic and communication skills• Willingness to learn new systems
If you want more support and more opportunity, apply today.
*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
$42k-62k yearly est. Auto-Apply 4d ago
Work From Home - Sales Representative
Ao Garcia Agency
Work from home job in Oxford, MS
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.