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Assistant General Manager jobs at Patrice and Associates Franchising - 310 jobs

  • Quick-Casual Restaurant General Manager

    Patrice and Associates 3.6company rating

    Assistant general manager job at Patrice and Associates Franchising

    General Manager needed for a stable and growing Quick-Casual restaurant concept! Salary up to $60,000 plus quarterly bonuses Successful and growing company looking for friendly, personable and hardworking leaders! Local group with stores around Boston, serving delicious breakfast foods, bakery items, and coffee Great opportunities for growth and career progression, great benefits and quality of life A beloved local group is looking to add to their family as they are opening new locations in the coming months! Serving quality locally roasted coffee, fresh-made bakery items, and delicious breakfast food, the company offers great opportunity and stability for your career! This isn't your stuffy corporate concept either- we want creative people who are flexible, entrepreneurial, and excited to contribute ideas and suggestions to the menu! If you are a personable people manager with a passion for creating a fun work environment and providing excellent customer service, we want to speak with you! You will be generously compensated for all of your hard work with salary ranges up $60,000 and bonus potential up to an extra $10,000 per year! Responsibilities include: Build a great team, leading a team of managers plus hourly staff; interview, train, schedule, motivate and mentor your team for success Manage your team's performance to ensure your store runs to company standards at all times and follow all company and legal procedures Provide prompt and attentive customer service, with a friendly and energetic attitude that will keep people coming back Consistently deliver excellent product, including scooping ice cream, making coffee and espresso drinks, preparing breakfast items and filling catering or bakery orders Maintain daily and weekly paperwork, and prepare for your monthly business review; manage waste, labor costs, turnover and all other KPIs to meet/exceed goals Keep your store clean at all times through use of daily cleaning, cleaning rotas and monthly deep cleans; ensure all members of your team follow Health and Safety standards Qualifications: Must be hands on manager with commitment to leading by example, assisting customers and filling orders alongside your team! Must be personable, friendly and passionate with excellent customer service skills Passion for promoting teamwork, open communication and receiving/providing feedback Motivated to drive sales and grow the brand Must have 2 years of management experience Must be able to meet the physical demands on the job- scooping ice cream can get tiring and dirty! You shouldn't be afraid to roll up your sleeves, literally. Equal Opportunity Employer (EOE)
    $60k yearly 60d+ ago
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  • Store Manager

    24 Seven Talent 4.5company rating

    Braintree Town, MA jobs

    Our client, a fashion-trend forward retail brand, is looking for a Store Manager to join their team in Boston, Massachusetts. This person MUST HAVE a strong sales. driven leadership mindset and background. You will be on the floor selling as well as managing. Location: South Shore Plaza (Boston) Salary: $70-85K (DOE) Overview Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions Recruiting, interviewing, and onboarding exceptional employees and managers. Training, mentoring, and retaining top-tier talent to foster growth and excellence. Cultivating and maintaining a positive and energized store atmosphere. Elevating the selling culture by championing 5 Steps of Selling. Providing timely, constructive feedback both in real-time and through written communication. Inspiring and motivating employees and managers to perform at their best. Ensuring seamless store operations and maintaining impeccable visual presentation aligned with standards. Upholding and enforcing all policies with consistency and integrity. Exceeding individual sales goals with enthusiasm and determination. Driving the store's daily, weekly, and monthly sales goals to surpass expectations. Leading by example to embody and promote culture and Code of Conduct through our 4 Principles. Qualifications Minimum 1 year of experience in store management A passion for fashion and a keen eye for trends. An unwavering work ethic and dedication to excellence. Proven leadership skills with the ability to inspire and guide a team. Exceptional communication and organizational abilities. High motivation coupled with a proactive sense of urgency. At least one year of experience in retail management. Expertise in supervising, motivating, and effectively directing employees. Flexibility to adapt to new directions and embrace change with enthusiasm. Comprehensive knowledge of visual merchandising and superior customer service practices. Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation. The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success. A collaborative mindset, fostering strong and sustainable relationships with employees and managers. If you are interested in and qualified for this role, please forward your resume today!
    $70k-85k yearly 1d ago
  • Site Superintendent

    Menemsha Development Group 3.6company rating

    Norwell, MA jobs

    Full-time Description Since 1992, our people have been the secret to our success. Menemsha has delivered thousands of successful projects to both private and public sector clients throughout North America and internationally, including P.F. Chang's, Wingstop, Starbucks, Lululemon, Office Depot, CVS, Citibank, Regions Bank, Citizens Bank, and Tractor Supply Co. Our reputation is built on the outstanding innovation and technical excellence that our people deliver. Together we nurture an inclusive and collaborative culture that embraces new ideas and exciting new technologies. We empower each other to succeed. We celebrate our successes. We stand on great thinking, not on formality. We support our staff in all they do, recognizing that each of us has passions outside of work as well. Menemsha is a great place to invest in your talent, to learn from others, and to grow. Something special is happening at Menemsha and we invite you to see for yourself. We look forward to saying hello. Presently, we are in search of top talent to join our Construction Division as a Site Superintendent. The ideal candidate is comfortable working in a fast-paced, dynamic, and collaborative environment. If you have what it takes to join our team, please don't delay in submitting your qualifications. Essential Duties and Responsibilities Manage the day-to-day jobsite activities and operations for the construction of the project. Responsible for project quality control. Provide leadership to the subcontractor workforce. Review the plans and specifications for the project. Prepare, manage, and update the project schedule including determining the sequence for work and scheduling all material deliveries (overall, one week and three week look-ahead). Conduct weekly safety meetings to ensure that safety measures are understood and being followed. Address any safety issues on the jobsite as they arise and report any incidents to all appropriate parties. Complete any necessary paperwork responsibilities including daily records of field activity. Manage site logistics, coordinate materials deliveries, all subcontractors work sequencing, and coordinate site visit inspection requests. Deliver Jobs on Schedule at top quality. Control onsite spending for General Conditions (small tools, rentals, dumpsters, heat, etc.) Menemsha Offers the Following Employee Benefits: Medical Dental 401K Paid Time Off & Holidays Disability Benefits Life Insurance Vacation Parental Leave Employee Perk Program Direct Deposit Requirements EDUCATION & EXPERIENCE Minimum 5 years supervisory experience. Must have excellent computer skills, experience with standard software packages, including Microsoft Office/Outlook. Must have experience with job scheduling; must be able to read and clearly understand blueprints and construction intent. Must have a clean driving record and must be willing to travel. Any of the following markets: retail, restaurant, banking, education Office Tenant Improvement, and/or small ground-ups, and/or Hospitality projects, 1M-10M project size construction experience. MUST reside New England (Greater Boston area is ideal) JOB KNOWLEDGE/SKILLS Strong client service orientation. Must be client-facing. Solid knowledge of the field construction means and methods. Strong work ethic, driven, and self-motivated. Excellent analytical skills. Excellent organizational and record keeping skills. Ability to travel extensively as needed. Salary Description $95,000 to $165,000
    $165k yearly 60d+ ago
  • Assistant General Manager

    Dogtopia 3.2company rating

    Franklin Town, MA jobs

    Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist our General Manager to lead the team as an Assistant Manager. This is a role for someone with team management skills who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! Customer Service and Presentation: As the Assistant Manager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: ******************************************* Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress. Sets the example for the team of the 3 S's (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards. Keeps the team members engaged in their duties Strive for high customer review ratings! ENJOY your team! GROW your team! And PLAY to your fullest potential Financial and Administrative: Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints Actively communicates team developmental needs and issues to management to ensure growth Develops team in up-selling and using dog evaluations to grow revenue Communications any concerns or needs to General Manager proactively and partnering after attempting to resolve issues Work with team to assure our Quality of Care sets the standards for dog care Team Management: Assist in creating staff schedules and helps monitor daily schedules Maintains optimum staffing and development with all employees Leads by example by coaching all on contributing to a positive team-oriented culture Delivers written performance reviews and gives employees positive acknowledgment when due! Help coach the staff on our Dogtopia-isms The Rules by which we, as DOGTOPIANS, live are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like it's the Most Exciting Day Ever! Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty-gritty complete. Maintain and update cleaning schedule, along with holding themselves and the team accountable to Dogtopia's safety and cleaning standards. Inventory Management of cleaning, dog, and First aid supplies. Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues. Benefits: It's always bring your dog to work day! Education in basic dog obedience and training Fun, Dynamic team culture Career progression based on performance Additional certification programs are available Competitive wages with flexibility in scheduling Paid time off, medical benefits, and company incentives Supplemental pay Bonus pay Other Benefits Flexible schedule Paid time off Health insurance Dental insurance Vision insurance Disability insurance Referral program Employee discount Pet rider program Other
    $54k-78k yearly est. 60d+ ago
  • District General Manager (Boston)

    TK Elevator 4.2company rating

    Westwood, MA jobs

    The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced District General Manager located in Boston, MA. Responsible for driving revenue growth and managing the P&L within the Branch by successfully managing all departments and lines of business to meet and exceed business goals. ESSENTIAL JOB FUNCTIONS: * Drives culture -Sets the expectation for Safety, work ethic, professionalism, ownership of the business and shares pride in the Branch and the Branch's successes. * Direct supervision of department managers and supervisors by providing direction and training, and communicating company policies, procedures and objectives. * Leads by example the company's commitment to safety and administers the company safety program. Includes performing safety audits when necessary and stressing the importance of safety to all employees. * Leads by example the company's commitment to customer service. Understands the importance and need to follow through on NPS scores and customer care. * Ensures the branch's daily operations run efficiently and cost effectively and meets financial commitments including target EBIT dollars and gross margin percent goals across all lines of business. * Manages profit and loss (P&L) and uses accounting reports to measure each department's performance to ensure monthly budgetary goals are met. * Works with sales managers to increase customer base or depending on the branch size, directly handles sales management responsibilities. * Reviews and approves revenue and margins prior to submission of sales proposals. Oversees and approves sales incentives and use of CRM program * Oversees retention of service contracts including direct involvement in all "at risk" customer accounts. * Develops and maintains strong working relationships with clients, elevator consultants, building owners, managers and prospects * Oversees and ensures that the employee performance process for both union and non-union employees is performed timely and consistently * Recommends employee merit increases as part of the performance management process for non-union employees, and meets with employees to review their compensation and bonus structure * Maintains a strong working knowledge of the overall market area, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, special projects, and staffing requirements and availability * Maintains up-to-date knowledge of all federal, state and local elevator industry code requirements; and a good understanding standing of employment and labor laws * Maintains strong familiarity of company products by attending company training classes, and reviewing factory equipment updates and supplier goods * Maintains a maintaining a strong working knowledge of the contract with the International Union of Elevator Constructor * Responsible for Reviews and approves invoices, accounts receivables, write-offs and credits. Includes assisting in the collection of problem accounts * Interfaces with corporate and US field departments including the factory, elevate, coordination, leasing, legal, and labor relations EDUCATION & EXPERIENCE: * Thorough knowledge of the elevator industry and general management methods within the elevator industry * Bachelor's degree (only to be substituted with extensive industry and management experience); or two years' experience managing on a branch departmental level; or an equivalent combination of education and experience * Proven success managing and developing talent within the workforce * Ability to define problems collect data, establish facts and draw valid conclusions * Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions Salary range: $219,000-$272,000. The role offers a car allowance, fuel card, and annual incentive program. Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered * Medical, dental, and vision coverage * Flexible spending accounts (FSA) * Health savings account (HSA) * Supplemental medical plans * Company-paid short- and long-term disability insurance * Company-paid basic life insurance and AD&D * Optional life and AD&D coverage * Optional spouse and dependent life insurance * Identity theft monitoring * Pet insurance * Company-paid Employee Assistance Program (EAP) * Tuition reimbursement * 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed. Additional benefits include: * 15 days of vacation per year * 11 paid holidays each calendar year (10 fixed, 1 floating) * Paid sick leave, per company policy * Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment) Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
    $80k-125k yearly est. 1d ago
  • Superintendent-General Construction

    Kimmel & Associates 4.3company rating

    Boston, MA jobs

    About the Company The company is a premier general contractor known for delivering exceptional craftsmanship across multi-family housing, institutional projects, and high-end luxury residential construction. The company fosters a collaborative environment where innovative problem-solving and high performance are valued and rewarded. About the Position The Superintendent is responsible for leading on-site execution of construction projects, ensuring safety, quality, and schedule adherence from groundbreaking through completion. This role requires a hands-on leader with deep field expertise and the ability to coordinate subcontractors, enforce safety standards, and maintain positive relationships with owners, architects, engineers, and the project team. Typical responsibilities include: Overseeing daily field operations and supervising all subcontractors and site personnel Maintaining strict safety protocols and conducting regular site inspections Coordinating material deliveries, equipment, and logistics Monitoring project schedules and proactively addressing potential delays Ensuring high-quality workmanship and adherence to project specifications Managing site documentation, reporting, and communication with the Project Manager Leading progress meetings and maintaining a clean, organized job site Requirements Education: High school diploma required; technical training or a degree in Construction Management or related field preferred Experience: 8-15+ years of progressive field experience, including supervisory roles Project Types: Urban multi-family housing, institutional work, and/or high-end residential projects Project Size: Typically $5M-$50M+, or comparable scale and complexity Credentials: OSHA 30 required; additional safety or trade certifications preferred Strong knowledge of building codes, construction means and methods, and site safety practices Proven ability to lead field teams, coordinate trades, and maintain schedule accountability Strong communication and problem-solving skills Benefits Base salary starting at $175,000 $500/month vehicle allowance 20% annual bonus potential Comprehensive medical, dental, and vision insurance Retirement plan with company contribution Paid time off and holidays Professional development and training opportunities Supportive company culture with strong field and office collaboration
    $175k yearly 24d ago
  • Assistant General Manager

    RMG Staffing 4.1company rating

    Braintree Town, MA jobs

    Job Description - Assistant Manager (Freight Forwarding) Location: Boston, MASchedule: Mon-Fri, 8:15 AM-5:15 PMSalary Target: $70,000-$80,000 Benefits: Health insurance + 401(k) after 90 days Reports to: General Manager Summary of Responsibilities: Support the General Manager with daily freight-forwarding operations (import/export, documentation, bookings). Coordinate workflow, assist with supervising staff, and ensure compliance with customs and international regulations. Maintain communication with carriers, agents, and clients; resolve operational issues. Review shipping documentation (BLs, invoices, ISF, AES, AWB). Monitor KPIs and assist in improving operational efficiency. Act as decision-maker when the GM is unavailable.
    $70k-80k yearly 1d ago
  • Assistant General Manager- DCU Center

    Legends 4.3company rating

    Worcester, MA jobs

    Assistant General Manager DEPARTMENT: Administration REPORTS TO: General Manager FLSA STATUS: Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us! THE ROLE Under General Manager's supervision, the Assistant General Manager coordinates the day-to-day activities of the various departments within the facility. Helps to facilitate optimum efficiency, maximize profits and provide exceptional customer service by performing the following duties individually or through subordinate supervisors. Essential Duties and Responsibilities * Implement facility policies and goals in accordance with the management contract, client's objectives, and corporate policy. * Meet with department heads to review activity, operating, and sales reports. Determine changes to the programs and/or operations and oversee implementation with the department heads. * Negotiate contracts and agreements with suppliers, promoters and tenants for necessary activities and services at the facility. * Assist in the development of long-range plans and program objectives in accordance with the management contract and corporate policy. * Guarantee all codes, laws, ordinances, policies, procedures, risk management, safety precautions, rules, regulations and emergency procedures are followed. * Implement procedures within the departments to establish and maintain customer service standards that are designed to ensure a positive and professional image and generate repeat business. * Assist in the preparation of the annual budget and capital project budget for future repairs and improvements to the facility. * Establish and maintain contact with booking agents, professional managers, promoters and others within the industry to encourage continual and regular use of the facility. * Conduct post-event operational and financial review and analysis. * Coordinate, implement and administer personnel development/training and safety/emergency procedures. * Review and approve all purchasing, travel and promotional expense activity. * Work extended and/or irregular hours including nights, weekends and holidays. SUPERVISORY RESPONSIBILITIES Carries out supervisory responsibilities in accordance with all Legend Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience * Bachelor's degree from an accredited four-year college or university * Minimum of five (5) years' industry experience with al least three (3) of those years in a management function of an arena, convention center or stadium; or an equivalent combination of education and experience. Skills and Abilities * Possess skills and experience in contract negotiation, business law, labor relations, union contracts, purchasing procedures, and supervising personnel. * Engage in much decision making that is generally governed by procedure and guided by policy. * Demonstrate knowledge in the practices and terminology of public relations programs, advertising, marketing and sales. * Plan, coordinate and direct varied and complex administrative operations. * Supervise and recognize human resource and personnel problems, deal constructively with conflict, supervise and motivate personnel, provide counsel on routine and sensitive personnel matters and execute applicable solutions. * Respond to crowd control and/or crowd management situations in a prompt and decisive manner during crisis situations. * Operate a personal computer using MS-DOS, Windows, Word, Excel and/or Lotus 1-2-3, and other standard office equipment. * Follow oral and written instructions and communicate effectively with others in both oral and written form. * Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. * Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment. * Be licensed and insured to operate a motor vehicle in the United States. * Remain Flexible and adjust to situations as they occur. * Excellent communication and interpersonal skills and organizational ability * Ability to work with and maintain highly confidential information is required * Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment * Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description * Ability to anticipate problems and implement immediate corrective action * Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry * Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning * Considerable knowledge of safety regulations and other federal, state or local laws and regulations * Strong orientation towards hospitality/customer service for the meeting, convention and entertainment industry * Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management * Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions * Ability to manage a facility of same size and type COMPENSATION Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan. WORKING CONDITIONS Location: On Site - DCU Center, Worcester, Massachusetts PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $55k-79k yearly est. 60d+ ago
  • Senior Culinary Manager

    TSNE 3.7company rating

    Boston, MA jobs

    Future Chefs (futurechefs.net) prepare Boston high school students to complete high school ready for quality employment and post-secondary education. With a focus on positive youth development, Future Chefs provides authentic work-based learning in a kitchen setting to prepare teens with the basic cooking skills needed to enter the culinary industry and most importantly the job readiness and essential skills to succeed in any field. Future Chefs believe that every young person is unique and flourishes in respectful, safe, stimulating settings that provide opportunities for growth, and relationships with caring, supportive adults who honor students lived experiences. Future Chefs occupies 5,770 square feet of meeting, kitchen, and office space on the first floor of The Clarion in Roxbury. Our youth-centered programming also includes community-based collaborations that directly and indirectly support our mission. Future Chefs is a fiscally sponsored organization of Third Sector New England, Inc. (tsne.org). Who You Are You are an enthusiastic, experienced culinary professional with a desire to share your broad culinary knowledge and passion for cooking in a community-based, after-school, and out-of-school setting. You bring creativity, technical expertise, and vision to menu development, catering, and event production, with the ability to deliver high-quality food at scale while designing menus that are engaging, culturally responsive, and aligned with program goals. You take pride in producing excellent food that reflects professionalism, safety, and sanitation standards, and you hold yourself and others accountable to the highest level of kitchen operations. You are equally comfortable teaching in the kitchen with youth and supporting adult staff to deliver curriculum with excellence. You want to develop the leadership and culinary knowledge of participants and adult staff. You are a passionate lifelong learner, highly organized, and committed to leading and upholding a diverse, inclusive, equitable, and welcoming culinary setting. You understand that Future Chefs is not a traditional kitchen environment. You are excited to help shape an alternative kitchen culture-one that centers youth, values essential life and leadership skills, and intentionally contrasts with some of the industry's norms. You believe teamwork, communication, initiative, and respect are as important as culinary technique, and you see your role as developing not just skilled cooks, but future leaders. You are a direct and respectful communicator who seeks to develop and uphold the systems needed to support a safe, professional, productive, and welcoming working environment. You do not waste resources and work to maintain and teach the highest standards in the kitchen. You embrace excellence as you strive to instill it in others. All the work in the kitchen with our young people serves the programming goals at Future Chefs. You are a willing collaborator in achieving those goals, exude positivity, and model a healthy lifestyle. Responsibilities The Senior Culinary Manager (SCM) is the lead culinary professional at Future Chefs, responsible for ensuring the quality and impact of all culinary programming. This role combines hands-on teaching with youth, coaching and supporting culinary staff, and collaborating with the program team on youth-led culinary enterprises and events. The Senior Culinary Manager supervises the Culinary Team, serving as a mentor, sounding board, and resource for program delivery. While not responsible for overall event management, the SCM ensures that all youth-led and community-facing events meet high culinary standards and reflect Future Chefs' quality expectations. The primary focus remains curriculum delivery, youth engagement, kitchen operations, and staff development, with accountability for the culinary excellence of all programming. Essential Job Functions Culinary Education & Youth Development Directly deliver Future Chefs' culinary curriculum to youth participants, leading hands-on instruction in the teaching kitchen. Actively coach and mentor young people during daily programming, modeling professional kitchen standards, teamwork, and a work-readiness mindset. Train, support, and observe culinary instructors to strengthen their curriculum delivery and instructional practices. Collaborate with Program Staff to assess youth skills, share progress updates, and reinforce coaching and career exploration goals. Lead field trips, workshops, and guest chef experiences that expand youth exposure to culinary careers and food traditions. Kitchen Operations & Food Production Oversee daily kitchen operations in a licensed professional kitchen, ensuring compliance with health, safety, and sanitation standards. Manage scheduling, production calendars, and workflow for year-round programming. Supervise menu planning, recipe testing, and preparation for instructional activities. Implement systems for food procurement, inventory control, and waste reduction. Maintain preventative maintenance schedules and ensure safe operation of equipment and facilities. Ensure all required inspections, certifications, and licensing requirements are met on schedule. Culinary Events & External Partnerships Supervise and support the Culinary Instructor & Events Specialist in planning, execution, and delivery of external culinary events (e.g., catering, team-building events, private functions, etc.). Provide oversight and guidance to ensure events meet high culinary standards and align with youth development goals. Serve as a sounding board and occasional backup when additional leadership is needed during events. Support relationship-building with local chefs, industry leaders, and vendors to expand Future Chefs' culinary network and youth opportunities. Staff Supervision & Professional Development Supervise, coach, and evaluate 2-4 culinary staff, fostering a collaborative, inclusive, and professional kitchen culture. Lead scheduling, delegation, and capacity planning to ensure balanced workloads across culinary staff. Provide mentorship, professional development, and growth opportunities for staff to build both culinary expertise and youth development skills. Promote a welcoming, equitable, and respectful environment for both staff and youth. Strategic Leadership, Administration & Collaboration Collaborate with the Director of Programs and Partnerships to align culinary programming with organizational goals and youth outcomes. Advise the Leadership Team on culinary trends, staff development, and resource needs. Participate in annual program planning, budgeting, and outcomes measurement. Partner with the Development team to support fundraising efforts, donor events, and storytelling. Track and report culinary program data, ensuring alignment with organizational learning and evaluation systems. Qualifications 5+ years managing culinary operations in a professional kitchen (e.g., full-service restaurant or institutional kitchen). Experience with, or strong interest in, working alongside young people from diverse backgrounds, with a focus on equity and inclusion. Supervisory experience leading a team of two or more in a culinary setting. Strategic and intentional in supporting young people's growth, leadership, and confidence. Proven track record managing catering and food production for onsite and external events. Coaching and mentoring supervision style to support professional growth and career pathways. Strong foundation in savory cuisine, preferably in upscale or fine dining, with depth across a variety of cuisines. Experience applying Positive Youth Development principles in a culinary setting, or willingness to build this skill through professional development. Ability to share culinary expertise in ways that are accessible, engaging, and instructive. Commitment to advancing opportunities for young people of color and fostering inclusive kitchen environments. Clear, effective communication and strong organizational skills. Collaborative approach to working as part of a responsible, productive team. Special Job Requirements Available to work after school hours, summers, and occasional weekends. CORI/SORI check ServSafe Manager Certification. Physical Demands/Work Environment The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers. While performing the duties of this position, the employee is required to: Handle, or feel objects, tools or controls; Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move; Occasionally lift and/or move up to 25 pounds; The noise level in the work environment is usually moderate; Job is not subject to significant occupational or environmental hazards; Likelihood of personal injury would be relatively slight; Environmental and work hazards are not present to a measurable degree. Compensation and Benefits Location: Work will be primarily performed onsite; 305 Roxbury, MA 02120. Schedule: Monday - Friday, 37.5 hours per week; availability to work after school hours, summers, and occasional weekends. Compensation: The salary range for this position is $70,000 - $75,000 annually. Benefits: This position is eligible for a full benefits package including: Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff. 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans; Low-cost Harvard Pilgrim Dental and Vision. Flexible Spending Accounts (FSA) for Health and Dependent Care. Employer-paid Life, Long- and Short-Term Disability Insurance. Employer-paid Pension and Employee-paid 403b plan through TIAA. ...and more! TSNE/FC strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer. All employment conditions are based on an individual's performance and job qualifications. TSNE/FC prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class' protection under the law or lack thereof, TSNE/FC celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are. TSNE/FC's EEO statement extends to volunteers, interns, contractors, vendors, and clients.
    $70k-75k yearly Auto-Apply 60d+ ago
  • General Manager

    Dufficy Enterprises Dba Domino's

    Boston, MA jobs

    You've been working your way up in the restaurant world for a while. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Dominos Pizza: maybe you've heard of us) just happen to have open positions. Either way, you're going to get the same deal - a job that's fun and challenging, where you can learn and grow. Domino's Pizza has thousands of stores all over the world, which means that no matter which job you pick, there's always somewhere to move up. Dominos's Pizza is the industry leader in pizza delivery. With your help, we can keep it that way. You are responsible for everything that happens during your shift, this includes all cost controls, inventory controls, cash control and customer service and relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same for your crew. Transportation is a must as well, versed in English (not needing to be primary language but to be able to communicate with customers and staff) with being bi-lingual a plus ! Many of our team members began their career as assistant managers and have moved to General managers and today some of those General Managers are Successful Domino's Pizza franchise owners. Our stores offer a world of opportunities - Why not contact us today to see where we can take you and where you can go? View all jobs at this company
    $90k-149k yearly est. 60d+ ago
  • Site Superintendent

    Menemsha Solutions 3.6company rating

    Norwell, MA jobs

    Since 1992, our people have been the secret to our success. Menemsha has delivered thousands of successful projects to both private and public sector clients throughout North America and internationally, including P.F. Chang's, Wingstop, Starbucks, Lululemon, Office Depot, CVS, Citibank, Regions Bank, Citizens Bank, and Tractor Supply Co. Our reputation is built on the outstanding innovation and technical excellence that our people deliver. Together we nurture an inclusive and collaborative culture that embraces new ideas and exciting new technologies. We empower each other to succeed. We celebrate our successes. We stand on great thinking, not on formality. We support our staff in all they do, recognizing that each of us has passions outside of work as well. Menemsha is a great place to invest in your talent, to learn from others, and to grow. Something special is happening at Menemsha and we invite you to see for yourself. We look forward to saying hello. Presently, we are in search of top talent to join our Construction Division as a Site Superintendent. The ideal candidate is comfortable working in a fast-paced, dynamic, and collaborative environment. If you have what it takes to join our team, please don't delay in submitting your qualifications. Essential Duties and Responsibilities * Manage the day-to-day jobsite activities and operations for the construction of the project. * Responsible for project quality control. * Provide leadership to the subcontractor workforce. * Review the plans and specifications for the project. * Prepare, manage, and update the project schedule including determining the sequence for work and scheduling all material deliveries (overall, one week and three week look-ahead). * Conduct weekly safety meetings to ensure that safety measures are understood and being followed. * Address any safety issues on the jobsite as they arise and report any incidents to all appropriate parties. * Complete any necessary paperwork responsibilities including daily records of field activity. * Manage site logistics, coordinate materials deliveries, all subcontractors work sequencing, and coordinate site visit inspection requests. * Deliver Jobs on Schedule at top quality. * Control onsite spending for General Conditions (small tools, rentals, dumpsters, heat, etc.) Menemsha Offers the Following Employee Benefits: * Medical * Dental * 401K * Paid Time Off & Holidays * Disability Benefits * Life Insurance * Vacation * Parental Leave * Employee Perk Program * Direct Deposit Requirements EDUCATION & EXPERIENCE * Minimum 5 years supervisory experience. * Must have excellent computer skills, experience with standard software packages, including Microsoft Office/Outlook. * Must have experience with job scheduling; must be able to read and clearly understand blueprints and construction intent. * Must have a clean driving record and must be willing to travel. * Any of the following markets: retail, restaurant, banking, education * Office Tenant Improvement, and/or small ground-ups, and/or Hospitality projects, 1M-10M project size construction experience. * MUST reside New England (Greater Boston area is ideal) JOB KNOWLEDGE/SKILLS * Strong client service orientation. Must be client-facing. * Solid knowledge of the field construction means and methods. * Strong work ethic, driven, and self-motivated. * Excellent analytical skills. * Excellent organizational and record keeping skills. * Ability to travel extensively as needed.
    $58k-74k yearly est. 60d+ ago
  • Site Superintendent

    Menemsha Development Group 3.6company rating

    Norwell, MA jobs

    Job DescriptionDescription: Since 1992, our people have been the secret to our success. Menemsha has delivered thousands of successful projects to both private and public sector clients throughout North America and internationally, including P.F. Chang's, Wingstop, Starbucks, Lululemon, Office Depot, CVS, Citibank, Regions Bank, Citizens Bank, and Tractor Supply Co. Our reputation is built on the outstanding innovation and technical excellence that our people deliver. Together we nurture an inclusive and collaborative culture that embraces new ideas and exciting new technologies. We empower each other to succeed. We celebrate our successes. We stand on great thinking, not on formality. We support our staff in all they do, recognizing that each of us has passions outside of work as well. Menemsha is a great place to invest in your talent, to learn from others, and to grow. Something special is happening at Menemsha and we invite you to see for yourself. We look forward to saying hello. Presently, we are in search of top talent to join our Construction Division as a Site Superintendent. The ideal candidate is comfortable working in a fast-paced, dynamic, and collaborative environment. If you have what it takes to join our team, please don't delay in submitting your qualifications. Essential Duties and Responsibilities Manage the day-to-day jobsite activities and operations for the construction of the project. Responsible for project quality control. Provide leadership to the subcontractor workforce. Review the plans and specifications for the project. Prepare, manage, and update the project schedule including determining the sequence for work and scheduling all material deliveries (overall, one week and three week look-ahead). Conduct weekly safety meetings to ensure that safety measures are understood and being followed. Address any safety issues on the jobsite as they arise and report any incidents to all appropriate parties. Complete any necessary paperwork responsibilities including daily records of field activity. Manage site logistics, coordinate materials deliveries, all subcontractors work sequencing, and coordinate site visit inspection requests. Deliver Jobs on Schedule at top quality. Control onsite spending for General Conditions (small tools, rentals, dumpsters, heat, etc.) Menemsha Offers the Following Employee Benefits: Medical Dental 401K Paid Time Off & Holidays Disability Benefits Life Insurance Vacation Parental Leave Employee Perk Program Direct Deposit Requirements: EDUCATION & EXPERIENCE Minimum 5 years supervisory experience. Must have excellent computer skills, experience with standard software packages, including Microsoft Office/Outlook. Must have experience with job scheduling; must be able to read and clearly understand blueprints and construction intent. Must have a clean driving record and must be willing to travel. Any of the following markets: retail, restaurant, banking, education Office Tenant Improvement, and/or small ground-ups, and/or Hospitality projects, 1M-10M project size construction experience. MUST reside New England (Greater Boston area is ideal) JOB KNOWLEDGE/SKILLS Strong client service orientation. Must be client-facing. Solid knowledge of the field construction means and methods. Strong work ethic, driven, and self-motivated. Excellent analytical skills. Excellent organizational and record keeping skills. Ability to travel extensively as needed.
    $58k-74k yearly est. 18d ago
  • Site Superintendent

    Menemsha Solutions 3.6company rating

    Massachusetts jobs

    Since 1992, our people have been the secret to our success. Menemsha has delivered thousands of successful projects to both private and public sector clients throughout North America and internationally, including P.F. Chang's, Wingstop, Starbucks, Lululemon, Office Depot, CVS, Citibank, Regions Bank, Citizens Bank, and Tractor Supply Co. Our reputation is built on the outstanding innovation and technical excellence that our people deliver. Together we nurture an inclusive and collaborative culture that embraces new ideas and exciting new technologies. We empower each other to succeed. We celebrate our successes. We stand on great thinking, not on formality. We support our staff in all they do, recognizing that each of us has passions outside of work as well. Menemsha is a great place to invest in your talent, to learn from others, and to grow. Something special is happening at Menemsha and we invite you to see for yourself. We look forward to saying hello. Presently, we are in search of top talent to join our Construction Division as a Site Superintendent. The ideal candidate is comfortable working in a fast-paced, dynamic, and collaborative environment. If you have what it takes to join our team, please don't delay in submitting your qualifications. Essential Duties and Responsibilities Manage the day-to-day jobsite activities and operations for the construction of the project. Responsible for project quality control. Provide leadership to the subcontractor workforce. Review the plans and specifications for the project. Prepare, manage, and update the project schedule including determining the sequence for work and scheduling all material deliveries (overall, one week and three week look-ahead). Conduct weekly safety meetings to ensure that safety measures are understood and being followed. Address any safety issues on the jobsite as they arise and report any incidents to all appropriate parties. Complete any necessary paperwork responsibilities including daily records of field activity. Manage site logistics, coordinate materials deliveries, all subcontractors work sequencing, and coordinate site visit inspection requests. Deliver Jobs on Schedule at top quality. Control onsite spending for General Conditions (small tools, rentals, dumpsters, heat, etc.) Menemsha Offers the Following Employee Benefits: Medical Dental 401K Paid Time Off & Holidays Disability Benefits Life Insurance Vacation Parental Leave Employee Perk Program Direct Deposit Requirements EDUCATION & EXPERIENCE Minimum 5 years supervisory experience. Must have excellent computer skills, experience with standard software packages, including Microsoft Office/Outlook. Must have experience with job scheduling; must be able to read and clearly understand blueprints and construction intent. Must have a clean driving record and must be willing to travel. Any of the following markets: retail, restaurant, banking, education Office Tenant Improvement, and/or small ground-ups, and/or Hospitality projects, 1M-10M project size construction experience. MUST reside New England (Greater Boston area is ideal) JOB KNOWLEDGE/SKILLS Strong client service orientation. Must be client-facing. Solid knowledge of the field construction means and methods. Strong work ethic, driven, and self-motivated. Excellent analytical skills. Excellent organizational and record keeping skills. Ability to travel extensively as needed. Salary Description $95,000 to $165,000
    $58k-73k yearly est. 7d ago
  • Wastewater Field Operations Manager

    Weston & Sampson 3.9company rating

    Wilmington, MA jobs

    Weston & Sampson is looking for an Field Operations Manager to support our Northeast, Massachusetts region and surrounding area projects. The Field Operations Manager will be instrumental in ensuring consistent and effective internal processes and communications to strengthen and grow the region, develop staff, and position the organization for continued success. What you'll do: Develop and build upon client relationships to improve profits/company contribution for the region and/or organization. Effectively engage in cross selling regional and company services. Act as a resource to Operations Staff, Project Managers and Senior Management to successfully deliver assigned projects. Work with Regional Manager and senior leadership to coordinate between regions and assist with expansion strategies including hiring, training, opportunity evaluations, proposal development and contract execution. Assist in building strategic partnerships in the region and search for key acquisition targets (as directed) that will accelerate growth in the regions and potentially beyond in accordance with the company's mission and strategic goals. Collaborate with other companies both internally (CMR & WSE) and externally on partnering and teaming opportunities to ensure strategic growth of the company. Support the senior leadership team, and other staff to make consistent and progressive steps toward organizational and programmatic consistency and sustainability; effectively communicate work plans and priorities derived from the organization's strategic plan by partnering with other senior leaders to follow through with coordinated accountabilities, objectives, and associated budgets. Enhance organizational excellence by working with the regional manager to establish operational benchmarks, timelines, and resources needed to achieve strategic goals, proactively recommending and driving improvements as necessary; set standards for accountability and measurements of success. Manage contracts, mentor project managers with activities relating to the company's overall Risk Management Program. Assist Regional Manager in development of processes to assure that the Region ‘s knowledge capture ensures maximum sharing of information and learning throughout the region and the entire organization; create an environment whereby the Region is known as a best-in-class organization. Assist both Project Management and Senior Leaders with annual budgeting process and be a champion of achieving budget goals. What you will bring: Bachelor's degree preferred 7+ years of professional experience in a direct management of Water/Wastewater Industry role and holding an appropriate professional license in states with operations. 10+ years of field operations experience. DW T2/D2 license required. Massachusetts WW 5 license required. A successful track record in setting priorities, shaping processes, guiding investment in people and systems, and developing an infrastructure that creates a stronger and more efficient organization. Thorough understanding of project management; able to work effectively under pressure to meet tight deadlines and goals. Excellent communication and coalition building skills with an ability to balance, negotiate, and work with a variety of internal and external stakeholders. High level of knowledge and understanding, especially as it relates to discipline replication, connecting programs to funding, and building strategic partnerships. Ability to effectively organize, manage and coordinate multiple assignments. Valid Driver's License Pay Range: 100,000.00 - 125,000.00+ depending on experience #LI-ONSITE Overview Weston & Sampson is an 100% employee-owned, full-service environmental and infrastructure consulting firm made up of more than 800 professionals, who work together to develop innovative, cost-effective solutions for our clients. Since our founding in 1899, Weston & Sampson's mission has been to protect, improve, and sustain the natural and built environment to enhance the quality of life. As we grow, we are seeking dedicated technical and professional individuals who want to collaborate on meaningful projects with a team that respects and values their ideas. Weston & Sampson offers a flexible work environment, competitive compensation, industry-leading benefits, and exciting career growth opportunities-all in a supportive and dynamic corporate culture that embraces diverse perspectives and recognizes people for their contributions. Weston & Sampson is an Equal Opportunity Employer. We embrace the rich perspectives and experiences that arise from people of different races, ethnicities, cultures, sexual orientation, gender identities, ages, socio-economic statuses, abilities, and religions, as well as other untapped groups, within our Weston & Sampson family and the communities we serve. Weston & Sampson is committed to the principles of Inclusion, Diversity, Equity, and Access (IDEA). Our goal is to foster a sense of belonging and equitable representation across our organization and to empower our employees to incorporate IDEA values into the work they perform. Your world is always changing, and so are we. Join us as we grow: *********************************************** A Note to Third-Party Recruiters: Weston & Sampson coordinates all recruiting and hiring at our company. We do not accept unsolicited resumes from third-party recruiters, staffing agencies or related firms. Resumes are only accepted if a signed agreement is in place. All unsolicited resumes will be considered the property of Weston & Sampson. Weston & Sampson is not responsible for any fees related to unsolicited resumes. #construction #maintenance #repair #operations
    $79k-119k yearly est. Auto-Apply 48d ago
  • Assistant General Manager

    Dogtopia 3.2company rating

    North Attleborough, MA jobs

    Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist our General Manager to lead the team as an Assistant Manager. This is a role for someone with team management skills who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus! Customer Service and Presentation: As the Assistant Manager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: ******************************************* Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress. Sets the example for the team of the 3 S's (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards. Keeps the team members engaged in their duties Strive for high customer review ratings! ENJOY your team! GROW your team! And PLAY to your fullest potential Financial and Administrative: Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints Actively communicates team developmental needs and issues to management to ensure growth Develops team in up-selling and using dog evaluations to grow revenue Communications any concerns or needs to General Manager proactively and partnering after attempting to resolve issues Work with team to assure our Quality of Care sets the standards for dog care Team Management: Assist in creating staff schedules and helps monitor daily schedules Maintains optimum staffing and development with all employees Leads by example by coaching all on contributing to a positive team-oriented culture Delivers written performance reviews and gives employees positive acknowledgment when due! Help coach the staff on our Dogtopia-isms The Rules by which we, as DOGTOPIANS, live are: We LOVE life unconditionally like a dog. We STAY loyal to our pack. We CHASE the absolute highest standards of safety. We PLAY to our fullest potential. We TREAT every day like it's the Most Exciting Day Ever! Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty-gritty complete. Maintain and update cleaning schedule, along with holding themselves and the team accountable to Dogtopia's safety and cleaning standards. Inventory Management of cleaning, dog, and First aid supplies. Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues. Benefits: It's always bring your dog to work day! Education in basic dog obedience and training Fun, Dynamic team culture Career progression based on performance Additional certification programs are available Competitive wages with flexibility in scheduling Paid time off, medical benefits, and company incentives
    $54k-78k yearly est. 60d+ ago
  • Assistant General Manager

    National Veterinary Associates 4.2company rating

    Newton, MA jobs

    Pooch Hotel Newton located in Newton, MA is looking for a talented Assistant General Manager to join the team! A Resort Manager (RM) is a leader and an integral member of the Resort Leadership team. The Resort Manager reports to the General Manager and together they provide a smooth and profitable operation by driving revenue and managing costs. The Resort Manager must maintain an exceptional level of customer service by developing strong Shift Leads and Team Members while leading and creating a resort culture based on the NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for our internal and external customers. The General Manager and the Resort Manager should have a documented plan on how they'll approach the responsibilities of the day-to-day operations in their site. This plan should be approved by their Market Leader. While many responsibilities are the same between the two roles, the goal is to be partners and achieve your site plan by executing in tandem. Company Overview Based in Austin, Texas, National Veterinary Associates ("NVA") is the largest private owner of freestanding veterinary hospitals and pet resorts in North America, with 1300+ companion animal veterinary hospitals and pet resort locations. NVA has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of acquisition, new resort and same-store initiatives. NVA's pet resorts business line competes in an $8+ billion industry that is predicted to grow over 6% through 2028. As of 2019 over 67% of US households have a pet; industry growth has benefitted from the trends towards humanization of pets and demand for premium/luxury offerings in the animal care and goods space. Responsibilities General * Understands and communicates the companies' mission, values, and objectives. * Assists the GM in providing the direction, leadership and communication for all aspects of the site including Financial Management, Customer Service, Pet Care and Team Management. * Assists the GM in developing and implementing a comprehensive sales strategy, including proactive lead management and conversion tactics, aligned with resort and company objectives. * Assists the GM in creating a plan to drive and achieve resort quantitative objectives including sales revenue, labor, cost of goods sold and expense management. * Communicates concerns and needs first to the General Manager, but then to the Market Leader and/or the Regional Leader as needed. * Responsible for maintaining operational excellence within their resort. * Responds to directives accurately and promptly, ensuring the same level of compliance from the resort team. * Recognizes and rewards outstanding performance of resort team members. * Demonstrates exceptional leadership behaviors. * Other duties as assigned. Business/Financial Management * Implements the data-driven resort plan that supports the execution of regional and company initiatives to achieve both operational excellence and strong business results. Follows up consistently to ensure accountability to plans and KPI targets. Plans focus on meeting budget and PY growth expectations for revenue, labor, expense control and EBITDA. * Drives financial success by analyzing financial data and KPIs to optimize performance, address challenges, and identify growth opportunities. Utilizes financial tools and meticulously analyzes financial reports and key performance indicators (KPIs) - including sales leads, conversion rates, average transaction value, and customer satisfaction scores - to identify trends, issues, and opportunities for strategic action and sales growth. * Develops Shift Leads understanding of financial reports, enabling them to make informed decisions and implement actions that consistently achieve sales goals, productivity metrics, and budget adherence. * Executes any corporate marketing plans and creates and implements local market plans for marketing and sales lead generation. * Possesses expert knowledge of the resort market area and the community. Actively engages and educates the community and the market area on the company's customer value proposition and sales offerings. * Identifies and cultivates relationships with local businesses, community groups, and referral sources to generate new leads. * Leverages digital marketing channels (social media, website, email) to capture and nurture leads effectively. * Tracks and analyzes lead generation efforts to optimize strategies and improve conversion rates, Ensures the team is trained on effective lead capture techniques during customer interactions. Team Management * Responsible for the selection, development and performance of subordinate managers and all other site team in partnership with the GM. * Manage company on-boarding processes for new Team Members and Shift Leads on both front- and back-of-house procedures. Uses Talent Unleased certification programs for all team members. * Ensure the Shift Leads empower their team members. * Direct/coordinate training programs for all new hires in accordance with brand standards * Coach, counsel, direct and Team Members and Resort Leads. Lead the team in the execution of company standards through the NVA Pet Resort values to create an excellent customer experience. Manages team performance through adherence to and enforcement of the Personnel Policy, including consistent and timely feedback up to and including corrective actions. * Recruit and maintain a pipeline of qualified team members to meet the resort operation's needs. * Creates a culture of engagement by addressing team member concerns in a timely manner. Fosters positive culture and achieves standard retention rates through curated team engagement strategies. Customer Service * Strives for the ultimate in resort customer service experiences and impressions. Maintain excellent customer service metrics. * Ensures sites have adequate shift coverage at all times, while adhering to scheduling and labor guidelines. * Oversees the recruiting, hiring and training practices to ensure quality of resort staff in partnership with the GM. * Trains resort management teams to effectively resolve service issues and intervenes personally when necessary to ensure customer satisfaction. * Motivates, coaches, and mentors team members to proactively engage customers with product suggestions, service information, and sales opportunities, fostering a selling culture. * Educate and engage the community and resort customers on all of companies' products and services, actively promoting sales and brand awareness. Operations * Adheres to and has knowledge of all company policies and procedures. * Follow all OSHA, cash handling and operations procedures and policies and ensure that resort team members are in compliance. * Maintains impeccable standards concerning resort maintenance, cleanliness and inventory. * Lead 1-2 shifts per week as "Manager on Duty" to demonstrate your expectations and inspect their results. Determine business demands and make necessary staffing decisions. * Communicate clearly, concisely and accurately to ensure effective shift operations and the overall operations of the resort. * Ensure that all team members have mastered the resort tasks/positions, meeting the company operating standards. * Execute daily audits and enforce all checklists and reporting at the end of each shift for all departments within the resort. * Helps General Manager with action plan for hot spot management and drives resort level actions. Qualifications As a Resort Manager with Pet Resorts, you must possess excellent written, verbal and hands-on team member management skills. Our ideal Resort Manager is an enthusiastic animal lover, a brand ambassador with a vested interest in the community. The Resort Manager should possess a commitment to personal development and an interest in learning about business operations, developing people, and driving revenue. You must be able to influence the direction of your resort, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics. Additional requirements for the Resort Manager include: * High school degree or equivalent required; Bachelor's degree equivalent education and experience. * Minimum 2-4 years customer service experience, leading is a bonus. * Availability to work up to 45-50 hours per week including evenings and weekends. * Ability to drive and manage/influence workplace change. * Proficiency with Microsoft Office Suite and point of sale software. * Comfortable working in front of house and back of house roles within the resort. * Valid Driver's License, current insurance that includes comprehensive, collision coverage, and a vehicle you are willing to transport a pet in during an emergency. * Restaurant management, retail management, veterinary management/experience and/or hospitality experience preferred. * Bilingual skills a plus. Work Environment * Move throughout the resort for extended periods of time (up to 10-12 hours per day). * Move 50 lbs. for distances of up to 10 feet. * Balance and move up to 25 lbs. for distances of up to 50 feet. * Understand and respond to team members' and guests' requests in a loud environment. * Perform basic math and understand finances and cost management. * Bend, stoop, and reach in order to run and load dogs/cats, serve customers, and clean the resort. * Projects a professional image to resort team, clients, support center team and supervisors through dress code, demeanor and language. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Equal Employment Opportunity It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran. Compensation: The salary range for this position is $49,000 to $51,000 and based on applicable experience. Deadline To Apply: December 31, 2025 Pet Resorts offers a comprehensive benefits program including Medical, Dental, Vision, a 401K with employer match. Additionally, we offer Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and many ancillary plans including Short Term Disability, Long Term Disability, Hospital Indemnity, Accident Plan, and a Critical Illness Plan. National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them. NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation. NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit ************ NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
    $49k-51k yearly 60d+ ago
  • Restaurant Assistant Manager

    Kura Sushi Framingham 3.9company rating

    Framingham, MA jobs

    Job Description KURA SUSHI - Pioneers of the revolving sushi concept! Interview for our location in Starting at $35.00/hr. (annual equivalent of $72,800) Come join the Kura Krew, a team that is passionate about food, culture and providing a unique experience! *Come roll with us!!! - ******************************************* *Must be at least 18 years of age or older to apply* *Check out our Benefits!- ***************************************** Assistant Managers at Kura Sushi take pride in ensuring our Guests are provided with the freshest, tastiest food and a positive dining experience at all times. Assistant Managers are: Effective and efficient hands-on leaders that directly work alongside employees Organized and adept with time-management Analyzers of daily operational and guest service needs Passionate about developing and mentoring staff Adheres to company policies and procedures Team players who go above and beyond Flexible and available to work days, nights, weekends and holidays. Benefits: We value our employees' time and efforts! We offer the following benefits to eligible employees: Health Insurance (Medical, Dental, Vision and Life) Paid Time off Bonus Meal discounts Flexible scheduling + life-work balance Career growth opportunities - we put a strong focus on promotion from within! Generous employee referral program - get paid to work with your friends! (conditions apply) About Kura Sushi USA: Kura Sushi USA is an innovative and tech interactive Japanese restaurant established in 2008 as a subsidiary of Kura Sushi, Inc. Since the opening of the first restaurant in Osaka, Japan in 1977, the Kura Corporation has grown substantially with over 540 locations across Japan, Taiwan and the United States. Kura Sushi is on a mission to revolutionize the sushi dining experience. As pioneers of the “revolving sushi” concept, we combine advanced technology, premium ingredients, and affordable prices to enhance the unique revolving sushi dining experience. Kura Sushi provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pay Transparency: This position offers a pay rate of ($35.00 - $35.00) per hour, depending on experience and qualifications. Compensation offered is also subject to local wage and hour laws. At Kura Sushi, we are committed to pay transparency and ensuring competitive compensation for all roles.
    $35-35 hourly 24d ago
  • Restaurant Assistant Manager

    Kura Sushi Dorchester 3.9company rating

    Boston, MA jobs

    Job Description KURA SUSHI - Pioneers of the revolving sushi concept! Interview for our location in Starting at $35.00/hr. (annual equivalent of $72,800) Come join the Kura Krew, a team that is passionate about food, culture and providing a unique experience! *Come roll with us!!! - ******************************************* *Must be at least 18 years of age or older to apply *Check out our Benefits!- ***************************************** Assistant Managers at Kura Sushi take pride in ensuring our Guests are provided with the freshest, tastiest food and a positive dining experience at all times. Assistant Managers are: Effective and efficient hands-on leaders that directly work alongside employees Organized and adept with time-management Analyzers of daily operational and guest service needs Passionate about developing and mentoring staff Adheres to company policies and procedures Team players who go above and beyond Flexible and available to work days, nights, weekends and holidays. Benefits: We value our employees' time and efforts! We offer the following benefits to eligible employees: Health Insurance (Medical, Dental, Vision and Life) Paid Time off Bonus Meal discounts Flexible scheduling + life-work balance Career growth opportunities - we put a strong focus on promotion from within! Generous employee referral program - get paid to work with your friends! (conditions apply) About Kura Sushi USA: Kura Sushi USA is an innovative and tech interactive Japanese restaurant established in 2008 as a subsidiary of Kura Sushi, Inc. Since the opening of the first restaurant in Osaka, Japan in 1977, the Kura Corporation has grown substantially with over 540 locations across Japan, Taiwan and the United States. Kura Sushi is on a mission to revolutionize the sushi dining experience. As pioneers of the “revolving sushi” concept, we combine advanced technology, premium ingredients, and affordable prices to enhance the unique revolving sushi dining experience. Kura Sushi provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pay Transparency: This position offers a pay rate of ($35 to $35) per hour, depending on experience and qualifications. Compensation offered is also subject to local wage and hour laws. At Kura Sushi, we are committed to pay transparency and ensuring competitive compensation for all roles
    $35-35 hourly 18d ago
  • Food & Beverage Operations Manager

    Legends 4.3company rating

    Worcester, MA jobs

    * Include the following. Other duties may be assigned. * Prepares or assists with preparation of a daily report of business transactions. * Prepares nightly deposits and reconciliations * Supervises and schedules ticket sellers and completes weekly payroll. * Processes group sales orders and complimentary ticket requests. * Assists in coordinating all event information between the promoter, facility personnel and the ticket company in a timely manner * Maintains communication with ticket company representatives for updates and/or revisions in computer operations * Assists or prepares cash banks and accurate inventory of all tickets distributed and available for sale. * Assists with preparation of the final Box Office statement for settlement of each event * Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public * Maintains and processes suite tickets holders for each event. * Maintains accurate count of tickets sold, money received from ticket sellers and change banks * Sells tickets as needed * Efficiently and courteously answer questions concerning prices, seating and events. Gives information concerning coming attractions. Supervisory Responsibilities: Assists the Box Office Manager with management of Ticket Sellers. Carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Assists in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: * High school diploma or GED required * 1 to 2 years box office related experience preferred Skills and Abilities: * Excellent communication, problem solving, and organizational skills required * Demonstrated knowledge of financial procedures, including record keeping and reconciliation * Knowledge of supervisory principles and practices * Excellent customer service and public relations skills * Ability to count money, make change Computer Skills: * Experience with Excel spreadsheets desired * Experience with computerized ticket systems, such as Ticketmaster preferred Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. ANNUAL SALARY: $45,000 - $50,000 NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee TO APPLY: This position offers a competitive salary and benefit package. Please send a copy of your most recent resume and cover letter including salary requirements by clicking and following the link below: ************************************************ To be considered for any open position, you must complete the application process completely through the link provided. Applicants that need reasonable accommodation to complete the application process may call ************. HR Manager DCU Center 50 Foster Street Worcester, MA 01608 Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor
    $45k-50k yearly 39d ago
  • Restaurant Manager

    RR Companies 4.3company rating

    Massachusetts jobs

    At Red Robin our Assistant Managers support and ensure that the restaurant operates within Red Robin International guidelines, while meeting/exceeding sales and profitability objectives established during the budgeting process. RESPONSIBILITIES Ensure company policy and Brand Equity Standards are followed. Optimize profits by controlling food, beverage and labor costs. Hiring, training and developing new hourly team members. Increasing sales by ensuring guest satisfaction and prompt problem resolution. Maintain an overall management style in accordance with our established best practices. Provide leadership and direction to all team members to ensure efficient operation. Ensure food quality and availability. Prepare and present hourly team member reviews. Oversee and supervise all beverage purchasing. Complete all tasks assigned by General Manager on time. Experience Preferred/Required: 2+ years of Restaurant Management experience preferred. HS degree or equivalent preferred Has strong knowledge of commonly-used concepts, practices, and procedures in a restaurant. Relies on experience and judgment to plan and accomplish goals. Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge. Performs a variety of tasks. A certain degree of creativity and latitude is required. Must be 21 years of age. Passion for the business and compassion for people. Outstanding leadership and communication skills. Ability to recruit, develop and motivate team members. Must be able to create fun in a fast-paced and stressful environment. Must be able to lift approximately 50 lbs. Typically works under general supervision and reports to an GM. Red Robin is an Equal Opportunity Employer Related Keywords: front of house restaurant manager food service management food dining eatery restaurant kitchen redrobin ARM FOH BOH Assistant Restaurant Managers Assistant Restaurant Management Assistant Restaurant Managers Assistant Dining Room Restaurant Management Assistant General Managers RM ARM Restaurant Assistant Manager Restaurant manager Restaurant management Restaurant AGM GM Assistant General Manager
    $49k-73k yearly est. 60d+ ago

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