Retail Customer Service Supervisor
Hoover, AL job
PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.
Benefits that benefit you
* Paid Weekly
* Health & Wellness Benefits
* 401k Plan with company match
* Paid Time off for full-time associates
* Associate discounts
* Tuition Assistance
* Career pathing
* Development opportunities
Job Summary
PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement.
Essential Responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
* Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
* Validates completion of assigned operational messages and engagement video compliance.
* Supports the various Services businesses as needed when the Experience Leader is not available
* Delegate and validate completion of daily tasks.
* Leads and directs associates when acting as the Leader on Duty
* Address and administer associate complaints and grievances.
* Recognizes and celebrates associates driving overall associate engagement.
Brand Integrity and Overall Store Experience:
* Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
* Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics.
* Responsible for live pet sales and pet adoptions.
* Supports with monthly live cycle counts, addresses discrepancies.
* Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives.
* Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience
* Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
* Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics.
* Ensures a safe environment for our associates, pets, and pet parents.
* Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
* Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards.
* Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
* Assists and works in other departments as required. Other duties may be assigned.
* Follows all company policies and procedures.
Qualifications
* 2+ years of retail experience in a customer-focused environment.
* Leadership experience preferred.
* Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
* Proficiency in computer applications.
* Strong written and verbal communication skills.
* Ability to react under pressure and maintain composure.
* Strong organizational skills and attention to detail.
Supervisory responsibility
* No direct reports, however, are expected to guide and support the development of other associates.
* Provides feedback on associate performance to direct supervisor.
* Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.
Essential physical demands and work environment
* Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
* While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at *********************************
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
Auto-ApplyEvent Coordinator
Birmingham, AL job
Store - BIRM-TRUSSVILLE, AL Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
Event Coordination
* Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
* Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
* Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
* Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
* Communicate events with clients and store team members.
* Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
* Adjust plans and events based on client's feedback and needs.
* Create backup or emergency plans to be executed as needed.
* Ensure client satisfaction for scheduled events.
* Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.
Customer Experience
* Help customers shop, locate products, and provide them with solutions.
* Provide fast and friendly check out experience.
* Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
* Educate customer on Voice of Customer (VOC) survey.
* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
* Participate in the truck un-load, stocking and planogram (POGs) processes.
* Complete merchandise recovery and maintenance.
* Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
* Support shrink and safety programs
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
* Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
* Cross trained in Custom Framing selling and production.
* Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
* Energetic and enthusiastic and personality.
* The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
* Must have excellent people skills.
* Must have experience working with children and children's events.
* Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
* Must have organizational skills, interpersonal skills, and creative problem-solving skills.
* Retail and/or customer service experience required
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time.
* Ability to move throughout the store.
* Regular bending, lifting, carrying, reaching, and stretching.
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyFree People Stylist
Birmingham, AL job
A Stylist contributes to driving sales through providing a genuine experience to each customer.
Role Responsibilities Brand Experience
Acts as a brand representative reflective of the company values; drives the store experience on the sales floor through an energized pace
Initiates conversation, shares advice and product knowledge to interact with the customer in every zone in a personalized, genuine way
Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Teamwork + Communication
Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
Collaborates with peers and leadership, sharing ideas with the team and actively participating in daily meetings, store initiatives, and brand focuses
Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
Visual + Business operations
Maintains Free People's visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what's new and what's reship
Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Role Qualifications
Love for the FP brand
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range Starting from USD $12.00/Hr.
Auto-ApplyAnthropologie Visual Merchandising Manager
Birmingham, AL job
The Visual Merchandising Manager directs the merchandising, product flow, and display while supporting daily store operations to create an inspiring and dynamic experience for the customer.
Role Responsibilities
Customer Experience
Partners with store leadership in managing product flow and visual execution while empowering the team to prioritize the customer
Takes a forward-thinking approach to the customer experience, in-store marketing, merchandising, and fostering a creative community to drive sales and create a compelling store environment
Mentors the team to provide a frictionless customer experience by utilizing technology to transact in the moment; prioritizes omni services through all channels to exceed customer expectations
Leadership + Team Management
Promotes an inclusive environment by representing and amplifying all voices, actively seeking and advocating different perspectives
Sets clear objectives and expectations by coaching team members on analysis of business related to visual presentation to achieve department sales goals
Supports the Store Brand Leader in identifying and onboarding external talent; invests in internal employee engagement to retain a diverse team and fuel internal growth
Utilizes brand resources to teach standards of product flow and merchandising; develops teams' product knowledge to appeal to the local customer
Visual + Business Operations
Manages the visual direction from planning through execution to meet Company expectations, budgets, and timeline while strategizing according to individual store characteristics
Assesses store business using Company reporting tools to identify merchant opportunities within product placement, outfitting, and stock levels
Plans and owns an effective shipment process utilizing reporting and business analysis to maximize new product placement on the floor and in back of house; creates strategies for replenishment and recovery of sell-through and markdowns
Contributes to a customer-first philosophy flexing schedule to the needs of the business and supporting operations and zone coverage as needed
Communication + Relationships
Provides global product and visual feedback to Store Manager and District Manager; submits store environment photos to highlight merchandising and display updates
Checks in with leadership to maintain communication and ensure completion of store directives and projects
Embraces a culture of development by protecting time with direct reports and consistently delivering feedback for individual personal growth and succession planning
Contributes to positive team morale through brand and store initiatives such as the SPARKED Journal, employee recognition, and team building activities
Role Qualifications
Anthro brand fan
3+ years store visual merchandising and leadership experience
Strong merchant skills and a history of delivering financial results
Experience with floor planning
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range Starting from USD $25.00/Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Auto-ApplyAssistant Store Manager - Jefferson State CC Bookstore - Hoover
Hoover, AL job
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis.
Responsibilities
As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation.
Expectations:
Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service.
Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.
Manage customer and/or employee issues appropriately, timely, and with respect.
Assist with hiring and training new employees for the sales floor or other departments.
Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store.
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees.
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
3+ years' experience in a retail setting.
1+ year supervisory experience preferred or a graduate of the Best Seller Program.
High school diploma/GED preferred.
Ability to work a flexible schedule including evenings, weekends, and holidays.
Familiarity with financial and customer service principles.
Basic reading, writing and accounting skills required.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Auto-ApplyBarista - Temporary
Birmingham, AL job
Title: Barista - Temporary EmploymentType: Temporary JobSummary: A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.
**You'll make a great Barista if you have what we term to be good "behaviors."** Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations.
These behaviors collectively demonstrate that you:
- Maintain reliable and punctual attendance for scheduled shifts.
- Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays.
- Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
- Are supportive and considerate of colleagues, going out of your way to help others in the team and showing them kindness.
- Are always cheerful with customers, consistently going out of your way to help them.
- Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
- Above all, show that you enjoy being a barista!
**As a Barista, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista.**
You will be trained and expected to be proficient in:
- Using varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently.
- Developing strong merchandising skills to maintain the café presentation and cleanliness of the Café.
- Developing effective visual merchandising skills to maintain the counter and floor retail fixtures, equally.
- Running a register competently to serve customers quickly and reliably.
- Supporting the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows.
- Making food and drinks properly with ease and accuracy, using a combination of your own knowledge or that of your colleagues, and the available information like drink recipe guides, product spec sheets and other tools.
- Maintaining café cleanliness through accurate and reliable execution of daily and weekly cleaning tasks during your shift.
- Following and executing First In First Out (FIFO) practices and dating product consistently and correctly.
- Supporting the bookfloor team willingly and effectively when needed.
- Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behaviors and issues in the store.
All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster.
**As you gain experience, you should expect your barista knowledge and skills to develop.**
Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will:
- Build café knowledge of the products we offer across beverage, bakery and savory options and gifting.
- Use this knowledge to maintain the presentation in an interesting and appetizing manner.
- Speak about and support key sales objectives such as new LTO items or café promotions sharing this knowledge with customers and colleagues.
- Be able to make effective food and beverage customization recommendations to customers on varied items.
- Build knowledge and engagement for execution of café retail options.
- Understand and use Café training tools appropriately.
- Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards correctly and reliably.
- Use this knowledge to support the success of key products and promotions, equally.
**As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path - Senior Barista - where you will take on new challenges and gain further opportunities for growth.**
You will, of course, comply with all company policies and procedures.
WhatYouDo:
Knowledge&Experience:
EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Master Stylist
Tuscaloosa, AL job
on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Master Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
* Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
* Perform product demonstrations with guests to drive sales and guest service experience.
* Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Develop guest relationships through consultations and appropriate retail and service recommendations.
* Serve all guests, including walk-in guests, in a timely and efficient manner.
* Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest experience.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
* Follow established service protocols to ensure a consistent and exceptional guest experience.
* Utilize appropriate booking and clientele systems to book guests for return services and for events.
* Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Adhere to the Ulta Beauty dress code.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* Cosmetology license
Experience
* Previous relevant work experience is required
Skills
* Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
* Proficiency with use of equipment and chemicals needed to perform technical work
* Proficiency to demonstrate, recommend and sell pro hair care and makeup products
* Developed communication skills
* Ability to work independently and as part of a team
* Ability to build and maintain strong customer relationships, and build clientele
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Continuous mobility during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Frequent bending, reaching, and twisting during shift
* Ability to stand for long periods of time during shift
* Continuous coordination and manipulation of objects during shift.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Shipping Associate
Jasper, AL job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Shipping Associate is to manage the daily operations of e-commerce orders at the store location. Primary responsibilities encompass retrieving customer orders and efficiently packing and shipping them within specified timeframes.
Deliver unwavering and consistent quality customer service, aiming to ensure each customer enjoys a successful and satisfying shopping experience.
Offer a friendly and welcoming greeting to any customer within a ten-foot radius of your position.
Develop a comprehensive understanding of all products and remain informed about the latest special offers.
Proficiently navigate and utilize the HCL operating system to access and confirm the status of active customer orders.
Carefully select all products based on the customer's order list, ensuring accuracy and satisfaction.
Skillfully package, label, and prepare orders for shipment using external carriers, maintaining the integrity of each item.
Assist with receiving activities during periods of low order activity.
Demonstrate a solid understanding of safety protocols and employ best practices when handling materials.
Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
Operate company handhelds, forklift, pallet jack, ladder, and other retail equipment.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
Experience in managing multiple tasks and maintain a proactive and results-driven approach.
Ability to prioritize activities based on urgency and importance, adapting schedules, and plans as necessary.
Proven track record of consistently producing error-free work and meeting quality standards.
Ability to work independently without supervision.
Ability to access and use the in-store computer, scanning system, and wireless handheld unit.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-Applysales team associate
Birmingham, AL job
Store - BIRM-TRUSSVILLE, AL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
* Help customers shop, locate products, and provide them with solutions
* Provide a fast and friendly checkout experience; execute cash handling to standards
* Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
* Educate customers on the Voice of Customer (VOC) survey
* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
* Participate in the truck unload, stocking, and planogram (POGs) processes
* Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
* Perform Store In Stock Optimization (SISO) and AD set duties as assigned
* Support shrink and safety programs
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
* Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
* Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
* Retail and/or customer service experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplySales Consultant
Jasper, AL job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Sales Consultant is to play a pivotal role in assisting customers with their agricultural and household needs. With a store knowledge of farm equipment, power equipment, tools, and home essentials, you will provide exceptional customer service and expert advice to ensure a positive shopping experience.
Provide excellent customer service by helping potential customers find power equipment products that match their specific applications and needs.
Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model.
Assist customers throughout the retail financing process and ensure all requirements are met prior to the release of the tractor.
Manage the ordering of many types of Power Equipment for store stock as well as customer special orders.
Assist with receiving, moving, and displaying power equipment products.
Follow the Indoor Merchandising Guide to its entirety, to ensure that all products are set and maintained to company standards.
Conduct power equipment demonstrations when necessary.
Assist customers in locating items within the store and recommend suitable alternatives if a particular product is unavailable.
Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required.
Collect customer contact information for situations that require follow-up such as times we are out of a product but expecting it to arrive soon, customer order arrives, new product is received that they might be interested in.
Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals.
Provide expert advice and product knowledge to customers regarding a wide range of products such as power equipment, live animals, heating, fencing, batteries, lawn care, pools, etc.
Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary.
Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
Promote exclusive offers and awareness of store loyalty program.
Process special orders, operate the POS register, and resolve return issues as needed.
Collaborate with team members to achieve sales targets, foster a cooperative work environment, and contribute to the overall success of the store.
Participate in training sessions and stay updated on product knowledge, sales techniques, and company policies and procedures.
Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean and attractive sales floor during periods when not assisting customers.
Ability to work outdoors in elements such as Heat, Cold, Rain, Snow, Wind depending on your location.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
High school diploma or equivalent; additional education or certifications in agriculture or related fields is a plus.
Proven experience in a sales or customer service role, preferably in a retail environment.
Deep knowledge and passion for agriculture, farm equipment, tools, and home essentials.
Excellent interpersonal and communication skills, with the ability to build rapport with customers and provides exceptional service.
Strong problem-solving abilities and the capacity to handle customer inquiries and concerns effectively.
Results-driven mindset with a focus on achieving sales targets and driving revenue growth.
Ability to work in a fast-paced, dynamic environment and adapt to changing customer demands.
Basic computer skills for point-of-sale transactions and inventory management systems.
Resilience and a willingness to deal with rejection.
Excellent negotiation and conflict resolution skills.
Initiative to devise sales strategies and work under pressure.
Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
Proficiency with Microsoft Office Suite or related software.
Working knowledge of Microsoft Office Suite.
Comfortable navigating computer systems and software to assist customers or manage activities.
Physical Requirements
Must be able to sit or stand for prolonged periods of time.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Must be able to verbally communicate effectively with others (in-person and via electronic devices).
Must have close visual awareness.
Ability to use a ladder and/or pallet jack.
Ability to walk up and down stairs multiple times per day.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplySeasonal Beauty Advisor
Sylacauga, AL job
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Seasonal Beauty Advisor (BA) is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, conducting cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned. The Seasonal Beauty Advisor supports the leadership team through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The Seasonal Beauty Advisor is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel sales, and retail shrink as set by Ulta Beauty for the store.
* Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest entering the store, personalizing service to their needs, answering questions about products and services, informing guests about promotions and sales, and recommending complementary Ulta Beauty products and/or services.
* Courteously handle customer service, sales, refunds, and exchanges and assist with on-line orders.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
* Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
* Take the initiative to stay informed regarding new and existing products and services during work time and be knowledgeable about the ingredients and benefits of these products and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor and when prompted by Ulta Beauty's systems.
* Collaborate with managers and associates throughout the store to help grow the business.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Adhere to Ulta Beauty's dress code.
* Drive sales by keeping assigned work area replenished, signed and faced, and ensuring testers are available.
* Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area.
* Participate in completing merchandise resets, planograms, marketing and advertising displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty's technology and best practices.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
Experience
* 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred
Skills
* Demonstrates a passion for guest service and competency for selling
* Proficient with basic technology (e.g., Point of Sale system and Apple devices)
* Ability to build and maintain strong customer relationships
* Ability to troubleshoot
* Ability to work independently and as part of a team
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
* Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Customer Experience Manager
Tuscaloosa, AL job
Store - TUSCALOOSA, AL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-Applyon an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
* Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
* Demonstrate business acumen with understanding of business drivers and identified opportunities for growth.
* Perform product demonstrations with guests to drive sales and the guest service experience.
* Support the execution of in-store events, promotions, and marketing-initiatives that deliver an unrivaled guest experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Develop guest relationships through consultations and appropriate retail and service recommendations.
* Demonstrate high standards of customer service and salon image standards.
* Serve all guests, including walk-in guests, in a timely and efficient manner.
* Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
* Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
* Follow established service protocols to ensure a consistent and exceptional guest experience.
* Utilize appropriate booking and clientele systems to book guests for return services and for events.
* Communicate any supply needs to the EM, ensuring guest readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Adhere to the Ulta Beauty dress code.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* Cosmetology license
Experience
* Previous relevant salon experience is preferred.
Skills
* Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
* Proficiency with use of equipment and chemicals needed to perform technical work
* Proficiency to demonstrate, recommend and sell pro hair care and makeup products
* Developed communication skills
* Ability to work independently and as part of a team
* Ability to build and maintain strong customer relationships, and build clientele
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Frequent mobility during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift
* Ability to stand for long periods of time during shift
* Continuous and/or frequent coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Department Lead
Jasper, AL job
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Department Lead is to play a pivotal role in ensuring the efficient and effective operations of your assigned department. You will be responsible for overseeing a range of activities including scanning outs, inventory management, recovery, price changes, planogram sets, department cleanliness, and adhering to the indoor merchandising guide to maintain high standards.
Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays that are consistent with company expectations.
Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning your outs, reconciling discrepancies in inventory, and replenish department inventory from the stockroom or top stock.
Oversee the recovery process to ensure the department maintains a neat, organized, and visually appealing appearance, enhancing the overall shopping experience.
Coordinate and execute price changes accurately and efficiently, collaborating with relevant teams to update pricing labels and signage as required.
Manage the implementations of playbook features and planogram sets, ensuring that products are arranged according to company guidelines and standards, maximizing sales potential and customer satisfaction.
Maintain a high level of cleanliness and orderliness within the department, enforcing sanitation and safety protocols to create a pleasant shopping environment for customers and a safe workspace for employees.
Provide exceptional customer service using the customer engagement model to assist customers with inquiries, locate products, and address concerns to enhance customer satisfaction and loyalty.
Provide support at the front end by processing transactions or loadouts as required.
Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
Participate in cross-training for flexibility in various departments and responsibilities.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
At least 2 years of retail experience with knowledge of specific department.
Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty.
Strong problem-solving skills to quickly identify and address issues, minimizing potential delays or disruptions.
Ability to remain composed and focused during high-pressure situations, ensuring quality and timely outcomes.
Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
Demonstrated ability to meticulously review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
Comfortable navigating computer systems and software to assist customers or manage tasks.
Excellent verbal and written interpersonal and communication skills.
Excellent customer service skills.
Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
Physical Requirements
Ability to maintain a seated or standing position for extended durations.
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
Ability to use a ladder and/or pallet jack.
Able to navigate and access all facilities.
Skill to effectively communicate verbally with others, both in-person and via electronic devices.
Close vision for computer-related tasks.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Auto-ApplyAssistant Store Manager - Wallace State (Hanceville) Bookstore
Hanceville, AL job
Introduction
Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other - uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.
Overview
Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis.
Responsibilities
As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation.
Expectations:
Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.
Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service.
Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.
Manage customer and/or employee issues appropriately, timely, and with respect.
Assist with hiring and training new employees for the sales floor or other departments.
Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store.
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Physical Demands:
Frequent movement within the store to access various departments, areas, and/or products.
Ability to remain in a stationary position for extended periods.
Frequent lifting.
Occasional reaching, stooping, kneeling, crouching, and climbing ladders.
Benefits available include:
Get paid sooner! Daily Pay earned wage access is available to all store employees.
Employee Discount
Paid sick time (accrued based on time worked)
Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
Commuter Benefits
COVID-19 Considerations:
Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.
Qualifications
3+ years' experience in a retail setting.
1+ year supervisory experience preferred or a graduate of the Best Seller Program.
High school diploma/GED preferred.
Ability to work a flexible schedule including evenings, weekends, and holidays.
Familiarity with financial and customer service principles.
Basic reading, writing and accounting skills required.
Excellent customer service and communication skills needed.
Strong interpersonal, communication, and problem solving skills.
EEO Statement
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Auto-ApplyEvent Coordinator
Tuscaloosa, AL job
Store - TUSCALOOSA, AL Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
Event Coordination
* Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
* Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
* Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
* Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
* Communicate events with clients and store team members.
* Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
* Adjust plans and events based on client's feedback and needs.
* Create backup or emergency plans to be executed as needed.
* Ensure client satisfaction for scheduled events.
* Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.
Customer Experience
* Help customers shop, locate products, and provide them with solutions.
* Provide fast and friendly check out experience.
* Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
* Educate customer on Voice of Customer (VOC) survey.
* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
* Participate in the truck un-load, stocking and planogram (POGs) processes.
* Complete merchandise recovery and maintenance.
* Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
* Support shrink and safety programs
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
* Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
* Cross trained in Custom Framing selling and production.
* Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
* Energetic and enthusiastic and personality.
* The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
* Must have excellent people skills.
* Must have experience working with children and children's events.
* Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
* Must have organizational skills, interpersonal skills, and creative problem-solving skills.
* Retail and/or customer service experience required
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time.
* Ability to move throughout the store.
* Regular bending, lifting, carrying, reaching, and stretching.
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyBarista - Temporary
Birmingham, AL job
A Barnes & Noble bookstore is a gathering place for readers and the community. As a Barista, you are an integral member of the team at the heart of our Cafés. You welcome customers in a cheerful and helpful way by saying hello, answering questions and consistently going out of your way to connect readers with the right beverages and café items. Equally, you are an essential part of the café team in maintaining the attractive presentation and ensuring the efficient running of the Café. You help unpack and stock deliveries and to tidy our bakes case and dining area. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.
You'll make a great Barista if you have what we term to be good “behaviors.” Expect your colleagues to demonstrate these behaviors and to hold you, and themselves, to high standards, and for your Store Managers to reinforce our expectations.
These behaviors collectively demonstrate that you:
• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store - we are open from early mornings to late evenings every day, including weekends and most holidays.
• Are positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
• Are supportive and considerate of colleagues, going out of your way to help others in the team and showing them kindness.
• Are always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Above all, show that you enjoy being a barista!
As a Barista, you are part of a busy team and will be required to master the operational competencies of a Barnes & Noble barista.
You will be trained and expected to be proficient in:
• Using varied technology including registers, computers, tablets, programs and other tools comfortably and efficiently.
• Developing strong merchandising skills to maintain the café presentation and cleanliness of the Café.
• Developing effective visual merchandising skills to maintain the counter and floor retail fixtures, equally.
• Running a register competently to serve customers quickly and reliably.
• Supporting the receiving and unpacking of deliveries, and the efficient and accurate stocking that follows.
• Making food and drinks properly with ease and accuracy, using a combination of your own knowledge or that of your colleagues, and the available information like drink recipe guides, product spec sheets and other tools.
• Maintaining café cleanliness through accurate and reliable execution of daily and weekly cleaning tasks during your shift.
• Following and executing First In First Out (FIFO) practices and dating product consistently and correctly.
• Supporting the bookfloor team willingly and effectively when needed.
• Understanding loss prevention procedures and de-escalation techniques, identifying theft, spotting and seeking support for problematic behaviors and issues in the store.
All this work requires physical activity which includes prolonged standing, repetitive bending, lifting and a lot of walking. You may work in other stores if you are able and this is needed, collaboratively supporting the wider Cluster.
As you gain experience, you should expect your barista knowledge and skills to develop.
Each Barnes & Noble bookstore is the product of its bookselling and café team. You will increasingly contribute as you develop your expertise. You will:
• Build café knowledge of the products we offer across beverage, bakery and savory options and gifting.
• Use this knowledge to maintain the presentation in an interesting and appetizing manner.
• Speak about and support key sales objectives such as new LTO items or café promotions sharing this knowledge with customers and colleagues.
• Be able to make effective food and beverage customization recommendations to customers on varied items.
• Build knowledge and engagement for execution of café retail options.
• Understand and use Café training tools appropriately.
• Use knowledge about café safety, hygiene, sanitation guidelines and procedures to maintain all standards correctly and reliably.
• Use this knowledge to support the success of key products and promotions, equally.
As already said, above all we expect you to enjoy being a barista at Barnes & Noble. As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path - Senior Barista - where you will take on new challenges and gain further opportunities for growth.
You will, of course, comply with all company policies and procedures.
EEO Statement
As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace. An essential part of this policy is providing equal employment opportunity for all. All employment practices and decisions-including those involving application procedures, recruitment or recruitment advertising, hiring, placement, job assignment, transfer, promotion, demotion, training, rates of pay or other forms of compensation, benefits, discipline, leave of absence, layoff, recall, termination and general treatment during employment-will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances.
Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Contact **************. Terms of Use, Copyright, and Privacy Policy © 1997-2024 Barnes & Noble Booksellers, Inc. 33 East 17th Street, New York, NY 10003
Master Stylist
Pell City, AL job
on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Master Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
* Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
* Perform product demonstrations with guests to drive sales and guest service experience.
* Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Develop guest relationships through consultations and appropriate retail and service recommendations.
* Serve all guests, including walk-in guests, in a timely and efficient manner.
* Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest experience.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
* Follow established service protocols to ensure a consistent and exceptional guest experience.
* Utilize appropriate booking and clientele systems to book guests for return services and for events.
* Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Adhere to the Ulta Beauty dress code.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* Cosmetology license
Experience
* Previous relevant work experience is required
Skills
* Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
* Proficiency with use of equipment and chemicals needed to perform technical work
* Proficiency to demonstrate, recommend and sell pro hair care and makeup products
* Developed communication skills
* Ability to work independently and as part of a team
* Ability to build and maintain strong customer relationships, and build clientele
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Continuous mobility during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Frequent bending, reaching, and twisting during shift
* Ability to stand for long periods of time during shift
* Continuous coordination and manipulation of objects during shift.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Recovery Associate
Jasper, AL job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Recovery Associate is to uphold the store's general look and arrangement. The primary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Additionally, delivering exceptional customer service is also a vital aspect of this role.
Greet customers within a ten-foot radius, creating a welcoming atmosphere.
* Assist customers in making informed purchase decisions.
* Provide unwavering high-quality customer service to ensure an enjoyable shopping experience.
* Organize, restock, and arrange products for effective displays.
* Maintain an in-depth knowledge of all featured products and their specific store locations.
* Complete the daily department recovery process for your assigned departments.
* Maintain the department's cleanliness and organization, including wiping down shelves and sweeping beneath them.
* Adhere to Indoor Merchandising Guide standards specific to the relevant department.
* Ensure bathrooms are consistently clean and well-maintained.
* Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials.
* Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
* Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
* Participate in cross-training for flexibility in various departments and responsibilities.
* Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
* Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
* Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
* Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
* Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
* Ability to work independently without supervision.
* Comfortable navigating computer systems and software to assist customers or manage activities.
* Excellent verbal and written interpersonal and communication skills.
* Excellent customer service skills.
Physical Requirements
* Ability to maintain a seated or standing position for extended durations.
* Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
* Ability to use a ladder and/or pallet jack.
* Able to navigate and access all facilities.
* Skill to effectively communicate verbally with others, both in-person and via electronic devices.
* Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Responsibilities What You'll do The purpose of the Recovery Associate is to uphold the store's general look and arrangement. The primary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Additionally, delivering exceptional customer service is also a vital aspect of this role. Greet customers within a ten-foot radius, creating a welcoming atmosphere. - Assist customers in making informed purchase decisions. - Provide unwavering high-quality customer service to ensure an enjoyable shopping experience. - Organize, restock, and arrange products for effective displays. - Maintain an in-depth knowledge of all featured products and their specific store locations. - Complete the daily department recovery process for your assigned departments. - Maintain the department's cleanliness and organization, including wiping down shelves and sweeping beneath them. - Adhere to Indoor Merchandising Guide standards specific to the relevant department. - Ensure bathrooms are consistently clean and well-maintained. - Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials. - Use general office equipment such as telephone, copy machine, fax machine, calculator, computer. - Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. - Perform other duties as assigned. Supervisory Responsibilities None
Auto-ApplyRetail Co-Manager
Pell City, AL job
Join our team and let your creativity flourish! We're not just offering a job, we are inviting you to be a part of a canvas where innovation meets passion, turning ideas into extraordinary realities. Are you ready for the opportunity to thrive as a manager?
We are currently hiring experienced retail managers!
Starting salary range: $70,000 to $73,000 plus bonus annually.
Job Description - Requirements
* Previous retail management experience, preferably in a senior store leadership position
* An entrepreneurial spirit and ability to make sound decisions in a fast-paced environment
* Willingness to exhibit a hands-on leadership style
* Open to relocation for promotion
Benefits:
* Competitive Wages
* Medical, Dental and Prescription Benefits
* 401(k) Program with Company Match
* Paid Vacation
* Personal / Sick Pay
* Employee Discount
* Life Insurance and Long-Term Disability Insurance (LTD)
* Flexible Spending Plan
* Holiday Pay
Safety Sensitive Position - subject to pre-employment drug testing where applicable by law.
Hobby Lobby Stores Inc., is an Equal Opportunity Employer
For reasonable accommodation of disability during the hiring process call **************.