Information Technology Manager jobs at P&S Surgical Hospital

The Senior IT Epic Analyst for Revenue Cycle Reporting plays a key role in supporting the organization's financial and operational goals through the development, optimization, and maintenance of Epic revenue cycle reporting solutions. This individual will serve as a subject matter expert in Epic reporting tools, collaborating with revenue cycle, finance, and IT stakeholders to deliver accurate, actionable insights. The Sr. Analyst ensures reporting solutions aligning with business requirements, regulatory standards, and organizational strategy, while mentoring junior analysts and leading complex projects. Key Responsibilities: Lead the design, development, testing, and deployment of Epic-based revenue cycle reports and dashboards (Clarity, Caboodle, Reporting Workbench, Radar, SlicerDicer). Partner with revenue cycle, finance, and operational leaders to understand reporting needs and deliver insights that support billing, collections, coding, compliance, and reimbursement. Ensure accuracy, timeliness, and data integrity across all reports and analytics solutions. Translate business requirements into technical specifications and develop reporting solutions to improve revenue cycle efficiency and outcomes. Maintain Epic certifications relevant to Revenue Cycle and Reporting; stay up to date on system upgrades and new functionality. Provide advanced troubleshooting and root cause analysis for reporting issues. Support ad hoc data requests, performance metrics, and regulatory/compliance reporting needs. Lead or participate in projects involving revenue cycle optimization, process improvement, and system enhancement. Mentor and provide guidance to junior analysts in reporting tools, data interpretation, and best practices. Collaborate with IT, finance, compliance, and clinical teams to ensure cross-functional alignment on reporting standards and governance. Qualifications: Bachelor's degree in information systems, Computer Science, Healthcare Administration, Finance, or related field (master's preferred). 5+ years of Epic reporting experience with emphasis on revenue cycle modules. Strong SQL development skills and experience with data warehouses and BI tools. Deep understanding of healthcare revenue cycle workflows, KPIs, and regulatory requirements. Experience leading projects, gathering requirements, and working directly with stakeholders at all organizational levels. Strong analytical, problem-solving, and communication skills. Ability to work independently while managing multiple priorities in a fast-paced environment. Epic Certifications - Required: Epic Clarity Data Model - Revenue Cycle (e.g., Resolute Professional Billing, Resolute Hospital Billing, Tapestry, Cadence) Epic Clarity (Advanced) Epic Caboodle Epic Reporting Workbench Epic Cogito Preferred Skills: Experience with visualization tools (Tableau, Power BI, Qlik). Prior experience mentoring or leading other analysts Familiarity with healthcare financial reporting, payer reimbursement models, and compliance reporting. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

The Moses/Weitzman Health System (MWHS) is America's first health system dedicated to primary care for underserved populations. Companies within the MWHS advance the delivery of primary and specialty care through practice, research, systems transformation, and training the next generation of health care leaders.To continue to further that mission, the health system seeks a creative and experienced Chief Information and Technology Officer to lead its Information Technology function across multiple clinical and non-clinical locations, as well as an extensive virtual workforce. The CIO/CTO is responsible and accountable for IT strategy development in lock-step with the executive team and its mission, strategic plan and delivery tactics. That strategic leadership must be combined with operationalizing that strategy and ensuring all related policies, processes and practices are aligned with the strategy and mission of the organization. Oversees the Information Technology function including applications, analytics, technology infrastructure, cyber-security, telephony, end user device management and support, program/project management, performance improvement activities, and the help/services support desk. Fosters a culture of quality and workflow improvement through technology uses supporting clinical and business applications delivery and innovation for the benefit of patients, providers and staff. Advises on the alignment of people, processes and technology as required to leverage IT solutions and drive innovation (including big data analytics, artificial intelligence and clinical decision support). Collaborates with the executive team on all matters as necessary to achieve the organization's business objectives. Role And Responsibilities Strategy & Planning Participate in strategic and operational governance processes as a member of the senior leadership team. Provide strategic and operational IT leadership in defining and achieving corporate vision, goals and objectives. Ensure the IT department staff are well-equipped to source, implement and maintain the infrastructure, systems and applications required to meet the evolving needs of each part of the health system. Establish departmental goals, objectives, and operating procedures. Identify and assess opportunities for IT investment in systems and resources, including staffing, sourcing, purchasing, and in-house development. Collaborate with clinical leadership to continually improve, develop and implement new clinical systems Develop, track, and manage the information technology annual operating and capital budgets. Monitor and continually improve the company's security, disaster recovery and business continuity plans. Monitor and strategically plan for effective integration and utilization of technological innovations such as AI and automation Acquisition & Deployment Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations. Approve, prioritize, and oversee projects and the project portfolio as they relate to the selection, acquisition, development, and installation of IT systems and resources. Review hardware, communication and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale. Define and communicate corporate plans, policies, and standards for acquiring, implementing, and operating IT systems. Operational Management Ensure continuous improvement of IT services through oversight of service level agreements with vendors, end users and monitoring of IT systems performance. Understand the business requirements of, and supply exceptional IT support to, all internal customers including clinical departments, administration, finance, and human resources. Ensure IT systems and operations adhere to applicable laws and regulations. Keep current with trends and issues in the IT industry, including current technologies and prices Advise, counsel, and educate executives and management on the competitive or financial impact of such trends. Promote and oversee strategic relationships between internal IT resources and external entities, including government, vendors, and partner organizations. Supervise recruitment, development, retention, and organization of all IT staff in accordance with corporate budgetary objectives and personnel policies. Qualifications Required Education, Skills and Experience Education Required (Minimum level of education): Bachelor's degree in Business, IT-related, engineering, or relevant management or technical field. Education Highly Preferred: Master's degree in Business, IT-related, engineering, or relevant management or technical field. A minimum of 10+ years in senior leadership position in IT; or equivalent combination of education and experience. Experience leading executive and middle management teams to accomplish challenging goals. Demonstrated experience leading an IT, project management, cyber-security, and data analytics functions, including successfully implementing new large scale enterprise technology solutions. Experience in strategic planning and execution. Knowledge of business theory, business processes, management, budgeting, and business office operations. Experience with the entire cycle of software and systems deployment from business requirements analysis through development, implementation and day-to-day management. Proven project management experience. Demonstrated ability to apply IT and AI in solving business problems. In-depth knowledge of applicable laws and regulations as they relate to IT, including HIPAA. Preferred Skills Experience with healthcare operations a plus. Required Licenses/Certifications Certifications/Licenses Highly Preferred Certified Health Care CIO (CHIME or similar certification) CHIME Boot Camp (or similar program) Graduate Certifications/Licenses Preferred:Project Management Professional (PMP) Certification Certified Professional in Health Information Management (HIMSS CPHIMS) Security certification such as Certified in Healthcare Privacy and Security (CHPS) and/or other healthcare industry related security credentials. Physical Requirements/Work Environment Must be able to travel independently throughout CHCI's locations as needed. Must be able to work outside of normal business hours to include early morning, evenings and weekends as necessary Must be able to work at a desk and participate in virtual/in-person meetings for extended periods of time Additional Qualificiations Ability to drive progress, encourage innovation and take strong ownership under dynamic evolving conditions. Strong understanding of information technology including ever-evolving application package management, artificial intelligence, infrastructures, support and services best practices, and vendor partnering and management in a health provider setting. Uses superior analytical skills, critical thinking and sound judgment to solve problems with limited information. Ability to provide meaningful data analytics and reporting services that support operational and strategic decision making. Influences key stakeholders through clear strategies and data driven information. Experience managing enterprise wide initiatives with standard processes and methodologies. Acts as a change agent for the organization and challenges the status quo when necessary. Ability to create strong working relationships and develop the trust and followership of large teams. Ability to provide strategic direction and align work of large teams to the goals of the organization. Ability to build credibility and influence with the executive leadership team. . Excellent written and oral communication skills as well as overall interpersonal skills. Strong negotiating skills. Ability to present ideas in business-friendly and user-friendly language. Exceptional service orientation. Organization Information The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built. Location: Knowledge and Technology Center City Middletown State Connecticut Time Type Full time

Our client, a respected community hospital in upstate New York, is seeking a strategic and detail-oriented Director of Health Information Management (HIM). This leader will oversee the operations, compliance, and performance of the HIM department and medical coding function across the organization's inpatient and outpatient settings. This is an excellent opportunity to lead a high-impact department at a mission-driven hospital committed to patient care and operational excellence. Key Responsibilities Leadership & Strategy: Direct departmental operations, ensuring alignment with the organization's clinical, administrative, legal, and ethical standards. Establish and manage the HIM department's operational budget, goals, and objectives. Determine department structure and appropriate staffing levels; hire, train, and evaluate team members. Regulatory Compliance & Confidentiality: Implement and enforce policies to protect the confidentiality, integrity, and accessibility of health information in compliance with HIPAA and other regulations. Oversee the appropriate release of patient information per legal requirements. Technology & Innovation: Identify, evaluate, and implement technologies and systems to improve records management, data retention, and overall HIM operations. Medical Coding Oversight: Ensure the accuracy, timeliness, and compliance of all medical coding practices. Maintain adherence to regulatory, payer, and accreditation standards. Documentation & Reporting: Develop and analyze health records and indices required by licensing and accrediting agencies. Maintain current privacy consent forms, authorization documentation, and legal notices. Requirements Minimum: High school diploma/GED with 2 years of experience, Associate's degree, or Bachelor's degree Preferred: Master's degree 5 -10+ years of relevant experience in HIM 2 - 5+ years in a leadership or management role At least one of the following, current and in good standing): Certified Coding Specialist (CCS) - AHIMA, Certified Professional Coder (CPC) - AAPC, Registered Health Information Administrator (RHIA) - AHIMA, Registered Health Information Technician (RHIT) - AHIMA Strong leadership, communication, and decision-making skills In-depth knowledge of HIM regulations, best practices, and technologies Critical thinker with the ability to work independently and under pressure Strong commitment to maintaining privacy and compliance standards Salary: The posted range is not a guarantee. The actual salary will be based on qualifications, experience, and education and could fall outside of this range. Contact us for more information.

located in Sayre, PA. The Manager of Network Management and Operations plans and manages the service delivery for quality and continuous improvement of network architecture, devices and protocols while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic's (TGC) network infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing. Experience: 1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting network infrastructure; healthcare experience preferred. 2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization. 3. Experience in network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing. 4. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations. 5. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture. 6. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units. 7. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals. 8. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group's knowledge of and concern for users' business needs. 9. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations. 10. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions. 11. A technically strong individual with a broad and deep knowledge of network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing. 12. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures. 13. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues. 14. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future. 15. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences. 16. Experience managing service level agreements in either an insourced or outsourced professional services operation. Education: 1. Bachelor's degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience. Licenses Essential Functions: - Plans and manages the activities of the Network Management and Operations department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems. - Oversee the planning and deployment of standards and technology changes for network infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance). - Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments. - Perform a lead role in the development of a broad TGC network strategy. - Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization. - Monitors industry trends, maintains knowledge of developments in network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing. - Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies. - Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing. - Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service. - Promotes the use of TGC's PMO methodology and standards to manage IT initiatives. - Participates in the development and implementation of TGC's business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required. - Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations. - Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors. - Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC. - Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST). - Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required. - Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies. - Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC. - Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care. - Demonstrates responsibility for ongoing personal development, professional growth, and continuing education. - Recruits, orients, and manages staff required to meet strategic and operational objectives. - Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions. - Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals. - Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.) - Performs related duties as assigned and unrelated duties as requested.

The Manager of Network Management and Operations is responsible for the strategic planning, delivery, and continuous improvement of the entire network infrastructure for a highly reputable hospital in Pennsylvania. This role ensures the high availability, security, and performance of all clinical, business, and communication applications by overseeing daily operations, implementing best practices, and managing technologies including routers, switches, firewalls, wireless systems, and cloud platforms. A key objective is to maintain optimal service levels, lower the total cost of ownership, and build a scalable platform for future growth, all while serving as the primary technology advocate and business liaison for network-related initiatives across the organization. Key Responsibilities: Lead the re-architecting and modernization of the enterprise network environment, including routers, switches, firewalls, wireless systems, and cloud connectivity, to enhance performance, security, and scalability for future growth. Oversee the daily operations, monitoring, patch management, and high availability of the network infrastructure to ensure uninterrupted delivery of critical clinical, business, and communication applications. Develop and manage capital/operating budgets, vendor relationships, and service level agreements (SLAs) to optimize cost, ensure quality service delivery, and maintain compliance with industry regulations. Recruit, develop, and lead a high-performing technical team, fostering a professional, customer-service-oriented work environment and ensuring staff are equipped to support current and next-generation technologies. Serve as the primary technology advocate and liaison between IT and business units, translating complex technical strategies into understandable business rationale and ensuring technology solutions effectively support and enable organizational objectives. This leadership position requires a seasoned IT professional with 5-7 years of management experience, preferably in healthcare, and a deep technical background in network architecture, automation, and operations. The ideal candidate will have proven expertise in managing 24/7, geographically dispersed systems, a strong knowledge of healthcare IT (such as Epic), and experience with cloud platforms like Microsoft Azure. Essential functions include developing and executing a broad network strategy, managing vendor relationships and budgets, ensuring compliance with regulations like HIPAA, and leading a team of technical staff. The role demands a polished communicator who can translate complex technical concepts for diverse audiences, foster a customer-service-oriented culture, and recruit and develop a high-performing team to support both current operations and next-generation technologies.

The Data Manager oversees the quality and timeliness of all data management activities for a department, program or study, and is responsible for data collection and maintenance, documents, questionnaires, data cleaning, query tracking, compilation and maintenance of manuals. The Data Manager develops and monitors metrics, and ensures appropriate training for the staff, and may have limited supervisory responsibility. Bachelors Degree (Masters degree in related field preferred) 3 years of data management/quality assurance/experience in a healthcare environment is preferred, or less with demonstration of strong proficiency in a data-driven environment. Creates, updates, maintains and validates data for the provision of computerized reports. Manage data through review, computerization, cleaning and auditing for compliance with standard operating procedures, and regulatory agency guidelines. Reviews, analyzes, and validates data to ensure consistency, integrity and accuracy based on specific guidelines. Develops study questionnaires. Analyze responses; develop plans to provide feedback. Assists instandardizing data management procedures such as documentation for departmental operating procedures. Maintains documentation and data quality management guidelines. Writes and prepares manuscripts reports and other materials for internal and external audiences. Ensures data accuracy through review of case report forms or questionnaires for completeness and consistency. Recognizes recurring issues and analyze causes in order to reach a solution. Generate plans and provide tools/techniques for improvement and to measure success. Provides guidance appropriate training to staff. Coordinate activities required to meet quality standards. Maintains knowledge of current regulations and technologies related to data management Performs other duties as assigned.

At Vericel Corporation, we are pioneers in advanced cell therapies for sports medicine and severe burn care, transforming patient lives through cutting-edge regenerative medicine. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care). Position Summary: The MES System Manager will drive efficiency and reliability in our manufacturing processes. This role involves developing Manufacturing Execution System (MES) support strategies, collaborating with vendors, optimizing system performance, and ensuring compliance with GxP regulations. Schedule: This position is in-office from Monday - Thursday in our new Burlington, MA location, with flexibility to work remotely on Fridays. ESSENTIAL FUNCTIONS Develop and maintain an MES support strategy that integrates manufacturing process knowledge, equipment design, and quality standards with information technology to reduce downtime. Collaborate closely with internal staff and external vendors to evaluate and implement MES application upgrades, hotfixes, and enhancements. Continuously monitor MES system performance, review logs, and diagnostic data, and respond appropriately to ensure optimal operation. Partner closely with Manufacturing organization to acquire a deep understanding of manufacturing processes and system configurations to provide well-informed recommendations for system optimization. Regularly review and update SOPs, reference materials, and other controlled content. Provide on-call support for EBR/APS systems as needed to maintain uninterrupted operations. Mentor and train new MES resources, both internal and external, to foster a skilled and knowledgeable team. Manage software and configurations required for external system interfaces, facilitating seamless data exchange. Contribute to, facilitate, review, and update system development lifecycle and validation documents as needed for GxP IT implementation and enhancement projects. Support multiple ongoing IT initiatives within the MES environment, aligning technology solutions with business requirements. Regularly evaluate business requirements and propose effective solutions, actively engaging with end users and stakeholders to plan and execute system enhancements and related changes. Qualifications: A Bachelor's degree in Computer Science, Information Technology, or Business Administration required. Five to eight years experience with enterprise systems, ideally in MES solution deployment and knowledge of MES technologies such as Siemens OpCenter Execution Pharma (EBR) and OpCenter APS (Scheduling) would be preferable. Experience in Pharmaceutical, Biotechnology, or Life Sciences industry. Database administration knowledge for Oracle, SQL and/or other platforms is preferable. Knowledge of business intelligence platforms such as PowerBI and other data ETL and modeling tools is preferred. Demonstrated leadership skills and experience working in diverse, multi-disciplined work groups. Knowledge of GMPs, GAMP 5, 21 CFR Part 11, Annex 11, MHRA/FDA Data Integrity preferred. Why Vericel? Cutting-Edge Science: Work with a leading regenerative medicine product that is transforming patient care. Career Growth: Be a part of a growing organization with opportunities to expand your impact. Collaborative Culture: Work alongside a team of dedicated professionals who are passionate about improving lives. The salary range Vericel reasonably and in good faith expects to pay for this position at the time of this posting is $101,000 to $135,000 annually. The actual salary offered will be determined based on factors such as the candidate's qualifications, experience, and skills. Bonus, incentive pay, equity and benefits may be provided in addition to the base compensation listed above. In accordance with Massachusetts law, Vericel provides the pay range that it reasonably and in good faith expects to pay for a particular and specific employment position at the time of posting or offer. This range is subject to change based on business needs, market conditions, and individual qualifications. Employees and applicants may request the pay range for their position or for a position to which they are applying. Retaliation for making such a request is strictly prohibited. EEO Statement All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer. Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state.

At Vericel Corporation, we are pioneers in advanced cell therapies for sports medicine and severe burn care, transforming patient lives through cutting-edge regenerative medicine. Our commitment to innovation, patient-centered focus, and scientific excellence drives us to develop groundbreaking treatments including MACI (knee cartilage repair), Epicel and Nexobrid (burn care). Position Summary: The MES System Manager will drive efficiency and reliability in our manufacturing processes. This role involves developing Manufacturing Execution System (MES) support strategies, collaborating with vendors, optimizing system performance, and ensuring compliance with GxP regulations. Schedule: This position is in-office from Monday - Thursday in our new Burlington, MA location, with flexibility to work remotely on Fridays. ESSENTIAL FUNCTIONS Develop and maintain an MES support strategy that integrates manufacturing process knowledge, equipment design, and quality standards with information technology to reduce downtime. Collaborate closely with internal staff and external vendors to evaluate and implement MES application upgrades, hotfixes, and enhancements. Continuously monitor MES system performance, review logs, and diagnostic data, and respond appropriately to ensure optimal operation. Partner closely with Manufacturing organization to acquire a deep understanding of manufacturing processes and system configurations to provide well-informed recommendations for system optimization. Regularly review and update SOPs, reference materials, and other controlled content. Provide on-call support for EBR/APS systems as needed to maintain uninterrupted operations. Mentor and train new MES resources, both internal and external, to foster a skilled and knowledgeable team. Manage software and configurations required for external system interfaces, facilitating seamless data exchange. Contribute to, facilitate, review, and update system development lifecycle and validation documents as needed for GxP IT implementation and enhancement projects. Support multiple ongoing IT initiatives within the MES environment, aligning technology solutions with business requirements. Regularly evaluate business requirements and propose effective solutions, actively engaging with end users and stakeholders to plan and execute system enhancements and related changes. Qualifications: A Bachelor's degree in Computer Science, Information Technology, or Business Administration required. Five to eight years experience with enterprise systems, ideally in MES solution deployment and knowledge of MES technologies such as Siemens OpCenter Execution Pharma (EBR) and OpCenter APS (Scheduling) would be preferable. Experience in Pharmaceutical, Biotechnology, or Life Sciences industry. Database administration knowledge for Oracle, SQL and/or other platforms is preferable. Knowledge of business intelligence platforms such as PowerBI and other data ETL and modeling tools is preferred. Demonstrated leadership skills and experience working in diverse, multi-disciplined work groups. Knowledge of GMPs, GAMP 5, 21 CFR Part 11, Annex 11, MHRA/FDA Data Integrity preferred. Why Vericel? Cutting-Edge Science: Work with a leading regenerative medicine product that is transforming patient care. Career Growth: Be a part of a growing organization with opportunities to expand your impact. Collaborative Culture: Work alongside a team of dedicated professionals who are passionate about improving lives. The salary range Vericel reasonably and in good faith expects to pay for this position at the time of this posting is $101,000 to $135,000 annually. The actual salary offered will be determined based on factors such as the candidate's qualifications, experience, and skills. Bonus, incentive pay, equity and benefits may be provided in addition to the base compensation listed above. In accordance with Massachusetts law, Vericel provides the pay range that it reasonably and in good faith expects to pay for a particular and specific employment position at the time of posting or offer. This range is subject to change based on business needs, market conditions, and individual qualifications. Employees and applicants may request the pay range for their position or for a position to which they are applying. Retaliation for making such a request is strictly prohibited. EEO Statement All applicants will receive consideration for employment without regard to their race, color, religion, sex, national origin, sexual orientation, gender identity, or protected veteran status and will receive consideration for employment and will not be discriminated against on the basis of disability. Vericel Corporation is an Equal Opportunity/Affirmative Action Employer. Vericel Corporation is VEVRAA federal contractor and desires priority referrals of protected veterans for job openings at all locations within the state.

Directs multiple Program Managers and projects within a Service Line ensuring goals and objectives are accomplished within prescribed time-frames and funding parameters. Incorporates strategic view of business objectives and the relationship to assigned Service Line projects. Oversees the prioritizing of projects, enforces processes and contributes to decisions regarding program and project direction. Engages with key stakeholders and clients in the resolution of complex issues. Job Responsibility Leads a functional unit in multiple sites by developing, communicating, and building consensus for strategic and tactical goals/programs that support business or region. Develops and articulates a short-term strategic vision for areas of responsibility and benefit expectations. Directs Program Managers in planning and coordinating staff and activities of an assigned area and ensures project milestones and budgetary constraints are maintained; collaborates with Program and Project Managers to define time-frames, funding, procedures, deliverables and staffing levels. Directs and manages cross-functional team engagement and alignment as it pertains to requirements, scope and project delivery. Ensures Program Managers work with IT teams, vendors and customers to develop project proposals outlining deliverables, requirements, risks, assumptions, key stakeholders, roles and responsibilities and budgets. Collaborates with the leadership to build and manage program management function in support of projects; assists in defining and developing departmental wide program management practices, governance standards, processes and metrics. Reviews high level deliverables across assigned Service Line projects and reports to the leadership on projects' status; reviews quality assurance procedures in accordance with established methodology and ensure successful project execution by Program and Project managers. Escalates risk issues to the leadership when project scope requires intervention; assists in evaluation, re-prioritization and re-design of project plans and objectives as necessary. Contributes to Portfolio Management and Planning for assigned areas; collaborates with administrative leaders and cross-portfolio teams to create, enhance and deliver improved project management processes and practice. Ensures Program Managers train assigned staff in appropriate processes and documentation standards; manages resources including operating budget, supplies, equipment, space, staff, and information. Ensures Program Mangers are trained in Program Management, solutions supported by the program, and other tools and processes required; ensures program management governance exist for each program. Uses knowledge and skills to contribute to the development of functional objectives and principles to achieve goals in innovative ways. Problems addressed are of diverse scope and complexity ranging from moderate to substantial. Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions. Job Qualification Bachelor's Degree required, or equivalent combination of education and related experience. 8-12 years of relevant experience, required. 7+ years of leadership / management experience, preferred. PMP, PgMP or PfMP Certification, preferred. *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Discover a Technology career with real meaning. One that offers the opportunity to showcase your talents, achieve measurable success and gain immense satisfaction by enabling healthier lives everywhere, every day. We are looking for a Director of IT Cloud Infrastructure responsible for overseeing the strategic planning, implementation, and management of cloud solutions for Hologic. This role is responsible for leading and managing Hologic enterprise cloud strategy and enterprise cloud infrastructure. This role will also help drive and support new cloud initiatives that enhance operational efficiency, support business objectives, and ensure compliance with industry regulations. The Director will work closely with cross-functional teams to optimize cloud infrastructure and services, fostering innovation and scalability in the company's technology landscape. Key Responsibilities: Cloud Strategy Development: Develop and execute a comprehensive IT cloud strategy aligned with the company's business goals. Identify opportunities for leveraging cloud infrastructure technologies to drive innovation and improve operational efficiency. Stay abreast of emerging cloud trends and technologies to inform strategic planning and decision-making. Cloud Architecture and Implementation: Design and oversee the deployment of scalable, secure, and reliable cloud infrastructure. Ensure cloud infrastructure supports requirements for IT systems and applications. Design cloud architectures to support the company's needs for scalability, performance, and security. Compliance and Security: Ensure all cloud solutions comply with regulatory and other compliance requirements, such as SOC2, GDPR, HIPAA, FDA, and other relevant standards. Implement robust security measures to protect sensitive data and maintain regulatory compliance. Develop and maintain disaster recovery and business continuity plans for cloud services. Team Leadership and Development: Lead, mentor, and develop a team of cloud professionals, including architects, engineers, and administrators. Foster a culture of continuous improvement, collaboration, and innovation within the team. Provide guidance and support for the professional growth and development of team members. Collaboration and Stakeholder Engagement: Work closely with senior leadership to understand business needs and align cloud initiatives accordingly. Collaborate with IT, engineering, and business teams to ensure successful cloud adoption and utilization. Communicate cloud strategies, progress, and benefits to stakeholders effectively. Performance Monitoring and Optimization: Monitor and optimize the performance, reliability, and cost-effectiveness of cloud infrastructure and services. Implement tools and processes for ongoing monitoring, management, and optimization of cloud resources. Conduct regular assessments and reviews to identify areas for improvement and ensure optimal performance. Develop and report on Key Performance Indicators to ensure adherence to service level agreements, value for service, and to drive operational excellence. Vendor and Partner Management: Manage relationships with cloud service providers and technology partners. Negotiate contracts and service level agreements (SLAs) with cloud vendors. Evaluate and select third-party tools and services to enhance cloud capabilities. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred) or equivalent experience with at least 10 years of experience in IT, and minimally 5 years in a cloud-related role. Proven experience in a regulated environment - the medical technology or healthcare industry is a plus. Strong knowledge of cloud platforms (e.g., AWS, Azure, Google Cloud) and services including hands-on Exceptional strategic planning and organizational skills. Strong leadership and team management abilities. Excellent communication and interpersonal skills. Proficiency in cloud architecture frameworks and best practices. Experience with cloud security, data management, and compliance. Required Certifications: Cloud Architecture Certification (AWS, Azure, or GCP) or strong cloud architecture experience. Good understanding of security and proficiency in designing security solutions aligned with NIST Cybersecurity Framework, Cloud Security Alliance methodologies, and SOC 2. The annualized base salary range for this role is $157,400 to $279,700 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs, and market demand. Why Hologic? We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career. If you have the right skills and experience, apply today! #LI-RF1 #LI-Director Agency and Third Party Recruiter Notice: Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered. Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.

CURRENT OPENING: * Full-time (EXEMPT) * On-site/Hybrid * Participation in after-hours or on-call support rotation The Network and Infrastructure Administrator is responsible for supporting and enhancing the organization's technology backbone. This role ensures the reliability, security, and scalability of network and core systems infrastructure, including switching, routing, wireless, firewalls, servers, gateways, and virtual environments. This position will be performed in accordance with TANDEM LIVING Core Values, Mission Statement, and regulations. QUALIFICATIONS: * Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent professional experience. * Three to five (3-5) years of experience supporting enterprise IT infrastructure, including network and server environments. * Strong knowledge of Cisco networking, VLANs, routing, switching, and wireless systems. * Experience with VMware, Active Directory, DNS, DHCP, and other core IT services. RESPONSIBILITIES INCLUDE: * Maintain and optimize enterprise network infrastructure, including switches, routers, wireless systems, and firewalls. * Manage and support Cisco-based infrastructure, including routing, switching, Cisco Firewalls (SSA), and Meraki wireless networks. * Administer and maintain virtualized environments, including VMware and VMware Horizon deployments. * Monitor network performance, uptime, and capacity while ensuring security best practices and redundancy. * Collaborate with IT leadership to plan and execute infrastructure upgrades, migrations, and integrations. BENEFITS: At TANDEM LIVING we value the wellbeing of our team members and offer competitive wages and a comprehensive benefit package! Benefits may include: * Medical, Dental, and Vision Insurance * 401(k) Retirement Plan with company match * Tuition Reimbursement, Scholarship, and Advancement Programs * Paid Time Off * Company-paid Life Insurance * Access to our Wellness Center and Pool at no charge * $500 Unlimited Employee Referral Bonus!

The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking an IT Systems Administrator who, under the guidance of the IT Systems Manager, is primarily responsible for designing, implementing, maintaining, and securing the organization's network infrastructure across all locations. The IT Systems Administrator manages firewalls, switches, VPN tunnels, servers, wireless networks, backups, and system monitoring while collaborating closely with the IT Manager and support staff. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients' quality of life, please consider our IT Systems Administrator opportunity. Requirements The IT Systems Administrator will ensure to: * Configure, maintain, and monitor LAN/WAN networks, switches, routers, and firewalls * Maintain reliable network performance, uptime, and capacity planning. * Manage backup systems, disasters recovery procedures, and log reviews. * Implement and monitor intrusion detection/prevention, endpoint protection, and security audits. * Manage patching, updates, and system hardening. * Troubleshoot network outages, connectivity issues, and system performance problems. * Assist in IT planning, budgeting, and infrastructure road maps. Education and Experience Required: * Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) * 3+ years of experience in network administration * Hands-on experience with firewalls, switches, VLANS's, VPN's, and Windows Servers. * Understanding of HIPPA/HITECH requirements and network security practices. * Experience with Active Directory, DNS, SHCP, Group Policy. * Strong problem-solving and critical thinking skills. Preferred Qualifications * Experience in healthcare (FQHC, hospital, clinic environment) * Familiarity with Meraki, Fortinet, SonicWall, or similar network systems. * Experience with VoIP administration and telehealth infrastructure. Licenses and Certifications: * CCNA, Network+, Security+, or equivalent. Benefits: Jordan Health offers a competitive salary and full benefits offering including medical, dental, vision, life insurance, and 403b retirement plan. We offer Professional Development allowance. Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law. About Jordan Health: Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance. Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services. Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients. While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services. Salary Description $25.85-$27.31/HOUR

Experience Mid-Level Area Network Information Systems Business Cohen Veterans Network, Inc. Status Full Time - Exempt Job Grade 05 A Career with Cohen Veterans Network, Inc At Cohen Veterans Network, we seek to improve the quality of life for veterans, including those from the National Guard and Reserves, active duty, and their families. CVN works to strengthen mental health outcomes and complement existing support. Our vision is to ensure that every veteran, active-duty service member, and family member is able to obtain access to high-quality care that enables them to lead fulfilling and productive lives. The Cohen Veterans Network, Inc., is a not-for-profit philanthropic organization (a registered 501c3 Private Foundation). What you'll do We are looking to add a Clinical Information Systems Manager to our team. Under the direction of the Senior Director of Network Information Systems, you will play a key role in the advancement of the veterans' mental health care by providing system administration, report analysis, training, and support for CVN's network‐wide Electronic Health Record (EHR) and data reporting systems. Specifically, you will: Clinical Information Systems Administration Serve as a super user for various clinical information systems, including EHR, patient portals, digital front door platforms, ambient listening tools, and more Create and maintain documentation for user guides, processes, policies, system configuration, and help related materials for end users Support the implementation of the EHR and supporting clinical systems in new clinics, including initial setup, configuration, integration testing, end user training, go live support, and ongoing support thereafter Work with clinical information system vendors and other CIS team members on future system development, such as testing of new or changed functionality, upgrades to software, updates to workflows, new versions of forms, etc. Collaborate across departments for various CIS initiatives and projects to include new system implementations, system build, testing and validation, communication, vendor development, etc., that align with network priorities Champion innovation by identifying opportunities for process improvement, leveraging existing and emerging technologies that support data driven decision making across the care delivery systems Lead validation of network wide of dashboards and develop reporting analyses to ensure accuracy, consistency, and clinical trends to support data driven decision making and enhancing quality of care across clinics Stay abreast of EHR and supporting system functionality and available enhancements, work with team to assess and implement tools and processes that further organizational goals Perform miscellaneous job-related duties as assigned Clinical Information Systems Clinic Support Act as the primary point of contact for up to five clinics, supporting their clinical systems environment and data reporting needs. Provide technical support and troubleshooting for clinical staff via a Help Desk ticketing system, ensuring timely and consistent resolution of system issues. Generate standard cadence of reports on key performance indicators and quality assurance initiatives such as access, utilization, outcomes, etc. Develop ad-hoc reports for grant reports, board presentations, or marketing materials Communicate any system developments, upgrades, or changes that may impact day to day processes in EHR and other clinical systems Participate in regular meetings with clinic staff regarding data compliance and clinical information system functionality Deliver onboarding training and supporting resources for all clinic staff on clinical systems, data collection processes, and compliance requirements. Provide refresher training and system updates as needed to ensure consistent user proficiency. Serve as the administrator for the Relias Learning Management System platform; managing user accounts Participate in monthly Clinical Support Team meetings alongside the Central Office and contribute to all necessary CST reports, clinic performance reviews, etc. What's required Bachelor's Degree in a related field or equivalent experience At least 3+ years of experience Experience with Electronic Health Record Systems required Strong proficiency with Microsoft products Excellent written and oral communication skills Experience with privacy and security practices, including HIPAA Experience working in behavioral health or community health systems a plus Veteran, Military Spouse, or experience in the veteran community a plus Moderate level of travel required (30%) Comfort working collaboratively and independently in a fast paced environment Strong proficiency with reporting and data analysis with attention to detail and accuracy Self-starter mindset who is resourceful, proactive, and meets deadlines with minimal supervision Solution oriented approach, capable of navigating complex challenges and relationships with professionalism and a positive attitude Excellent interpersonal skills, with the ability to build strong working relationships across all levels of the organization Adaptability and creative thinking in a rapidly changing environment, with the ability to approach evolving tasks and problems with flexibility and innovation Strong presentation and training skills, with the ability to engage small to mid sized groups of varying skill levels, both virtually and in person Continuous learning mindset and eager to stay current with emerging trends, tools, and best practices in the field We take care of our people Fully paid health care benefits Generous leave policies Substantial PTO and sick leave Mental and physical wellness programs Support a diverse, equitable and inclusive culture which empowers our people to be who they are, contribute their unique perspectives and make a difference in the lives of who we serve Professional learning and development opportunities Company teambuilding events This role is also anticipated to be eligible to participate in an annual bonus plan. A laptop and additional computer equipment will be provided to you by the company A 401(k) savings program with an employer match and more The programs and initiatives of Cohen Veterans Network are staffed by talented individuals who have the passion, drive, and skills necessary to fulfill our mission. CVN is an Equal Opportunity Employer, appreciates and values individual differences, and welcomes diversity in its broadest definition. We are committed to promoting an inclusive organizational environment of dignity and respect. The annual base salary range for this role is $77,500 - $95,000 (USD) , which does not include discretionary annual bonus compensation or our comprehensive benefits package. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. This position requires access to Protected Health Information (PHI) in order to carry out identified job responsibilities. The type of PHI to which this position will have access, and any conditions on such access must be approved and documented prior to receiving such access.

At CareAllies, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. This position is responsible managing daily activities and implementation of strategies for provider HEDIS and STARS performance, recruitment and contracting of physicians, physician groups and facilities including large or complex groups/facilities (large independent hospital systems, integrated & non-integrated systems, value based contracting, etc). The individual in this role will develop and maintain relationships with providers, ensure strategic coverage for assigned territory, be responsible for education of providers, and for ongoing provider service. As a manager, this individual will lead a team of Network Operations Coordinators. This person will guide and educate the team to deliver the needed support services for our clients. This person is responsible for the management, mentoring and training of a team responsible for provider contracting and provider support resources, providing subject matter expertise to improve efficiencies and results. This person must have ability and willingness to travel within assigned areas of responsibility, including overnight stays. CareAllies' consultative approach emphasizes physician engagement, delivery system organization and culture change, actionable data and analytics, as well as patient engagement to support treatment plans. We collaborate with providers to drive change and ensure success in a value-based market **Job Requirements:** + Bachelor Degree and 5 years provider contracting experience OR 9 years managed care experience including 5 years provider contracting experience. + Extensive knowledge of provider and facility contracting, products, and claims/processing systems. + Leadership skills to oversee staff, implement initiatives, and work across the company to resolve issues. + Negotiation skills. + Relationship building skills. + Knowledge of marketplace. + Meet deadlines and work well under pressure. + Verbal and written communication skills to interact with all levels of corporate personnel and providers. + PC proficiency to include Microsoft Office. + Analytical skills + Project management skills to lead or participate in projects or initiatives. + Ability and willingness to travel within assigned areas of responsibility, including overnight stays **Preferred Job Qualifications & Additional Details:** + Previous HEDIS and/or CMS STARs experience + Solid understanding of health insurance, customer messaging/design and project management + Expert level of Excel preferred (knowledge of pivot tables, VLOOKUP, etc.). + Experience in financial/trend analysis + Team player with proven ability to foster and manage working relationships within a matrix environment to obtain buy-in and drive results. + **Client-site Location:** This is a field based position in the Pennsylvania market, primarily Philadelphia, including surrounding counties. The individual will be onsite at provider offices typically 3 days a week and work from home 2 days a week. + **Schedule:** Monday - Friday, typical business hours with infrequent evening and weekend meetings. + **Sponsorship:** Sponsorship is not available **EEO Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Pay Transparency Statement:** At CareAllies, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, a minimum of 15 days' of paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for full-time employees. The salary offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **Min to Max Range:** $90,900.00 - $164,200.00 Exact compensation may vary based on skills, experience, and location.

The Assistant Director of Technology Services will support the Director of IT in leading the organization's technology operations, strategic planning, and team management. This role serves as second-in-command and often assumes Director responsibilities in their absence. Program Specific Essential Duties and Responsibilities: Leadership & Management • Assist the Director of Technology Services in planning and managing improvements that align with organizational goals • Supervise IT support staff and manage the daily help desk engagement with FHCW staff • Act as Director of Technology Services in their absence, making critical decisions as needed Operations & Projects • Oversee daily IT operations including infrastructure, applications, and support services • Lead major technology projects and initiatives from planning through implementation • Ensure IT service delivery meets organizational needs and SLAs • Coordinate cross-functional technology projects with other departments Technical Oversight • Evaluate and recommend new technologies, systems, and solutions • Ensure security, compliance, and disaster recovery protocols are maintained • Oversee system upgrades, implementations, and maintenance • Monitor IT performance metrics and implement improvements • Act as an escalation point for IT staff and problem resolution Staff Development • Recruit, train, and mentor IT staff • Conduct performance evaluations and professional development planning • Foster a collaborative and innovative team culture Vendor & Stakeholder Management • Manage relationships with technology vendors and service providers • Communicate IT initiatives and issues to the Director of Technology Services • Serve as liaison between IT and other business units Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And/Or Experience • Bachelor's degree in Computer Science, Information Technology, or related field • Master's degree preferred • 7-10+ years of IT experience • 3-5+ years in IT management or leadership roles • Proven track record of managing complex projects and teams • Strong leadership and people management abilities • Excellent communication and interpersonal skills • Strategic thinking and problem-solving capabilities • Knowledge of current IT systems, infrastructure, and security practices • Project management expertise (PMP certification often preferred) Position reports directly to the Director of IT EOE

Job Description The Assistant Director of Technology Services will support the Director of IT in leading the organization's technology operations, strategic planning, and team management. This role serves as second-in-command and often assumes Director responsibilities in their absence. Program Specific Essential Duties and Responsibilities: Leadership & Management • Assist the Director of Technology Services in planning and managing improvements that align with organizational goals • Supervise IT support staff and manage the daily help desk engagement with FHCW staff • Act as Director of Technology Services in their absence, making critical decisions as needed Operations & Projects • Oversee daily IT operations including infrastructure, applications, and support services • Lead major technology projects and initiatives from planning through implementation • Ensure IT service delivery meets organizational needs and SLAs • Coordinate cross-functional technology projects with other departments Technical Oversight • Evaluate and recommend new technologies, systems, and solutions • Ensure security, compliance, and disaster recovery protocols are maintained • Oversee system upgrades, implementations, and maintenance • Monitor IT performance metrics and implement improvements • Act as an escalation point for IT staff and problem resolution Staff Development • Recruit, train, and mentor IT staff • Conduct performance evaluations and professional development planning • Foster a collaborative and innovative team culture Vendor & Stakeholder Management • Manage relationships with technology vendors and service providers • Communicate IT initiatives and issues to the Director of Technology Services • Serve as liaison between IT and other business units Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And/Or Experience • Bachelor's degree in Computer Science, Information Technology, or related field • Master's degree preferred • 7-10+ years of IT experience • 3-5+ years in IT management or leadership roles • Proven track record of managing complex projects and teams • Strong leadership and people management abilities • Excellent communication and interpersonal skills • Strategic thinking and problem-solving capabilities • Knowledge of current IT systems, infrastructure, and security practices • Project management expertise (PMP certification often preferred) Position reports directly to the Director of IT EOE Monday-Friday; 8:30am -5:00pm

The Assistant Director of Technology Services will support the Director of IT in leading the organization's technology operations, strategic planning, and team management. This role serves as second-in-command and often assumes Director responsibilities in their absence. Program Specific Essential Duties and Responsibilities: Leadership & Management • Assist the Director of Technology Services in planning and managing improvements that align with organizational goals • Supervise IT support staff and manage the daily help desk engagement with FHCW staff • Act as Director of Technology Services in their absence, making critical decisions as needed Operations & Projects • Oversee daily IT operations including infrastructure, applications, and support services • Lead major technology projects and initiatives from planning through implementation • Ensure IT service delivery meets organizational needs and SLAs • Coordinate cross-functional technology projects with other departments Technical Oversight • Evaluate and recommend new technologies, systems, and solutions • Ensure security, compliance, and disaster recovery protocols are maintained • Oversee system upgrades, implementations, and maintenance • Monitor IT performance metrics and implement improvements • Act as an escalation point for IT staff and problem resolution Staff Development • Recruit, train, and mentor IT staff • Conduct performance evaluations and professional development planning • Foster a collaborative and innovative team culture Vendor & Stakeholder Management • Manage relationships with technology vendors and service providers • Communicate IT initiatives and issues to the Director of Technology Services • Serve as liaison between IT and other business units Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And/Or Experience • Bachelor's degree in Computer Science, Information Technology, or related field • Master's degree preferred • 7-10+ years of IT experience • 3-5+ years in IT management or leadership roles • Proven track record of managing complex projects and teams • Strong leadership and people management abilities • Excellent communication and interpersonal skills • Strategic thinking and problem-solving capabilities • Knowledge of current IT systems, infrastructure, and security practices • Project management expertise (PMP certification often preferred) Position reports directly to the Director of IT EOE Monday-Friday; 8:30am -5:00pm

The Assistant Director of Technology Services will support the Director of IT in leading the organization's technology operations, strategic planning, and team management. This role serves as second-in-command and often assumes Director responsibilities in their absence. Program Specific Essential Duties and Responsibilities: Leadership & Management • Assist the Director of Technology Services in planning and managing improvements that align with organizational goals • Supervise IT support staff and manage the daily help desk engagement with FHCW staff • Act as Director of Technology Services in their absence, making critical decisions as needed Operations & Projects • Oversee daily IT operations including infrastructure, applications, and support services • Lead major technology projects and initiatives from planning through implementation • Ensure IT service delivery meets organizational needs and SLAs • Coordinate cross-functional technology projects with other departments Technical Oversight • Evaluate and recommend new technologies, systems, and solutions • Ensure security, compliance, and disaster recovery protocols are maintained • Oversee system upgrades, implementations, and maintenance • Monitor IT performance metrics and implement improvements • Act as an escalation point for IT staff and problem resolution Staff Development • Recruit, train, and mentor IT staff • Conduct performance evaluations and professional development planning • Foster a collaborative and innovative team culture Vendor & Stakeholder Management • Manage relationships with technology vendors and service providers • Communicate IT initiatives and issues to the Director of Technology Services • Serve as liaison between IT and other business units Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And/Or Experience • Bachelor's degree in Computer Science, Information Technology, or related field • Master's degree preferred • 7-10+ years of IT experience • 3-5+ years in IT management or leadership roles • Proven track record of managing complex projects and teams • Strong leadership and people management abilities • Excellent communication and interpersonal skills • Strategic thinking and problem-solving capabilities • Knowledge of current IT systems, infrastructure, and security practices • Project management expertise (PMP certification often preferred) Position reports directly to the Director of IT EOE

The Assistant Director of Technology Services will support the Director of IT in leading the organization's technology operations, strategic planning, and team management. This role serves as second-in-command and often assumes Director responsibilities in their absence. Program Specific Essential Duties and Responsibilities: Leadership & Management * Assist the Director of Technology Services in planning and managing improvements that align with organizational goals * Supervise IT support staff and manage the daily help desk engagement with FHCW staff * Act as Director of Technology Services in their absence, making critical decisions as needed Operations & Projects * Oversee daily IT operations including infrastructure, applications, and support services * Lead major technology projects and initiatives from planning through implementation * Ensure IT service delivery meets organizational needs and SLAs * Coordinate cross-functional technology projects with other departments Technical Oversight * Evaluate and recommend new technologies, systems, and solutions * Ensure security, compliance, and disaster recovery protocols are maintained * Oversee system upgrades, implementations, and maintenance * Monitor IT performance metrics and implement improvements * Act as an escalation point for IT staff and problem resolution Staff Development * Recruit, train, and mentor IT staff * Conduct performance evaluations and professional development planning * Foster a collaborative and innovative team culture Vendor & Stakeholder Management * Manage relationships with technology vendors and service providers * Communicate IT initiatives and issues to the Director of Technology Services * Serve as liaison between IT and other business units Qualifications and Education Requirements: One of the following combinations of education and employment experience must be met in order to be considered for the position: Education And/Or Experience * Bachelor's degree in Computer Science, Information Technology, or related field * Master's degree preferred * 7-10+ years of IT experience * 3-5+ years in IT management or leadership roles * Proven track record of managing complex projects and teams * Strong leadership and people management abilities * Excellent communication and interpersonal skills * Strategic thinking and problem-solving capabilities * Knowledge of current IT systems, infrastructure, and security practices * Project management expertise (PMP certification often preferred) Position reports directly to the Director of IT EOE Monday-Friday; 8:30am -5:00pm