Stocker / Cashier
Petco Holdings job in Kannapolis, NC
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
As an Operations Generalist, you'll ensure our merchandising and inventory strategies are executed across the Pet Care Center utilizing our Petco processes. You will ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s. You'll work the truck, stock shelves, clean the Pet Care Center, work the cash register, and provide an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper care of animals as well as being a positive partner within the whole Pet Care Center team.Position Responsibilities To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Be responsible for the maintenance and inventory across the entire Pet Care Center.
Ensure merchandise is properly stocked, priced, and displayed to create a great presentation for our guests.
Process register transactions in a way that creates a great experience for each guest.
Be proficient within our selling model and support guest interactions as needed.
Have a strong interest in animal welfare and support animal care procedures to maintain pet health.
Complete and apply training programs to maintain a high level of expertise of their role.
Promote a positive culture of teamwork, inclusion, and collaboration.
Adhere to established operational guidelines, policies, and procedures.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refers to the Leader on Duty as needed.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Basic Qualifications
Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience.
A qualified applicant will be required to demonstrate proficiency in the areas of mathematics, and above average communication skills.
In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care.
Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.
Education/SkillsIn addition to a high school diploma or its equivalent (GED), an applicant must be able to demonstrate proficiency in the areas of mathematics and basic accounting relationships and exhibit exceptional communication skills.Supervisory Responsibility
None
Work EnvironmentThe majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from not following procedures. Ability and willingness to a flexible schedule including evenings and weekends to meet store needs.Equal Opportunity EmployerPetco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
Starting Rate:
$14.00
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Auto-ApplyDog Trainer
Petco Holdings job in Charlotte, NC
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Position Overview
As a Petco Certified Dog Trainer, you will play a vital role in furthering Petco's mission as a Pet Health and Wellness company by enhancing the bond between pet parents and their dog companions. Your expertise in modern dog training techniques and positive reinforcement methods will help pet parents develop well-behaved, happy, and healthy dogs. You will provide one-on-one training sessions, group classes, and offer advice on basic training, environmental management, and customized training plans to address specific training goals. In addition to dog training, you'll also be actively engaging with guests to provide 360-degree personalized solutions for the unique needs of pets and pet parents. You'll positively impact the health and wellness of pets by providing recommendations on healthy nutrition, world class services and essential supplies.
Position Responsibilities
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
The Dog Trainer role consists of 2 core responsibilities:
Provide World Class Dog Training Services
Attend and successfully pass Petco's 6-week Dog Trainer Instructor Program led by a Petco Certified Dog Trainer Mentor/Academy Instructor.
Complete all assigned Workday Learning modules and DTIP Student Workbook materials per the DTIP roadmap.
Recommend and sell appropriate dog training classes, training, and supplies to ensure pet parents and their dogs have the necessary resources for a successful dog training experience.
Keep accurate records of training sessions, progress, and pet parents' feedback.
Maintain confidentiality and professionalism at all times.
Work cross functionally with the grooming and veterinary teams to provide holistic whole health solutions for all pet parents.
Complete and apply ongoing training programs to maintain a high level of expertise in the role.
Provide 360-Degree Solutions for all Petco Guests
Provide an outstanding guest experience by actively engaging with guests in the recommendation and selection of merchandise and services in accordance with their identified needs.
Generate future business through a deep understanding of the guest and their pet(s) and connection to our digital platforms.
Demonstrate a high level of awareness and knowledge for the health, welfare, and proper handling of all animals.
Perform related duties to support the Pet Care Center in achieving its performance goals.
Ensure merchandise is stocked, priced, and displayed to enhance the shopping experience for pet parents.
Complete cash register transactions and support guests with their OMNI shopping experience as needed.
Adhere to established operational guidelines, policies, and procedures.
Promote a positive culture of teamwork, inclusion, and collaboration.
Complete other duties and special projects as assigned.
Evaluate guest inquiries and refer to the Leader on Duty as needed.
Other Essential Duties
UTILIZE SELLING BEHAVIORS. You're the key to providing an amazing guest experience within our Pet Care Center Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
CONTRIBUTE TO A SAFE ENVIRONMENT. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
BE A PART OF A COLLABORATIVE CULTURE. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
ENGAGE IN YOUR CAREER. As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.
Certification Requirements
Stage 1: All candidates are required to complete the ‘Dog Training Instructor Program (DTIP)' to become Petco Certified Dog Trainer consisting of the following:
Dog Training Apprentice: 6-weeks weeks of instructor led learning and development.
Stage 2: Dog Trainer: Successfully run and grow the dog training business in one of Petco's Pet Care Centers with local and national marketing support, with access to internal partner resources, networking, and client acquisition through our state-of-the-art online booking and scheduling systems.
Stage 3: Complete the Health & Wellness Certification Program for Dog.
Note: Approved candidates with prior experience that can pass both skill and knowledge assessments may be eligible for accelerated training.
Basic Qualifications
Passion for animal care, training, and welfare and a genuine interest for improving the lives of pets and their pet parents.
Excellent communication and interpersonal skills to effectively interact with pet parents and provide clear instructions, demonstrations and applicable selling techniques.
Demonstrated ability to handle and work with dogs of all sizes, ages, and breeds in a safe and humane manner.
Strong organizational skills with the ability to manage multiple tasks and prioritize responsibilities effectively.
Flexibility to work weekends, evenings, and holidays as needed to accommodate the training schedule and store operations.
Physical stamina to stand, walk, bend, and lift heavy objects (up to 50 pounds) associated with dog training equipment and supplies.
Familiarity with computer systems and software to manage training records, schedules, and communication with pet parents.
Supervisory Responsibility
None
Starting Rate:
$14.00
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Auto-ApplyTask Associate
Charlotte, NC job
on an ongoing basis. Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional experience for all Ulta Beauty guests. This is accomplished by keeping fixtures stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and process (operating procedures and compliance standards). This position requires attention to detail and the ability to follow processes and procedures.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The TA is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Contribute to meeting or exceeding the store's retail goals by ensuring all tasks are executed as planned and product is available for purchase.
* Meet compliance and execution goals related to task dashboard and ensure the timely completion of all operational processes, including the shipment and replenishment processes, merchandise sets, and inventory counts and procedures.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Adhere to Ulta Beauty's dress code.
* Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty's technology and best practices.
* Drive operational excellence by keeping assigned work area replenished, signed, and faced, and ensuring testers are available.
* Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred.
Experience
* 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.
Skills
* Proficient with basic technology (e.g., Point of Sale system and Apple devices)
* Ability to work independently and as part of a team.
* Ability to problem solve.
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
* Continuous and/or frequent lifting, carrying and/or moving up to 25 lbs. during shift
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Part time Customer Service Manager
Charlotte, NC job
Store - CHLT-RIVERGATE, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
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Auto-ApplyEvents Coordinator
Charlotte, NC job
Store - CHLT-RIVERGATE, NC Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
Event Coordination
* Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
* Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
* Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
* Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
* Communicate events with clients and store team members.
* Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
* Adjust plans and events based on client's feedback and needs.
* Create backup or emergency plans to be executed as needed.
* Ensure client satisfaction for scheduled events.
* Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.
Customer Experience
* Help customers shop, locate products, and provide them with solutions.
* Provide fast and friendly check out experience.
* Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
* Educate customer on Voice of Customer (VOC) survey.
* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
* Participate in the truck un-load, stocking and planogram (POGs) processes.
* Complete merchandise recovery and maintenance.
* Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
* Support shrink and safety programs
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
* Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
* Cross trained in Custom Framing selling and production.
* Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
* Energetic and enthusiastic and personality.
* The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
* Must have excellent people skills.
* Must have experience working with children and children's events.
* Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
* Must have organizational skills, interpersonal skills, and creative problem-solving skills.
* Retail and/or customer service experience required
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time.
* Ability to move throughout the store.
* Regular bending, lifting, carrying, reaching, and stretching.
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
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Auto-ApplyMaster Stylist
Charlotte, NC job
on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Master Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
* Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
* Perform product demonstrations with guests to drive sales and guest service experience.
* Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Develop guest relationships through consultations and appropriate retail and service recommendations.
* Serve all guests, including walk-in guests, in a timely and efficient manner.
* Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest experience.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
* Follow established service protocols to ensure a consistent and exceptional guest experience.
* Utilize appropriate booking and clientele systems to book guests for return services and for events.
* Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Adhere to the Ulta Beauty dress code.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* Cosmetology license
Experience
* Previous relevant work experience is required
Skills
* Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
* Proficiency with use of equipment and chemicals needed to perform technical work
* Proficiency to demonstrate, recommend and sell pro hair care and makeup products
* Developed communication skills
* Ability to work independently and as part of a team
* Ability to build and maintain strong customer relationships, and build clientele
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Continuous mobility during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Frequent bending, reaching, and twisting during shift
* Ability to stand for long periods of time during shift
* Continuous coordination and manipulation of objects during shift.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
FP Movement Key Holder
Charlotte, NC job
A Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. This includes driving sales, building awareness of key metrics, and contributing to the development of others.
Role Responsibilities Brand Experience
Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer
Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness
Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners
Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective
Leadership + Team Management
Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram
Visual + Business Operations
Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement's visual and display standards; ensures omni-channel orders are processed timely and accurately
Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Communication + Relationships
Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins
Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills
Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression
Role Qualifications
Passion for FP Movement and/or connection to the local fitness community
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
Eagerness to learn and grow within the brand
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range Starting from USD $13.00/Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
Free People Movement Wage Transparency
To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Sales Bonus Program, this may result in bringing the total compensation to a higher range.
Auto-Applyon an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
* Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
* Demonstrate business acumen with understanding of business drivers and identified opportunities for growth.
* Perform product demonstrations with guests to drive sales and the guest service experience.
* Support the execution of in-store events, promotions, and marketing-initiatives that deliver an unrivaled guest experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Develop guest relationships through consultations and appropriate retail and service recommendations.
* Demonstrate high standards of customer service and salon image standards.
* Serve all guests, including walk-in guests, in a timely and efficient manner.
* Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
* Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
* Follow established service protocols to ensure a consistent and exceptional guest experience.
* Utilize appropriate booking and clientele systems to book guests for return services and for events.
* Communicate any supply needs to the EM, ensuring guest readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Adhere to the Ulta Beauty dress code.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* Cosmetology license
Experience
* Previous relevant salon experience is preferred.
Skills
* Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
* Proficiency with use of equipment and chemicals needed to perform technical work
* Proficiency to demonstrate, recommend and sell pro hair care and makeup products
* Developed communication skills
* Ability to work independently and as part of a team
* Ability to build and maintain strong customer relationships, and build clientele
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Frequent mobility during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift
* Ability to stand for long periods of time during shift
* Continuous and/or frequent coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Custom Framer
Kannapolis, NC job
Hobby Lobby is seeking organized, customer service oriented people to join our team as a Framer. We need enthusiastic individuals who are motivated, responsible, and have the drive to make the most of a career with us. We are an EXCITING, EVER CHANGING, GROWING , upscale chain. Hobby Lobby carries a full range of art and craft supplies as well as a large home accent department, seasonal merchandise of all varieties, fabric and floral departments. We sell ready mades, open woods and make custom frames as well as carrying a variety of supplies.
We are currently looking for a part-time framer. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY.
Starting part-time range - $15.75 - $16.75 per hour
Duties will Include:
* Ordering supplies
* Ensure department is clean and well stocked
* Provide excellent customer service
* Meet all framing deadlines
* Framing Art, Needlework, and Cross-stitch
Job Description - Requirements
A successful candidate will:
* Be knowledgeable with Fine Arts
* Have Experience in Custom Molding for Picture Framing
* Have excellent Customer Service Skills
* Have Merchandise Display experience
* Possess Basic Computer Skills
* Be Trustworthy And Dependable
* Provide Previous Work References
Full-Time Benefits include:
* Competitive Wages
* Medical, Dental and Prescription Benefits
* 401(k) Program with Company Match
* Paid Vacation
* Sick / Personal Pay (SPP)
* Employee Discount
* Life Insurance and Long Term Disability Insurance (LTD)
* Flexible Spending Plan
* Holiday Pay
Hobby Lobby Stores, Inc., is an Equal Opportunity Employer.
For reasonable accommodation of disability during the hiring process call **************.
Groomer
Petco Holdings job in Charlotte, NC
Create a healthier, brighter future for pets, pet parents and people!
If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.
Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.
We love all pets like our own
We're the future of the pet industry
We're here to improve lives
We drive outstanding results together
We're welcome as we are
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.
Your Petco Grooming Career:
As a Pet Stylist at Petco, you will be responsible for providing professional grooming services to our valued customers' pets. With your expertise and attention to detail, you will ensure that each pet receives exceptional care, leaving them looking and feeling their best.
In addition to the opportunity to showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including:
Competitive base pay
Medical, dental, vision and more
401k and more
Paid Time Off
Petco Discounts
All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
State of the art equipment, including bathing system, kennels, tables, and dryers
Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor
Purpose:
The Pet Stylists' primary purpose is to perform expert-level professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning. The Pet Stylist is responsible for prioritizing the safety, comfort, and well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager. This is an excellent opportunity for groomers with proven technical experience to grow their expertise in grooming and individual productivity.
Essential Job Functions:
The incumbent must be able to consistently perform all the following duties and responsibilities with or without reasonable accommodation.
Under moderate to limited supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament
Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
Educate and provide custom recommendations to pet parents on grooming maintenance and at home care practices & products to promote the overall well-being of the pet
Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains
Utilize knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensure standards are maintained in grooming salon
May need to train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader
Education/Experience:
Successful completion of the Pet Stylist Apprentice program with Petco, or previous experience as a professional groomer and/or completion of a technical grooming training program
High-school diploma or GED preferred, though not required
Latitude for independent judgement and problem solving, using grooming skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when necessary
Results-driven with commitment to productivity, performance, and ownership of role in the grooming salon
Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
Genuine passion for animals with a desire to continue a career in pet grooming
Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
High level of proficiency in breed-specific cuts, styling techniques, and grooming standards
Strong verbal and written communication skills for interactions with pet parents and grooming team members
Capable of handling pets of all sizes and temperaments with care and empathy
Available to work weekends, evenings, and holidays, as required by the Pet Care Center's grooming schedule
Work Environment:
The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. Position may require exposure to heights using a two-step ladder or other support tools, such as vacuums, to perform assigned cleaning and maintenance duties. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs, and the
remaining time will be with the other salon partners. The work environment can be noisy and wet.
Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.
To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************
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Auto-ApplyRetail FT Sales Floor Manager
Concord, NC job
Store - Concord, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyRetail Customer Service Supervisor
Wesley Chapel, NC job
PetSmart does Anything for Pets - JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.
Benefits that benefit you
* Paid Weekly
* Health & Wellness Benefits
* 401k Plan with company match
* Paid Time off for full-time associates
* Associate discounts
* Tuition Assistance
* Career pathing
* Development opportunities
Job Summary
PetSmart's Experience Lead (Retail Customer Service Supervisor) provides exceptional pet parent service to Pet Parents while upholding the company's vision, mission, values, and strategy. This role is expected to drive the pet parent experience strategies through loyalty and promotions, and pet parent interaction throughout the store while achieving targeted results. This role has shared responsibility for the oversight of the safety of people and pets and store cleanliness, merchandising and associate engagement.
Essential Responsibilities
Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:
People Leadership:
* Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
* Validates completion of assigned operational messages and engagement video compliance.
* Supports the various Services businesses as needed when the Experience Leader is not available
* Delegate and validate completion of daily tasks.
* Leads and directs associates when acting as the Leader on Duty
* Address and administer associate complaints and grievances.
* Recognizes and celebrates associates driving overall associate engagement.
Brand Integrity and Overall Store Experience:
* Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.
* Promotes and coordinates store events and marketing for Adoptions, Vet partnerships and Shot Clinics.
* Responsible for live pet sales and pet adoptions.
* Supports with monthly live cycle counts, addresses discrepancies.
* Recommends, informs, and sells merchandise and services and promotes pet parent facing initiatives.
* Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience
* Backup to operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
* Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics.
* Ensures a safe environment for our associates, pets, and pet parents.
* Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
* Maintains sales floor, pet training, adoption center, breakroom and restroom cleanliness standards.
* Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
* Assists and works in other departments as required. Other duties may be assigned.
* Follows all company policies and procedures.
Qualifications
* 2+ years of retail experience in a customer-focused environment.
* Leadership experience preferred.
* Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
* Proficiency in computer applications.
* Strong written and verbal communication skills.
* Ability to react under pressure and maintain composure.
* Strong organizational skills and attention to detail.
Supervisory responsibility
* No direct reports, however, are expected to guide and support the development of other associates.
* Provides feedback on associate performance to direct supervisor.
* Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.
Essential physical demands and work environment
* Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
* While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.
Do what you love
Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent's face after a fresh groom-you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.
We're delighted you're interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!
PetSmart is an Equal Opportunity Employer
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.
This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at *********************************
Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)
For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.
Auto-ApplyReclectic Product Flow Specialist
Pineville, NC job
A Product Flow Specialist supports the back of house operations and the flow of product from receipt to placement. Responsibilities also include supporting the service experience and furniture pick-up process.
Role Responsibilities
Business + Visual Operations
Supports product flow processes which include shipment receipt, unpackaging, ticketing, and preparing product for floor placement.
Upholds pricing standards to support brand value proposition
Supports ongoing product assessment to maintain healthy merchandise sell-through and ensure current customer assortment
Maintains organizational standards to support operational efficiency and cleanliness in processing areas, back of house, and salesfloor.
Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Customer Experience
Initiates conversation with customers, informing them of current promotions, pricing, and product information
Contributes to an organized shopping experience by merchandise recovery as a result of go-backs and misplaced merchandise
Communication + Relationships
Works productively with a team to efficiently unload, unpack, and process all shipment
Facilitates the sharing of relevant information regarding shipment and back of house organization with the team
Communicates daily with the leadership team on supply needs, flow of shipment, support needs, damage issues, and product discrepancies
Ensures timeliness and accountability to scheduled shifts to support a well-staffed, positive environment
Role Qualifications
Works well in a team environment
Exudes excellent time and project management skills
Interprets direction and asks clarifying questions
Ability to work flexible hours to meet the needs of the store including nights weekends and holidays.
The Perks
URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit ****************************************
Pay Range Starting from USD $16.00/Hr. EEO Statement URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.
Auto-ApplyStore Environment Team Member
Charlotte, NC job
Store - CHLT-STONECREST, NC Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they're looking for.
* Collects and disposes of trash following approved procedures.
* Dust and damp mops floors following approved procedures.
* Moves equipment and products for proper cleaning and places products back in correct placement.
* Cleans assigned areas with the use of assigned materials and equipment.
* May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
* Deep clean key areas of the store including but not limited to bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
* Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
* Seeks out areas requiring cleaning; takes initiative to complete the task.
* Completes all tasks assigned by supervisor.
* Performs tasks in accordance with all federal, state and county guidelines.
* Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization's vision and values.
* Project a positive image and serve as a role model for other Team Members.
Other duties as assigned may include:
* Provide a fast and friendly check out experience; execute cash handling to standards.
* Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS)
* Participate in the truck un-load, stocking, and planogram (POGs) processes.
* Support shrink and safety programs
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
* Retail and/or cleaning experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings.
* Use of standard commercial cleaners and chemicals from cleaning supplies
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyBrow Waxing Expert
Concord, NC job
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Arch Expert (AE) is responsible for maximizing sales in the Benefit brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise and performing short services, including eyebrow/facial waxing and tinting. They represent the image, products, and culture of the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires an active license in Esthetics or Cosmetology (as required by law), exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The Brow Waxing Expert is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Meet or exceed Benefit brand sales and service goals,and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
* Ensure each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, and recommending complementary products, samples, and services.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Perform short services at the Brow Bar, including (but not limited to), eyebrow and facial waxing, tweezing, eyebrow tinting, strip lash applications, and threading in accordance with all of Ulta Beauty's policies and procedures.
* Use appointment book or system to book guests' appointments for initial services, return services, and events.
* Meet average sales per labor hour and sales to service ratio goal.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Regularly participate in ongoing Benefit and Ulta Beauty training, including training parties, team meetings, and brand and category education, to enable continuous professional development and drive sales performance.
* Build and maintain strong customer relationships and an active clientele portfolio for Benefit brand services.
* Maintain strong relationships with Benefit brand partners through participation in required trainings and the execution of in store events and promotions.
* Create and maintain partnerships with Prestige consultants and salon professionals to promote teamwork and a high level of customer service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
* Collaborate with managers and associates throughout the store to help grow the business.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Follow all safety, sanitation, and hygienic procedures before, during and after services; always ensure compliance with state board guidelines.
* Adhere to the Ulta Beauty and Benefit brand dress code, including wearing brand assets as directed.
* Drive sales by keeping the Brow Bar area replenished, signed and faced, and ensuring testers are available and maintained in compliance with hygiene standards, as well as any additional assigned area.
* Communicate supply needs to the store management team and brand representatives in a timely manner to ensure guest-readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the Brow Bar, and any additional assigned area including, the salesfloor, restrooms, cashwrap, backroom, and break area.
* Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using the Benefit brand's and Ulta Beauty's technology and best practices.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
* Cosmetology or esthetics license where required by state law
Experience
* Experience in make-up application; eyebrow and facial waxing, tweezing, and eyebrow tinting is preferred
* Proficiency with use of equipment needed to perform technical work
Skills
* Demonstrates significant competency in sales, products, and service
* Ability to build and maintain strong customer relationships
* Ability to work independently and as part of a team
* Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
* Strong communication skills
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
* Attend brand sponsored trainings
WORKING CONDITIONS
* Continuous mobility during shift
* Frequent standing, pulling, pushing, crouching, stooping, reaching, bending, and twisting during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Ability to lift and/or move up to 25 lbs.
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Retail Customer Experience Manager
Huntersville, NC job
Store - Huntersville, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyRetail Party Coordinator
Huntersville, NC job
Store - Huntersville, NC Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
Event Coordination
* Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
* Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
* Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
* Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
* Communicate events with clients and store team members.
* Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
* Adjust plans and events based on client's feedback and needs.
* Create backup or emergency plans to be executed as needed.
* Ensure client satisfaction for scheduled events.
* Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.
Customer Experience
* Help customers shop, locate products, and provide them with solutions.
* Provide fast and friendly check out experience.
* Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
* Educate customer on Voice of Customer (VOC) survey.
* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
* Participate in the truck un-load, stocking and planogram (POGs) processes.
* Complete merchandise recovery and maintenance.
* Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
* Support shrink and safety programs
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
* Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
* Cross trained in Custom Framing selling and production.
* Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
* Energetic and enthusiastic and personality.
* The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
* Must have excellent people skills.
* Must have experience working with children and children's events.
* Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
* Must have organizational skills, interpersonal skills, and creative problem-solving skills.
* Retail and/or customer service experience required
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time.
* Ability to move throughout the store.
* Regular bending, lifting, carrying, reaching, and stretching.
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyMaster Stylist
Hickory, NC job
on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Master Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Master Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Master Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
* Meet or exceed sales goal of $1250 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
* Perform product demonstrations with guests to drive sales and guest service experience.
* Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Develop guest relationships through consultations and appropriate retail and service recommendations.
* Serve all guests, including walk-in guests, in a timely and efficient manner.
* Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest experience.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
* Follow established service protocols to ensure a consistent and exceptional guest experience.
* Utilize appropriate booking and clientele systems to book guests for return services and for events.
* Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Adhere to the Ulta Beauty dress code.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* Cosmetology license
Experience
* Previous relevant work experience is required
Skills
* Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
* Proficiency with use of equipment and chemicals needed to perform technical work
* Proficiency to demonstrate, recommend and sell pro hair care and makeup products
* Developed communication skills
* Ability to work independently and as part of a team
* Ability to build and maintain strong customer relationships, and build clientele
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Continuous mobility during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Frequent bending, reaching, and twisting during shift
* Ability to stand for long periods of time during shift
* Continuous coordination and manipulation of objects during shift.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Recovery Associate
Conover, NC job
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The purpose of the Recovery Associate is to uphold the store's general look and arrangement. The primary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Additionally, delivering exceptional customer service is also a vital aspect of this role.
Greet customers within a ten-foot radius, creating a welcoming atmosphere.
* Assist customers in making informed purchase decisions.
* Provide unwavering high-quality customer service to ensure an enjoyable shopping experience.
* Organize, restock, and arrange products for effective displays.
* Maintain an in-depth knowledge of all featured products and their specific store locations.
* Complete the daily department recovery process for your assigned departments.
* Maintain the department's cleanliness and organization, including wiping down shelves and sweeping beneath them.
* Adhere to Indoor Merchandising Guide standards specific to the relevant department.
* Ensure bathrooms are consistently clean and well-maintained.
* Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials.
* Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
* Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment.
* Participate in cross-training for flexibility in various departments and responsibilities.
* Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
* Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
* Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
* Perform other duties as assigned.
Supervisory Responsibilities
None
Essential Qualities for Success
* Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
* Ability to work independently without supervision.
* Comfortable navigating computer systems and software to assist customers or manage activities.
* Excellent verbal and written interpersonal and communication skills.
* Excellent customer service skills.
Physical Requirements
* Ability to maintain a seated or standing position for extended durations.
* Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
* Ability to use a ladder and/or pallet jack.
* Able to navigate and access all facilities.
* Skill to effectively communicate verbally with others, both in-person and via electronic devices.
* Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Responsibilities What You'll do The purpose of the Recovery Associate is to uphold the store's general look and arrangement. The primary emphasis lies in guaranteeing the correct return of merchandise to the sales floor, maintaining well-stocked shelves, and ensuring the store's cleanliness and appealing presentation. Additionally, delivering exceptional customer service is also a vital aspect of this role. Greet customers within a ten-foot radius, creating a welcoming atmosphere. - Assist customers in making informed purchase decisions. - Provide unwavering high-quality customer service to ensure an enjoyable shopping experience. - Organize, restock, and arrange products for effective displays. - Maintain an in-depth knowledge of all featured products and their specific store locations. - Complete the daily department recovery process for your assigned departments. - Maintain the department's cleanliness and organization, including wiping down shelves and sweeping beneath them. - Adhere to Indoor Merchandising Guide standards specific to the relevant department. - Ensure bathrooms are consistently clean and well-maintained. - Demonstrate a strong understanding of safety protocols and optimal techniques for handling materials. - Use general office equipment such as telephone, copy machine, fax machine, calculator, computer. - Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment. - Participate in cross-training for flexibility in various departments and responsibilities. - Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. - Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. - Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. - Perform other duties as assigned. Supervisory Responsibilities None
Auto-ApplyCustom Framer-Part time
Gastonia, NC job
Store - CHLT-GASTONIA, NC Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter-free environment. Major Activities
* Adhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards
* Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results
* Complete framing orders with a high degree of quality and on time
* Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
* Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
* Follow Standard Operating Procedures (SOPs) and Company programs
* Support shrink and safety programs
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
* Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Operate cash register and execute cash handling to standards
* Acknowledge customers, help locate product and provide solutions
* Assist with Omni channel processes
Other duties as assigned
Minimum Type of experience the job requires
* basic computer skills and basic measuring skills
* ability to operate the framing equipment and glass cutter
Preferred Type of experience the job requires
* retail experience
* Experience selling products and/or services to customers
Physical Requirements
* regular bending, lifting, carrying, reaching and stretching
* ability to move throughout the store
* ability to remain standing for long periods of time
* lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment
* if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation
Work Environment
* public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-Apply