About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:
The customer is the first priority.
We will keep all of the commitments we make.
We are the people who get things done.
We will work together as a team.
Job Summary: Minnwest Bank is seeking a Full Time Universal Banker for our Lewiston location. The Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous customer experience, from sales to service. This position will inform customers of products and services to transition customers and prospects to bankers and business partners for retail and business products and services, as well as service existing account relationships. relationships.
This position requires travel to various branches to provide adequate staffing coverage due to staffing needs as well as to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training. If the local branch location has a bank vehicle, the bank vehicle should be booked for this travel. If not, the Universal Banker will be paid mileage while using their own vehicle.
Duties and Responsibilities:
Provide prompt and courteous customer service by identifying and recommending bank products and services to fulfill their needs.
Process routine transactions such as but not limited to:
receiving checks and cash for deposits
verifying cash and endorsements
issuing receipts
issuing cashier's checks
cashing checks
paying out funds
Proactively transition customers and prospects opportunities to achieve individual, team and organizational sales and service goals.
Assist customers with account changes or inquires as well as any issues or questions they may have.
Maintain knowledge of all bank products and services.
Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.
Schedule: Monday - Friday: 8am - 5:30pm, Rotating Saturdays: 8am - Noon
Minimum Requirements:
High School diploma or equivalent
1 year cash handling and customer service experience
Basic reading, writing, and mathematical skills
Dependable, organized team player with a positive attitude
Ability to communicate with customers and coworkers in a clear, effective professional manner.
Willing to continuously learn and grow within the organization.
Preferred Qualifications:
2-year associate degree
1 to 2 years of consumer account openings, closings, and maintenance
Ability to multi-task, be organized, effective time management.
Is able to work alone or within a team setting.
Strong mathematical and problem-solving skills.
Pay Range: $18.40 - $20.70/hour
Paid Bonus Program for Universal Bankers when the different levels of training have been completed and proficient in tasks
Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:
Comprehensive Medical, Vision and Dental Insurance
Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
Paid Holidays and Competitive Paid Vacation Days
Paid Parental Leave
Short- and Long-Term Disability
Life, Critical Illness, and Accidental Insurance
Tuition Reimbursement and Career Development Opportunities
Employee Assistance Program (EAP)
Paid Time Off to volunteer in your community
Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group
All benefits are subject to eligibility requirements.
Workplace Environment:
Requires face-to-face interaction and coordination of work with customers, other employees and departments, and in-person interaction.
Working at a computer and utilizing a telephone
Occasionally lifting up to 50lbs
A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission or your offer of employment.
EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$18.4-20.7 hourly 1d ago
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Universal Banker (Part Time)
Ent Credit Union 4.5
Personal banker job in Northfield, MN
Ent Credit Union and Wings Credit Union are joining forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click
here
.
Job Description
This position is responsible for acquiring, expanding, and enriching current and future member relationships by assisting and educating members in opening and managing their accounts and finances, building long-term relationships, and cross-selling the products and services that will help them be financially successful. Providing personalized, professional service to all members in an exceptional manner, and seeking out opportunities for additional business.
Hours: Monday-Friday 8:30am-1:15pm, every other Saturday 8:45am-1:15pm.
Essential Functions:
Assist members with basic requests related to deposits, withdrawals, check cashing, opening new accounts, completing service requests, and submitting credit applications.
Proactively educate members on the features and benefit of the Credit Union's products and services and actively cross sell and make qualified referrals for additional appropriate loan, deposit and fee income products and services.
Establish trust and lasting relationships with members by building a personal connection through engagement, education, asking open-ended questions, listening, and having a consultative approach.
Maintain a healthy sales pipeline by collecting member contact information and scheduling follow-ups for individuals who have a further need for engagement.
Refer members to financial experts, as needed (e.g First Mortgage and Financial advisors).
Properly diagnose and perform research to resolve moderately complex member issues including communicating with other departments for issue resolution.
Consistently exceeds established sales goals.
Assist, serve, and follow up as necessary with members who have fraud and forgery, deceased accounts, retirement services, account maintenance, business needs, and other unique account types to meet their continued needs and provide exceptional service.
Responsible for providing notarial services to members, including witnessing and authenticating documents and verifying members identity.
Support the branch community by being involved in Wings sponsored events and/or community events.
Stay current on all Wings promotions and participates in contests and activities to support the goals.
Follows through on risk and compliance processes and policies to ensure we safeguard our members' assets, maintain their privacy, and act in their best interest.
Provide support to other teams within Retail Delivery, if needed, which may require travel.
Perform additional responsibilities as assigned to meet business needs.
Qualifications
High School diploma required, some college preferred.
Proven sales skills and 1 year member service or retail banking experience preferred.
Cash handling experience preferred.
Knowledge of banking and/or credit union regulations, preferred.
Experience recommending products and plans to improve a member's financial position, preferred.
Ability to work efficiently in a fast-paced and sometimes stressful environment while having the desire to maintain quality of service.
Excellent member service skills with a member focused mindset.
Acts as part of a cohesive team, demonstrating excellent people skills and the ability to interact positively with other employees.
Proficient with MS Office products and general office equipment.
Comfortable and confident with self-service technology.
Good organizational skills, detail oriented with strong emphasis on accuracy and integrity.
Ability to maintain composure, and problem solve with a positive solutions-oriented mindset.
Excellent verbal and non-verbal communication skills.
Required to obtain or possess a Mortgage Loan Originator (“MLO”) unique qualifier (NMLS registration number). Must have the ability to successfully complete all MLO Registry requirements, including passing background and credits checks and submitting to fingerprinting and to any other requirements of the rules enacted pursuant to the S.A.F.E. Act.
Notary license required upon hire.
Bondable
Additional Information
Pay Range:
$22.25-$23.50/hr plus incentives and 3% annual target bonus. The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
BENEFITS:
Generous 401(k) match
401k Discretionary Profit Sharing
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term and Long Term Disability
Health Savings Account with company contribution
Employee Assistance Program
Paid Vacation, Sick, Floating Holidays and Volunteer Time Off
Paid Holidays
Tuition Reimbursement
Paid Parental Leave
$22.3-23.5 hourly 1d ago
Business Banker
Frandsen Financial Corporation 3.9
Personal banker job in Dundas, MN
Frandsen Bank & Trust is seeking a Business Banker for the Dundas location. This position is responsible for supporting a dynamic lending team for prospecting and developing new client relationships, managing existing client relationships, and use consultative interactions with clients and prospects to identify cross-selling opportunities with our wide range of financial services. The ideal candidate will also be willing to support community efforts.
Essential Duties and Responsibilities
New business origination
Maintain a book of customers
Understand and sell all bank products
Network throughout the community
Credit underwriting including financial analysis and narrative
Education & Experience:
Bachelor's degree in a business-related field
4+ years of banking experience, at least 3 in a business banking environment
Skills:
Ability and desire to originate new business
Sales skills
Customer service
Credit analysis
Ability to multitask
Networking
Relationship management
Listening skills (Preferred)
Community involvement (Preferred)
Strong organization skills (Preferred)
Salary range for this role is $65,000 to $125,000 annually, depending on experience.
We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.
$65k-125k yearly 32d ago
Personal Banker Greater Owatonna/Faribault, MN Area
W.F. Young 3.5
Personal banker job in Owatonna, MN
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate PersonalBanker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
Receive direction from managers and exercise judgement within defined policies and procedures
Develop understanding of bank products and services to connect to customers' needs
Interact with customers to demonstrate care and build relationships
Provide appropriate options for bank products and services to customer
Refer customers' financial needs to other bankers and partners as needed
This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Customer service focus with experience handling complex transactions across multiple systems
Experience proactively engaging with customers through outreach via phone or email
Ability to educate and connect customer to technology and share the value of mobile banking options
Ability to help customers succeed financially by offering introductions to additional team members as appropriate
Experience working with others on a team to meet customer needs
Experience fostering and developing strong customer relationships
Ability to build strong relationships with internal partners
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Ability to interact with integrity and professionalism with customers and team members
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Support customers and employees in resolving or escalating concerns or complaints
Job Expectations:
Ability to work a schedule that may include most Saturdays
Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
This position is not eligible for Visa sponsorship
Posting Locations:
101 N Cedar Ave, Owatonna MN
104 5th St, Faribault MN
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$21.00 - $28.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Posting End Date:
1 Feb 2026
*
Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$35k-41k yearly est. Auto-Apply 9d ago
Senior Relationship Banker
Profinium Bank 4.1
Personal banker job in Owatonna, MN
Scope
You are responsible for providing an AMAZING customer experience to Profinium customers. You help customers achieve their dreams & build lasting relationships. You help the organization to provide service to our customers, deepen existing customer relationships & create new customer relationships. You make recommendations for improving banking functions & products to create an AMAZING client experience!
Accountabilities
Customer Service - 60%
You provide a high level of customer service, including greeting walk-in customers & answering incoming calls in a friendly, professional manner.
You perform paying & receiving functions for customers. This will include cashing checks, taking deposits, withdrawals, mortgage, consumer loan & other payments. Additionally, you may provide official checks & help customers with other transaction services.
You assist customers with their account needs. This includes checking, savings, certificates, safety deposit boxes & intermediate proficiency in advanced account types such as IRA's, HSA's, Trust, Estate, Fiduciary, etc.
You specialize in more advance account service needs for our clients.
You provide a high level of customer service & are knowledgeable of the bank products offered, allowing you to understand & service the customer's needs.
You ensure that the assigned cash balances on a daily basis, is kept secure at all times & must keep cash drawer within assigned drawer limits.
You understand & comply with the related laws & compliance regulations that pertain to all of your duties. Examples include bank secrecy act, privacy, & funds availability policy.
You recognize any suspicious behavior & have the ability to make decisions when to consult management on any transactions.
REA: Retain/Expand/Attract - 35%
You successfully retain, expand & attract clients to Profinium's products & services. This may include expanding account relationships with existing clients, attracting prospects to the bank & participating in joint calls with our partners. This effort may include contacting clients by phone, mail, email & in person to ask for account relationships.
You assist clients with providing recommendations to meet their banking needs, to include opening basic and more advanced new accounts (IRA's, HSA's, Trusts, Estates, Fiduciaries) on a regular basis.
You recommend policy/procedure enhancements to better serve customers & coworkers.
You refer clients with lending needs to a team member who can assist them.
You understand the basics of effectively applying selling techniques to open, develop & close a sale. You also actively cross-sell other products & services.
You achieve personal goals set by you & your Manager.
You achieve Team Partnership (referral) results based on annual targets communicated by your Manager.
You assist in the successful achievement of goals set for the Branch and Bank as defined by the bank's annual organizational objectives.
You have a thorough understanding of current market trends/conditions.
You have a thorough understanding of the various products & services the bank offers & effectively communicate the value of those services & products to the client or introduce them to the appropriate expert.
Other - 5%
You assess emerging issues & potential liabilities.
You have a basic understanding of the compliance function & provide support in this area when needed.
You may assist with training on Relationship Banking Products & Procedures.
As a part of the overall team of bank employees, you may be requested to assist in the support of other bank activities.
You promote the AMAZING positive & energetic environment at Profinium by embracing our Purpose, Pledge & Pursuits (P3's) & Core Values to guide your behavior.
Requirements
Competencies
Customer Orientated - Attention to Detail - Oral/Written Communication - Adaptable - Problem Solving - Dependable - Technology Driven - Sales Skills
Education, Experience & Skills
You value client experience & are capable of committing to a team culture like no other!
You take pride in providing a quality product & having fun along the way!
You have a High school Degree or equivalent
You have 1-2 years of experience in a community bank AND
You have 2-4 years of experience in a customer service environment
Experience with banking systems preferred
Preferred that you have strong knowledge of typical bank products & services
You have a high numerical aptitude
You must have dexterity to count money
You have the ability to maintain confidential information
You have skills needed in a typical office environment, including computer skills & utilization of office equipment
While performing the duties of this job, you are regularly required to move about inside the office to access file cabinets, office machinery, attend meetings, etc. You have the ability to operate a computer, carry, handle & feel objects; reach with hands & arms; communicate effectively & efficiently in person & over the phone. You must occasionally lift &/or move up to 25 pounds or more with assistance. You have the ability to travel to other locations as needed. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception & the ability to adjust focus.
The requirements listed above are representative of the knowledge, skills &/or abilities required for this position. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this job. This document is intended to describe the general content & performance requirements of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements & does not imply a contract. Other duties may be assigned.
Profinium has the exclusive right to alter this job description at any time without notice.
Salary Description $17.30 to $26.00 per hour
$17.3-26 hourly 60d+ ago
Personal Banker Greater Owatonna/Faribault, MN Area
Wells Fargo 4.6
Personal banker job in Owatonna, MN
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate PersonalBanker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
* Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
* Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
* Receive direction from managers and exercise judgement within defined policies and procedures
* Develop understanding of bank products and services to connect to customers' needs
* Interact with customers to demonstrate care and build relationships
* Provide appropriate options for bank products and services to customer
* Refer customers' financial needs to other bankers and partners as needed
* This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
* 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Customer service focus with experience handling complex transactions across multiple systems
* Experience proactively engaging with customers through outreach via phone or email
* Ability to educate and connect customer to technology and share the value of mobile banking options
* Ability to help customers succeed financially by offering introductions to additional team members as appropriate
* Experience working with others on a team to meet customer needs
* Experience fostering and developing strong customer relationships
* Ability to build strong relationships with internal partners
* Ability to follow policies, procedures, and regulations
* Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
* Ability to interact with integrity and professionalism with customers and team members
* Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
* Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
* Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
* Support customers and employees in resolving or escalating concerns or complaints
Job Expectations:
* Ability to work a schedule that may include most Saturdays
* Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
* This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
* This position is not eligible for Visa sponsorship
Posting Locations:
* 101 N Cedar Ave, Owatonna MN
* 104 5th St, Faribault MN
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$21.00 - $28.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
Posting End Date:
1 Feb 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$34k-40k yearly est. 8d ago
Universal Banker I
Merchants Bank 4.1
Personal banker job in Saint Charles, MN
Merchants Bank, St. Charles, is seeking a full-time (40 hours/week) Universal Banker I. Duties include serving customers by processing various banking and financial transactions, account inquiries, and opening new deposit account relationships. You will provide exceptional customer service and proactively offer a range of banking products and services to meet the financial needs of our customers.
Must have strong communication skills, be comfortable with extensive customer contact, have sales experience, and a strong ability to multi-task and prioritize. Cash handling and customer service experience required.
Hours could vary Monday-Friday from 7:15 am-5:15 pm with Saturday rotation (8 am- 12pm) that could be up to two Saturdays a month.
This position may occasionally work at nearby branches.
Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options.
Please click on Apply Now or apply in person at Merchants Bank, St. Charles (1130 Whitewater Ave). Questions can be emailed to ********************. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Job Summary:
As a Universal Banker, you will be responsible for providing exceptional customer service and proactively offering a range of banking products and services to meet the financial needs of our customers. You will serve as a primary point of contact for customers, assisting them with various banking and financial transactions, account inquiries, opening new account relationships and safe deposit boxes, and making product recommendations in an efficient and friendly manner. The Universal Banker will play a crucial role in building customer relationships. You will also play an important role in fraud prevention.
Level I:
Open & maintenance basic checking and savings deposit accounts
Process banking transactions in the Teller area
Open, close and maintain safe deposit boxes
Serve as a Vault Attendant if needed in the Branch
If person is doing more than 50% Teller work, they may report to the Lead Teller and be considered in the Teller Department
Experience required: Relevant customer service experience; banking experience a plus
Education required: High school diploma or equivalent
Exceptional Customer Service:
Ensure that internal and external customers receive outstanding service from every employee (and speak up when they do not).
Be efficient and accurate when processing customer transactions, as outlined in current policies and procedures
Provide excellent customer service by greeting customers, seeking to understand their needs, and offering them personalized solutions.
Provide high-quality consultative conversations to uncover needs and opportunities.
Resolve customer issues and concerns promptly and effectively; escalate when needed.
Be proficient and happily able to assist customers on the systems including internet banking products, bill pay, e statements, mobile banking, telephone banking and anything else the customer may need assistance with.
Stay calm, professional and focused under pressure.
Relationship Building:
Build strong relationships with customers to understand their financial goals and identify opportunities to meet their needs.
Foster long-term customer loyalty through ongoing relationship management and exceptional service.
Build strong internal relationships with immediate coworkers as well as Merchants Bank employees in all shared services areas.
Sales and Business Development:
Meet or exceed individual sales targets for banking products (such as deposit accounts, loans and credit cards).
Conduct outbound sales activities (such as prospecting, lead generation, and follow-up on sales opportunities) as directed by supervisor.
Collaborate with other team members to achieve branch sales goals and contribute to overall business growth.
Respond to all customers inquires and forward any appropriate requests to other departments.
Promote bank products by answering inquires; inform customers of new services and product promotions.
Attend external customer meetings as requested.
Product Knowledge:
Maintain in-depth knowledge of the bank's products, services, and promotions.
Educate customers on the features, benefits, and terms of various banking products to help them make informed decisions.
Stay updated on industry trends, regulatory changes, and competitive offerings to provide accurate and up-to-date information to customers.
Compliance and Risk Management:
Complete all required compliance training and certifications on time to maintain a comprehensive understanding of compliance requirements.
Collect Privacy Codes/Security word as well as update email addresses and contact numbers.
Process transactions efficiently and accurately, ensuring compliance with internal policies, procedures, controls, and banking regulations.
Follow all bank policies, procedures, and regulatory guidelines to ensure compliance and mitigate risk.
Adhere to security and fraud prevention measures to safeguard customer information and bank assets.
Disseminate information regarding legal and fraud issues, to protect customers and retailers against fraud.
Operations:
Perform various administrative and operational tasks when opening and closing accounts, account maintenance and changes, and documentation. Follow maintenance and closed account procedures for all types of deposit accounts.
Update central file information when working with account portfolios & compliance regulated forms.
Accurately submit customer workflow/task requests as required in the appropriate systems.
Review the daily overdraft report to proactively catch your customers before they default.
Comply with any and all audit regulations concerning the security of your work area and branch location.
When working in the Teller area, process financial transactions including receiving deposits and loan payments, cashing checks, issuing withdrawals, recording night deposits, selling cashier's checks and money orders as well as answering customer questions. Maintain a balanced cash drawer and maintain an accurate supply of cash and coin.
Organize time to complete duties without sacrificing service to customers.
Maintain a neat and organized work area
Performs all other duties, as assigned, to increase performance of Merchants.
Accept request to cross-train for additional duties.
Teamwork/Relationships:
This position will report directly to Universal Banking Manager or Retail Banking Manager (depending on market) with performance and direction engagement from the Market President.
Collaborate with other team members to ensure branch operations run smoothly and efficiently.
Respond to supervisory guidance and direction, ask good questions, listen and do the appropriate detective work to either help yourself or our customers.
Active and willing to work at trade shows, promotional events, and marketing activities during work ours and on evenings and weekends as requested.
Participate in community activities to actively promote the bank.
Contribute to a positive working environment through words and actions.
Avoid personal phone calls, text messages, and non-business related emails (internal and external), and internet usage (unless in an urgent situation).
Regular and dependable on-time attendance is an essential function of the job.
Physical Working Conditions:
Climate-controlled inside working environment with low noise level. No environmental hazards or chemicals. While performing the duties of this job, the employee is regularly required to sit and stand; must occasionally lift and/or move up to 35 pounds. This position requires extensive work on a computer system.
Experience and Skill Requirements:
Banking experience is a plus for Level I
High degree of tact and professionalism
Strong communication and interpersonal skills
Strong customer service skills and experience.
Demonstrated success working onsite and adhering to a work schedule
Flexibility to work varied shifts and hours (including Saturdays).
Demonstrated success handling difficult customer situations.
Demonstrated ability to stop, pause and speak up when concerned about a coworker's or customer's behavior.
Ability to use intuition and common sense to carry out instructions, understand procedures, speak professionally and clearly to customers and employees as well as to escalate to supervisor when needed.
Strong time management skills and the ability to multi-task and prioritize.
Strong math skills and abilities.
Cash handling experience desired
Strong computer system proficiency.
Ability to learn and follow established regulatory and compliance guidelines, policies and procedures.
Strong attention to detail.
A genuine desire to have engaging conversations with customers to identify and solve customer needs, as well as to offer additional appropriate products and service solutions
$30k-34k yearly est. Easy Apply 5d ago
Financial Associate
Avera 4.6
Personal banker job in Cresco, IA
**Worker Type:** Regular **Work Shift:** Day Shift (United States of America) Join Our Team! At Regional Health Services, we strive to create a positive, team-oriented work environment for our staff. Our professional team of clinical, administrative, and support staff work each day to better serve and care for our community. If you would like to join us on our mission, apply today!
**Position Highlights**
POSITION SUMMARY: Generate revenue from patient/client accounts by submitting claims to the appropriate payer. Review daily receipts and process payments to patient accounts. Communicate with insurance companies, healthcare providers, and patients in person, in writing, and by phone. Assist with other duties as assigned by the Patient Financial Services (PFS) Manager.
POSITION QUALIFICATIONS:
High school diploma.
Knowledge of medical billing and collection practices preferred.
Knowledge of Excel and email.
Demonstrated ability to learn new tasks.
At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.
The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at ************.
Additional Notices:
For TTY, dial 711
Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.
$23k-30k yearly est. 60d+ ago
Financial Associate
Avera Health 4.6
Personal banker job in Cresco, IA
Worker Type: Regular Work Shift: Day Shift (United States of America) Join Our Team! At Regional Health Services, we strive to create a positive, team-oriented work environment for our staff. Our professional team of clinical, administrative, and support staff work each day to better serve and care for our community. If you would like to join us on our mission, apply today!
Position Highlights
POSITION SUMMARY: Generate revenue from patient/client accounts by submitting claims to the appropriate payer. Review daily receipts and process payments to patient accounts. Communicate with insurance companies, healthcare providers, and patients in person, in writing, and by phone. Assist with other duties as assigned by the Patient Financial Services (PFS) Manager.
POSITION QUALIFICATIONS:
High school diploma.
Knowledge of medical billing and collection practices preferred.
Knowledge of Excel and email.
Demonstrated ability to learn new tasks.
$32k-42k yearly est. Auto-Apply 23d ago
Universal Banker (Part Time)
Ent Credit Union 4.5
Personal banker job in Northfield, MN
Ent Credit Union and Wings Credit Union are joining forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click here.
Job Description
This position is responsible for acquiring, expanding, and enriching current and future member relationships by assisting and educating members in opening and managing their accounts and finances, building long-term relationships, and cross-selling the products and services that will help them be financially successful. Providing personalized, professional service to all members in an exceptional manner, and seeking out opportunities for additional business.
Hours: Monday-Friday 8:30am-1:15pm, every other Saturday 8:45am-1:15pm.
Essential Functions:
Assist members with basic requests related to deposits, withdrawals, check cashing, opening new accounts, completing service requests, and submitting credit applications.
Proactively educate members on the features and benefit of the Credit Union's products and services and actively cross sell and make qualified referrals for additional appropriate loan, deposit and fee income products and services.
Establish trust and lasting relationships with members by building a personal connection through engagement, education, asking open-ended questions, listening, and having a consultative approach.
Maintain a healthy sales pipeline by collecting member contact information and scheduling follow-ups for individuals who have a further need for engagement.
Refer members to financial experts, as needed (e.g First Mortgage and Financial advisors).
Properly diagnose and perform research to resolve moderately complex member issues including communicating with other departments for issue resolution.
Consistently exceeds established sales goals.
Assist, serve, and follow up as necessary with members who have fraud and forgery, deceased accounts, retirement services, account maintenance, business needs, and other unique account types to meet their continued needs and provide exceptional service.
Responsible for providing notarial services to members, including witnessing and authenticating documents and verifying members identity.
Support the branch community by being involved in Wings sponsored events and/or community events.
Stay current on all Wings promotions and participates in contests and activities to support the goals.
Follows through on risk and compliance processes and policies to ensure we safeguard our members' assets, maintain their privacy, and act in their best interest.
Provide support to other teams within Retail Delivery, if needed, which may require travel.
Perform additional responsibilities as assigned to meet business needs.
Qualifications
High School diploma required, some college preferred.
Proven sales skills and 1 year member service or retail banking experience preferred.
Cash handling experience preferred.
Knowledge of banking and/or credit union regulations, preferred.
Experience recommending products and plans to improve a member's financial position, preferred.
Ability to work efficiently in a fast-paced and sometimes stressful environment while having the desire to maintain quality of service.
Excellent member service skills with a member focused mindset.
Acts as part of a cohesive team, demonstrating excellent people skills and the ability to interact positively with other employees.
Proficient with MS Office products and general office equipment.
Comfortable and confident with self-service technology.
Good organizational skills, detail oriented with strong emphasis on accuracy and integrity.
Ability to maintain composure, and problem solve with a positive solutions-oriented mindset.
Excellent verbal and non-verbal communication skills.
Required to obtain or possess a Mortgage Loan Originator (“MLO”) unique qualifier (NMLS registration number). Must have the ability to successfully complete all MLO Registry requirements, including passing background and credits checks and submitting to fingerprinting and to any other requirements of the rules enacted pursuant to the S.A.F.E. Act.
Notary license required upon hire.
Bondable
Additional Information
Pay Range: $22.25-$23.50/hr plus incentives and 3% annual target bonus. The estimated hiring range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
BENEFITS:
Generous 401(k) match
401k Discretionary Profit Sharing
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term and Long Term Disability
Health Savings Account with company contribution
Employee Assistance Program
Paid Vacation, Sick, Floating Holidays and Volunteer Time Off
Paid Holidays
Tuition Reimbursement
Paid Parental Leave
$22.3-23.5 hourly 7d ago
Personal Banker Greater Owatonna/Faribault, MN Area
Wells Fargo 4.6
Personal banker job in Owatonna, MN
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking an Associate PersonalBanker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
**In this role you will:**
+ Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
+ Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
+ Receive direction from managers and exercise judgement within defined policies and procedures
+ Develop understanding of bank products and services to connect to customers' needs
+ Interact with customers to demonstrate care and build relationships
+ Provide appropriate options for bank products and services to customer
+ Refer customers' financial needs to other bankers and partners as needed
+ This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
**Required Qualifications:**
+ 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Customer service focus with experience handling complex transactions across multiple systems
+ Experience proactively engaging with customers through outreach via phone or email
+ Ability to educate and connect customer to technology and share the value of mobile banking options
+ Ability to help customers succeed financially by offering introductions to additional team members as appropriate
+ Experience working with others on a team to meet customer needs
+ Experience fostering and developing strong customer relationships
+ Ability to build strong relationships with internal partners
+ Ability to follow policies, procedures, and regulations
+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
+ Ability to interact with integrity and professionalism with customers and team members
+ Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
+ Support customers and employees in resolving or escalating concerns or complaints
**Job Expectations:**
+ Ability to work a schedule that may include most Saturdays
+ Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
+ This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
+ This position is not eligible for Visa sponsorship
**Posting Locations:**
+ 101 N Cedar Ave, Owatonna MN
+ 104 5th St, Faribault MN
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$21.00 - $28.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
1 Feb 2026
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-515047
$34k-40k yearly est. 8d ago
Relationship Banker
Profinium Bank 4.1
Personal banker job in Owatonna, MN
Scope
You are responsible for providing an AMAZING customer experience to Profinium customers. You help customers achieve their dreams & build lasting relationships. You help the organization to provide service to our customers & deepen existing customer relationships. You make recommendations for improving banking functions & products to create an AMAZING client experience!
Accountabilities
Customer Service - 80%
You provide a high level of customer service, including greeting walk-in customers & answering incoming calls in a friendly, professional manner.
You perform paying & receiving functions for customers. This will include cashing checks, taking deposits, withdrawals, mortgage, consumer loan & other payments. Additionally, you may provide official checks & help customers with other transaction services.
You assist customers with their current account needs. This includes checking, savings, certificates, & safety deposit boxes.
You provide a high level of customer service & are knowledgeable of the bank products offered, allowing you to understand & service the customer's needs.
You ensure that the assigned cash balances on a daily basis, is kept secure at all times & must keep cash drawer within assigned drawer limits.
You understand & comply with the related laws & compliance regulations that pertain to all of your duties. Examples include bank secrecy act, privacy, & funds availability policy.
You recognize any suspicious behavior & have the ability to make decisions when to consult management on any transactions.
Retain/Expand (RE) - 15%
You successfully retain & expand the product & service offerings for our existing clients. This may include participating in joint calls with our partners, including contacting clients by phone, mail, email & in person to discuss their account relationships.
You assist clients with providing recommendations to meet their banking needs, this may include opening basic new accounts when needed.
You recommend policy/procedure enhancements to better serve customers & coworkers.
You refer clients with lending needs to a team member who can assist them.
You achieve personal goals set by you & your Manager.
You achieve Team Partnership (referral) results based on annual targets communicated by your Manager.
You assist in the successful achievement of goals set for the Branch and Bank as defined by the bank's annual organizational objectives.
You have a thorough understanding of current market trends/conditions.
You have a thorough understanding of the various products & services the bank offers & effectively communicate the value of those services & products to the client or introduce them to the appropriate expert.
Other 5%
You assess emerging issues & potential liabilities.
You have a basic understanding of the compliance function & provide support in this area when needed.
As a part of the overall team of bank employees, you may be requested to assist in the support of other bank activities.
You promote the AMAZING positive & energetic environment at Profinium by embracing our Purpose, Pledge & Pursuits (P3's) & Core Values to guide your behavior.
Requirements
Competencies
Customer Orientated - Attention to Detail - Oral/Written Communication - Adaptable - Problem Solving - Dependable - Technology Driven
Education, Experience & Skills
You value client experience & are capable of committing to a team culture like no other!
You take pride in providing a quality product & having fun along the way!
You have a High school Degree or equivalent
You have 1-2 years of experience in a community bank OR
You have 1-2 years of experience in a customer service environment
You have a high numerical aptitude
You must have dexterity to count money
You have the ability to maintain confidential information
You have skills needed in a typical office environment, including computer skills & utilization of office equipment
While performing the duties of this job, you are regularly required to move about inside the office to access file cabinets, office machinery, attend meetings, etc. You have the ability to operate a computer, carry, handle & feel objects; reach with hands & arms; communicate effectively & efficiently in person & over the phone. You must occasionally lift &/or move up to 25 pounds or more with assistance. You have the ability to travel to other locations as needed. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception & the ability to adjust focus.
The requirements listed above are representative of the knowledge, skills &/or abilities required for this position. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this job. This document is intended to describe the general content & performance requirements of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements & does not imply a contract. Other duties may be assigned.
Profinium has the exclusive right to alter this job description at any time without notice.
Salary Description $15.50 to $23.00 per hour
$15.5-23 hourly 60d+ ago
Universal Banker II
Merchants Bank 4.1
Personal banker job in Northfield, MN
Merchants Bank, Northfield, is seeking a Universal Banker. As a Universal Banker, you will be responsible for providing exceptional customer service and proactively offering a range of banking products and services to meet the financial needs of our customers. You will serve them with various banking and financial transactions, account inquiries, opening new deposit account relationships, consumer lending, and making product recommendations in an efficient and friendly manner.
Must have strong communication skills, comfortable with extensive customer contact, have sales experience, and a strong ability to multi-task and prioritize. Banking experience is a plus. This position may conduct administrative duties at the branch level.
This position will work at both the Northfield Downtown and South offices regularly. Hours are generally 8am-4:30pm Monday - Friday with a Saturday morning rotation from 8:45am-12pm. However, if staffed on the Teller line, shifts may start as early as 7:30am and as late as 6:15pm.
Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options.
Please click on Apply Now or apply in person at Merchants Bank, Northfield (329 Division St or 1611 Honey Locust Dr). Questions can be emailed to ********************. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Job Summary:
As a Universal Banker, you will be responsible for providing exceptional customer service and proactively offering a range of banking products and services to meet the financial needs of our customers. You will serve as a primary point of contact for customers, assisting them with various banking and financial transactions, account inquiries, opening new account relationships and safe deposit boxes, and making product recommendations in an efficient and friendly manner. The Universal Banker will play a crucial role in building customer relationships. You will also play an important role in fraud prevention.
Responsibilities and Skill requirements for each Universal Banker level:
Level II:
Be proficient in and conduct all Level I duties
Open & maintenance business accounts, IRAs, HSAs, CDs
Process banking transactions in the Teller area as needed
Community Engagement and External Sales Activity as directed.
Be proficient in Consumer Credit Card and ODP lending.
May conduct administrative duties at the branch level
May include Lead Teller duties
Experience required: A minimum of 6 months of front-line banking experience
Education required: High school diploma or equivalent
Responsibilities of all Universal Banker levels
Exceptional Customer Service:
Ensure that internal and external customers receive outstanding service from every employee (and speak up when they do not).
Be efficient and accurate when processing customer transactions, as outlined in current policies and procedures
Provide excellent customer service by greeting customers, seeking to understand their needs, and offering them personalized solutions.
Provide high-quality consultative conversations to uncover needs and opportunities.
Resolve customer issues and concerns promptly and effectively; escalate when needed.
Be proficient and happily able to assist customers on the systems including internet banking products, bill pay, e statements, mobile banking, telephone banking and anything else the customer may need assistance with.
Stay calm, professional and focused under pressure.
Relationship Building:
Build strong relationships with customers to understand their financial goals and identify opportunities to meet their needs.
Foster long-term customer loyalty through ongoing relationship management and exceptional service.
Build strong internal relationships with immediate coworkers as well as Merchants Bank employees in all shared services areas.
Sales and Business Development:
Meet or exceed individual sales targets for banking products (such as deposit accounts, loans and credit cards).
Conduct outbound sales activities (such as prospecting, lead generation, and follow-up on sales opportunities) as directed by supervisor.
Collaborate with other team members to achieve branch sales goals and contribute to overall business growth.
Respond to all customers inquires and forward any appropriate requests to other departments.
Promote bank products by answering inquires; inform customers of new services and product promotions.
Attend external customer meetings as requested.
Product Knowledge:
Maintain in-depth knowledge of the bank's products, services, and promotions.
Educate customers on the features, benefits, and terms of various banking products to help them make informed decisions.
Stay updated on industry trends, regulatory changes, and competitive offerings to provide accurate and up-to-date information to customers.
Compliance and Risk Management:
Complete all required compliance training and certifications on time to maintain a comprehensive understanding of compliance requirements.
Collect Privacy Codes/Security word as well as update email addresses and contact numbers.
Process transactions efficiently and accurately, ensuring compliance with internal policies, procedures, controls, and banking regulations.
Follow all bank policies, procedures, and regulatory guidelines to ensure compliance and mitigate risk.
Adhere to security and fraud prevention measures to safeguard customer information and bank assets.
Disseminate information regarding legal and fraud issues, to protect customers and retailers against fraud.
Operations:
Perform various administrative and operational tasks when opening and closing accounts, account maintenance and changes, and documentation. Follow maintenance and closed account procedures for all types of deposit accounts.
Update central file information when working with account portfolios & compliance regulated forms.
Accurately submit customer workflow/task requests as required in the appropriate systems.
Review the daily overdraft report to proactively catch your customers before they default.
Comply with any and all audit regulations concerning the security of your work area and branch location.
When working in the Teller area, process financial transactions including receiving deposits and loan payments, cashing checks, issuing withdrawals, recording night deposits, selling cashier's checks and money orders as well as answering customer questions. Maintain a balanced cash drawer and maintain an accurate supply of cash and coin.
Organize time to complete duties without sacrificing service to customers.
Maintain a neat and organized work area
Performs all other duties, as assigned, to increase performance of Merchants.
Accept request to cross-train for additional duties.
Teamwork/Relationships:
This position will report directly to Universal Banking Manager or Retail Banking Manager (depending on market) with performance and direction engagement from the Market President.
Collaborate with other team members to ensure branch operations run smoothly and efficiently.
Respond to supervisory guidance and direction, ask good questions, listen and do the appropriate detective work to either help yourself or our customers.
Active and willing to work at trade shows, promotional events, and marketing activities during work ours and on evenings and weekends as requested.
Participate in community activities to actively promote the bank.
Contribute to a positive working environment through words and actions.
Avoid personal phone calls, text messages, and non-business related emails (internal and external), and internet usage (unless in an urgent situation).
Regular and dependable on-time attendance is an essential function of the job.
Physical Working Conditions:
Climate-controlled inside working environment with low noise level. No environmental hazards or chemicals. While performing the duties of this job, the employee is regularly required to sit and stand; must occasionally lift and/or move up to 35 pounds. This position requires extensive work on a computer system.
Experience and Skill Requirements:
Banking experience is a plus for Level I, and required for Levels II & III
High degree of tact and professionalism
Strong communication and interpersonal skills
Strong customer service skills and experience.
Demonstrated success working onsite and adhering to a work schedule
Flexibility to work varied shifts and hours (including Saturdays).
Demonstrated success handling difficult customer situations.
Demonstrated ability to stop, pause and speak up when concerned about a coworker's or customer's behavior.
Ability to use intuition and common sense to carry out instructions, understand procedures, speak professionally and clearly to customers and employees as well as to escalate to supervisor when needed.
Strong time management skills and the ability to multi-task and prioritize.
Strong math skills and abilities.
Cash handling experience desired
Strong computer system proficiency.
Ability to learn and follow established regulatory and compliance guidelines, policies and procedures.
Strong attention to detail.
A genuine desire to have engaging conversations with customers to identify and solve customer needs, as well as to offer additional appropriate products and service solutions
$30k-34k yearly est. Easy Apply 10d ago
Assistant Universal Banker
Minnwest Corporation 4.1
Personal banker job in Lewiston, MN
About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:
The customer is the first priority.
We will keep all of the commitments we make.
We are the people who get things done.
We will work together as a team.
Job Summary: The Assistant Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous customer experience, from sales to service. This position consists of extensive customer contact and requires strong communication skills, professionalism, customer focus and computer system proficiency.
This position requires travel to various branches to provide adequate staffing coverage due to staffing needs as well as to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training. If the local branch location has a bank vehicle, the bank vehicle should be booked for this travel. If not, the Universal Banker will be paid mileage while using their own vehicle.
Duties and Responsibilities (including but not limited to) :
Provide prompt, courteous and quality customer service to support customers' banking needs by completing a variety of teller transactions.
Execute financial transactions as requested, recognizing red flags regarding fraud and scams.
Complete teller functions including but not limited to receiving checks and cash for deposits, verifying cash and endorsements, issuing receipts, cashier's checks, cashing checks and paying out funds on upon verification of signature and balance, balancing of cash drawer and maintaining established cash level.
Assist customers with account changes or inquiries as well as any issues or questions.
Maintain knowledge of, identify and recommend bank products and services to fulfill customer needs.
Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.
Travel to various branches to provide staffing coverage due to unexpected illnesses, etc. and occasional travel to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training.
Minimum Requirements:
High school diploma
6 months of cash handling and customer service
Basic reading, writing and mathematical skills
Ability to communicate with customers and coworkers in a clear, effective and professional manner
Willing to continuously learn and grow within the organization
Preferred Qualifications:
1 to 2 years of experience in a financial or banking environment
2-year associate degree
Schedule: Monday - Friday: 8:00 a.m. - 5:00 p.m.
Universal Banker/Virtual Banker Pay differential for Saturdays and travel to other locations
Language stipend available for bilingual employees
Workplace Environment:
Requires face-to-face interaction and coordination of work with customers, other employees and departments, and in-person interaction.
Working at a computer and utilizing a telephone
Occasionally lifting up to 50lbs
Pay Range: $16.00-18.00 /hr.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate's job-related knowledge, skills, and experience, among other factors.
Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:
Comprehensive Medical, Vision and Dental Insurance
Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
Paid Holidays and Competitive Paid Vacation Days
Paid Parental Leave
Short- and Long-Term Disability
Life, Critical Illness, and Accidental Insurance
Tuition Reimbursement and Career Development Opportunities
Employee Assistance Program (EAP)
Paid Time Off to volunteer in your community
Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group
All benefits are subject to eligibility requirements.
A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission or your offer of employment.
EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$16-18 hourly Auto-Apply 60d+ ago
Financial Associate
Avera 4.6
Personal banker job in Cresco, IA
Worker Type:
Regular
Work Shift:
Day Shift (United States of America)
Join Our Team!
At Regional Health Services, we strive to create a positive, team-oriented work environment for our staff. Our professional team of clinical, administrative, and support staff work each day to better serve and care for our community. If you would like to join us on our mission, apply today!
Position Highlights
POSITION SUMMARY: Generate revenue from patient/client accounts by submitting claims to the appropriate payer. Review daily receipts and process payments to patient accounts. Communicate with insurance companies, healthcare providers, and patients in person, in writing, and by phone. Assist with other duties as assigned by the Patient Financial Services (PFS) Manager.
POSITION QUALIFICATIONS:
High school diploma.
Knowledge of medical billing and collection practices preferred.
Knowledge of Excel and email.
Demonstrated ability to learn new tasks.
$23k-30k yearly est. Auto-Apply 14d ago
Universal Banker (Part Time)
Ent Federal Credit Union 4.5
Personal banker job in Northfield, MN
This position is responsible for acquiring, expanding, and enriching current and future member relationships by assisting and educating members in opening and managing their accounts and finances, building long-term relationships, and cross-selling the products and services that will help them be financially successful. Providing personalized, professional service to all members in an exceptional manner, and seeking out opportunities for additional business.
Hours: Monday-Friday 8:30am-1:15pm, every other Saturday 8:45am-1:15pm.
Essential Functions:
* Assist members with basic requests related to deposits, withdrawals, check cashing, opening new accounts, completing service requests, and submitting credit applications.
* Proactively educate members on the features and benefit of the Credit Union's products and services and actively cross sell and make qualified referrals for additional appropriate loan, deposit and fee income products and services.
* Establish trust and lasting relationships with members by building a personal connection through engagement, education, asking open-ended questions, listening, and having a consultative approach.
* Maintain a healthy sales pipeline by collecting member contact information and scheduling follow-ups for individuals who have a further need for engagement.
* Refer members to financial experts, as needed (e.g First Mortgage and Financial advisors).
* Properly diagnose and perform research to resolve moderately complex member issues including communicating with other departments for issue resolution.
* Consistently exceeds established sales goals.
* Assist, serve, and follow up as necessary with members who have fraud and forgery, deceased accounts, retirement services, account maintenance, business needs, and other unique account types to meet their continued needs and provide exceptional service.
* Responsible for providing notarial services to members, including witnessing and authenticating documents and verifying members identity.
* Support the branch community by being involved in Wings sponsored events and/or community events.
* Stay current on all Wings promotions and participates in contests and activities to support the goals.
* Follows through on risk and compliance processes and policies to ensure we safeguard our members' assets, maintain their privacy, and act in their best interest.
* Provide support to other teams within Retail Delivery, if needed, which may require travel.
* Perform additional responsibilities as assigned to meet business needs.
* High School diploma required, some college preferred.
* Proven sales skills and 1 year member service or retail banking experience preferred.
* Cash handling experience preferred.
* Knowledge of banking and/or credit union regulations, preferred.
* Experience recommending products and plans to improve a member's financial position, preferred.
* Ability to work efficiently in a fast-paced and sometimes stressful environment while having the desire to maintain quality of service.
* Excellent member service skills with a member focused mindset.
* Acts as part of a cohesive team, demonstrating excellent people skills and the ability to interact positively with other employees.
* Proficient with MS Office products and general office equipment.
* Comfortable and confident with self-service technology.
* Good organizational skills, detail oriented with strong emphasis on accuracy and integrity.
* Ability to maintain composure, and problem solve with a positive solutions-oriented mindset.
* Excellent verbal and non-verbal communication skills.
* Required to obtain or possess a Mortgage Loan Originator ("MLO") unique qualifier (NMLS registration number). Must have the ability to successfully complete all MLO Registry requirements, including passing background and credits checks and submitting to fingerprinting and to any other requirements of the rules enacted pursuant to the S.A.F.E. Act.
* Notary license required upon hire.
* Bondable
$36k-43k yearly est. 12d ago
Personal Banker Greater Owatonna/Faribault, MN Area
Wells Fargo 4.6
Personal banker job in Faribault, MN
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate PersonalBanker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
In this role you will:
* Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
* Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
* Receive direction from managers and exercise judgement within defined policies and procedures
* Develop understanding of bank products and services to connect to customers' needs
* Interact with customers to demonstrate care and build relationships
* Provide appropriate options for bank products and services to customer
* Refer customers' financial needs to other bankers and partners as needed
* This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
Required Qualifications:
* 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
* Customer service focus with experience handling complex transactions across multiple systems
* Experience proactively engaging with customers through outreach via phone or email
* Ability to educate and connect customer to technology and share the value of mobile banking options
* Ability to help customers succeed financially by offering introductions to additional team members as appropriate
* Experience working with others on a team to meet customer needs
* Experience fostering and developing strong customer relationships
* Ability to build strong relationships with internal partners
* Ability to follow policies, procedures, and regulations
* Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
* Ability to interact with integrity and professionalism with customers and team members
* Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
* Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
* Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
* Support customers and employees in resolving or escalating concerns or complaints
Job Expectations:
* Ability to work a schedule that may include most Saturdays
* Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
* This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
* This position is not eligible for Visa sponsorship
Posting Locations:
* 101 N Cedar Ave, Owatonna MN
* 104 5th St, Faribault MN
Pay Range
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$21.00 - $28.00
Benefits
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.
* Health benefits
* 401(k) Plan
* Paid time off
* Disability benefits
* Life insurance, critical illness insurance, and accident insurance
* Parental leave
* Critical caregiving leave
* Discounts and savings
* Commuter benefits
* Tuition reimbursement
* Scholarships for dependent children
* Adoption reimbursement
Posting End Date:
1 Feb 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$34k-40k yearly est. 8d ago
Full-time Universal Banker II
Merchants Bank 4.1
Personal banker job in Cannon Falls, MN
Merchants Bank, Cannon Falls, has an opening for a full-time Universal Banker II. As a Universal Banker, you will be responsible for providing exceptional customer service and proactively offering a range of banking products and services to meet the financial needs of our customers. You will serve them by opening new deposit account relationships, account inquiries, doing various banking and financial transactions, and making product recommendations in an efficient and friendly manner.
Must have strong communication skills, comfortable with extensive customer contact, have sales experience, and a strong ability to multi-task and prioritize. Banking experience is a plus.
The hours for this position will generally be Monday-Friday 8:00am - 5:00pm. Must be flexible to occasionally assist in opening the branch at 6:40am and closing at 5:45pm and Saturday mornings from 9am-noon as needed. Must be flexible to work occasional shifts at nearby branches.
Merchants Bank offers competitive wages and benefits for our full-time employees including health, dental, life, disability and vision insurance; flexible spending accounts, 401(k) and ESOP retirement plans; bonus plan; paid time off; tuition reimbursement; and a variety of voluntary supplemental insurance options.
Please click on Apply Now or apply in person at Merchants Bank, Cannon Falls (300 W Main Street). Questions can be emailed to ********************. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
Job Summary:
As a Universal Banker, you will be responsible for providing exceptional customer service and proactively offering a range of banking products and services to meet the financial needs of our customers. You will serve as a primary point of contact for customers, assisting them with various banking and financial transactions, account inquiries, opening new account relationships and safe deposit boxes, and making product recommendations in an efficient and friendly manner. The Universal Banker will play a crucial role in building customer relationships. You will also play an important role in fraud prevention.
Responsibilities and Skill requirements for each Universal Banker level:
Level I:
Open & maintenance basic checking and savings deposit accounts
Process banking transactions in the Teller area
Open, close and maintain safe deposit boxes
Serve as a Vault Attendant if needed in the Branch
If person is doing more than 50% Teller work, they may report to the Lead Teller and be considered in the Teller Department
Experience required: Relevant customer service experience; banking experience a plus
Education required: High school diploma or equivalent
Level II:
Be proficient in and conduct all Level I duties
Open & maintenance business accounts, IRAs, HSAs, CDs
Process banking transactions in the Teller area as needed
Community Engagement and External Sales Activity as directed.
Be proficient in Consumer Credit Card and ODP lending.
May conduct administrative duties at the branch level
May include Lead Teller duties
Experience required: A minimum of 6 months of front-line banking experience
Education required: High school diploma or equivalent
Responsibilities of all Universal Banker levels
Exceptional Customer Service:
Ensure that internal and external customers receive outstanding service from every employee (and speak up when they do not).
Be efficient and accurate when processing customer transactions, as outlined in current policies and procedures
Provide excellent customer service by greeting customers, seeking to understand their needs, and offering them personalized solutions.
Provide high-quality consultative conversations to uncover needs and opportunities.
Resolve customer issues and concerns promptly and effectively; escalate when needed.
Be proficient and happily able to assist customers on the systems including internet banking products, bill pay, e statements, mobile banking, telephone banking and anything else the customer may need assistance with.
Stay calm, professional and focused under pressure.
Relationship Building:
Build strong relationships with customers to understand their financial goals and identify opportunities to meet their needs.
Foster long-term customer loyalty through ongoing relationship management and exceptional service.
Build strong internal relationships with immediate coworkers as well as Merchants Bank employees in all shared services areas.
Sales and Business Development:
Meet or exceed individual sales targets for banking products (such as deposit accounts, loans and credit cards).
Conduct outbound sales activities (such as prospecting, lead generation, and follow-up on sales opportunities) as directed by supervisor.
Collaborate with other team members to achieve branch sales goals and contribute to overall business growth.
Respond to all customers inquires and forward any appropriate requests to other departments.
Promote bank products by answering inquires; inform customers of new services and product promotions.
Attend external customer meetings as requested.
Product Knowledge:
Maintain in-depth knowledge of the bank's products, services, and promotions.
Educate customers on the features, benefits, and terms of various banking products to help them make informed decisions.
Stay updated on industry trends, regulatory changes, and competitive offerings to provide accurate and up-to-date information to customers.
Compliance and Risk Management:
Complete all required compliance training and certifications on time to maintain a comprehensive understanding of compliance requirements.
Collect Privacy Codes/Security word as well as update email addresses and contact numbers.
Process transactions efficiently and accurately, ensuring compliance with internal policies, procedures, controls, and banking regulations.
Follow all bank policies, procedures, and regulatory guidelines to ensure compliance and mitigate risk.
Adhere to security and fraud prevention measures to safeguard customer information and bank assets.
Disseminate information regarding legal and fraud issues, to protect customers and retailers against fraud.
Operations:
Perform various administrative and operational tasks when opening and closing accounts, account maintenance and changes, and documentation. Follow maintenance and closed account procedures for all types of deposit accounts.
Update central file information when working with account portfolios & compliance regulated forms.
Accurately submit customer workflow/task requests as required in the appropriate systems.
Review the daily overdraft report to proactively catch your customers before they default.
Comply with any and all audit regulations concerning the security of your work area and branch location.
When working in the Teller area, process financial transactions including receiving deposits and loan payments, cashing checks, issuing withdrawals, recording night deposits, selling cashier's checks and money orders as well as answering customer questions. Maintain a balanced cash drawer and maintain an accurate supply of cash and coin.
Organize time to complete duties without sacrificing service to customers.
Maintain a neat and organized work area
Performs all other duties, as assigned, to increase performance of Merchants.
Accept request to cross-train for additional duties.
Teamwork/Relationships:
This position will report directly to Universal Banking Manager or Retail Banking Manager (depending on market) with performance and direction engagement from the Market President.
Collaborate with other team members to ensure branch operations run smoothly and efficiently.
Respond to supervisory guidance and direction, ask good questions, listen and do the appropriate detective work to either help yourself or our customers.
Active and willing to work at trade shows, promotional events, and marketing activities during work ours and on evenings and weekends as requested.
Participate in community activities to actively promote the bank.
Contribute to a positive working environment through words and actions.
Avoid personal phone calls, text messages, and non-business related emails (internal and external), and internet usage (unless in an urgent situation).
Regular and dependable on-time attendance is an essential function of the job.
Physical Working Conditions:
Climate-controlled inside working environment with low noise level. No environmental hazards or chemicals. While performing the duties of this job, the employee is regularly required to sit and stand; must occasionally lift and/or move up to 35 pounds. This position requires extensive work on a computer system.
Experience and Skill Requirements:
Banking experience is a plus
High degree of tact and professionalism
Strong communication and interpersonal skills
Strong customer service skills and experience.
Demonstrated success working onsite and adhering to a work schedule
Flexibility to work varied shifts and hours (including Saturdays).
Demonstrated success handling difficult customer situations.
Demonstrated ability to stop, pause and speak up when concerned about a coworker's or customer's behavior.
Ability to use intuition and common sense to carry out instructions, understand procedures, speak professionally and clearly to customers and employees as well as to escalate to supervisor when needed.
Strong time management skills and the ability to multi-task and prioritize.
Strong math skills and abilities.
Cash handling experience desired
Strong computer system proficiency.
Ability to learn and follow established regulatory and compliance guidelines, policies and procedures.
Strong attention to detail.
A genuine desire to have engaging conversations with customers to identify and solve customer needs, as well as to offer additional appropriate products and service solutions
$30k-34k yearly est. Easy Apply 10d ago
Assistant Universal Banker
Minnwest Corporation 4.1
Personal banker job in Lewiston, MN
About Minnwest: Minnwest is a family owned, community bank based in Minnesota and South Dakota. We believe our success is measured by the extent in which we have a positive impact on the communities we serve. We are committed to building strong, vibrant communities through our core values:
The customer is the first priority.
We will keep all of the commitments we make.
We are the people who get things done.
We will work together as a team.
Job Summary: The Assistant Universal Banker is responsible for providing all Minnwest Bank customers with a professional and courteous customer experience, from sales to service. This position consists of extensive customer contact and requires strong communication skills, professionalism, customer focus and computer system proficiency.
This position requires travel to various branches to provide adequate staffing coverage due to staffing needs as well as to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training. If the local branch location has a bank vehicle, the bank vehicle should be booked for this travel. If not, the Universal Banker will be paid mileage while using their own vehicle.
Duties and Responsibilities (including but not limited to):
Provide prompt, courteous and quality customer service to support customers' banking needs by completing a variety of teller transactions.
Execute financial transactions as requested, recognizing red flags regarding fraud and scams.
Complete teller functions including but not limited to receiving checks and cash for deposits, verifying cash and endorsements, issuing receipts, cashier's checks, cashing checks and paying out funds on upon verification of signature and balance, balancing of cash drawer and maintaining established cash level.
Assist customers with account changes or inquiries as well as any issues or questions.
Maintain knowledge of, identify and recommend bank products and services to fulfill customer needs.
Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.
Travel to various branches to provide staffing coverage due to unexpected illnesses, etc. and occasional travel to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training.
Minimum Requirements:
High school diploma
6 months of cash handling and customer service
Basic reading, writing and mathematical skills
Ability to communicate with customers and coworkers in a clear, effective and professional manner
Willing to continuously learn and grow within the organization
Preferred Qualifications:
1 to 2 years of experience in a financial or banking environment
2-year associate degree
Schedule: Monday - Friday: 8:00 a.m. - 5:00 p.m.
Universal Banker/Virtual Banker Pay differential for Saturdays and travel to other locations
Language stipend available for bilingual employees
Workplace Environment:
Requires face-to-face interaction and coordination of work with customers, other employees and departments, and in-person interaction.
Working at a computer and utilizing a telephone
Occasionally lifting up to 50lbs
Pay Range: $16.00-18.00 /hr.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate's job-related knowledge, skills, and experience, among other factors.
Minnwest Benefits: In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Minnwest Bank is focused on taking care of our employees and their families, and supporting their health and financial well-being, including:
Comprehensive Medical, Vision and Dental Insurance
Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
Paid Holidays and Competitive Paid Vacation Days
Paid Parental Leave
Short- and Long-Term Disability
Life, Critical Illness, and Accidental Insurance
Tuition Reimbursement and Career Development Opportunities
Employee Assistance Program (EAP)
Paid Time Off to volunteer in your community
Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group
All benefits are subject to eligibility requirements.
A full background check, including federal, state, county, and civil, and general financial credit check will be conducted on the final candidate for this position. Candidate must pass the background check and financial credit check in order to obtain employment with Minnwest. Failure to meet any of the requirements may result in a rescission or your offer of employment.
EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$16-18 hourly Auto-Apply 60d+ ago
Personal Banker Greater Owatonna/Faribault, MN Area
Wells Fargo 4.6
Personal banker job in Faribault, MN
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking an Associate PersonalBanker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
**In this role you will:**
+ Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
+ Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
+ Receive direction from managers and exercise judgement within defined policies and procedures
+ Develop understanding of bank products and services to connect to customers' needs
+ Interact with customers to demonstrate care and build relationships
+ Provide appropriate options for bank products and services to customer
+ Refer customers' financial needs to other bankers and partners as needed
+ This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
**Required Qualifications:**
+ 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Customer service focus with experience handling complex transactions across multiple systems
+ Experience proactively engaging with customers through outreach via phone or email
+ Ability to educate and connect customer to technology and share the value of mobile banking options
+ Ability to help customers succeed financially by offering introductions to additional team members as appropriate
+ Experience working with others on a team to meet customer needs
+ Experience fostering and developing strong customer relationships
+ Ability to build strong relationships with internal partners
+ Ability to follow policies, procedures, and regulations
+ Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
+ Ability to interact with integrity and professionalism with customers and team members
+ Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
+ Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
+ Support customers and employees in resolving or escalating concerns or complaints
**Job Expectations:**
+ Ability to work a schedule that may include most Saturdays
+ Maintains cash drawer, cash handling and balancing and spends time completing service-related tasks as needed
+ This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (************************************************* provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
+ This position is not eligible for Visa sponsorship
**Posting Locations:**
+ 101 N Cedar Ave, Owatonna MN
+ 104 5th St, Faribault MN
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$21.00 - $28.00
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
1 Feb 2026
***** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-515047
How much does a personal banker earn in Rochester, MN?
The average personal banker in Rochester, MN earns between $32,000 and $50,000 annually. This compares to the national average personal banker range of $29,000 to $48,000.