Phoenix Senior Living Remote jobs - 2,818 jobs

Back to Search Results Wound Care RN - Atrium Health Wake Hospital at Home Hybrid FT High Point, NC, United States Shift: 1st Job Type: Regular Share: mail

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 9:00AM - 5:30PM CST Mon-Fri, Rotating Saturday 7am-1pm CST. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Talent Solutions Partner for Steel Toe Talent (STT) is a hybrid sales and delivery role responsible for growing client relationships, expanding service utilization, and ensuring exceptional execution of STT's recruiting solutions. This individual is a confident communicator and business developer who understands fast-moving operations and can translate talent needs into actionable recruiting strategies. They serve as the face of STT in the field-building trust, educating leaders on our offerings, and ensuring every engagement delivers measurable results. This role blends sales acumen, client management, and hands-on recruiting execution. The ideal candidate is resourceful, relationship-driven, analytical, and excited to evangelize the STT brand. SUCCESS FACTORS: We will know the Talent Solutions Partner is successful when these competencies are demonstrated: Sales & Influence: Able to articulate value, overcome objections, and build credibility quickly. Operational Understanding: Knows how operations run and how talent impacts performance. Relationship Builder: Develops trust at all levels-from hiring managers to executives. Execution & Ownership: Comfortable doing the work, not just managing it. Communication: Crisp, clear, and confident in both written and verbal formats. Adaptability: Thrives in fast-paced, ambiguous, growth-focused environments. Brand Evangelism: Passionate about representing STT as “operators who recruit.” BEHAVIORAL CHARACTERISTICS: Attention to detail and ability to follow directions. Must be able to manage multiple tasks against competing priorities. Takes ownership of customer needs and goes the extra mile to exceed expectations. Actively collaborates with other teams to ensure consistent and integrated second-mile service across the organization. Consistently seeks opportunities to enhance the customer experience and deliver personalized solutions within their team. Actively solicits feedback and takes appropriate action to resolve issues and create enhancements to improve future experiences. Demonstrates critical thinking skills related to problem-solving and process improvement. Operates with high ethical standards and integrity. Exercises confidentiality concerning matters related to FHI associates, corporate information and exhibits a high level of business and personal integrity consistent with FHI's Purpose, Vision, and Values. High interest in professional success and career. Demonstrate interest in and understanding of all FHI policies and procedures and other employment issues. Leadership skills and ability to supervise people and production effectively. Availability to travel ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Business Development & Sales Enablement Represent Steel Toe Talent as a brand ambassador at client sites, industry events, and prospect meetings. Identify new opportunities within existing accounts and uncover potential prospects through outreach, networking, and field visibility. Collaborate with the Director of TA & STT to refine proposals, pricing, scopes of work, and solution design. Lead initial discovery conversations with prospects and translate operational challenges into recommended STT solutions. Maintain a consistent pipeline of leads and opportunities with accurate tracking and reporting. Client Relationship Management Own the client experience for assigned accounts-building strong, trust-based relationships with leaders and stakeholders. Conduct regular client check-ins, performance reviews, and data-driven updates to ensure satisfaction and alignment. Proactively identify risks, gaps, and areas for improvement; escalate as needed with recommended solutions. Serve as the primary point of contact for client deliverables, timelines, expectations, and communication. Ensure all engagements follow STT processes and maintain a high standard of execution. Recruiting Execution & Project Delivery Perform hands-on recruiting support as needed, including sourcing, screening, assessing, and funnel management. Partner with internal recruiters and hiring leaders to ensure timely, accurate delivery of candidates. Oversee project launches (including Surge Hiring engagements), traveling onsite to support kickoffs, intake sessions, and alignment meetings. Monitor KPIs for each engagement (time-to-fill, submittal volume, quality, conversion rates) and communicate insights to clients. Ensure all candidate pipelines, ATS workflows, and reporting processes align with STT expectations. Travel & Field Engagement Travel regularly (up to 40-60%) to client sites for relationship building, intake sessions, operational walk-throughs, and engagement support. Facilitate onsite brand evangelism-helping clients understand the STT model, offerings, and value. This job profile is not a comprehensive list of tasks or activities, duties or responsibilities required of the associate. Duties, responsibilities and activities may change at any time at the discretion of management. PHYSICAL REQUIREMENTS: Office and Work from Home environment Required to sit for long periods of time with limited physical exertion required. Use of standard office equipment in typical office environment/conditions. Must be able to lift up to 20 pounds. Ability to use close and distance vision to focus on computer screen for the majority of the workday. Travel up to 60% QUALIFICATIONS: Education: Some College or higher education preferred or equivalent combination of education and experience. We believe that skills and experience are what truly matter. While education can be a valuable asset, it is not a requirement for success in this role. Experience: 3+ years in recruitment, talent acquisition, or staffing experience (high-volume or operations-focused preferred). Demonstrated success in client-facing or account management roles. Strong business acumen with understanding of warehouse, logistics, or operations environments. Ability to travel frequently and work independently with minimal supervision. Excellent communication, presentation, and relationship-building skills. Ability to manage competing priorities while maintaining a high-quality client experience. Comfortable with data, metrics, and structured processes. Experience in RPO, workforce solutions, or staffing sales preferred Background supporting high-volume hiring, surge projects, or multi-site recruiting preferred Familiarity with CRM tools, ATS systems, and pipeline management preferred Strong problem-solving and consultative selling skills preferred Knowledge/Skills: Strong communication (written and verbal) skills and presentation skills. Analytical, critical thinking and problem-solving skills. Ability to effectively give and receive feedback in a professional manner. Experienced w/ MS Office products (Word, Excel, Outlook) Excellent communication skills, both written and verbal High level of organizational skills. Additional Location: If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Benefits: Bonus based on performance Flexible schedule Training & development Senior Care Authority is currently searching for people in the Home Health, Senior Care or related Health fields in North Broward or Palm Beach County, FL who are looking for a CHANGE. Approximately 10,000 people turn 65 every day. Many of them will need some type of elder care services. The increasing number of seniors, along with senior living housing environment changes, means there is a growing need for empathetic & compassionate people to help solve issues that families face during trying times. The successful candidate will be a part of a team committed to improving the lives of seniors and their families. -You LOVE to network, you know a lot of interesting, upstanding citizens of North Broward and Palm Beach Counties. -Increase awareness of Senior Care Authority through outreach, networking and public speaking opportunities. -Develop relationships with key referral source, through cold calls, pre-arranged meetings and other direct sales activities. -Have a desire to help families through stressful times associated with their search for the most appropriate living option for their loved one (Assisted Living, Independent Living, Memory Care, Residential Care Homes). -Act as an advocate for your family through the entire process. Set up and attend tours. Work and travel to clients from home. This is a commission-only position with a generous commission split. We will provide training and support. Qualifications Bachelor's Degree from a four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience Ability to deliver results while working in a highly independent environment - SALES and CONSULTING EXPERIENCE a plus Demonstrated ability to access family situations and quickly develop solutions based on family needs Document history of ability to develop and maintain good working relationships History of the senior care industry, medical sales or home health sales preferred Relationships with staff at doctors' offices, Skilled Nursing Facilities, home health agencies, and hospitals a plus Ability to multitask; talk on the phone and take notes on the computer Strong computer skills necessary in email and Google Docs or Microsoft Office Flexible work from home options available. Compensation: $2,000.00 - $20,000.00 per month Senior Care Authority offers a great opportunity for you to lead a more purpose-driven life through our senior care advisor jobs. We're a fast-growing organization with over 80 independently-owned locations nationwide. When you join us in helping seniors live safely and happily, you become part of an exciting and growing business. At Senior Care Authority , we offer expertise, support, and resources to guide families as they navigate senior living and care options for their loved ones. We are committed to the highest level of integrity, compassion, and service in the industry. Search our senior care jobs using the filters above to find out more. This franchise is independently owned and operated. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Senior Care Authority Corporate.

Prior Authorization Supervisor, Specialty Testing Location Note: Applicants who live within 35 miles of either the Burlington, NC or Durham, NC location will follow a hybrid schedule. This schedule includes a minimum of three in-office days per week at an assigned location, either Burlington or Durham, supporting both collaboration and flexibility. At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You'll be inspired to discover more, develop new skills and pursue career-building opportunities as we help solve some of today's biggest health challenges around the world. Together, let's embrace possibilities and change lives! The Pre Authorization Supervisor position is responsible for leading a team of Specialty Test Prior Authorization Specialists. Primary Responsibilities: Oversee work assignments, ensuring efficient task distribution and timely completion. Generate and analyze inventory reports to guide decision-making. Proactively assess inventory throughout the day to optimize workflow and prioritize urgent cases. Communicate effectively with various departments to resolve discrepancies, including missing work files and IT platform issues. Audit employee work for accuracy, providing constructive feedback and coaching to enhance performance. Conduct one-on-one meetings with employees, fostering professional growth and setting annual goals. Offer timely support by answering employee and stakeholder inquiries. Train new hires and develop comprehensive training resources. Create and interpret complex SOPs, job aids, and special workflows for diverse processes. Design and lead engaging team meetings. Navigate multiple platforms and websites to facilitate prior authorization tasks. Perform specimen history research to assist with escalations, training, and troubleshooting. Deliver exceptional customer service with professionalism, patience, and empathy. Escalate critical issues to leadership when necessary. Identify and recommend process improvements to enhance efficiency. Maintain a thorough understanding of policies, guidelines, and payer requirements related to specialty testing (such as oncology, women's health, and other advanced diagnostics). Ensure compliance with specialty test regulations and proactively address any policy updates that impact workflow. Meet deadlines consistently while maintaining high accuracy and minimal errors. Complete required trainings punctually and thoroughly. Qualifications: High school diploma or equivalent required; associate degree or higher strongly preferred. Minimum 3 years of relevant work experience . Minimum 1 year of experience in prior authorizations strongly preferred (concurrent experience acceptable). 3+ years of leadership experience is strongly preferred. Minimum 2+ years prior work experience in insurance claims, pre-authorization, and medical benefits strongly preferred. Utilize MS Excel, Word and Outlook; PowerPoint proficiency preferred Experience with specialty testing (such as oncology, women's health, and other advanced diagnostics) preferred. Proven ability to identify improvement opportunities and implement recommendations preferred. Additional Desired Skills: Exceptional interpersonal communicator with the ability to build rapport and motivate teams. Strong problem-solving and decision-making abilities. Detail-oriented with a proven track record of delivering results. Comfortable managing performance in a production-driven environment while enforcing company policies. Demonstrates integrity, trustworthiness, accountability, and respect in all professional interactions. Maintains confidentiality and upholds high ethical standards. Strong verbal and written communication skills. Self-motivated with the ability to thrive under pressure in a dynamic environment. Reliable and punctual. Pay range: $52,200.00 - $92,600.00 a year Schedule: Mon-Fri, 8am-5pm ET Application window closes: 02/02/2026 All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

Description & Requirements The Knowledge Content Manager will serve as a Subject Matter Expert to the Program Manager on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States. Essential Duties and Responsibilities: - Support project management initiatives . - Schedule, plan, and coordinate project management activities. - Maintain project tracking tools and project documentation. - Communicate with project stakeholders. Job Specific Duties: - Build and maintain knowledge base in SharePoint or other Content Management Systems. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent. - Design and implement workflows to manage documentation process. - Create training material in support of the Knowledge management process. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. - Continuously improve knowledge-sharing processes based on feedback and agency needs. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of project management experience required. - Equivalent combination of education and experience considered in lieu of degree. Job Specific Minimum Requirements: - 3+ years of Knowledge/Content Management or Information Governance experience - 1 - 3+ years of immigration law experience. - 3+ years of analytics, plain language and business writing skills. Preferred: - Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management. - Experience developing content tailored to the needs of contact center agents and customers. - Experience working in a government or federal contracting environment. - Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP). EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 66,800.00 Maximum Salary $ 106,800.00

The Company: Pulmonary Associates of Richmond (PAR) has been around since 1974. That's 50 years of serving the greater Richmond community. We specialize in pulmonary medicine, sleep disorders and research. Our staff cares about our patients and delivers the utmost excellence in quality care and customer service. The Position: PAR is seeking an enthusiastic Call Center Specialists to work in the call center answering all incoming phone calls for the practice. This position is the first point of contact for patients, family members, referring to physicians and their staff, hospital staff, and other members of the community. Employees will work a set shift as determined by the supervisor. This is a remote position in Virginia. The selected candidate will be required to make occasional trips to the PAR office. Job responsibilities for the Call Center Specialist: Answer incoming calls promptly and while demonstrating excellent customer service skills. Listen and ask probing questions to determine the reason for the call and then handle the call accordingly. Schedule patient appointments for pulmonary and sleep Obtain and enter accurate demographic information into Allscripts. Schedule appointment according to current policies Inform caller of arrival time, items to bring to appointment, cancellation policy, etc. Disseminate patient questions and refills requests via EMR to the MA/provider. Provide basic information, guidance, and instructions to callers. Distribute consultations and enter MD Coder. Complete appointment requests are made online. Gather patient records for local hospital systems (Bon Secours and HCA) Assist with patient rescheduling as needed. Assist with EMR indexing of incoming documents when/if needed. Assist with EMR output queue when/if needed. Assist with scheduling faxed and electronic new patient referrals. Adhere to Pulmonary Associates' standards of excellent customer service to patients, caregivers, providers, coworkers, and those outside of Pulmonary Associates always. Adhere to HIPAA policies and procedures to protect patient privacy and security. Perform other duties as assigned by provider, supervisor, or member of Administration. Qualifications for the Call Center Specialist: Education: High School Diploma or equivalent Experience: One year experience in a call center environment and/ or in a medical practice is preferred. Benefits: 401(k) Dental insurance Employee assistance program Employee discount Flexible spending accounts Employee referral program Health insurance Critical Illness Life insurance Paid time off Retirement plan Vision insurance WEEKLY PAY and more! Physical / Mental Demands: Sitting for long periods of time as well as occasional standing and walking. Manual dexterity for using a computer keyboard and office machines. Ability to view computer screens for long periods. Occasional stress related to workload and physician / patient demands. Pulmonary Associates of Richmond is an Equal Opportunity Employer.

Job Description Internship Program Duration: May 18th, 2026- Aug 6th, 2026 Internship Location: Charlotte, NC Internship Hours: Full-time, 8 AM to 5 PM WE ARE a family of companies delivering the best in food, hospitality, and support services. As the leading foodservice and support services company in the US, we are known for our great people, great service, and great results. If you've been hungry and away from home, chances are you've tasted our delicious food and experienced our outstanding service. Our 250,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, stadiums, arenas, convention centers, museums, and much more - in all 50 states. WE BELIEVE that each and every employee plays a key role in our growth, innovation, evolution, and legacy. We know that the next big idea can come from anyone. We encourage developing and attracting diverse talent that differentiates us as a company as we continue to raise the bar in everything we do. YOU ARE someone that is passionate about developing yourself and those around you. You enjoy being a part of a team that is collaborative, innovative, and driven to succeed. You are inspired to create lasting, memorable experiences for guests. You believe in delivering great service to guests, building strategic partnerships with clients, and continuing to learn and improve each day. You are flexible, adaptable, and are able to act decisively with little or no supervision. Our Team is currently seeking an Accounting Analyst intern within the Compass Technology Finance department. This is a great opportunity to gain valuable experience and learn from a team with varied strengths. You will be working with vendors and internal customers to research and resolve concerns. Responsibilities: Research and escalate billing errors with vendors and Compass Tech Managers Analyze, compare, and organize data from various sources and vendors Research backup and support against vendor invoices, purchase orders, and requests Use SAP system to research invoice status Create and maintain cost center and employee information on IT equipment Ensure business spend is with approved vendors Prepare monthly journal entries, payments, and reconciliations Research and resolve general ledger account variances Special projects as assigned Qualifications: Pursuing Bachelor's, as a rising Junior or Senior, in Accounting or similar undergraduate program with a minimum GPA of 3.0 Proficient in MS Office skills (Excel, Word, Access) Requirements: Demonstrate awareness, understanding, and skills vital to work in a diverse environment Strong communication and interpersonal skills Proficiency regarding time and meeting deadlines Self-directed, proactive, and curious Curiosity about the hospitality and service industry Can-do attitude Attention to detail Apply to Compass Group today! Click here to Learn More about the Compass Story At this time, employment-based visa and permanent residency sponsorship is not currently available for this position. This is a paid intern position; however, it is not eligible for benefits such as medical, dental, vision, etc. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. POSITION OVERVIEW Job Summary The Director of Reimbursement is responsible for overseeing Medicare and Medicaid reimbursement for a multi-state skilled nursing facility (SNF) organization, with a focus on cost report preparation, submission, and audit defense. This role ensures compliance with federal and state-specific regulations in Indiana, Ohio, Michigan, and Wisconsin, and supports financial strategies to optimize reimbursement and maintain regulatory compliance. Roles and Responsibilities * Manages the Reimbursement Team to prepare and submit accurate Medicare and Medicaid cost reports for SNFs in Indiana, Ohio, Michigan, and Wisconsin. * Ensures compliance with CMS Form 2540-10 and each state's Medicaid cost reporting requirements. * Possesses working knowledge of CMS 15-1 and state-specific Medicaid reimbursement manuals. * Leads audit responses and manages appeals with state agencies and CMS intermediaries. * Analyzes cost report data to identify trends, risks, and reimbursement opportunities. * Collaborates with facility administrators, clinical teams, and finance staff to ensure accurate data collection and reporting. * Monitors regulatory changes and communicates financial implications to leadership. * Maintains documentation and internal controls to support audit readiness. * Provides training and guidance to internal team on reimbursement and cost reporting. * Other duties as assigned. Qualifications Education: Bachelor Degree Experience: 5-8 years Licenses and Certifications CPA certification preferred 2 years of Management Experience required Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. LOCATION US-KY-Louisville Trilogy Health Services 303 N. Hurstbourne Parkway Louisville KY BENEFITS * Competitive salaries and weekly pay * 401(k) Company Match * Mental Health Support Program * Student Loan Repayment and Tuition Reimbursement * Health, vision, dental & life insurance kick in on the first of the month after your start date * First time homebuyers' program * HSA/FSA * And so much more! LIFE AT TRILOGY Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged. Flexibility is what you want, and flexibility is what you'll get. Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you. Six months of training, orientation, and fun! We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. Job Summary The Director of Reimbursement is responsible for overseeing Medicare and Medicaid reimbursement for a multi-state skilled nursing facility (SNF) organization, with a focus on cost report preparation, submission, and audit defense. This role ensures compliance with federal and state-specific regulations in Indiana, Ohio, Michigan, and Wisconsin, and supports financial strategies to optimize reimbursement and maintain regulatory compliance. Roles and Responsibilities * Manages the Reimbursement Team to prepare and submit accurate Medicare and Medicaid cost reports for SNFs in Indiana, Ohio, Michigan, and Wisconsin. * Ensures compliance with CMS Form 2540-10 and each state's Medicaid cost reporting requirements. * Possesses working knowledge of CMS 15-1 and state-specific Medicaid reimbursement manuals. * Leads audit responses and manages appeals with state agencies and CMS intermediaries. * Analyzes cost report data to identify trends, risks, and reimbursement opportunities. * Collaborates with facility administrators, clinical teams, and finance staff to ensure accurate data collection and reporting. * Monitors regulatory changes and communicates financial implications to leadership. * Maintains documentation and internal controls to support audit readiness. * Provides training and guidance to internal team on reimbursement and cost reporting. * Other duties as assigned. Qualifications Education: Bachelor Degree Experience: 5-8 years Licenses and Certifications CPA certification preferred 2 years of Management Experience required Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Are you a natural leader who is passionate about personal and professional growth and development? Keep reading! We are seeking talented individuals to work as independent contractors. Partnering with a reputable global company in the personal development industry, you will enjoy the flexibility of setting your own schedule and working from home or remotely. Our company is dedicated to helping people unlock their full potential through our award-winning products and events. We believe that everyone has the power to transform their lives and create a better future for themselves and others. As an independent contractor with our team, you will have the opportunity to build a successful business while being part of a supportive community. We offer full training and support, a generous compensation plan, and no quotas or minimums to meet. We believe in empowering our team members and providing ongoing mentorship and coaching from experienced professionals. We are looking for individuals who are positive, driven, and eager to make an impact. You don't need to have any prior experience, but a genuine interest in helping others and a willingness to learn and grow is essential. By joining our team, you will have the the freedom to create your own path and an opportunity to make a meaningful difference in people's lives while building a rewarding career on your own terms. So if you are seeking a fulfilling career that allows you to achieve your goals, make a difference in people's lives while growing both personally and professionally, then we want to hear from you! Take the first step towards a fulfilling new career and Apply Now!

At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations. Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world's largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines. LabCorp is seeking an **Associate Director, Global Client Delivery,** to join our **Central Labs Services** team. In this position, you will be accountable to create, implement and advance the Study Management function's vision and strategy in alignment with the Global Project Management (PM) strategy. This position is directly responsible for the day-to-day management and supervision of the study management team to ensure the successful implementation of the global project management strategy, structure, process, and metrics to deliver outstanding customer satisfaction. The Associate Director will ensure integrated services with other global parts of Global Project Management, across departments and business units, focusing on innovative solutions to meet the needs of the pharmaceutical and biotech industries. The three primary areas of focus are: + People: Provide an environment where people can build their careers and thrive + Process: Contribute to an ongoing and sustainable improvement in cost, quality and service delivery for the Portfolio Manager, GSM and SDL functions. + Client: Deliver market-leading quality in an environment of increased regulatory scrutiny through a systematic quality program with focus on continuous improvement. **This is a remote opportunity and can be located anywhere in the US. Indianapolis metro area preferred.** **Responsibilities:** + Manage and supervise the day-to-day operations of the project management team including but not limited to: + Ensure the development of a competent workforce to meet growth plans within budget. + Ensure the seamless integration of project management services and influence pan-Labcorp Drug Development as necessary. + Accountable for the activities and outcomes of the project management team(s), taking corrective action where appropriate. + Ensure appropriate resource allocation to successfully implement and execute project plans to achieve agreed upon service levels. + Ensure consistent implementation, use, and review of SOPs. + Establish and monitor performance objectives for direct reports and take corrective action where appropriate. + Complete thorough, timely and well-documented performance evaluations and interim progress reviews. + Lead the study management team tasks related to planning, budgeting, and cross project management team issues. + Participate in the Project and Alliance Leadership team to establish strategy and business plans. + Engage in mentoring and developing staff and participate in Talent Assessment and Succession Planning processes. + Champion the PM Excellence strategy to continue to grow and enhance the PM competencies across the organization. Engage and partner with other PM pan-Labcorp Drug Development to share best practices and develop appropriate partnerships. + Drive a culture of continuous improvement, quality, and productivity. + Identify business growth opportunities and project management service enhancements. Monitor, track, and manage progress to the PM strategy. Share learning and best practices as appropriate. + Ensure all service failures and opportunities (CCLS and pan-Labcorp Drug Development) are identified, tracked, and resolved in a timely manner. Take preventative action to ensure that the same service failure(s) does not occur. Share learning and best practices as appropriate. + Accountable for the effective management of the study management team budget as appropriate. + Effectively partner and influence across CLS Leadership, Alliance Leaders, Business Development Directors, and Executive Sponsors to meet the growing and evolving client needs. **Minimum Experience Required:** + Minimum 5 years of people leadership experience + Experience managing a team of up to 20 plus is preferred + Excellent written, verbal, and interpersonal skills + Demonstrated high degree of initiative and ability to work collaboratively + Proven ability to inspire effective teamwork and motivate staff in a multi-regional, matrixed environment + Knowledge of regulatory requirements in clinical or laboratory settings + Strong negotiation skills to facilitate, guide, and influence a unified approach within a global, cross-functional environment + Proven strength in planning, problem solving, and organization + Consistent track record of driving continuous improvement and achieving results through leadership + Demonstrated ability to interact with, influence and inspire staff at all levels of the organization + Inclusive and engaging presentation and communication skills + Demonstrated leadership development capabilities **Minimum Education/Qualifications/Certifications and Licenses Required:** + 4-year degree + Clinical trial or central laboratory experience in a people leadership role + Regulatory experience (GXP) **Preferred Education:** + MBA or master's degree **Application Window:** closes at the end of the day 1/30/2026 **Pay Range:** 130-160K per annum All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. **Benefits:** Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here (************************************************************** . **Labcorp is proud to be an Equal Opportunity Employer:** Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. **We encourage all to apply** If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .

The Company: Pulmonary Associates of Richmond (PAR) has been around since 1974. That's 50 years of serving the greater Richmond community. We specialize in pulmonary medicine, sleep disorders and research. Our staff cares about our patients and delivers the utmost excellence in quality care and customer service. The Position: PAR is seeking an enthusiastic Call Center Specialists to work in the call center answering all incoming phone calls for the practice. This position is the first point of contact for patients, family members, referring to physicians and their staff, hospital staff, and other members of the community. Employees will work a set shift as determined by the supervisor. This is a remote position in Virginia. The selected candidate will be required to make occasional trips to the PAR office. Job responsibilities for the Call Center Specialist: * Answer incoming calls promptly and while demonstrating excellent customer service skills. * Listen and ask probing questions to determine the reason for the call and then handle the call accordingly. * Schedule patient appointments for pulmonary and sleep * Obtain and enter accurate demographic information into Allscripts. * Schedule appointment according to current policies * Inform caller of arrival time, items to bring to appointment, cancellation policy, etc. * Disseminate patient questions and refills requests via EMR to the MA/provider. * Provide basic information, guidance, and instructions to callers. * Distribute consultations and enter MD Coder. * Complete appointment requests are made online. * Gather patient records for local hospital systems (Bon Secours and HCA) * Assist with patient rescheduling as needed. * Assist with EMR indexing of incoming documents when/if needed. * Assist with EMR output queue when/if needed. * Assist with scheduling faxed and electronic new patient referrals. * Adhere to Pulmonary Associates' standards of excellent customer service to patients, caregivers, providers, coworkers, and those outside of Pulmonary Associates always. * Adhere to HIPAA policies and procedures to protect patient privacy and security. * Perform other duties as assigned by provider, supervisor, or member of Administration. Qualifications for the Call Center Specialist: Education: High School Diploma or equivalent Experience: One year experience in a call center environment and/ or in a medical practice is preferred. Benefits: * 401(k) * Dental insurance * Employee assistance program * Employee discount * Flexible spending accounts * Employee referral program * Health insurance * Critical Illness * Life insurance * Paid time off * Retirement plan * Vision insurance * WEEKLY PAY and more! Physical / Mental Demands: * Sitting for long periods of time as well as occasional standing and walking. * Manual dexterity for using a computer keyboard and office machines. * Ability to view computer screens for long periods. * Occasional stress related to workload and physician / patient demands. Pulmonary Associates of Richmond is an Equal Opportunity Employer.

Inova Health is looking for a dedicated Net Revenue Manager Lead to join their Revenue Cycle - Financial team. This remote role will be full-time day shift from Monday - Friday, 9:00 a.m. - 5:30 p.m. We are seeking a Revenue Cycle Net Revenue Manager with a strong background in finance and analytics to drive revenue cycle performance and net revenue optimization. The ideal candidate brings advanced Excel skills, proven experience in financial modeling and reporting, and the ability to translate complex data into actionable insights that support strategy, process improvement, and payer contract success. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. Retirement: Inova matches the first 5% of eligible contributions - starting on your first day. Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules Revenue Cycle Net Revenue Manager Job Responsibilities: Creates and enforces work standards, quality measures, and process improvements that are consistent with the organization's goals and objectives. Ensures regulatory compliance with Medicare and state authorities, Generally Accepted Accounting Principles and any external governing authority. Assures claims are reviewed, corrections are identified/made or resolutions are initiated while ensuring all follow-up claims/actions are submitted via the appropriate medium and with all required attachments. Maintains knowledge of government regulations, payer requirements, UB-04 standards, information system functionality (i.e. Hospital, clearinghouse, payer), hospital policies/procedures and departmental SRGs. Evaluates the impact of new or upgrades to existing systems/tools while performing testing of system changes, providing technical/operational support during implementation and evaluating the success of new systems/tools. Ensures timely/accurate billing, collection, posting, servicing, and/or auditing of the $1.5 billion receivable stream. Ensures follow-up is completed utilizing TRAC work lists, QMS, or other systems/reports according to department policy/procedure, SRG, or industry best practice standards. Demonstrates a working knowledge of CareMedic systems, DSS electronic billing systems, Syntellect IVR systems, HealthQuest 2000, QMS, and Premis electronic billing systems. Provides feedback and training to supervisors and staff. Provides resolution for pended (WIP backlog) claims within allowable timeframes (as defined for appropriate deficiency) and/or ensures billed claims receive timely and appropriate follow up based on established protocol or SRG. Oversees assigned department or functional area to ensure it is performing effectively, which may include but not limited to, hiring and training team members, creating and implementing business strategies, managing performance of team members, and delegating tasks. Minimum Qualifications: Experience: Four years of experience in Revenue Cycle, Clinic Operations, Credentialing, Denials Management and/or HB/PB Operation roles; Two years in leadership roles Education: Bachelors Degree or lesser educational degree with four additional years of experience Preferred Qualifications: Bachelor's degree in Accounting, Finance, or related field preferred; advanced degree or certification a plus. Strong proficiency in Microsoft Excel (advanced formulas, pivot tables, financial modeling, dashboards). Proven experience in financial analytics, reporting, budgeting/forecasting, and revenue cycle performance metrics (Net Revenue, AR, Denials, Cash). Demonstrated ability to support managed care contract strategy, including payer trend analysis, financial modeling, and negotiation support. Skilled in process improvement, workflow streamlining, and ensuring accuracy, timeliness, and completeness of financial data. Strong communication and presentation skills with experience translating complex data into actionable insights for leadership. Remote Eligibility: This position is eligible for remote work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV

Description & Requirements The Knowledge Content Manager will serve as a Subject Matter Expert to the Program Manager on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States. Essential Duties and Responsibilities: - Support project management initiatives . - Schedule, plan, and coordinate project management activities. - Maintain project tracking tools and project documentation. - Communicate with project stakeholders. Job Specific Duties: - Build and maintain knowledge base in SharePoint or other Content Management Systems. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent. - Design and implement workflows to manage documentation process. - Create training material in support of the Knowledge management process. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. - Continuously improve knowledge-sharing processes based on feedback and agency needs. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of project management experience required. - Equivalent combination of education and experience considered in lieu of degree. Job Specific Minimum Requirements: - 3+ years of Knowledge/Content Management or Information Governance experience - 1 - 3+ years of immigration law experience. - 3+ years of analytics, plain language and business writing skills. Preferred: - Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management. - Experience developing content tailored to the needs of contact center agents and customers. - Experience working in a government or federal contracting environment. - Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP). EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 66,800.00 Maximum Salary $ 106,800.00

Description & Requirements The Knowledge Content Manager will serve as a Subject Matter Expert to the Program Manager on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States. Essential Duties and Responsibilities: - Support project management initiatives . - Schedule, plan, and coordinate project management activities. - Maintain project tracking tools and project documentation. - Communicate with project stakeholders. Job Specific Duties: - Build and maintain knowledge base in SharePoint or other Content Management Systems. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent. - Design and implement workflows to manage documentation process. - Create training material in support of the Knowledge management process. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. - Continuously improve knowledge-sharing processes based on feedback and agency needs. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of project management experience required. - Equivalent combination of education and experience considered in lieu of degree. Job Specific Minimum Requirements: - 3+ years of Knowledge/Content Management or Information Governance experience - 1 - 3+ years of immigration law experience. - 3+ years of analytics, plain language and business writing skills. Preferred: - Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management. - Experience developing content tailored to the needs of contact center agents and customers. - Experience working in a government or federal contracting environment. - Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP). EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 66,800.00 Maximum Salary $ 106,800.00

Description & Requirements The Knowledge Content Manager will serve as a Subject Matter Expert to the Program Manager on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States. Essential Duties and Responsibilities: - Support project management initiatives . - Schedule, plan, and coordinate project management activities. - Maintain project tracking tools and project documentation. - Communicate with project stakeholders. Job Specific Duties: - Build and maintain knowledge base in SharePoint or other Content Management Systems. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent. - Design and implement workflows to manage documentation process. - Create training material in support of the Knowledge management process. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. - Continuously improve knowledge-sharing processes based on feedback and agency needs. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of project management experience required. - Equivalent combination of education and experience considered in lieu of degree. Job Specific Minimum Requirements: - 3+ years of Knowledge/Content Management or Information Governance experience - 1 - 3+ years of immigration law experience. - 3+ years of analytics, plain language and business writing skills. Preferred: - Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management. - Experience developing content tailored to the needs of contact center agents and customers. - Experience working in a government or federal contracting environment. - Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP). EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 66,800.00 Maximum Salary $ 106,800.00

Description & Requirements The Knowledge Content Manager will serve as a Subject Matter Expert to the Program Manager on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States. Essential Duties and Responsibilities: - Support project management initiatives . - Schedule, plan, and coordinate project management activities. - Maintain project tracking tools and project documentation. - Communicate with project stakeholders. Job Specific Duties: - Build and maintain knowledge base in SharePoint or other Content Management Systems. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent. - Design and implement workflows to manage documentation process. - Create training material in support of the Knowledge management process. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. - Continuously improve knowledge-sharing processes based on feedback and agency needs. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of project management experience required. - Equivalent combination of education and experience considered in lieu of degree. Job Specific Minimum Requirements: - 3+ years of Knowledge/Content Management or Information Governance experience - 1 - 3+ years of immigration law experience. - 3+ years of analytics, plain language and business writing skills. Preferred: - Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management. - Experience developing content tailored to the needs of contact center agents and customers. - Experience working in a government or federal contracting environment. - Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP). EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 66,800.00 Maximum Salary $ 106,800.00

Description & Requirements The Knowledge Content Manager will serve as a Subject Matter Expert to the Program Manager on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States. Essential Duties and Responsibilities: - Support project management initiatives . - Schedule, plan, and coordinate project management activities. - Maintain project tracking tools and project documentation. - Communicate with project stakeholders. Job Specific Duties: - Build and maintain knowledge base in SharePoint or other Content Management Systems. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent. - Design and implement workflows to manage documentation process. - Create training material in support of the Knowledge management process. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. - Continuously improve knowledge-sharing processes based on feedback and agency needs. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of project management experience required. - Equivalent combination of education and experience considered in lieu of degree. Job Specific Minimum Requirements: - 3+ years of Knowledge/Content Management or Information Governance experience - 1 - 3+ years of immigration law experience. - 3+ years of analytics, plain language and business writing skills. Preferred: - Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management. - Experience developing content tailored to the needs of contact center agents and customers. - Experience working in a government or federal contracting environment. - Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP). EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 66,800.00 Maximum Salary $ 106,800.00

Description & Requirements The Knowledge Content Manager will serve as a Subject Matter Expert to the Program Manager on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States. Essential Duties and Responsibilities: - Support project management initiatives . - Schedule, plan, and coordinate project management activities. - Maintain project tracking tools and project documentation. - Communicate with project stakeholders. Job Specific Duties: - Build and maintain knowledge base in SharePoint or other Content Management Systems. - Build document management processes and procedures. - Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current. - Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent. - Design and implement workflows to manage documentation process. - Create training material in support of the Knowledge management process. - Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint. - Continuously improve knowledge-sharing processes based on feedback and agency needs. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of project management experience required. - Equivalent combination of education and experience considered in lieu of degree. Job Specific Minimum Requirements: - 3+ years of Knowledge/Content Management or Information Governance experience - 1 - 3+ years of immigration law experience. - 3+ years of analytics, plain language and business writing skills. Preferred: - Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management. - Experience developing content tailored to the needs of contact center agents and customers. - Experience working in a government or federal contracting environment. - Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP). EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 66,800.00 Maximum Salary $ 106,800.00