SaaS Payments Manager
Reston, VA jobs
**Job Requisition ID #** 25WD92448 GCPay, an Autodesk Company, is seeking an experienced manager that is responsible for overseeing our ePayments department. This person will lead a team responsible for customer and subcontractor financial account onboarding, reconciling funding and payment issues that arise, training customers and providing support to our sales and onboarding teams as it relates to information on the GCPay ePayment offering. This is an exciting opportunity to drive significant impact in a growing business at Autodesk. This position offers remote work capability and has limited travel requirements.
**Responsibilities**
+ Work directly with our payments partner, AvidXchange, to ensure smooth process for onboarding, compliancemanagementand payments
+ Liasson with GCPayProduct Management team to enhancee Payoffering. Futureliaisingwith Autodesk Build Product team to guide development into Build if or whenrequired
+ Manage escalations frome Payspecialists as well as GCPaycustomer support team
+ Set goals and KPIs to measure success of the individuals and team
+ Oversee team performance and growth including but not limited to coaching, mentoring,developing staff
+ Build and nurture strong, long-lasting relationships withe Payclients, acting as a point of contract for escalations and strategic discussions
**Qualifications**
+ Bachelor's degree or equivalent work experience
+ 5+ years in US banking with knowledge of electronic payment methods including ACH,wireand demand wire
+ Knowledge of US regulatory compliance for FBO accounts and money transmission
+ Strong leadership and team management skills to motivate and guide
+ Strategic planning and execution abilities to develop and implement effectivee Paymentstrategiesfor adoption and growth
+ Excellent cross-functional collaboration skills to work with other departments such as sales, marketing,productand customer service
+ Ability toidentifyand solve complex problems, analyzedataand make informed decisions
+ Customer focused approach to problem solving with a desire to ensure every client experience is of the highest quality
\#LI-LR1
**Learn More**
**About Autodesk**
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
**Benefits**
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting ******************************
**Salary transparency**
Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $101,800 and $164,560. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
**Sales Careers**
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: **************************************
**Equal Employment Opportunity**
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
**Diversity & Belonging**
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: ********************************************************
**Are you an existing contractor or consultant with Autodesk?**
Please search for open jobs and apply internally (not on this external site).
Entegral Associate Customer Delivery Manager - Remote
Madison, WI jobs
**Entegral is seeking a motivated, adaptable, career-minded teammate who would like to utilize their skill set in a thriving agile-methodology environment. We offer competitive career advancement opportunities, a comprehensive benefits package and promote a work-life balance. We're in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.**
**ABOUT THE ROLE**
The **Associate Customer Delivery Manager (ACDM)** provides product and technical guidance to customers implementing and integrating SaaS solutions supporting the insurance replacement and automotive repair markets. The ACDM is responsible for all aspects of Delivery from discovery to onboarding and includes consultation, project management, integration, testing, and training. As a customer-facing self-starter, experience in critical thinking, project management, UI and API product implementation this role plays a critical role in ensuring Entegral is the best in class SaaS organization.
**ABOUT ENTEGRAL**
Entegral is a SaaS business-to-business solution that enhances the customer experience from the moment after an accident to the completion of the claim. Entegral is an integrated software platform that enables communication and collaboration between tens of thousands of collision repair shops, insurance providers and other industry professionals around the world. Owned by Enterprise Mobility, the world's largest car rental provider and operator of the Enterprise Rent-A-Car brand, Entegral complements the value of Enterprise's acclaimed Automated Rental Management System (ARMS ) software by increasing efficiency throughout the claims process.
We are a global organization that strives to provide an inclusive environment where all employees can thrive. Our products reflect the diversity of our team and we work to ensure that our products meet the needs of **all** of our customers. At Entegral, we recognize the value of diverse perspectives in everything we do and strive to ensure employees of all backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. We refine and challenge our Agile mindset through various communities of practice, days of development, and innovation days.
Our culture values diversity, engagement, and discovery and we welcome you to join our team.
**WHAT WE OFFER**
_Entegral is an equal opportunity employer committed to hiring a diverse workforce._
_The compensation information below is provided in compliance with job posting disclosure requirements in New York._
_Pay Range: [$68,500 - $82,200]_
_Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operational business needs. Depending on the position, compensation may also include bonuses._
_Entegral also offers a benefits package including paid vacation, paid parental leave, sick leave, and flex days; medical, dental, and vision insurance benefits; dependent spending account, health savings account, life and disability insurance; fertility benefits, Employee Assistance Programs; profit sharing and 401(k) employer match._
**Responsibilities**
+ Manage multiple medium deliveries and assists with medium to large complex global SaaS API integrations and UI implementations to completion ensuring customer relationship success, working with multiple resources and managing project teams effectively
+ Creates and manages work plans to deliver contractually defined implementations in the Statement of Work; define and communicate tasks and milestones to track work effectively and communicate openly with internal and external stakeholders at all levels to ensure project status is visible and accessible
+ Serve as the primary escalation point for owned small/medium projects regarding implementation and product delivery issues and risks; practice effective risk management and change management processes to minimize exposure, working with senior management to implement solutions
+ Coordinate and/or execute the completion of software setup configuration with project resources, ensuring deliverables and configurations are on time, within budget and meet quality standards
+ Coordinate and facilitate customer user acceptance testing and product training with customer stakeholders and users
+ Manage software launch activities with the customer, Product, IT and Contact Center for small/medium deliveries and assist with coordination for large or complex deliveries
+ Conduct interim and post-project reviews; assess the need for an recommend improvements for future projects; champion new processes and methodologies within the Customer Success, Customer Delivery team and throughout the global enterprise
_Equal Opportunity Employer/Disability/Veterans_
\#LI-REMOTE
**Qualifications**
**Required:**
+ Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
+ Must be minimum 18 years of age
+ Bachelor's degree or Technical/Vocational Degree
+ 2+ years of customer delivery/ customer software integration experience in the SaaS sector including the following:
+ Managing multiple small to medium API Customer Integrations
+ Identifying implementation success factors, configuring and testing API Integrations and UI products
+ Implementing and testing system integrations between multiple internal and external environments and products
+ Capturing and sharing key integration decisions and insights
+ Controlling project scope, quality, & timeline
+ Manage customer onboarding, user implementation, and post-launch monitoring
+ 2+ experience working hands-on with development teams and product managers in an Agile framework
+ Experience with Google Suite, MS Office Products
+ Experience working with JIRA, Confluence, LucidChart, and other enterprise collaboration tools
+ 2+ years experience managing Alpha/Beta/General Availability enterprise SaaS customer product offerings
+ Must be able to work 8:00am - 5:00pm CT
+ Must be located in one of the following locations: **IL, MO or WI**
+ Must live within a 50 mile radius of Madison, WI
**Qualified Candidates Should Also Possess:**
+ Strong communication skills, both written and verbal
+ Strong organizational skills and ability to multitask
+ Ability to work cross-collaboratively with cross-functional teams in a matrix environment
+ Proven ability to manage complex team dynamics
+ Skills at receiving & acting on constructive criticism
+ Ability to thrive in adaptable environments
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.
Manager, Platform Services
Remote
Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces.
About the RoleAttentive is looking for a skilled and experienced leader to join our Professional Services program. As a Manager, Platform Services you will report to the Sr. Manager, Platform Services, and directly lead a team of individual contributors. You will support your team of Program Coordinators in their day to day as they work with our customers to help them meet their own marketing goals by driving adoption within the Attentive platform. You will help us refine our processes & uncover data and partner cross-functionally to build strategies that continuously deliver value to our customers and our business.What You'll Accomplish
Oversee and manage members of the Attentive Platform Services team (Program Coordinators)
Act as a primary point of support and escalation for your team
Coach for services delivery excellence
Identify opportunities for streamlining and improving operations
Implement new processes, systems, and tools to scale our team
Analyze and provide detailed insights about your team's performance
Your Expertise
2+ years of experience as a manager, team lead, senior-level IC
You are a servant-leader with a knack for mentorship and coaching
You have proven experience in leading initiatives and teams successfully
Strong project management and problem solving skills, ability to prioritize correctly and work independently
Proficient with building reports and can tell stories beyond numbers
Understanding of how large retail and ecommerce marketing teams work and how our platform/services fit into their ecosystem
Solid technical knowledge of the Attentive platform and ability to troubleshoot issues when needed
Experience navigating complex work processes, tight timelines, and changing teams
Extremely detail oriented and organized
Knowledge of Salesforce, JIRA, Zendesk, Looker, and Catalyst
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
US based applicants:- The US base salary range for this full-time position is $110,000 - $145,000 annually + equity + benefits- Our salary ranges are determined by role, level and location
#LI-NR2
Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success
Learn more about AWAKE, Attentive's collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
Auto-ApplyAffordable Solutions Manager, Field Sales
Remote
Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.
About the Role:
Wiley Higher Education partners with educators and institutions to drive student success by providing a better way to teach and learn. Our Affordable Solutions Managers work with administration, deans, instructors and bookstore managers to deliver Wiley digital content, providing seamless access at below market rate. In addition, ASMs research and gather information on affordability trends, issues, and legislation at the state and national level, disseminating findings to the rest of the organization, shaping and reinforcing Wiley's affordability position.
How you will make an impact:
Scale Inclusive access revenue growth across campuses in assigned regional territory.
Enable campuses with Wiley's IA program in collaboration with Wiley channel partners and campus administrators.
Work with Strategic Sales Managers in your region to build IA opportunity roadmaps before each sales season to guide Digital Learning Executives and Customer Success Managers with targeting and strategy.
Execute strategic IA targeting and growth; collaborate with Field DLEs to drive digital takeaways; conversion of print to digital or adoptions with low sell through to increase revenue and market share.
Build low sell through strategy with the Strategic Sales team on upper-level, non-courseware titles drive print to digital conversions and increase sell through on Advanced Text titles across all IA campuses.
Meet bi-weekly with key stakeholders (Strategic Sales Managers, Digital Learning Executives and Customer Success Managers) to review top IA opportunities and commit to action items and next steps. Prioritize IA institution adoption deadlines.
Track IA in compliance through Market Operations standards (SFDC, Office 365) and processes for accounts in your region; maintain record of each account, including courses, pricing, ISBN's and key faculty decision makers.
Build relationships and have regular and consistent communication with IA vendor partners (B&N/ Follet/VitalSource/ RedShelf) Regional and Growth managers to stay on top of changes, new IA accounts, opportunities, and growth potential in your territory.
Maintain Bookstore communication and relationships to provide IA adoption details and execute on IA processes for successful implementation each term.
Manage SFDC workorder details in collaboration with the Market Operations team to ensure timely invoicing and reporting prior to sales period ending.
Attend IA conferences and interact with key customers and IA thought leaders to uncover new opportunities, strategies, and best practices.
Establish C- suite relationships at key accounts to promote Wiley's IA program and gather intel on other affordability initiatives or business models being implemented (student pay/licensing/collections)
Equitable Access Agreements: where needed, collaborate with your manager to negotiate terms and pricing for new equitable access programs. Facilitate setting meetings with Institution stakeholders.
Assist in creating IA sales tools, marketing and training collateral for Digital Learning Executives, Customer Success Managers, and IA customers.
Be an active team player both on the sales team and throughout Wiley to help meet company objectives.
Travel within your territory and to occasional company meetings.
What we look for:
Bachelor's Degree.
3+ years of consultative or solution selling outside sales experience.
Demonstrated sales success - prospecting and closing new business, cross-selling, upselling, and renewing existing clients.
Strong business acumen, goal oriented, with a proven track record of achieving targets and objectives.
Driven - possesses a strong desire to be successful, self-starter and a true initiator.
Excellent communication, presentation organization and problem-solving abilities.
Strong attention to detail and time management skills.
Data-driven - able to analyze data and numbers.
Familiarity with media, web-based technologies and Salesforce CRM.
40% travel.
About Wiley:
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.
With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact ******************* for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
71,000 USD to 104,333 USD#LI-MS1
Auto-Apply
The Metadata Manager drives and maintains the taxonomy and associated standards crosswalks as living resources that continue to evolve alongside updated standards, research, and market needs. Under the Director of Metadata and Correlations, the Metadata Manager leads the ongoing collaboration of the Taxonomy Team comprised of stakeholders from editorial, assessment, correlations, digital production, and others as needed. The Metadata Manager oversees the work of Metadata and Correlations Specialists and contributes to correlations, as needed.
Duties and Responsibilities:
Collaborate with key stakeholders from editorial, assessment, correlations, digital production, and other departments as needed, to identify and resolve any discrepancies or questions that arise in relation to the taxonomy and associated standards crosswalks.
Oversee governance of the wording, organization, and codes of the taxonomy for both English and Spanish, eliciting input and support as needed from stakeholders.
Maintain and update crosswalks between the taxonomy and state standards.
Interface with Digital Production and Technology team members as needed to support planning for and use of the taxonomy.
Manage the work of metadata and correlations specialists.
Support the larger Metadata and Correlations team by working on correlations, as needed.
Manage metadata associated with correlations.
Job Requirements/Skills and Experience:
Bachelor's Degree preferably in related field
3+ years of educational publishing experience in a PreK-8 setting
3+ years' experience in correlating standards for state and district adoptions
Experience supervising the work of others
Knowledge of the educational marketplace and demands for standards alignment
Expert knowledge of Common Core and State Standards
Clear written and spoken communication skills
History of successful collaboration with diverse stakeholders
Strong organizational and multi-tasking skills
Understanding of PARCC, SBAC, and state Assessments
Strong technology skills including MS Office and Adobe Creative Suite
Comfortable with navigating online and internal information systems
PreK-8 teaching experience is a plus
Spanish language proficiency is a plus
Knowledge of Spanish Language Arts (SLA) standards, English Language Development (ELD), and/or WIDA standards is a plus
ABOUT BENCHMARK EDUCATION COMPANY
Benchmark Education Company (BEC) is a leading publisher of core, supplemental, and intervention literacy and language resources in English and Spanish, with valid and reliable digital assessments that inform instruction. BEC is also a provider of exceptional professional development to educators.
BEC is recognized as a responsive publisher that offers equally rigorous and engaging digital, print, and hybrid learning materials grounded in the Science of Reading research. BEC monitors research outcomes carefully to create effective foundational resources that include strong decoding materials with systematic and explicit instruction and high-quality resources focused on language development and comprehension. BEC's content-rich and authentic texts offer instruction in close reading and analysis, multiple perspectives, and authentic literature while building world knowledge and reflecting the individuality of every student in each diverse classroom.
Family owned and operated for more than 25 years, BEC is committed to partnering with educators to provide the best for all students through resources of exceptional quality, world-class professional learning, and effective and dedicated customer support.
Benchmark Education Publishing (BEC) and its affiliates are proud to be an Equal Opportunity Employer.
For further information, visit us at: **********************************
Auto-ApplyEnterprise Solutions Manager
Remote
Who we are:
We are the most trusted provider of data collection and management, marketing program management, and analytical solutions for our Crop and Animal Health industry clients.
With data services at the core-surrounded by an extensible array of streamlined software solutions-our unified platform represents over three decades of innovation and expertise in the agriculture, crop protection, specialty chemical and animal health industries.
Backed by an entrepreneurial, creative and energetic work force, teammates at AGDATA are pushing the boundaries of technology to enhance our relationships with our clients.
We are a growing team, focused on adding creative, knowledgeable individuals who are ready to jump right in and make an immediate impact.
Visit us on **************
More about us here: ***************************
Position Summary:
The Enterprise Solutions Manager is a strategic leader responsible for shaping AGDATA's enterprise engagement model and guiding clients through high value solutioning. This role serves as the primary subject matter expert on AGDATA's services and products, ensuring that client-facing teams are equipped to deliver impactful solutions. The Director leads by example-setting best practices for customer engagement, managing competing priorities, and helping the team align on what drives the greatest impact.
What You Bring:
Lead client-facing solution design sessions, translating business needs into actionable strategies.
Develop tailored content for client meetings, including presentations, demos, and strategic narratives.
Serve as the subject matter expert on AGDATA's services and products, articulating value to clients and internal teams.
Provide Service Delivery with clear, actionable documentation to ensure effective implementation of solutions-without owning the implementation process itself.
Define and promote best practices for engaging with customers, including discovery, solution framing, and stakeholder alignment.
Mentor the Enterprise Solutions team on navigating complex client environments and delivering consultative value.
Guide the team in identifying and managing competing priorities, helping them focus on what drives the greatest impact.
Maintain a strong understanding of the competitive landscape and emerging trends in agriculture, crop sciences, and animal health.
Partner with Sales to identify and communicate both quantitative and qualitative value of AGDATA's services.
Support strategic pursuits by crafting compelling solution narratives and ROI frameworks.
Collaborate with Product, Engineering, and Operations to ensure solution strategies are aligned with business goals.
Surface client feedback and market insights to inform product development and strategic planning.
Represent Enterprise Solutions in executive discussions, client strategy sessions, and internal planning forums.
Support internal enablement efforts by sharing solutioning frameworks, client success stories, and engagement techniques.
How AGDATA will support you:
You have the option to choose from four medical, two dental and two vision plans to ensure your elections are the best fit for you and your family including your domestic partner and their child(ren).
Helping you save: you'll have access to a Health Savings Account with employer contributions as well as Health and Dependent Care Flexible Spending Accounts.
Planning for the future: you can plan for the near and long term with AGDATA's 401(k) retirement savings plan with matching company contributions and our tuition reimbursement program.
Ensuring all around well-being: you'll also get to enjoy access to ancillary benefits, Employee Assistance Programs including virtual counseling sessions, Pet Insurance, Ergonomic Assessments, and other discount programs that will help you and your family stay on track physically, socially, emotionally, and financially.
Emphasizing work life balance:
Paid time off is available to you and we also have competitive holiday options available including the week between Christmas and New Year's. The special perk here is that the entire organization is off at the same time.
Offering flexibility: we understand, life happens. You can work from home and partner with your manager to flex your hours.
Being comfortable in the office:
Need or want to come into our brand-new office space? Free snacks and different types of drinks will be available for you to choose from.
Offering a best-in-class onboarding experience: AGDATA invests heavily in our associates' training and development. Our Training team is fully dedicated to ensuring your onboarding will be successful and also focuses on the continued development of your soft and hard skills.
Living an open-door environment:
You'll have unparalleled visibility and communication with senior leadership across the organization. Each of our executive team members meets with our new hires during their first quarter!
Supporting atmosphere encouraging positive feedback: Our Shout Out Program gives our associates the opportunity to give feedback at any time which will be shared and celebrated company-wide and may even be topped off with an award.
Ensuring clear communication: Our monthly in-person and virtual town halls led by our CEO and other Leaders guarantee everyone stays up-to-date. We make sure to provide lunch so you can socialize and collaborate.
Auto-ApplyManager, Implementation
Remote
About UsHighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million domain names.
Our PeopleWith over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our ImpactAs of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Learn more about us on our YouTube Channel or Blog Posts
Who You Are
The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers' end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel's overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel's product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk'' processes and communications What You'll Do:
Supervise a team of Implementation Advisors/Customer Care Representatives focused on solving customer issues and achieving high levels of customer satisfaction and retention and fostering a positive team culture. Accomplishes customer success human resource
Manages employee recruitment, selection, training, scheduling, coaching, counseling, and discipline. Communicates job expectations, monitors performance, appraises contributions, plans compensation, and enforces policies.
Help to develop a proactive approach to customer success by defining customer churn risk criteria
Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
Conduct consistent and impactful performance conversations, conflict management and coaching sessions with team members and managers.
Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
Devise a customer contact methodology to monitor and improve renewal/retention rates
Can include managing or engagement with enterprise accounts
Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
Coach team on customer success best practices and training
Provide continuous knowledge growth opportunities for Highlevel features and products
Collaborate with cross-functional teams to ensure visibility and alignment
Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
Facilitate proper delegation to team members in the proper roles.
Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
Build out a road map for successful implementations and ongoing support of this process and product engagement for team
Serve as an escalation point for critical recruiting issue resolution
Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
Continued optimization of current process and future ideals
What You'll Bring
Bachelor's degree or equivalent experience
7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
Project management skills
Leading a results driven team
People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
The ability to build and maintain relationships internally with team and with customers
Excellent listening, presentation and communication skills at all levels
Strong customer facing communication skills
Demonstrated data driven approach to problem solving
Must be a go-getter and not afraid to ask questions
Must have basic computer and excel skills
Bachelor's degree or equivalent experience
7+ years of experience leading customer facing, SaaS teams (CSM, Onboarding or Account Management
3+ years experience managing and leading technical, customer-facing teams of 12+ individuals.
Dedicated people manager, you are passionate about mentoring, leading, and contributing to the professional development of your team.
Experience with cross-functional collaboration (Implementation, Account Management, Product, Support, Training)
Hands-on experience with CRM, CS, and workflow tools (e.g., Freshdesk, Tableau, etc.)
Strong analytical, process-building, and program management skills (KPI and SOP ownership).
Demonstrated data driven approach to problem solving.
Track record of coaching, mentoring, and empowering high-performance teams
Excellent communication, collaboration, presentation and time-management skills
Proactive and inquisitive; not hesitant to seek clarification.
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Auto-ApplyManager, Cyber Data Systems Engineering (Data and Analytics)
Orlando, FL jobs
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
Job Description
NBCUniversal Cyber Security is seeking an experienced Engineering Manager to lead our Cybersecurity Data Systems team. This team builds and maintains scalable data platforms and services that power advanced threat detection, analytics, and security operations across the enterprise.
You'll lead a team of software and data engineers focused on ingesting, transforming, and operationalizing high-volume security data. This is a hands-on leadership role for someone who thrives in a fast-paced environment and is passionate about building outcome-driven, intelligence-led cybersecurity capabilities.
Responsibilities:
* Lead and mentor a team of engineers responsible for cybersecurity data pipelines, SIEM integrations, and custom data acquisition tools.
* Oversee development of data parsers, normalization, and enrichment processes aligned to OCSF and other standards.
* Manage onboarding of third-party data sources via API, including custom app and Lambda development.
* Support and optimize Splunk SIEM infrastructure and integrations.
* Design and manage cloud architecture and automation strategies to ensure reliability, scalability, and compliance.
* Collaborate with threat analytics, detection engineering, and investigations teams to improve alert fidelity and reduce false positives.
* Ensure systems meet regulatory and audit requirements (SOX, PCI, GDPR, CCPA).
* Support internal and external compliance efforts (NIST, ISO 27001, SOC 2).
* Engage stakeholders across SOC, ISOs, and business units to understand evolving data needs.
* Provide Tier 3 support and subject matter expertise during high-severity incidents.
* Drive DevOps practices including CI/CD, infrastructure as code, and automated testing.
* Lead sprint planning, delivery tracking, and cross-functional collaboration across time zones.
Qualifications
* BS in Computer Science, Information Security, or related field (or equivalent experience).
* 5+ years in cybersecurity, data engineering, or software development.
* 5+ years in systems/infrastructure security with increasing responsibility.
* 2+ years in technical leadership or management roles.
* Hands-on experience with cloud platforms (AWS, Azure) and DevOps practices.
* Strong experience with SIEM platforms (Splunk, Sentinel, etc.) and log integration across diverse systems.
* Proficiency in Python, Bash, or PowerShell.
* Experience with log parsing tools (rsyslog, syslog-ng) and data normalization.
* Familiarity with MITRE ATT&CK, threat hunting, and detection engineering.
* Strong understanding of compliance frameworks (CIS, NIST, ISO).
* Proven ability to lead teams in 24/7 operational environments.
PREFERRED QUALIFICATIONS:
* Deep expertise with SIEM platforms (Splunk, Sentinel, Datadog, QRadar).
* Experience with data streaming tools (Vector, Cribl, LogStash).
* Familiarity with large-scale security data platforms (AWS Security Lake, Databricks, Snowflake).
* Hands-on experience with CI/CD and configuration management tools (GitHub Actions, Ansible).
Additional Requirements:
* Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.
Salary range: $125,000 - $150,000 (bonus eligible).
We are accepting applications for this position on an ongoing basis.
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.
For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
IS Manager
Wichita, KS jobs
Specific
client
requirements
include
the
following:
*BS
degree
in
MIS
or
related
field
(Associate's
degree
w/
experience
is
also
acceptable)
*Preferably
2
years
experience
within
the
IT
field
*Windows
XP
Office,
Visual
Basic
programming
and
Novell
*Excellent
communication
skills
both
oral
and
written
Cafe Manager
Wichita, KS jobs
The Café Manager is primarily responsible for overseeing the operations of the Urban Air Café and guiding the performance of Team Members. This is a practical, hands-on role, with much of the working hours spent in the kitchen and service area, cooking, preparing and serving food. S/he must work fast with a sense of urgency, while being friendly to guests and supportive of the Team.
RESPONSIBILITIES
Support the proper execution of all processes, systems and standards
Ensure all deliveries are received correctly and logged
Maintain effective inventory control, storage, and rotation to minimize wastage
Manage the Café Team, ensuring they always work to the expected standards
Adhere to scheduled shifts and is willing to stay beyond when business or circumstances dictate
Train Café staff in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required
Set a high standard and good example for Café staff regarding punctuality, attendance and attitude and ensure these standards are always maintained
Set a high standard and good example for Café staff regarding cleanliness and hygiene, including a regular deep clean schedule
Maintain a clear, well-organized and easy-to-access Café
Handle guest concerns regarding the Café
Participate in regular staff meetings and training as and when required
Other duties as tasked by General Manager
QUALIFICATIONS
Minimum of high school diploma or equivalent required, some college preferred
Minimum of two (2) years' previous F&B experience (quick Service and/or restaurant experience)
1-3 years' management experience in the hospitality field preferred
Must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment
ADDITIONAL REQUIREMENTS
Ability to lead, motivate and empower Team Members
Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
Ability to take initiative
Excellent interpersonal and communication skills
Ability to recognize problems and problem-solve
Ability to set goals and convert plans into action
Ability to see patterns in performance and strategize solutions
Exercise good judgment in decision making
Open to feedback and self-improvement
Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
Serve as a role model by demonstrating and upholding Urban Air policies and standards
PHYSICAL REQUIREMENTS
Work days, nights, and/or weekends as required
Work in noisy, fast-paced environment with distracting conditions
Move about facility and stand for long periods of time
Lift and carry up to 30 lbs.
If this is you, apply now!
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.
ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
Urban Air Wichita is an equal opportunity employer.
As a Manager, you'll lead operations and people with purpose-supporting AMC's Mission while bringing our Values to life. You'll drive results through coaching, communication, and ownership, and help create a culture where team members grow and guests feel like stars.
Why Work at AMC?
At AMC, gain valuable experience and enjoy great benefits:
* Opportunities to build strong communication, leadership, and time management skills
* Career advancement paths for those ready to grow
* Accrued vacation and absentee time
* Premium pay for working on 12 company-designated holidays
* Comprehensive medical, dental, and vision coverage
* Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments
* 401(k) match to support your financial goals
* Daily free popcorn and discounts on food and drinks (excluding alcoholic beverages)
* Special savings on AMC gift cards
* And of course-FREE movies at any AMC nationwide and the ability to provide up to 2 friends and family movie passes
Compensation
AMC provides a compensation range for open positions where required. Factors that may be used to determine actual compensation may include, but are not limited to, specific skill-set, relevant experience or geographic location. The compensation range for this position may be lower or higher in different markets based on business needs.
The compensation for this position is: $17.55 - $18.50
What You'll Be Doing
Daily/Weekly Responsibilities
* Perform daily, opening, and closing operational and administrative duties.
* Oversee and complete theatre administrative reports.
* Ensure that associates consistently meet AMC Guest Service standards.
* Ensure proper staffing levels across all areas of the theatre.
* Reinforce guest and operational focus through MBWA (Managing By Walking Around).
* Review financial numbers regularly to drive performance and optimize the guest experience.
* Oversee an assigned theatre department, if applicable.
* Listen, communicate, and work effectively with guests in a high-volume setting.
* Support the General Manager/Senior Manager in achieving Food & Beverage-related guest service and financial goals.
* Complete all other functions and assignments as assigned by the General Manager/Senior Manager (where applicable).
* Maintain regular personal attendance for all scheduled shifts in accordance with AMC's Management Work Schedule Policy.
Leadership
* Uphold AMC's Business Practice Standards and follow all established company policies and procedures.
* Model AMC's Values by maintaining a professional, positive demeanor and leading with ownership and integrity.
* Adhere to and uphold AMC's appearance standards, including Wardrobe 101.
* Foster an inclusive environment to ensure everyone feels welcomed, valued, and respected.
* Do the right thing by addressing concerns promptly and directly. If you see something, say something-speak up to support a safe, respectful, and accountable environment.
* Inspire results by confidently leading teams and leveraging available resources to meet goals and deliver a strong guest and team experience.
* Model strong leadership by guiding and developing crew and supervisors to perform their roles with excellence and confidence.
* Communicate with impact by listening and collaborating effectively with supervisors, peers, subordinates, guests, vendors, and corporate partners in fast-paced, high-volume settings.
* Champion a culture of learning by actively participating in hiring, onboarding, training, and performance engagement-ensuring every associate has the tools to succeed.
* Invest in your own growth by taking initiative in completing your training and development plan, preparing yourself for continued leadership opportunities.
What We Need From You
* Must be at least 18 years old; other location-specific age requirements may apply.
* Six months supervisory or commensurate leadership experience.
What We Also Value
* One year experience in guest-focused business (retail, restaurant, hospitality, etc.).
* Working knowledge of all theatre crew functions.
* Demonstrated analytical, planning, and problem-solving skills.
* Proven ability to consistently deliver results with minimal supervision.
* Strong oral and written communication skills.
* Proficient computer knowledge (Microsoft Office Suite, theatre-specific systems)
Requirements to be performed, with or without reasonable accommodation
* Standing, walking, lifting, twisting, and bending on a frequent basis.
* Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into a dumpster or trash compactor)
AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, or local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.
Manager, Cyber Data Systems Engineering (Data and Analytics)
Orlando, FL jobs
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
NBCUniversal Cyber Security is seeking an experienced Engineering Manager to lead our Cybersecurity Data Systems team. This team builds and maintains scalable data platforms and services that power advanced threat detection, analytics, and security operations across the enterprise.
You'll lead a team of software and data engineers focused on ingesting, transforming, and operationalizing high-volume security data. This is a hands-on leadership role for someone who thrives in a fast-paced environment and is passionate about building outcome-driven, intelligence-led cybersecurity capabilities.
Responsibilities:
· Lead and mentor a team of engineers responsible for cybersecurity data pipelines, SIEM integrations, and custom data acquisition tools.
· Oversee development of data parsers, normalization, and enrichment processes aligned to OCSF and other standards.
· Manage onboarding of third-party data sources via API, including custom app and Lambda development.
· Support and optimize Splunk SIEM infrastructure and integrations.
· Design and manage cloud architecture and automation strategies to ensure reliability, scalability, and compliance.
· Collaborate with threat analytics, detection engineering, and investigations teams to improve alert fidelity and reduce false positives.
· Ensure systems meet regulatory and audit requirements (SOX, PCI, GDPR, CCPA).
· Support internal and external compliance efforts (NIST, ISO 27001, SOC 2).
· Engage stakeholders across SOC, ISOs, and business units to understand evolving data needs.
· Provide Tier 3 support and subject matter expertise during high-severity incidents.
· Drive DevOps practices including CI/CD, infrastructure as code, and automated testing.
· Lead sprint planning, delivery tracking, and cross-functional collaboration across time zones.
· BS in Computer Science, Information Security, or related field (or equivalent experience).
· 5+ years in cybersecurity, data engineering, or software development.
· 5+ years in systems/infrastructure security with increasing responsibility.
· 2+ years in technical leadership or management roles.
· Hands-on experience with cloud platforms (AWS, Azure) and DevOps practices.
· Strong experience with SIEM platforms (Splunk, Sentinel, etc.) and log integration across diverse systems.
· Proficiency in Python, Bash, or PowerShell.
· Experience with log parsing tools (rsyslog, syslog-ng) and data normalization.
· Familiarity with MITRE ATT&CK, threat hunting, and detection engineering.
· Strong understanding of compliance frameworks (CIS, NIST, ISO).
· Proven ability to lead teams in 24/7 operational environments.
PREFERRED QUALIFICATIONS:
· Deep expertise with SIEM platforms (Splunk, Sentinel, Datadog, QRadar).
· Experience with data streaming tools (Vector, Cribl, LogStash).
· Familiarity with large-scale security data platforms (AWS Security Lake, Databricks, Snowflake).
· Hands-on experience with CI/CD and configuration management tools (GitHub Actions, Ansible).
Additional Requirements:
+ Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page (*************************************** of the Careers website.
Salary range: $125,000 - $150,000 (bonus eligible).
We are accepting applications for this position on an ongoing basis.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.
For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
SaaS Payments Manager
Remote
Job Requisition ID #
25WD92448
GCPay, an Autodesk Company, is seeking an experienced manager that is responsible for overseeing our ePayments department. This person will lead a team responsible for customer and subcontractor financial account onboarding, reconciling funding and payment issues that arise, training customers and providing support to our sales and onboarding teams as it relates to information on the GCPay ePayment offering. This is an exciting opportunity to drive significant impact in a growing business at Autodesk. This position offers remote work capability and has limited travel requirements.
Responsibilities
Work directly with our payments partner, AvidXchange, to ensure smooth process for onboarding, compliance management and payments
Liasson with GCPay Product Management team to enhance ePay offering. Future liaising with Autodesk Build Product team to guide development into Build if or when required
Manage escalations from ePay specialists as well as GCPay customer support team
Set goals and KPIs to measure success of the individuals and team
Oversee team performance and growth including but not limited to coaching, mentoring, developing staff
Build and nurture strong, long-lasting relationships with ePay clients, acting as a point of contract for escalations and strategic discussions
Qualifications
Bachelor's degree or equivalent work experience
5+ years in US banking with knowledge of electronic payment methods including ACH, wire and demand wire
Knowledge of US regulatory compliance for FBO accounts and money transmission
Strong leadership and team management skills to motivate and guide
Strategic planning and execution abilities to develop and implement effective ePayment strategies for adoption and growth
Excellent cross-functional collaboration skills to work with other departments such as sales, marketing, product and customer service
Ability to identify and solve complex problems, analyze data and make informed decisions
Customer focused approach to problem solving with a desire to ensure every client experience is of the highest quality
#LI-LR1
Learn More
About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk - it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Benefits
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting ******************************
Salary transparency
Salary is one part of Autodesk's competitive compensation package. For U.S.-based roles, we expect a starting base salary between $101,800 and $164,560. Offers are based on the candidate's experience and geographic location, and may exceed this range. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: **************************************
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: ********************************************************
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
Auto-ApplyIS Manager
Wichita, KS jobs
Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
Assess local market conditions and identify current and prospective sales opportunities
Develop forecasts, financial objectives and business plans
Meet goals and metrics
Manage budget and allocate funds appropriately
Bring out the best of branch"s personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Urban Air Adventure Park is gearing up to ACTIVATE AWESOME. We are seeking a highly-motivated candidate to support our vision. In this role, the Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results.
RESPONSIBILITIES
Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level
Assist in hiring, retention of staff, coaching, discipline; ensure execution of staff training programs
Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience
Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity
Select, develop staff and trainers for more responsibility or internal promotability into a leadership program
Ensure execution of all employee recognition and incentive programs as directed.
Assist with inventory and controlling expenses
Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections
Maintain a safe, clean and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies
Other duties as assigned
QUALIFICATIONS
Experience in hospitality is preferred (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants)
1+ year supervisory or management experience required
Ability to pass a thorough background check
CPR/First Aid Certification is preferred
Brand Ambassador and Culture Champion!
Demonstrated ability in developing team members in areas of responsibility
Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude!
Computer skills essential - Microsoft Office (Excel, Word, PowerPoint)
Professional grooming and conduct must be constantly displayed to set an example for staff
Ability to enthusiastically interact with others
Adaptability, flexibility, general enthusiasm for the business
Strong communication skills; ability to write and verbally communicate in a clear and concise manner
Willing to learn and adapt to changes or challenges
Ability to establish working relationships with all employees, management, and vendors
Exercise good judgment in decision making
Appreciation of diversity (thought, ethnic, gender, etc.)
We work when others play! Must be able and willing to work weekends, evenings and holidays
ADDITIONAL REQUIREMENTS
Ability to lead, motivate and empower Team Members
Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
Ability to take initiative
Excellent interpersonal and communication skills
Ability to recognize problems and problem-solve
Ability to set goals and convert plans into action
Ability to see patterns in performance and strategize solutions
Exercise good judgment in decision making
Open to feedback and self-improvement
Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
Serve as a role model by demonstrating and upholding Urban Air policies and standards
PHYSICAL REQUIREMENTS
Work days, nights, and/or weekends as required
Work in noisy, fast-paced environment with distracting conditions
Move about facility and stand for long periods of time
Lift and carry up to 30 pounds
If this is you, apply now!
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.
ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
Urban Air Lenexa is an equal opportunity employer.
Manager
Overland Park, KS jobs
Urban Air Adventure Park is gearing up to ACTIVATE AWESOME. We are seeking a highly-motivated candidate to support our vision. In this role, the Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results.
RESPONSIBILITIES
* Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level
* Assist in hiring, retention of staff, coaching, discipline; ensure execution of staff training programs
* Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience
* Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity
* Select, develop staff and trainers for more responsibility or internal promotability into a leadership program
* Ensure execution of all employee recognition and incentive programs as directed.
* Assist with inventory and controlling expenses
* Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections
* Maintain a safe, clean and secure environment for all guests and staff
* Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies
* Other duties as assigned
QUALIFICATIONS
* Experience in hospitality is preferred (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants)
* 1+ year supervisory or management experience required
* Ability to pass a thorough background check
* CPR/First Aid Certification is preferred
* Brand Ambassador and Culture Champion!
* Demonstrated ability in developing team members in areas of responsibility
* Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude!
* Computer skills essential - Microsoft Office (Excel, Word, PowerPoint)
* Professional grooming and conduct must be constantly displayed to set an example for staff
* Ability to enthusiastically interact with others
* Adaptability, flexibility, general enthusiasm for the business
* Strong communication skills; ability to write and verbally communicate in a clear and concise manner
* Willing to learn and adapt to changes or challenges
* Ability to establish working relationships with all employees, management, and vendors
* Exercise good judgment in decision making
* Appreciation of diversity (thought, ethnic, gender, etc.)
* We work when others play! Must be able and willing to work weekends, evenings and holidays
ADDITIONAL REQUIREMENTS
* Ability to lead, motivate and empower Team Members
* Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
* Ability to take initiative
* Excellent interpersonal and communication skills
* Ability to recognize problems and problem-solve
* Ability to set goals and convert plans into action
* Ability to see patterns in performance and strategize solutions
* Exercise good judgment in decision making
* Open to feedback and self-improvement
* Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
* Serve as a role model by demonstrating and upholding Urban Air policies and standards
PHYSICAL REQUIREMENTS
* Work days, nights, and/or weekends as required
* Work in noisy, fast-paced environment with distracting conditions
* Move about facility and stand for long periods of time
* Lift and carry up to 30 pounds
If this is you, apply now!
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.
ABOUT URBAN AIR ADVENTURE PARKS
Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
Urban Air Overland Park is an equal opportunity employer.
Manager
Overland Park, KS jobs
Urban Air Adventure Park is gearing up to ACTIVATE AWESOME. We are seeking a highly-motivated candidate to support our vision. In this role, the Manager motivates, instills accountability and achieves results to drive success in the position while maintaining our Culture of Activating Awesome! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results.
RESPONSIBILITIES
Cultivate a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level
Assist in hiring, retention of staff, coaching, discipline; ensure execution of staff training programs
Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience
Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity
Select, develop staff and trainers for more responsibility or internal promotability into a leadership program
Ensure execution of all employee recognition and incentive programs as directed.
Assist with inventory and controlling expenses
Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections
Maintain a safe, clean and secure environment for all guests and staff
Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies
Other duties as assigned
QUALIFICATIONS
Experience in hospitality is preferred (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants)
1+ year supervisory or management experience required
Ability to pass a thorough background check
CPR/First Aid Certification is preferred
Brand Ambassador and Culture Champion!
Demonstrated ability in developing team members in areas of responsibility
Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude!
Computer skills essential - Microsoft Office (Excel, Word, PowerPoint)
Professional grooming and conduct must be constantly displayed to set an example for staff
Ability to enthusiastically interact with others
Adaptability, flexibility, general enthusiasm for the business
Strong communication skills; ability to write and verbally communicate in a clear and concise manner
Willing to learn and adapt to changes or challenges
Ability to establish working relationships with all employees, management, and vendors
Exercise good judgment in decision making
Appreciation of diversity (thought, ethnic, gender, etc.)
We work when others play! Must be able and willing to work weekends, evenings and holidays
ADDITIONAL REQUIREMENTS
Ability to lead, motivate and empower Team Members
Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
Ability to take initiative
Excellent interpersonal and communication skills
Ability to recognize problems and problem-solve
Ability to set goals and convert plans into action
Ability to see patterns in performance and strategize solutions
Exercise good judgment in decision making
Open to feedback and self-improvement
Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism
Serve as a role model by demonstrating and upholding Urban Air policies and standards
PHYSICAL REQUIREMENTS
Work days, nights, and/or weekends as required
Work in noisy, fast-paced environment with distracting conditions
Move about facility and stand for long periods of time
Lift and carry up to 30 pounds
If this is you, apply now!
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.
ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.
Urban Air Overland Park is an equal opportunity employer.