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Technical Support Trainer jobs at Philips

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  • Technology Lifecycle Support - Brand Sales Specialist - Open Market

    IBM 4.7company rating

    Oregon jobs

    **Introduction** Brand Sales Specialist comfortably acts as the trusted technical advisor to IBM and /or 3rd party Partner clients. Collaborating across pre- and post-sales teams, you'll help set the most appropriate technology strategy and solution design to complement clients' present and future needs. **Your role and responsibilities** As an Enterprise & Strategic Brand Sales Specialist (BSS), you'll work closely with clients and sellers to develop relationships, understand their needs, earn their trust, and show them how IBM's industry-leading solutions will solve their problems while delivering value to their business. Opportunity identification, promoting our TLS offerings, and attaching premium and Expert Care to current and net new opportunities is a priority. * The BSS role will own the total TLS portfolio at a set of accounts within the market and or GEO required and be expected to identify, own and close transactions. * The BSS will work within a matrix environment, both within an account team and with TLS to ensure TLS is properly clothed in both standalone deals and larger bundles. * Expectations are that the BSS will protect current annuity revenue streams by renewing opportunities (or working with a renewal specialist) as well as growing the account from a TLS revenue perspective. * Pipeline hygiene, conducting regular face-to-face client meetings and hosting QBR's are naturally expected in the role. **Required technical and professional expertise** * High level understanding of the IBM Technology Lifecyle Portfolio, familiarity with IBM Software, System Z, Storage, Power Systems, and MVS products. * Exposure and Experience with Expert Care and Premium TLS Offerings. * Ability to integrate with the overall IBM Lines of Business, including IBM-C, Technology, and Data&AI. * Technical Sales Experience - Experience in a general sales role with business acumen, with foundational knowledge of IBM TLS Strategy and Routes to Market. * Organizational Skills is a must. **Preferred technical and professional experience** * Cross-Platform SME-Level Skills - In-depth expertise in IBM Software, System Z, Storage, Power Systems, and MVS products to navigate complex deals and provide overall deal leadership. * Software and Hardware Integration Knowledge - Understanding the relationship between hardware, software licenses, Software Maintenance Agreements (SWMA) * Infrastructure Support and Premium Services - Proficiency in supporting IBM Infrastructure Support Services and Expert Care offerings, with the ability to position premium services for clients. * Technical Sales and Solution Consulting - Ability to assist sellers, partners, and clients with technical sales expertise, solution-selling, and post-sales troubleshooting, especially in Expert Care, Premium IIS, and MVS offerings * Selling Expertise - Skilled in , direct, and partner sales engagements, optimizing technical knowledge across routes, IBM Logos, and sales channels. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $68k-88k yearly est. 7d ago
  • IT Lab Tech - Power Card Apprentice

    IBM 4.7company rating

    Rochester, MN jobs

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** As an Electronics Engineering Technician Apprentice at IBM, you will work in any one of the following: * Power Card Lab Tech You will have the opportunity to apply your knowledge and experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware. Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a laboratory or test floor environment to create and execute test or physical characterization plans that assess the electrical performance and characteristics against design and functional requirements. Where applicable, you will be taught principles of system analysis, defect identification and repair and/or the basics of a variety of lab safety procedures relevant to the physical preparation of samples for chemical, optical, or electrical characterization. To that end, you will be trained in the use of state-of-the-art tools to test, manipulate and inspect product chips, and work with our engineers to interpret and consolidate the obtained data. What is an Apprenticeship? IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally-recognized credential from the DOL. During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM. Who you are An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with data analysis or simply working in a team oriented environment in the past, you're exactly the type of candidate we're looking for. To be successful, you need: * Drive and eagerness to learn * Ability to work independently, and in an efficient and organized manner * Ability to work collaboratively as part of a team * Strong troubleshooting * Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment What's the experience? As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams. This position is not eligible for visa sponsorship. Relocation assistance is not available. **Required technical and professional expertise** * Willingness to complete the requirements of the apprenticeship program * High School Diploma or GED * Some knowledge or experience with any of the following: * Soldering and de-soldering * Electrical Safety * Electron Theory * AC Basics * Computer Electronics * Electrical Testing Equipment (i.e multimeters, oscilloscopes, etc) **Preferred technical and professional experience** * None IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $89k-116k yearly est. 12d ago
  • IT Lab Tech Apprentice

    IBM 4.7company rating

    Tucson, AZ jobs

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk **Your role and responsibilities** As an Infrastructure Lab Technician Apprentice at IBM, you will have the opportunity to apply your knowledge and experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware. Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a production and/or development hardware raised floor environment to maintain all specific hardware related to the IBM Infrastructure Group. Where applicable, you will be taught all day-to-day activities/responsibilities of a hardware raised floor environment on multiple different Infrastructure specific raised floors. This work will be physical hands on in nature with some lifting and physical dexterity requirements. You will also learn and be responsible for a variety of lab safety procedures relevant to the specific raised floor environment, as well as learning and utilizing the specific hardware life cycle workload applications. To that end, you will be trained and expected to certify via testing in all specific responsibilities. Specific to the hardware life cycle, you will be expected to rack, stack, cable (power and network), new hardware, as well as un-rack and pack old hardware and cabling. What is an Apprenticeship? IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally recognized credential from the DOL. During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM. Who you are An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with data analysis or simply working in a team oriented environment in the past, you're exactly the type of candidate we're looking for. To be successful, you need: * Drive and eagerness to learn * Ability to work independently, and in an efficient and organized manner * Ability to work collaboratively as part of a team * Strong troubleshooting * Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment What's the experience? As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams. This position is not eligible for visa sponsorship. Relocation assistance is not available. **Required technical and professional expertise** * Willingness to complete the requirements of the apprenticeship program * High School Diploma or GED * Some knowledge or experience with any of the following: * Physical computer hardware installation * Workstation problem and change tools for workload tracking, PC based * Must be able to team lift large hardware units Must be able to work in fast paced physically demanding environment **Preferred technical and professional experience** None IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $74k-96k yearly est. 43d ago
  • IT Lab Tech Apprentice

    IBM Corporation 4.7company rating

    Tucson, AZ jobs

    Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk Your role and responsibilities As an Infrastructure Lab Technician Apprentice at IBM, you will have the opportunity to apply your knowledge and experience using the latest tools and technologies to support IBM processors, storage or other semiconductor hardware. Throughout your apprenticeship, you will work closely with experienced engineers, technicians and other mentors in a production and/or development hardware raised floor environment to maintain all specific hardware related to the IBM Infrastructure Group. Where applicable, you will be taught all day-to-day activities/responsibilities of a hardware raised floor environment on multiple different Infrastructure specific raised floors. This work will be physical hands on in nature with some lifting and physical dexterity requirements. You will also learn and be responsible for a variety of lab safety procedures relevant to the specific raised floor environment, as well as learning and utilizing the specific hardware life cycle workload applications. To that end, you will be trained and expected to certify via testing in all specific responsibilities. Specific to the hardware life cycle, you will be expected to rack, stack, cable (power and network), new hardware, as well as un-rack and pack old hardware and cabling. What is an Apprenticeship? IBM Apprenticeship Program is an official registered apprenticeship recognized by the Department of Labor (DOL). Every graduate of a Registered Apprenticeship program receives a nationally recognized credential from the DOL. During the apprenticeship duration, you will be required to complete specific learning hours and on the job training that has been outlined to ensure you are developing the skills and competencies essential to the role. You will be able to learn and grow at your own pace, but we expect most apprentices will complete their learning within 12 months. Once you graduate and receive your certificate from our apprentice program, you will be eligible to apply to available full-time roles at IBM. Who you are An apprenticeship is about learning. We're seeking candidates who have the following requirements, but we know you're just getting your career started, and we're committed to helping you learn and grow. If you've had some experience with data analysis or simply working in a team oriented environment in the past, you're exactly the type of candidate we're looking for. To be successful, you need: * Drive and eagerness to learn * Ability to work independently, and in an efficient and organized manner * Ability to work collaboratively as part of a team * Strong troubleshooting * Some basic knowledge or experience in electrical engineering sciences i.e. Electrical Safety, Electron Theory, AC/DC Basics, Wires and Cables, Computer Electronics, Electrical Testing Equipment What's the experience? As an apprentice, you'll join with other apprentices in a local cohort. You'll go through your first few weeks together, learning about IBM and the skills you'll be attaining throughout your apprenticeship. Then, you'll work with your managers and mentors to progress through your personal skills roadmap, learning and demonstrating new knowledge and competencies through hands-on application with your project teams. This position is not eligible for visa sponsorship. Relocation assistance is not available. Required education High School Diploma/GED Preferred education Associate's Degree/College Diploma Required technical and professional expertise * Willingness to complete the requirements of the apprenticeship program * High School Diploma or GED * Some knowledge or experience with any of the following: * Physical computer hardware installation * Workstation problem and change tools for workload tracking, PC based * Must be able to team lift large hardware units Must be able to work in fast paced physically demanding environment Preferred technical and professional experience None ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $74k-96k yearly est. 5d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM 4.7company rating

    Poughkeepsie, NY jobs

    **Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. **Required technical and professional expertise** - Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn. - Solid understanding of machine learning algorithms and model evaluation techniques. - Experience with Git and collaborative development workflows. - Ability to work with structured and unstructured data, including preprocessing and transformation. - Familiarity with software engineering principles and debugging practices. - Strong analytical and problem-solving skills. **Preferred technical and professional experience** - Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras). - Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP). - Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines). - Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization. - Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift). - Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $73k-93k yearly est. 33d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM Corporation 4.7company rating

    Poughkeepsie, NY jobs

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn.• Solid understanding of machine learning algorithms and model evaluation techniques.• Experience with Git and collaborative development workflows.• Ability to work with structured and unstructured data, including preprocessing and transformation.• Familiarity with software engineering principles and debugging practices.• Strong analytical and problem-solving skills. Preferred technical and professional experience * Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras).• Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP).• Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines).• Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization.• Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift).• Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $73k-93k yearly est. 5d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM Corporation 4.7company rating

    Louisiana jobs

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn.• Solid understanding of machine learning algorithms and model evaluation techniques.• Experience with Git and collaborative development workflows.• Ability to work with structured and unstructured data, including preprocessing and transformation.• Familiarity with software engineering principles and debugging practices.• Strong analytical and problem-solving skills. Preferred technical and professional experience * Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras).• Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP).• Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines).• Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization.• Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift).• Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $71k-90k yearly est. 5d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM Corporation 4.7company rating

    New York, NY jobs

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn.• Solid understanding of machine learning algorithms and model evaluation techniques.• Experience with Git and collaborative development workflows.• Ability to work with structured and unstructured data, including preprocessing and transformation.• Familiarity with software engineering principles and debugging practices.• Strong analytical and problem-solving skills. Preferred technical and professional experience * Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras).• Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP).• Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines).• Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization.• Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift).• Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $73k-94k yearly est. 5d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM 4.7company rating

    Austin, TX jobs

    **Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. **Required technical and professional expertise** - Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn. - Solid understanding of machine learning algorithms and model evaluation techniques. - Experience with Git and collaborative development workflows. - Ability to work with structured and unstructured data, including preprocessing and transformation. - Familiarity with software engineering principles and debugging practices. - Strong analytical and problem-solving skills. **Preferred technical and professional experience** - Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras). - Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP). - Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines). - Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization. - Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift). - Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $70k-88k yearly est. 33d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM Corporation 4.7company rating

    Austin, TX jobs

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn.• Solid understanding of machine learning algorithms and model evaluation techniques.• Experience with Git and collaborative development workflows.• Ability to work with structured and unstructured data, including preprocessing and transformation.• Familiarity with software engineering principles and debugging practices.• Strong analytical and problem-solving skills. Preferred technical and professional experience * Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras).• Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP).• Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines).• Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization.• Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift).• Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $70k-88k yearly est. 5d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM Corporation 4.7company rating

    Georgia jobs

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn.• Solid understanding of machine learning algorithms and model evaluation techniques.• Experience with Git and collaborative development workflows.• Ability to work with structured and unstructured data, including preprocessing and transformation.• Familiarity with software engineering principles and debugging practices.• Strong analytical and problem-solving skills. Preferred technical and professional experience * Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras).• Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP).• Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines).• Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization.• Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift).• Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $70k-87k yearly est. 5d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM Corporation 4.7company rating

    Parkton, NC jobs

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn.• Solid understanding of machine learning algorithms and model evaluation techniques.• Experience with Git and collaborative development workflows.• Ability to work with structured and unstructured data, including preprocessing and transformation.• Familiarity with software engineering principles and debugging practices.• Strong analytical and problem-solving skills. Preferred technical and professional experience * Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras).• Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP).• Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines).• Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization.• Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift).• Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $69k-87k yearly est. 5d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM Corporation 4.7company rating

    Rochester, NY jobs

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn.• Solid understanding of machine learning algorithms and model evaluation techniques.• Experience with Git and collaborative development workflows.• Ability to work with structured and unstructured data, including preprocessing and transformation.• Familiarity with software engineering principles and debugging practices.• Strong analytical and problem-solving skills. Preferred technical and professional experience * Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras).• Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP).• Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines).• Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization.• Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift).• Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $70k-89k yearly est. 5d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM Corporation 4.7company rating

    Tucson, AZ jobs

    Introduction IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn.• Solid understanding of machine learning algorithms and model evaluation techniques.• Experience with Git and collaborative development workflows.• Ability to work with structured and unstructured data, including preprocessing and transformation.• Familiarity with software engineering principles and debugging practices.• Strong analytical and problem-solving skills. Preferred technical and professional experience * Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras).• Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP).• Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines).• Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization.• Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift).• Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. ABOUT BUSINESS UNIT IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world's most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $68k-87k yearly est. 5d ago
  • Entry Level Hire Remote Technical Support - AI and Data Science Engineer and Support 2026

    IBM 4.7company rating

    Rochester, MN jobs

    **Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** We are seeking a motivated and technically skilled early-career professional to join our AI and Data Science development team. As a Junior Developer, you will contribute to the design, development, and implementation of AI solutions and look for ways to effienciently collect, clean, analyze, and visualize data to support business decisions that support real-world applications across enterprise systems. This role is ideal for someone with a strong foundation in machine learning and software engineering who is eager to grow in a collaborative, innovation-driven environment. You will work with Senior Developers to build models helping to create predictive models, generate insights and help optimize company performance. **Required technical and professional expertise** - Proficiency in Python and experience with libraries such as NumPy, pandas, scikit-learn. - Solid understanding of machine learning algorithms and model evaluation techniques. - Experience with Git and collaborative development workflows. - Ability to work with structured and unstructured data, including preprocessing and transformation. - Familiarity with software engineering principles and debugging practices. - Strong analytical and problem-solving skills. **Preferred technical and professional experience** - Experience with deep learning frameworks (e.g., PyTorch, TensorFlow, Keras). - Exposure to model deployment using Docker, REST APIs, or cloud platforms (AWS, Azure, GCP). - Understanding of MLOps tools and practices (e.g., MLflow, Kubeflow, CI/CD pipelines). - Knowledge of distributed systems, storage architectures (e.g., IBM Storage Scale), and performance optimization. - Familiarity with Linux environments and container orchestration (e.g., Kubernetes, OpenShift). - Awareness of ethical AI principles, including fairness, transparency, and bias mitigation. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $65k-79k yearly est. 33d ago
  • Entry Level Technical Support Engineer

    IBM 4.7company rating

    San Jose, CA jobs

    **Introduction** Are you passionate about solving technical problems and helping others succeed? IBM Software Support is looking for curious, driven, and customer-focused engineers to join our team of Technical Support Engineers. As a support engineer, you'll gain hands-on experience supporting a wide range of IBM software solutions, while learning from industry experts and contributing to real-world client success. Why Join IBM Support? * IBM Support is a cornerstone of client success, known for: * Industry-leading customer satisfaction. * 24x7 global availability and proactive engagement with our clients. * Secure data handling aligned with global standards. * Expertise and efficiency powered by AI tools like watsonx and copilot. * A culture of learning, collaboration, and innovation! **Your role and responsibilities** As a Technical Support engineer, you will: * Drive resolution of client product issues by collaborating with global support and engineering teams across IBM Software and Cloud. * Analyze diagnostics, help optimize product usage and recommend solutions for customers to get the most out of their partnership with IBM. * Create and update knowledge base articles to share insights. * Educate clients on product usage and best practices. * Work with Engineering and Product teams to improve IBM solutions. * Participate in proactive support activities such as upgrade planning and product adoption. **Required technical and professional expertise** * Bachelor's degree in Computer Science, Computer Engineering, Artificial Intelligence or a related field. * Strong communication skills and a passion for customer satisfaction. * Familiarity with Windows/Linux operating systems. * Basic understanding of troubleshooting and problem resolution. * Fluent in English. **Preferred technical and professional experience** * Experience within customer service teams. * Exposure to programming languages like Java, Python, etc. * Understanding of software development concepts and system integration. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $98k-129k yearly est. 43d ago
  • Entry Level Technical Support Engineer - Target Process

    IBM 4.7company rating

    Bellevue, WA jobs

    **Introduction** We are seeking individuals with are passionate about technology, to provide complex support services of our SaaS solutions. Reporting to the Manager of Technical Support, this individual will work closely with our customers, Customer Success Managers and partners to provide break-fix support and operational maintenance. This position is an integral part of IBM Targetprocess's long-term relationship with its global customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. To succeed in this team, this individual must have the passion and energy to work cross functionally in a collaborative environment. **Your role and responsibilities** Target process support is a global 24/7 team whose mission is to provide our customers with world class support. We strive to go above and beyond for our customers ensuring their success using our Target process products. What You'll Do: * Support and maintain customers who have implemented the IBM Targetprocess SaaS solution, resolving customer issues in a timely fashion. * Operational management of clients (e.g. helping loading new data, maintaining and validating dashboard/report outputs, etc...) * Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction. * Work as part of our extended support team, doing whatever it takes to exceed customer expectations. * Use your business and technical analysis skills and knowledge of IT environments to solve complex issues and promote best practices. * Collaborate with other departments in the company to achieve customer satisfaction. **Required technical and professional expertise** * Exposure to technical support, system implementation/administration experience * 4 year degree in engineering or computer science * Basic understanding of Web Development (Javascript, HTML, CSS) **Preferred technical and professional experience** * Strong analytical and problem-solving skills. * Strong skills in data analysis/manipulation. * Ability to quickly comprehend complex data model * Versed in formulaic logic (e.g. Excel formulas) * Self-starter - able to come up to speed on complex, difficult concepts with minimal assistance. * Ability to quickly context-switch between multiple complex work streams. * Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues. * Client-focused attitude - a customer advocate. * Team player with solid communication and presentation skills * Empathy - desire to help people * Continuous improvement - tech savvy, enjoys learning * Accountability - takes responsibility for their tasks * Basic programming skills in any language and platform, such as Javascript, .NET or Python * Knowledge of ticketing tools like Salesforce, JIRA * Knowledge of monitoring tools such as Grafana * Knowledge and application of relational database concepts, ability to write basic SQL queries * Understanding of REST API * Basic understanding of Agile methodologies IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $85k-107k yearly est. 11d ago
  • Entry Level Technical Support Engineer

    IBM Corporation 4.7company rating

    Austin, TX jobs

    Introduction Are you passionate about solving technical problems and helping others succeed? IBM Software Support is looking for curious, driven, and customer-focused engineers to join our team of Technical Support Engineers. As a support engineer, you'll gain hands-on experience supporting a wide range of IBM software solutions, while learning from industry experts and contributing to real-world client success. Why Join IBM Support? * IBM Support is a cornerstone of client success, known for: * Industry-leading customer satisfaction. * 24x7 global availability and proactive engagement with our clients. * Secure data handling aligned with global standards. * Expertise and efficiency powered by AI tools like watsonx and copilot. * A culture of learning, collaboration, and innovation! Your role and responsibilities As a Technical Support engineer, you will: * Drive resolution of client product issues by collaborating with global support and engineering teams across IBM Software and Cloud. * Analyze diagnostics, help optimize product usage and recommend solutions for customers to get the most out of their partnership with IBM. * Create and update knowledge base articles to share insights. * Educate clients on product usage and best practices. * Work with Engineering and Product teams to improve IBM solutions. * Participate in proactive support activities such as upgrade planning and product adoption. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Bachelor's degree in Computer Science, Computer Engineering, Artificial Intelligence or a related field. * Strong communication skills and a passion for customer satisfaction. * Familiarity with Windows/Linux operating systems. * Basic understanding of troubleshooting and problem resolution. * Fluent in English. Preferred technical and professional experience * Experience within customer service teams. * Exposure to programming languages like Java, Python, etc. * Understanding of software development concepts and system integration. ABOUT BUSINESS UNIT IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $70k-88k yearly est. 1d ago
  • Entry Level Technical Support Engineer

    IBM 4.7company rating

    Lowell, MA jobs

    **Introduction** Are you passionate about solving technical problems and helping others succeed? IBM Software Support is looking for curious, driven, and customer-focused engineers to join our team of Technical Support Engineers. As a support engineer, you'll gain hands-on experience supporting a wide range of IBM software solutions, while learning from industry experts and contributing to real-world client success. Why Join IBM Support? * IBM Support is a cornerstone of client success, known for: * Industry-leading customer satisfaction. * 24x7 global availability and proactive engagement with our clients. * Secure data handling aligned with global standards. * Expertise and efficiency powered by AI tools like watsonx and copilot. * A culture of learning, collaboration, and innovation! **Your role and responsibilities** As a Technical Support engineer, you will: * Drive resolution of client product issues by collaborating with global support and engineering teams across IBM Software and Cloud. * Analyze diagnostics, help optimize product usage and recommend solutions for customers to get the most out of their partnership with IBM. * Create and update knowledge base articles to share insights. * Educate clients on product usage and best practices. * Work with Engineering and Product teams to improve IBM solutions. * Participate in proactive support activities such as upgrade planning and product adoption. **Required technical and professional expertise** * Bachelor's degree in Computer Science, Computer Engineering, Artificial Intelligence or a related field. * Strong communication skills and a passion for customer satisfaction. * Familiarity with Windows/Linux operating systems. * Basic understanding of troubleshooting and problem resolution. * Fluent in English. **Preferred technical and professional experience** * Experience within customer service teams. * Exposure to programming languages like Java, Python, etc. * Understanding of software development concepts and system integration. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    $75k-94k yearly est. 43d ago
  • Entry Level Technical Support Engineer

    IBM Corporation 4.7company rating

    California, MD jobs

    Introduction Are you passionate about solving technical problems and helping others succeed? IBM Software Support is looking for curious, driven, and customer-focused engineers to join our team of Technical Support Engineers. As a support engineer, you'll gain hands-on experience supporting a wide range of IBM software solutions, while learning from industry experts and contributing to real-world client success. Why Join IBM Support? * IBM Support is a cornerstone of client success, known for: * Industry-leading customer satisfaction. * 24x7 global availability and proactive engagement with our clients. * Secure data handling aligned with global standards. * Expertise and efficiency powered by AI tools like watsonx and copilot. * A culture of learning, collaboration, and innovation! Your role and responsibilities As a Technical Support engineer, you will: * Drive resolution of client product issues by collaborating with global support and engineering teams across IBM Software and Cloud. * Analyze diagnostics, help optimize product usage and recommend solutions for customers to get the most out of their partnership with IBM. * Create and update knowledge base articles to share insights. * Educate clients on product usage and best practices. * Work with Engineering and Product teams to improve IBM solutions. * Participate in proactive support activities such as upgrade planning and product adoption. Required education High School Diploma/GED Preferred education Bachelor's Degree Required technical and professional expertise * Bachelor's degree in Computer Science, Computer Engineering, Artificial Intelligence or a related field. * Strong communication skills and a passion for customer satisfaction. * Familiarity with Windows/Linux operating systems. * Basic understanding of troubleshooting and problem resolution. * Fluent in English. Preferred technical and professional experience * Experience within customer service teams. * Exposure to programming languages like Java, Python, etc. * Understanding of software development concepts and system integration. ABOUT BUSINESS UNIT IBM Software infuses core business operations with intelligence-from machine learning to generative AI-to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments-a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.
    $74k-94k yearly est. 1d ago

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