Customer Service Associate jobs at Par Pacific Holdings

Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are looking for a Part-Time Customer Service Specialist. This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both Ferrellgas and Blue Rhino customers. The incumbent will work with both internal and external customers to ensure a high-quality customer service experience and strive to foster growth. In this role you get the opportunity to ensure the talent you bring is recognized by the customer you are assisting, and the company at large. Benefits * 401 (K) with generous company match * Paid Time Off (PTO) * Paid training * Employee Stock Ownership Plan (ESOP) * Propane Discounts Responsibilities * Answering phones, chat, social media, or email in a polite, courteous, and professional manner. * Works with customers daily to sustain and improve business relationships. * Ask probing questions to identify customer issues or concerns. * Ensures accurate account maintenance and updating of account information. * Uses next call avoidance technique to mitigate future questions. * Schedules delivery orders and utilizes basic negation skills for issues pertaining to new and returning customers. * Handles general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. * Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. * Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. * Supports the set-up of new customer accounts. * Meet or exceed minimum performance standards outlined in company policy. Qualifications * High School Diploma or equivalent. * 1 or more year(s) of customer service experience. * Exceptional customer service and negotiation skills. * Strong organizational skills with typing and data entry experience. * Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. * Proficient in Microsoft Office including Excel, Word, and Access. * Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. * Applicants must not now, or any time in the future, require sponsorship for an employment visa. Responsibilities - Answering phones, chat, social media, or email in a polite, courteous, and professional manner. - Works with customers daily to sustain and improve business relationships. - Ask probing questions to identify customer issues or concerns. - Ensures accurate account maintenance and updating of account information. - Uses next call avoidance technique to mitigate future questions. - Schedules delivery orders and utilizes basic negation skills for issues pertaining to new and returning customers. - Handles general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. - Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. - Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. - Supports the set-up of new customer accounts. - Meet or exceed minimum performance standards outlined in company policy.

Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are looking for a Part-Time Customer Service Specialist. This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both Ferrellgas and Blue Rhino customers. The incumbent will work with both internal and external customers to ensure a high-quality customer service experience and strive to foster growth. In this role you get the opportunity to ensure the talent you bring is recognized by the customer you are assisting, and the company at large. Benefits 401 (K) with generous company match Paid Time Off (PTO) Paid training Employee Stock Ownership Plan (ESOP) Propane Discounts Responsibilities Answering phones, chat, social media, or email in a polite, courteous, and professional manner. Works with customers daily to sustain and improve business relationships. Ask probing questions to identify customer issues or concerns. Ensures accurate account maintenance and updating of account information. Uses next call avoidance technique to mitigate future questions. Schedules delivery orders and utilizes basic negation skills for issues pertaining to new and returning customers. Handles general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. Supports the set-up of new customer accounts. Meet or exceed minimum performance standards outlined in company policy. Qualifications High School Diploma or equivalent. 1 or more year(s) of customer service experience. Exceptional customer service and negotiation skills. Strong organizational skills with typing and data entry experience. Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. Proficient in Microsoft Office including Excel, Word, and Access. Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. Applicants must not now, or any time in the future, require sponsorship for an employment visa. We can recommend jobs specifically for you! Click here to get started.

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. $19.00 - $22.00 an hour dependent on experience This position may be eligible for overtime pay based on business needs. Responsibilities * Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times * Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service * Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities * Present a professional, confident and enthusiastic image to develop trusting relationships with all customers * Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: * Medical, dental, and vision (eligibility after just 30 days of employment) * Paid time off that increases with tenure * A 401(k) with company match and immediate vesting * A new employee training program and many opportunities for continued learning and career development * Disability and life insurance * Employee recognition program * Generous tuition assistance program * Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: ****************************************** . Qualifications * Minimum of 3 years of experience in a customer service role * Minimum of a High School diploma or GED preferred * Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports * Ability to lift up to 50lbs * Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************

Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are looking for a Full-Time Customer Service Specialist. This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both Ferrellgas and Blue Rhino customers. The incumbent will work with both internal and external customers to ensure a high-quality customer service experience and strive to foster growth. In this role you get the opportunity to ensure the talent you bring is recognized by the customer you are assisting, and the company at large. Benefits * Medical, Dental & Vision * Company provided STD, LTD, Life, & AD&D * Flexible Spending Account (FSA) * Health Savings Account (HSA) * 401(k) with company match * Paid Time Off (PTO) * Employee Stock Ownership Plan (ESOP) * Wellness Program * Parental Leave Benefit * Tuition Reimbursement * Employee Referral Program * Propane Discounts Responsibilities * Answering phones, chat, social media, or email in a polite, courteous, and professional manner. * Works with customers daily to sustain and improve business relationships. * Ask probing questions to identify customer issues or concerns. * Ensures accurate account maintenance and updating of account information. * Uses next call avoidance technique to mitigate future questions. * Schedules delivery orders and utilizes basic negation skills for issues pertaining to new and returning customers. * Handles general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. * Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. * Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. * Supports the set-up of new customer accounts. * Meet or exceed minimum performance standards outlined in company policy. Qualifications * High School Diploma or equivalent. * 1 or more year(s) of customer service experience. * Exceptional customer service and negotiation skills. * Strong organizational skills with typing and data entry experience. * Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. * Proficient in Microsoft Office including Excel, Word, and Access. * Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. * Applicants must not now, or any time in the future, require sponsorship for an employment visa. Responsibilities • Answering phones, chat, social media, or email in a polite, courteous, and professional manner. • Works with customers daily to sustain and improve business relationships. • Ask probing questions to identify customer issues or concerns. • Ensures accurate account maintenance and updating of account information. • Uses next call avoidance technique to mitigate future questions. • Schedules delivery orders and utilizes basic negation skills for issues pertaining to new and returning customers. • Handles general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. • Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. • Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. • Supports the set-up of new customer accounts. • Meet or exceed minimum performance standards outlined in company policy.

Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are looking for a Full-Time Customer Service Specialist. This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both Ferrellgas and Blue Rhino customers. The incumbent will work with both internal and external customers to ensure a high-quality customer service experience and strive to foster growth. In this role you get the opportunity to ensure the talent you bring is recognized by the customer you are assisting, and the company at large. Benefits Medical, Dental & Vision Company provided STD, LTD, Life, & AD&D Flexible Spending Account (FSA) Health Savings Account (HSA) 401(k) with company match Paid Time Off (PTO) Employee Stock Ownership Plan (ESOP) Wellness Program Parental Leave Benefit Tuition Reimbursement Employee Referral Program Propane Discounts Responsibilities • Answering phones, chat, social media, or email in a polite, courteous, and professional manner. • Works with customers daily to sustain and improve business relationships. • Ask probing questions to identify customer issues or concerns. • Ensures accurate account maintenance and updating of account information. • Uses next call avoidance technique to mitigate future questions. • Schedules delivery orders and utilizes basic negation skills for issues pertaining to new and returning customers. • Handles general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. • Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. • Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. • Supports the set-up of new customer accounts. • Meet or exceed minimum performance standards outlined in company policy. Qualifications High School Diploma or equivalent. 1 or more year(s) of customer service experience. Exceptional customer service and negotiation skills. Strong organizational skills with typing and data entry experience. Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. Proficient in Microsoft Office including Excel, Word, and Access. Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. Applicants must not now, or any time in the future, require sponsorship for an employment visa. We can recommend jobs specifically for you! Click here to get started.

Job Description Join the Origis Energy Team! Origis Energy is accelerating the transition to a carbon-free future by Reimagining ZeroSM. As one of America's leading renewable energy and decarbonization solution platforms, the company continues to expand and reimagine its contribution to the world's net-zero goals. Origis Energy puts customers first to deploy a wide range of sustainable solutions for grid power generation, performance optimization, and long-term operation of solar and energy storage plants across the U.S. Founded in 2008, Origis Energy is headquartered in Miami, FL. The Origis team, regarded as one of the leading developers in the U.S., is committed to living five core values in all interactions both with each other and external stakeholders: Solve for Tomorrow. A role with Origis Energy puts you at the forefront of the transition to clean energy. Are you ready to bring new ideas? Do you exist to find solutions? That's how we revolutionize energy and build a carbon-free future - through unmatched service and relentless innovation. Rise Together. To succeed here, you'll collaborate with others and work as one team, across various teams including solar and energy storage development, financing, engineering, procurement and construction (EPC) and operations, maintenance and asset management. Are you open to diverse perspectives and prepared to work seamlessly across disciplines to reach our collective goals? Perform at Peak. We're seeking team members who bring authentic energy and passion to every task. How can you use your natural strengths, genuine optimism and intelligence to make your greatest contributions to Origis? Inspire & Grow. The Origis team is comprised of knowledgeable, passionate solar and energy storage experts who bring deep expertise and solution-driven thinking to clients. A successful Origis team member encourages others and sets a high bar for growth. We have a culture of continuous improvement because each team member takes the role of both learner and mentor. Be Resilient. The spirit in which we tackle the energy challenges and objectives of our clients means we consistently stretch for the extra mile. We all take initiative and remain adaptable, overcoming obstacles by prioritizing respect. Position Description Origis Services, LLC is a rapidly expanding Operations and Maintenance provider for solar and energy storage sites in the United States. Our asset portfolio continues to increase at a near exponential rate, with a mixture of Owner developed and constructed sites and third-party sites contracted, or already under management. Origis Service, LLC is looking to fulfill a Remote Operations Center (ROC) Operator role in Austin, Texas and reporting to the ROC Supervisor. Key Responsibilities: Monitors performance of solar power plants and BESS/storage systems Rotating shifts for constant 24/7 monitoring and evaluation of system conditions Coordination of planned and emergency maintenance from ROC Recognize abnormal system operating conditions and respond timely to field upset conditions and alarms Accountable for safe, reliable, and compliant daily operations for all sites Complies with applicable NERC standards and procedures Ability to assess risk and resolve problems in a timely manner Report, log, analyze and maintain accurate records of system conditions Performs other duties as assigned Preferred Qualifications: Two-year college degree in Electrical Technology, other engineering related degree, or 1-3 years relevant work experience NERC System Operator Certification is a plus SCADA systems knowledge, familiarity with ERCOT ISO operating requirements preferred Experience demonstrating skill handling multiple tasks simultaneously at various stages of completion Demonstrate performance toward operational excellence Ability to communicate detailed information accurately to internal and external customers Remote work is not available for this position This position requires mandatory overtime outside of the embedded shift work as needed Must be willing to work all shifts, weekends and holidays on a rotating 12-hour basis; operating on a DuPont schedule. Ability to pass a background check and drug screening Location Austin, TX Job Level Operator Origis Energy is an Equal Opportunity Employer (EOC). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We embrace and encourage our employees' differences as that is what makes our employees unique. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. More information is available here. California Applicants: Please review our California Privacy Policy and Notice at Collection. Request for Support or Accommodations: As part of our effort to provide equal opportunity to qualified disabled veterans and individuals with disabilities, we are happy to offer support and special accommodations in order for you to successfully reach us with your interest. Please reach out to us at candidateaccommodations@origisenergy.com if you would like to request help with your application.

Do you want to work in an environment where the word "Team" really means something? At a place where you and your contributions are truly valued, and you can learn and grow? Then Ferrellgas wants to hear from you! We are looking for a Seasonal Customer Service Specialist. This position is responsible for providing exceptional customer service through inbound and outbound communications for either/both Ferrellgas and Blue Rhino customers. The incumbent will work with both internal and external customers to ensure a high-quality customer service experience and strive to foster growth. In this role you get the opportunity to ensure the talent you bring is recognized by the customer you are assisting, and the company at large. Benefits Pay: From $18.50 per hour. 401 (K) with generous company match Paid Time Off (PTO) Paid training Employee Stock Ownership Plan (ESOP) Responsibilities Answering phones, chat, social media, or email in a polite, courteous, and professional manner. Works with customers daily to sustain and improve business relationships. Ask probing questions to identify customer issues or concerns. Ensures accurate account maintenance and updating of account information. Uses next call avoidance technique to mitigate future questions. Schedules delivery orders and utilizes basic negation skills for issues pertaining to new and returning customers. Handles general customer issues such as general service order input, executing emergency scripts, closing uncontrollable loss accounts, answering general contract information, and answering basic pricing questions. Can handle basic de-escalation of customer situations by following our customer complaint resolution policy. Send copies of statements and invoices to customers, as well as perform soft collections for customers on credit hold or past due as well as some cash handling and taking payments via the phone. Supports the set-up of new customer accounts. Meet or exceed minimum performance standards outlined in company policy. Qualifications High School Diploma or equivalent. 1 or more year(s) of customer service experience. Exceptional customer service and negotiation skills. Strong organizational skills with typing and data entry experience. Excellent written and verbal communication skills with an emphasis on team building and developing a positive rapport with company employees at all levels as well as customers. Proficient in Microsoft Office including Excel, Word, and Access. Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States. Applicants must not now, or any time in the future, require sponsorship for an employment visa. We can recommend jobs specifically for you! Click here to get started.

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers • Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. For eligibility and a full list of our benefit offerings please visit ****************************************** Qualifications • Minimum of 3 years of experience in a customer service role • Minimum of a High School diploma or GED preferred • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ************************************************************* We can recommend jobs specifically for you! Click here to get started.

TITLE: Principal Engineer - Seismic/CSA Integration & Oversight TerraPower is a nuclear energy technology company based in Bellevue, Washington. At our core, we are working to raise living standards globally. The essential factor? Energy. In 2006, the company originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities, and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower's mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. TerraPower is committed to bringing sustainable, affordable and safe energy to address global issues. As a result, the company's activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications. TerraPower is seeking to hire highly motivated and forward thinking professionals who are interested in focusing on advanced nuclear reactor research and development, and influencing change within the nuclear power landscape. TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. In addition, as a federal contractor, TerraPower has instituted an Affirmative Action Plan (AAP) in an effort to proactively recruit, hire, and promote women, minorities, disabled persons and veterans. Principal Engineer - Seismic Integration & Oversight TerraPower, LLC. Is seeking a highly motivated Principal Engineer to support Seismic and CSA Integration for TerraPower's advanced nuclear reactor projects. In this role, you will support the development of plant level requirements and strategies relevant to complex seismic design and licensing activities, perform technical review of work products, and facilitate the integration and implementation of strategies and work products across project disciplines. Candidates must have extensive experience in seismic design and analysis, soil-structure interaction (SSI) analysis, civil/structural design and analysis, safety and probabilistic analysis, seismic fragility evaluations, peer review, with a focus on seismic vulnerabilities (seismic interactions), and requirements/criteria development for nuclear power projects. The successful candidate will coordinate with engineers working on structures, systems, components, and engineering analyses for successful integration of input and requirements for nuclear plant seismic design and analysis. The Engineer will coordinate scope, schedule and technical integration for system design, 3D model and drawing development, and also support cross functional collaboration with licensing, safety analysis, and PRA. Responsibilities • Provide continuous oversight of seismic design scope, covering building and structural systems, foundations, equipment supports, and integrated plant analyses such as soil-structure interaction (SSI), seismic fragility development, and PRA inputs. • Coordinate and direct complex multi-system analyses, including SSI studies, seismic model development, external hazard characterization, and building seismic qualification, ensuring consistency with plant-level methodologies and licensing strategy. • Perform and guide SSI analyses using in-house SASSI tools; establish repeatable frameworks, workflows, and benchmarks that improve analysis efficiency and traceability across multiple structures. • Develop, document, and implement seismic design bases and strategies, supporting both deterministic and probabilistic methods; apply risk-informed, performance-based methodologies (e.g., LMP, RIPB) to define design acceptance criteria for SSCs. • Author, review, and refine plant- and system-level requirements and specifications, integrating seismic and structural criteria into design deliverables and ensuring seamless alignment with plant-level engineering. • Interface across design disciplines (mechanical, I&C, nuclear safety, systems) to ensure seismic requirements, structural criteria, and performance expectations are clearly defined, properly allocated, and implemented across interfacing designs. • Ensure adherence to licensing and code requirements (ASCE, ACI, AISC, ASCE 4/7/43, NUREG guidance), verifying they are correctly integrated into CSA products and aligned with TerraPower's licensing strategy. • Support cost studies and trade-off evaluations as the CSA/seismic SME, ensuring technical rigor while balancing constructability, schedule, and economic considerations. • Surveil subcontractor performance, monitoring design deliverables, verifying compliance with technical requirements, and ensuring design processes and quality programs are properly implemented. • Lead and support design and integration reviews, chairing cross-functional resolution sessions for CSA/seismic challenges, and facilitating targeted technical forums (e.g., working groups, decision boards, digital/in-person reviews). • Integrate seismic and CSA design information into licensing products, including regulatory submittals under the Licensing Modernization Project (LMP), ensuring design-basis alignment with licensing commitments. • Report emerging technical risks to project and engineering management, providing timely recommendations for mitigation and escalation when needed. • Drive continuous improvement, applying nuclear industry best practices to seismic modeling, fragility methods, and structural qualification, while identifying opportunities for improved efficiency, quality, and integration. Key Qualifications & Skills • Education: M.S. degree in Civil engineering or equivalent or higher • 12+ years of civil/structural design and analysis and/or probabilistic risk assessment experience • Excellent writing and communication skills • Ability to work independently and with minimum direction to solve challenging problems • Candidate must have strong analytical/problem solving skills • Candidate must be a self-starter and possess ability to coordinate with internal and external engineering and design teams with minimal direction • Experience with new nuclear power plant design projects • Experience with risk-Informed performance based, and probabilistic methodologies for application to seismic design and analyses • Experience in a broad range of design and integration topics throughout a product lifecycle, including conceptual design, final design, and construction • Experience with structural design for complex external hazard loading such as seismic and aircraft impact • Experience with commercial codes and standards such as UBC, ACI 318, AISC 360 and ASCE 7 • Experience with nuclear codes and standards such as ACI 349, ACI 359, AISC N690, ASCE 4, and ASCE 43 • Experience working projects with NRC or DOE regulations • Ability to deliver projects that include many competing objectives and design constraints, with ability to resolve conflicts between objectives. • Ability to work on tasks that require a multi-disciplinary approach. • Experience working to quality standards on design activities, such as ASME NQA-1 or ISO 9001. • The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork. Job Functions Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards. • Motor Abilities: Sitting for extended periods, bending/stooping, grasping/gripping, fine motor control (hands) • Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds • Repetitive work: Prolonged • Special Senses: Visual and audio focused work • Work Conditions: Stairs, typing/keyboard, standing and/or sitting working environment of >8 hrs./day • Travel required 0-10% TerraPower's technology is controlled for export by various agencies of the U.S. Government. TerraPower must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements. To facilitate TerraPower's export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States. Government export authorization approval times vary. Based on the business needs for a particular position, TerraPower may not consider a foreign national from a country if it is impracticable to obtain timely Government export approval. Job Details Salary Range Level 12: $169,922 - $235,464 Salary Range Level 13: $194,197 - $279,158 *Typically, our employee salaries are within .90 - 1.0 of the mid-point of the posted salary band. Any salary offered within the posted salary band is based on market data and commensurate with the selected individual's qualifications and experience. This range is specific to Washington State. Job Type: Full-time Benefits: • Competitive Compensation • Salary, eligible to participate in discretionary short-term incentive payments • Comprehensive Medical and Wellness Benefits • Medical • Vision • Dental • Life • Life and Disability • Gender Affirmation Benefits • Parental Leave • 401k Plan • Generous Paid Time Off (PTO) • 21 days of annually accrued PTO • Generous Holiday Schedule • 10 paid holidays • Relocation Assistance • Professional and Educational Support Opportunities • Flexible Work Schedule TerraPower Career and Benefits information: ********************************************** Please visit ****************** to apply

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities * Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times * Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service * Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities * Present a professional, confident and enthusiastic image to develop trusting relationships with all customers * Effectively manage customer account data which includes setting up new accounts and maintaining related data This is a part-time position offering approximately 29 hours per week. Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. For eligibility and a full list of our benefit offerings please visit ****************************************** . Qualifications * Minimum of 3 years of experience in a customer service role * Minimum of a High School diploma or GED preferred * Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports * Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: *************************************************************

We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities • Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times • Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service • Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities • Present a professional, confident and enthusiastic image to develop trusting relationships with all customers • Effectively manage customer account data which includes setting up new accounts and maintaining related data **This is a part-time position offering approximately 29 hours per week.** Why join the Suburban Propane team? We value you as a part-time team member and will provide you with competitive pay and annual incentive potential, 401(k) Retirement Savings & Investment Plan with Company Match, paid time off including holidays, and generous employee discounts on products and services. For eligibility and a full list of our benefit offerings please visit ****************************************** . Qualifications • Minimum of 3 years of experience in a customer service role • Minimum of a High School diploma or GED preferred • Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports • Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. ("Suburban Propane") is a publicly traded master limited partnership listed on the New York Stock Exchange. Headquartered in Whippany, New Jersey, Suburban Propane has been in the customer service business since 1928 and is a nationwide distributor of propane, renewable propane, renewable natural gas ("RNG"), fuel oil and related products and services, as well as a marketer of natural gas and electricity and producer of and investor in low carbon fuel alternatives, servicing the energy needs of approximately 1 million residential, commercial, governmental, industrial and agricultural customers through approximately 700 locations across 42 states. Suburban Propane is supported by three core pillars: (1) Suburban Commitment - showcasing Suburban Propane's nearly 100-year legacy, and ongoing commitment to the highest standards for dependability, flexibility, and reliability that underscores Suburban Propane's commitment to excellence in customer service; (2) SuburbanCares - highlighting continued dedication to giving back to local communities across Suburban Propane's national footprint; and (3) Go Green with Suburban Propane - promoting the clean burning and versatile nature of propane and renewable propane as a bridge to a green energy future and investing in the next generation of innovative, renewable energy alternatives. For additional information on Suburban Propane, please visit ************************ It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! Applications will be accepted until the position is filled. As part of our pre-employment hiring process, background checks and drug screens are performed. For more information about our hiring process, please visit: **************************************************** At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance. In line with these values, Suburban Propane considers all qualified applicants, including those with criminal histories, in a manner consistent with applicable laws. To that end, the Company welcomes such applicants in accordance with the California Fair Chance Act, the Los Angeles City Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance. Philadelphia applicants can review information pertaining to Philadelphia's Fair Criminal Record Screening Standards Ordinance here: ************************************************************* We can recommend jobs specifically for you! Click here to get started.

TEAM UP WITH US! The CSA PM1 Technician is responsible for keeping customer equipment running and deal with customers in all situations. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs field inspections and pulls oil sample on Engine. * Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information. * Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs. WHAT YOU'LL NEED: * Ability to work independently and follow instructions as given. * Knowledge of Caterpillar equipment. * High school diploma or general education degree (GED). * Valid drivers' license and good driving record. Will have to get a CDL. * Computer knowledge a plus. * Excellent customer service. * Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram. * Successfully complete Work Steps assessment. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Required travel up to 60%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA

GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Come join us at Darling Ingredients ****************** -- we repurpose & reuse rather than discarding what others might consider as waste. We capture valuable ingredients and nutrients to help maximize what nature has to offer, providing components for a wide range of products, including pet food, fertilizer and biofuel. Please check out our story to find out more about all we do at Darling Ingredients! Job Summary The Customer Service Specialist is responsible for coordination and communication of all service requirements contracted by the customer between our DAR PRO service plants in an effort to provide first class, personalized Customer Service for our Restaurant Services customers. Essential Duties/Responsibilities Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. * Provide service support to the Restaurant Services customers: * Answer customer calls on the centralized 855-DARPRO1 line. * Conduct all communications regarding services for the customer's stores or restaurants. * Research and resolve all service requests. * Provide necessary troubleshooting advice. * Coordinate service and support needs with the DAR PRO facilities. * Track, monitor and communicate service expectations to ensure timely services are being performed as contracted. * Track equipment installations. * Maintain in-house database relating to all client information: * Keep multiple and comprehensive spreadsheets updated. * Enter necessary client information into Host systems and Call logs. * Participate with Inside Sales Team efforts. * Participate in After Hours Client Support (Additional Pay). * Handle special projects as they are assigned. * Provide departmental assistance as directed. * All other duties as assigned by management. Minimum Qualifications * Must be at least 18 years of age. * High school diploma or GED required. * 2 or more years of Customer Service experience with a service-oriented company. * 1 weekend day shift and 4 weekday shift, rotation required. Preferred Qualifications * Associate's or Bachelor's degree preferred. * Excellent verbal and written communication skills required to quickly resolve issues. * Proficient computer skills must include, but not limited to, Microsoft Access and Excel * Self-motivated, dependable individual with excellent written and verbal communication skills. * Problem solving ability required to deliver solutions to the customer. * Balance and complete multiple tasks independently. * Bilingual (English/Spanish) strongly preferred. Physical Demands * Frequently required to sit, reach with hands and arms. * Occasionally walk, stand, balance, stoop, bend and kneel. * Occasionally must push, pull, move or lift to 10 lbs. * Regularly required to reach with hands and arms. Work Environment Job functions will be carried out in an office environment, occasionally customer location or other location. Darling Ingredients is an equal opportunity employer and gives consideration to qualified applicants without regard to race, color, creed, religion, age, pregnancy, sex, sexual orientation, gender identity, national origin, genetic information, physical or mental disability, military service, protected veteran status, or any other characteristic protected by applicable federal, state and local law. Know Your Rights: If you would like more information, please click on the link and paste into your browser: ***************************

GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Job Function: Retail Customer Service Associate (HELE Kahului | Part-Time) HELE Customer Service Associate Salary Range: $18.50 - $22.50 Hourly $3.00 shift differential eligibility The Opportunity: * Howzit! We are Par Pacific Holdings, Inc., voted Ho'okela Awards 2024 Retail Team of the Year and ranked #1 for 2023 on Hawaii Business magazine's Top 250 list of the state's largest companies by revenue * This position, in one of our HELE convenience stores, is a great place to set out on a career path in our organization * Join our ohana -- we truly care for our employees and promote a close-knit atmosphere * We welcome and encourage input from all employees, and you'll become part of a team that includes driven, creative thinking, and hardworking professionals who love to win Primary Job Responsibilities: * Consistently provide prompt and courteous customer service; may be required to assist customers at the gas pump * Accurately ring up all sales on POS system, complies with all cash handling procedures including other payment types for products sold * Responsible for all cash, and other forms of tender, (i.e coupons) * Comply with company policies and store procedures, including all safety and environmental policies and procedures * Responsible for receiving, stocking & organizing merchandise * Assist in maintaining proper inventory levels and shift audits * Adopt, comply with, and participate in all safety programs and trainings, attend mandatory job related meeting/trainings as needed * Perform cleaning duties necessary to maintain site cleanliness inside and out, and basic upkeep and/or cleaning of all equipment on the site. Assist with identifying equipment problems and report as needed * Be a positive team-player, work cohesively with other employees, and contribute to a positive work environment * Perform all duties with minimal supervision, and may be required to work flexible hours, attend job-related meetings and other duties as assigned Note: This description is intended to give you a general overview of the position. Additional responsibilities and opportunities may be identified based on current business needs. Physical Demands: * Ability to stand and/or walk for an entire shift * Ability to see with 20/40 vision (corrective lenses acceptable) in order to see numbers on store inventory levels, items purchased, gas pumps in operation, and problems that may occur with gas pumps * Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations * Ability to follow safety procedures (eg. respond to safety alarms, contact 911 for emergencies) * Frequent reaching overhead, gripping, wrist movement, and finger dexterity required to restock inventory, package items sold, operate POS system, receive payments, issue change, operate gas pumps, wipe pumps, maintain store grounds, and general housekeeping * Frequent squatting and kneeling required for obtaining and/or replenishing items * Ability to push/pull with arms up to a force of 20 pounds (i.e. utilizing a hand-truck) * Frequent lifting of 20 pounds or less from floor to waist, overhead and carry a short distance * Sometimes required to lift in excess of stated conditions up to 50 pounds * Ability to climb a stepladder to stock or retrieve materials and/or place or remove signs Note: There may be exposure to gas fumes and solvents, and occasional noise. Qualifications: * To meet the basic qualifications for this role you will be at least 21 years of age or older and have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. Additional qualifications include: * High School Diploma or GED preferred * Experience in retail sales and handling cash preferred * Perform basic math accurately * Ability to communicate in English (orally and in writing), including proficient telephone communication skills * Ability to work various shifts as scheduled, and arrive on time * Ability to work with equipment, tools and materials as required * Ability to perform essential duties and work in the conditions as described Benefits Part-time employees working at least 20 hour per week are offered our Employee Assistance Program, can enroll in our company's 401k plan and are able to purchase company stock at discounted prices. Part time employees are also granted 29 hours vacation starting the first day after their 1-year anniversary date. Thereafter, they will accrue vacation bi-weekly based upon years of service. About Us We're part of a corporation, which has a presence in Texas, Hawaii, Montana, Wyoming, Washington, and Idaho. This position, in one of our HELE convenience stores, is a great place to set out on a career path in our organization that could lead to Senior Customer Service Associate, Assistant Store Manager, Store Manager, Retail Area Manager, Operations, Marketing and/or Logistics. Our Retail Operations We own and operate 90+ retail locations in Hawaii under the HELE brand and 30+ retail locations in Washington and Idaho under the nomnom brand. Our Headquarters Par Pacific Holdings, Inc., based in Houston, Texas, owns, manages, and maintains interests in energy and infrastructure businesses. We are a growing energy company focused on renewable and conventional fuels in the Western United States. Par Pacific also owns 46% of Laramie Energy, LLC, a natural gas production company with operations and assets concentrated in Western Colorado. Our common stock is publicly traded on the NYSE under the trading symbol "PARR". Our Refineries and Logistics Operations We own and operate refineries in Hawaii, Montana, Washington, and Wyoming, with total operating throughput capacity of over 218 Mbpd. Par Pacific owns and operates one of the largest energy networks in Hawaii with 94,000 bpd of operating refining capacity, a logistics system supplying the major islands of the state and 90 retail locations. In the Pacific Northwest and the Rockies, Par Pacific owns and operates 124,000 bpd of combined refining capacity and related multimodal logistics systems. Par Pacific is an Equal Opportunity Employer Par Pacific prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information or any other status protected by applicable law. Note: Par Pacific will not accept calls from third-party recruiters. All candidates are required to apply through this web posting. Nearest Major Market: Maui Nearest Secondary Market: Hawaii Job Segment: Customer Service

Coordinates logistical activities related to maintenance and repair of assets for the client base in which the Maintenance Department supports. Receives work requests, prepares Work Orders and oversees associated processes, and acts as the Emaint. subject matter expert. Responsibilities Customer Service: Confers with managerial, internal, and external personnel to coordinate activities and resolve problems related to the servicing of LEG assets. Helps manage various aspects of the vendor and inter-departmental relationships. Work Orders: Oversees Work Order Processing and document processing to support the Business Units assigned. Prepares work orders in RTA and ensures accuracy. Assists with "Open Work Order" daily review, estimating maintenance resources, equipment, assist in ordering of spare parts, etc. to complete jobs on time and on target. Training: Helps develop, implement, and adjust Emaint. training documentation, processes and maintenance service methods for the Maintenance Department. Must be able to effectively coach/train maintenance personnel,(ADD and rig managers) in the proper documentation and closing of work orders to ensure accurate information for improved data analytics. Reporting: Generates and prepare reports on Emaint. trend analysis related to repairs for all work completed in the Maintenance Department. Qualifications Education and/or Experience One-year certificate from college or technical school; or three years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Office applications. Fleet management software experience is preferable. Certificates, Licenses, Registrations N/A Other Skills and Abilities Strong organizational and time management skills. Strict attention to detail. Strong written and verbal communication skills. Ability to work and interact with others effectively as well as the ability to work independently. Other Qualifications N/A Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to stand; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move more than 100 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The main responsibility of the Customer Service Supervisor is to deliver a customer experience which differentiates Veolia from peers and competitors through effective supervision of customer service staff by delivering on key performance indicators. All efforts should have a clear focus, contribute to and align with the Veolia customer experience strategy, and should be driven by customers' needs and expectations on delivering exceptional service to Veolia' customers in-line with requirements defined by the company and regulators. The scope of the position covers the outwardly facing customer service communications activities including supervision, training and coaching of a results-oriented customer service team and working closely in coordination with the Manager of Communications and Consumer Engagement on various customer outreach efforts and communication campaigns for all areas serviced through Veolia Idaho. This position requires very strong leadership, communication skills, mentoring and coaching, thorough understanding of the customer/billing/payment/notification processes and customer billing system, the Advanced Metering Infrastructure (AMI), the Interactive Voice Response (IVR) system, customer website and portal, Idaho Public Utility Commission (IPUC) regulatory rules, with a focus on policy, process adherence, and drive for improvement. Primary Duties/Responsibilities: Supervision Supervise and coordinate the work of CSRs. Provide daily direction and communication to CSRs to ensure customer calls/contacts and field orders are handled in a proper, timely, efficient, positive and knowledgeable manner. Establish and monitor annual goals for the department and ensure that all assigned employees receive an employee development review at least once a year. Coach staff on digital changes to drive adoption rates of digital self-service channels. Assist the Customer Service and HR Manager in the recruitment process. Assist the Customer Service and HR Manager with counseling, evaluation and motivation of personnel. Identify staff training needs, provide and deliver recommended training solutions. Conduct staff meetings and feedback sessions, and ensure appropriate work communication among personnel and departments. Perform regular call monitoring and performance feedback. Provide direction for conflict resolution to the Lead Customer Service Representative, Customer Service Representative and field staff with customer contact and take an active role in the escalation process to ensure customer resolution and satisfaction. Weekly reporting on key performance indicators to upper-level management either via email, tracking spreadsheet or over the phone. As requested, manage other initiatives such as, but not limited to, CC&B Upgrades, Web Upgrades, or other special projects at the direction of the Director or Manager of Customer Service. Develop a friendly work environment and atmosphere to improve productivity of staff by providing staff with awards and incentives. Update the phone system as needed with emergency information. Managing Regulatory and Customer Complaints Ensure that all regulatory complaints are responded to in an efficient manner with a resolution that follows Idaho Public Utilities guidelines and satisfies the customer to the best of our ability. Work with the regulator to settle cases, come to agreements with customers, and attend informal hearings with the regulator. Work with customers on a case-by-case basis to come to an agreement or understanding of their issue and resolution of that issue. Managing Collections Closely work with the Director of Customer Service to develop strategies and plans for collection activities such as additional phone calls, and letter campaigns. Keep close financial benchmarks to track accounts receivables. Monthly review and resolution of all customer disputes by working with the meter department on collecting meter test results and providing that information to customers. Daily/Weekly/Monthly review and assignment of field service work routing, ensuring customer expectations are met. Other Responsibilities Perform all other duties and projects as needed, including providing backup assistance and fill-in when needed for Customer Service supervisory functions (Back Office/Billing Customer Service Supervisor, Customer Service Director). Support and or lead companywide initiatives. Work Environment: Ability to travel when required. Qualifications Education/Experience/Background: High School Diploma/GED is required. Bachelor's Degree in relevant field or equivalent work experience preferred. Strong experience and working knowledge in related areas to include call center operations, credit and collections, billing, payment processing, customer information systems, performance benchmarking, and work management. Experience with Customer Contact and Billing system (CC&B) a plus. Good experience in training and development of Customer Service Representatives. 5-7 years of experience in a customer contact/call center environment. 2-3 years of supervisory experience in a customer contact/call center environment. Utility or telecommunication experience preferred. Knowledge/Skills/Abilities: Demonstrated ability to deal with customers, clients and regulators in a courteous, professional and diplomatic manner. Knowledge of cash management operations & field service/metering operations. Leadership qualities needed to motivate and direct staff. Ability to multitask, handling multiple deadlines and projects. Strong oral, written, and interpersonal skills. Ability to prepare written technical reports and interact effectively and diplomatically with management as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public. Familiarity with computer applications i.e. Excel, Word, CC&B, CityWorks, PeopleSoft, and Google applications etc. Must be able to work under stressful conditions and must use sound business logic to make quick and concise decisions. Knowledge of calls centers, IVR & ACD systems, recording systems, and IPUC regulations, credit and collection laws, public service law. Budgeting for customer service operations. Must be able to speak, give direction and converse with others fluently in English. Must be able to read complex operations reports, write detailed reports and prepare and deliver presentations. Ability to analyze complex operational and technical challenges and resolve same. Ability to interpret and explain complex regulatory requirements. Must be able to reason, problem solve and analyze complex operational challenges and resolve same. Must be able to learn new technological advances in the water industry and train personnel. Must be able to work under pressure and meet deadlines. Must be able to multitask. Must be able to make calm independent decisions, exercise good judgment and flexibility. Physical Requirements: Ability to sit and/or stand for extended time periods viewing computer screens and using keyboard and mouse. Must be able to see clearly and hear. Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

GENERAL PURPOSE\: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours, and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying “hello” throughout the Store as well as saying “thank you” with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Maintains a professional appearance, and adheres to the Company dress code at all times. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts\: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.