Work From Home Palm Springs, CA jobs - 28 jobs

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)

We appreciate you checking us out! Work At Home Data Entry Research Panelist Jobs - Part Time, Full Time This work-from-home position is ideal for anyone with a diverse professional background, including administrative assistants, data entry clerks and typists, customer service rep Thank you for checking us out! Work From Home Data Entry Research Panelist Jobs - Part Time, Full Time This is a remote work from home position perfect for those with any type of work background such as administrative assistant, data entry clerk, typing, customer service representative, drivers etc. We are seeking individuals who are looking for part time or full time work or side gigs to be connected with companies who are hiring employees directly to work from their homes. You will find both full-time and part-time remote opportunities in a variety of career fields. Legitimate Work From Home Data Entry Jobs are going to require that you have skills relevant to the position you are applying for. Training is provided based on the position. JOB PAY up to $250hr. (single session research studies) up to $3,000 (multi-session research studies) JOB REQUIREMENTS Computer with internet access Quiet work space away from distractions Must be able and comfortable to working in an environment without immediate supervision Ability to read, understand, and follow oral and written instructions. Data entry or administrative assistant experience is not needed but can be a bonus We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn You must apply on our website as well so please look out for an email from us once you apply. Here's what you need to get started LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone. Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute. Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory We look forward to working with you! Connect with us via email by applying to this posting! Flexibility to participate in discussions on-line or in-person. No commute needed if you choose to work from residence. No minimum hours. You can do this part-time or full-time Enjoy cost-free samples from our sponsors and partners for your feedback on their products. Click the 'Apply' button to make an application for this position now. This position is open to anyone looking for short-term, work at home, part-time or full-time job. The hrs are adaptable and no previous experience is required. Our paid market survey participants originate from all backgrounds and markets including data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, chauffeur, medical assistant, nurse, call facility representative, and so on. If you are seeking a versatile part-time remote work from home job, this is a wonderful position for making a good side revenue.s or drivers. Unleash your skillset within an accommodating role that can be managed from any location! Are you searching for a new way to make money? Look no further - we are seeking individuals now who can work remotely from their own homes! Whether it's part-time or full-time, discover an opportunity that works best with your schedule. You will find both full-time and part-time remote opportunities in a variety of career fields. To secure a legitimate work from home data entry position, expertise in that field isn't an absolute must. Companies providing these jobs offer comprehensive training to the successful applicant so they can excel at their role! JOB REQUIREMENTS Computer with internet access Quiet work space away from distractions Must be able and comfortable to working in an environment without immediate supervision Ability to read, understand, and follow oral and written instructions. Data entry or administrative assistant experience is not needed but can be a bonus We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn JOB PAY up to $250hr. (single session research studies) up to $3,000 (multi-session research studies) Applying on our website is necessary to ensure you receive important updates from us. Keep an eye out for emails with further instructions! To get started, these are the essential elements you'll need! LapTop. You may be asked to use your webcam. These types of studies typically pay more. You'll need a stable internet connection. You may be asked to conduct a study using your SmartPhone. Data entry skills. All studies require that you be able to read, write and take direction as well as type a minimum of 25 words per minute. Backgrounds in Customer Service, Administrative Assisting, Sales and Sales Support helpful but not mandatory We're eager to collaborate with you! Take the next step and reach out via email--apply now for a position today! Take control of your work schedule with our flexible position that allows for remote or in-person participation. With no minimum hours, you can choose to tackle this role part time or full time from the comfort of home. Plus, gain exclusive access to complimentary samples from sponsors and partners as a reward for offering valuable feedback on their products! Act now by clicking 'Apply' and launch into an exciting new work at home job today! This position is open to anyone looking for short-term, work at home, part-time or full-time job. Do you want to add an extra stream of income? Let us help! By participating in our paid market survey, people from all walks of life can earn some money. No prior experience is needed and the hours are flexible-perfect for those looking for a part-time job they can do remotely. Roles include data entry clerk, customer service agent, nurse or medical assistant - just choose what suits your skills best and start earning!

Salary: $115,000 - $125,000 + commissions Territory: AZ, CA, NV, UT, OR, WA, ID, MN, WY, AK, HI Travel: Extensive At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary We love to win, and we do it by creating a culture of care and performance. Our secret ingredient is our culture. We are #1 in our industry through passion, teamwork and results. We work hard and we have a great time doing it. Sound good to you? Compass Group has a Regional Sales Director (New Business) position available in the Western United States with a focus on: AZ, CA, NV, UT, OR, WA, ID, MN, WY, AK, HI. This professional top-performer will be an organized self-starter, who loves to hunt for new opportunities and is able to work independently. This is not a team management position but a strategic, high level, high integrity individual contributor role that builds strong relationships and directs the sales process in collaboration with our operating partners. As the Regional Sales Director you report to the National Vice President of Sales and are responsible for profitable market growth of new opportunities within the Chartwells Higher Education market. Selling the premier Chartwells brand (****************************** ), the candidate will be based in a major metro market close to a major airport; preferrable in the mountain or pacific time zone. We offer you earning potential of $200K (plus) with a base salary and commissions. Commissions and benefits include: annual bonus payouts, 401k, expense account, annual Sales Excellence trip (all expenses paid trip with guest to lavish resorts), company car and paid vacation. AND…we look towards your future with proactive learning and development, career pathing and loads of opportunity for internal mobility. Come join us for an unparalleled career opportunity and the best work family anywhere! Key Responsibilities: * Strong sales and sales-related function skills including commitment to Compass Sales Process * Ability to communicate effectively in written format and oral presentations * Ability to multi-task and establish priorities * Exceed annual new business target/quota * Cold calling, prospecting, networking and discipline to develop markets * Strong time management and territory development skills (multi-task ability) * Identify necessary support resources to successfully close new business * Computer skills including CRM, Outlook, Word, Excel, PowerPoint and Adobe Acrobat * High energy, positive attitude and excellent communication/presentation skills Qualifications: * Interested candidates should have a BA or equivalent experience * Authentic new business hunter * Builder of strategic relationships with exposure and desire to work in a longer 12+ month, complex sales process * 5+ years sales experience; preferred focus on 80% minimum new business (new client) focus * A track record of consistently exceeding sales quotas and targets over time * Developing winning sales proposals and responding to complex RFP's * Think logically with a common sense approach * High energy level and overall likeability, strong executive presence, and the ability to progress further in the organization * Excellent communication and interpersonal skills * Motivated with the desire to earn well over $150K * This position entails up to 75% travel within the territory * Strong computer skills and ability to work with CRM database management system * High degree of personal accountability and integrity with emphasis on emotional intelligence * Experience adapting to and successfully building relationships - resulting in wins - with different personalities (internal stakeholders and prospects - preferably education market prospects) Apply to Chartwells Higher Education today! Chartwells Higher Education is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits. * Medical * Dental * Vision * Life Insurance/ AD * Disability Insurance * Retirement Plan * Paid Time Off * Holiday Time Off (varies by site/state) * Associate Shopping Program * Health and Wellness Programs * Discount Marketplace * Identity Theft Protection * Pet Insurance * Commuter Benefits * Employee Assistance Program * Flexible Spending Accounts (FSAs) * Paid Parental Leave * Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ********************************************************************************************** Req ID: 1494816 Chartwells HE MIRANDA CARTERET [[req_classification]]

Hapana is a rapidly growing software solution within the fitness industry, revolutionising the operations of multisite boutique businesses like F45, Gold's Gym, BFT, STRONG Pilates, Vaura, Fitstop, KX Pilates, and more. Our dedication to enhancing member experiences, coupled with unparalleled support, has earned us a reputation that spans over 17 countries. We're committed to fostering growth for our teams and clients through innovation and teamwork. Our business prides itself on its fast growth and dynamic industry, so we require humans with a vision to work with our small but mighty team. As a global company, we rely on open communication and people speaking up. Bring ideas, passion, and creativity to the role, and you'll fit right in. Job Summary As the Tier 2 Technical Support Agent you will play a key role in delivering high-quality, timely and technical sound support for all Hapana product lines. You will serve as the subject matter expert, handling advanced support tickets, collaborating with internal teams and contributing to process and documentation improvements. This role requires strong problem-solving skills, technical aptitude and a proactive approach to enhancing the client support experience. Experience with CRM platforms (particularly GoHighLevel) is highly advantageous and the ability to work effectively under pressure both autonomously and under supervision while maintaining a high level of accuracy is essential. Key Responsibilities Support Tickets - Manage high volumes of tickets, resolve complex issues, escalate when needed and meet SLA requirements while maintaining accuracy under pressure. Technical Training & Competency - Maintain knowledge of web development concepts including APIs, webhooks and authentication, develop experience with CRM systems, particularly GoHighLevel. Support Resources & Process Improvement - Identify opportunities to improve processes, create knowledge base articles and videos and coordinate support-related data tasks. Interdepartmental Liaison - Build relationships with CSMs, Development, Product, Onboarding and Sales teams validate technical requirements and ensure stakeholders receive accurate information. Stripe Support - Troubleshoot payment processing, billing concerns, and verification issues; escalate unresolved issues and maintain communication throughout resolution. Qualifications & Requirements Experience in technical support or Tier 2 support role, preferably in SaaS or software environments. Strong troubleshooting, analytical, and problem-solving abilities. Familiarity with APIs, webhooks, and basic web-development concepts. Excellent written and verbal communication skills with ability to simplify complex technical issues. Strong organisational skills with ability to manage multiple tasks in a fast-paced environment. Experience with Stripe or other payment processors is a plus. Ability to collaborate effectively across multiple departments. Basic experience with CRM platforms (particularly GoHighLevel) is highly advantageous. This role is based in the US and looking for someone based in West Coast or Central timezone as we ll as fully remote. Why Join Hapana? Be part of an innovative team transforming the fitness and wellness space. A culture that values trust, innovation, and teamwork. Opportunities for career growth in a dynamic, global organisation. Competitive salary, benefits, and wellness perks including fitness initiatives and work-life balance policies. If you have the experience, happy to wear multiple hats we want to hear from you. We thank you in advance for taking the time to apply, please note that only shortlisted candidates will be contacted for an interview. No recruitment agencies please. Hapana is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities, and perspectives to apply. We do not discriminate on the basis of race, religion, colour, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics

At Novacore, we're entering an exciting new chapter. Novacore is the newly formed specialty insurance entity created from the April 2025 sale of NSM Insurance Group's U.S. commercial division. While we carry forward a 35-year legacy of deep industry expertise, we're transforming what commercial insurance can be. The name Novacore reflects our ambition - nova for new and brilliant, core for strength and purpose. We're building something bold and meaningful, and every team member plays a vital role in that mission. With more than $1.3 billion in premium across 15+ specialty insurance programs, we're transforming the commercial insurance experience - delivering exceptional value to our agent partners and customers through smarter, faster and more collaborative ways of doing business. We specialize in tailored Property & Casualty and Accident & Health insurance solutions for niche industries, powered by advanced analytics, modern technology and a commitment to innovation at every level. Backed by strong leadership and a fresh vision, we're bringing together the best of our past with bold new ideas to shape the future of specialty insurance. We are currently seeking high-performing college student(s) interested in a career majoring in Insurance/Risk/Actuary Science to participate in Novacore's 2026 Summer Underwriting Internship Program. All internship opportunities are paid and offer mentorship, peer interaction, project work, executive visibility, volunteer opportunities, and networking events. This particular internship will be supporting Novacore's Shield Program (Shield Commercial Insurance Services Shield Commercial Insurance Services ), located at 43725 Monterey Ave, Palm Desert, California 92260. Our internship program runs from May 18th - August 6th and is considered a hybrid work situation with 3 days required onsite and 2 days work from home. Responsibilities * Fully assist Underwriters in all aspects of the underwriting process. * Interact with agents to provide superior customer service via phone and email. * Review submissions for completeness, accuracy and make requests for information. * Set up rating in system for underwriter to price. * Bind, book, bill and issue policies. * Responsible for review of all documentation of underwriting files with underwriter's guidance. * Follow up on open items and request additional items to finalize checklist. * Attend team meetings and perform additional duties as assigned. Qualifications * Strong attention to detail; strong focus on accuracy of information transferred from applications to system for rating. * Ability to service and maintain strong relationships with brokers. * Strong verbal and written communication skills. * Strong analytical/critical thinking skills. * Ability to work independently, manage multiple deadlines, and stay organized. * Thrives in a fast-paced environment and demonstrates teamwork capabilities.

Job DescriptionBenefits: Bonus based on performance Flexible schedule Opportunity for advancement Hiring: Private Security Guard Services Sales RepresentativeJoin Our Team and Build Your Career in Security Sales Why Work With Us Career Growth Be part of a fast-growing industry Flexible Schedule Work on your terms High Earning Potential Competitive commission structure About the Role Black Cube Security is seeking a driven and experienced Sales Representative with a strong background in security services sales. This is not a general sales role we require proven experience in selling security guard services. You will connect with potential clients, maintain relationships, and close high-value contracts. Commission-Based Pay Earn 5 percent of the gross profit from each contract. Responsibilities Prospect and engage potential clients across multiple industries Present and promote our security guard services with confidence Build and maintain strong, long-term client relationships Maintain CRM database to track leads and opportunities Schedule, attend, and lead sales meetings Follow up by phone, email, and in-person visits to finalize contracts Negotiate terms and close deals effectively What We Are Looking For Proven work experience in sales within the security services industry required Ability to provide references or proof of past performance in security sales Established client network and ability to generate new business Strong communication, presentation, and negotiation skills Self-motivated and goal-oriented personality Valid drivers license and clean driving record Apply Today Email: ************************* Phone: ************ Website: ************************ Company: Black Cube Security This is a remote position.

Seeking a driven and motivated engineer to join our sales team focusing on growing business with existing customers and developing new business. This position will involve applications engineering, sales support and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. Position will involve extensive formalized training plus work under a mentor, developing skills and gaining an understanding of CaptiveAire products, how we go to market, application engineering processes etc. as well as business development and sales strategies. Why Work for CaptiveAire? Nation's leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to provide fully integrated, sustainable HVAC Systems. Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times. Mission: to provide the highest quality products and service to our users at the lowest possible price Strong commitment to the development of our employees, including continuous education opportunities like sponsorship for Professional Engineering license and continuous education through weekly webinars and company developed technical videos What our employees have to say: There is never a day you don't learn something new at CaptiveAire. I am able to learn something new due to the freedom to take on new tasks independently and problem solve. I love the mindset of continuous learning and pushing the bounds of your capabilities and knowledge. I love the people I work with and the environment, particularly in a world where remote work is common. I love how Captiveaire is all about connections, with customers, coworkers, end users, and everyone in between. One of the things I appreciate most about CaptiveAire is how strongly it embodies the entrepreneurial spirit. I'm empowered with the autonomy to manage my work independently, while also benefiting from the robust support and resources of a large, well-established company. CaptiveAire is fast-moving and no-nonsense. We operate differently than any other company that I've worked for with our decentralized structure. Quick action is taken when a good idea is presented. We are focused on end users where the rest of the industry is very short-sighted. We are on the front lines, actively changing the landscape of the HVAC industry. Learn more about CaptiveAire and our products here A Day in the Life: A technical sales role encompasses a wide variety of tasks where one day does not look exactly like the next. The projects our team handles are high in volume and unique from one another, spanning throughout the whole course of design, procurement, coordination, and post-sale support. Typical tasks include: Outside sales meetings and calls to build relationships with existing and new customers Application engineering to apply our products using sound engineering principles Project management of installations in progress - Managing schedules/plans to guarantee we can get equipment on site when the site needs it, in turn creating satisfied and returning customers. Service and technical support of existing equipment Supporting end users to maintain high levels of customer service, from assisting contractors with wiring on site to remote troubleshooting for staff in the kitchen. Two to three full days per week in the office working on bids, one to two days on job sites, and dedicate another day to developing the territory. Territory development may include giving presentations to the engineering community, dropping off donuts to a new customer, or meeting a new contact with an existing customer. Comments from some of our sales engineers: Every day I get to help someone. Whether it's an engineer with a design, a contractor with a troubleshooting issue, or an end user looking for help to obtain better indoor air quality. I get to use my engineering skills, people skills and business skills every day. Our main "role" is not to sell products but to provide solutions - kitchen ventilation solutions, commercial ventilation solutions, heating/air conditioning solutions. I enjoy getting to work directly with end users and helping them complete their business goals. Attending a soft opening after completing a full design-build project with an owner is rewarding. I love the balance between working on designs in the office and also having that face to face interaction with our customers. It's awesome to handle the design phase of a project, then also take charge of the procurement process with the end user/customer and lastly watch our equipment perform as designed once installed and the project is complete. I also love the growth aspect of my role, I enjoy molding and shaping our business in order to set it up for success and then see the value we are adding to the market. Primary Job Responsibilities: Provide integrated application engineering and design support for a wide range of ventilation applications with the goal of providing sustainable products and the latest technologies best designed to meet the customers' needs. Work directly with Engineers, Contractors, End Users, and Food Service Dealers. Daily tasks include inside sales support, application engineering and outside sales. Responsibilities will vary and may include presentations, quotes, submittals, technical product support, job site visits and hands on troubleshooting as needed. Educate and promote CaptiveAire products to users in your market. This includes conference calls, meetings, organizing presentations, and product demos. Research and develop new business opportunities with new and existing users. Top notch customer service and willingness to go above and beyond to serve the customer. Quick turnaround times a priority. Continuously evaluate and improve processes as well as the customer experience. Required skills: 2-5 years experience 4 year technical degree in a mechanical, electrical, construction or science-oriented curriculum preferred Excellent computer, organizational and communication/presentation skills Problem solving with a passion for continuous learning Strong desire to interface with the customer Embrace new technologies and business savvy Passion for work with aggressive nature to succeed Willing to travel for various training opportunities If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment with CaptiveAire MUST BE A "GO GETTER"! Benefits: Medical, dental and vision insurance Disability & life insurance based upon election of medical insurance 401k with employer match Paid holidays Paid time off (PTO) based upon tenure Flexible spending account (FSA) Tuition reimbursement, including for Professional Engineering (PE) License Relocation assistance Salary: $70k-$100k base, negotiable dependent on experience, with additional monthly bonus based on productivity and profits. Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. To qualify, applicants must be legally authorized to work in the United States. At this time, we are not able to consider applicants that require sponsorship, now or in the future, for employment visa status. #LI- TL1 #P1

Join a team that's transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it's a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time. Our clinicians chose Headlight because… Clinician Led Expertise : Headlight was founded and led by clinicians. Our Clinical Leadership team is at the forefront of every decision we make. Admin Work on Autopilot: We handle insurance, billing, and marketing so you can focus on what you love - seeing clients. Innovative Technology: By using Blueprint AI to capture session notes, clinicians can focus less on documentation and more on meaningful client interaction and connection Your Supervision Matters: Headlight has partnered with Zivian Health to provide top notch vetted Supervising Physicians and a platform to ensure the highest standards for Clinical support. Competitive Benefits: We provide industry-leading benefits, a monthly bonus, 401(k) contributions, and more. Clinical Support: Consult with our Clinical Consult Groups or schedule case consultations with our leading clinician. Clinical Autonomy: You have the autonomy to make decisions about patient care and treatment while having the backing and guidance of our experienced Executive Therapists and Psychiatrists for case consultations. Collaborative Teams: Be a part of a collaborative team environment and a supportive community. Our clinicians are separated into small teams of 10 to 12, with a licensed clinical lead for assistance. You're never alone in your journey. Our Pillars Make things easier. Forge genuine connections. Elevate the standard. Headlight by the numbers Access: The typical wait time to see a W2 Clinician is 4 weeks, Headlight significantly reduces this to an average of 8.9 days to see a W2 Clinician, with 80% of clients being seen within two weeks. Retention and Therapeutic Relationships: Industry data indicates approximately 70% of clients return for a second therapy session. Headlight boasts a 92% return rate, reflecting Headlights ability to match clients to the right clinician. Continuity of care: Of Clients who attend at least four sessions, only 36% continue with the same clinician in the broader industry. Headlight surpasses this with a 94% continuity rate. Client Engagement and Attendance: Industry average for clients attending their first scheduled appointment is 65%. Headlight improves upon this with an 81% attendance rate, indicating effective initial engagement strategies. Roles and Responsibilities Diagnose and treat mental health and emotional disorders Work a hybrid model, Minimum of 3 days per week in office Offer individual and group therapy to patients Prescribe and monitor medications when necessary Maintain detailed records of patient visits and progress Assist in the development of individualized treatment plans Collaborate with other healthcare professionals to ensure patient continuity of care Educate patients and families about mental health and emotional disorders Participate in community outreach and education Qualifications Minimum requirement of 12 months of experience post licensure in a psychiatric clinical setting Master's degree in Nursing, with a specialty in Psychiatric Nursing Board Certification via ANCC or AANP Valid state licensure as a Psychiatric Mental Health Nurse Practitioner (based on clinic location) Active DEA in the state your prescribing (based on clinic location) Bilingual (English/Spanish) skills are a plus, but not required Knowledge of mental health and emotional disorders Excellent communication and interpersonal skills Able to work as part of a team Electronic Health Record (EHR) Proficiency: Must have demonstrated experience in utilizing electronic health record systems efficiently to manage patient data, document clinical information, and access patient histories. Familiarity with NextGen is highly desirable. Computer Skills: Strong computer literacy with proficiency in a range of software applications including word processing, spreadsheets, databases, and presentations. Ability to quickly adapt to new technologies and troubleshoot common issues. Benefits W-2 role with medical, dental and vision effective on the first of the month after employment Base Salary and monthly Bonus based on billed hours CEU support which includes earned CEU days and CEU reimbursements Vacation, Sick, Holiday ·Employee Assistance Program (EAP) provides confidential counseling services, resources, and support to help you navigate personal or professional challenges. 401(k) plan with company contribution Credentialing Support, Training and Development Opportunities, Growth Opportunities Convenient work from home or hybrid options Flexible schedule $145,000 - $203,800 a year The above compensation represents total compensation. Total compensation is equal to our base salary of $145,000 plus Headlights monthly billed hour bonus.- Total Yearly Compensation at 25 billed hours- $169,000 - Total Yearly Compensation at 27 billed hours- $182, 920 - Total Yearly Compensation at 30 billed hours- $203, 800 For 103 Status NPs, our base salary is $152k. If you need any accommodations for your interview please email [email protected] prior to scheduling. Not meeting all the requirements? Research indicates that women, communities of color, and historically underrepresented individuals are often hesitant to apply for jobs unless they meet every qualification. We are committed to cultivating a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but your previous experience doesn't precisely match every qualification listed, we enthusiastically encourage you to submit your application. You could be the ideal candidate for this role or others! Headlight is committed to the principles of diversity, equity, and inclusiveness and seeks to create a working environment reflective of this commitment. We seek to provide a diverse clinician base to support the diversity of our clients. Headlight supports and respects diversity of people, culture, and ideas throughout our organization. Headlight thrives to be a welcoming, diverse and discrimination- and harassment-free workplace. By applying for this position, you consent to receive future communications from Headlight via email or text regarding this application and related employment opportunities. You may opt-out at anytime by contacting us directly. Job Postings on Indeed and other job boards may post with total compensation (base + bonus). For the exact base salary range please check our website or our job-site We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Important: You Will Receive An Email Within Next 2 Minutes After Applying , Check Your Inbox or Spam Folder For next steps. A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted data correctly.

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.

Location Status: Work will be primarily performed onsite at our office or remotely by telecommuting from your home office 2 - 4 days per week. Employee will utilize personal phone or internet services to perform telecommuting with reimbursement. Occasional travel to and work from other Race offices or other off-site locations may be required. 100% Company-Paid Medical and Dental Benefits Free Fiber Internet Service Comp: $26-$29 USD per hour Who We Are: We're more than a fiber internet provider, we're your neighbors, committed to connecting California communities since 1994. At Race, relationships matter as much as speed. We combine cutting-edge technology with a genuine, people-first approach that makes every interaction feel personal. Our team operates like family: collaborative, supportive, and dedicated to making a real difference. When you join Race, you're not just accepting a job, you're becoming part of a team that values integrity, celebrates wins together and believes that meaningful work happens when great people connect with great purpose. Position Impact: Dispatch Lead supports the daily operations of the dispatch team, ensuring the efficient scheduling and coordination of field technicians and resources. Reporting to the Dispatch Manager you will support the management of dispatch workflows, monitoring real-time job progress, and ensuring timely completion of service orders. This role involves managing dispatch workflows, monitoring real-time job progress, and ensuring timely completion of service orders. The Dispatch Lead works closely with field teams, customers, and other departments to resolve issues, maintain high levels of customer satisfaction, and ensure operational efficiency. Additionally, the Dispatch Lead provides leadership and guidance to the dispatch team, assisting with training, performance evaluations, and process improvements to meet organizational goals. Availability to work nights, weekends, holidays, and overtime as needed to support emergency response, outage restoration, and urgent maintenance for 24/7 operations. Requirements Qualifications and Experience: •Eligibility for US Employment without sponsorship •Minimum of 18 years of age •High School Diploma or GED or equivalent is preferred •Minimum of two years' experience in dispatching, scheduling, or field service coordination, with at least 1-2 years in a leadership role •Proven ability to lead, mentor, and support a team of dispatchers or schedulers, including performance management and training experience •Strong experience with CRM and dispatch systems and practices, experience with Sales Force Software and Pure Cloud IVR is a plus •Proven knowledge of the field service industry, including best practices for resource allocation, routing, and technician management •Ability to analyze data, generate reports, and identify areas for improvement in dispatch processes •Familiarity with safety regulations, company policies, and industry standards related to field service operations and dispatching •Must be able to type 40 words per minute •Availability to work nights, weekends, holidays, and overtime as needed to support emergency response, outage restoration, and urgent maintenance for 24/7 operations •The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication •Bilingual communication skills are considered a plus, particularly when serving diverse communities Skills: •Proficient use of MS Office applications including Teams, Word, Excel, and PowerPoint; teleconferencing applications •Functional use of common office equipment, computers, and office software Essential Duties and Responsibilities: Daily Operations and Task Management •Oversees the successful execution of daily dispatch activities, ensuring that all tasks, such as scheduling, route adjustments, and work order management, are completed on time and according to operational plans •Monitors the team's performance, addresses any roadblocks, and ensures that key performance indicators (KPIs) such as job completion rates and technician availability are met •Prepares and submits comprehensive reports to the Dispatch Manager, outlining team performance, completed tasks, and any issues that arose, providing insights for further process improvements •Provides hands-on support to the Dispatch team during peak periods, handling overflow calls to ensure uninterrupted service •Steps in to manage scheduling, customer communications, or technical dispatching when workloads exceed team capacity •covers for team members during absences, such as vacations or sick leave, to maintain consistent operations and ensure that all service orders are processed without delays Team Monitoring and Support •Oversees the daily activities of Dispatchers, Dispatch Coordinators, Administrators, ensuring that field technician routes are optimized for efficiency and that any real-time changes or updates are handled smoothly •ensures that all route changes align with operational goals and customer service commitments •Acts as the primary point of contact for Dispatchers who encounter scheduling conflicts, workload imbalances, or technical issues •Provides guidance and solutions, helping the team address complex scheduling challenges, such as overlapping service requests or last-minute changes •Handles complex or escalated calls from the Dispatch team, particularly when issues cannot be resolved at the dispatcher level •Ensures that all escalated matters are addressed promptly, mitigating potential service delays or customer dissatisfaction. •Regularly reviews pitstop queues, which track technician activity and service progress, to ensure that all dispatch procedures and company protocols are being followed •Verifies that technicians are meeting service deadlines, adhering to check-in/check-out procedures, and accurately documenting service completion Field Operations and Compliance •Tracks and evaluates the punctuality of field technicians by comparing the estimated time of arrival (ETA) to the actual time of arrival (TOA) for each job •Ensures that field technicians are adhering to their schedules and arriving at job sites on time, helping maintain customer satisfaction and operational efficiency •Works with both the technicians and dispatch team to resolve scheduling issues, optimize routes, and improve overall time management •Evaluates service tickets that necessitate a truck roll, ensuring that each job is properly assessed, prioritized, and assigned to the appropriate field technician •Verifies that all necessary information is included in the ticket, such as equipment needs, job scope, and location details, to prevent delays or miscommunication •Reviews service tickets to identify any inconsistencies, such as missing documentation, inaccurate job descriptions, or discrepancies in technician reporting •Reports inconsistencies to the Dispatch Manager for further review and follow-up, ensuring that any underlying process gaps or errors are corrected to maintain data integrity and improve service outcome Customer and Interdepartmental Communication •Oversees all communication channels, ensuring that the Dispatch team is responsive to incoming calls from technicians, customers, and other departments •Ensures that Dispatchers are equipped to handle real-time issues, such as technician route changes, customer inquiries, and technical problems •Coordinates with Customer Support and Outside Plant field personnel to troubleshoot problems, adjust schedules, and provide solutions to minimize service interruptions •Proactively contacts customers in the event of scheduling conflicts, delays, or service issues, providing updates and addressing concerns •Ensures that customers are informed of any changes to their service appointments and offers alternative solutions when needed •Participates in regular Lead Meetings with other department heads and leaders to promote interdepartmental collaboration and ensure alignment on operational goals •Provides updates on dispatch operations, and discusses challenges or areas for improvement Other duties as necessary. Supervisory Responsibilities: •Adheres to team procedures and guidelines, as well as policies outlined in the Race Communications Employee Handbook. •Provides support in identifying training needs and supports professional development initiatives to enhance team skills and performance. Helps onboard and mentor new team members to ensure they are equipped with the knowledge and skills needed to perform their roles safely and effectively. •Provides support to team members on various team matters, ensuring alignment with organizational policies and applicable laws. •Collaborates with team members to maintain a positive work environment by fostering open communication, addressing minor conflicts, and escalating issues as needed. •Helps ensure team members have the tools and resources needed to succeed, assisting in tracking progress toward goals and providing status updates as requested. •Assists in maintaining compliance with company policies, procedures, and regulatory requirements, ensuring team alignment with organizational standards. •This role does not have direct supervisory responsibilities. The Lead may assist in tasks related to supervision on behalf of the reporting supervisor or manager on duty, such as coordinating task assignments, timing of shift breaks, validating mid-level transactions, and escalating disciplinary and performance matters. Benefits Why Join Our Team: Join a tight-knit crew-no faceless corporation vibes here Growth potential: promotions and new challenges are part of our DNA Competitive base salary Comprehensive Benefits Package: 100% company-paid medical and dental insurance (starting the 1st of the month following your start date), PTO (vacation, sick), 11 paid holidays, paid birthdays, 401k matching (4%) Free fiber internet service for all employees living in our service area A culture built on integrity, mutual respect, and a shared purpose Call to Action: Let's chat. If you're ready to move forward, click "Apply" below, our team can't wait to meet you.

We are seeking an experienced Full-Stack Software Developer with a minimum of 3 years experience post study, to join our Software R&D architecture team, focusing on designing, developing, and optimizing shared microservices while also contributing to front-end development with Vue.js. The role involves building secure and scalable microservices designed for use across multiple products while improving the common technical base, CI/CD pipelines, identity management integrations, and front-end application architecture. This is a remote role, candidate must be located in India. Job Responsibilities Microservices & Back-End Development * Design, develop, and maintain high-quality, scalable microservices using Java and Spring Boot, adhering to best practices and architectural guidelines * Follow an API-first approach, ensuring all services are well-documented and adhere to OpenAPI specifications * Implement and maintain shared libraries and components to streamline microservice development * Develop secure authentication and authorization mechanisms using Keycloak (OAuth2, OIDC, SAML) to ensure robust identity management across services * Write clean, testable, and well-documented code * Participate in code reviews and contribute to improving code quality * Provide technical support and guidance to product development teams on integrating shared microservices and identity management solutions Front-End Development * Develop and maintain user interfaces using Vue.js, ensuring seamless integration with back-end services * Implement responsive and accessible UI components while following modern front-end best practices * Work with API-driven front-end development, consuming RESTful APIs * Optimize web application performance, ensuring smooth user experiences * Collaborate with UX/UI designers to create visually appealing and intuitive interfaces Software Factory * Contribute to the evolution of our common technical base, improving the Gradle catalog, shared libraries, bootstrap project, and standardized configurations to enhance the developer experience * Improve and maintain our GitLab CI/CD pipelines, ensuring smooth integration and deployment processes * Contribute to the creation and standardization of a common front-end pipeline, ensuring consistency and efficiency across projects * Work closely with DevOps teams to optimize containerized deployments (EKS, ArgoCD, Helm, Harbor) and enhance automation Skills and Qualifications * Strong experience in Java, Spring (SpringBoot), and Gradle (at least 3 years in java SpringBoot) * Solid experience with Vue.js, TypeScript and front-end development (minimum 2 years in Typescript, 1 year in Vue.js) * Strong expertise in API-first development, with hands-on experience designing and documenting APIs using OpenAPI specifications * Strong knowledge of testing methodologies, including unit, integration, and system testing * Solid understanding of GitLab CI/CD and DevOps automation * Experience with containerization using Docker * Experience with AWS services (RDS, S3, etc.) * Familiarity with observability tools (Grafana, Prometheus, OpenTelemetry) * Strong communication and collaboration skills * B2 level minimum in written and spoken English Tech Stack * Languages & Frameworks: Java, Spring (SpringBoot), Gradle, Vue.js, Typescript * IAM: Keycloak (OAuth2, OIDC, SAML) * Testing & Observability: JUnit, Testcontainers, Gatling, Grafana, OpenTelemetry * DevOps & CI/CD: GitLab, Sonar, ArgoCD, Helm, Harbor, Kubernetes (EKS) * Infrastructure: AWS (EKS, RDS, S3, etc.) About Us Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. The sucessful candidate will be based in India and have the option to work remotely or hybrid. The working hours are 1pm to 10pm IST #LI-MAM

Job Description Hybrid Speech Language Pathologist Pay Range: $95,000-105,000 We are looking for a hybrid Speech Language Pathologist to join our dynamic Speech team and support our continued growth. What We Offer: 5K Sign-on Bonus Relocation Assistance- up to $10k Flexible Scheduling (4 or 5-day work week) Performance-based Bonus Flexible Spending Account CEU Reimbursement Licensure Reimbursement Competitive Salary Medical, Vision, Dental Benefits ($450 towards employee's medical plan (PPO or HMO). Dental and vision benefits are 100 % paid by Ensemble Therapy.) 401K Initial and ongoing training Manageable caseload Paid documentation time built into your schedule Collaborative work environment Late Cancellations paid (compensation for sessions cancelled by patients with less than 24 hour notice) Scheduling team to assist with your schedule Job Duties: Conduct thorough speech and language evaluations for varying populations and disorders utilizing a dynamic approach consisting of informal and formal measures in alignment with industry and practice guidelines Execute individual treatment plans for clients using evidence-based practice. Supervise up to two (2) Speech Language Pathology Assistants and up to one (1) SLP-CF's in compliance with current CA Board standards Regularly assess clinical signs and symptoms to determine effectiveness of treatment, progression towards goals, projected discharge dates Complete all necessary documentation using the Company's electronic record system within the expected timeframe Educate and train families about various speech and language techniques and strategies Meet minimum utilization goals / other business objectives as required Collaborate with peers in other disciplines within Ensemble Therapy for clients who are seen for multiple services Champion the Company's culture and live the Company's core values while being an ambassador for Easy Speech Have fun! We are looking for people who like to work hard, have a positive attitude and like having fun while they work Minimum Requirements: Must possess a master's degree from an accredited speech language pathology program Current and unrestricted licensure (by the CA Board of Speech Language Pathology, Audiology, and Hearing Aid Dispensers) to work in the state of California If you are in the process of relocating to California and your licensure in the state of CA is in process this is OK as well. Must possess Certificate of Clinical Competence (CCCs) from American Speech Language Hearing Association (ASHA) Current knowledge of treatment practices and a drive to continually learn about and explore new treatment practices that may benefit our clients Experience with working with adults and pediatrics with a variety of disorders and deficits including but not limited to language, articulation, voice, fluency, swallowing, and Autism Spectrum Disorder Must be willing to complete speech evaluations and treatments both in-person and via telehealth (if clinically appropriate) Must have a strong desire to work with a wide array of patients (age, race, ethnicity, etc) Be highly flexible and agile (we are living and working in a very dynamic time right now) Be highly collaborative, team-oriented and customer service driven Pay Range: $95,000-105,000

We're looking for enthusiastic, hard-working, friendly individuals to come work at AO and support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission “to protect every child and serve all working people.” This 100% remote position allows you to earn an incredible living while letting you choose the working hours that are convenient for YOU and your family. Preferred Skills:• Excellent communication skills, including active listening and problem-solving• Ability to learn, adapt, and adjust on the go• Works well with others and individually• Possesses a strong work ethic and drive to succeed What you can expect:• Flexible Schedule with Weekly Pay• 100% Remote Position• Weekly Trainings lead by Top Leaders• Life Insurance• Health Insurance reimbursement• Industry-leading resources and technology *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Join a team that's transforming mental healthcare. Founded by psychiatrists, Headlight is more than a company: it's a movement. A movement that exists on the front lines of the mental health crisis, transforming the way people access care and the way clinicians deliver it. In order to help people in their time of need and ensure that every person who comes to us has options, we are transparent about our capabilities, treatments, and coverage, we champion innovation, and we leverage our rich data to continuously implement better ways of delivering care. Our mission is simple but powerful: Improving lives, one session at a time. Our clinicians chose Headlight because… Clinician Led Expertise : Headlight was founded and led by clinicians. Our Clinical Leadership team is at the forefront of every decision we make. Admin Work on Autopilot: We handle insurance, billing, and marketing so you can focus on what you love - seeing clients. Innovative Technology: By using Blueprint AI to capture session notes, clinicians can focus less on documentation and more on meaningful client interaction and connection Competitive Benefits: We provide industry-leading benefits, sick leave, 401(k) contributions, and more. Clinical Support: Consult with our Clinical Consult Groups or schedule case consultations with our leading clinician. Clinical Autonomy: You have the autonomy to make decisions about patient care and treatment while having the backing and guidance of our experienced Executive Therapists and Psychiatrists for case consultations. Collaborative Teams: Be a part of a collaborative team environment and a supportive community. Our clinicians are separated into small teams of 10 to 12, with a licensed clinical lead for assistance. You're never alone in your journey. Our Pillars Make things easier. Forge genuine connections. Elevate the standard. Headlight by the numbers Access: The typical wait time to see a W2 Clinician is 4 weeks, Headlight significantly reduces this to an average of 8.9 days to see a W2 Clinician, with 80% of clients being seen within two weeks. Retention and Therapeutic Relationships: Industry data indicates approximately 70% of clients return for a second therapy session. Headlight boasts a 92% return rate, reflecting Headlights ability to match clients to the right clinician. Continuity of care: Of Clients who attend at least four sessions, only 36% continue with the same clinician in the broader industry. Headlight surpasses this with a 94% continuity rate. Client Engagement and Attendance: Industry average for clients attending their first scheduled appointment is 65%. Headlight improves upon this with an 81% attendance rate, indicating effective initial engagement strategies. Roles and Responsibilities Establish positive, trusting rapport with patients Diagnose and treat mental health disorders Create individualized treatment plans according to patient needs and circumstances Meet with patients regularly to provide counseling, treatment and adjust treatment plans as necessary Conduct ongoing assessments of patient progress Involve and advise family members when appropriate Plan outreach and referral activities in surrounding communities Qualifications Minimum requirement of 12 months in a clinical setting after you have become fully licensed. Master's Level Degree or higher (Required) in related fields Full, unencumbered LMFT, LCSW, LMFT or Psychologist license (license based on office location). Applicants without a valid, active license will not be considered. We are currently not hiring associate/intern level therapists. Bilingual (English/Spanish) skills are a plus, but not required Maintain professional licensure and/or certification throughout employment with this agency Ability to work as a team member and cooperatively Superb organizational skills Ability to guide, direct, or influence people Excellent written and oral communication skills Able to establish and maintain effective working relationships with clients and their families Electronic Health Record (EHR) Proficiency: Must have demonstrated experience in utilizing electronic health record systems efficiently to manage patient data, document clinical information, and access patient histories. Familiarity with NextGen is highly desirable. Computer Skills: Strong computer literacy with proficiency in a range of software applications including word processing, spreadsheets, databases, and presentations. Ability to quickly adapt to new technologies and troubleshoot common issues. Benefits W-2 role with medical, dental and vision effective on the first of the month after employment Base Salary and monthly Bonus based on billed hours CEU support which includes earned CEU days and CEU reimbursements Vacation, Sick, Holiday Employee Assistance Program (EAP) provides confidential counseling services, resources, and support to help you navigate personal or professional challenges. 401(k) plan with company contribution Credentialing Support, Training and Development Opportunities, Growth Opportunities Convenient work from home or hybrid options Flexible schedule $90,000 - $105,080 a year The above compensation represents our total yearly compensation. Total yearly compensation is equal to our base salary of $90,000 plus Headlight's monthly billed hour bonus.- Total Yearly Compensation at 25 billed hour units- $90,000 - Total Yearly Compensation at 27 billed hour units- $96,032 - Total Yearly Compensation at 30 billed hour units- $105,080 If you need any accommodations for your interview please email [email protected] prior to scheduling. Not meeting all the requirements? Research indicates that women, communities of color, and historically underrepresented individuals are often hesitant to apply for jobs unless they meet every qualification. We are committed to cultivating a diverse, inclusive, and genuine workplace. If you're enthusiastic about this position but your previous experience doesn't precisely match every qualification listed, we enthusiastically encourage you to submit your application. You could be the ideal candidate for this role or others! Headlight is committed to the principles of diversity, equity, and inclusiveness and seeks to create a working environment reflective of this commitment. We seek to provide a diverse clinician base to support the diversity of our clients. Headlight supports and respects diversity of people, culture, and ideas throughout our organization. Headlight thrives to be a welcoming, diverse and discrimination- and harassment-free workplace. By applying for this position, you consent to receive future communications from Headlight via email or text regarding this application and related employment opportunities. You may opt-out at anytime by contacting us directly. Job Postings on Indeed and other job boards may post with total compensation (base + bonus). For the exact base salary range please check our website or our job-site We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking a Sr. Technical Support Specialist to help lead our support team and elevate our customer service standards. In this role, you will combine high-level technical troubleshooting with people leadership to ensure our users receive world-class assistance while your team grows professionally. This role involves solving API Integration, digital ordering and loyalty software configuration ONLY. This is NOT a Network or hardware tech position. Restaurant digital software experience required. Company Overview: Incentivio helps restaurants increase revenue and margins by owning the digital guest experience - from branded mobile apps to online ordering, loyalty, delivery, and analytics. Our cloud software platform allows restaurants to launch branded digital guest experiences in weeks, and our restaurant clients hail from all over North America - from Florida to Montreal and British Columbia to San Diego. We're looking for hard-working, self-motivated individuals to join our growing team and help us make a difference in the restaurant industry! Key Responsibilities: Escalation Management: Act as the final point of contact for complex technical issues, coordination with engineering and product teams for resolution. Process Optimization: Design and implement streamlined support protocols, documentation standards, and internal SLAs to improve response times. Data Analysis: Track and report on key performance indicators (KPIs) such as first-response time, ticket volume, and customer satisfaction (CSAT) scores. Strategic Planning: Collaborate with leadership to scale the support department and select/manage the support tech stack (CRM, helpdesk software, etc.) Team Leadership: Mentor and manage a team of support specialists, overseeing daily workflows, performance reviews, and professional development. Job requirements Required Qualifications: Experience: 4+ years in a technical support role, with at least 2 years in the restaurant industry. Restaurant tech or working experience is a must! Technical Proficiency: Deep understanding of Zendesk and CRM tools like Salesforce. Communication: Exceptional verbal and written skills, with the ability to explain technical concepts to non-technical stakeholders. Education: Bachelor's degree in Computer Science, Information Technology or a related field (or equivalent practical experience). Preferred Skills: POS Digital Ordering Integrations Schedule & Benefits: Remote position Health Insurance and 401k available Position Overview: Monitor incoming support tickets to see if they can be resolved or if they will need to be escalated to the Engineering team and identified as a platform bug. Resolving these tickets could include but is not limited to helping configure integrated and non-integrated Marketing Campaigns, issues related to restaurant menus, guiding back-end users on using the platform, or other issues caused by user error. Help clients add additional locations as well as other features of our product (e.g. gift cards, catering, artificial intelligence tools, etc) Investigate and solve potential configuration issues Monitor channels that report on errors clients are experiencing and resolve them on a daily basis Investigate potential bugs and work with the Engineering team and/or Product team to resolve them Refine existing processes and create new processes that allow us to better ensure our client's success in using the platform Participate in and run high-level meetings to identify opportunities to improve the platform to help make our clients more successful Proactively reach out to clients about potential or existing issues and offer potential solutions Work with the development team to document new features and leverage existing tools to inform Customer Success Managers, the sales team, and existing clients about these features All done! Your application has been successfully submitted! Other jobs

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)

At Novacore, we're entering an exciting new chapter. Novacore is the newly formed specialty insurance entity created from the April 2025 sale of NSM Insurance Group's U.S. commercial division. While we carry forward a 35-year legacy of deep industry expertise, we're transforming what commercial insurance can be. The name Novacore reflects our ambition - nova for new and brilliant, core for strength and purpose. We're building something bold and meaningful, and every team member plays a vital role in that mission. With more than $1.3 billion in premium across 15+ specialty insurance programs, we're transforming the commercial insurance experience - delivering exceptional value to our agent partners and customers through smarter, faster and more collaborative ways of doing business. We specialize in tailored Property & Casualty and Accident & Health insurance solutions for niche industries, powered by advanced analytics, modern technology and a commitment to innovation at every level. Backed by strong leadership and a fresh vision, we're bringing together the best of our past with bold new ideas to shape the future of specialty insurance. We are currently seeking high-performing college student(s) interested in a career majoring in Insurance/Risk/Actuary Science to participate in Novacore's 2026 Summer Underwriting Internship Program. All internship opportunities are paid and offer mentorship, peer interaction, project work, executive visibility, volunteer opportunities, and networking events. This particular internship will be supporting Novacore's Shield Program (Shield Commercial Insurance Services Shield Commercial Insurance Services ), located at 43725 Monterey Ave, Palm Desert, California 92260. Our internship program runs from May 18th - August 6th and is considered a hybrid work situation with 3 days required onsite and 2 days work from home. Responsibilities Fully assist Underwriters in all aspects of the underwriting process. Interact with agents to provide superior customer service via phone and email. Review submissions for completeness, accuracy and make requests for information. Set up rating in system for underwriter to price. Bind, book, bill and issue policies. Responsible for review of all documentation of underwriting files with underwriter's guidance. Follow up on open items and request additional items to finalize checklist. Attend team meetings and perform additional duties as assigned. Qualifications Strong attention to detail; strong focus on accuracy of information transferred from applications to system for rating. Ability to service and maintain strong relationships with brokers. Strong verbal and written communication skills. Strong analytical/critical thinking skills. Ability to work independently, manage multiple deadlines, and stay organized. Thrives in a fast-paced environment and demonstrates teamwork capabilities.

If you are looking for a fully remote position with the ability to travel, AO is the perfect opportunity for you! At AO, you can work 100% remotely and from anywhere in the world. On top of that, we host quarterly company retreats to destinations including Mexico, Las Vegas, and Iceland. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. Here at AO, we will give you the support to succeed, while you have the freedom to explore the world! Preferred Qualifications: Positive attitude Ability to make connections with people Fast learner Adaptable We Offer: Work from home or anywhere! Full-time positions Weekly pay Industry-leading workshops and trainings Leadership conventions and conferences Assistance with Licensing process To be considered, please submit your compensation requirements and updated resume for review. *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.