Service Manager jobs at Patten Cat - 620 jobs

Job Site Location US-OH-Cincinnati Requisition ID 2026-36152 Schedule 7am - 5 pm, Monday - Friday Hire Type Full-Time Life at Harvard Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters. A day in the life: The primary focus of an Area Manager will be to service the existing business, both operationally and financially, while maintaining relationships with existing customers and developing new business where possible. This person will oversee janitorial operations across multiple buildings, ensuring exceptional service quality and client satisfaction. This leadership role involves managing site supervisors, coordinating staffing and training, conducting inspections, and implementing operational improvements. What you'll do as an Exceptional Team Member Lead and supervise cleaning teams, including cleaners and floor techs Ensure compliance with company policies and quality standards Train staff on cleaning techniques and safety protocols Manage inventory, supplies, and equipment Handle emergency responses and resolve operational issues Support customer retention and develop new business opportunities Estimate workloads and coordinate bids for new sites Travel within assigned territory to oversee operations and quality control What you'll need to be an Extraordinary Team Member Minimum of two (2) years' industry experience highly preferred Ability to demonstrate expertise in the field's concepts, practices and procedures Must have working knowledge of MS Office Suite Planning: Ability to perform short- and long-range planning Excellent interpersonal and communication skills Excellent project and program management skills Must be flexible with hours and schedules Technical knowledge of all aspects of janitorial service delivery Ability to multi-task in a high pressure, fast paced environment The Harvard Promise Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture, apply today and be part of something extraordinary. ******************** Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan. An Equal Opportunity Employer --- M/F/D/V Our Salary & Wage Details USD $65,000.00/Yr. Schedule 7am - 5 pm, Monday - Friday

Discover Your Next Big Opportunity: See Why Quality Vision International Is the Place to Be! Schedule: Monday - Friday, 8:00am-5:00pm Compensation: $80,000-$95,000 based on experience. The Manager, Field Service leads, oversees the operation of the OGP Services Field Service Team. The primary mission is to provide industry-leading field service for the installation, calibration, repair, and maintenance of new and existing OGP products. This is to be accomplished through effective service delivery in a manner that is safe, consistent, and efficient while maximizing utilization, improving documentation quality, and customer satisfaction. The Manager acts as the primary change agent, translating leadership intent into effective field execution while representing the voice of the field in leadership decisions. This role also ensures that field service is compliant with ISO 17025 standards. Field Operations, Utilization & Workforce Coverage · Lead daily field service execution to meet quality, safety, documentation, and responsive communication standards. · Partner with Service Coordination to align demand, skills, and geography, sustaining ~80% technician utilization across travel, onsite, and remote work. · Ensure technician readiness for service calls and proactively address utilization gaps through structured non-field work. · Define and maintain customer, regional, and competency coverage strategies, including backup coverage for critical needs. · Identify and mitigate coverage risks through cross-training, resource planning, and utilization balancing. · Maintain a technical skills matrix to guide utilization, training, promotion, succession planning, and long-term workforce resilience. Non-Field Productivity & Documentation Quality · Own and assign all non-field technician work, including documentation review, administrative cleanup, audits, and remote support. · Ensure non-field tasks are structured, tracked, skill-aligned, and development-focused. · Drive improvements in documentation quality and eliminate idle time during low field demand. Technical Support & Escalation Participation · Provide operational leadership during complex or high-impact service events. · Partner with the Escalation Coordinator and senior technical resources as required to reduce equipment downtime and improve customer satisfaction. · Coach technicians through challenging situations and escalating risks to management with context and recommendations. Leadership & Coaching · Directly manage assigned Field Service Engineers, including non-employee contractors. · Conduct regular one-on-ones, ride-a-longs, and structured coaching. · Reinforce total call execution, safety, consistent troubleshooting strategies, and professional customer interactions. · Lead the adoption of new tools, systems, processes, policies, and metrics. · Manage resistance to change and reinforce standard work through coaching and accountability. · Act as the change agent between leadership strategy and field execution. · Represent field execution in leadership discussions and decision-making. · Regularly review individuals' information on utilization, customer satisfaction trends, documentation quality impact, escalations, coverage risks, and career planning. · Tie customer satisfaction outcomes directly to technician behavior and service quality. Systems, Data & Continuous Improvement · Partner with the Business Systems Analyst to make recommendations on service systems changes and ensure data accuracy across CRM, FSM, and ERP systems. · Partner with the Business Systems Analyst to improve workflows, metrics, and dashboards. · Drive continuous improvement through identification of recurring issues and structured problem-solving. Safety, Policy & Compliance · Serve as safety leader for the Field Service team. · Ensure required training, certifications, incident reporting, and regulatory compliance. · Enforce adherence to service policies, administrative standards, and total call expectations. Requirements · Minimum of an associate's degree in engineering, technology, physics, or a related field and 5 years' experience in technical support, service technician lead, or similar customer-facing technical roles, or equivalent combination of education and experience. · Proven leadership experience managing field or technical service teams, including delegation, performance management, coaching, and conflict resolution. · Strong background in field execution, utilization management, installed-base ownership, escalation support, safety leadership, and customer-facing service delivery. · Demonstrated ability to lead distributed teams, drive change, and influence cross-functional partners. · Experience with CRM, field service management, ticketing systems, and data-driven performance metrics. · Strong interpersonal, communication, and emotional intelligence skills with the ability to remain customer-focused and effective in high-pressure situations. · Excellent analytical, troubleshooting, and problem-solving capabilities. · Strong strategic thinking, planning, prioritization, time management, and decision-making skills. · Proficiency with Microsoft-based PC tools and business applications. · Must possess a valid driver's license and maintain an acceptable driving record to support required work-related travel. Physical and/or Environmental Requirements: · Ability to sit, stand, and/or walk for extended periods of time (up to 8+ hour shift). · Ability to sit for extended periods of time (8-hour shift) in an office setting, utilizing standard office equipment (computer, keyboard, computer mouse, phone, etc.) · Ability to travel up to 20% of the time. Able to travel by airplane, sit for long periods on the plane for primarily domestic flights. What We Offer Paid Time Off · 10 paid holidays each year · Over 3 weeks of PTO (vacation/sick/personal) to start, with additional time after 5 and 10 years Health & Financial Benefits · Health coverage where QVI pays 97-100% of premiums on our most affordable HDHP - free single coverage for employees! · Employer-paid Short-Term & Long-Term Disability Insurance · Employer-paid Life Insurance · QVI 401k Retirement Savings Plan: Up to 5% gross wages · Tuition Reimbursement: up to $7,000 annually · College Scholarship Programs for employee dependents · Annual discretionary bonuses (for non-commission roles) · $1,500 Employee Referral Bonus Wellness & Extras · Employee Assistance Program (EAP) & Wellness perks: on-site nurse, biometric screenings, chronic condition support, and cash incentives for healthy living programs and challenges · Free on-site electric vehicle charging stations and cash reimbursement toward the purchase of qualified EVs Quality Vision International Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Salary Description $80,000-$95,000 based on experience.

The Technical Sales Manager, Digital Services will be a senior leader in driving growth in our Digital Services platform and specifically our Predictive Maintenance service offering. This individual will lead the technical sales efforts required to support existing Service Sales personnel in selling our Service Offerings utilizing our predictive maintenance model. Responsibilities: Provides guidance on sales planning, pipeline identification, and go to market strategy. Provides sales staff with technical assistance and support for technical documentation, customer facing presentations & engagements including leading customer communications. Work with Sales teams to maintain Service Sales Pipeline so that company has visibility to sales initiatives. Participates as needed in account planning efforts and engagement strategies for key clients. Provides industry feedback to product managers for product improvements and roadmaps Represents the company and actively participates in key customer interactions. Requirements: Bachelor's Degree or equivalent degree in Engineering. 7+ years' experience in related role. Proficient in Data Center design and BMS/EPMS/SCADA systems. Understanding of relevant architectural and structural codes and standards. Excellent Communication Skills, both written and oral. Excellent Organizational Skills & Time Management. Ability to multi-task. Self Motivated. PC skills: Office 365 cross-functional platform Teams, SharePoint Travel: 25% The successful candidate will reflect and embrace Vertiv's Values and Behaviors: OUR VALUES Acting Like an Owner Assuming Positive intent in all employee interactions Being passionate about your work Challenging yourself in personal development Being tireless in exceeding customer expectations Assisting others to be successful as a team Owning our own mistakes quickly Talking with people and NOT about them Creating a culture where people can be their best OUR BEHAVIORS Be self-aware and learn Embrace the customer experience Think and act broadly Drive change and innovation Leverage diversity for organization effectiveness Foster collaborative relationships Take intelligent risks At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $8.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to ********************** Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Alpha Automotive is looking for a Service Manager to join our rapidly growing team! Here at Alpha Automotive, we pride ourselves on providing the best service possible for our customers by being an alternative to large, impersonal dealership repair shops and providing them with an elevated level of personalized service each and every time. We are now hiring for ALL of our locations: Stealth Auto Recovery, Excite Towing, Wayne's Auto Powell, Wayne's Auto Schrock, Wayne's Auto Westerville, Mann's Expedite Service, H.I.N.T., Excite Collision Repair, and Ernie's Auto Repair! As a Service Manager, a typical day may include the following: Managing our service department while handling customer service interactions, reports, and repairs. Advising customers on the care of their vehicles and the value of maintenance in accordance with the manufacturer's specifications Acting as a liaison between the technician and customers Answer service calls, set and confirm appointments Establish long-term positive relationships with customers This career may be for you if: You have strong leadership skills You have experience with Mitchell Management Systems, or All Data Management Systems You have outstanding customer service skills You are extremely organized You thrive in a fast paced work environment You're team oriented and self-motivated Benefits include: Training & competitive pay Bonus structure Dental, vision, life & disability insurance Paid time off after a year of service View all jobs at this company

About Us We provide industry-leading, end-to-end fire protection, mechanical, and HVAC services. Our skilled tradespeople work in virtually every market across the nation. About Us: S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years. We offer our clients significant financial strength, unmatched bonding capability, an award-winning safety program, and large-scale purchasing power. With 16 locations and over 1,450 employees, including 850 skilled tradesmen throughout Ohio, Pennsylvania, New Jersey, Maryland, and West Virginia, S.A. Comunale can work in virtually every market sector and facility type. Job Title: Service Manager The primary function of this role is to oversee all aspects of the Branch Service Department including service, and small contract jobs. This position reports to the Branch Manager with a dotted line to the Vice President of the Service & Inspection Division. The Service Manager is responsible for directly supervising all branch service department office and field staff to include Administrative Assistants, Sales Representatives, and Technicians. The Service Manager must ensure that the company satisfies the customer's requirements so that the customer receives quality work and timely service during installation, repair and maintenance of equipment. This job requires the ability and desire to work in a fast-paced multi-tasked environment with a focus towards management, sales, and customer service. It also requires travel to branch office locations, jobsites and customer facilities. Essential Duties / Responsibilities: Include the following. Other duties may be assigned. Responsible for implementing programs designed to meet or exceed corporate objectives in the areas of revenue, sales, margin, and operating income. Responsible for managing the branch service operations according to an approved financial plan, which includes operating expenses, accounts receivable/collections, manpower, and inventory. Responsible for the identification, selection, and development of new and existing customer accounts. Responsible for establishing and maintaining effective communication with customers. Ensure contractual obligations are met and actively participate in quickly resolving customer problems. Plan a growth strategy and carry it out efficiently and effectively. Responsible for insuring that all field work is completed on time, within budget and in a manner that meets customer expectations. Responsible for setting fair and manageable assignments for assigned personnel. Ensure that effective performance measures are assigned, and that employees are motivated to achieve and exceed objectives in a professional, timely, and quality manner. Organize and develop an effective team to efficiently deliver service and to grow the business. Responsible for finding quality individuals who possess the necessary skills, knowledge, and experience required for any open jobs. Identify areas where training and development will enhance the branches opportunity to meet current and future business needs. Periodically review subordinates performance, identify areas of improvement, and implement necessary development and training programs or other appropriate actions. Accountable for employee and office compliance with corporate safety programs. Identify safety hazards and issues and then notify corporate safety office for recommendations and corrective actions. Responsible for establishing and maintaining effective communication with customers, ensuring their satisfaction with our products and services at all times. Quotes to the customers for service and any follow-up impairments. Grow service base by selling commercial service products & solutions to new and existing customers, including: repair service, modernization and service agreements. Work with other branch personnel to ensure great customer service from the order to the delivery and beyond. Perform customer surveys as required/requested. Develop and maintain vendor relations. Obtain all licensing required to perform job function, as applicable. Obtain manufacturers' certifications required to perform job function, as applicable Complete proper scheduling and execution of monthly calls as assigned by management. Execute all Company processes and complete all required paperwork accurately and in a timely manner. Continually enhance sales skills and product knowledge in order to promote a professional image in the field. Read architectural and mechanical drawings and determine proper sprinkler locations for new construction and remodel projects Travel to customer and job sites as required. Qualifications: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education / Work Experience: High school diploma or GED is required. 7+ years' experience fire sprinkler work is required. 5+ years' experience in a management position is required. Previous sales experience is a plus. Working knowledge of NFPA 13 and 25 required. Knowledge of industry standard practices for service, inspections, and design is required. Valid driver's license and excellent driving record is required. Computer Skills: Significant experience with Microsoft Office (i.e., Word, Excel) applications required. We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled. Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent. Essential Duties & Responsibilities #comunale #LI-AL1 Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

SELLING MANAGER Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is “Making Homes Great” and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity and Fun. Purpose: As a Selling Showroom Manager, your main purpose will be to drive sales and manage the overall operation of the showroom. This involves developing and implementing effective sales strategies, coaching and motivating the sales team, managing inventory levels, maintaining relationships with customers and vendors, and ensuring the showroom is visually appealing and well-maintained. You will also be responsible for creating and managing budgets, financial reports, and operational metrics, and staying up-to-date on industry trends, products, and competitor activities. The ultimate goal is to achieve sales targets, increase profitability, and provide exceptional customer service to our valued customers. General Description of duties: Must achieve and maintain net written sales each month to meet the established minimum performance standards. Must achieve personal selling standards in order to maintain position Exceeds the minimum standards in all key performance metrics for personal and team performance Achieve set monthly sales revenue, key performance metrics, and margin goals Review daily sales reports to track performance towards specifically owned sales In partnership with the GM lead daily sales meetings on all current sales goals, news, promotions, product information. Become the subject matter expert on all company promotions to ensure understanding of both the sales force and the guests Assist in the control of the sales floor supporting, coaching and managing the sales staff to achieve store revenue daily goals. Support areas of training and development in all areas, especially Bedding and Finance of all store personnel, including coaching sessions. Assist with conducting weekly and monthly performance reviews for all Sales Associates in a timely manner Actively participate in the recruiting and interviewing process for all new employees at assigned store location Maintain customer retention, lead follow-up and sales results through inspection and development of staff "Book of Business" Lead and direct the work of all Sales Associates to ensure a professional and customer-friendly environment at all times. Routinely inspect sales floor to ensure cleanliness, organization, and review tags for accuracy. Uphold Areas of Pride Responsibility on a consistent basis. Daily review of all sales entered into the ordering system by Sales Associates for accuracy. Attend and completes all assigned company training and reviews training records for all employees Participate in physical inventory of showroom when necessary Collaborate with corporate departments including HR, Accounting, Merchandising and IT to ensure organizational standards are met Ensure store security at all times in compliance with company policy and procedure Ensure understanding of the Sales Compensation Plan in order to accurately interpret and answer employee questions Ensures store inventory accuracy throughout the sales process for the location. Including but not limited to weekly inventory audit. This is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization. Qualifications: Work independently or as part of a collaborative sales team Proven ability to develop successful customer relationships and close sales Ability to lead a sales team to meet or exceed sales targets Has demonstrated excellence in achieving personal sales goals Requirements: High School Diploma or equivalent required Associate's Degree in Marketing or Communication preferred 5-7 years experience in a retail sales or customer service environment preferred Work Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, see, bend, twist, and lift 50 pounds. This is not a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Confidential - For the use of appropriate Morris Furniture Co., Inc. employees only. Employment is at will. Neither this document, nor any other, unless specifically approved in writing by the CEO, Director of Human Resources, is to be construed as an employment contract. Morris Furniture Co., Inc. is an equal opportunity employer who is dedicated to a harassment-free environment. All Job Descriptions must be approved through Human Resources.

We are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and operation of uninterruptible power supply systems ranging from 8kW to 1MW+ capacity. This role requires advanced technical expertise in power systems, strong leadership and business management skills, and the ability to manage complex electrical infrastructure operations while driving business growth and customer satisfaction across multiple territories. Essential Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. Technical Leadership Provide technical guidance and support for complex installations and maintenance scenarios Review and approve major project proposals, technical specifications, and service recommendations Ensure quality control standards are maintained across all service activities Oversee warranty management and manufacturer relations for all UPS equipment brands Stay current with emerging technologies and industry best practices in power systems Manage technical documentation, service records, and compliance reporting Team Management & Development Supervise, mentor, and develop a team of UPS technicians and electrical specialists Coordinate work schedules, resource allocation, and project timelines for multiple concurrent installations and service calls Design and conduct comprehensive training programs on UPS technology, safety procedures, and industry best practices Review, approve, and quality-check all technical work performed by team members Lead, mentor, and develop multiple service teams including Lead Technicians, Senior Technicians, and support staff Recruit, hire, and onboard qualified technical personnel to support business growth Establish performance metrics, conduct regular performance reviews, and implement improvement plans Design and oversee comprehensive training and certification programs for all technical staff Foster a culture of safety, technical excellence, and customer-first service delivery Manage succession planning and career development pathways for team members Required qualifications 8-10 years of progressive experience in UPS systems, power electronics, or electrical services industry 5+ years of management experience leading technical teams Proven experience with both single-phase and three-phase UPS systems (8kW to 1MW range) Expert knowledge of UPS systems, power electronics, battery systems, and electrical distribution across single-phase and three-phase applications Experience with static transfer switches, power distribution units, and monitoring systems UPS manufacturer certifications (APC, Eaton, Schneider Electric, etc.) highly desirable Working Conditions Primarily field-based work at customer facilities Occasional after-hours and emergency call-out availability required Travel to various customer sites within assigned territory Work in industrial environments including data centers, hospitals, manufacturing facilities Exposure to electrical hazards requiring strict adherence to safety protocols The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.) Frequently work near moving mechanical parts Physical Demands: Lifting and carrying heavy objects, up to 75lbs, will be required. Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms. Seizing, holding, grasping, turning, or otherwise working with hand(s). Entering text or data into a computer or other machine by means of a keyboard. Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides. Moving about on hands and knees or hands and feet to enter restricted spaces. Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks. Clarity of vision (i.e., working with small objects or reading small print), including use of computers. Sitting for long periods of time may be required. Sometimes moving about on hands and knees or hands and feet to enter confined spaces. Compensation Competitive salary. We are a performance-based company and pay will ultimately reflect the employee's productivity and overall performance. Three weeks of paid vacation after 90 days (first year is pro-rated based on start date) Up to 9 paid company holidays Paid sick time Company-paid Life Insurance ($75,000) Company-paid Short-term and Long-term Disability Insurance Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company. 401(k) retirement savings plan with company matching Health Savings Account (HSA) Flexible Spending Accounts (FSA) Additional Info: Criminal background checks and pre-employment drug screens are required. Must be able to pass a Department of Transportation physical examination. This is a remote position and will require the employee to work from home. Equal Opportunity Employer: National Power LLC is an Equal Opportunity/Affirmative Action Employer and VEVRAA federal contractor and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identification or any other status protected under local, state or federal laws.

Job Description We are seeking an experienced UPS Service Manager to lead and oversee service technicians responsible for the installation, maintenance, and operation of uninterruptible power supply systems ranging from 8kW to 1MW+ capacity. This role requires advanced technical expertise in power systems, strong leadership and business management skills, and the ability to manage complex electrical infrastructure operations while driving business growth and customer satisfaction across multiple territories. Essential Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned. Technical Leadership Provide technical guidance and support for complex installations and maintenance scenarios Review and approve major project proposals, technical specifications, and service recommendations Ensure quality control standards are maintained across all service activities Oversee warranty management and manufacturer relations for all UPS equipment brands Stay current with emerging technologies and industry best practices in power systems Manage technical documentation, service records, and compliance reporting Team Management & Development Supervise, mentor, and develop a team of UPS technicians and electrical specialists Coordinate work schedules, resource allocation, and project timelines for multiple concurrent installations and service calls Design and conduct comprehensive training programs on UPS technology, safety procedures, and industry best practices Review, approve, and quality-check all technical work performed by team members Lead, mentor, and develop multiple service teams including Lead Technicians, Senior Technicians, and support staff Recruit, hire, and onboard qualified technical personnel to support business growth Establish performance metrics, conduct regular performance reviews, and implement improvement plans Design and oversee comprehensive training and certification programs for all technical staff Foster a culture of safety, technical excellence, and customer-first service delivery Manage succession planning and career development pathways for team members Required qualifications 8-10 years of progressive experience in UPS systems, power electronics, or electrical services industry 5+ years of management experience leading technical teams Proven experience with both single-phase and three-phase UPS systems (8kW to 1MW range) Expert knowledge of UPS systems, power electronics, battery systems, and electrical distribution across single-phase and three-phase applications Experience with static transfer switches, power distribution units, and monitoring systems UPS manufacturer certifications (APC, Eaton, Schneider Electric, etc.) highly desirable Working Conditions Primarily field-based work at customer facilities Occasional after-hours and emergency call-out availability required Travel to various customer sites within assigned territory Work in industrial environments including data centers, hospitals, manufacturing facilities Exposure to electrical hazards requiring strict adherence to safety protocols The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.) Frequently work near moving mechanical parts Physical Demands: Lifting and carrying heavy objects, up to 75lbs, will be required. Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms. Seizing, holding, grasping, turning, or otherwise working with hand(s). Entering text or data into a computer or other machine by means of a keyboard. Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides. Moving about on hands and knees or hands and feet to enter restricted spaces. Use of one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to pedals, buttons, levers, and cranks. Clarity of vision (i.e., working with small objects or reading small print), including use of computers. Sitting for long periods of time may be required. Sometimes moving about on hands and knees or hands and feet to enter confined spaces. Compensation Competitive salary. We are a performance-based company and pay will ultimately reflect the employee's productivity and overall performance. Three weeks of paid vacation after 90 days (first year is pro-rated based on start date) Up to 9 paid company holidays Paid sick time Company-paid Life Insurance ($75,000) Company-paid Short-term and Long-term Disability Insurance Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company. 401(k) retirement savings plan with company matching Health Savings Account (HSA) Flexible Spending Accounts (FSA) Additional Info: Criminal background checks and pre-employment drug screens are required. Must be able to pass a Department of Transportation physical examination. This is a remote position and will require the employee to work from home. Equal Opportunity Employer: National Power LLC is an Equal Opportunity/Affirmative Action Employer and VEVRAA federal contractor and affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identification or any other status protected under local, state or federal laws. Powered by JazzHR SL4ho8O6py

I n addition to a competitive compensation, this position is also eligible for a sign - on bonus after 90 days of employment! SUMMARY: While delivering innovative solutions, exceptional service, and trusted results, the Career Services Manager leads and oversees the strategic direction and daily operations of our Career Center. The Career Services Manager is responsible for managing program performance, optimizing business processes, and ensuring exceptional customer service to achieve positive outcomes. This role involves the implementation and delivery of Workforce Innovation and Opportunity Act (WIOA) adult and dislocated worker career services, as contracted through the Summit and Medina Workforce Area Council of Governments (SAMWA COG). ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee all aspects of career services, including outreach/recruitment, eligibility determination and enrollment, in-person and online workshops, partner collaboration, and integrated learning to address basic skills deficiencies and English language acquisition. Provide day-to-day operational guidance to staff, managing daily operations to foster a positive, innovative, and productive environment. Ensure all contract-established outcomes are met and carried out in accordance with SAMWA COG policies and procedures. Ensure that all staff have clear expectations and KPI's according to their role. Ensure that there is a system of Performance Management in place; weekly check-ins, performance tracking and team meetings. Serve as a liaison to partners, employers, training programs, and participants. Work with customers to overcome barriers to success, including providing family counseling, substance abuse counseling, or referrals for treatment as needed. Facilitate training and orientation of new employees, continuously monitor staff performance, prepare performance appraisals, and recommend and document disciplinary actions. Assist participants in meeting their employment and/or training goals, manage outreach efforts, and oversee customer participation, activities, and supportive services. Locate additional resources as necessary to assist participants in meeting their goals. Act as a positive role model for staff, motivating and encouraging participants. Adhere to Federal, State, and Contractor guidelines. Attend meetings, trainings, seminars, and workshops as directed. Perform other related duties as required and directed. QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. CORE COMPETENCIES: Ability to professionally adjust to unforeseen circumstances or programmatic changes. Strong organizational and time management skills. Strong interpersonal and staff management skills. Strong presentation skills. Must be resourceful and able to work independently as well as in a team setting. Excellent analytical, verbal, and written communication skills. Demonstrated ability to manage and operate an effective adult learning, workforce development, or employment placement business. Demonstrated competencies in communication, strategic planning, problem solving, fiscal management, and team leadership. EDUCATION and/or EXPERIENCE: Bachelor's degree from an accredited college or university. The degree requirement may be substituted for eight (8) years of professional work experience. Experience working with adults in the workforce system and those disconnected from services. Knowledge of WIOA customers and challenges. Ability to work occasional weekends. OTHER SKILLS AND ABILITIES: Personal computer literacy required, including effective use of the Internet, e-mail, and Microsoft Office (Word, Excel, and Outlook) and ability to learn and efficiently utilize various case management software programs. Ability to meet and/or exceed set goals and objectives. Excellent interpersonal, project and time management, customer service, organizational and communication skills, both oral and written required. PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to walk, sit, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: The noise level in the work environment is usually moderate. You will also have access to our comprehensive benefits package, which includes standard healthcare benefits, in addition to student loan repayment assistance, professional development funds, lifestyle wellness dollars, and so much more! For more information, please visit the KRA website: Careers - Join KRA's Workforce Development Team

Eagle River Mine, Near Wawa, ON (Mine Site) Company Information Wesdome is a Canadian-focused gold producer with two high-grade underground assets, the Eagle River mine in Ontario and the Kiena mine in Québec. The Company's primary goal is to responsibly leverage its operating platform and high-quality brownfield and greenfield exploration pipeline to build a growing value-driven gold producer. The Eagle River Mine site has a tight-knit team where everyone knows each other and there is a strong sense of camaraderie and mutual support. It is a hands-on, fast paced environment where work feels impactful and you can see the results of your contributions quickly. There are many long-tenured employees and a lot of site pride. The mine is located a short drive from Wawa, deep in the forest where it is scenic and quiet. It is a real 'boots on the ground' setting. Team members reside in a camp environment and typically work on rotations, depending on the position. The camp offers excellent food, a sauna/gym, recreational room and the opportunity to stay connected with family and friends. See below for a summary of Wesdome's comprehensive and competitive total compensation package. About the Opportunity Wesdome Gold Mines is seeking a driven and safety-focused Site Services Supervisor to join our team at the Eagle River Mine. In this key leadership role, you will oversee Site Services and Ore Haulage operations, ensuring safe, efficient, and well-coordinated day-to-day activities in a remote mining environment. About YOU - You Belong Here! You are a hands-on leader with a strong commitment to safety, teamwork, and operational excellence. With several years of experience in site services, haulage, road maintenance, or a related field, you bring the confidence and judgment needed to supervise crews, coordinate contractors, and resolve issues effectively. You communicate clearly, handle competing priorities well, and thrive in a fast-paced, remote work environment. Position Responsibilities, Accountabilities and Job Duties * Maintain safe working conditions. * Be a leader in the field (Lead and control activities of Site Services and Ore Haulage personnel including training, coaching and development). * Supervise the Site Services and Ore Haulage Personnel, delegate tasks and assist to ensure day-to-day operations are running efficiently. * Overseeing Work Planning and Execution of Site Services, Ore Haulage and Road Maintenance Personnel. * Data entry and analysis of DWR information. * Deal with employee and customer concerns . * Ensure H&S policies and procedures are communicated, applied and enforced. * Maintain the confidentiality of all Corporation information. * Participate in accident/incident investigations. * Sourcing and coordination of specialty service contractors. * Participation in safety, planning and coordination meetings. * Purchase approvals per the role allowances. * Perform other duties as assigned and required. Qualifications and Experience * Minimum 5 years of experience in related field. * Minimum 3 years of experience in a supervisory role. * Experience working with SAP is preferred. * Excellent interpersonal and communication skills, both written and verbal. * Must be able to work independently and within a team structure in a fast-paced environment. * Proficiency in Microsoft Office. * Valid driver's licence. (DZ is Beneficial) Working Conditions / Schedule Location: Eagle River Mine near Wawa, ON Shift / Hours of Work: 12-hour shifts Schedule / Rotation: 7/7 Type of Hire: Permanent, Full-Time Existing vacancy: Yes Travel: Must be able to travel to/from the mine site Other Information: To learn more and for additional details about "Why Work with Us" and "Life at Wesdome", please visit *************** > People and Careers. About our Total Compensation Package Our total compensation package is more than just a great salary. We have established a comprehensive program that takes care of both you and your family that includes: Comprehensive Compensation and Benefits Package includes: * Market competitive base pay / salary, commensurate with experience and qualifications * Annual performance-based bonus opportunity * Access to comprehensive extended health and dental coverage for employee and eligible dependents beginning on day 1 of employment (short-term disability coverage begins after 3 months) * Healthcare spending account * Wellness benefit as an annual incentive * RRSP matching * Training, development and education supports * Travel allowances PLUS… * Programs to support the long-term well being of our team members (i.e. Employee Assistance Program) * Mental Health Awareness Month * Family Day & Annual Holiday events * Local community partnerships Apply Online at Wesdome.com > People & Careers > Join our Team Wesdome prides itself on being an equal-opportunity employer committed to responsible mining practices and building a diverse and inclusive workforce. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or Aboriginal status. We wish to thank all applicants for their interest and effort in applying for the position. However, only candidates selected for interviews will be contacted. Wesdome uses artificial intelligence (AI) supported technology as part of its recruitment, screening and evaluation processes that are performed by real people. Wesdome is committed to accessibility for people with disabilities. We will work with applicants requesting accommodation at any stage of the recruitment and selection process. If you require accommodations, please contact us at hr.resumes_********************* In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (the "Act"), Wesdome is committed to hosting and maintaining an accessible environment. To be eligible for this position, you must be legally permitted to work in Canada without any additional sponsorship support from Wesdome. 7/7

Vertiv's Thermal Service organization is currently hiring a Manager of White Space Services. This position will be responsible for leading Vertiv's liquid cooling, direct to chip service and project support business operations. In addition, this position will support a team of Engineers, Project Managers and Deployment professionals who will execute white space data center services for direct-to-chip cooling. This person will focus on establishing processes from pre-sales through equipment commissioning and ongoing service & maintenance to ensure a smooth, repeatable process is established, implemented, and followed. This job requires a technical understanding of mechanical systems as well as effective communication with all levels of multiple organizations. RESPONSIBILITIES Work with the Project deployment and Field Services organizations to help define and develop methods and procedures and institute best practices for performing liquid cooling services in the white space. Ensure the procedures are documented and enforced. Create the service and delivery scope of work in conjunction with the technical and service sales teams. Drive the utilization of standard service tools to execute the service or project effectively, achieving quality, financial and schedule targets. Define the appropriate manpower resources required to fulfill the project or service scope of work. Work with all functional group leaders to develop the project organizational resource chart and standard. Work with all functional groups and stakeholders to ensure an understanding of roles, responsibilities, and deliverables. Evaluate alternative delivery methods to help ensure success of Vertiv's liquid cooling services using expertise in other functional areas of the organization, such as Engineering, Offering and Project Execution. Establish and implement processes with a focus on hand-offs between functional areas to drive customer satisfaction. Work to build and modify existing Liquid Cooling services to adapt to the quickly changing landscape of direct to chip cooling. Ensure issues are resolved promptly and communicated to stakeholders. This includes both process and technical engineering solutions. Must have ability to communicate effectively, including conducting effective meetings and presentations. Establish liquid cooling program reporting and KPI's. Document meeting notes, action items and follow through to completion. Proven record of accomplishment executing complex mechanical and electrical projects or services programs. Ability to read and understand project mechanical drawings and scope documents. Identify key points to ensure Vertiv Service meets its deliverables. Ability to position our service programs in a way which maintains a good relationship with our customer and provides value. Experience with building a new team and +dealing with conflict resolution with general contractors, subcontractors, and/or customers. Adds value by being able to simplify issues in the key aspects and has the courage to provide a fair view regardless of who it may favor. Respects the need and value for process, training, and governance, but understands when we need to escalate and “bend” a process because the situation dictates it. Executes other managerial responsibilities, i.e., hiring, performance reviews consistent with established business strategy. Apply lessons learned to current and future projects. QUALIFICATIONS 10+ years of service or installation management experience, critical infrastructure expertise with thermal cooling systems and monitoring are a plus. Knowledge of construction and mechanical contracting is a plus. Knowledge of engineering, data center infrastructure and commissioning processes is also helpful. A high degree of communication, supervisory, problem solving and management skills are required. Special Skills: Excellent communication skills, both written and verbal Excellent management and team building skills. Excellent customer service skills Excellent project management skills Detail-oriented Excellent organizational, analytical, and people skills Ability to work and multi-task in a fast-paced environment. EDUCATION AND CERTIFICATIONS Bachelor's degree in an Engineering discipline or equivalent field services experience is required. MBA preferred. PHYSICAL REQUIREMENTS No Special Physical Requirements TRAVEL TIME REQUIRED 25 to 30%

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. * Manage and train customer service reps. * Obtain extensive knowledge of AMT's product line and company policies. * Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. * Troubleshoot/problem solve with customers via phone and email. * Obtain feedback from customers regarding product and service performance. * Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers. * Perform annual performance reviews of all CS reps. * Collaborate with other departments to resolve complex issues and improve processes. * Must be a team player with excellent communication skills. * Handle daily invoicing. * Conduct regular team meetings to share updates, provide coaching, and reinforce service goals. * Run ERP system reports and work closely with the finance department for credits and setting up new accounts. * Handle escalated customer issues with professionalism and resolution-focused communication. * Maintain and update accounts in the ERP system. * Prepare and present reports on team performance, customer satisfaction, and service trends. * Monitor performance metrics, call quality and response times to ensure service excellence. * Foster a positive and customer-centric culture within the team. * Supervise, train, and mentor a team of customer service representatives. * Other duties as assigned. Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: * Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred). * Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. * Strong interpersonal and communication skills, both verbal and written. * Proven ability to coach, motivate, and lead a team. * Excellent problem-solving and conflict resolution abilities. * Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word. * Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service. * Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. * Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. * Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. * Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: Supervise, train and support all customer service representatives. This position is 100% on-site in Brecksville, OH. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned. Manage and train customer service reps. Obtain extensive knowledge of AMT's product line and company policies. Oversee daily CS activity: Phone calls, order entry, invoicing, email inbox, etc. Troubleshoot/problem solve with customers via phone and email. Obtain feedback from customers regarding product and service performance. Returned Goods Authorization/ Product Complaints: Reporting in the ERP system and follow up with customers. Perform annual performance reviews of all CS reps. Collaborate with other departments to resolve complex issues and improve processes. Must be a team player with excellent communication skills. Handle daily invoicing. Conduct regular team meetings to share updates, provide coaching, and reinforce service goals. Run ERP system reports and work closely with the finance department for credits and setting up new accounts. Handle escalated customer issues with professionalism and resolution-focused communication. Maintain and update accounts in the ERP system. Prepare and present reports on team performance, customer satisfaction, and service trends. Monitor performance metrics, call quality and response times to ensure service excellence. Foster a positive and customer-centric culture within the team. Supervise, train, and mentor a team of customer service representatives. Other duties as assigned. Supervisory Responsibilities: Supervise, train and support all customer service representatives. Requirements Minimum Qualifications: Associate's degree or higher (required). Bachelor's degree in Business Administration, Communications, or a related field (preferred). Minimum of 3 - 5 years of experience in customer service, with at least 1-2 years in a leadership or supervisory role. Strong interpersonal and communication skills, both verbal and written. Proven ability to coach, motivate, and lead a team. Excellent problem-solving and conflict resolution abilities. Proficiency in customer service software, CRM systems, and Microsoft Office Suite: Outlook, Excel, PowerPoint and Word. Ability to analyze data, prepare reports, prepare schedules, and make recommendations to improve service. Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. Microsoft Dynamics is a plus but not required. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Essential Job Functions: Critical features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. Mental: Must be able to effectively communicate with others; complete and understand complex analysis of numbers; read, analyze and interpret written materials; develop team to meet and exceed company standards; ensure compliance with company policies; respond appropriately to feedback to make improvements; maintain positive working relationships; troubleshoot and solve problems. Physical: Must be able to hear and verbally communicate for hours at a time, use computer equipment. Moderate noise level and limited exposure to physical risk. Knowledge, Skills, and Abilities Required: Knowledge of modern business communication, office procedures and methods. Skill to use a personal computer and various software packages such as Microsoft Office Suite. Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used: Telephones, computer, other office equipment as needed. Special/ Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. 401k: AMT matches 100% of your contribution, up to 3% of your salary. Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! Family-oriented, Positive Working Environment Discretionary Yearly Raises On-site Vending & Gym Annual Employee Appreciation Picnic Tuition Reimbursement Employee Referral Bonus Program Employee Assistance Program

Job Title: Field Service Supervisor Department: Technical Service Reports To: Technical Service Manager Exemption Classification: Exempt Summary: Supervise field techs, dealing with customer request for service for either warranty or information request, scheduling and coordination start-ups on new equipment and following up on these start-ups. MINIMUM REQUIREMENTS TO PERFORM DUTIES Essential Duties and Responsibilities: 1. Supervise technicians during installation and startup of machines at the customers' plant and maintain all working components as determined by customers' needs. 2. Schedule and coordinate travel to customers' location(s) for techs to supervise installation of our machines at the customer's plant and perform startup of new machine. 3. Assist techs with field trouble shooting on both warranty and repair orders. 4. Review jobs in the shop as production is in progress for possible field service problems. 5. Training of other employees and/or customers on machines. 6. Review and post service reports on jobs in the fields. 7. Assist Technical Service Manager when required. 8. Other functions as directed. Supervisory Responsibilities: Supervise Field Service Technicians and assist in training of temporary/new employees. Qualifications/Skills: Must be able to present information to groups of employees, customers, suppliers, etc. both in writing and verbally. Be able to use Word, Excel and PowerPoint to communicate this information. Education and/or Experience: College degree in electrical engineering and/or 2-3 years of technical experience in manufacturing automation, material handling, and/or machine control. Must have product component level knowledge, programming experience. Position requires multiple projects be handled at one time. Language Skills: Communicate verbally and/or in writing with customers, suppliers, other employees, other departments and supervision as to work in progress, problems and/or completion. Must be able to present information to groups of employees, customers, vendors, etc. Mathematical Skills: Be able to add, subtract, multiply and divide basic numbers. Calculate percentages and perform advanced mathematical procedures. College level mathematics. Reasoning Ability: Be able to identify work process problems and possible solutions. Certificates/Licenses/Registrations: Maintain local, regional and/or national memberships in appropriate professional organizations/associations. Physical Demands: Stand for prolonged periods of time on concrete floor. Will be required to kneel, squat, stoop, recline, climb, crawl, and/or bend on an as needed basis. Must be able to adjust visual focus. Must be able to lift up to 50 lbs. unassisted, over 50 lbs. with assistance of a lifting device. Work Environment: Traditional shop atmosphere. Subject to temperature variance based on season. Loud noise level. May be exposed to various fumes or smells based on job. Travel : Some travel (10% - 20% of the time) throughout North America to customer jobsite for startups, machine commissioning, and warranty work as dictated by project. Some International travel required.

SELLING MANAGER Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is “Making Homes Great” and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity and Fun. Purpose: As a Selling Showroom Manager, your main purpose will be to drive sales and manage the overall operation of the showroom. This involves developing and implementing effective sales strategies, coaching and motivating the sales team, managing inventory levels, maintaining relationships with customers and vendors, and ensuring the showroom is visually appealing and well-maintained. You will also be responsible for creating and managing budgets, financial reports, and operational metrics, and staying up-to-date on industry trends, products, and competitor activities. The ultimate goal is to achieve sales targets, increase profitability, and provide exceptional customer service to our valued customers. General Description of duties: Must achieve and maintain net written sales each month to meet the established minimum performance standards. Must achieve personal selling standards in order to maintain position Exceeds the minimum standards in all key performance metrics for personal and team performance Achieve set monthly sales revenue, key performance metrics, and margin goals Review daily sales reports to track performance towards specifically owned sales In partnership with the GM lead daily sales meetings on all current sales goals, news, promotions, product information. Become the subject matter expert on all company promotions to ensure understanding of both the sales force and the guests Assist in the control of the sales floor supporting, coaching and managing the sales staff to achieve store revenue daily goals. Support areas of training and development in all areas, especially Bedding and Finance of all store personnel, including coaching sessions. Assist with conducting weekly and monthly performance reviews for all Sales Associates in a timely manner Actively participate in the recruiting and interviewing process for all new employees at assigned store location Maintain customer retention, lead follow-up and sales results through inspection and development of staff "Book of Business" Lead and direct the work of all Sales Associates to ensure a professional and customer-friendly environment at all times. Routinely inspect sales floor to ensure cleanliness, organization, and review tags for accuracy. Uphold Areas of Pride Responsibility on a consistent basis. Daily review of all sales entered into the ordering system by Sales Associates for accuracy. Attend and completes all assigned company training and reviews training records for all employees Participate in physical inventory of showroom when necessary Collaborate with corporate departments including HR, Accounting, Merchandising and IT to ensure organizational standards are met Ensure store security at all times in compliance with company policy and procedure Ensure understanding of the Sales Compensation Plan in order to accurately interpret and answer employee questions Ensures store inventory accuracy throughout the sales process for the location. Including but not limited to weekly inventory audit. This is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization. Qualifications: Work independently or as part of a collaborative sales team Proven ability to develop successful customer relationships and close sales Ability to lead a sales team to meet or exceed sales targets Has demonstrated excellence in achieving personal sales goals Requirements: High School Diploma or equivalent Associate's Degree in Marketing or Communication preferred 5-7 years experience in a retail sales or customer service environment preferred Work Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, see, bend, twist, and lift 50 pounds. This is not a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Confidential - For the use of appropriate Morris Furniture Co., Inc. employees only. Employment is at will. Neither this document, nor any other, unless specifically approved in writing by the CEO, Director of Human Resources, is to be construed as an employment contract. Morris Furniture Co., Inc. is an equal opportunity employer who is dedicated to a harassment-free environment. All Job Descriptions must be approved through Human Resources.

SELLING MANAGER Our Values: At Morris Furniture Company, our values represent our distinctive core beliefs-the Morris way of doing business. Our Mission is “Making Homes Great” and we bring our mission to life through our values of: Professionalism, Quality, Ownership, Collaboration, Integrity and Fun. Purpose: As a Selling Showroom Manager, your main purpose will be to drive sales and manage the overall operation of the showroom. This involves developing and implementing effective sales strategies, coaching and motivating the sales team, managing inventory levels, maintaining relationships with customers and vendors, and ensuring the showroom is visually appealing and well-maintained. You will also be responsible for creating and managing budgets, financial reports, and operational metrics, and staying up-to-date on industry trends, products, and competitor activities. The ultimate goal is to achieve sales targets, increase profitability, and provide exceptional customer service to our valued customers. General Description of duties: Must achieve and maintain net written sales each month to meet the established minimum performance standards. Must achieve personal selling standards in order to maintain position Exceeds the minimum standards in all key performance metrics for personal and team performance Achieve set monthly sales revenue, key performance metrics, and margin goals Review daily sales reports to track performance towards specifically owned sales In partnership with the GM lead daily sales meetings on all current sales goals, news, promotions, product information. Become the subject matter expert on all company promotions to ensure understanding of both the sales force and the guests Assist in the control of the sales floor supporting, coaching and managing the sales staff to achieve store revenue daily goals. Support areas of training and development in all areas, especially Bedding and Finance of all store personnel, including coaching sessions. Assist with conducting weekly and monthly performance reviews for all Sales Associates in a timely manner Actively participate in the recruiting and interviewing process for all new employees at assigned store location Maintain customer retention, lead follow-up and sales results through inspection and development of staff "Book of Business" Lead and direct the work of all Sales Associates to ensure a professional and customer-friendly environment at all times. Routinely inspect sales floor to ensure cleanliness, organization, and review tags for accuracy. Uphold Areas of Pride Responsibility on a consistent basis. Daily review of all sales entered into the ordering system by Sales Associates for accuracy. Attend and completes all assigned company training and reviews training records for all employees Participate in physical inventory of showroom when necessary Collaborate with corporate departments including HR, Accounting, Merchandising and IT to ensure organizational standards are met Ensure store security at all times in compliance with company policy and procedure Ensure understanding of the Sales Compensation Plan in order to accurately interpret and answer employee questions Ensures store inventory accuracy throughout the sales process for the location. Including but not limited to weekly inventory audit. This is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization. Qualifications: Work independently or as part of a collaborative sales team Proven ability to develop successful customer relationships and close sales Ability to lead a sales team to meet or exceed sales targets Has demonstrated excellence in achieving personal sales goals Requirements: High School Diploma or equivalent Associate's Degree in Marketing or Communication preferred 5-7 years experience in a retail sales or customer service environment preferred Work Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, sit, talk, hear, see, bend, twist, and lift 50 pounds. This is not a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Confidential - For the use of appropriate Morris Furniture Co., Inc. employees only. Employment is at will. Neither this document, nor any other, unless specifically approved in writing by the CEO, Director of Human Resources, is to be construed as an employment contract. Morris Furniture Co., Inc. is an equal opportunity employer who is dedicated to a harassment-free environment. All Job Descriptions must be approved through Human Resources.

Join a USA Today Top Workplace! Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufactures maintain a competitive advantage in the world economy by improving productivity. Technical Equipment Sales, a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services, is seeking an ambitious and conscientious Service Manager. Technical Equipment Sales is a division of Morris Group, Inc., one of the largest machine tool distribution networks in North America. Summary of Responsibility: The Service Manager is responsible for overseeing the technical service operations of the company, ensuring customer satisfaction through timely, efficient, and high-quality service and support. This role includes managing Service Technicians, coordinating installation and maintenance of equipment, handling service scheduling, and acting as a key liaison between customers, vendors, sales teams, and technical support. What You Will Contribute: Direct supervision of field service technicians, service coordinators and parts personnel covering KY/IN/OH/WV/West. PA. Manage staff and service schedule daily to ensure resources are effectively utilized. Ensure that the technician has a full description of his next task, including new installations. Ensure tools and parts that are needed for the tasks are sent before the technicians' arrival. Responsible for the recruiting, management, performance and development of direct-reporting staff. Prepare action plans by individuals, as well as by team, for effective customer support. Design and implement customer support programs that enable the company to achieve a recognized market leadership position. Responsible for annual reviews of Field Service technicians, Service Coordinators and Parts personnel. Engage with senior management to develop the financial and strategic goals of the department. Visit customers on a regular basis to strengthen relationships with company. Implement and track key metrics such as department utilization, first-time fix, response to down machines, performance on new machine installations, etc. Ensure closed work orders are billed accurately and in a timely manner. Seek growth opportunities with additional value-added parts program additions (ex. PM programs). Represent company at annual vendor Service management meetings. Provide timely feedback to senior management regarding performance. Delegate authority and responsibility with accountability and follow-up. Set example for Service teams in areas of personal character, commitment, organizational skills, and work habits. Conduct regular coaching and counseling with Parts and Service teams to generate knowledge-based skills required to enhance customer satisfaction. Ensure customer commitments are executed as planned to guarantee complete customer satisfaction. Take ownership of customer-related problems and coordination with service and other departments when necessary for resolution to assure customer service satisfaction. Stay abreast of vendor products and new technology and disseminate information to Parts and Service teams. Develop and maintain partner relationships with our machine tool vendors and other third-party vendors. Maintain contact with all Customers in the market area to ensure high levels of client satisfaction. Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team. Participate in meetings, seminars, and training sessions to stay apprised of new developments in the field. Integrate department activity into the services CRM system (Salesforce.com) Perform such other related tasks or duties as the company may assign in its discretion. Other Functions: Perform related duties as required The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position. Qualifications & Competencies: 7+ years in supervisory field service management position or related field required. Problem solving skills and attention to detail with technical aptitude is required. Extensive experience in all aspects of customer/supplier relationship management. Strong understanding of customer and market dynamics and requirements. Strong project management skills and track record for developing staff. Intermediate to advanced level skills in software associated with Microsoft Suite and other related business programs required. Exhibit excellent teamwork skills. What's in it for You: We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work: Competitive starting salary Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance 3+ Weeks' Vacation to Start 10 Company Paid Holidays 401(k) retirement plan with company contribution Tuition reimbursement Employee appreciation events and perks Employee Assistance Program Mental and physical requirements: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be highly mobile, able to access all areas of the premises. Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects. Ability to sit for prolonged period of times. Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees. Ability to frequently use hands and arms. Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Ability to keep their composure with the public and co-workers in everyday, stressful situations. Morris Group, Inc., including all operating subsidiaries, is an Equal Opportunity Employer-M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class. Requisition #1307B Cincinnati, OH

Dayton, Cincinnati, Northern Kentucky 4:00am-12:30pm - salary and hours may vary based on business need. Monday-Friday Responsible for the operations and managerial functions of lab support services (Phlebotomy/Processing) for Long-Term Care (LTC) facilities and off-site collection services. Individual must have the ability to positively interact with facility staff as well as with geriatric and other skilled nursing patients. Essential duties and responsibilities: Provide direct supervision and leadership to the Mobile Phlebotomy team in concert with CompuNet's mission, vision, and values to meet business objectives and customer expectations. Ensure that daily schedules and work assignments fulfill requirements for optimal service delivery. Support and coach staff to provide outstanding customer and patient satisfaction. Review timekeeping system data regularly, submit completed payroll records on time, and manage department overtime. Assist with maintaining department annual operating/capital budget and managing expenses. Ensure adequate inventory of supplies. Interview and hire new employees. Ensure all staff training is completed and documented promptly. Promote ongoing development of the staff through continuing education and competency assessment. Conduct monthly employee one-on-one meetings, set goals and objectives, determine appropriate corrective action, and document employee performance on an ongoing basis. Provide clear, consistent communication to staff through regularly scheduled meetings, memos, and one-on-one communication. Ensure smooth shift transitions and shift-to-shift communication. Ensure departmental compliance with all company, departmental and regulatory policies and procedures. Communication with internal and external customers to exceed customer service standards of the organization and assure client needs are met. Contribute to the overall effectiveness of the organization by promoting and encouraging the continuous improvement philosophy. Participate as a part of the CompuNet Management Team and attend managerial and operational meetings. Resolve customer and collection issues promptly. Cover mobile phlebotomy duties when needed and perform laboratory support duties as required. Perform other duties as assigned. Qualifications: High school degree/GED with 3 years leadership experience or Associate's or Bachelor's degree in Medical Technology or related laboratory science with 2 years laboratory leadership experience and current ASCP certification. 3-5 years phlebotomy experience with demonstrated increasing responsibilities in a medical laboratory environment. Demonstrated positive customer satisfaction skills and abilities, along with excellent communication skills Demonstrate the core values of the organization. Sound reasoning ability and independent judgment. Ability to work within specified deadlines and timetables. Attention to detail and the ability to multitask and prioritize. Must have and maintain a valid driver's license Must maintain and show proof of liability automotive insurance. Must have reliable transportation for driving to each facility. Physical demands and work environment: Standing for long periods of time. Must be able to walk 5-7 miles per day with periods of rest. Able to work daily in varied settings that are sometimes high-stress and require multi-tasking. Be capable of all range of movement to include sitting, standing, and bending while performing job duties. Must be available by phone and electronic communications. Safety demands and requirements: Will have exposure to biohazard substances and hazardous chemicals Be familiar with and adhere to safety, ergonomic and health policies of the Company. Comply with all PPE requirements when in the laboratory or other biohazard areas. Complete required safety training and health evaluations promptly. Anticipate safety hazards, act upon unsafe situations and promote safety awareness.

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer service, sales and the pick-up and delivery of products to our customers; hiring, training, developing and evaluating the service team to ensure Cintas customers receive the highest level of customer service and product quality in the most efficient manner; driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts. This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability. Skills/Qualifications Required High School Diploma/GED; Bachelor's degree preferred Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment: Have an active driver's license Be at least 21 years of age Obtain a DOT medical certification Provide documentation regarding their previous employment Preferred Experience working in a sales related role Customer service experience, preferably in an industrial or service industry Training or instructor experience Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, our employee-partners enjoy: • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday . Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Service Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift #INDT3