Palo Alto Networks jobs in Arlington, TX - 301 jobs

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The Technical Account Manager will act as a trusted advisor to our customers to help ensure efficient Palo Alto Networks' Unit 42 Managed Services adoption. In this role, you will work closely with CISOs, Security Architects, Security Engineers, and Operations teams within mid-to-large enterprises to implement best-in-breed Managed Detection and Response & Managed Threat Hunting services. The end result is increased customer satisfaction, value, retention, and expansion of the Unit 42's security footprint. Your Impact Ensure customers maximize their return on investment by guiding onboarding, driving adoption, and fostering satisfaction and advocacy. Ensure customers are measurably satisfied with the service and proactively communicate refresh needs and available options. Build trusted advisor relationships with customer stakeholders, executive sponsors, and partners to maximize adoption and business value. Serve as the first line of defense in customer support, coordinating with engineering teams for timely resolution of issues and becoming a Subject Matter Expert over time. Maintain ongoing communication with customers regarding service offerings, updates, events, and act as the primary point of contact for feedback. Advocate for customers internally to influence product roadmap, service improvements, and best practices. Ensure continual communication with customers on Unit 42 messaging, current and offerings updates, events, main points contact within Unit 42, and touchpoint for all feedback from our customers Manage performance metrics including CSAT, renewal rate, referenceability, adoption, consumption, and customer engagement. Identify renewal risks and work with internal teams to remediate. Identify risks to customers achieving their business goals and collaborate with account teams to build mitigation plans or escalate as needed. Qualifications Your Experience 4+ years of relevant experience in customer success, consulting, post-sales technical account management, or similar roles, with experience in cybersecurity Proven experience building and executing customer engagement programs in an evolving organization. Strong consulting and project management skills, with a track record of acting as a trusted advisor to drive business value. Experience managing escalations, balancing customer expectations, and negotiating successful resolutions. Highly data-driven, with a focus on metrics, process adherence, and continuous improvement. Ability to drive consistent engagement processes across a portfolio of customers. Excellent communication and interpersonal skills to build relationships with technical and non-technical stakeholders. Team player with high integrity, accountability, and a customer-first mindset. Additional Information The Team Unit 42 is the global threat intelligence team at Palo Alto Networks. We believe threat intelligence should be shared and available to all within the industry. We deliver high-quality, in-depth research on adversaries, malware families, and attack campaigns. Our analysts uncover and document adversary behaviors and then share playbooks that give insight into the various tools, techniques, and procedures threat actors execute to compromise organizations. If you're looking for a career with access to the brightest minds in cybersecurity, you've found it. We have a hunger for researching, hunting out the world's newest threats and sharing them with our industry to make the digital world a safer place. You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects - centered on what we believe is one of the most significant mission statements in the world. We also strive to be the most people-centric company ever! That means we're constantly working to make your experience amazing, and you are part of the team breaking boundaries of what the workplace can be! Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $110,800 - $179,200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Introduction: A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. We are currently looking for an Oracle Cloud ERP/SCM Project Manager Key Responsibilities: Managing full lifecycle Oracle software implementation projects (Oracle EBS and/or Oracle Cloud ERP) Working with workstream leads, understand the dependencies on, and responsibilities of, external parties within the client environment and how these may affect the implementation. Motivate and ensure internal and client teams are working on the project plan schedule and solution obstacles and issues that arise. Create a project plan with detailed task breakdowns and resource assignments by using a combination of project management tools such as MS Project, JIRA or Smartsheet Inform the key stakeholders and the project team about technical progress, progress against budget, and any issues or concerns. Plan, monitor, and report the allocation of Project Resources, Tasks, Risks and Milestones Manage project communications by scheduling key PMO meetings such as Status Meetings, Advisory meetings, and Steering committee meetings and share the project status with the different stakeholder groups. Work closely with the Delivery Lead and Solution Architects to steer the project delivery within the Budget and Scope Manage changes to the project scope, schedule and costs. Initiate the change request process if needed. Track financials such as Baseline estimate, burn rates and resource leveling and communicate appropriately. Plan and schedule working sessions and key milestone related sessions depending on the specific phase of the project. Ensure the quality of deliverables by establishing standards and quality control mechanisms. Location(s): This job can be performed from anywhere in the US Required education: Bachelor's degree in Supply Chain Management, Information Systems, Business, or a related field Required technical and professional expertise 8-10 years of experience as a Project Manager in ERP Implementation Finance or HCM projects (preferably in Oracle EBS or Cloud) 8+ years consulting experience Minimum 3 full-cycle implementations Strong customer service orientation with strong written and verbal communication Knowledge of Standard Waterfall or Agile project implementation methodology Project management certifications such as PMP and Scrum Master are added advantages. Prior experience with Project Management tools such as MS Project, JIRA and Smartsheet. Projected Minimum Salary per year $170,000 Projected Maximum Salary per year $200,000 Travel required Up to 50%

General Notes Dell Medical School in conjunction with Dell Children's Medical Center of Central Texas (DCMCCT), is seeking Physician Assistants with cardiac critical care credentials to be part of the Texas Center for Pediatric and Congenital Heart Disease, working collaboratively with a multidisciplinary team to serve the growing need of the regional pediatric population, delivering world class pediatric cardiac critical care.

**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. **Who We Are** This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. **Your Career** The Worldwide Strategic Data Analyst, MSSP, drives data-informed strategy, operational excellence, and measurable growth across Palo Alto Networks' global Managed Security Service Provider (MSSP) ecosystem-one of the company's fastest-growing routes to market. This role combines advanced analytics, strategic program design, and cross-functional collaboration to turn complex data into business intelligence that speeds up decision-making, improves efficiency, and boosts partner success. Join a fast-moving, forward-thinking team that challenges convention and turns ideas into impact, helping shape how Palo Alto Networks expands its MSSP business through data, automation, and innovation. **Your Impact** **Data Strategy & Intelligence** + Develop and manage a comprehensive global MSSP data intelligence framework that consolidates financial, operational, and partner performance metrics. + Lead predictive modeling and visualization initiatives to identify growth opportunities and profitability drivers. + Apply first-principles thinking and hypothesis-driven analysis to break down complex challenges and create practical, high-impact solutions. + Lead AI-driven initiatives that improve automation, simplify reporting, and uncover new growth opportunities. + Conduct global MSSP discount and rebate analysis to ensure financial alignment and profitability. + Design, manage, and optimize incentive programs to boost partner adoption and platform consumption. + Collaborate with Finance, RevOps, Partner Operations, and Partner Programs to assess incentive ROI and recommend data-driven improvements. **Program Leadership & Execution** + Design and operationalize global MSSP programs and initiatives aligned with the Partner Program strategy. + Serve as the business owner for IT development, integrations, enhancements, and BRD documentation for MSSP operations and initiatives - including Salesforce, Tableau, Google Sheets/Excel, BigQuery, and other data-driven platforms. + Lead governance, compliance, and ongoing improvement across enablement, reporting, and automation workflows. + Support IT and Learning & Enablement initiatives to improve tool integration, data flow, and reporting. + Oversee cross-functional timelines, deliverables, and dependencies to ensure consistent and measurable execution across IT, Finance, RevOps, and Enablement teams. + Collaborate with RevOps and Finance to improve forecasting accuracy, revenue attribution, and performance reporting. + Support executive business reviews (QBRs) and ad-hoc analytics by providing data storytelling and insights that lead to measurable outcomes. **Your Experience** + Proven success in managing data-driven global programs with measurable business impact. + Advanced proficiency in data visualization tools like Power BI and Tableau, along with strong analytical skills modeling. + Strong statistical and problem-solving abilities with the skill to convert complex data into insights for executives. + Exceptional communication and leadership skills in cross-functional, global settings. **Preferred Experience** + 5+ years of experience in cybersecurity, SaaS, or partner program strategy at a global scale. + Familiarity with indirect channel models and cybersecurity platforms (SASE, SOC, SIEM, MDR, XDR). + Background in management consulting (Bain, McKinsey, BCG, or similar) or finance, with a focus on data-driven strategy and large-scale business operations transformation. + Exposure to large-scale IT integrations and BRD development. + Experience with AI tools (e.g., ChatGPT, Gemini, or similar) to enhance data analysis, automation, and content generation efficiency. + MBA or advanced degree in Business, Data Analytics, or a related field. **The Team** This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. **Compensation Disclosure** The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $120,000 - $193,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** . **Our Commitment** We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. **Who We Are** This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. **Your Career** As a Transformation Success Architect, you are a critical part of the Transformation Success Architecture Team, ensuring our most important customers have a successful deployment and security operations transformation with XSIAM. You will act as the technical orchestrator for large and complex XSIAM deployments, engaging after the technical win and seeing the project through to production. Your primary goal is to make sure the customer realizes value rapidly by educating their operations teams on XSIAM capabilities and helping them apply these to their own SOC workflows. You are the key technical leader who directs and coaches our field teams to ensure a successful deployment. **Your Impact** + Serve as the single technical orchestrator for large, complex, and strategic XSIAM deployments + Direct Professional Services (PS), Solutions Consulting (SC), and Domain Consulting (DC) resources, orchestrating workstreams to ensure a successful customer deployment + Educate and align customer security operations teams with XSIAM capabilities, running "day in the life" sessions and ensuring they can apply XSIAM to their specific workflows + Coach and train field DC and PS teams during deployments to build their skills for future projects. + Define, develop, disseminate, and improve best practices, templates, and knowledge that can be used by the broader field to scale our deployment capabilities + Provide technical and product consultation while managing escalations and issues throughout the deployment lifecycle + Lead customer workshops and gap analyses to assess customer needs, define outcomes, and identify any risks to a successful deployment + Document improvement recommendations from deployments to feed back into our processes. + Help transition the team's focus long-term to a "health check" process and expand our success model to new use-cases **Your Experience** + Senior level technical acumen with XSIAM/SIEM solutions, including deep technical knowledge of all XSIAM capabilities + Knowledge of security operations architectures, history, and trends (including Attack Surface Management), with hands-on experience using XDR/EDR, log management, and SIEM platforms such as ArcSight, QRadar, or Splunk. + Excellent customer-facing communication skills with strong executive presence + Demonstrated ability to coordinate resources across multiple internal and external organizations + A coaching and training mindset, with a proven ability to mentor others + A "scale mindset" with a focus on using AI for data collection, developing reusable process concepts, and authoring best-practice documentation + Ability to handle 4-5 concurrent deployment engagements + Strategic mindset with strong problem-solving, analytical, and critical thinking skills **Compensation Disclosure** The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $239000/YR - $278500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (*************************************** . **Our Commitment** We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career This is a highly visible, senior level position on a small but growing team that will benefit from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep technical skills related to telecommunication equipment and Internet traffic. A background in troubleshooting or designing modern networks, a good understanding of the behaviors of Internet applications and protocols and strong command of English are the starting points for success in this role. Your Impact This Engineering Escalation role is positioned to intercept and assist or drive technical escalations that come to the executive level in engineering Escalations of this type are extremely critical and are driven by the account teams in the field You will speak with executive levels at customers, delivering among other things, discussions about the situation, explaining the root cause or progress toward it, providing status internally, and addressing technical questions during customer interactions Qualifications Your Experience BE/B.tech or equivalent technical graduation is mandatory or equivalent military experience required Career level experience in support service, technical support or similar troubleshooting related role Technical lead in area of expertise related to cyberspace equipment vendor or network security organization Able to explain complex technical issues to non-technical people Able to have open discussions on network design, network security and related technical topic Required Technical Skills Configuring and troubleshooting dynamic routing protocols (BGP and OSPF primarily) L1-L3 (ISO model) troubleshooting Broad understanding of and ability to analyze and troubleshoot Internet applications and protocols Troubleshooting VPNs (IPSec and SSL tunnels) Pcap analysis (via Wireshark and other tools) Hardware troubleshooting for telecommunications equipment C, C++ and python programming languages(Good to have) Helpful Certifications Advanced certification for network equipment vendors (e.g. JNCIE, JNCP, CCIE, CCNA, CCNP, CCA etc) Cloud deployment for AWS, GCP, Azure or KVM based solutions) Additional Information The Team Our engineering team is at the core of our products - connected directly to the mission of preventing cyberattacks. We are constantly innovating - challenging the way we, and the industry, think about cybersecurity. Our engineers don't shy away from building products to solve problems no one has pursued before. We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147,000 - $202,500 /YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities Are you a seasoned Product Manager with a proven track record of successful product ownership and growth? Colleagues regard you as someone who navigates customer outcomes, business impacts, and functional tradeoffs with unparalleled skill. Your communication style leaves team members feeling respected, heard, and understood. Now, imagine channeling your expertise to shape the technology of tomorrow-a force that powers the world around us and yields an impact to be proud of.As a cross-portfolio Product Manager for IBM, you will play a vital role in assisting with projects spanning the entire cloud portfolio. Your focus will be on product management process agility and optimization. You will collaborate with product owners and cross-functional teams. You will help curate insights from customers that flow into the Idea hub and engage the right product teams to progress them. You will innovate ways to help drive efficiency in our product management processes. This is an exciting opportunity to learn the ropes of product management in a fast-growing market, and to contribute to the success of our products. What You'll Do * Collaborate with the broader IBM product organization to help support the portfolio and business. * Become an expert in IBM's product management methodologies, design thinking and new product introduction. Support product teams in defining product requirements, user stories, and specifications * Collaborate with cross-functional teams (engineering, design, marketing, and sales) to ensure timely product delivery * Analyze competitors, market trends and customer feedback to identify new product opportunities Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Pursuing a Bachelors or master's in computer science or computer engineering or any related field in Product Management. * Experience in Product Management or equivalent practical experience building or deploying products in a Cloud based software organization * Experience in implementing agile practices and design thinking * Strong written communication and presentation skills * Problem solving and Business Analysis skills * Ability to work 3 days a week from the office. Preferred technical and professional experience * Track record of high-quality, self-directed, timely execution, * Attention to detail. * Technical expertise and ability to communicate, work & build trust with stakeholders * Experience with Cloud & technology ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Description Your Career Palo Alto Networks is looking for an Accounts Receivable Accountant to help drive external and internal customer service quality and accounts receivable process efficiencies through the Company's continued high pace of growth with a specific focus on supporting M&A billing. This person will perform receivable accounting tasks while collaborating with key stakeholders, support projects, and participate in process improvements in a challenging environment. This is an in office role in our Plano, TX office 3 days/week. Your Impact ● Oversee monthly accounts receivable close procedures, including journal entries, GL reconciliations, transaction uploads to SAP, and close presentations. ● Perform M&A pre/post-acquisition accounting activities including billing, collections, reconciliations. ● Support the integration of acquired companies' accounts receivable processes and systems, as needed. ● Prepare balance sheet reconciliations and flux analysis for month-end close. ● Review order upload templates for SAP order creation to support post-acquisition billings. ● Resolve invoice disputes and billing inquiries by thoroughly reviewing customer concerns, promptly addressing issues, and ensuring resolutions that align with company policies and customer expectations. ● Collaborate effectively with Credit and Collections, Operations, Sales, Tax, and IT departments to resolve accounts receivable issues. ● Perform accounts receivable analytics and trends to support monthly and quarterly reporting. ● Support external and internal audit deliverables. Ensure compliance with key controls. ● Collaborate with cross-functional business partners to implement best practices, automation, and continuous process improvements. ● Support accounts receivable-related system implementations and perform or review user acceptance testing. ● Assist with ad hoc reporting, analysis, and special projects. Qualifications Your Experience Bachelors degree with 5+ years of related experience (preferably in a high-tech company). Proficiency in SAP ERP is essential. Experience with Blackline, GetPaid, and Salesforce is a plus. Experience with an understanding of pre- and post-acquisition accounting is preferred Ability to perform at elevated levels in a fast-paced, ever-changing work environment. Experience with high-tech clients in the Hardware, Software, and/or SaaS sectors is advantageous. Familiarity with close processes, account reconciliation, and journal entry preparation. Strong relationship-building skills across multiple functions and the ability to implement new processes. Ability to work autonomously, manage priorities, and execute under pressure. Strong problem-solving, research, resolution, and data analysis skills. High proficiency in Google applications and Microsoft Office, with intermediate to advanced knowledge of MS Excel. Additional Information The Team The Global Accounting Team ensures our processes align with regulatory standards while supporting operational efficiency. By partnering closely with legal, finance, IT, and business teams, we safeguard the company's compliance and financial health. Our team's expertise drives operational excellence and sustainable growth for the organization. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $76000/YR - $123000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.

**Our Mission** At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. **Who We Are** This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. **Your Career** As the Technical Services Senior Director for North America, you'll lead the organization responsible for guiding customers through the post-sale customer lifecycle from value realization thru renewal. This role sits at the center of our largest region, guiding Professional Services and Customer Success teams through deployment, adoption, escalation management, value realization, and expansion. You'll partner closely with Regional Leaders, Support, Product, Engineering, and Sales to create a unified customer experience and drive alignment across teams. Your insights from NAM's fast-paced customer base will shape delivery innovation, influence product direction, and help refine how we integrate automation and AI into our global services model. This is a role for a leader who brings clarity to complexity, elevates teams, and navigates change with confidence. You'll set the tone for delivery excellence across the region while contributing directly to global strategy. **Your Impact** **Leadership & Customer Strategy** + Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution + Align with GCS, Sales, Product, Engineering, and Partner teams to drive customer and business outcomes + Support Area Leaders in CIO/CISO-level engagements, value reviews, and high-visibility escalations + Represent NAM in global forums, advocating for customer insights and regional needs **People & Team Development** + Build, develop, and mentor a high-performing technical organization + Create a culture grounded in accountability, continuous learning, and operational excellence + Coach teams through complex customer situations, rapid change, and new delivery models + Foster a culture of people performance management and accountability **Operational & Business Outcomes** + Maintain strong utilization, backlog health, and delivery predictability + Optimize resource mix across FTEs and contractors to maximize agility and cost efficiency + Reduce Time to Value and Time to Deploy by strengthening deployment and adoption practices + Contribute to service sales growth through scalable, outcome-driven offerings + Sustain strong relationships with subcontractors and partners to support delivery at scale + Meet global margin targets through efficient, high-quality execution **Innovation & Delivery Excellence** + Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency + Standardize delivery practices, proactively identify risks, and drive data-backed decisions across areas to improve service health + Ensure effective execution of global and theatre-level programs, adapting them for NAM where needed **Your Experience** + 10+ years in technical services, professional services, customer success, support, or similar roles in a high-growth SaaS/cloud environment + 5+ years leading regional or multi-regional teams with direct and matrixed reporting lines + Strong track record of delivering against KPIs including deployment speed, adoption, margin, utilization, and CSAT + Deep familiarity with Cloud, Endpoint, SOAR, SIEM, and SOC environments; experience with industry leading security platforms strongly preferred + Experience supporting cyber security programs for large US Federal Government customers + Experience with supporting operational security requirements or enterprise governance, risk, and compliance initiatives + Experience engaging with and presenting to executive stakeholders across Product Management, Services Product Management, Sales, and PS/CS organizations + Experience leading large scale teams exceeding 100+ FTEs and Contractor staff + Strong communicator who can influence across technical and non-technical teams + Skilled at building trust, developing talent, and guiding teams through ambiguity + Balanced, thoughtful decision-maker in escalation and complex customer situations + Highly collaborative, with a track record of driving alignment and continuous improvement + Industry recognized security credentials, e.g. CISSP, CRISC + Bachelor's degree required; Master's/MBA preferred; equivalent military experience considered + Willingness to travel 20-30% within NAM and occasionally globally **The Team** Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure** The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $270,000-315,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (************************************** . **Our Commitment** We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Introduction A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation for success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that result in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your role and responsibilities During your internship, you can enhance your knowledge and gain professional experience by working on client projects. This role provides an exceptional opportunity to build a compelling portfolio, acquire new skills, gain insights into diverse industries, and embrace novel challenges for your future career. At IBM, we prioritize continuous learning, skill development, and personal growth within a culture of coaching and mentorship. As an intern, you'll experience this culture and could advance to our full-time Associates program based on results and performance Work experiences you could be exposed to: * Market Dynamics: Immersing yourself in primary research and collaborate with dynamic teams assisting clients in navigating market trends and refining competitive strategies. * Operational Excellence: Support operational improvement by developing process maps to understand as-is and to-be scenarios of application packages solutions, such as SAP or Salesforce, to meet client needs * Stakeholder Engagement: Support workshops, meetings, and interviews to understand and document requirements collaborating with diverse teams to capture and synthesizing essential information. * Project Exposure: Gain hands on experience shadowing product teams and enterprise-wide data integrations. Contribute to data analytics assessments and actively participate in cloud migration and system implementations across major platforms. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Currently pursuing a university degree with a track-record of academic success * Strong interpersonal skills that enhance collaboration and relationship building, while also managing dynamic workloads in an agile environment * Have initiative and passion to actively seek new knowledge and improve skills while embracing a growth mindset to assimilate diverse viewpoints * Demonstrate leadership experience and ability to communicate effectively through active listening; while also be willing to adapt and have a readiness to take ownership of tasks and challenges * Willingness to travel as needed Preferred technical and professional experience * Can understand clients' needs and challenges, applying a creative and logical approach to identify solutions * Exposure to one of the following packaged application solutions (SAP, Oracle) is a plus * Demonstrate foundational quantitative analysis skills and ability to develop data driven recommendations These positions are anticipated to begin in summer 2026. We have positions open in these locations: * Atlanta, GA * Austin, TX * Chicago, IL * Dallas, TX * Houston, TX ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career The team is an exciting crossroads between Support/TAC (Technical Assistance Center) and Engineering. The team is empowered to drive decisions and to be the thought leaders within the Global Customer Services organization at Palo Alto Networks. On any given day members of the team may work with new products and software very early in the new product lifecycle, provide training, assist a support engineer with a customer issue, replicate a complex issue in our lab or help improve features for supportability and usability. We are a relatively small global team and will only consider the top people from a support or engineering background. You are a good candidate if you are excellent at working with many cross-functional teams such as developers, product management, sales and also customers. In particular, you will be engaging with Cortex Cloud-The code to cloud to SOC platform that secures apps from code to runtime. (More information about Cortex Cloud can be found Here) Your Impact Enablement of the TAC teams - Assist with both ad hoc Q&A and structured training throughout the year Ownership of critical issues. This doesn't always mean being responsible for the case, the focus is on the technical driver of the case the customer calls about. This usually means working with the TAC case owner and engineering on a replication or verification, sending guidelines and communicating updates New product development - combine the responsibility of continuing our state-of-the-art technical knowledge and skills learned from prior technical support, an Enablement engineer will identify supportability and usability requirements for new products during the design phase as well as post GA via enhancement requests Develop and deliver training materials for TAC. Training is a key component of the day-to-day success of support. An Enablement engineer is responsible for staying up to date with technical details on Palo Alto Networks new products and industry in general and sharing those details with TAC via white papers, BBLs, or TOIs Develop tools for TAC - For better visibility and troubleshooting Filling in the gaps. Sometimes there are opportunities to “catch” a problem before it escalates. Our team is positioned to identify or help in these unplanned projects that result in a better customer experience, cost reduction or better security Qualifications Your Experience Experience: 8+ years in support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers..) Experience as an Enablement Engineer or an Escalations Engineer is a plus Experience working with Public Cloud provider technologies and services (AWS, Azure, GCP, OCI, Alibaba, etc..). Excellent written and verbal communication skills Scripting skills (JS/Python/Powershell) Strong proficiency in both Linux and Windows operating systems Kubernetes implementation and troubleshooting experience is required Experience training internal technical teams is a plus Additional Information The Team Our Technical Support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology change, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised - in fact, you'll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $123200 - $199100/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

The Inside Sales Representative (ISR) is a key member of the Fortinet sales organization, responsible for driving growth within an assigned territory. In this role, you will partner with Field and Inside Sales Account Managers to build and execute strategies that expand new customer acquisition while strengthening existing relationships. You will collaborate closely with Fortinet's reseller partners, marketing, and channel teams to drive opportunities and increase revenue. Fortinet invests heavily in its people, offering comprehensive onboarding and continuous training to ensure your success as an ISR. This role also serves as a launchpad for multiple career path opportunities across our sales organization. Responsibilities Understand sales cycles in conjunction with business processes internally and externally Create and track sales opportunities (leads, renewals, deal registrations, and quotes in Salesforce.com) Address customer satisfaction issues and requests in a timely manner Meet and exceed sales activity metrics designed to drive productivity and success Assist with customer presentations and demos Align with sales, channel, and partner teams to support overall company revenue targets Perform other duties and projects, as assigned, to support business growth Execute the role with professionalism and in alignment with Fortinet's core values Required Qualifications Prior experience as an Inside Sales Representative (ISR) or in a similar sales role Bachelor's degree or equivalent experience Strong communicator with proven relationship-building skills Self-starter: coachable, adaptable, and growth-driven Proficient with Salesforce and modern prospecting tools Highly organized, resilient, and results-focused Entrepreneurial mindset with forward-thinking problem-solving Preferred Qualifications Technical degree in Computer Science, Information Technology/Systems, Cybersecurity, or a related field Background in networking, security, and/or public/private cloud (preferred) 1-3 years of sales or related individual contributor experience Experience with multi-tier distribution (Channel Sales)

**Introduction** A career at IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** As a senior managing SAP consultant, you will serve as a client-facing practitioner responsible for selling, leading, managing, and implementing offerings with a deep understanding of finance business processes and SAP systems. As a trusted business advisor who collaborates to provide business outcomes and innovative solutions for solving challenging business problems. You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. Participate in business development activities and contribute to proposal development. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. Your primary responsibilities include: - Strategic SAP Solution Leadership: Leading the technical design, development, and implementation of business processes and SAP solutions for simplicity, amplification, and maintainability that meet client needs. - Team Delivery leadership: Leading and managing high performing teams of SAP consultants to deliver work products on time, budget, and quality. - Comprehensive Solution Delivery: Involvement in strategy development and solution implementation, leveraging your customer process and SAP expertise with clients and team members and working with the latest technologies with industry best practices applied. This Job can be Performed from anywhere in the US. **Required technical and professional expertise** · Professional Expertise with SAP S/4HANA: Hands-on SAP expertise in SAP S/4HANA ISU-Work Management/Device Management with multiple commodities (e.g., electric, gas, water, wastewater), and with knowledge of the other ISU processes (Customer Experience, FICA, Billing) with a minimum of 5 end-to-end implementations (four specifically in the Energy and Utilities Industry) from project preparation to go-live as a Management Consultant or Solution Architect. Specifics: · Solution design of work/device/service management financial/accounting and collection processes and procedures. · Deep knowledge of the technical and business master data and the integration points that enable the IS-U data model. · Extensive experience in the batch job processing chains and exceptions management process. · SAP Expert Level Process Knowledge: Experience with customer service business processes and workflows, and the ability to integrate these customer processes with SAP and other applications to provide end-to-end solutions. · Leadership and Project Management Skills: Project management skills, including implementation methods, developing project plans, managing resources, and ensuring that projects are delivered on time, within budget, and required quality standards. · Deep Industry Knowledge: Foundation-level industry knowledge in Energy and Utilities. · AI and Cybersecurity Knowledge: Familiarity with Artificial Intelligence models, their use in SAP implementation and knowledge of cybersecurity and data privacy principles · Language Proficiency: Fluency in English. · Eligibility and Equal Opportunity: As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, to be eligible for this role, you must have the valid right to work in the United States. **Preferred technical and professional experience** · Familiarity with other Business Processes and SAP Modules: SAP Industry for Utilities (ISU), SAP Analytics Cloud, Integration into client customer portals. · Familiarity with Cloud Computing Platforms: Including IBM Cloud, AWS, Microsoft Azure, and GCP. · Knowledge of Agile methodologies: Hands on experience with project management methodologies like Agile. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Introduction In this role, you will join IBM Consulting via our world-class Associates Program for university hires. As an Associate Developer at IBM Consulting, you will have the opportunity to work with a diverse range of clients worldwide. Our clients' technical and business needs are constantly evolving. We're hiring inspired, talented individuals who believe no problem is too big to solve. We focus on your professional development through ongoing learning, mentorship, development of technical skills, and continuous personal growth, all grounded in a culture of coaching and career advancement. If you see yourself as someone who never stops learning and who wants to unleash your potential, the IBM Consulting Associates Program is for you. A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation for success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions that result in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your role and responsibilities As an Associate Application Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you may be responsible for: * Working across the entire system architecture to design, develop, and support high quality, scalable products and interfaces for our clients * Collaborate with cross-functional teams to understand requirements and define technical specifications for generative AI projects * Employing IBM's Design Thinking to create products that provide a great user experience along with high performance, security, quality, and stability * Working with a variety of relational databases (SQL, Postgres, DB2, MongoDB), operating systems (Linux, Windows, iOS, Android), and modern UI frameworks (Backbone.js, AngularJS, React, Ember.js, Bootstrap, and JQuery) * Creating everything from mockups and UI components to algorithms and data structures as you deliver a viable product These positions are anticipated to start in 2026. We have positions open in these locations: * Atlanta, GA * Austin, TX * Chicago, IL * Dallas, TX * Houston, TX * New York, NY * Phoenix, AZ Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Demonstrated programming proficiency and experience with 1 of the following (Java, C++, Python, Scala, R, SAS, SQL, Hadoop, HTML, SPSS, VBA, Tableau, Spark, Angular, ReactJS), as well as systems design/development, and information technology course work * Exposure to web services, API and Java application frameworks such as Springboot * Ability to translate business requirements into technical solution * Familiarity with generative AI modeling, ethics, and methodologies * Familiarity with Microservices architecture, infrastructure concepts and cloud platforms AWS, Azure, IBM Cloud, and Google Cloud * Willingness to travel up to 100% Preferred technical and professional experience * Have flexibility to work across architecture - building both front end and backend * Help maintain and improve code quality, organization, and automatization * Communicate with stakeholders on technical issues Design and code servers, services, applications and databases on platforms such as PostgreSQL, MySQL and Oracle that are reusable, scalable and meet critical architecture goals. ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to: * Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being * Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs * Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law * Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals * Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences We consider qualified applicants with criminal histories, consistent with applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** A career at IBM Consulting is rooted in long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** As a managing SAP consultant, you will serve as a client-facing practitioner responsible for selling, leading, managing, and implementing offerings with a deep understanding of finance business processes and SAP systems. As a trusted business advisor who collaborates to provide business outcomes and innovative solutions for solving challenging business problems. You will work on projects that assist clients in integrating strategy, process, technology, and information to enhance effectiveness, reduce costs, and improve profit and shareholder value. Participate in business development activities and contribute to proposal development. There are opportunities for you to acquire new skills, work across different disciplines, take on new challenges, and develop a comprehensive understanding of various industries. Your primary responsibilities include: - Strategic SAP Solution Leadership: Leading the technical design, development, and implementation of business processes and SAP solutions for simplicity, amplification, and maintainability that meet client needs. - Team Delivery leadership: Leading and managing high performing teams of SAP consultants to deliver work products on time, budget, and quality. - Comprehensive Solution Delivery: Involvement in strategy development and solution implementation, leveraging your customer process and SAP expertise with clients and team members and working with the latest technologies with industry best practices applied. **Required technical and professional expertise** · Professional Expertise with SAP S/4HANA: Hands-on SAP expertise in SAP S/4HANA ISU-Billing with multiple commodities (e.g., electric, gas, water, wastewater), and with knowledge of the other ISU processes (Customer Experience, Device/Work Management, FICA) with a minimum of 5 end-to-end implementations (four specifically in the Energy and Utilities Industry) from project preparation to go-live as a Management Consultant or Solution Architect. Specifics: · Solution design of billing processes and procedures and support of billing programs such as a landlord, collective billing execution, reversals, and other billing specific procedures. · Extensive experience and oversight in rate / tariff design and build for all customer classes including complex bills. · Deep knowledge of the technical and business master data and the integration points that enable the IS-U data model. · Extensive experience in the batch job processing chains and exceptions management process. · SAP Expert Level Process Knowledge: Experience with customer service and billing business processes and workflows, and the ability to integrate these customer processes with SAP and other applications to provide end-to-end solutions. · Leadership and Project Management Skills: Project management skills, including implementation methods, developing project plans, managing resources, and ensuring that projects are delivered on time, within budget, and required quality standards. · Deep Industry Knowledge: Foundation-level industry knowledge in Energy and Utilities. · AI and Cybersecurity Knowledge: Familiarity with Artificial Intelligence models, their use in SAP implementation and knowledge of cybersecurity and data privacy principles · Language Proficiency: Fluency in English. · Eligibility and Equal Opportunity: As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, to be eligible for this role, you must have the valid right to work in the United States. This Job can be Performed from anywhere in the US. **Preferred technical and professional experience** · Familiarity with other Customer Processes and SAP Modules: SAP Industry for Utilities (ISU), Bill Print/OpenText, SAP Analytics Cloud, Integration into client customer portals. · Familiarity with Cloud Computing Platforms: Including IBM Cloud, AWS, Microsoft Azure, and GCP. · Knowledge of Agile methodologies: Hands on experience with project management methodologies like Agile. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

We are seeking a Sales Engineer to partner with a Named Account Manager in a defined territory. This role is designed for a technically strong but strategically minded individual who thrives in customer-facing engagements. The Systems Engineer will act as a trusted advisor, guiding large enterprise organizations through cybersecurity transformation initiatives that span SecOps, Zero Trust, cloud, and network security. Responsibilities Partner with sales to qualify opportunities, define solution strategy, and align technical capabilities with customer business outcomes. Lead discovery sessions, workshops, and security assessments that uncover operational and architectural requirements in complex enterprise environments. Design and present secure architectures that incorporate networking, cloud, and SecOps components. Deliver impactful presentations and demos to both technical stakeholders and executive decision-makers (CISOs, CIOs, CTOs, and business leaders). Customer Engagement & Strategy Serve as the primary technical expert in sales cycles, guiding enterprise accounts through evaluation and decision processes. Advise on cybersecurity strategies such as Zero Trust, SASE, cloud security, and SecOps modernization. Build and maintain long-term trusted relationships with C-level executives and senior leadership, positioning yourself as a strategic advisor. Translate technical concepts into business value discussions tailored for executive-level conversations. Post-Sales Partnership Support smooth deployment transitions by working closely with professional services, support, and customer success teams. Provide roadmap guidance, operational reviews, and strategic check-ins to reinforce customer value realization. Continue as a trusted advisor to enterprise leadership, ensuring ongoing alignment of their evolving needs with solution capabilities. Required Skills & Experience 5-8 years experience in pre-sales or systems engineering roles in enterprise-scale cybersecurity, networking, or cloud environments. Strong understanding of networking (LAN/WAN, routing, switching, VPNs, TCP/IP) and core security protocols (IPSec, TLS/SSL, PKI, SAML, OAuth, RADIUS, etc.). Ability to articulate and design solutions across: SecOps modernization (SIEM, SOAR, XDR) Zero Trust and SASE architectures Cloud and hybrid security (IaaS, SaaS, containerized workloads) Identity and access management (MFA, SSO, PAM) Excellent presentation, communication, and storytelling skills-capable of engaging both deeply technical audiences and executive decision-makers. Proven track record of leading architectural discussions and aligning technical solutions with business priorities at the enterprise level. Preferred Qualifications Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience). Industry certifications such as CISSP, CCSP, or vendor-specific credentials (e.g., NSE, CCNP Security, AWS Security Specialty). Experience in consulting or advisory roles for large enterprise customers, especially in CISO/CIO-level conversations. Familiarity with compliance and security frameworks (MITRE ATT&CK, NIST CSF, ISO 27001, SOC 2). Why Join Us This is an opportunity to operate at the intersection of cybersecurity strategy, executive engagement, and customer success, influencing large-scale enterprise organizations as they modernize operations and adopt cutting-edge solutions. If you excel at combining technical depth with executive presence, this role will allow you to shape customer outcomes while growing your career in a dynamic security landscape.

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk. Your role and responsibilities Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do. Whether you are working on projects internally or for a client, software development is critical to the success of IBM and our clients worldwide. At IBM, you will use the latest software development tools, techniques and approaches and work with leading minds in the industry to build solutions you can be proud of. The Electronic Design Automation (EDA) organization within IBM develops software tools used in the logic design and functional verification of enterprise class microprocessors. EDA engineer's responsibilities include research, design, architect, develop and deploy solutions that are driven by technology, manufacturing or customer requirements that automate the implementation of advanced processor chips are responsible for improvements to the design automation process. They also implement solutions for the chip design process that respond to timing and manufacturing specifications due to advancement in technology. To be successful in this role, the candidate should be able to work well in a team, have an interest in learning, be able to work/investigate on their own and be aware of testing best practices. EDA develops tools in the support of hardware and semiconductors development that make up our industry leading IBM products. We are an elite team of Software Engineering professionals that pioneer innovations for the cutting-edge design of microprocessors and hardware used in IBM infrastructure including IBM zSystems, IBM Power Systems, IBM Storage, and IBM Quantum Systems. Development engineers on our team will participate in various aspects of the development, test, and support process such as Electronic Design Automation Software. We are looking for strong algorithmic programmers who want a challenge and enjoy working with teams to solve engineering problems with software Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * BS/MS majoring in Computer Science, Computer Engineering or Electrical Engineering * Experience with an object-oriented programming language such as C/C++/Java/Rust * Experience with a scripting language such as Python * Knowledge of Digital Circuit/Logic design/Algorithms/Data Structures * AI/ML skills * Excellent verbal, written and interpersonal communication skills. * Collaborative skills and ability to work in fast-paced agile environments. * Quick learner with business acumen. Preferred technical and professional experience * Knowledge of computer architecture and micro-architecture * Programming projects with complex requirements * Understanding of Digital/VLSI Circuits * Linux experience ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law. This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role. We consider qualified applicants with criminal histories, consistent with applicable law. IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

**Introduction** Technology sales at IBM is evolving its way of working to break beyond boundaries with innovative approaches. Preferring to 'show' vs. 'tell', we're looking for undergraduate and graduate students who want to combine their technical interests and education with the people skills needed to prospect and co-create with customers, partners, and colleagues on solutions to our clients' most complex business challenges. In a world where technology moves at speed, it's essential that we stay ahead of the curve to provide tailored solutions that meet our clients' needs. It's not enough for us to have the technical expertise, we need to be great with people - to empathize, understand, and collaborate on technical solutions that will improve lives all over the world. This is a summer 2026 position. As a Platform Engineer intern within Client Engineering, you'll be a key player in a multi-disciplinary team made up of Architects, AI Engineers, Designers, and Business Technology Leaders. The brightest and creative minds collaborating with clients as one team and contributing to experiential working sessions and builds. The outputs of which produce pilots that lead to deployment of enterprise-scale solutions at start-up speed. IBM's Sales Internship Program culture will set you up for positive impact and success, whilst ongoing development will continually advance your skills. Our sales environment is collaborative and experiential. Part of a team, you'll be surrounded by bright minds - always willing to help- as you apply passion to work that will compel our clients to invest in IBM's products and services. **Your role and responsibilities** As a Platform Engineer intern within IBM Client Engineering, you'll help deliver unique client co-creation experiences to accelerate their transformation. You'll be involved in all aspects of integrated solutions, from identifying requirements to make technical decisions that impact the business case. Your role will be to work with cross-functional teams to realize the full potential of our hybrid cloud and AI solutions and prove business value to our clients. Your primary responsibilities will include, but not be limited to: * Cloud Expertise: Leverage contemporary hybrid cloud skills (ex. AI, analytics, DevOps, DevSecOps, IaC, security, networking, and storage) with deep industry expertise and understanding of your dedicated set of clients' businesses. * Value Communication: Define and communicate the differentiated value of IBM's technology both technically and commercially. * Technical Leadership: Participate in client sessions that include a broad range of public and hybrid cloud technologies, such as Red Hat OpenShift, IBM Cloud Paks, and Kubernetes. * Solution Support: Support the solutions architecture plan and be a hands-on "builder" in client-facing engagements. Advise on solution architecture to align with platform best practices and focus on our clients' target environment to ease transition to deployment. * Transition to Deployment: Provide a seamless transition to our clients by working with deployment teams to transition, or perform, the production deployment platform assets and information. To be successful in this role, you will need: * Confidence to contact and engage potential new customers and deliver an elevated experience. * Motivation to achieve sales, business objectives and high client satisfaction. * Strong analytic, problem solving, and troubleshooting skills combined with an agile process. * Embrace curiosity and a growth mindset. This position requires you to be in one of the following IBM offices: Atlanta GA, Austin TX, Chicago IL, Dallas TX, New York NY, Raleigh NC, San Francisco CA, and Washington DC. Readiness to travel up to 50% annually. ~ IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. **Required technical and professional expertise** * Actively Enrolled: Registered undergraduate or graduate university student. * Education: Seeking B.S. or M.S. degree in Computer Science, Computer/Electrical Engineering, Information Systems or equivalent technical degree/experience. * Programming: Working knowledge in at least one common cloud native programming language (Java, Python, HCL, Rust, Ansible, or language in similar discipline.) * Tech Savvy: Conversant about cloud technology, latest industry trends and how it is being applied to address business challenges. * Team Player: Demonstrates team collaboration and can navigate different communication styles. * Excellent Communication Skills: Possess verbal, written, and interpersonal skills that are engaging, compelling and influential. * Self-Starter: Growth mindset, motivated to work with clients and can lead projects independently. **Preferred technical and professional experience** * Experience in deploying and operating solutions on AWS, Azure, IBM Cloud, or Google Cloud. * Relevant technical certifications (e.. CNCF, AWS, IBM Cloud, Azure, Google Cloud, DevOps). IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Description Your Career As the Technical Services Senior Director for North America, you'll lead the organization responsible for guiding customers through the post-sale customer lifecycle from value realization thru renewal. This role sits at the center of our largest region, guiding Professional Services and Customer Success teams through deployment, adoption, escalation management, value realization, and expansion. You'll partner closely with Regional Leaders, Support, Product, Engineering, and Sales to create a unified customer experience and drive alignment across teams. Your insights from NAM's fast-paced customer base will shape delivery innovation, influence product direction, and help refine how we integrate automation and AI into our global services model. This is a role for a leader who brings clarity to complexity, elevates teams, and navigates change with confidence. You'll set the tone for delivery excellence across the region while contributing directly to global strategy. Your Impact Leadership & Customer Strategy Lead all Technical Services delivery across NAM, ensuring consistent, high-quality execution Align with GCS, Sales, Product, Engineering, and Partner teams to drive customer and business outcomes Support Area Leaders in CIO/CISO-level engagements, value reviews, and high-visibility escalations Represent NAM in global forums, advocating for customer insights and regional needs People & Team Development Build, develop, and mentor a high-performing technical organization Create a culture grounded in accountability, continuous learning, and operational excellence Coach teams through complex customer situations, rapid change, and new delivery models Foster a culture of people performance management and accountability Operational & Business Outcomes Maintain strong utilization, backlog health, and delivery predictability Optimize resource mix across FTEs and contractors to maximize agility and cost efficiency Reduce Time to Value and Time to Deploy by strengthening deployment and adoption practices Contribute to service sales growth through scalable, outcome-driven offerings Sustain strong relationships with subcontractors and partners to support delivery at scale Meet global margin targets through efficient, high-quality execution Innovation & Delivery Excellence Advance automation and AI across Cloud & Cortex professional services and customer success engineering to improve scale and consistency Standardize delivery practices, proactively identify risks, and drive data-backed decisions across areas to improve service health Ensure effective execution of global and theatre-level programs, adapting them for NAM where needed Qualifications Your Experience 10+ years in technical services, professional services, customer success, support, or similar roles in a high-growth SaaS/cloud environment 5+ years leading regional or multi-regional teams with direct and matrixed reporting lines Strong track record of delivering against KPIs including deployment speed, adoption, margin, utilization, and CSAT Deep familiarity with Cloud, Endpoint, SOAR, SIEM, and SOC environments; experience with industry leading security platforms strongly preferred Experience supporting cyber security programs for large US Federal Government customers Experience with supporting operational security requirements or enterprise governance, risk, and compliance initiatives Experience engaging with and presenting to executive stakeholders across Product Management, Services Product Management, Sales, and PS/CS organizations Experience leading large scale teams exceeding 100+ FTEs and Contractor staff Strong communicator who can influence across technical and non-technical teams Skilled at building trust, developing talent, and guiding teams through ambiguity Balanced, thoughtful decision-maker in escalation and complex customer situations Highly collaborative, with a track record of driving alignment and continuous improvement Industry recognized security credentials, e.g. CISSP, CRISC Bachelor's degree required; Master's/MBA preferred; equivalent military experience considered Willingness to travel 20-30% within NAM and occasionally globally Additional Information The Team Our Professional Services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn't stop once they sign - it evolves. As threats and technology evolve, we stay in step to accomplish our mission. You'll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won't wait for them to be raised, you'll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $270,000-315,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. Our Commitment We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected]. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.