Field Service Technician jobs at PERRY proTECH - 196 jobs

Field Service Technician-Surveying, GPR & 3D Laser Scanning ABOUT US Matrix Technologies, Inc. has been a leading provider of engineering, automation, and systems integration services since 1980. Guided by 'The Matrix Way,' we value teamwork, collaboration, and fun. Recognized as a Top Workplace, we offer flexible schedules, professional growth opportunities, and market-leading compensation. Our expertise spans multiple industries, and 87% of our projects are from repeat clients, showcasing our commitment to quality and customer satisfaction. Come experience “A Better Process for Success” with us. Culture matters! At Matrix, our core purpose is Enhancing People's Lives…Every Day . Our fundamentals guide our culture, and you can learn more about our unique environment here: ************************* OVERVIEW Join our team as a Field Service Technician- Surveying, GPR & 3D Laser Scanning! This is a role based out of our Maumee, OH office. The position is a salaried role and includes eligibility for overtime pay. Matrix Technologies is seeking a self-driven Field Service Technician to support our engineering and architectural teams in delivering high-quality data collection and site analysis for industrial and manufacturing clients. This role involves operating advanced field equipment, including 3D laser scanners, Ground Penetrating Radar (GPR), and GPS surveying tools, to gather accurate site data. The technician will also assist in developing engineering documentation and maintaining strong client relationships KEY RESPONSIBILITIES: Operate 3D laser scanning, GPR, and surveying equipment at client sites to collect engineering data. Interpret and analyze general designs provided by engineers or project leaders. Prepare detailed design drawings and 3D models using AutoCAD, Revit, and BIM 360. Assist in developing engineering contract documents, including drawings, specifications, and scopes of work. Maintain positive client relationships through professional conduct and a helpful attitude. Work safely at all times, adhering to Matrix and client safety standards. Participate in team discussions and contribute ideas for project execution. Prepare project correspondence and documentation as required. QUALIFICATIONS: Related technical certification required; Associate's or Bachelor's degree preferred. 3 years of experience in civil, structural, or architectural design preferred. Proficiency in AutoCAD preferred. Experience with Revit and BIM 360 preferred. Experience with topographic and GPS surveying, 3D laser scanning, and GPR utility locating is a plus. Strong communication skills and ability to work independently across multiple projects. Willingness to travel and perform field work in industrial environments Estimated travel is 70-80%, with 25-30% overnight travel. PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is occasionally required to stand; walk; sit; stoop, kneel, crouch; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; talk, and hear. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color, vision, peripheral vision, depth perception, and the ability to adjust focus. This employee may perform industrial field work which could include exposure to hazardous locations, inclement weather, moving mechanical parts, noise, ladders, uneven ground, and stairs. This employee may perform industrial field work which could include exposure to a wide range of known food allergens. WHY MATRIX? Physical and Mental Wellness and Work/Life Balance: Health Insurance with Prescription Drug Coverage, Dental and Vision Insurance Generous Paid Time Off (Extra Days for Purchase) and Nine Paid Holidays Paid Parental Leave, Bereavement Leave Flexible Work Schedules, Work at Home Options Wellness Program with Incentive Dollars, Preventative Health Screenings Employee Assistance Program (EAP), Critical Illness and Accident Insurance Financial Wellness: Employee Stock Ownership Plan (ESOP) 401(k) and Roth Plans with 5% Match and immediate vesting upon enrollment Market-based competitive Compensation and Overtime Pay for Salaried positions Quarterly Bonus Program and Spot Bonus Program Pre-Tax Health Savings Account (HSA) with Match, and Pre-Tax Flexible Spending Account (FSA) Life Insurance Paid by Matrix and Buy-Up Options Short-Term and Long-Term Disability Plan Paid by Matrix Personal and Professional Growth: Technical, Managerial, and Administrative Career Paths Onboarding and Mentoring, Internal Training and Cross Training PE Certifications, Registration, and Renewals Assessments and Leadership Development External Certification Programs, Professional Memberships Tuition Reimbursement Program Recognition, Culture, and Other Perks: Regular Employee Updates and Town Halls, Annual Engagement Surveys Employee Service Awards and Peer Recognition Strong Fundamentals (Core Values) Employee Referral Program/Bonus Casual Dress Discount Programs Community Involvement Committee Sports Teams and Clubs We offer a competitive salary commensurate with experience, skills, and qualifications, ranging from $52,000 to $70,000 annually . The final salary will be determined based on various factors, including the candidate's experience and qualifications. Matrix Technologies, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

**About the Role** Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you? If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We're ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products. **Your Impact** We're actively seeking an individual to: - Diagnose basic mechanical, software, network, and system failures using established procedures. - Service and repair designated equipment to Canon standards and specifications. - Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics. - Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. - Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned. - Maintain all technical information and Canon property assigned and provide direction to less experienced technicians. - Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested. **About You: The Skills & Expertise You Bring** Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: - HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. - The ability to travel (valid driver's license and acceptable driving record necessary). - The capability to work in a 24/7 environment, while performing shift work and on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). In accordance with applicable law, we are providing the anticipated hourly rate for this role: $21.50 to 30.75 hourly. This role is eligible for a transportation allowance. **Company Overview** About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at. **Who We Are** _Where Talent Fosters Innovation._ Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. **What We Offer** You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. **And Even More Perks!** -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else †Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) . \#CUSA **Workstyle Description** Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. **Posting Tags** \#LI-KG1 #PM19 **Location** _US-OH-Dublin_ **Company** _Canon U.S.A., Inc._ **Requisition ID** _33408_ **Category** _Field Service_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_ Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement. Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.

OPEX Corporation is currently looking for a full time onsite Field Service Technician to work in Warehouse Automation. The technician will use hand tools for preventative maintenance, troubleshooting and repair of material handling equipment. We look for individuals who are mechanically inclined with a strong background in electronics and some software. OPEX is looking for individuals who enjoy and can thrive in a fast-paced environment that involves servicing & maintaining robotic technology based equipment. Responsibilities: This position is responsible for keeping equipment running in production, maintenance, troubleshooting and repair of material handling equipment Installing and setting up new equipment Interact with the customer to determine the problem Completing field service reports Keeping the customer informed as repairs are made and answer any question that may arise. Interact with management as well as other personnel to analyze and correct any equipment performance issues Completing and submitting weekly online timecards and expense report Qualifications: Associate's Degree in related field and/or equivalent hands-on job experience Must be able to work overtime when required PC Competency, Word & Excel and Windows OS Must have excellent customer service skills Possessing a driver's license, insurance and a reliable vehicle Ability to lift at least 40 pounds independently Standing and walking, throughout duration of shift Ability to maneuver a job site, including small spaces in and around our equipment. Physical/Work Environment: Warehouse environment Must have the ability to lift heavy machine parts while on duty Ability to maneuver in and around our equipment, including small spaces Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job

OPEX Corporation is currently looking for a full time onsite Field Service Technician to work in Warehouse Automation. The technician will use hand tools for preventative maintenance, troubleshooting and repair of material handling equipment. We look for individuals who are mechanically inclined with a strong background in electronics and some software. OPEX is looking for individuals who enjoy and can thrive in a fast-paced environment that involves servicing & maintaining robotic technology based equipment. Responsibilities: This position is responsible for keeping equipment running in production, maintenance, troubleshooting and repair of material handling equipment Installing and setting up new equipment Interact with the customer to determine the problem Completing field service reports Keeping the customer informed as repairs are made and answer any question that may arise. Interact with management as well as other personnel to analyze and correct any equipment performance issues Completing and submitting weekly online timecards and expense report Qualifications: Associate's Degree in related field and/or equivalent hands-on job experience Must be able to work overtime when required PC Competency, Word & Excel and Windows OS Must have excellent customer service skills Possessing a driver's license, insurance and a reliable vehicle Ability to lift at least 40 pounds independently Standing and walking, throughout duration of shift Ability to maneuver a job site, including small spaces in and around our equipment. Physical/Work Environment: Warehouse environment Must have the ability to lift heavy machine parts while on duty Ability to maneuver in and around our equipment, including small spaces Squatting, bending, kneeling, reaching overhead, reaching forward will occur while on the job

Fiber Splicer / Field Operations Technician FULL-TIME | NATIONWIDE TRAVEL | MUST BE WILLING TO TRAVEL 4 WEEKS AT A TIME Company: E-3 Technical Solutions OUR VISION At E-3 Technical Solutions, we are committed to creating opportunities for our team to thrive and grow in the telecommunications industry. Our reputation is built on reliability, technical excellence, and a commitment to doing the job right the first time. We believe that when we take care of our people and our customers, success follows. JOB SUMMARY We are currently seeking a motivated and experienced Fiber Splicer / Field Operations Technician to join our nationwide team. This full-time, travel-based role is critical to the deployment and maintenance of high-performance fiber optic networks across the country. The ideal candidate will have practical, in-the-field experience with fiber optic splicing, testing, and troubleshooting, and be comfortable working independently in dynamic environments. KEY RESPONSIBILITIES Install, splice, and test single-mode and multi-mode fiber optic cables and connectors Perform OTDR, power meter, and light source testing for end-to-end validation Interpret fiber optic schematics, splice plans, and network diagrams Conduct troubleshooting and resolve technical issues efficiently in the field Complete preventative maintenance and report potential infrastructure issues Maintain thorough and accurate documentation of all work performed Collaborate with engineering, construction, and project teams to support deployments Manage and maintain inventory of fiber optic tools, test gear, and consumables Follow all safety protocols and adhere to company and industry quality standards REQUIREMENTS High school diploma or equivalent; Associate's or Bachelor's degree in a technical field preferred Proven field experience with fiber optic installation, splicing, and testing Strong understanding of OTDRs, power meters, fusion splicers, and related equipment Excellent problem-solving skills and attention to detail Effective communication skills (both verbal and written) Valid driver's license and reliable transportation Ability to work independently with minimal supervision Flexible schedule - must be able to work evenings, weekends, or on-call as needed Comfortable with extensive nationwide travel (3-4 weeks at a time) WHAT WE OFFER Competitive pay Paid travel and per diem Opportunity to grow with a rapidly expanding telecom company A supportive team that values quality, safety, and professionalism HOW TO APPLY If you're passionate about fiber optics, thrive in the field, and are ready to travel and grow with a company that values your work, we want to hear from you. Please submit your resume and a brief cover letter to be considered.

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Driver's license and driving record that satisfies DN's fleet requirements. #LI-Remote #LI-TD2 Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned. Covers Marietta, GA including Douglasville, Carrollton, Dallas, Acworth, Kennesaw, Canton, Woodstock and everything in between

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Driver's license and driving record that satisfies DN's fleet requirements. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to attend training classes in Canton, Ohio for 1-2 weeks, paid training, multiple trainings. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Ability to pass MVR, background and drug test where required. Preferred Qualifications Firstline Service Technician work experience preferred. Vocational/Trade School preferred #LI-DC1 #LI-Remote Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned.

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole. Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Responsibilities Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned. Qualifications Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Driver's license and driving record that satisfies DN's fleet requirements. #LI-JS3

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Responsibilities Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned. Qualifications Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Driver's license and driving record that satisfies DN's fleet requirements. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to attend training classes in Canton, Ohio for 1-2 weeks, paid training, multiple trainings. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Ability to pass MVR, background and drug test where required. Preferred Qualifications Firstline Service Technician work experience preferred. Vocational/Trade School preferred #LI-DC1 #LI-Remote

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole. Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Driver's license and driving record that satisfies DN's fleet requirements. #LI-JS3 Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned.

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million peoplearound the globebank and shop in thishyper-connected, consumer-centric world. Join us inconnecting people to commerce in this vital, rewardingrole. Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Driver's license and driving record that satisfies DN's fleet requirements. #LI-JS3 Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned.

A Level III Field Service Technician will utilize their technical expertise and independent judgment to provide on-site servicing, installation, and repair of complex electromechanical equipment. This role is crucial in maintaining high customer satisfaction through data-driven tools, proactive attention to customer needs, and positive interactions. Responsibilities include supporting customers with operational or maintenance issues, addressing escalated technical and service-related concerns, diagnosing failures in mechanical, hardware, software, and systems, implementing effective repairs to minimize downtime, and preparing reports for analyzing product failure trends and serviceability issues. Additionally, this role will also assist with the on-site training and development of less experienced field service technicians and acts as a key communication link between technical support, management, and the customer on technical matters and projects. Flexibility for long hours and travel is required. Duties/Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Apply company policies and procedures to complete routine tasks effectively. * Respond promptly to service calls, perform equipment maintenance at customer sites, and assist operators with operational issues. * Represent the company professionally at all times. * Handle administrative tasks, including record-keeping, reporting, and inventory management, with accuracy and timeliness. * Develop and maintain technical competence through formal training programs, on-site training, and hands-on experience. * Comply with company policies regarding confidentiality and customer procedures, including Custody and Control Procedures. * Manage parts inventory, coordinate shipments for repair and replenishment, and oversee the inventory of tools and test equipment. * Record maintenance activities using approved methods and procedures. * Follow escalation procedures to resolve issues promptly and ensure timely communication with designated company personnel and customer management. * Promote high customer satisfaction by maintaining open communication and providing proactive attention to customer needs. * Assist with the on-site training of less experienced field service technicians. * Show flexibility to travel as required to support business needs, including providing coverage for other Field Engineers during vacations or illnesses. Travel may be within the home territory or to other areas. * Perform all activities safely and adhere to company safety policies and procedures. * Complete other duties as assigned. Required Skills/Knowledge * Hands-on experience with electromechanical equipment is preferred. * Proficiency in electromechanical troubleshooting, understanding electronic principles, and working knowledge of computer systems, PCs, and networking is required. * Experience with solenoids, belts, rollers, bearings, pneumatics, and guides is a plus. * Strong oral and written communication skills are essential. * Ability to use a laptop/tablet for administrative and diagnostic tasks. * Willingness to provide personal information and obtain Gaming Licenses in required jurisdictions (for Commercial Field Service Technicians). * Work may be home office-based or customer site-based. * Personal vehicle use may be required depending on business needs. * Potential responsibility for a company fleet vehicle may be required depending on business needs. * Shift work may be required. Required Education and Experience * High school diploma or GED required. * An Associate degree or trade/technical school certificate/diploma preferred. * Minimum of four (4) years of relevant work experience, including at least two years in a field service environment. * Hands-on experience with electromechanical equipment is essential. * Previous experience in customer-facing roles is required. Salary Range * $68,000 - $75,000 per year. Other Duties This job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. What's in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. This role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including Healthcare, Process Manufacturing Facilities, Education Institutions, and Office Complexes. You will be commissioning, troubleshooting, repairing, and starting up HVAC systems in a commercial environment. In order to perform your task you will utilize your knowledge of air conditioning theory, pipe fitting, and mechanical layouts. This position affords you the opportunity to work with internal and external partners ranging from new facility set ups to existing facility retro fits. Trane affords you the opportunity to work directly for a leading manufacturer, giving you access to technical support, training on newest technology and comprehensive career paths with opportunity for growth. Why Trane Technologies is the Best Company for HVAC Technicians: * Trane is recognized worldwide as the brand standard for HVAC and Building Controls Systems * Highly competitive and comprehensive total compensation program including total cash compensation, benefits, holiday and vacation * Dedicated to a military friendly environment (Veterans are highly encouraged to apply) * Unlimited opportunities for career development and promotions * Determined focus to be the employer of choice in our industry (we want to be the company where everyone wants to work) * World Class continuing education, featuring Manufacturer (OEM) Level Training * Company-wide commitment to promoting a strong work/life balance * Organizational encouragement of community involvement and sustainability (green initiatives) * Late model, clean, and dependable company vehicle, high speed laptop, and smart phone Where is the work: Prioritize engaging with customers. When not directly interacting with customers, collaborate with colleagues in your office. What you will do: * Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work. * Represents the company by serving as the direct customer contact and is responsible for products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer's location. * Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units. * Displays team effort and dedication to customers by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays. * Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions. What you will bring: * A High School Diploma or equivalent required, and typically 5 plus years of experience in HVAC. Technical School or formal training is preferred. * Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad). * Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: * DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. * EPA Certification Additional Requirements and Environmental Exposure: * Must be able to safely and legally operate a vehicle using a seat belt * Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties * Must be able to twist the trunk of your body 90 degrees in each direction * Must be able to squat and touch the floor with both hands * Must be able to reach your hands over your head * Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours * This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs. * Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less * Must be able to maneuver confined access areas, as small as 30" vertical x 45" horizontal * Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet + * This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location This role has been designated by the Company as Safety Sensitive. Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **What's in it for you:** **Be a part of our mission!** As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. This role is the primary service and maintenance contact for Trane Technologies customers in a defined market with a diverse commercial base including Healthcare, Process Manufacturing Facilities, Education Institutions, and Office Complexes. You will be commissioning, troubleshooting, repairing, and starting up HVAC systems in a commercial environment. In order to perform your task you will utilize your knowledge of air conditioning theory, pipe fitting, and mechanical layouts. This position affords you the opportunity to work with internal and external partners ranging from new facility set ups to existing facility retro fits. Trane affords you the opportunity to work directly for a leading manufacturer, giving you access to technical support, training on newest technology and comprehensive career paths with opportunity for growth. **Why Trane Technologies is the Best Company for HVAC Technicians:** + Trane is recognized worldwide as the brand standard for HVAC and Building Controls Systems + Highly competitive and comprehensive total compensation program including total cash compensation, benefits, holiday and vacation + Dedicated to a military friendly environment (Veterans are highly encouraged to apply) + Unlimited opportunities for career development and promotions + Determined focus to be the employer of choice in our industry (we want to be the company where everyone wants to work) + World Class continuing education, featuring Manufacturer (OEM) Level Training + Company-wide commitment to promoting a strong work/life balance + Organizational encouragement of community involvement and sustainability (green initiatives) + Late model, clean, and dependable company vehicle, high speed laptop, and smart phone **Where is the work:** Prioritize engaging with customers. When not directly interacting with customers, collaborate with colleagues in your office. **What you will do:** + **Coordinates with team leader/project manager and customer to precisely understand requirements for all on-site installation and repairs by forecasting issues, gathering materials and synchronizing on-site work.** + **Represents the company by serving as the direct customer contact and is responsible for products and equipment on assigned projects, ensuring customer satisfaction by identifying, diagnosing and repairing equipment and systems at customer's location.** + **Uses cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units.** + **Displays team effort and dedication to customers by maintaining flexibility to work overtime and weekends as the business requires, including occasional overnight stays.** + **Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.** **What you will bring:** + A High School Diploma or equivalent required, and typically 5 plus years of experience in HVAC. Technical School or formal training is preferred. + Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad). + Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: + DUI, Hit & Run, License Suspension, Reckless / Careless Driving or multiple smaller infractions or preventable collisions in the previous 3 years. + EPA Certification **Additional Requirements and Environmental Exposure:** + Must be able to safely and legally operate a vehicle using a seat belt + Must be able to wear helmets, safety goggles, fall protection harness and safety boots to safely perform job duties + Must be able to twist the trunk of your body 90 degrees in each direction + Must be able to squat and touch the floor with both hands + Must be able to reach your hands over your head + Must be able to stand on concrete surfaces for extended periods, routinely up to 4 hours + This position is highly physical and requires regular use of hands, fingers, walking, stooping, kneeling and climbing ladders. It requires employees to regularly lift and or move up to 10 lbs., frequently lift and/or move up to 40 lbs. and occasionally lift and/or move more than 40 lbs. + Must be able to safely use a ladder with a 375 lb. total weight limit, while carrying equipment of 50 lbs. or less + Must be able to maneuver confined access areas, as small as 30" vertical x 45" horizontal + Must be able to comfortably and routinely access rooftops with extension and/or fixed ladders at heights of 15' to 20', and occasionally, up to 50 feet + This role may be exposed to variable weather conditions, moving mechanical parts, heights, risk of electrical shock, noisy operating equipment and other variable environmental conditions based on location _This role has been designated by the Company as Safety Sensitive._ **Equal Employment Opportunity:** We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Edge Technologies is a leading provider of machine tool automation and peripheral equipment for the metalworking industry. Rapid and sustained growth has us seeking a Field Service Technician to be a part of our Technical Support team. Our work environment includes: Growth opportunities Wellness programs Training and support Edge Technologies is seeking a Field Service Technician to work in the Northern IN region. Responsibilities: Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region Receive a briefing from fellow Technical Support associates before the customer visit. This will include any action or troubleshooting activities already taken with the customer to address their needs Tools and instruments provided Qualifications: Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control Ability to effectively communicate with the customer and professionally represent the company is a critical requirement Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting Knowledge of CNC turning centers, specifically sliding headstock lathes, is a plus Must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning Job Type: Full-time Benefits: Health insurance Paid time off Dental insurance 401(k) and 401(k) matching Vision insurance Life insurance Flexible spending account Employee assistance program Schedule: Day shift Monday to Friday Overnight travel will be 50 - 75% depending on your base of operation. License/Certification: Driver's License (Required)

/Objective This position is responsible for providing copy/print production, mail services, and other customer services at various client sites throughout the Columbus area depending on the designated need. This job offers the opportunity to gain extensive skills in the copy/print/mail center industry and the ability to "float" between locations on a regular basis. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position: Manages all aspects of document imaging, including: Scanning, coding, printing, indexing, retrieval, filing, and archiving Copier/print equipment, mail equipment and software Adapted to varying work environments easily and quickly, ranging from warehouse to professional service and office atmospheres. Provides customer service meeting or exceeding standards set by management Quality control monitors and timeliness of job completion Assisted location by FM department scheduling needs, in excellent customer service and execution of job responsibilities. Customer understanding needs/expectations and communications with other associates and management in order to meet these expectations. Collaborate professionally with each customer site's team while taking direction from the Resource Center Manager to accomplish site-specific goals. Supportive Functions Scaled customer issues directives to FM Resource Center Managers and/or Regional Operations Manager Opportunities for change and improvement in customer experience/production practices Other duties as assigned Organizational Relations This position does not have supervisory responsibilities. Specific Job Knowledge, Skill and Ability Able to communicate effectively both verbally and in writing form Able to work individually or part of a team environment Able to maintain attendance and professionalism How to remain calm under stressful circumstances Able to perform repetitive tasks consistently Able to interact with all levels of management Required Qualifications Validate driver's license and clear driving record Minimum of 1-2 years' customer service related experience Professional appearance and demeanor Confidentiality with proprietary information Required Education and/or Experience High School diploma or equivalent Reliable transportation Preferred Education and Experience Some experience in copy/print services industry Hands-on experience operating scanning/imaging equipment, document conversion, and software Intermediate computer skills/knowledge Technical aptitude and ability to troubleshoot equipment Work Environment The work environment is that of an office or warehouse location with minimal to high noise levels. This position requires working independently, as well as part of a team. This position requires verbal and face-to-face contact with others on a daily basis. Frequent use of a computer is necessary. Repetitive tasks and extended periods of standing or sitting. This position requires the use of all general office equipment. Requires frequent travel in Columbus, IN

Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role. Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and / or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality. Required Qualifications Education or equivalent work experience required. Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. Good written and verbal communication skills. Driver's license and driving record that satisfies DN's fleet requirements. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to attend training classes in Canton, Ohio for 1-2 weeks, paid training, multiple trainings. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Ability to pass MVR, background and drug test where required. Preferred Qualifications Firstline Service Technician work experience preferred. Vocational/Trade School preferred Salary Range: $21-$25/hr. Actual compensation for this role will depend on several factors including your qualifications, skills, competencies, geographic location, internal equity, and relevant experience. Benefits Health, Dental, and Vision Insurance Life Insurance Critical illness, Accident, and Hospital Indemnity Insurance 401(k) Savings Plan Health Savings Account Leave of Absence Benefits Paid Time Off The application window is expected to close January 30th, 2026. #LI-DC1 #LI-Remote Gains familiarity with Field Service Technician practices and procedures. With guidance and / or in conjunction with more experienced technicians performs any or all of the following: Incident Handling: Utilizes diagnostic tools to perform troubleshooting via detailed analysis of hardware and software failures. Performs hardware repairs on a component level. Cleans and adjusts mechanical components. Configures and installs applicable software. Preventive Maintenance: Performs routine checks according to documented procedures. Refills consumables as directed. IMAC/R: Installs, moves, adds, changes and removes hardware and software products. Customer Training: Instructs and trains customers on usage and operation of installed hardware and software. Participates in regular hardware and software trainings (on the job, classroom and web based). Participates in the implementation of measures to achieve agreed KPIs. Assists with special projects as assigned.

Job DescriptionDescriptionPlease note that this role requires candidates to be based in or near the Cincinnati, Ohio area. At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. VC3 will provide mileage reimbursement per our policy. What you will be doing: Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator Install and set up new computer hardware, software and peripherals Troubleshoot and resolve onsite issues related to workstations and printers Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix Educate and guide VC3 clients on technical standards and best practices Identify recurring issues and initiate problem tickets for them Make recommendations to the VC3 team for improvements of supported hardware and software Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients Participate in the on-call rotation (1 week every 3-4 months) Additional duties as assigned The tools you bring: Full-time access to a vehicle, a valid driver's license, and no driving restrictions. Business class insurance for the vehicle if residing in Canada 2 years of relevant technical experience OR 1 year experience in Service Technician I or II roles at VC3 2 years experience managing: Windows Client Operating Sytems (10,11), Microsoft/Office 365, Virus and Security, TCP/IP, DHCP, and DNS Go Beyond - you take that extra step to create moments that are unexpected but appreciated. Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success. What's in it for you: Flexibility- We're remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life. Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it's today's needs or tomorrow's goals, we've got you covered. Grow with Us - Whether you're just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility. People-First Culture - We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve. Transparent Leadership - From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way. Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment Thank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted. Learn more about VC3 by visiting our website and follow us on LinkedIn to stay informed! Want to know more about what it's like to be a Field Engineer? Take a look here!

Please note that this role requires candidates to be based in or near the Cincinnati, Ohio area. At VC3, we don't just solve IT problems - we own them. We serve hundreds of municipalities and organizations across the United States and Canada, bringing IT to the people who need it most. We believe in earning trust, having a growth mindset, and delivering excellence every single time. We're a team of doers, builders, and tech whisperers who live by 4 core values: Go Beyond | Own It | Be Curious| Serve as One We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar. The Impact you will have: In this role, you'll provide hands-on support at client sites, resolving technical issues across hardware, software and networks. You will ensure client success through timely resolution and consistent communication. You will understand and follow the VC3 Way, our set of standards and processes to ensure a predictable result for the customer. VC3 will provide mileage reimbursement per our policy. * Drive to client sites as scheduled while adhering to appointment schedules and promptly communicating any delays to the Service Coordinator * Install and set up new computer hardware, software and peripherals * Troubleshoot and resolve onsite issues related to workstations and printers * Collaborate with VC3 technical staff as onsite support for connectivity issues including ISPs, wireless networks, DHCP, DNS, and remote access technologies including VPN, RDS and Citrix * Educate and guide VC3 clients on technical standards and best practices * Identify recurring issues and initiate problem tickets for them * Make recommendations to the VC3 team for improvements of supported hardware and software * Maintain accurate and real time timesheets, record complete and accurate notes of troubleshooting and communication with clients * Participate in the on-call rotation (1 week every 3-4 months) * Additional duties as assigned * Full-time access to a vehicle, a valid driver's license, and no driving restrictions. Business class insurance for the vehicle if residing in Canada * 2 years of relevant technical experience OR 1 year experience in Service Technician I or II roles at VC3 * 2 years experience managing: Windows Client Operating Sytems (10,11), Microsoft/Office 365, Virus and Security, TCP/IP, DHCP, and DNS * Go Beyond - you take that extra step to create moments that are unexpected but appreciated. * Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line. * Be Curious - You challenge the status quo and aim for continuous improvement and constant learning. * Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.