Assistant Restaurant Manager jobs at Patrice and Associates Franchising - 69 jobs
Quick-Casual Restaurant General Manager
Patrice and Associates 3.6
Assistant restaurant manager job at Patrice and Associates Franchising
General Manager needed for a stable and growing Quick-Casual restaurant concept!
Salary up to $60,000 plus quarterly bonuses
Successful and growing company looking for friendly, personable and hardworking leaders!
Local group with stores around Boston, serving delicious breakfast foods, bakery items, and coffee
Great opportunities for growth and career progression, great benefits and quality of life
A beloved local group is looking to add to their family as they are opening new locations in the coming months! Serving quality locally roasted coffee, fresh-made bakery items, and delicious breakfast food, the company offers great opportunity and stability for your career! This isn't your stuffy corporate concept either- we want creative people who are flexible, entrepreneurial, and excited to contribute ideas and suggestions to the menu!
If you are a personable people manager with a passion for creating a fun work environment and providing excellent customer service, we want to speak with you! You will be generously compensated for all of your hard work with salary ranges up $60,000 and bonus potential up to an extra $10,000 per year!
Responsibilities include:
Build a great team, leading a team of managers plus hourly staff; interview, train, schedule, motivate and mentor your team for success
Manage your team's performance to ensure your store runs to company standards at all times and follow all company and legal procedures
Provide prompt and attentive customer service, with a friendly and energetic attitude that will keep people coming back
Consistently deliver excellent product, including scooping ice cream, making coffee and espresso drinks, preparing breakfast items and filling catering or bakery orders
Maintain daily and weekly paperwork, and prepare for your monthly business review; manage waste, labor costs, turnover and all other KPIs to meet/exceed goals
Keep your store clean at all times through use of daily cleaning, cleaning rotas and monthly deep cleans; ensure all members of your team follow Health and Safety standards
Qualifications:
Must be hands on manager with commitment to leading by example, assisting customers and filling orders alongside your team!
Must be personable, friendly and passionate with excellent customer service skills
Passion for promoting teamwork, open communication and receiving/providing feedback
Motivated to drive sales and grow the brand
Must have 2 years of management experience
Must be able to meet the physical demands on the job- scooping ice cream can get tiring and dirty! You shouldn't be afraid to roll up your sleeves, literally.
Equal Opportunity Employer (EOE)
$60k yearly 60d+ ago
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Chef & Food Production Manager - UMass Lowell
Aramark 4.3
Lowell, MA jobs
We know that a chef?s job isn?t only about the food. It takes skills, dedication, patience, and the right opportunities. We?re looking for a Chef & Food Production Manager at UMass Lowell who can help us deliver the best customer service and food experiences. Reporting to the Executive Chef, you?ll take a hands-on approach in focusing on team development, culinary expertise, safety protocol, and client relations. Our Chef & Food Production Manager will also play a key role in helping us meet budget requirements and execute company-delivered programs.
Just like you, we?re passionate about everything we do, and we?ll make sure you have the right growth opportunities to reach the peak of your career.
COMPENSATION: The hourly rate or salary range for this position is $65,000.00 to $75,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.?
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BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation. ?
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There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
Job Responsibilities
Train and manage kitchen personnel and supervise/coordinate all related culinary activities
Estimate food consumption and requisition or purchase food
Select and develop recipes as well as standardize production recipes to ensure consistent quality
Establish presentation technique and quality standards, and plan and price menus
Ensure proper equipment operation/maintenance and ensure proper safety and sanitation in kitchen
Oversee special catering events and may also offer culinary instruction and/or demonstrates culinary techniques
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.??
Qualifications
Requires 2-3 years of experience in a related position
Requires 2-3 years of post-high school education or equivalent experience
Culinary degree preferred
Requires advanced knowledge of the principles and practices within the food profession
Requires experiential knowledge of management of people and/or problems
Requires oral, reading and written communication skills
About Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at ***************************** or connect with us on Facebook, Instagram and Twitter.
$65k-75k yearly 2d ago
Food Service Director
TKC Holdings 4.1
Buzzards Bay, MA jobs
Wage Rate $70,000/year Are you looking for a career with premium benefits and the potential for growth? At Trinity Services Group, we have created something special, a better place to work and grow. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path.
We are proud to be a military and veteran friendly employer.
About This Position
The Food Service Director plans, directs and coordinates the activities associated with running a single site, stand-alone food service operation in a facility with only one kitchen and less than 1,000 inmates/beds. This position oversees the operational and financial responsibilities for the kitchen and supervises an Assistant Food Service Director and/or a team of Food Service Workers and/or Cooks who are involved with the preparation, serving and clean-up of food in a secure correctional facility.
Our ideal Food Service Director excels at the following:
* Passionate about food and service
* Has a solid understanding of food handling regulations
* Desire to always learn more
* Ability to work as a team member, as well as independently
* Ability to multi-task and adapt to changes quickly
* Dependable and flexible
* A strong leader and coach
Essential Functions/Core Responsibilities
* Supervise, train, and instruct team members and/or inmates in general food service practices, including the preparation, cooking, and serving of food
* Oversee the appropriate quantities of food are prepared and served according to facility or site plan
* Hires, orients, trains and issues corrective action (when applicable) to team members
* Review and approve payroll on a bi-weekly basis
* Building and maintaining positive connections with clients by regularly communicating, understanding their needs, proactively addressing concerns, providing excellent service, and working to ensure their continued satisfaction with the company's products or services, ultimately aiming to retain them as long-term customers
* Oversee the appropriate quantities of food are prepared and served according to facility or site plan
* Coordinate the work flow and assign work to team members
* Ensure all team members are adequately trained and capable to perform job responsibilities safely
* Coordinate the work flow and assign work to team members
* Directs team members to ensure job-related rules, policies, procedures, and security guidelines are enforced
* Responsible for maintaining accuracy of inventory in advance preparation of planned menu schedule
* Ensure ordering and all required reports are completed accurately and on time
* Knows and complies with client's contractual obligations
* Ensure food items are stored in a safe and hazard free manner
* May plan for special events and functions thru participation in meetings with assigned customer facility operations staff
* Maintain product service quality standards
* Maintain a sanitary environment following food service and Health Department codes and regulations
* Maintain accurate on-site reports of daily and monthly financial, production, and activity
* Responsible for any state or other inspection of food service operation
* May participate in the contract negotiation and renewal process
* May perform other duties as assigned
What You'll Need
* High School Diploma or Equivalent, and you must be at least 18 years of age.
* Five years of management or supervisory experience in a food service environment.
* ServSafe Certification.
* Knowledge and experience managing and applying kitchen sanitation and safety standards and methods.
* Knowledge of basic accounting and mathematical abilities to complete necessary reports.
* Prior institutional food service or restaurant experience is preferred.
Benefits
Trinity Services Group (TSG) offers comprehensive benefits to all regular-full time employees:
* Medical w/prescription coverage
* Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
* Dental
* Vision
* Basic Life and Basic Accidental Death and Dismemberment Insurance
* Short Term Disability
* Long Term Disability
* Voluntary benefits that can be selected to create the right package for you
TSG also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for:
* Paid Time Off
* Company Match for the 401(k) Retirement Savings Plan
* We now also offer DailyPay providing you immediate access to earned wages.
EEO Statement
Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.
We maintain a drug-free workplace.
A copy of our Privacy Policy and CA Employee Privacy Notice can be found here: ******************************************
Responsibilities The Food Service Director plans, directs and coordinates the activities associated with running a single site, stand-alone food service operation in a facility with only one kitchen and less than 1,000 inmates/beds. This position oversees the operational and financial responsibilities for the kitchen and supervises an Assistant Food Service Director and/or a team of Food Service Workers and/or Cooks who are involved with the preparation, serving and clean-up of food in a secure correctional facility. Our ideal Food Service Director excels at the following: - Passionate about food and service - Has a solid understanding of food handling regulations - Desire to always learn more - Ability to work as a team member, as well as independently - Ability to multi-task and adapt to changes quickly - Dependable and flexible - A strong leader and coach Essential Functions/Core Responsibilities - Supervise, train, and instruct team members and/or inmates in general food service practices, including the preparation, cooking, and serving of food - Oversee the appropriate quantities of food are prepared and served according to facility or site plan - Hires, orients, trains and issues corrective action (when applicable) to team members - Review and approve payroll on a bi-weekly basis - Building and maintaining positive connections with clients by regularly communicating, understanding their needs, proactively addressing concerns, providing excellent service, and working to ensure their continued satisfaction with the company's products or services, ultimately aiming to retain them as long-term customers - Oversee the appropriate quantities of food are prepared and served according to facility or site plan - Coordinate the work flow and assign work to team members - Ensure all team members are adequately trained and capable to perform job responsibilities safely - Coordinate the work flow and assign work to team members - Directs team members to ensure job-related rules, policies, procedures, and security guidelines are enforced - Responsible for maintaining accuracy of inventory in advance preparation of planned menu schedule - Ensure ordering and all required reports are completed accurately and on time - Knows and complies with client's contractual obligations - Ensure food items are stored in a safe and hazard free manner - May plan for special events and functions thru participation in meetings with assigned customer facility operations staff - Maintain product service quality standards - Maintain a sanitary environment following food service and Health Department codes and regulations - Maintain accurate on-site reports of daily and monthly financial, production, and activity - Responsible for any state or other inspection of food service operation - May participate in the contract negotiation and renewal process - May perform other duties as assigned
$70k yearly Auto-Apply 20d ago
Restaurant Assistant Manager
Kura Sushi Watertown 3.9
Watertown Town, MA jobs
Job Description
KURA SUSHI - Pioneers of the revolving sushi concept!
Interview for our location in Watertown
Starting at $35.00/hr. (annual equivalent of $72,800)
Come join the Kura Krew, a team that is passionate about food, culture and providing a unique experience!
*Come roll with us!!! - *******************************************
*Must be at least 18 years of age or older to apply*
*Check out our Benefits!- *****************************************
AssistantManagers at Kura Sushi take pride in ensuring our Guests are provided with the freshest, tastiest food and a positive dining experience at all times.
AssistantManagers are:
Effective and efficient hands-on leaders that directly work alongside employees
Organized and adept with time-management
Analyzers of daily operational and guest service needs
Passionate about developing and mentoring staff
Adheres to company policies and procedures
Team players who go above and beyond
Flexible and available to work days, nights, weekends and holidays.
Benefits: We value our employees' time and efforts! We offer the following benefits to eligible employees:
Health Insurance (Medical, Dental, Vision and Life)
Paid Time off
Bonus
Meal discounts
Flexible scheduling + life-work balance
Career growth opportunities - we put a strong focus on promotion from within!
Generous employee referral program - get paid to work with your friends! (conditions apply)
About Kura Sushi USA:
Kura Sushi USA
is an innovative and tech interactive Japanese restaurant established in 2008 as a subsidiary of Kura Sushi, Inc. Since the opening of the first restaurant in Osaka, Japan in 1977, the Kura Corporation has grown substantially with over 540 locations across Japan, Taiwan and the United States.
Kura Sushi is on a mission to revolutionize the sushi dining experience. As pioneers of the “revolving sushi” concept, we combine advanced technology, premium ingredients, and affordable prices to enhance the unique revolving sushi dining experience.
Kura Sushi provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
Pay Transparency: This position offers a pay rate of ($35.00 - $35.00) per hour, depending on experience and qualifications. Compensation offered is also subject to local wage and hour laws. At Kura Sushi, we are committed to pay transparency and ensuring competitive compensation for all roles.
$35-35 hourly 25d ago
Restaurant Assistant Manager
Kura Sushi Dorchester 3.9
Boston, MA jobs
Job Description
KURA SUSHI - Pioneers of the revolving sushi concept!
Interview for our location in
Starting at $35.00/hr. (annual equivalent of $72,800)
Come join the Kura Krew, a team that is passionate about food, culture and providing a unique experience!
*Come roll with us!!! - *******************************************
*Must be at least 18 years of age or older to apply
*Check out our Benefits!- *****************************************
AssistantManagers at Kura Sushi take pride in ensuring our Guests are provided with the freshest, tastiest food and a positive dining experience at all times.
AssistantManagers are:
Effective and efficient hands-on leaders that directly work alongside employees
Organized and adept with time-management
Analyzers of daily operational and guest service needs
Passionate about developing and mentoring staff
Adheres to company policies and procedures
Team players who go above and beyond
Flexible and available to work days, nights, weekends and holidays.
Benefits: We value our employees' time and efforts! We offer the following benefits to eligible employees:
Health Insurance (Medical, Dental, Vision and Life)
Paid Time off
Bonus
Meal discounts
Flexible scheduling + life-work balance
Career growth opportunities - we put a strong focus on promotion from within!
Generous employee referral program - get paid to work with your friends! (conditions apply)
About Kura Sushi USA:
Kura Sushi USA
is an innovative and tech interactive Japanese restaurant established in 2008 as a subsidiary of Kura Sushi, Inc. Since the opening of the first restaurant in Osaka, Japan in 1977, the Kura Corporation has grown substantially with over 540 locations across Japan, Taiwan and the United States.
Kura Sushi is on a mission to revolutionize the sushi dining experience. As pioneers of the “revolving sushi” concept, we combine advanced technology, premium ingredients, and affordable prices to enhance the unique revolving sushi dining experience.
Kura Sushi provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
Pay Transparency: This position offers a pay rate of ($35 to $35) per hour, depending on experience and qualifications. Compensation offered is also subject to local wage and hour laws. At Kura Sushi, we are committed to pay transparency and ensuring competitive compensation for all roles
$35-35 hourly 19d ago
Restaurant Assistant Manager
Kura Sushi Framingham 3.9
Framingham, MA jobs
Job Description
KURA SUSHI - Pioneers of the revolving sushi concept!
Interview for our location in
Starting at $35.00/hr. (annual equivalent of $72,800)
Come join the Kura Krew, a team that is passionate about food, culture and providing a unique experience!
*Come roll with us!!! - *******************************************
*Must be at least 18 years of age or older to apply*
*Check out our Benefits!- *****************************************
AssistantManagers at Kura Sushi take pride in ensuring our Guests are provided with the freshest, tastiest food and a positive dining experience at all times.
AssistantManagers are:
Effective and efficient hands-on leaders that directly work alongside employees
Organized and adept with time-management
Analyzers of daily operational and guest service needs
Passionate about developing and mentoring staff
Adheres to company policies and procedures
Team players who go above and beyond
Flexible and available to work days, nights, weekends and holidays.
Benefits: We value our employees' time and efforts! We offer the following benefits to eligible employees:
Health Insurance (Medical, Dental, Vision and Life)
Paid Time off
Bonus
Meal discounts
Flexible scheduling + life-work balance
Career growth opportunities - we put a strong focus on promotion from within!
Generous employee referral program - get paid to work with your friends! (conditions apply)
About Kura Sushi USA:
Kura Sushi USA
is an innovative and tech interactive Japanese restaurant established in 2008 as a subsidiary of Kura Sushi, Inc. Since the opening of the first restaurant in Osaka, Japan in 1977, the Kura Corporation has grown substantially with over 540 locations across Japan, Taiwan and the United States.
Kura Sushi is on a mission to revolutionize the sushi dining experience. As pioneers of the “revolving sushi” concept, we combine advanced technology, premium ingredients, and affordable prices to enhance the unique revolving sushi dining experience.
Kura Sushi provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
Pay Transparency: This position offers a pay rate of ($35.00 - $35.00) per hour, depending on experience and qualifications. Compensation offered is also subject to local wage and hour laws. At Kura Sushi, we are committed to pay transparency and ensuring competitive compensation for all roles.
$35-35 hourly 25d ago
Restaurant Manager
RR Companies 4.3
Massachusetts jobs
At Red Robin our AssistantManagers support and ensure that the restaurant operates within Red Robin International guidelines, while meeting/exceeding sales and profitability objectives established during the budgeting process.
RESPONSIBILITIES
Ensure company policy and Brand Equity Standards are followed.
Optimize profits by controlling food, beverage and labor costs.
Hiring, training and developing new hourly team members.
Increasing sales by ensuring guest satisfaction and prompt problem resolution.
Maintain an overall management style in accordance with our established best practices.
Provide leadership and direction to all team members to ensure efficient operation.
Ensure food quality and availability.
Prepare and present hourly team member reviews.
Oversee and supervise all beverage purchasing.
Complete all tasks assigned by General Manager on time.
Experience Preferred/Required:
2+ years of RestaurantManagement experience preferred.
HS degree or equivalent preferred
Has strong knowledge of commonly-used concepts, practices, and procedures in a restaurant.
Relies on experience and judgment to plan and accomplish goals.
Must have ability to accurately handle money, make change, process credit card transactions and have strong menu knowledge.
Performs a variety of tasks. A certain degree of creativity and latitude is required.
Must be 21 years of age.
Passion for the business and compassion for people.
Outstanding leadership and communication skills.
Ability to recruit, develop and motivate team members.
Must be able to create fun in a fast-paced and stressful environment.
Must be able to lift approximately 50 lbs.
Typically works under general supervision and reports to an GM.
Red Robin is an Equal Opportunity Employer
Related Keywords: front of house restaurantmanager food service management food dining eatery restaurant kitchen redrobin ARM FOH BOH AssistantRestaurantManagersAssistantRestaurantManagementAssistantRestaurantManagersAssistant Dining Room RestaurantManagementAssistant General Managers RM ARM RestaurantAssistantManagerRestaurantmanagerRestaurantmanagementRestaurant AGM GM Assistant General Manager
$49k-73k yearly est. 60d+ ago
Senior Culinary Manager
TSNE 3.7
Boston, MA jobs
Future Chefs (futurechefs.net) prepare Boston high school students to complete high school ready for quality employment and post-secondary education. With a focus on positive youth development, Future Chefs provides authentic work-based learning in a kitchen setting to prepare teens with the basic cooking skills needed to enter the culinary industry and most importantly the job readiness and essential skills to succeed in any field.
Future Chefs believe that every young person is unique and flourishes in respectful, safe, stimulating settings that provide opportunities for growth, and relationships with caring, supportive adults who honor students lived experiences. Future Chefs occupies 5,770 square feet of meeting, kitchen, and office space on the first floor of The Clarion in Roxbury. Our youth-centered programming also includes community-based collaborations that directly and indirectly support our mission. Future Chefs is a fiscally sponsored organization of Third Sector New England, Inc. (tsne.org).
Who You Are
You are an enthusiastic, experienced culinary professional with a desire to share your broad culinary knowledge and passion for cooking in a community-based, after-school, and out-of-school setting. You bring creativity, technical expertise, and vision to menu development, catering, and event production, with the ability to deliver high-quality food at scale while designing menus that are engaging, culturally responsive, and aligned with program goals. You take pride in producing excellent food that reflects professionalism, safety, and sanitation standards, and you hold yourself and others accountable to the highest level of kitchen operations.
You are equally comfortable teaching in the kitchen with youth and supporting adult staff to deliver curriculum with excellence. You want to develop the leadership and culinary knowledge of participants and adult staff. You are a passionate lifelong learner, highly organized, and committed to leading and upholding a diverse, inclusive, equitable, and welcoming culinary setting.
You understand that Future Chefs is not a traditional kitchen environment. You are excited to help shape an alternative kitchen culture-one that centers youth, values essential life and leadership skills, and intentionally contrasts with some of the industry's norms. You believe teamwork, communication, initiative, and respect are as important as culinary technique, and you see your role as developing not just skilled cooks, but future leaders.
You are a direct and respectful communicator who seeks to develop and uphold the systems needed to support a safe, professional, productive, and welcoming working environment. You do not waste resources and work to maintain and teach the highest standards in the kitchen. You embrace excellence as you strive to instill it in others. All the work in the kitchen with our young people serves the programming goals at Future Chefs. You are a willing collaborator in achieving those goals, exude positivity, and model a healthy lifestyle.
Responsibilities
The Senior Culinary Manager (SCM) is the lead culinary professional at Future Chefs, responsible for ensuring the quality and impact of all culinary programming. This role combines hands-on teaching with youth, coaching and supporting culinary staff, and collaborating with the program team on youth-led culinary enterprises and events.
The Senior Culinary Manager supervises the Culinary Team, serving as a mentor, sounding board, and resource for program delivery. While not responsible for overall event management, the SCM ensures that all youth-led and community-facing events meet high culinary standards and reflect Future Chefs' quality expectations. The primary focus remains curriculum delivery, youth engagement, kitchen operations, and staff development, with accountability for the culinary excellence of all programming.
Essential Job Functions
Culinary Education & Youth Development
Directly deliver Future Chefs' culinary curriculum to youth participants, leading hands-on instruction in the teaching kitchen.
Actively coach and mentor young people during daily programming, modeling professional kitchen standards, teamwork, and a work-readiness mindset.
Train, support, and observe culinary instructors to strengthen their curriculum delivery and instructional practices.
Collaborate with Program Staff to assess youth skills, share progress updates, and reinforce coaching and career exploration goals.
Lead field trips, workshops, and guest chef experiences that expand youth exposure to culinary careers and food traditions.
Kitchen Operations & Food Production
Oversee daily kitchen operations in a licensed professional kitchen, ensuring compliance with health, safety, and sanitation standards.
Manage scheduling, production calendars, and workflow for year-round programming.
Supervise menu planning, recipe testing, and preparation for instructional activities.
Implement systems for food procurement, inventory control, and waste reduction.
Maintain preventative maintenance schedules and ensure safe operation of equipment and facilities.
Ensure all required inspections, certifications, and licensing requirements are met on schedule.
Culinary Events & External Partnerships
Supervise and support the Culinary Instructor & Events Specialist in planning, execution, and delivery of external culinary events (e.g., catering, team-building events, private functions, etc.).
Provide oversight and guidance to ensure events meet high culinary standards and align with youth development goals.
Serve as a sounding board and occasional backup when additional leadership is needed during events.
Support relationship-building with local chefs, industry leaders, and vendors to expand Future Chefs' culinary network and youth opportunities.
Staff Supervision & Professional Development
Supervise, coach, and evaluate 2-4 culinary staff, fostering a collaborative, inclusive, and professional kitchen culture.
Lead scheduling, delegation, and capacity planning to ensure balanced workloads across culinary staff.
Provide mentorship, professional development, and growth opportunities for staff to build both culinary expertise and youth development skills.
Promote a welcoming, equitable, and respectful environment for both staff and youth.
Strategic Leadership, Administration & Collaboration
Collaborate with the Director of Programs and Partnerships to align culinary programming with organizational goals and youth outcomes.
Advise the Leadership Team on culinary trends, staff development, and resource needs.
Participate in annual program planning, budgeting, and outcomes measurement.
Partner with the Development team to support fundraising efforts, donor events, and storytelling.
Track and report culinary program data, ensuring alignment with organizational learning and evaluation systems.
Qualifications
5+ years managing culinary operations in a professional kitchen (e.g., full-service restaurant or institutional kitchen).
Experience with, or strong interest in, working alongside young people from diverse backgrounds, with a focus on equity and inclusion.
Supervisory experience leading a team of two or more in a culinary setting.
Strategic and intentional in supporting young people's growth, leadership, and confidence.
Proven track record managing catering and food production for onsite and external events.
Coaching and mentoring supervision style to support professional growth and career pathways.
Strong foundation in savory cuisine, preferably in upscale or fine dining, with depth across a variety of cuisines.
Experience applying Positive Youth Development principles in a culinary setting, or willingness to build this skill through professional development.
Ability to share culinary expertise in ways that are accessible, engaging, and instructive.
Commitment to advancing opportunities for young people of color and fostering inclusive kitchen environments.
Clear, effective communication and strong organizational skills.
Collaborative approach to working as part of a responsible, productive team.
Special Job Requirements
Available to work after school hours, summers, and occasional weekends.
CORI/SORI check
ServSafe Manager Certification.
Physical Demands/Work Environment
The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.
While performing the duties of this position, the employee is required to:
Handle, or feel objects, tools or controls;
Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
Occasionally lift and/or move up to 25 pounds;
The noise level in the work environment is usually moderate;
Job is not subject to significant occupational or environmental hazards;
Likelihood of personal injury would be relatively slight;
Environmental and work hazards are not present to a measurable degree.
Compensation and Benefits
Location: Work will be primarily performed onsite; 305 Roxbury, MA 02120.
Schedule: Monday - Friday, 37.5 hours per week; availability to work after school hours, summers, and occasional weekends.
Compensation: The salary range for this position is $70,000 - $75,000 annually.
Benefits: This position is eligible for a full benefits package including:
Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff.
80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
Low-cost Harvard Pilgrim Dental and Vision.
Flexible Spending Accounts (FSA) for Health and Dependent Care.
Employer-paid Life, Long- and Short-Term Disability Insurance.
Employer-paid Pension and Employee-paid 403b plan through TIAA.
...and more!
TSNE/FC strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.
All employment conditions are based on an individual's performance and job qualifications. TSNE/FC prohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class' protection under the law or lack thereof, TSNE/FC celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.
TSNE/FC's EEO statement extends to volunteers, interns, contractors, vendors, and clients.
$70k-75k yearly Auto-Apply 16d ago
Workday Certified Financials Manager (FDM/R2R)
Accenture 4.7
Boston, MA jobs
We are... We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets the transformational and making it reality where it matters. Help us show the world what's possible as you partner with clients to unlock hidden value and deliver innovative solutions. Empowered with innovative tools, continuous learning and a global community of diverse talent and perspectives, we drive success in a new business architecture that disrupts conventional practices. Our expertise spans 40+ industries across 120+ countries and impacts millions of lives every day. We turn ideas into reality.
You are...
As a member of one of the world's largest Workday-certified teams, you'll be part of a team of advisory professionals who deliver more than just technology. From rapid deployments to entire transformations, you'll deliver integrated, payroll, cloud-based HR and financial management solutions that put organizations on the fast track to a better way to work.
As a Workday Financials Manager - FDM/R2R your primary responsibilities may include:
+ Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures
+ Formulate overall project planning, budgeting, forecasting and reporting strategies.
+ Develop statements of work and/or client proposals
+ Develop and manage vendor relationships
+ Lead workshops for client education
+ Manage resources and budget on client projects
+ Serve as the escalation point for critical functional issue resolution
+ Provide subject matter expertise to aid in decision making related to the functional solution
+ Lead, mentor, counsel and manage performance metrics of project staff
+ Conduct working sessions with clients to gather, understand, and analyze business requirements.
+ Architect Workday FDM/R2R solution to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated
+ Advise clients on industry standards and leading practices.
+ Demonstrate design options through the use of prototyping.
+ Understand and apply Workday and Accenture methodologies.
+ Provide the Project Manager with status updates and keep them apprised of overall project status.
+ Demonstrate strong client and stakeholder management to achieve project objectives
+ Ensure the client takes advantage of Workday best practices.
+ Support innovation through the creation of new industry leading methods and assets
Why should I join the Accenture Workday team?
+ Innovate every day. Be at the forefront of designing and delivering Workday solutions that push boundaries and create new opportunities for our clients.
+ Lead with the industry's best. Join an industry-recognized global cloud leader with more than 2000 Workday certified professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 600 clients to deliver Workday deployments to unlock the potential of their organizations.
+ Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your Workday, consultative and delivery skills. With learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring available when you need it, you'll expand your thinking beyond the core Workday implementation.
Who will be successful at Accenture?
It's not just what you know or where you've been that propels success at Accenture: It's who you are, fundamentally, as a person. We prize diversity in backgrounds and perspectives. Whatever your unique qualities, a few key traits should apply: You're passionate about technology and motivated to apply the latest technology trends. You're proactive and collaborative; a leader with effective communication skills. You're driven by new challenges and are motivated to improve. You're a creative problem solver with the flexibility to navigate uncertainty. You're focused on the future with a desire to develop inclusive, responsible and sustainable solutions to complex challenges.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's what you need:
+ Workday Financials Partner Certification
+ Minimum of 5 years of consulting experience, most recently in a Lead role
+ Minimum of 5 years of hands on Workday Financials experience
+ Minimum of 5 years of US and/or Global Financials Operations
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associates Degree, must have minimum 6 years of work experience)
Bonus points if:
+ Proficiency in multiple business processes: (PTP, OTC, GL, FA, Budgeting, Cash Management, Grant Management, etc...)
+ 6+ years prior experience implementing Workday FDM/Financials
+ Thrive in a diverse, fast paced environment.
+ Other leading Cloud based SaaS financial application implementation experience: (NetSuite, Fusion Intact, PeopleSoft, Oracle, SAP, Lawson. Etc...)
+ An advanced degree in the area of specialization
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $ 100,500 to $245,000
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$75k-96k yearly est. 60d+ ago
Catering Manager (View Boston)
Legends 4.3
Boston, MA jobs
LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
VIEW BOSTON
View Boston, which encompasses the top three floors of the Prudential Tower, will feature immersive experiential exhibits and a bistro on the 50th floor, an indoor/outdoor cocktail lounge with a 360-degree outdoor viewing deck on the 51st floor, and a double high (24-foot) indoor viewing space on the 52nd floor. The destination, designed with the adventurer in mind, was created to be an attraction that welcomes locals, and domestic and international visitors, being the ideal stop as they begin their Boston experience. Whether they are interested in discovering famed institutions and coveted hidden gems through immersive interactive experiences or meeting friends for a sunset cocktail - their unforgettable Bostonian experience starts here. ******************
THE ROLE
The purpose of the Catering Manager is to oversee the day-to-day catering operations at View Boston. This highly motivated professional will managing the front of house and back of house catering operations for the event spaces within the venue and will report directly to the General Manager of the Restaurant.
ESSENTIAL FUNCTIONS
* Oversee and execute all View Boston events from load in, set up, execution, load out.
* Attend weekly BEO meetings and preconference meetings, proactively preparing for View Boston events two weeks out, ensuring all cross functional departments are aware and staffed appropriately for event attendees.
* Collaborate with venue technology team to ensure seamless AV for all event clients.
* Effectively communicate with catering partners, event sales managers, coordinators, staff and facilities team to deliver five-star service to all clients for events.
* Supervise catering partners, event coordinators, event staff and facilities team during all View Boston events.
* Direct back of house and front of house operations for all catered special events. Duties include executing staff assignments, creating service plans in conjunction with the culinary and catering partner departments.
* Monitor event equipment inventory reports submitted by Events team.
* Hire, train, and develop events team to include Event Bartenders, Servers, Barbacks, Bussers, & Runners.
* Provide on-going service training and coaching to ensure and maintain high levels of service.
* Conduct quarterly and annual special events service training.
* Train and identify key staff to serve as Event Captains.
* Monitor staff certification and create benchmarks for TABC and Food Safety training.
* Attend BEO meetings and preconference meetings.
* Responsible for maintaining and updating labor tracking report.
* Conduct monthly safety review sessions with conversion and banquet event staff.
* Responsible for ordering and maintaining event inventory as approved by Director of Marketing & Sales.
* Must be able to execute all special events as assigned.
* Perform other duties as assigned by Senior Leadership team.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
* Five (5) years of experience in banquets hospitality management in a large volume event venue
* Skilled at fine dining service and full-service etiquette
* Proficient in Microsoft Office: Excel, Word, Outlook, and PowerPoint required.
* Must be able to work non-traditional shifts to include extended hours and flexible schedule, including early mornings, weekends, days, nights, and holidays.
* Current TABC and Food Handlers Certifications
* High School Diploma or GED
* Excellent customer service
* Strong interpersonal skills; can effectively communicate and relate to all levels within and outside the organization; create and build positive and productive relationships.
* Responds quickly and effectively to changing trends and circumstances; embraces change and welcomes fresh perspectives; learns from past mistakes and adjusts accordingly.
* Can manage people and resources to get projects completed; has a strong ability to multi-task and keep order.
* Ability to work independently and/or in a team environment.
* Strong verbal and written communication skills
* Must be able to work well in high pressure situations and remain flexible during last minute changes and revisions.
* Ability to stand, sit, use of hands to handle, or feel, reach with hands and arms.
* Ability to lift and/ or move up to 50 pounds.
* Specific vision abilities required by this job include close vision and distance
COMPENSATION
Competitive salary range of $75,000 - $80,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site View Boston Boston, MA
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$75k-80k yearly 19d ago
Food Service Director - Boston, MA
Flik Hospitality Group 4.2
Boston, MA jobs
Job Description
Salary: $75,000 to $85,000/ yr.
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn't merely a job but the start of a career where you can flourish.
Join FLIK in Boston, MA
The Food Service Director (FSD) is a key leadership position that is directly responsible for the successful operation of Corporate Dining Services in Boston, MA. The Director ensures client, customer service/satisfaction with efficient, cost-effective management that both meets and exceeds stated expectations. The FSD is responsible for all foodservice-related activities, including care (retail, cafeteria, catering etc), quality improvement, sanitation, infection control, and all client-related activities.
Ideal candidate within daily commute distance to Boston, MA
Key Responsibilities:
Manages salaried managers and hourly associates in the Food Service Department
Oversees the overall direction, coordination, and evaluation of the account
Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
Prepares and manages annual budget
Utilize company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
Other duties as assigned
Preferred Qualifications:
B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred
Five to seven years of direct foodservice operational management experience with inventory and purchasing knowledge and control
Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
Previous P&L accountability or contract-managed service experience is desirable
Strong supervisory, leadership, management, and coaching skills
Strong communication skills, both written and verbal
Ability to communicate on various levels to include management, client, customer, and associate levels
Excellent financial, budgetary, accounting, and computational skills
Proficient computer skills to include: various computer programs, Microsoft Office programs, e-mail, and the Internet
ServSafe Certified
Ideal candidate within a reasonable daily commute distance to Boston, MA
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1476617
Flik Hospitality Group
NANCY M TEIXEIRA
[[req_classification]]
$75k-85k yearly 1d ago
Oracle Utilities Functional Associate Manager
Accenture 4.7
Boston, MA jobs
We Are Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, my Concerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders. Ready to find genius answers to seriously hard business challenges and work with some of the best? Come join a team that feels personal even though it's over 54,000 strong. As a Global Cloud Elite and Platinum member of the Oracle Partner Network with over 145 awards, we're proud the industry is taking notice of our work, too. Visit us here to find out more about Accenture's Oracle practice (*******************************************************
You Are
A transformation maven with the skills to help clients meet the challenges of digitization. Your human superpower? Using your know-how, creativity, and analytical powers to solve clients' most complex business problems to help their companies do more. You're as comfortable leading projects and teams as you are diving into the details of workstreams and configuring Oracle solutions. Or you specialize in one or the other, our practice covers the functional & process side of Oracle as well as the technical development & technical architecture. Additionally, you have the communication and people skills to inspire teams to bring their A-game.
The Work
* Gather and analyze business requirements.
* Working with Business stakeholders, refine Features to determine Acceptance Criteria and Solution Approach.
* Create functional designs to satisfy business requirements using Oracle Utilities products like Customer Care and Billing (CC&B), Meter Data Management (MDM), and Customer to Meter (C2M).
* Configure Oracle Utilities products to meet requirements.
* Give clients options for designs using prototypes.
* Work closely with the Technical Designers to ensure the technical solutions align with the solution approach.
* Define test cases that cover important business scenarios.
* Help clients understand leading business processes so they can transform their business with Oracle.
* Lead, coach, and advise a small project team in addition to managing their performance (depending upon the structure of a project).
* Gain the trust of your client, teammates, and managers to make sure projects get delivered.
* Keep growing your skills to help your team with business development and sales efforts
* Stay in the know on leading industry trends and Oracle features to give your clients the best solutions for their needs.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
Qualification
Here's what you need:
* Minimum 4 years of work experience working on Oracle Utilities applications like Customer Care and Billing (CC&B), Meter Data Management (MDM), and Customer to Meter (C2M).
* Minimum of 4 year of experience in gathering and analyzing requirements, creating business process flows, refining features, and developing functional designs.
* Minimum of 4 year of experience in creating elegant solutions to extend the Oracle Utilities application functionality.
* Bachelor's degree or equivalent (minimum 12 years work experience). If Associate's Degree, must have equivalent minimum 6 year work experience.
Bonus points if:
* Oracle Utilities certification.
* Agile experience.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $73,800 to $218,800
Cleveland $68,300 to $175,000
Colorado $73,800 to $189,000
District of Columbia $78,500 to $201,300
Illinois $68,300 to $189,000
Maryland $73,800 to $189,000
Massachusetts $73,800 to $201,300
Minnesota $73,800 to $189,000
New York/New Jersey $68,300 to $218,800
Washington $78,500 to $201,300
Locations
$78.5k-201.3k yearly 3d ago
Oracle Utilities Functional Associate Manager
Accenture 4.7
Boston, MA jobs
We Are Accenture's Oracle practice, and we make the new happen now. Every day, we imagine the future and bring it to life using design thinking, agile development methodologies, and new smart tech like IoT, automation, and AI. We even built our own platform, my Concerto, that mixes the best parts of Accenture and Oracle to help companies come into their own as digital leaders. Ready to find genius answers to seriously hard business challenges and work with some of the best? Come join a team that feels personal even though it's over 54,000 strong. As a Global Cloud Elite and Platinum member of the Oracle Partner Network with over 145 awards, we're proud the industry is taking notice of our work, too. Visit us here to find out more about Accenture's Oracle practice (*******************************************************
You Are
A transformation maven with the skills to help clients meet the challenges of digitization. Your human superpower? Using your know-how, creativity, and analytical powers to solve clients' most complex business problems to help their companies do more. You're as comfortable leading projects and teams as you are diving into the details of workstreams and configuring Oracle solutions. Or you specialize in one or the other, our practice covers the functional & process side of Oracle as well as the technical development & technical architecture. Additionally, you have the communication and people skills to inspire teams to bring their A-game.
The Work
+ Gather and analyze business requirements.
+ Working with Business stakeholders, refine Features to determine Acceptance Criteria and Solution Approach.
+ Create functional designs to satisfy business requirements using Oracle Utilities products like Customer Care and Billing (CC&B), Meter Data Management (MDM), and Customer to Meter (C2M).
+ Configure Oracle Utilities products to meet requirements.
+ Give clients options for designs using prototypes.
+ Work closely with the Technical Designers to ensure the technical solutions align with the solution approach.
+ Define test cases that cover important business scenarios.
+ Help clients understand leading business processes so they can transform their business with Oracle.
+ Lead, coach, and advise a small project team in addition to managing their performance (depending upon the structure of a project).
+ Gain the trust of your client, teammates, and managers to make sure projects get delivered.
+ Keep growing your skills to help your team with business development and sales efforts
+ Stay in the know on leading industry trends and Oracle features to give your clients the best solutions for their needs.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
Here's what you need:
+ Minimum 4 years of work experience working on Oracle Utilities applications like Customer Care and Billing (CC&B), Meter Data Management (MDM), and Customer to Meter (C2M).
+ Minimum of 4 year of experience in gathering and analyzing requirements, creating business process flows, refining features, and developing functional designs.
+ Minimum of 4 year of experience in creating elegant solutions to extend the Oracle Utilities application functionality.
+ Bachelor's degree or equivalent (minimum 12 years work experience). If Associate's Degree, must have equivalent minimum 6 year work experience.
Bonus points if:
+ Oracle Utilities certification.
+ Agile experience.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $73,800 to $218,800
Cleveland $68,300 to $175,000
Colorado $73,800 to $189,000
District of Columbia $78,500 to $201,300
Illinois $68,300 to $189,000
Maryland $73,800 to $189,000
Massachusetts $73,800 to $201,300
Minnesota $73,800 to $189,000
New York/New Jersey $68,300 to $218,800
Washington $78,500 to $201,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$78.5k-201.3k yearly 60d+ ago
Assistant General Manager
Dogtopia 3.2
Franklin Town, MA jobs
Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist our General Manager to lead the team as an AssistantManager. This is a role for someone with team management skills who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!
Customer Service and Presentation:
As the AssistantManager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: *******************************************
Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress.
Sets the example for the team of the 3 S's (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards.
Keeps the team members engaged in their duties
Strive for high customer review ratings!
ENJOY your team! GROW your team! And PLAY to your fullest potential
Financial and Administrative:
Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints
Actively communicates team developmental needs and issues to management to ensure growth
Develops team in up-selling and using dog evaluations to grow revenue
Communications any concerns or needs to General Manager proactively and partnering after attempting to resolve issues
Work with team to assure our Quality of Care sets the standards for dog care
Team Management:
Assist in creating staff schedules and helps monitor daily schedules
Maintains optimum staffing and development with all employees
Leads by example by coaching all on contributing to a positive team-oriented culture
Delivers written performance reviews and gives employees positive acknowledgment when due!
Help coach the staff on our Dogtopia-isms
The Rules by which we, as DOGTOPIANS, live are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like it's the Most Exciting Day Ever!
Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty-gritty complete.
Maintain and update cleaning schedule, along with holding themselves and the team accountable to Dogtopia's safety and cleaning standards.
Inventory Management of cleaning, dog, and First aid supplies.
Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues.
Benefits:
It's always bring your dog to work day!
Education in basic dog obedience and training
Fun, Dynamic team culture
Career progression based on performance
Additional certification programs are available
Competitive wages with flexibility in scheduling
Paid time off, medical benefits, and company incentives
Supplemental pay
Bonus pay
Other
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Disability insurance
Referral program
Employee discount
Pet rider program
Other
$54k-78k yearly est. 60d+ ago
General Manager
Dufficy Enterprises Dba Domino's
Boston, MA jobs
You've been working your way up in the restaurant world for a while. Maybe you even have a little college under your belt on the subject. Whatever the case may be, you know you want to manage a restaurant. Which is perfect for us because we (we being Dominos Pizza: maybe you've heard of us) just happen to have open positions. Either way, you're going to get the same deal - a job that's fun and challenging, where you can learn and grow.
Domino's Pizza has thousands of stores all over the world, which means that no matter which job you pick, there's always somewhere to move up. Dominos's Pizza is the industry leader in pizza delivery. With your help, we can keep it that way. You are responsible for everything that happens during your shift, this includes all cost controls, inventory controls, cash control and customer service and relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same for your crew.
Transportation is a must as well, versed in English (not needing to be primary language but to be able to communicate with customers and staff) with being bi-lingual a plus !
Many of our team members began their career as assistantmanagers and have moved to General managers and today some of those General Managers are Successful Domino's Pizza franchise owners. Our stores offer a world of opportunities - Why not contact us today to see where we can take you and where you can go?
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$90k-149k yearly est. 60d+ ago
Food & Beverage Operations Manager
Legends 4.3
Worcester, MA jobs
* Include the following. Other duties may be assigned. * Prepares or assists with preparation of a daily report of business transactions. * Prepares nightly deposits and reconciliations * Supervises and schedules ticket sellers and completes weekly payroll.
* Processes group sales orders and complimentary ticket requests.
* Assists in coordinating all event information between the promoter, facility personnel and the ticket company in a timely manner
* Maintains communication with ticket company representatives for updates and/or revisions in computer operations
* Assists or prepares cash banks and accurate inventory of all tickets distributed and available for sale.
* Assists with preparation of the final Box Office statement for settlement of each event
* Responds to customer complaints and service requests to maintain a positive rapport with the ticket buying public
* Maintains and processes suite tickets holders for each event.
* Maintains accurate count of tickets sold, money received from ticket sellers and change banks
* Sells tickets as needed
* Efficiently and courteously answer questions concerning prices, seating and events. Gives information concerning coming attractions.
Supervisory Responsibilities:
Assists the Box Office Manager with management of Ticket Sellers. Carries out supervisory responsibilities in accordance with Legends Global policies and applicable laws. Assists in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
* High school diploma or GED required
* 1 to 2 years box office related experience preferred
Skills and Abilities:
* Excellent communication, problem solving, and organizational skills required
* Demonstrated knowledge of financial procedures, including record keeping and reconciliation
* Knowledge of supervisory principles and practices
* Excellent customer service and public relations skills
* Ability to count money, make change
Computer Skills:
* Experience with Excel spreadsheets desired
* Experience with computerized ticket systems, such as Ticketmaster preferred
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
ANNUAL SALARY: $45,000 - $50,000
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee
TO APPLY:
This position offers a competitive salary and benefit package. Please send a copy of your most recent resume and cover letter including salary requirements by clicking and following the link below:
************************************************
To be considered for any open position, you must complete the application process completely through the link provided. Applicants that need reasonable accommodation to complete the application process may call ************.
HR Manager
DCU Center
50 Foster Street
Worcester, MA 01608
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities and protected Veterans to apply. VEVRAA Federal Contractor
$45k-50k yearly 40d ago
Assistant General Manager- DCU Center
Legends 4.3
Worcester, MA jobs
Assistant General Manager DEPARTMENT: Administration REPORTS TO: General Manager FLSA STATUS: Exempt LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
Under General Manager's supervision, the Assistant General Manager coordinates the day-to-day activities of the various departments within the facility. Helps to facilitate optimum efficiency, maximize profits and provide exceptional customer service by performing the following duties individually or through subordinate supervisors.
Essential Duties and Responsibilities
* Implement facility policies and goals in accordance with the management contract, client's objectives, and corporate policy.
* Meet with department heads to review activity, operating, and sales reports. Determine changes to the programs and/or operations and oversee implementation with the department heads.
* Negotiate contracts and agreements with suppliers, promoters and tenants for necessary activities and services at the facility.
* Assist in the development of long-range plans and program objectives in accordance with the management contract and corporate policy.
* Guarantee all codes, laws, ordinances, policies, procedures, risk management, safety precautions, rules, regulations and emergency procedures are followed.
* Implement procedures within the departments to establish and maintain customer service standards that are designed to ensure a positive and professional image and generate repeat business.
* Assist in the preparation of the annual budget and capital project budget for future repairs and improvements to the facility.
* Establish and maintain contact with booking agents, professional managers, promoters and others within the industry to encourage continual and regular use of the facility.
* Conduct post-event operational and financial review and analysis.
* Coordinate, implement and administer personnel development/training and safety/emergency procedures.
* Review and approve all purchasing, travel and promotional expense activity.
* Work extended and/or irregular hours including nights, weekends and holidays.
SUPERVISORY RESPONSIBILITIES
Carries out supervisory responsibilities in accordance with all Legend Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
* Bachelor's degree from an accredited four-year college or university
* Minimum of five (5) years' industry experience with al least three (3) of those years in a management function of an arena, convention center or stadium; or an equivalent combination of education and experience.
Skills and Abilities
* Possess skills and experience in contract negotiation, business law, labor relations, union contracts, purchasing procedures, and supervising personnel.
* Engage in much decision making that is generally governed by procedure and guided by policy.
* Demonstrate knowledge in the practices and terminology of public relations programs, advertising, marketing and sales.
* Plan, coordinate and direct varied and complex administrative operations.
* Supervise and recognize human resource and personnel problems, deal constructively with conflict, supervise and motivate personnel, provide counsel on routine and sensitive personnel matters and execute applicable solutions.
* Respond to crowd control and/or crowd management situations in a prompt and decisive manner during crisis situations.
* Operate a personal computer using MS-DOS, Windows, Word, Excel and/or Lotus 1-2-3, and other standard office equipment.
* Follow oral and written instructions and communicate effectively with others in both oral and written form.
* Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
* Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.
* Be licensed and insured to operate a motor vehicle in the United States.
* Remain Flexible and adjust to situations as they occur.
* Excellent communication and interpersonal skills and organizational ability
* Ability to work with and maintain highly confidential information is required
* Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment
* Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description
* Ability to anticipate problems and implement immediate corrective action
* Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry
* Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning
* Considerable knowledge of safety regulations and other federal, state or local laws and regulations
* Strong orientation towards hospitality/customer service for the meeting, convention and entertainment industry
* Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management
* Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions
* Ability to manage a facility of same size and type
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site - DCU Center, Worcester, Massachusetts
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$55k-79k yearly est. 60d+ ago
Assistant General Manager
Dogtopia 3.2
North Attleborough, MA jobs
Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual that will assist our General Manager to lead the team as an AssistantManager. This is a role for someone with team management skills who understands hard work, how to deliver and train others to provide top customer service and ensure a great environment for the dogs in our care. This person should love dogs- and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!
Customer Service and Presentation:
As the AssistantManager, you are responsible to work with all customers and team members to ensure our customer experience sets the highest standards and satisfaction of our customers. Please take a moment and watch this short video to learn more about the brand: *******************************************
Maintains a neat and organized Front Desk team and area at all times. This includes holding a team to professional clean dress.
Sets the example for the team of the 3 S's (smile, story, and satisfaction) and holds them accountable to internal and external customer service standards.
Keeps the team members engaged in their duties
Strive for high customer review ratings!
ENJOY your team! GROW your team! And PLAY to your fullest potential
Financial and Administrative:
Utilizes training opportunities for the team such as dog injuries, billing issues, or customer complaints
Actively communicates team developmental needs and issues to management to ensure growth
Develops team in up-selling and using dog evaluations to grow revenue
Communications any concerns or needs to General Manager proactively and partnering after attempting to resolve issues
Work with team to assure our Quality of Care sets the standards for dog care
Team Management:
Assist in creating staff schedules and helps monitor daily schedules
Maintains optimum staffing and development with all employees
Leads by example by coaching all on contributing to a positive team-oriented culture
Delivers written performance reviews and gives employees positive acknowledgment when due!
Help coach the staff on our Dogtopia-isms
The Rules by which we, as DOGTOPIANS, live are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like it's the Most Exciting Day Ever!
Clean and Safe Environment- to ensure our furry friends are always in a safe and clean environment we take pride in working as a team to get all the nitty-gritty complete.
Maintain and update cleaning schedule, along with holding themselves and the team accountable to Dogtopia's safety and cleaning standards.
Inventory Management of cleaning, dog, and First aid supplies.
Dismisses dogs proactively with ongoing behavior issues and monitors action plans to retain those with minor issues.
Benefits:
It's always bring your dog to work day!
Education in basic dog obedience and training
Fun, Dynamic team culture
Career progression based on performance
Additional certification programs are available
Competitive wages with flexibility in scheduling
Paid time off, medical benefits, and company incentives
$54k-78k yearly est. 60d+ ago
Assistant General Manager
RMG Staffing 4.1
Braintree Town, MA jobs
Job Description - AssistantManager (Freight Forwarding) Location: Boston, MASchedule: Mon-Fri, 8:15 AM-5:15 PMSalary Target: $70,000-$80,000 Benefits: Health insurance + 401(k) after 90 days Reports to: General Manager Summary of Responsibilities:
Support the General Manager with daily freight-forwarding operations (import/export, documentation, bookings).
Coordinate workflow, assist with supervising staff, and ensure compliance with customs and international regulations.
Maintain communication with carriers, agents, and clients; resolve operational issues.
Review shipping documentation (BLs, invoices, ISF, AES, AWB).
Monitor KPIs and assist in improving operational efficiency.
Act as decision-maker when the GM is unavailable.
$70k-80k yearly 1d ago
Assistant General Manager
National Veterinary Associates 4.2
Newton, MA jobs
Pooch Hotel Newton located in Newton, MA is looking for a talented Assistant General Manager to join the team! A Resort Manager (RM) is a leader and an integral member of the Resort Leadership team. The Resort Manager reports to the General Manager and together they provide a smooth and profitable operation by driving revenue and managing costs. The Resort Manager must maintain an exceptional level of customer service by developing strong Shift Leads and Team Members while leading and creating a resort culture based on the NVA Leadership Competencies, high quality guest/pet care, and exceptional customer service for our internal and external customers.
The General Manager and the Resort Manager should have a documented plan on how they'll approach the responsibilities of the day-to-day operations in their site. This plan should be approved by their Market Leader. While many responsibilities are the same between the two roles, the goal is to be partners and achieve your site plan by executing in tandem.
Company Overview
Based in Austin, Texas, National Veterinary Associates ("NVA") is the largest private owner of freestanding veterinary hospitals and pet resorts in North America, with 1300+ companion animal veterinary hospitals and pet resort locations.
NVA has grown rapidly over its history and continues to aggressively execute its growth plans via a combination of acquisition, new resort and same-store initiatives. NVA's pet resorts business line competes in an $8+ billion industry that is predicted to grow over 6% through 2028. As of 2019 over 67% of US households have a pet; industry growth has benefitted from the trends towards humanization of pets and demand for premium/luxury offerings in the animal care and goods space.
Responsibilities
General
* Understands and communicates the companies' mission, values, and objectives.
* Assists the GM in providing the direction, leadership and communication for all aspects of the site including Financial Management, Customer Service, Pet Care and Team Management.
* Assists the GM in developing and implementing a comprehensive sales strategy, including proactive lead management and conversion tactics, aligned with resort and company objectives.
* Assists the GM in creating a plan to drive and achieve resort quantitative objectives including sales revenue, labor, cost of goods sold and expense management.
* Communicates concerns and needs first to the General Manager, but then to the Market Leader and/or the Regional Leader as needed.
* Responsible for maintaining operational excellence within their resort.
* Responds to directives accurately and promptly, ensuring the same level of compliance from the resort team.
* Recognizes and rewards outstanding performance of resort team members.
* Demonstrates exceptional leadership behaviors.
* Other duties as assigned.
Business/Financial Management
* Implements the data-driven resort plan that supports the execution of regional and company initiatives to achieve both operational excellence and strong business results. Follows up consistently to ensure accountability to plans and KPI targets. Plans focus on meeting budget and PY growth expectations for revenue, labor, expense control and EBITDA.
* Drives financial success by analyzing financial data and KPIs to optimize performance, address challenges, and identify growth opportunities. Utilizes financial tools and meticulously analyzes financial reports and key performance indicators (KPIs) - including sales leads, conversion rates, average transaction value, and customer satisfaction scores - to identify trends, issues, and opportunities for strategic action and sales growth.
* Develops Shift Leads understanding of financial reports, enabling them to make informed decisions and implement actions that consistently achieve sales goals, productivity metrics, and budget adherence.
* Executes any corporate marketing plans and creates and implements local market plans for marketing and sales lead generation.
* Possesses expert knowledge of the resort market area and the community. Actively engages and educates the community and the market area on the company's customer value proposition and sales offerings.
* Identifies and cultivates relationships with local businesses, community groups, and referral sources to generate new leads.
* Leverages digital marketing channels (social media, website, email) to capture and nurture leads effectively.
* Tracks and analyzes lead generation efforts to optimize strategies and improve conversion rates, Ensures the team is trained on effective lead capture techniques during customer interactions.
Team Management
* Responsible for the selection, development and performance of subordinate managers and all other site team in partnership with the GM.
* Manage company on-boarding processes for new Team Members and Shift Leads on both front- and back-of-house procedures. Uses Talent Unleased certification programs for all team members.
* Ensure the Shift Leads empower their team members.
* Direct/coordinate training programs for all new hires in accordance with brand standards
* Coach, counsel, direct and Team Members and Resort Leads. Lead the team in the execution of company standards through the NVA Pet Resort values to create an excellent customer experience. Manages team performance through adherence to and enforcement of the Personnel Policy, including consistent and timely feedback up to and including corrective actions.
* Recruit and maintain a pipeline of qualified team members to meet the resort operation's needs.
* Creates a culture of engagement by addressing team member concerns in a timely manner. Fosters positive culture and achieves standard retention rates through curated team engagement strategies.
Customer Service
* Strives for the ultimate in resort customer service experiences and impressions. Maintain excellent customer service metrics.
* Ensures sites have adequate shift coverage at all times, while adhering to scheduling and labor guidelines.
* Oversees the recruiting, hiring and training practices to ensure quality of resort staff in partnership with the GM.
* Trains resort management teams to effectively resolve service issues and intervenes personally when necessary to ensure customer satisfaction.
* Motivates, coaches, and mentors team members to proactively engage customers with product suggestions, service information, and sales opportunities, fostering a selling culture.
* Educate and engage the community and resort customers on all of companies' products and services, actively promoting sales and brand awareness.
Operations
* Adheres to and has knowledge of all company policies and procedures.
* Follow all OSHA, cash handling and operations procedures and policies and ensure that resort team members are in compliance.
* Maintains impeccable standards concerning resort maintenance, cleanliness and inventory.
* Lead 1-2 shifts per week as "Manager on Duty" to demonstrate your expectations and inspect their results. Determine business demands and make necessary staffing decisions.
* Communicate clearly, concisely and accurately to ensure effective shift operations and the overall operations of the resort.
* Ensure that all team members have mastered the resort tasks/positions, meeting the company operating standards.
* Execute daily audits and enforce all checklists and reporting at the end of each shift for all departments within the resort.
* Helps General Manager with action plan for hot spot management and drives resort level actions.
Qualifications
As a Resort Manager with Pet Resorts, you must possess excellent written, verbal and hands-on team member management skills. Our ideal Resort Manager is an enthusiastic animal lover, a brand ambassador with a vested interest in the community. The Resort Manager should possess a commitment to personal development and an interest in learning about business operations, developing people, and driving revenue. You must be able to influence the direction of your resort, initiate community outreach through marketing and special events and drive superb customer satisfaction metrics.
Additional requirements for the Resort Manager include:
* High school degree or equivalent required; Bachelor's degree equivalent education and experience.
* Minimum 2-4 years customer service experience, leading is a bonus.
* Availability to work up to 45-50 hours per week including evenings and weekends.
* Ability to drive and manage/influence workplace change.
* Proficiency with Microsoft Office Suite and point of sale software.
* Comfortable working in front of house and back of house roles within the resort.
* Valid Driver's License, current insurance that includes comprehensive, collision coverage, and a vehicle you are willing to transport a pet in during an emergency.
* Restaurantmanagement, retail management, veterinary management/experience and/or hospitality experience preferred.
* Bilingual skills a plus.
Work Environment
* Move throughout the resort for extended periods of time (up to 10-12 hours per day).
* Move 50 lbs. for distances of up to 10 feet.
* Balance and move up to 25 lbs. for distances of up to 50 feet.
* Understand and respond to team members' and guests' requests in a loud environment.
* Perform basic math and understand finances and cost management.
* Bend, stoop, and reach in order to run and load dogs/cats, serve customers, and clean the resort.
* Projects a professional image to resort team, clients, support center team and supervisors through dress code, demeanor and language.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Equal Employment Opportunity
It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.
Compensation: The salary range for this position is $49,000 to $51,000 and based on applicable experience.
Deadline To Apply: December 31, 2025
Pet Resorts offers a comprehensive benefits program including Medical, Dental, Vision, a 401K with employer match. Additionally, we offer Health Savings Accounts (HSA), Flexible Spending Accounts (FSA), and many ancillary plans including Short Term Disability, Long Term Disability, Hospital Indemnity, Accident Plan, and a Critical Illness Plan.
National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health's innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit ************
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
$49k-51k yearly 60d+ ago
Learn more about Patrice and Associates Franchising jobs