Information Technology Manager jobs at PepsiCo

Job Title: IT Category Manager (1 year contract+) Duration: 12 months, with likely conversion to FTE or additional extensions Role Overview The IT Category Manager will lead strategic sourcing and category management for IT-related spend, including infrastructure, cybersecurity, IT professional services, hardware, and telecom. This role focuses on strategy development and execution, not just transactional RFP work. The consultant will partner with IT and business stakeholders to optimize spend, mitigate risk, and align sourcing strategies with organizational goals during a dynamic period of change. Key Responsibilities Develop and implement category strategies for IT categories (professional services, hardware, telecom). Collaborate with IT stakeholders to align sourcing strategies with enterprise delivery models. Negotiate contracts and manage vendor relationships to achieve cost savings and risk mitigation. Lead strategic sourcing initiatives and manage RFx processes for high-complexity categories. Monitor market trends and identify opportunities for innovation and efficiency. Drive savings initiatives and maintain a pipeline aligned with procurement targets. Ensure compliance with category governance and procurement policies. Present strategies and results to internal stakeholders and leadership. Manage multiple projects with changing priorities in a fast-paced environment. Required Qualifications Bachelor's degree in Supply Chain, Finance, or Business. 7+ years of experience in IT category management, procurement, or related fields. Proven experience managing IT categories (professional services, managed services, consulting). Strong negotiation and contract management skills. Proficiency in Microsoft Office Suite. Ability to work independently and make decisions with limited information. Excellent communication and stakeholder management skills. Preferred Qualifications Experience with ERP systems (SAP preferred). Background in organizational sourcing transformation or change management. Familiarity with global process outsourcing. Ability to communicate complex information to diverse audiences. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™

Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit ************************** Position Summary: Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists (“ITSS”) at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams. This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues. Primary Responsibilities, Essential Functions and Requirements: Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools. Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results. Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence. Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes. Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership. Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently. Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency. Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements. Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency. Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes. Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices. Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans. Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments. Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through. Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team. Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience. Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders. Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data. Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered. Travel to supported schools as needed (typically up to 20%). Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call. Requirements Experience and Qualifications: 10+ years of experience in information technology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred. Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution. Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams. Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives. Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities. Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner. Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents. Availability for occasional evening/weekend support for critical incidents and escalation leadership. Education, Certifications and Licensures: Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred. Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn. Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.

The IT Director acts as the strategic interface between the DEHU/DOAS and Energy Recovery businesses and the technology function. The position is responsible for understanding business needs, aligning IT solutions with business objectives, and ensuring the successful delivery of the solutions. This role involves collaborating with stakeholders to drive innovation, improve processes, and enhance overall business performance through technology. Position Responsibilities: Strategic Alignment: Partner with business leaders to understand their goals and objectives and align IT strategies to support these goals. Technology Innovation/Application Roadmap: Based on the business strategy, set a rolling 3 year application/innovation roadmap. Project Management: Oversee the planning, execution, and delivery of IT projects, ensuring they meet business requirements and are completed on time and within budget. Innovation and Improvement: Bring ideas and identify opportunities for process improvements and technological innovations that can enhance business performance. Stakeholder Communication and Change Management: Facilitate effective communication between IT and business units, ensuring stakeholders are informed about IT initiatives, progress, and issues. Ensure a change management workstream as part of projects, and that the business can effectively use new technology. Interface with IT Operations: IT Operations (Infrastructure, Security, and Help Desk) is led by the Madison Air CISO/VP Infrastructure. This leader and the group is a strong partner to the IT Director DDER. Performance Monitoring: Track and report on the performance of IT services and projects, using metrics and KPIs. Hold team and partners accountable to successful delivery. Key Relationships: DDER President, Leaders of DDER companies, Leadership Teams of these companies, as well as department leaders and managers as designed by leadership. DDER Employees - The position is responsible to interact with employees and understand goals and pain points. Employees are located in Canada and various locations in US. Madison Air CIO and IT leadership counterparts across the portfolio. DDER is part of the Madison Air family. The CIO of Madison Air is responsible for overall strategy. This position does not report to the CIO and we design a role such as this to report directly into Madison Air member companies as it is the business where they need to be focused. However, the position is a still member of the larger IT team by nature of responsibilities and a part of the IT leader team, and our Technology Enterprise Council. The position will have support from and interaction with the CIO and the other IT leaders at the other companies. Madison Air CISO and their security, infrastructure and service teams: These disciplines report through the Madison Air CISO to get consistency and scale in the way we deliver IT operations. The CISO is a partner and key contact for the IT Director. We work together to accomplish goals. AI Council - The IT director will also interact with the Madison Air AI Council Requirements: Bachelor's degree 8+ years of IT leadership experience Experience implementing various business applications Experience implementing technology for the manufacturing industry Delivered proven business results (i.e. productivity gains, revenue growth, cost savings) Project Management Financial Management for IT Excellent verbal and written communication skills, with a focus on customer service Experience working in an ambitious, high growth environment. Experience managing direct reports. Located in Madison, WI or another DDER location. Travel required up to 50% in the initial onboarding phase and 25% thereafter.

The IT Director acts as the strategic interface between the DEHU/DOAS and Energy Recovery businesses and the technology function. The position is responsible for understanding business needs, aligning IT solutions with business objectives, and ensuring the successful delivery of the solutions. This role involves collaborating with stakeholders to drive innovation, improve processes, and enhance overall business performance through technology. Position Responsibilities: Strategic Alignment: Partner with business leaders to understand their goals and objectives and align IT strategies to support these goals. Technology Innovation/Application Roadmap: Based on the business strategy, set a rolling 3 year application/innovation roadmap. Project Management: Oversee the planning, execution, and delivery of IT projects, ensuring they meet business requirements and are completed on time and within budget. Innovation and Improvement: Bring ideas and identify opportunities for process improvements and technological innovations that can enhance business performance. Stakeholder Communication and Change Management: Facilitate effective communication between IT and business units, ensuring stakeholders are informed about IT initiatives, progress, and issues. Ensure a change management workstream as part of projects, and that the business can effectively use new technology. Interface with IT Operations: IT Operations (Infrastructure, Security, and Help Desk) is led by the Madison Air CISO/VP Infrastructure. This leader and the group is a strong partner to the IT Director DDER. Performance Monitoring: Track and report on the performance of IT services and projects, using metrics and KPIs. Hold team and partners accountable to successful delivery. Key Relationships: DDER President, Leaders of DDER companies, Leadership Teams of these companies, as well as department leaders and managers as designed by leadership. DDER Employees - The position is responsible to interact with employees and understand goals and pain points. Employees are located in Canada and various locations in US. Madison Air CIO and IT leadership counterparts across the portfolio. DDER is part of the Madison Air family. The CIO of Madison Air is responsible for overall strategy. This position does not report to the CIO and we design a role such as this to report directly into Madison Air member companies as it is the business where they need to be focused. However, the position is a still member of the larger IT team by nature of responsibilities and a part of the IT leader team, and our Technology Enterprise Council. The position will have support from and interaction with the CIO and the other IT leaders at the other companies. Madison Air CISO and their security, infrastructure and service teams: These disciplines report through the Madison Air CISO to get consistency and scale in the way we deliver IT operations. The CISO is a partner and key contact for the IT Director. We work together to accomplish goals. AI Council - The IT director will also interact with the Madison Air AI Council Requirements: Bachelor's degree 8+ years of IT leadership experience Experience implementing various business applications Experience implementing technology for the manufacturing industry Delivered proven business results (i.e. productivity gains, revenue growth, cost savings) Project Management Financial Management for IT Excellent verbal and written communication skills, with a focus on customer service Experience working in an ambitious, high growth environment. Experience managing direct reports. Located in Madison, WI or another DDER location. Travel required up to 50% in the initial onboarding phase and 25% thereafter.

As an IT Support Technician, you'll be responsible for ensuring smooth computer operations for end users. This includes handling help requests, troubleshooting hardware/software issues, and maintaining systems both remotely and onsite. Key Responsibilities: Respond to help desk requests via phone and ticketing systems Troubleshoot Apple and Windows hardware/software issues Perform routine maintenance and updates on workstations and servers Maintain accurate documentation and customer databases Assist users with purchasing decisions and provide excellent customer service Create help sheets and knowledge base articles Technical Skills Required: Hands-on experience with Windows OS, Microsoft Office, antivirus/firewall tools Familiarity with Active Directory, Exchange, and server environments (Windows Server 2008/2012/2016) Experience with ticketing systems like Jira/Confluence and ConnectWise Strong understanding of workstation/server hardware components Soft Skills: Excellent communication and interpersonal skills Detail-oriented, self-motivated, and able to multitask in a fast-paced environment • • Strong problem-solving abilities and customer service orientation Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. As a contractor, you may also be eligible for health benefits such as health, dental, and vision as well as access to a 401K plan. We are an equal-opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose the personal information of our candidates.

in San Mateo, CA. / $80-100K annual salary. The Sr. IT Support Technician role is equivalent to a Level 3 support role. It will be the escalation point for all boards and clients to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostics and help request tracking tools, as well as require that the individual give hands-on help at the desktop level. Responsibilities: Field incoming help requests from end users via both telephone and work orders in a courteous manner. Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. Build rapport and elicit problem details from help desk customers. Troubleshooting and performing routine maintenance of workstations and servers remotely. Maintaining a positive attitude and fast paced, detail oriented, and multi-tasking work ethic. Diagnostics of malfunctioning Apple and Windows hardware and software. Responding to, detailing work done, and closing remote support tickets. Maintenance and updating of our customer database used in creating service request orders. Assisting customers in purchasing decisions when needed. Maintaining a safe and clean work environment. Maintaining a professional image and attitude. Operational Management: Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution. Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Test fixes to ensure problem has been adequately resolved. Perform post-resolution follow-ups to help requests. Develop help sheets and knowledge base articles for end users. Perform related duties consistent with the scope and intent of the position. Strong understanding of the Agile Methodology and workflow a plus. Required Skills: Hardware Practical knowledge of internal components of workstations and servers to include motherboards, ram, hard drives, video, sound, I/O, optical drives, ports and cooling systems. Practical knowledge of accessories including keyboards, pointing devices, scanners, printers, networking devices, routers, wireless devices, security devices and gaming devices. Practical knowledge of stress limitations, heating and cooling limitations, overclocking limitations, and networking limitations. Practical knowledge of assembly, disassembly, and maintenance of all hardware components. Software Experience with JAMF and/or Mosyle. Practical knowledge of all currently available Windows operating systems to include installation, recovery, setup and updating of all current versions. Understanding of Jira/Confluence ticketing/KB software. Understanding of ConnectWise Manage and Automate. Practical knowledge of major anti-viral, security and firewall technologies including installation, setup, recovery and updating. Practical knowledge of most major software suites for office use including Microsoft Office, WordPerfect Suite, and MS Works to include installation, setup, recovery and updating. Practical knowledge of all internet browsing, e-mail and communications software to include Internet Explorer, Netscape, Outlook (Express), Eudora, Firefox, Mozilla etc. Reasonable knowledge of server applications such as Active Directory, Exchange, MS Server 2008/2012/2016 Extensive application support experience. Working knowledge of a range of diagnostic utilities. Good understanding of the organization's goals and objectives. Exceptional written and oral communication skills. Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. Strong documentation skills. Personal Attributes: Ability to conduct research into a wide range of computing issues as required. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly language. Highly self-motivated and directed. Keen attention to detail. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Experience working in a team-oriented, collaborative environment. Pay for this position is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered by our client. Applicants should apply via The Mice Groups Inc. website (******************* or through this careers site posting. We are an equal opportunity employer and value diversity at The Mice Groups Inc. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Mice Groups Inc. values your privacy. Please consult our Candidate Privacy Notice, for information about how we collect, use, and disclose personal information of our candidates. Privacy Policy One of the basic principles The Mice Groups follows in designing and operating this website is that we ask for only the information we need to provide the service you've requested. The Mice Groups does not currently collect personal identifying information via its website except (i) to the extent that you provide this information in an online job application and (ii) to the extent that your web browser provides personal identifying information. The Mice Groups will use your personally identifying information solely for the purpose for which you submitted the information. The Mice Groups may, however, aggregate certain elements of your personal identifying information with the information of other users of our website to analyze the usefulness and popularity of various web pages on its website. The Mice Groups reserves the right to change this policy at any time by posting a new privacy policy at this location. Questions regarding this statement should be directed to *******************

IT Support Technician / Direct Hire, FTE / Fully benefited (PTO, holidays, medical, dental, vision, matching 401K, etc.) / Onsite, San Mateo, CA. Responsibilities: Field incoming help requests from end users via both telephone and work orders in a courteous manner. Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue. Build rapport and elicit problem details from help desk customers. Troubleshooting and performing routine maintenance of workstations and servers remotely. Maintaining a positive attitude and fast paced, detail oriented, and multi-tasking work ethic. Diagnostics of malfunctioning Apple and Windows hardware and software. Responding to, detailing work done, and closing remote support tickets. Maintenance and updating of our customer database used in creating service request orders. Assisting customers in purchasing decisions when needed. Maintaining a safe and clean work environment. Maintaining a professional image and attitude. Operational Management: Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician. Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution. Apply diagnostic utilities to aid in troubleshooting. Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. Identify and learn appropriate software and hardware used and supported by the organization. Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. Test fixes to ensure problem has been adequately resolved. Perform post-resolution follow-ups to help requests. Develop help sheets and knowledge base articles for end users. Perform related duties consistent with the scope and intent of the position. Strong understanding of the Agile Methodology and workflow a plus. Required Skills: Hardware Practical knowledge of internal components of workstations and servers to include motherboards, ram, hard drives, video, sound, I/O, optical drives, ports and cooling systems. Practical knowledge of accessories including keyboards, pointing devices, scanners, printers, networking devices, routers, wireless devices, security devices and gaming devices. Practical knowledge of stress limitations, heating and cooling limitations, overclocking limitations, and networking limitations. Practical knowledge of assembly, disassembly, and maintenance of all hardware components. Software Practical knowledge of all currently available Windows operating systems to include installation, recovery, setup and updating of all current versions. Understanding of ServiceNow, Jira, Confluence, and other ticketing/KB software. Experience with JAMF and/or Mosyle preferred. Experience with mobile devices, tablets, etc. Understanding of ConnectWise Manage and Automate.

This is a 6 month contract opportunity with an extension expected. Job Requirements: They will be working on the project plan and working with existing product teams Strong in Agile and Waterfall. Understands and knows Scrum and ceremonies and rules and responsibilities. Experience managing complex projects and the products are complex and Strong project management experience and dealing with people. Specific/Specialized Skills Required: Experience with managing complex projects, with inter-program dependencies and constraints Strong planning, scheduling and communications skills. Ability to summarize technical topics in business Language to prepare and present to an executive audience. Leads and facilitates meetings (Core Team, Technical) Strong Risk and Issue management skills Experience with SOWs and managing third-party vendors Solid skills using MS Project / SharePoint / MS Teams Experience in synthesizing schedule, risks, and issues from multiple dependent projects into a higher level view of work track status Develop and publish project charter documents Develop and publish work-breakdown structures Facilitate project kickoffs, prepare required PowerPoint slides Create detailed project plans using MS Project or Excel Estimate work effort, duration, and project delivery for projects Define and document project milestones and deliverables Create and publish project change management plans Track and log key project decisions Document and manage project risks and issues Track project spending and manage project budgets Work with resource managers to staff projects (internal & external resources) Facilitate and lead key project meetings (Core, Steering Committee, adhoc) Publish weekly project status reports Monitor risks and issues and escalate as required Adhere to PMO Governance Model (Gate reviews, architecture reviews) Prepare presentations for Sr. Leadership using Microsoft office tools Ensure project resources are entering time / approve timesheets in MS Project Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

GIT America, Inc. is the North American branch of GIT Co., Ltd, specializing in developing automotive service and quality-related IT systems for the North American market. GIT provides world-class diagnostic and connectivity solutions to enhance automotive services and operations. Role Description This is a full-time on-site role as an IT Project Manager at GIT America, Inc. The IT Project Manager will be responsible for overseeing project planning, program management, and ensuring the successful implementation of information technology solutions on a day-to-day basis in Irvine, CA. IT Project Manager Salary Range: $70,000~$130,000 a year Requirements Bilingual in English and Korean At least 3 years of experience in IT project management At least 3 years of experience in software development 8 or more years of IT experience Team player who thrives on accomplishments both individually and as a shared team effort Strong attention to deadlines and budgetary guidelines Excellent presentation and communication skills Proficient in MS Office applications (Word, Excel, PowerPoint, etc) and Jira issue management system Experienced in supervising and mentoring (preferred) Physical Requirements Normal office duties Work may require occasional weekend and/or evening work. Responsibilities Manage IT development projects (C# .Net server systems and Android Apps) from brief to finish Understand customers' main goals, find the problem/solution for each project, manage timelines, manage customer expectations, and interpret their needs to work towards a successful outcome Report and manage costs and revenues of IT projects Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan Structure and manage integrated, multitrack performance databases Develop and maintain partnerships with third-party resources, including vendors and researchers Support collaboration with other cross-functional team members both internal and external to successfully execute business and achieve milestones Job Type & Work Schedule Full-time, Monday to Friday Employee Benefits Health Insurance including medical, dental and vision 401K plan with company matching Paid vacation and sick leave Paid Holidays Annual discretionary bonus Complimentary lunch Work Location Irvine, CA 92602 If you are interested, please send your resume via email at ********************** Please state which position you are applying for in the subject heading. GIT America Inc. is an Equal Opportunity Employer. The above statements are intended to describe the general nature of work performed by employees assigned to this position. Duties and responsibilities could be amended at any time as the needs of the company and the requirements of the job change and the benefits listed above are subject to change at the discretion of the company.

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit ************* Job Description Responsible for providing strategic guidance, technical expertise, and project leadership to support the healthcare system's IT initiatives. Collaborate with stakeholders across departments to optimize systems, enhance operational efficiency, and drive innovation in healthcare IT. Work is performed under general direction Qualifications Provide high-level IT consulting services, including strategic planning, system evaluations, and recommendations for technology improvements. Analyze IT systems and workflows to identify inefficiencies and recommend optimizations. Develop and present IT roadmaps, policies, and governance frameworks to ensure long-term technology sustainability. Serve as a subject matter expert in emerging technologies, cloud computing, cybersecurity, and healthcare IT trends Lead and manage IT projects from initiation to completion, ensuring timely delivery, budget adherence, and quality outcomes. Develop project plans, define scope, set objectives, and track progress against milestones. Coordinate cross-functional teams, providing guidance, technical expertise, and strategic direction. Identify project risks and develop mitigation strategies to ensure successful implementation. Communicate project updates, reports, and key insights to stakeholders at all levels. Work closely with IT leadership, clinical teams, administrative staff, and external vendors to align IT initiatives with UMMS goals. Conduct training, presentations, and knowledge-sharing sessions to enhance technology adoption and efficiency. Develop documentation, reports, and recommendations for executive leadership. Assess, troubleshoot, and enhance IT systems, applications, and network performance. Support IT teams in system upgrades, migrations, and process improvements. Ensure seamless integration between new technologies and existing hospital systems. Ensure IT solutions comply with healthcare industry standards and UMMS policies. Perform other duties as assigned Education Bachelor's degree in Information Technology, Computer Science, Healthcare Informatics, or a related field. 7+ years of experience in IT consulting, IT strategy, or technical leadership roles, preferably within a healthcare setting. Experience leading IT projects, managing resources, and driving technology initiatives in a complex matrixed environment. Proven record of accomplishment managing IT projects, implementations, and system integrations in a complex organization. Advanced knowledge of IT infrastructure, cloud solutions, data security, and interoperability. Proven ability to collaborate with stakeholders and provide strategic IT recommendations. Expert skill presenting findings, conclusions, alternatives and information clearly and concisely at all levels within the organization. Expert skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes. Advanced analytical, critical thinking, planning, organizational, and problem-solving skills. Creative thinker who can conclude meaningful insights from data to solve business problems. Expert skill communicating technical concepts to non-technical audiences. Expert verbal, written, and interpersonal communication skills. Advanced skill in the use of Microsoft Office Suite (e.g., Access, Word, Excel, PowerPoint.) Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $89.76-$143.33 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.

The Des Moines University College of Osteopathic Medicine is seeking a detail-oriented and collaborative Assessment Data Domain Manager to play a key role in advancing our commitment to excellence in medical education. In this vital role, you'll partner with program staff to manage and ensure the quality of assessment data, develop and maintain datasets and analytical tools, and translate data into meaningful insights that support student learning and program effectiveness. What you'll do: Data Management · 10% - Serve as a central point of contact for program-level data domain management for assessment data and learning analytics (e.g., ExamSoft, D2L, CAE Learning Space, CoursEval). · 20% - Develop and implement best practices for data management and governance, including maintenance of a COM data codebook, standardization of data definitions, and quality-control protocols across assessment systems. · 10% - Partner with campus offices such as ITS, Registrar, and Clinical Affairs to define requirements for data origination, workflow design, and maintenance of accurate, complete, and well-documented data assets. · 10% - Design quality improvement and operational processes for data extraction, data validation, data cleaning, data harmonization, business logic, and exception handling. · 10% - Deliver education and training on data domain concepts, standards, guidelines, and processes. Data Analysis · 10% - Collect, code and manage assessment data to support program processes by defining data attributes, relationships among data elements, and rules for manipulating data. · 10% - Analyze and interpret assessment data to identify longitudinal trends and cross-sectional patterns as related to student learning, program outcomes, and/or program data management processes using appropriate analytic tools (e.g., Python, PowerBI, etc.). · 10% - Review assessment data projects for accuracy and completeness according to program, institution, and accreditation guidelines. · 10% - Create data visualizations and draft data reports for distribution to key stakeholders. What we are looking for: · Master's degree with a minimum of three year's experience working as an assessment data analyst, or a combination of education and experience from which comparable knowledge and skills are acquired. · Two to three years (or more) experience working in an education environment or working in a similar capacity with competency-based data highly preferred. Higher education experience preferred. · Proficiency in data management including data governance, data quality, metadata and master data management. · Excellent data collection/entry, data reconciliation, data analysis and data reporting skills. · Experience with database development and statistical software use; two to three years experience working with data visualization software (e.g., PowerBI, Tableau, Mural) and data coding language (e.g., SQL, Python). Total Rewards: Our employees are what make DMU special, so we treat them well! Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy a generous employer contribution towards the medical plan, 10% retirement match, flexible work arrangements, community service time, tuition assistance, professional development funding, and access to wellness facilities with programs that promote a well-balanced lifestyle. Visit ********************** to learn more about our benefits. DMU is proud to offer employees generous benefits and perks, paid time off, free use of wellness facilities, and a host of employee engagement and recognition programs throughout the year. Salary range is between $75,000 - $80,000 depending on experience. About: Founded in 1898, Des Moines University is a premier medical and health sciences institution comprising three colleges- College of Osteopathic Medicine, College of Podiatric Medicine and Surgery, and College of Health Sciences - offering ten graduate degree programs. Our mission is to improve lives in our global community by educating diverse groups of highly competent and compassionate health professionals. It is an exciting time to join DMU. In 2023, we relocated our primary academic and operational offices to a new 88-acre campus in West Des Moines, Iowa, while maintaining an active clinic on our former campus. This state-of-the-art campus includes technology-rich, flexible education spaces that support innovative teaching methods and connect faculty and students across all of our programs. Our new research facilities include a vibrant and spacious open laboratory, designed to foster collaboration and innovation. DMU enhances our community's quality of life by educating outstanding health professionals and leaders; providing expert, compassionate patient care; serving the community in diverse ways; and stimulating the central Iowa community. At DMU you will make a meaningful contribution to the dynamic future of Medicine and Health Sciences by supporting a diverse community of faculty and staff with programs and services across the employee lifecycle. Required Documents: Resume, cover letter, and contact information for three professional references required at time of online submission. Apply at **********************. Department: College of Osteopathic Medicine Status: Exempt Des Moines University is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, national origin, ethnicity, creed, religion, age, disability, sex, gender, gender identity, sexual orientation, pregnancy, veteran status, genetic information and other characteristics protected by law (“protected class”). Applications from candidates from underrepresented groups are encouraged to apply.

About GSPANN Headquartered in Milpitas, California (U.S.A.), GSPANN provides consulting and IT services to global clients, ranging from mid-size to Fortune 500 companies. With our experience in retail, high-technology, and manufacturing, we help our clients to transform and deliver business value by optimizing their IT capabilities, practices, and operations. Counting on our ten offices, including four global delivery centers, and approximately 1400 employees globally, we offer the intimacy of a boutique consultancy with capabilities of a large IT services firm. Location- South San Francisco, CA (3 Days Onsite) / Locals Only Job Type-Long Term Contract Should be specialized with Salesforce deployments, understands Github, Codes, Repository, Branches, CI/CD, Salesforce APEX Classes, and Triggers, can run salesforce queries/reports in production, do code review and ensure coding standards, and most importantly jump on to production support calls as soon as issues reports. Must have a developer background, analytical and very through with attention to details Qualification and Experience • Solutioning/Delivery Experience with Salesforce platform • Customer/Stakeholder Management • Onsite/Offshore Management • Running Sprint Meeting Functional Skills • Strong understanding of Sales Cloud, Service Cloud, Experience Cloud, or Marketing Cloud. • Experience in Apex, Visualforce, Lightning Web Components, and SOQL is a plus. • Experience in implementing Quote to Cash, Salesforce CPQ (Configure, Price, Quote) solutions. • Ability to map business processes to Salesforce capabilities. • Familiarity with Salesforce data models, automation (Flows), permissions/security. Project Management Skills • Agile/Scrum experience (many Salesforce teams use Agile). • Strong documentation, prioritization, risk management. • Vendor and partner management. Technical Awareness (not necessarily hands-on) • Salesforce platform architecture basics. • API/integration concepts (MuleSoft, REST APIs, ETL tools). • Data migration methodology. Soft Skills • Communication across business and IT. • Influencing without authority. • Executive stakeholder management. Working at GSPANN GSPANN is a diverse, prosperous, and rewarding place to work. We provide competitive benefits, educational assistance, and career growth opportunities to our employees. Every employee is valued for their talent and contribution. Working with us will give you an opportunity to work globally with some of the best brands in the industry. The company does and will take affirmative action to employ and advance in the employment of individuals with disabilities and protected veterans and to treat qualified individuals without discrimination based on their physical or mental disability status. GSPANN is an equal opportunity employer for minorities/females/veterans/disabled.

Adaptive Networks is a technology company dedicated to providing solutions that address our clients' business objectives. We focus on understanding each customer's unique challenges and opportunities in their market. By designing, implementing, maintaining, and optimizing solutions, we empower our customers to achieve their business goals more effectively. Our focus is on ensuring the reliability, flexibility, and scalability of customers' core network foundations, whether on-premise or in the cloud, to add value and foster long-term relationships. Role Description The Systems Engineer handles advanced issues, designs robust solutions, and leads automation projects. With expertise in Microsoft Intune, PowerShell, and the Microsoft 365 Security and Compliance suite, this role ensures systems are secure, compliant, and automated. This role includes customer service responsibilities and maintaining the Adaptive culture of providing top tier service, and networks that are Simple. Stable. Secure. Responsibilities: · Design, implement, and optimize client IT infrastructure, including servers, networks, and cloud systems · Lead automation initiatives using RMM, RPA, Intune, PowerShell and other tools · Perform root cause analysis and resolve critical technical issues · Implement advanced Microsoft Intune configurations and security policies · Monitor and manage advanced Microsoft 365 security and compliance features, such as DLP, SIEM integrations, and compliance tools · Mentor Tier 1 and Tier 2 technician in troubleshooting and automation · Develop technical documentation and standard operating procedures · Collaborate with Senior Engineers on strategic IT initiatives Qualifications · 5+ years of experience in IT support, system engineering, or equivalent roles · Proven expertise in Microsoft Intune, PowerShell, and Microsoft 365 security and compliance · Expertise in designing and implementing complex IT solutions, including cloud and on-premises systems · Advanced PowerShell scripting skills for automation · In-depth knowledge of RMM, RPA and automation tools; strong understanding of compliance tools like DLP, SIEM integrations and SOC · Analytical mindset with the ability to perform root cause analysis and recommend improvements · Bachelor's degree in IT, Computer Science, or related field (preferred) Relevant certifications such as CompTIA, Cisco, or Microsoft are a plus

Administrator - District Additional Information: Show/Hide Primary Purpose: Crandall ISD seeks an experienced technology and data management professional to serve as the Skyward Director. This position is responsible for overseeing all aspects of the district's Skyward student information system. The Director ensures accurate data collection, optimal utilization of the Skyward platform to support student success and district operations, and compliance with state reporting requirements. Qualifications: Education/Certification: Bachelor's degree in Computer Science, Information Systems, Education, or related field Master's degree in relevant field, preferred Demonstrated expertise with Skyward student management system Strong knowledge of Texas Education Agency data standards and reporting Valid Texas teaching or administrative certificate preferred Experience in school district technology or data management leadership role, preferred Certification in Skyward administration, preferred Project management experience, preferred Special Knowledge/Skills: Comprehensive understanding of Texas public school data requirements and accountability systems Advanced proficiency in database management and SQL queries Strong analytical and problem-solving skills Excellent attention to detail and organization abilities Effective communication skills with technical and non-technical audiences Ability to manage multiple priorities and meet strict deadlines Experience with data privacy and security regulations (FERPA, etc.) Proficiency in Microsoft Excel, Access, and other data tools. Experience: Minimum 3-5 years of experience with student information systems and education data management Major Responsibilities and Duties: Skyward System Administration 1. Manage all aspects of the district's Skyward student information system 2. Configure and maintain Skyward modules including Student Management, Finance, and other integrated components 3. Develop and maintain student scheduling processes and workflows 4. Create and manage user accounts, security roles, and access permissions 5. Coordinate Skyward updates, patches and system upgrades 6. Provide technical support and training to campus district administrators Data Management and Reporting 7. Develop and generate standard and custom reports for administrators and staff 8. Ensure data quality through regular audits and validation procedures 9. Establish data entry protocols and best practices across the district 10. Maintain student records in compliance with state and federal regulations 11. Support accountability and assessment reporting requirements 12. Oversee state reporting processes and ensure compliance with TEA requirements 13. Analyze data trends to support district decision making Training and Support 14. Design and deliver professional development for staff on Skyward processes 15. Create user documentation, training materials, and procedure guides 16. Provide ongoing technical assistance to campus registers, counselors, and administrators 17. Collaborate with instructional technology staff on date integration needs Collaboration and Communication 18. Work closely with Technology Department, Teaching and Learning Department, Business Office, Enrollment Center, and campus administrators 19. Participate in district leadership meetings and strategic planning 20. Communicate effectively with vendors, service providers, and external agencies 21. Service on district committees related to data, accountability, and technology Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours; extended hours are required during critical reporting periods and system implementations, occasional districtwide and statewide travel, campus and regional meetings Mental Demands: Work with frequent interruptions; maintain emotional control under stress Attachment(s): * Director of Information Systems and PEIMS.docx

Administrator - District Primary Purpose: Crandall ISD seeks an experienced technology and data management professional to serve as the Skyward Director. This position is responsible for overseeing all aspects of the district's Skyward student information system. The Director ensures accurate data collection, optimal utilization of the Skyward platform to support student success and district operations, and compliance with state reporting requirements. Qualifications: Education/Certification: Bachelor's degree in Computer Science, Information Systems, Education, or related field Master's degree in relevant field, preferred Demonstrated expertise with Skyward student management system Strong knowledge of Texas Education Agency data standards and reporting Valid Texas teaching or administrative certificate preferred Experience in school district technology or data management leadership role, preferred Certification in Skyward administration, preferred Project management experience, preferred Special Knowledge/Skills: Comprehensive understanding of Texas public school data requirements and accountability systems Advanced proficiency in database management and SQL queries Strong analytical and problem-solving skills Excellent attention to detail and organization abilities Effective communication skills with technical and non-technical audiences Ability to manage multiple priorities and meet strict deadlines Experience with data privacy and security regulations (FERPA, etc.) Proficiency in Microsoft Excel, Access, and other data tools. Experience: Minimum 3-5 years of experience with student information systems and education data management Major Responsibilities and Duties: Skyward System Administration 1. Manage all aspects of the district's Skyward student information system 2. Configure and maintain Skyward modules including Student Management, Finance, and other integrated components 3. Develop and maintain student scheduling processes and workflows 4. Create and manage user accounts, security roles, and access permissions 5. Coordinate Skyward updates, patches and system upgrades 6. Provide technical support and training to campus district administrators Data Management and Reporting 7. Develop and generate standard and custom reports for administrators and staff 8. Ensure data quality through regular audits and validation procedures 9. Establish data entry protocols and best practices across the district 10. Maintain student records in compliance with state and federal regulations 11. Support accountability and assessment reporting requirements 12. Oversee state reporting processes and ensure compliance with TEA requirements 13. Analyze data trends to support district decision making Training and Support 14. Design and deliver professional development for staff on Skyward processes 15. Create user documentation, training materials, and procedure guides 16. Provide ongoing technical assistance to campus registers, counselors, and administrators 17. Collaborate with instructional technology staff on date integration needs Collaboration and Communication 18. Work closely with Technology Department, Teaching and Learning Department, Business Office, Enrollment Center, and campus administrators 19. Participate in district leadership meetings and strategic planning 20. Communicate effectively with vendors, service providers, and external agencies 21. Service on district committees related to data, accountability, and technology Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours; extended hours are required during critical reporting periods and system implementations, occasional districtwide and statewide travel, campus and regional meetings Mental Demands: Work with frequent interruptions; maintain emotional control under stress Attachment(s): Director of Information Systems and PEIMS.docx

Jobs for Humanity is collaborating with Upwardly Global and with WSP Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: WSP Global Job Description Id : 54628, Title : Project Manager (Mission Critical/Data Centers), Category : Project and Program Management, RequisitionType : Normal - Active Hiring, JobGrade : null, RequisitionId : 30000**********, ExternalPostedStartDate : 2024-03-07T12:47:45 00:00, JobLevel : null, JobSchedule : null, JobShift : null, StudyLevel : null, InternationalTravelRequired : null, ExternalContactName : null, ExternalContactEmail : null, ContractType : null, ExternalPostedEndDate : null, JobFamilyId : 300000018364044, GeographyId : 10000**********, GeographyNodeId : 30000**********, ExternalDescriptionStr : At kW Mission Critical Engineering, a WSP company which specializes in the design of Mission Critical Data Centers throughout the US as well as world wide, we are driven by inspiring the right people to be part of our future-focused business objectives. In collaboration with WSP, anything is within our reach and yours as a WSP employee. Our work is embedded in the residences we live in, the healthcare facilities we rely on for routine medical procedures to life saving feats of medicine, the data centers that power the internet, the skyscrapers and buildings we work in, and the operations of our buildings. kW Mission Critical Engineering is currently initiating a search for a Project Manager for our kW office in Herndon, VA. Your Impact Lead teams of Engineers, Designers and other staff through project completion; Lead the teams through the successful completion of medium to large projects while managing more than one project at a time; Prepare project work plans, proposals, and schedules, and obtain management/client approval; Maintain regular communication with clients regarding project status and project quality, and proactively resolve issues; Manage relationships with project stakeholders, including internal and external clients and vendors, regulatory authorities and technical agencies, and the public. This involves keeping the stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables, and meet the project schedule; Proactively track, analyze and report on actual performance against the plan, and prepare cost and schedule reporting, both for clients and as part of internal reporting processes. Address change management matters promptly and professionally with clients and internal departments; Internal reporting includes: Monthly project financial forecast, project budget maintenance, key performance indicator monitoring Analyze project management and project delivery risks, establish contingency plans and identify trigger events and responsibility for initiating mitigating action; Lead and manage business development initiatives including Requests for Qualifications and Requests for Proposals; with input from others, compile a comprehensive and realistic scope of work, and prepare a complete and accurate fee estimate, in a format suitable for obtaining the required management approvals; As Team Leader, provide mentoring, assistance, encouragement and motivation to team members. Provide general administrative and technical leadership for the project; Maintain all project records and monitor correspondence Schedule and facilitate all project meetings required to successfully coordinate work activity Administer subconsultant agreements as assigned. Implement and manage the kW Quality Control Plan for each project Proactively track and report workload management throughout the project Management of client and subconsultant invoicing. Who You Are Required Qualifications A Bachelor's degree in an engineering discipline or construction management 5-7 years in Project and/or Program Management and experience on large, engineering and/or construction projects. Experience leading multi-disciplinary teams of project professionals; concurrently managing issues, scope and quality while bringing projects to successful completion within the cost and time requirements. Experience within an engineering consulting environment is preferred; Familiarity with all commonly used project delivery models; Experience in project planning, risk management, cost management and schedule management, and methods of analyzing and reporting project performance on financial and other KPIs; Exceptional written and oral communication skills, including experience making presentations to senior management, elected officials and the public; Exceptional interpersonal skills; the ability to work well with people from many different disciplines with varying degrees of technical experience; competence in clear, concise and tactful communication with senior management, clients, peers and staff; Strategic, conceptual analytical thinking and decision-making skills; Adaptability and flexibility including the ability to manage deadline pressure, ambiguity and change; Negotiating skills within a context of political sensitivity and conflicting interests; and Proficiency with computer office productivity (i.e. MS Office) and project management software tools Detail oriented with ability to manage multiple priorities and meet deadlines Familiarity reading drawings and specifications. Proficiency with MS Project Exercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP's Code of Conduct and related policies and procedures. Ability to abide by WSP's health, safety and drug/alcohol and harassment policies. Preferred Qualifications Project or Program Management Professional certification (i.e. PMP) Degree in related field such as Engineering, Planning or equivalent, CorporateDescriptionStr : About WSP WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. *********** WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee's career. At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started? WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status. The selected candidate must be authorized to work in the United States. NOTICE TO THIRD PARTY AGENCIES WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation - no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service. OrganizationDescriptionStr : , ShortDescriptionStr : , ContentLocale : en, PrimaryLocation : Herndon, VA, United States, PrimaryLocationCountry : US,

North Carolina State University (NC State) was founded in 1887 with the purpose of creating economic, societal, and intellectual prosperity for the people of North Carolina. Today it is the largest university in North Carolina with more than 34,000 high-performing students, 8,000 pre-eminent faculty and staff and 300,000 alumni. NC State is known for its leadership in research, education, and service and as a research extensive university, is recognized for its strengths in science, engineering, and technology. The University consistently ranks among the top public national universities and one of the best values in higher education. University Advancement amplifies NC State's local and global impact by nurturing lifelong relationships, championing philanthropy and strengthening the Wolfpack community. Led by Vice Chancellor Brian Sischo, UA fulfills its mission through the operations of four main units: University Development, which seeks and obtains philanthropic support; Alumni Engagement and Annual Giving, which builds and fosters relationships and a culture of philanthropy with alumni and other constituencies; University Communications and Marketing, NC State's dedicated communications agency; and Advancement Services, which provides information management and other key support functions to all University Advancement units. Advancement Services plays a vital role in advancing NC State University's fundraising and engagement efforts through accurate data, innovative technology and exceptional service. The department delivers the systems, tools and insights that help the university build stronger relationships with alumni, donors and friends, ensuring every gift is managed with integrity and care. Comprising the offices of Advancement Information and Technology, Gifts and Records Management, and Donor Services, the Advancement Services oversees application development, reporting and analytics, gift acceptance and processing, donor records management, gift agreements, endowment reports and naming opportunities. It also manages the university's advancement systems and data, including Kindsight Ascend on Salesforce CRM. Advancement Services works closely with Alumni Engagement and Annual Giving, University Development, University Communications and the college and unit advancement offices to provide reliable information and forward-looking solutions that strengthen philanthropy and engagement across the university. Advancement Services also leads data and systems governance for University Advancement, promoting the ethical, consistent and secure use of information in all fundraising and engagement activities. By combining operational excellence with a culture of collaboration and innovation, Advancement Services helps NC State make data-informed decisions that drive meaningful and lasting impact. Wolfpack Perks and Benefits As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: * Medical, Dental, and Vision * Flexible Spending Account * Retirement Programs * Disability Plans * Life Insurance * Accident Plan * Paid Time Off and Other Leave Programs * 12 Holidays Each Year * Tuition and Academic Assistance * And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties NC State is seeking a visionary and strategic leader to serve as the Executive Director of Advancement Information and Technology (AIT). This individual will be responsible for stabilizing and optimizing the technological foundation of University Advancement, ensuring the continued effectiveness, security, and efficiency of a robust technology ecosystem that powers fundraising, alumni engagement, and communications at NC State. In February 2025, University Advancement (UA) successfully launched a transformational CRM implementation-Kindsight Ascend on Salesforce CRM. This implementation marks the beginning of an exciting new phase aimed at stabilization, enhancement, and innovation within our advancement technology ecosystem. As NC State prepares for a future capital campaign, this role will play a pivotal part in ensuring that the advancement technology infrastructure, data strategy, and business processes are optimized to support ambitious fundraising and engagement goals. The Executive Director of AIT reports to the Associate Vice Chancellor for Advancement Services and is the senior leader responsible for overseeing advancement application systems, analytics and data services, project management, and training. Leading an AIT team of 15 professionals, this role requires deep expertise in managing complex technological systems and an exceptional ability to effectively engage and communicate with functional users. As a senior member of the Advancement Services Leadership Team, the Executive Director will work closely with University Advancement leadership, Chief Development Officers, OIT, Finance, and other university partners to align advancement technology strategies with NC State's broader institutional goals. This individual will oversee enterprise-level systems management, data governance, analytics, security, and process optimization, ensuring that NC State remains a national leader in Advancement Services and a benchmark for technological excellence in higher education fundraising. Other Responsibilities * Serve as a key member of the Advancement Services Leadership Team, providing strategic leadership aligned with Advancement Services and University Advancement's missions and objectives. * Collaborate closely with the Associate Vice Chancellor to establish, implement, and maintain comprehensive strategic, tactical, and capital advancement technology plans, including resource allocation, budget management, staffing infrastructure, and related processes. * Support the Associate Vice Chancellor in developing and articulating a clear vision for Advancement Services at NC State, regularly communicating it to stakeholders. * Lead the evaluation, selection, implementation, and lifecycle management of systems supporting fundraising, constituent engagement, and advancement operations. * Conduct ongoing research and evaluation of industry trends and emerging technologies, including developments within the Salesforce ecosystem, artificial intelligence (AI), machine learning, data analytics, cloud computing, cybersecurity, and automation tools, to support business requirements and enhance advancement technology systems. * Oversee analytics and data strategy, encompassing data visualization, reporting, predictive modeling, artificial intelligence, and institutional surveys. * Define, implement, and enforce policies, procedures, and guidelines consistent with Advancement and NC State's Data Governance framework, ensuring efficient, secure, and compliant use of advancement constituent data. * Chair the University Advancement Data and Technology Governance Committee (UADTGOV) and represent University Advancement on university-wide governance committees. * Engage, communicate, and negotiate effectively with campus partners regarding advancement technology, information, and process initiatives. * Foster collaboration with central university departments such as OIT and Finance, ensuring cohesive integration and alignment with university-wide objectives. * Maintain strategic vendor and business partner relationships, actively managing contracts to ensure cost-effectiveness and alignment with business needs. * Actively participate in the broader Advancement Services community through networking and engagement in industry associations, conferences, and professional groups to stay informed of best practices and trends. * Oversee an AIT team of 15 members, including four direct reports: Director of Application Services, Director of Analytics & Data Services, Associate Director of Advancement Learning, and Project Manager. * Provide strategic oversight, coaching, and mentorship to leadership within Application Services, Analytics & Data Services, Advancement Learning, and Project Management units. * Supervise the recruitment, retention, organizational structuring, strategic oversight, coaching, and mentorship of Advancement Information Technology (AIT) staff. * Ensure effective project management across Advancement Services projects, utilizing industry best practices and standards. * Promote and encourage a culture of continuous learning and training, emphasizing thorough documentation and well-defined processes. * Provide leadership support for initiatives such as campaigns, Day of Giving, and other high-volume, high-impact activities, significantly enhancing NC State's culture of philanthropy and constituent engagement. * Ensure NC State's recognition as a national leader in Advancement Services, positioning the institution as a benchmark for excellence within the higher education advancement community. Qualifications Minimum Education and Experience * Master's Degree in Information Science, Computer Science, Software Engineering, or other relevant field or equivalent combination of training and experience. * 5 years of IT experience with progressive responsibilities and demonstration of leadership. Other Required Qualifications * Demonstrated experience managing complex technology systems, such as Salesforce CRM. * Proven ability to lead, mentor, and manage technical teams, including recruiting, coaching, and performance management. * Extensive experience with data governance, analytics strategy, data security, and compliance frameworks. * Strong understanding of fundraising and alumni engagement within a university advancement or comparable setting. * Exceptional project management and organizational skills, including experience overseeing large-scale technology projects utilizing industry best practices. * Excellent interpersonal, written, and verbal communication skills, with the ability to effectively engage varied stakeholders including senior leadership, technical teams, and end-users. * Proven ability to develop and manage budgets, contracts, and vendor relationships strategically and efficiently. * Proven ability to lead and manage change within large, complex organizations. Preferred Qualifications * Experience leading and optimizing a Salesforce ecosystem within an advancement environment, particularly utilizing Kindsight Ascend or Affiniquest Advancement RM. * Professional certifications related to project management (e.g., PMP), Salesforce Administration (e.g., Salesforce Certified Administrator, Salesforce Advanced Administrator), or Salesforce Developer (e.g., Salesforce Platform Developer I, Salesforce Platform Developer II). * Experience managing and stabilizing a newly implemented CRM system. * Experience developing reports in Salesforce Lightning, Tableau, and CRM Analytics reporting tools. * Ability to code in modern programming languages (e.g., Apex, Lightning Web Components (LWC), JavaScript, or SQL) or effectively understand and critique the programming work of team members, vendors, or contractors. Required License(s) or Certification(s) N/A Valid NC Driver's License required No Commercial Driver's License required No

Administration/Director Date Available: 02/04/2021 Director of Technology Primary Purpose Under the general supervision of the Superintendent, to oversee and administer the functions and operations of the school district's Information Technology Systems and technology activities, integrating technology into District functions and education, assessing the effectiveness of school district's technology infrastructure and security, providing recommendations regarding potential hardware and software upgrades, and maintaining the proper functioning of all computer systems. Essential Functions Oversees and manages the school district's Information Technology Systems and technology activities, including the development and administering of the District technology plan. Assesses malfunctions of hardware and/or software applications for the purpose of determining appropriate actions to maintain computer and network operations, filtering devises, security, and proper use. Designs appropriate technical training materials or workshops the purpose of training school district employees in the use of computer applications. Manages the development of the school district local area networks for the purpose of ensuring the efficient growth and development of productivity. Serves as a consultant to District staff and assists in the use of technology to support instruction and integrate with the District's curriculum and instill in students the concepts of discovery, research and experimentation through technology. Works with subject area coordinators to develop classroom technology applications in various content areas. Develops school district Information Technology procedures and revises as necessary to ensure internal and external quality controls. Provides leadership and technical support for the purpose of designing, developing and maintaining an efficient, unified and fully integrated technology system. Engages in trouble-shooting and problem solving to diagnosis problems with the school district's computer network systems, hardware, software, and takes corrective action as needed. Researches computer hardware and software applications, vendors, consultants and current technology for the purpose of being knowledgeable on trends, ensuring availability of instructional materials, and recommending applications and purchases. Handles all questions from employees regarding the use of the school district's computer network systems for the purpose of resolving issues and implementing corrective measures. Maintains and ensures the reliability of key operating data and databases. Maintains records relating to inventory, repair and use of school district computer equipment. Composes or generates a variety of materials (e.g. reports, memos, letters, manuals, etc.) for the purpose of documenting activities, training, providing written reference and/or conveying information regarding the status of projects, etc. Recommends policies, procedures and/or actions for the purpose of providing direction for the school district's IT function and to ensure the computer network system is meeting school district needs. Manages and supervises all employees in responsibility areas, including the recruitment, selection, training, professional development and evaluation of staff; makes recommendations regarding goals, provides constructive feedback and takes corrective action if necessary. Continues to acquire professional knowledge and learn of current developments related to the position by attending seminars, workshops or professional meetings, or by conducting research. Additional Duties Performs other related duties, as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility. Equipment Uses standard office equipment such as personal computer, scanner, copy machine, fax machine, telephone. Work Schedules Twelve months per year, standard manager schedule as needed to successfully meet management goals and objectives, manage department, and meet employee and client needs. Knowledge, Skills and Abilities In-depth knowledge of, and ability to use, MS Office Standard (Outlook, Word, Excel, PowerPoint, Access), including most current and previous versions. Knowledge of PC and MAC hardware and software. Knowledge of sound practices in network troubleshooting. Ability to problem-solve and prioritize a variety of support questions and user needs. Organizational and time management skills. Ability to report work orally or in writing to supervisor as required. Ability to carry out instructions furnished in written or oral form, and to work with minimum supervision. Ability to train employees and lead them through changes in procedures, etc. Ability to problem solve job-related issues. Ability to work with a diverse group of individuals. Ability to maintain confidentiality of information regarding school district financial and other information. Ability to establish and maintain cooperative working relationships with others contacted in the course of work. Teamwork and consensus-building skills. Ability to supervise employees and provide clear direction, goals and objectives in a respectful manner. Physical and Mental Demands, Work Hazards Works in standard office building environments. See the Summary of Physical, Sensory and Environmental Requirements Needed to Perform Essential Job Duties for this position. Qualification Profile Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: Education Bachelor's Degree in Computer Science or related field. Master's Degree in related field preferred. Experience Demonstrated expertise in use of technology to support instruction. Formal training (courses, workshops, conferences) in use and implementation of technology in a school setting. Successful experience training others and serving as a resource in use of technology. Experience using a network to store, retrieve, and disseminate files and documents to end-users. Software troubleshooting experience. Successful supervisory experience. FLSA Status: Exempt

Preferred Qualifications Experience leading and optimizing a Salesforce ecosystem within an advancement environment, particularly utilizing Kindsight Ascend or Affiniquest Advancement RM. Professional certifications related to project management (e.g., PMP ), Salesforce Administration (e.g., Salesforce Certified Administrator, Salesforce Advanced Administrator), or Salesforce Developer (e.g., Salesforce Platform Developer I, Salesforce Platform Developer II). Experience managing and stabilizing a newly implemented CRM system. Experience developing reports in Salesforce Lightning, Tableau, and CRM Analytics reporting tools. Ability to code in modern programming languages (e.g., Apex, Lightning Web Components ( LWC ), JavaScript, or SQL ) or effectively understand and critique the programming work of team members, vendors, or contractors. Work Schedule Monday-Friday; 8:00 am- 5:00 pm with infrequent nights and weekends, flexible work arrangements may be available for NC residents.