Purpose PLEASE NOTE - THIS IS A ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE Assists the ParkManager in planning, directing and coordinating all functions, operations, and maintenance of assigned park in accordance with Metro Parks' rules and regulations.
Example of Duties
Acts as ParkManager in his/her absence.
Assists in the supervision of all park staff and performs management functions including scheduling, assigning work, evaluating performance, approving leave requests, recommending and conducting training, recommending and administering discipline, maintaining employee relations, motivating staff, and addressing employee concerns, as directed or assigned by ParkManager.
Assists Manager in creating job lists and project schedules.
Trains employees in proper operational procedures and safety; analyzes and resolves work problems.
Provides safe, clean, inviting parks for visitors and employees consistent with established operational standards.
Works with ParkManager in establishing priorities, projects, and work flow; evaluates effectiveness of operations and initiates adjustments as needed (e.g. new procedures, time frames, reporting, etc.).
Assists the ParkManager in developing, administering, and managing the budget for assigned Park. Initiates purchase of materials and supplies; accounts for park revenue.
Coordinates with appropriate personnel within Metro Parks in relation to resource management, design, special events, district wide projects, etc.
Welcomes visitors, provides information and assistance to park visitors, and responds to visitor questions.
May represent Metro Parks with local neighbors, within the community, and in court appearances when needed.
May serve as a liaison with law enforcement agencies and political jurisdictions.
Coordinates and works with Assistant Manager - Park Operations.
Assists in the management of the safety function at assigned Park; addresses employee safety concerns.
Uses appropriate strategy to address conflicts among co-workers; understands role within the overall organizational structure of Metro Parks; willingness and ability to make decisions at times that may be unpopular with park staff.
Uses leave judiciously and in accordance with policies and procedures. Demonstrates consistent attendance. Works schedule to meets the operational needs of Metro Parks and does not negatively interfere with communication and daily operation on both the individual park and district-wide level.
Writes incident reports and monthly park reports; reviews and critiques incident reports and activity logs of Ranger staff.
In tandem with the ParkManager, oversees the volunteer and interpretive programs of assigned park; may conduct or assist in interpretative programs.
Directs and performs Ranger duties and activities including providing information and assistance to visitors, enforcing Metro Parks' rules and regulations, responding to accidents and emergencies, and administering first aid.
Develops and maintains effective working relationships with local police and fire departments, service organizations, and the general public; promotes Metro Parks through public contact.
Assists staff in maintenance of parks, grounds, and buildings/facilities; may apply pesticides and fertilizer, if licensed/certified to do so.
While assisting visitors, assesses visitors' needs, provides direction, options, or solutions as the situation presents.
May serve as a Field Training Officer or Background Investigator, as assigned.
May assist with the development and presentation of in-service Ranger, Maintenance, or Naturalist training.
May assume responsibility or provide support for other Parks and facilities as assigned.
Performs special projects or other duties as requested or assigned.
Qualifications
Education/Experience: Associate's degree in natural resources, environmental science, parks and recreation, or related field preferred. Demonstrated experience in park operations, some supervisory experience desirable, or any equivalent combination of education and experience. Demonstrated skill in the operation of grounds maintenance equipment. Excellent customer service, communications and interpersonal skills.
Language Skills: Ability to communicate verbally and in writing with coworkers, supervisors, the general public, local law enforcement agencies, community/citizens groups, other public agencies, etc. Ability to prepare meaningful, concise and accurate reports; establish effective working relationships as supervisor of a work unit; ability to use a two-way radio.
Team-Oriented: Works on a team. Outstanding customer service, communications and interpersonal skills.
Attendance: Being present at work is an essential function of the position.
Mathematical Skills: Ability to calculate fractions, decimals, and percentages.
Reasoning Ability: Ability to recognize unusual or threatening conditions and take appropriate action, apply management principles to solve practical, everyday work problems; ability to define problems, collect data and draw valid conclusions.
Licenses, Registrations: Possession of or ability to obtain a valid Ohio Peace Officer Training Certificate within twelve (12) months of employment/appointment to position. Possession of valid standard first aid and CPR cards within six (6) months of employment/appointment to position. Possession of a valid Ohio driver license, with a driving record that is insurable by Metro Parks' insurance carrier, and ability to conform to the established driving standards policy. May be required to obtain a pesticide applicator's license.
Physical Demands: While performing the duties of this job, the employee is regularly required to walk, stand, talk and hear, operate a two-way radio and light motorized equipment, sit, work with hands, lift, drive park vehicles, ride bicycles, operate off-road vehicles, and golf carts, etc. The employee is frequently required to use hands to complete reports, use personal computers, etc.
Work Environment: While performing the regular duties of this job, the employee regularly works in outside weather conditions, patrolling the parks. The employee spends a portion of their time working in the shop and/or office. The noise level in the work environment is usually moderate.
Other: Knowledge of safety practices and procedures, building and grounds maintenance, basic landscaping and horticulture, department policies and procedures, management, budgeting, inventory control, public relations. Ability to maintain effective working relationships with coworkers, supervisors, subordinates, the general public, local law enforcement agencies, other public agencies, etc. Candidate must satisfactorily complete a background investigation. Required to work weekends, evenings, and holidays.
Other Information
The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein.
In addition to the job description, further information in performing duties is found in the Metro Parks' Rules & Regulations, Employee Handbook, Ranger Manual, Field Training Manual, Maintenance Manual, and Emergency Response Guidelines.
Columbus and Franklin County Metro Parks has a longstanding commitment to provide a safe, quality-oriented and productive work environment. Alcohol and drug abuse poses a threat to the health and safety of Columbus and Franklin County Metro Parks' employees and to the security of the organization's equipment and facilities. For these reasons, Columbus and Franklin County Metro Parks is committed to maintaining a drug and alcohol-free work environment.
Supervision
Received: ParkManager
Given: All subordinate personnel assigned to respective park, volunteers, interns
FLSA Status
Given the nature of this classification's duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act and, therefore, is not entitled to formal overtime compensation and/or formal compensatory time. Internal policies regarding compensatory time may apply.
Core Values
Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off.
Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols.
Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner.
Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals.
Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges.
Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed.
Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors.
Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet expectations.
Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.
$44k-57k yearly est. 60d+ ago
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Park Manager
Kids Empire Us LLC
Akron, OH
Job DescriptionDescription:
OBJECTIVE:
ParkManager is responsible for supervising the park employee's performance in their daily work activities. The ParkManager serves as a contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction, resolving complaints, and addressing any questions or comments that guests or employees may have while present at Kids Empire. ParkManagers ensure the guests are having an excellent and safe time, while at Kids Empire. Must interact with families and children of all ages.
ESSENTIAL JOB FUNCTIONS:
Attending to guests as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
ParkManagers are performing their job duties satisfactorily and achieving production goals.
Creates weekly schedules.
Must audit schedules, attendance, and timeclocks.
Hire qualified employees for park positions available.
Must feel comfortable handling, managing, and documenting statements, terminations, resignations, and job abandonment cases.
Conduct performance evaluations and multiple park assessments for the park and the employees.
Trains team members to perform the key element of their job duties.
Opens and closes the park via using keys or a code.
Communicates any guest or employee issues.
Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD.
Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
Operating the billing transactions accurately by verifying the amount displayed on the POS.
Organizes the refrigerator with drinks, snacks, chips and ice cream.
Manage birthday party bookings and setups along with ensuring customer satisfaction during the events.
Manage third-party vendor supplies, orders or requests.
Work closely with all corporate teams and communicate via the proper company channels.
Checks snack inventory is sufficient and orders snacks from specified vendors to replenish stock.
Walk the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.
Clean restrooms and sanitize all park structures, i.e. tables, chairs, and playground structures.
Schedule and coordinate family events and assist events operate efficiently.
More applicable
Weekly meetings with development
Arrival all correct quantities arrive.
Speaks with suppliers and third parties.
Time and attendance setup
Amazon accounts audits nationally among all KE parks.
Services assistance for the operations chats.
Other duties as assigned.
PHYSICAL DEMANDS:
Stand, walk, bend, twist constantly.
Frequent bilateral hand movements.
Good finger dexterity.
Must be able to work in noisy environments created by guests such as children yelling and music.
Must be able to tolerate a hectic and busy work environment during peak hours.
Must be able to work in a tight structure.
QUALIFICATIONS:
High school diploma or equivalent qualification required.
Work weekends and holidays
Able to work with children.
Operate an iPad.
Strong communication skills, customer service skills, and conflict resolution skills
Leadership skills and strong conflict resolution skills
Work independently
Read and write in the English.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
Strong organizational and time management skills with the ability to handle multiple tasks and priorities.
Detail-oriented and able to maintain accuracy in documentation and record-keeping.
Requirements: