Who We Are: Playa Bowls is New Jersey's Original Acai Shop™, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into 100+ stores, thousands of employees, and a mission to lead communities in healthy, sustainable living.
What We Offer:
Competitive pay: We offer competitive base pay and a great bonus program!
Advancement Opportunity: Our Playa Bowls training program will allow you to develop your skills and grow in your career!
Fun Environment: We are always dancing, smiling & having lots of fun!
Playa Discounts: Free food on each shift and 30% off when not working!
Who You Are: You're a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the GeneralManager, you will be doing a variety of tasks include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
What You'll Do:
• Check products to ensure consistency, palatability, and flavor conformity.
• Investigate and resolve complaints regarding food quality, service, and accommodations.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented up to Company standards.
• Monitor budgets, expenditures and timesheets. Understand and monitor labor and cost of goods sold as a percentage of sales and the targeted goals in those areas
• Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation.
• Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities.
• Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
• Establish and evaluate standards for personnel performance and customer service.
• Review work procedures and operational issues to determine ways to improve service, performance, or safety.
• Perform some food preparation or service tasks such as clearing tables, re-stocking, and serving food and beverages when necessary.
• Maintain food and equipment inventories and keep periodic inventory records.
• Organize and direct worker training programs, resolve personnel matters, hire new staff, and evaluate employee performance in dining facilities.
• Order and purchase equipment and supplies.
• Assess staffing needs, and recruit staff using ADP Recruitment platform.
• Arrange for equipment maintenance and repairs and coordinate a variety of services such as waste removal and pest control.
• Utilize point of sale cash register. Count money and make bank deposits.
• Fill out business or government forms, maintain records, reports, files and safety reports.
• Adhere to Company opening and closing procedures and maintain accompanying records.
What You'll Bring:
• Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Supply Chain - Knowledge of raw materials, supply processes, quality control, costs, and other techniques for maximizing the effective supply and distribution of goods.
• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Communication - Speaking to others to convey information effectively. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches for both current and future problem-solving and decision- making. Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Mathematics - Using mathematics to solve problems.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
• Operation, Monitoring and Control - Controlling operations of equipment and systems. Monitoring equipment to ensure proper operation.
• Operations Analysis - Analyzing operational needs of business and adjust accordingly.
$34k-41k yearly est. Auto-Apply 18d ago
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Manufactured Housing Regional Community Manager
Homestead Communities, LLC 3.8
Atlanta, GA jobs
We review all applicants within 48 hours. Given the high interest in this position, we respond only to those candidates which seem to be the best fit for the position. We regret the impersonal nature of most of these responses.
Company Overview
Homestead Communities (the “Company”) addresses the affordable housing crisis in the United States by providing safe, clean and supportive communities where working families and retirees can own or rent affordable, high-quality, single-family manufactured homes. Founded in 2023, the Company was one of the ten largest buyers of manufactured housing communities (“MHC”) over the past two years. Homestead Communities is committed to responsible stewardship for its residents, providing engaging careers for its team members, and delivering attractive risk-adjusted returns to its investor.
Homestead Communities is owned by its management team and one of the world's largest real estate investors, Invesco (NYSE: IVZ). The Company combines proven, growth-orientated entrepreneurial leadership with institutional discipline and financial capability. This position offers the opportunity to contribute meaningfully to a new enterprise with proven partners and the resources and experience to build a significant operating business.
Location
Atlanta, Georgia. Either work from home or from one of the Company's MHC's in the Atlanta region.
Position Overview
Train, supervise and support seven, (initially), on-site Community Managers so they maintain the Company's high operating standards to meet operating budgets, capital improvement budgets, occupancy, home sales and rent collections goals. Cultivate an entrepreneur's “ownership” attitude among Community Managers to encourage their dedicated engagement. Regularly tour communities to confirm that community appearance is high and to build relationships with all on-site team members. Survey resident satisfaction and propose operating improvements to increase satisfaction and retention. Assist the Vice President, Property Performance in annual budgeting and business plans and special assignments.
Responsibilities
Community Manager Leadership
· Recruit, select, train and develop Community Managers so they can meet performance expectations with reduced support. By personal example and instruction, set high standards for financial discipline, customer service and team support, and efficient and effective work habits.
· Use operating data and monthly operating budgets to provide detailed, on-going feedback to Community Managers to achieve operating and financial objectives. Understand business issues at each community and the performance of all on-site staff well enough to coach Community Managers.
· Contribute to the development and delivery of training programs for on-site teams, with a focus on Rent Manager proficiency, customer service, sales support, and compliance.
· Review and approve Community Managers' selection of vendors and their contract terms, assuring the quality and timeliness of execution. Review vendors' compliance with Company insurance requirements.
· Using customized or industry-leading training programs, train all on-site team members in specific, technical operating procedures.
· Supervise Community Managers' move-out home inspections, renovations, marketing and move-ins, assuring timely turnovers and new tenants' lease documentation.
· Advise the Vice President, Property Performance on staffing levels and customized compensation structures and amounts.
· For vacant home sites, with the Vice President of Asset Maximization, (1) solicit local manufactured home dealers to place inventory units in a community; (2) specify homes for potential acquisition and re-sale. For community-owned MH, with the Community Manager, inspect homes and determine the renovation plan, and monitor the renovation.
Marketing and Sales Company Leadership
· Lead creating the Company's SOPs for POH leasing and sales. Gather best practices from colleagues, Company consultants and industry leaders to create SOPs and associated SaaS, IT and documentation.
· Supervise Community Managers' execution of the Company's marketing, sales and advertising efforts. With the Director, Home Sales and Leasing, contribute help develop and implement a program to convert home renters into home owners.
· With the Director of Sales and Marketing, train on-site teams in effective sales and customer support.
· Supervise Community Managers' execution of community owned home inspections, renovations and move-ins to assure timely turnovers and proper lease documentation.
· With Vice President, Property Performance and Vice President, Asset Maximization, set quarterly goals for community-owned home sales and vacant site fill.
Financial Management
· Lead monthly financial and operating review with each Community Manager. Teach Community Managers how to read income statements and balance sheets and write variance explanations.
· Annually, with each Community Manager and the Vice President, Asset Maximization and Controller, prepare the operating goals and operating and capital budget.
· Prepare quarterly discretionary bonus program for participating on-site staff.
Resident Service
· By personal example and setting standards, foster a culture of excellent customer service.
· Include in community visits, meeting residents to solicit their views on community life and on-site team performance. Help on-site team resolve any resident issues.
Vendor and Project Oversight
· Approve Community Managers' vendor selections, contract terms, and expenditures exceeding their authority.
· Monitor vendor performance, job costs, and change orders to ensure quality work and cost control.
· Ensure compliance with insurance and safety requirements for contractors and vendors.
Reporting
· The position reports to the Vice President, Property Performance.
· The position works closely with the Vice President, Asset Maximization.
· The position supervises five to 12 Community Managers, depending on workloads.
· The position is supported by the Company's Controller and other Regional Managers.
Advancement
· Increased responsibility for additional communities and/or communities with significant operational improvement opportunities.
· Promotion to Vice President, with appropriate increase in compensation, with success in the position and the growth of the Company's owned MH portfolio and site fill and/or expansion opportunities.
· Broadening exposure to other disciplines in the Company's operations.
Increasing representation of the Company at industry events.
Qualifications
· At least five years of supervising on-site teams in the MHC industry. Technical expertise in SaaS and other tools specific to the MHC industry is necessary.
· English-language fluency. Spanish-language competence is an advantage.
Passing standard criminal background checks.
Compensation
· Annual base salary from $90,000 up to $110,000 depending on the candidate's experience and capabilities. Annual discretionary cash bonus with a total annual target of $10,000.
· Paid time off in an amount at the discretion of the team member.
· Medical, dental, vision, long- and short-term disability and life insurance. 401(k) with matching up to 4% of employee deferral.
Miscellaneous
· The Company will provide reasonable accommodation to any employee with a disability who require accommodation to perform the essential functions of their job.
· The Company is an equal opportunity employer. All qualified applicants will receive consideration, and all employees are respected, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and any other characteristic protected by law.
· The position is exempt from overtime.
$90k-110k yearly 2d ago
Operations Manager
Keurig Dr Pepper 4.5
Williamson, NY jobs
Looking for a fresh start? A company help grow your skillset and advance your career? Apply Today! We are happy to speak with you about your experience and how you may be a fit within our teams. Lots of exciting things are happening at KDP and we'd love for you to be a part of it! Want to see more? Click the link to visit our website to view some awesome, short clips and information to show you what we're all about KDP Company Overview. You may also view all of our current openings on our Careers Page: KDP Careers - Williamson, NY
About the facility: The Williamson, NY operation is a roughly 1 million sq ft production facility with 217 acres of land. The site is the Home of the Brand Motts that has been delighting our consumers for more than 140 yrs. We produce a wide variety of products with diverse packaging capabilities going from Apple sauce, to juices and concentrates . Alongside production, the site includes a raw apple operation that is key for the success of the site. This facility is a Unionized location. We are adding to our facility and have lots opportunity to grow and learn our industry!
Production Operations Manager - Williamson, NY
The Operations Manager will be responsible for all manufacturing personnel, process, materials and equipment from start to end. This individual is accountable for delivering the established site goals, as well as collaborating with site leadership to establish and lead processes that achieve high standards of safety, quality, productivity, cost control, and high employee engagement. Our Williamson facility runs 24/7 creating our famous MOTTS products as well as some of our other delicious brands and flavors of beverages. This role is a Non-union role; however, our production team is Unionized. This individual will be heavily involved in Labor Relations.
Shifts & Schedule: This full-time position will be supporting our DayShift. Additional flexibility to work overtime.
Position Responsibilities
Assumes a shared role as a safety champion that inspires team members to embrace and be accountable for personal safety. Ensure a safe and orderly working environment, free of slip/trip hazards; maintain compliance to meet/exceed all site and regulatory requirements.
Will be a culture champion and, in a position to support and mentor our leaders.
Direct all departmental related activities to ensure the timely execution of the production schedule to meet production and service goals. Ensure a high level of customer service while meeting inventory management goals, including raw materials, packaging materials, and finished goods.
Deliver cost and performance, complete projects & assignments on time, and according to plan. Partners with site leadership to develop and execute a capital plan for the site.
Ensures adherence to food safety, regulatory and quality guidelines.
Leverages Lean, 5S, and TPM principles to drive process improvement across all aspects of manufacturing including safety, quality and productivity. Identify, recommend and execute continuous improvement initiatives in the production operation including process, machinery, method and material changes, in support of plant goals. Develop and streamline procedures for coordination of supply chain management with other functional areas.
Proactively engages maintenance and technical functions to work in unison with operations team members to maintain equipment in OEM conditions safely, efficiently, and cost effectively with minimal disruption to customer service.
Drives employee engagement using HPT principles; Sets goals, assesses performance, ensures open communication, provides coaching, and establishes a team atmosphere.
Develops procedures, protocols, and standardized work; Ensures/Provides training to develop/grow direct reports.
Manage all employee related issues within the department. Effectively manage departmental staffing requirements in accordance to the operating budget.
Guide and support technicians in trouble-shooting production equipment when necessary.
Well organized, high energy, data driven, and results oriented.
Ensure high performance results of your team by:
Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
Embracing diverse perspectives to foster innovation, learning from both successes and failures
Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations
Total Rewards:
Salary Range:$95,000 - $125,000
Actual placement within the compensation range may vary depending on experience, skills, and other factors
Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
Annual bonus based on performance and eligibility
Benefits eligible Day 1!
Requirements:
Qualifications
Bachelor's degree preferred; STEM Focused, Operations Management, Supply Chain, etc.
2 years of experience in an Operations Management role within a manufacturing environment
5 years of experience in a dynamic, fast-paced manufacturing environment required
5 years of supervisory experience required
2 years of experience with lean, kaizen/six sigma events and driving lean transformation with proven results and in a manufacturing environment (5S, Autonomous Maintenance, Planned Maintenance, visual management, and leading Kaizen events)
Experience in SAP preferred
Experience with Labor Relations and Union teams preferred
Relationships/Interpersonal
Be able to interact with all levels of the organization.
Be a strong team player with other critical cross functional groups
A collaborative management style/ servant leader with the ability to build partnerships and lead teams to drive for shared goals
Have a passion to drive continuous improvement
Company Overview:
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partner brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an employer of choice, providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
A.I. Disclosure:
KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to **************** in lieu of clicking Apply. Please include the job title and location or Job ID # in the email subject line.
$95k-125k yearly 3d ago
General Manager - Sales & Profitability
Newk's Eatery 3.6
San Angelo, TX jobs
Whether youre a born leader, or have earned your stripes through years of experience, you might be just the person were looking forgoal-oriented, team-focused and ready to hit the ground running.
Benefits:
4 day work week!
A passionate environment that supports growth.
Shift meals provided
Excellent Hours
Bonus Program
Full Health Benefits
As a member of the management team, the Associate Manager assists in providing direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to provide our guests with an exceptional NEWK's Experience and exceptional product quality. This position also helps to protect the brand by maintaining a sanitary, safe, respectful, efficient and quality work environment while effectively managing operational/product costs.This career opportunity is with a independently owned franchise restaurant.
NEWK'S Associate Managerstreat all people with courtesy and respectful attitude. They are reliable, independent thinkers and good decision-makers. They create a culture of empowerment and fun in caring for our guests while ensuring profitability and operational excellence are maintained. The Associate Manager values training and adheres to the NEWKs training systems.
Associate Manager Job Responsibilities:
Provide direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to provide our guests with an exceptional NEWKs Experience and exceptional product quality
Help to protect the brand by maintaining a sanitary, safe, respectful, efficient and quality work environment while effectively managing operational/product costs
Apply now online.
Our commitment to quality ingredients and customer service begins with every team member. If youre looking for an exciting career in a passionate environment, youve come to the right place.Our success relies on happy guests and happy team members. Exceptional customer service has been our foundation since day one.
$63k-111k yearly est. 20h ago
General Manager
Green Garden Country Club 3.9
Frankfort, IL jobs
Lead with Excellence at Green Garden Country Club in Frankfort, Illinois - GeneralManager Opportunity!
Do you possess a passion for cultivating exceptional member experiences and a proven track record of leadership within the hospitality or club industry? Green Garden Country Club, a well-respected and thriving institution in Frankfort, Illinois, is seeking a dynamic and results-oriented GeneralManager to lead our dedicated team and elevate our club to even greater success.
As GeneralManager, you will be the central figure in overseeing all facets of our operations, ensuring the seamless and efficient delivery of outstanding services and programs to our valued members in the Frankfort community and beyond. You will foster a welcoming and inclusive atmosphere, nurture a high-performing team, and strategically manage the club's resources to secure financial stability and long-term prosperity.
What you'll do:
Provide strategic direction: Develop and execute strategic plans, annual budgets, and operational objectives that are in harmony with the club's mission and vision for our Frankfort location.
Elevate member experience: Champion a member-first philosophy, proactively understand and address member needs specific to our Frankfort demographic, and guarantee exceptional service delivery across all departments (golf, dining, social events, etc.).
Inspire and manage the team: Recruit, train, mentor, and evaluate a talented and diverse team, fostering a collaborative and positive work environment within our Frankfort club.
Oversee comprehensive operations: Manage the daily operations of the club, encompassing golf course upkeep, food and beverage services, event coordination, membership administration, and facility maintenance at our Frankfort site.
Ensure fiscal responsibility: Develop and manage budgets, monitor financial performance, implement cost-effective strategies, and identify opportunities for revenue enhancement within the Frankfort market.
Maintain impeccable standards: Ensure adherence to all relevant laws, regulations, and club policies, upholding high standards of quality and safety at our Frankfort facility.
Cultivate strong relationships: Foster positive connections with members, staff, vendors, and the local Frankfort community.
Drive continuous improvement: Regularly assess operations, pinpoint areas for enhancement, and implement innovative solutions to enrich the member experience and operational efficiency at our Frankfort club.
What you'll bring:
Significant experience (5+ years) in a senior management role within a country club, or similar member-based organization.
Robust financial acumen and a proven ability to develop and manage budgets effectively.
Exceptional leadership, communication, and interpersonal abilities with the capacity to motivate and inspire teams.
A deep understanding of the expectations and needs of country club members.
Excellent organizational and problem-solving skills with meticulous attention to detail.
A Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
A genuine passion for the country club environment and a dedication to providing outstanding experiences.
Familiarity with Frankfort and the surrounding Will County community is highly desirable.
What we offer:
Green Garden Country Club in Frankfort offers a competitive salary and benefits package, along with a unique opportunity to lead a well-established and respected organization within a thriving community. You will have a significant role in shaping the member experience and contributing to the continued success of our club.
Are you ready to lead Green Garden Country Club in Frankfort to even greater heights?
If you are a dynamic leader with a commitment to excellence and a passion for member satisfaction, we encourage you to apply. Please submit your resume and a cover letter detailing your qualifications and your vision for Green Garden Country Club in Frankfort.
We are excited to connect with you!
$39k-59k yearly est. 3d ago
Assistant Regional Marine Operations Manager - East
American Cruise Lines 4.4
Cape Canaveral, FL jobs
Assistant Regional Marine Operations Manager - Eastern Region
Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard.
Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy.
The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development.
The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules.
Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support.
Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations.
Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands.
Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries.
Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders.
Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy.
Review, Observe, and Enforce shipboard company and regulatory standards across the fleet.
Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements.
Guide Performance, Assessment, and Posting of Marine Officers.
Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps.
Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains.
Ensure Shipboard Marine Department perform to ACL Operations Manual Standards.
Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks.
Set professional example and builds genuine teamwork within Deck Departments.
Identify and Resolve Challenges: Personnel, Operations, Logistics.
Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations.
Sustain Professional Relationships with Dock, Port, Logistics Stakeholders.
Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates.
Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers.
Maintain Proficiency to Sail as Captain.
Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers.
Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance.
Build Teamwork across Marine, Hotel, and Engineering Operations.
Minimum Qualifications:
* Masters License 100T.
* 3-yrs+ experience as a Captain.
* Ability to sail as needed during the training and development process.
* Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred.
* Poised leadership, communication, and problem-solving skills.
* Desire to travel and work a flexible schedule.
* Proficiency in Microsoft Office.
* US Coast Guard regulated pre-employment drug test and periodic consortium testing.
* Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region.
Attributes for Success:
Ability to supervise, mentor, critique, and coach.
Confidence to constructively assess performance and assertively guide performance to standards.
Poise to adapt, problem solve, and make decisions in dynamic environment
Superior time management.
Commitment to lead and live by example.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
$56k-65k yearly est. 1d ago
Assistant Regional Marine Operations Manager - East
American Cruise Lines 4.4
Savannah, GA jobs
Assistant Regional Marine Operations Manager - Eastern Region
Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard.
Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy.
The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development.
The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules.
Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support.
Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations.
Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands.
Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries.
Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders.
Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy.
Review, Observe, and Enforce shipboard company and regulatory standards across the fleet.
Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements.
Guide Performance, Assessment, and Posting of Marine Officers.
Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps.
Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains.
Ensure Shipboard Marine Department perform to ACL Operations Manual Standards.
Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks.
Set professional example and builds genuine teamwork within Deck Departments.
Identify and Resolve Challenges: Personnel, Operations, Logistics.
Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations.
Sustain Professional Relationships with Dock, Port, Logistics Stakeholders.
Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates.
Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers.
Maintain Proficiency to Sail as Captain.
Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers.
Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance.
Build Teamwork across Marine, Hotel, and Engineering Operations.
Minimum Qualifications:
* Masters License 100T.
* 3-yrs+ experience as a Captain.
* Ability to sail as needed during the training and development process.
* Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred.
* Poised leadership, communication, and problem-solving skills.
* Desire to travel and work a flexible schedule.
* Proficiency in Microsoft Office.
* US Coast Guard regulated pre-employment drug test and periodic consortium testing.
* Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region.
Attributes for Success:
Ability to supervise, mentor, critique, and coach.
Confidence to constructively assess performance and assertively guide performance to standards.
Poise to adapt, problem solve, and make decisions in dynamic environment
Superior time management.
Commitment to lead and live by example.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
$56k-66k yearly est. 1d ago
Assistant Regional Marine Operations Manager - East
American Cruise Lines 4.4
Tampa, FL jobs
Assistant Regional Marine Operations Manager - Eastern Region
Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard.
Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy.
The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development.
The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules.
Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support.
Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations.
Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands.
Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries.
Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders.
Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy.
Review, Observe, and Enforce shipboard company and regulatory standards across the fleet.
Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements.
Guide Performance, Assessment, and Posting of Marine Officers.
Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps.
Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains.
Ensure Shipboard Marine Department perform to ACL Operations Manual Standards.
Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks.
Set professional example and builds genuine teamwork within Deck Departments.
Identify and Resolve Challenges: Personnel, Operations, Logistics.
Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations.
Sustain Professional Relationships with Dock, Port, Logistics Stakeholders.
Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates.
Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers.
Maintain Proficiency to Sail as Captain.
Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers.
Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance.
Build Teamwork across Marine, Hotel, and Engineering Operations.
Minimum Qualifications:
* Masters License 100T.
* 3-yrs+ experience as a Captain.
* Ability to sail as needed during the training and development process.
* Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred.
* Poised leadership, communication, and problem-solving skills.
* Desire to travel and work a flexible schedule.
* Proficiency in Microsoft Office.
* US Coast Guard regulated pre-employment drug test and periodic consortium testing.
* Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region.
Attributes for Success:
Ability to supervise, mentor, critique, and coach.
Confidence to constructively assess performance and assertively guide performance to standards.
Poise to adapt, problem solve, and make decisions in dynamic environment
Superior time management.
Commitment to lead and live by example.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
$55k-65k yearly est. 1d ago
Assistant Regional Marine Operations Manager - East
American Cruise Lines 4.4
Charleston, SC jobs
Assistant Regional Marine Operations Manager - Eastern Region
Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard.
Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy.
The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development.
The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules.
Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support.
Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations.
Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry.
At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships.
Responsibilities:
Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands.
Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries.
Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders.
Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy.
Review, Observe, and Enforce shipboard company and regulatory standards across the fleet.
Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements.
Guide Performance, Assessment, and Posting of Marine Officers.
Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps.
Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains.
Ensure Shipboard Marine Department perform to ACL Operations Manual Standards.
Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks.
Set professional example and builds genuine teamwork within Deck Departments.
Identify and Resolve Challenges: Personnel, Operations, Logistics.
Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations.
Sustain Professional Relationships with Dock, Port, Logistics Stakeholders.
Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates.
Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers.
Maintain Proficiency to Sail as Captain.
Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers.
Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance.
Build Teamwork across Marine, Hotel, and Engineering Operations.
Minimum Qualifications:
* Masters License 100T.
* 3-yrs+ experience as a Captain.
* Ability to sail as needed during the training and development process.
* Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred.
* Poised leadership, communication, and problem-solving skills.
* Desire to travel and work a flexible schedule.
* Proficiency in Microsoft Office.
* US Coast Guard regulated pre-employment drug test and periodic consortium testing.
* Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region.
Attributes for Success:
Ability to supervise, mentor, critique, and coach.
Confidence to constructively assess performance and assertively guide performance to standards.
Poise to adapt, problem solve, and make decisions in dynamic environment
Superior time management.
Commitment to lead and live by example.
Why Join American Cruise Lines?
At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
$53k-62k yearly est. 1d ago
General Manager
Benihana, Inc. 4.3
Denver, CO jobs
Operations Leadership Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience Uphold THE ONE GROUPs world-class service and hospitality standards Oversee all restaurant functions, including business strategy, GeneralManager, Manager, Hospitality, Leadership
$92k-148k yearly est. 7d ago
Operations Manager
Servpro Team Wilson 3.9
Houston, TX jobs
Are you a results-driven leader ready to make a significant impact? SERVPRO Team Wilson is seeking an experienced and dynamic Operations Manager to lead our Mitigation and Emergency Response team in Houston, TX.
This is a key leadership role, reporting directly to the Director of Operations, where you will drive profit, build a strong culture, and ensure excellent service delivery.
What You'll Do:
Lead and develop a team of 12-15 operations staff members, galvanizing them to meet production expectations.
Drive budget and profit initiatives utilizing the
ACDC Model
(Attract Customers; Close Deals; Deliver on Service; Collect Money).
Work closely with the Business Development Manager and Reconstruction Team Lead for operational efficiency.
Split your focus 80/20 between tactical execution and strategic growth.
Oversee 5-10 concurrent restoration projects (water, fire, mold, etc.).
The Ideal Candidate:
3+ years of progressive leadership or management experience.
Mitigation/Restoration experience is CRITICAL.
Proven track record in a service-based industry (e.g., HVAC, Pest Control).
Driven to build culture, increase profitability, and invest in people.
Possesses a servant leadership attitude with a commitment to organizational values.
Highly Preferred:
Bilingual fluency in English/Spanish.
If you are hungry for professional growth, organized, and driven by success, we want to hear from you!
$47k-84k yearly est. 1d ago
General Manager
Benihana, Inc. 4.3
Houston, TX jobs
Operations Leadership Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience Uphold THE ONE GROUPs world-class service and hospitality standards Oversee all restaurant functions, including business strategy, GeneralManager, Manager, Hospitality, Leadership
$73k-121k yearly est. 3d ago
General Manager
Benihana Inc. 4.3
Houston, TX jobs
Why Join Our Team?
Industry-Leading Compensation:
Up to 25% of the base salary in performance-based bonuses
$24K annually in monthly kicker bonuses
Comprehensive Benefits Package
Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits.
Voluntary Short Term Disability Insurance - Employee Paid.
Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance - Employee paid.
Traditional and Roth 401(k) Plan - All Employees
Exclusive Perks & Growth Opportunities
Employee Dining Discounts and/or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Paid Time Off
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits
What You'll Do:
As the GeneralManager, you will be the driving force behind daily operations, team leadership, and financial performance. You will be responsible for maintaining our brand standards, guest satisfaction, and a dynamic, high-energy environment while also ensuring profitability and efficiency.
Key Responsibilities:
Operations Leadership
Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience
Uphold THE ONE GROUP's world-class service and hospitality standards
Oversee all restaurant functions, including business strategy, marketing, and risk management
Maintain compliance with corporate policies, food safety standards, and health regulations
Team Development & Staffing
Recruit, hire, and onboard top-tier talent to support a high-performance culture
Coach, train, and mentor team members to drive excellence and career growth
Conduct regular performance evaluations and team-building initiatives
Financial & Business Performance
Monitor sales, labor, and operating costs to maximize profitability
Develop marketing initiatives and networking strategies to increase guest traffic and sales
Set and execute sales forecasts, budget goals, and profitability strategies
Ensure compliance with all financial reporting and cost management standards
What We're Looking For:
8+ years of leadership experience in high-volume, full-service dining (steakhouse or upscale dining preferred)
A proven track record of driving sales, managing budgets, and leading successful teams
Strong business acumen, financial expertise, and decision-making skills
A passion for hospitality, guest engagement, and high-energy environments
Tech-savvy with experience in restaurant POS systems (MICROS, Aloha, OpenTable, etc.)
Ability to thrive in a fast-paced, high-energy restaurant atmosphere
Ready to Lead the Best in Vibe Dining?
This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!
$73k-121k yearly est. 3d ago
Assistant Restaurant Manager
Baskin-Robbins 4.0
Fort Lauderdale, FL jobs
An Assistant Restaurant Manager is generally responsible for supporting the Restaurant Manager, Shift leaders and Team.
They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
Able to perform all responsibilities of restaurant team members
Lead team meetings, along with Restaurant Manager
Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
Ensure Brand standards, recipes and systems are executed
Create and maintain a guest focused culture in the restaurant
Review guest feedback results and implement action plans to drive improvement
Communicates restaurant priorities, goals and results to restaurant team members
Execute along with RM, new product rollouts including training, marketing and sampling where applicable
Execution of Point of Purchase instore set up per Brand standards
Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
Control costs to help maximize profitability
Completion of inventory on a periodic basis as determined by Franchisee
Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
Support RM in assigning staff and deployment
Support to RM in completion of supplier and other vendor orders
Conduct self-assessments and corresponding action plans
Ensure restaurant budget is met as determined by Franchisee
Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
Recruit, hire, onboard and develop restaurant team members
Assist team and shift lead performance appraisal process
Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
Basic computer skills
Fluent in spoken and written English
Basic math and financial management
Previous leadership experience in retail, restaurant or hospitality
Key Competencies
Good analytical skills and business acumen
Works well with other in a fun fast paced team environment
Ontime, demonstrates honesty and positive attitude
Willingness to learn and embrace change
Ability to train and develop a team
Guest focused
Time Management
Problem solving
Motivating others
Physical Demands/Working Conditions:
Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting packages (if applicable)
Wearing a headset (if applicable)
Working in a small space
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Assistant Restaurant Manager
$31k-41k yearly est. 7d ago
Shift Manager - FT
Arby's 4.2
Rockford, IL jobs
$16 - $17 per hour
Employer: DRM Inc.
Why should you join the DReaM Team?
To be part of a family focused culture that allow you flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire the customer!
As a member of our team you will have the opportunity an support to develop your professional and personal skills by participating in our free leadership development curriculum.
Additional benefits to you can include; free and discounted meal benefit, comfortable working attire (you can wear JEANS!), career advancement opportunities, as well as health benefits!
Health/Dental/Vision/Life Insurance*
Long Term Disability*
Short Term Disability*
Paid Time Off*
Employee Referral Bonus Opportunities
Years of Service Program
401(k) Plan*
What will you be doing in the restaurant?
Inspire and supporting your team to provide their best service to customers in ensuring they meet their hunger needs to fulfill their DReaM's in making a difference in our communities. Examples including but not limited to:
Lead and inspire your team to ensure our customers have a positive and inviting experience by providing positive feedback and setting goals.
Ensure the restaurant remains clean and provides a safe environment by utilizing maintenance and food safety guidelines.
Be adaptable to a variety of situations to support your team's abilities and knowledge to handle their roles in meeting customer needs.
Remain calm and utilize your knowledge to help diffuse and resolve customer issues and employee wellness concerns.
Provide coaching and positive feedback to your team in developing their professional and personal skills to take on new challenges.
Make positive and inspiring relationships with customers and coworkers to fulfill yours and their quality of life.
Have FUN!
What does it take to join the fun & inspiring DReaM team?
The desire to grow and succeed in your personal & professional development. Ex: Display strong, effective people oriented relationship skills, and master foundational professional skills.
Ability to occasionally lift up to 50lbs, and use your hands to prepare the meatiest sandwiches.
Display drive, determination, punctuality, and maintain responsibility in working scheduled shifts.
Have experience leading a diverse team in a restaurant capacity preferred.
Adequate driving record to include valid driver's license & insurance.
Ability to work flexible hours and work independently as well with a variety of personalities.
Background check completed satisfactorily * be at least 18 years old.
Ability to meet tight deadlines and work in a fast-paced environment.
DRM is EOE
*Based on Eligibility
$16-17 hourly 20h ago
General Manager
Au Bon Pain 3.5
Washington, DC jobs
The GeneralManager maintains accountability for the efficient and profitable operation of an Au Bon Pain café; the consistent delivery of "Guest First' service to all guests; the maintenance of cafe quality; the leadership and development of café employees; the creation and maintenance of an environment of trust, credibility, dignity and respect. The GeneralManager routinely exercises independent judgment and discretionary powers in the day-to-day performance of job duties. S/he ensures that Au Bon Pain's policies and procedures are implemented and maintained in a consistent manner.
Skills & Requirements Qualifications
$41k-57k yearly est. 7d ago
General Manager
Bar Louie Gastrobar 4.2
Tampa, FL jobs
The Restaurant GeneralManager is responsible for the overall success of the restaurant, ensuring excellence in every aspect, from the team to the guests to the product. They oversee the implementation of company standards, programs, and policies, wi GeneralManager, Manager, Restaurant
$68k-94k yearly est. 6d ago
General Manager-Inman Park
Barcelona Wine Bar 3.6
Atlanta, GA jobs
The GeneralManager is responsible for managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, he/she oversees the inventory and ordering of food and supplies, optimization of profits and ensures that guests are satisfied with their dining experience. The GeneralManager controls all areas of the restaurant and makes final decisions on matters of importance. The GeneralManager reports to the Regional Director.
Responsibilities:
Commit to passionately, intensely, uncompromisingly humble hospitality and high-quality guest experience
Oversee and manage all areas of the restaurant and make final decisions on matters of importance to the guest experience
Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness
Maintain an accurate and up-to-date plan of restaurant staffing needs
Prepare schedules and ensure that the restaurant is staffed for all shifts
Able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to problems
Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
Maintain the restaurant image, including restaurant cleanliness, proper uniforms, appearance and atmospheric standards
Keeps Regional Director promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary
Ensure a safe working and guest environment to reduce the risk of injury and accidents
Maintains a favorable working relationship with all employees to foster and promote a cooperative and harmonious working climate
Complete accident reports promptly in the event that a guest or employee is injured
Run successfully high-volume stores
Estimate food and beverage costs by working with the corporate office staff for efficient provisioning and purchasing of supplies
Help to create the systems, structure, and tools to support growth
Has an entrepreneurial spirit-bring ideas and a point of view to the table, not just an ability to execute what are told to do
Possess leadership skills- an ability to teach, coach and develop a large team, understanding that their success is your success.
Interview hourly employees: direct hiring, supervision, development and termination of employees
Ensure positive guest service in all areas
Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests
Share our love of great food and drinks
Skills:
Mindful to guest needs, strong sense of urgency that can respond quickly
Eager to learn and grow with an expanding concept
Self-disciplined, proactive, leadership ability and outgoing
Ability to handle interruptions and distractions without losing focus on details
Exceptional organizational and time management skills
Effective communicator one-on-one or in front of large groups
Knowledge of computers (MS Word, Excel
Working Conditions
Hours may vary if manager must fill in for his/her colleagues or if emergencies arise
Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 45 pounds, and repetitive hand and wrist motion
Work with hot, cold, and hazardous equipment
Operate phones, computers, copiers, and other office equipment
Education/Experience:
* 5 years of high volume restaurant experience preferred
* BA/BS degree in hotel/restaurant management is desirable
Salary Description
$90,000-$100,000/year
$30k-39k yearly est. 7d ago
General Manager
Benihana Inc. 4.3
Denver, CO jobs
Why Join Our Team?
Industry-Leading Compensation:
Up to 25% of the base salary in performance-based bonuses
$24K annually in monthly kicker bonuses
Comprehensive Benefits Package
Medical, Dental, and Vision Insurance for Full Time Restaurant Employees. Part Time Employees are not eligible for health benefits.
Voluntary Short Term Disability Insurance - Employee Paid.
Voluntary accident, Hospital Indemnity, and Critical Illness & Cancer Insurance - Employee paid.
Traditional and Roth 401(k) Plan - All Employees
Exclusive Perks & Growth Opportunities
Employee Dining Discounts and/or Complimentary Onsite Meals
Career Development & Limitless Growth Opportunities
If you reside in Arizona, California, Colorado, Illinois, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, Oregon, or Washington, D.C., you are entitled to Paid Sick Time in accordance with state and local regulations.
Paid Time Off
Employee Assistance Program (EAP)
Commuter and Dependent Care Benefits
What You'll Do:
As the GeneralManager, you will be the driving force behind daily operations, team leadership, and financial performance. You will be responsible for maintaining our brand standards, guest satisfaction, and a dynamic, high-energy environment while also ensuring profitability and efficiency.
Key Responsibilities:
Operations Leadership
Lead and inspire a team of managers and hourly staff to deliver an exceptional guest experience
Uphold THE ONE GROUP's world-class service and hospitality standards
Oversee all restaurant functions, including business strategy, marketing, and risk management
Maintain compliance with corporate policies, food safety standards, and health regulations
Team Development & Staffing
Recruit, hire, and onboard top-tier talent to support a high-performance culture
Coach, train, and mentor team members to drive excellence and career growth
Conduct regular performance evaluations and team-building initiatives
Financial & Business Performance
Monitor sales, labor, and operating costs to maximize profitability
Develop marketing initiatives and networking strategies to increase guest traffic and sales
Set and execute sales forecasts, budget goals, and profitability strategies
Ensure compliance with all financial reporting and cost management standards
What We're Looking For:
8+ years of leadership experience in high-volume, full-service dining (steakhouse or upscale dining preferred)
A proven track record of driving sales, managing budgets, and leading successful teams
Strong business acumen, financial expertise, and decision-making skills
A passion for hospitality, guest engagement, and high-energy environments
Tech-savvy with experience in restaurant POS systems (MICROS, Aloha, OpenTable, etc.)
Ability to thrive in a fast-paced, high-energy restaurant atmosphere
Ready to Lead the Best in Vibe Dining?
This is more than a job-it's a career opportunity with limitless potential in an expanding global brand. If you're ready to take the next step in your hospitality career, apply today and join us in delivering an unmatched dining experience!
$24k yearly 7d ago
General Manager - Jackson Township, OH
Playa Bowls 3.2
General manager job at Playa Bowls
Job Description
Who We Are: Playa Bowls is New Jersey's Original Acai Shop™, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into 100+ stores, thousands of employees, and a mission to lead communities in healthy, sustainable living.
What We Offer:
Competitive pay: We offer competitive base pay and a great bonus program!
Advancement Opportunity: Our Playa Bowls training program will allow you to develop your skills and grow in your career!
Fun Environment: We are always dancing, smiling & having lots of fun!
Playa Discounts: Free food on each shift and 30% off when not working!
Who You Are: You're a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the GeneralManager, you will be doing a variety of tasks include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
What You'll Do:
• Check products to ensure consistency, palatability, and flavor conformity.
• Investigate and resolve complaints regarding food quality, service, and accommodations.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented up to Company standards.
• Monitor budgets, expenditures and timesheets. Understand and monitor labor and cost of goods sold as a percentage of sales and the targeted goals in those areas
• Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation.
• Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities.
• Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
• Establish and evaluate standards for personnel performance and customer service.
• Review work procedures and operational issues to determine ways to improve service, performance, or safety.
• Perform some food preparation or service tasks such as clearing tables, re-stocking, and serving food and beverages when necessary.
• Maintain food and equipment inventories and keep periodic inventory records.
• Organize and direct worker training programs, resolve personnel matters, hire new staff, and evaluate employee performance in dining facilities.
• Order and purchase equipment and supplies.
• Assess staffing needs, and recruit staff using ADP Recruitment platform.
• Arrange for equipment maintenance and repairs and coordinate a variety of services such as waste removal and pest control.
• Utilize point of sale cash register. Count money and make bank deposits.
• Fill out business or government forms, maintain records, reports, files and safety reports.
• Adhere to Company opening and closing procedures and maintain accompanying records.
What You'll Bring:
• Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Supply Chain - Knowledge of raw materials, supply processes, quality control, costs, and other techniques for maximizing the effective supply and distribution of goods.
• Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Communication - Speaking to others to convey information effectively. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches for both current and future problem-solving and decision- making. Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Mathematics - Using mathematics to solve problems.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
• Operation, Monitoring and Control - Controlling operations of equipment and systems. Monitoring equipment to ensure proper operation.
• Operations Analysis - Analyzing operational needs of business and adjust accordingly.