Regional Hospitalist Medicine Director- BJC MedicalGroup
Saint Louis, MO jobs
Additional Information About the Role
BJC MedicalGroup is seeking a Regional Hospitalist Medical Director
The Regional Hospitalist Medical Director is responsible for providing strategic, clinical, and operational leadership for hospital medicine programs across five distinct markets. In guiding the site-specific medical directors, this leader ensures the delivery of high-quality, patient-centered care, alignment with system organizational goals, and fosters collaboration among interdisciplinary teams to achieve clinical and operational excellence. This role requires dynamic leadership to develop and implement best practices, drive performance improvement, and advance the growth of hospital medicine services while adapting to the unique needs of each market within BJC East.
Work Environment:
This position requires frequent travel between local markets and facilities. Flexibility to adapt to diverse operational needs and market dynamics is essential. This position is a 0.8 administrative position, with the remaining 0.2 clinical FTE spread across different markets.
Experience:
Minimum of 5-7 years of experience in hospital medicine, with at least 3 years in a leadership or administrative role.
Proven ability to manage multi-site or multi-market operations effectively.
Demonstrated success in quality improvement, clinical program development, and team leadership, and change management.
Experience in graduate medical education programs preferred.
Skills & Competencies:
Exceptional communication, negotiation, and interpersonal skills.
Strong analytical and problem-solving abilities, with a focus on data-driven decision-making.
Ability to balance clinical and operational responsibilities effectively.
Adept at fostering collaboration across diverse teams and stakeholders.
Key Responsibilities:
Strategic Leadership:
Develop and implement a strategic vision for hospital medicine services across the assigned markets.
Collaborate with executive leadership (BJCMG and HSO-specific) to align hospital medicine goals with broader organizational objectives.
Identify opportunities for service line growth, market expansion, and program development.
Oversee integration of innovative care models, including telemedicine and other technologies.
Clinical Oversight:
Ensure clinical excellence and adherence to evidence-based protocols across all sites.
Monitor quality metrics, patient outcomes, and performance standards, driving continuous improvement.
Champion patient safety, care standardization, and best practices across the service line.
Serve as a resource for complex patient care issues and clinical decision-making, in partnership with site-specific BJCMG hospital medicine medical directors and other key BJC-East leaders.
Operational Management:
In partnership with the Director of Hospital Medicine, oversee staffing models, provider schedules, and recruitment strategies to meet service demands.
In partnership with the Director of Hospital Medicine, manage budgets, resource allocation, and financial performance for hospital medicine programs.
Collaborate with market leaders and hospital administrators to address operational challenges.
Ensure compliance with regulatory standards and organizational policies
Team Leadership & Development:
Provide mentorship and professional development opportunities for hospitalists and advanced practice providers (APPs).
Foster a culture of collaboration, accountability, and engagement among providers.
Act as a liaison between hospitalist teams, market leaders, and executive leadership.
Performance Metrics & Reporting:
Track and analyze key performance indicators (KPIs), including length of stay, readmission rates, patient satisfaction, and provider productivity.
Deliver regular performance updates and strategic recommendations to senior leadership.
Stakeholder Engagement:
Build strong relationships with healthcare providers, hospital administrators, and community partners.
Represent the hospital medicine service line in BJCMG and system-level initiatives.
Advocate for resources and policies to support the hospitalist workforce and enhance patient care.
For questions and further details, please reach out to Amy Taylor at ******************
Overview
BJC Medical Group is the multi-specialty physician organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with the top-ranked hospitals in the area.
Since 1994, BJC Medical Group has provided access to the world's best medicine through caring people and integrated systems. The providers are nationally recognized for excellent patient satisfaction and quality health care.
BJC Medical Group physicians are trained and certified in over 25 medical specialties and serve patients in more than 125 locations in the greater St. Louis, mid-Missouri and southern Illinois areas.
Preferred Qualifications
Role Purpose
The physician will provide professional medical services within the practicing Specialty to the best of physician's ability through direct patient care and spend additional time as necessary to perform other related duties such as completing medical records, providing MyChart consultations and inbasket management, conducting patient-specific education and collaborating with advanced practice providers and care team members.
Responsibilities
Manages the medical care of patient panel by providing or otherwise arranging for inpatient hospital care of physician's patients, either through regular hospital rounds, making arrangements with one or more hospitalist(s) or other qualified physician to provide coverage for physician's hospitalized patients consistent with Medical Staff requirements.
Collaborates with patients, families, and members of the care team to ensure excellent patient care outcomes at the clinic location(s) designated by BJC and any other BJC clinical outreach location to which physician may be assigned as patient care demands.
Performs and documents medical histories and physicals in the patient's medical record as required by hospital medical staff bylaws.
Provides or arranges for call coverage for clinic patients and inpatient call coverage in a manner acceptable to BJC and in accordance with Medical Staff bylaws, while observing and following all BJC policies and procedures and all applicable legal, ethical and professional standards.
Collaborates and teaches advanced practice providers, support staff or any care team member assigned in the care of physician's patient panel.
BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
Minimum Requirements
Education
Doctorate
- Medicine
Experience
Supervisor Experience
No Experience
Licenses & Certifications
Board Eligible or Board Certified in Practicing Specialty
Licensed Physician
Preferred Requirements
Experience
2-5 years
Benefits and Legal Statement
BJC Total Rewards
At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance
To learn more, go to our Benefits Summary
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer
Financial Services Operations Manager
Alpharetta, GA jobs
Orion Operations Manager - Alpharetta, GA
Join a fast-growing financial services firm looking for a proactive, systems-minded Orion Operations Manager to elevate its national RIA operations.
Compensation: $100k-$110k base + 10% bonus
Why You'll Love This Role
Own and optimize operational workflows across a nationwide advisory platform
Champion data integrity and portfolio accounting accuracy
Work side-by-side with firm leadership in a high-growth, high-visibility environment
Build scalable processes and train advisors + operations teams as the firm expands
What You Bring
5+ years of hands-on RIA operations experience
Solid portfolio accounting chops (Orion preferred but not necessary; Tamarac/Black Diamond also great)
Advanced Excel and data-management skills
A process-improvement mindset and the ability to diagnose and streamline systems
Benefits Include
Base Salary of $100k - $110k + 10% annual bonus
Medical Insurance, Dental and Vision
PTO and 401(k)
If you thrive in RIA operations and know how to keep portfolio accounting running flawlessly, let's connect.
Operations Manager 4 - 16526
Atlanta, GA jobs
Length of Assignment: 9+ months
Schedule: This position follows a hybrid model, onsite Monday - Thursday and remote Friday only. Standard hours of operations are 9am-5pm EST.
**NO C2C due to client restrictions**
Top Skills:
Must have intermediate to advanced Excel knowledge.
Must have strong communication skills - both written and verbal.
Must have excellent organization and coordination skills - keeping multiple projects moving forward and maintaining clear statuses and next steps for each.
Summary:
The Operations Manager role plays a critical role in our client's Builder Operations team. The role is:
Highly cross-functional with leadership exposure
Fast-paced with unique learning and innovation opportunities
Part of a fast-growing business and team with an exciting growth trajectory
Job Responsibilities:
Account Onboarding and Operations:
Ramp up projects to launch new builder communities with our client's appliances.
Own the onboarding process for new accounts, effectively managing, tracking, and coordinating with cross-functional stakeholders to execute all setup steps in a timely manner.
Create, document, and manage all tasks within the onboarding process, utilizing strong project management skills to execute the projects on time.
Ensure accuracy and process adherence across stakeholders on all new account documentation. Troubleshoot and help resolve issues as needed.
Collaborate with internal stakeholders, customers, and third parties to gather and submit required information accurately.
Coordinate daily operations with builder construction sites.
Coordinate call center day-to-day operations and logistics.
Communicate effectively with all stakeholders on current and upcoming logistics.
Manage projects for new customers, improvement opportunities, or other ad hoc projects as needed.
Project Management:
Manage cross-functional projects. Define owner and timelines and hold responsible parties accountable for meeting deadlines and requirements.
Verify that processes and procedures for operational execution meets contractual, program, and policy expectations.
Document process flows and account behavior for end-to-end workflows to share with extended team.
Identify, recommend, and implement improvement and innovation opportunities in existing processes.
Process Improvement:
Identify, recommend, and implement improvement and innovation opportunities in existing processes.
Perform root cause analyses and identify how to overcome root cause issues.
Work cross-functionally to gain input, implement, and ultimately track improvement opportunities.
Desired Skillsets:
6+ years of relevant experience desired w/bachelors, 8+ years of relevant experience w/out a degree.
Education Requirement:
University degree in operations, supply chain, or other related business field is a plus but not required.
Additional Information:
Clear knowledge of logistics and operations, especially of construction sites, is more important than any specific education requirement.
Dir Operations Manufacturing
Lithia Springs, GA jobs
Oversee and lead the operational activities of the organization to maximize growth and profitability. Provide daily leadership and management to all manufacturing and operations functions.
RESPONSIBILTIES
Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies.
Direct day-to-day operations of Manufacturing and production process. Ensure efficient operations with minimum equipment downtime and quality products. This includes Continuous Improvement processes in manufacturing and warehouse, robust Predictive Maintenance program and Training program.
Ensure a safe, clean, and secure working environment by establishing and implementing procedures, rules and regulations; monitors all production related safety and security systems and procedures regularly. Conduct regular Safety meeting and reviews the effectives of programs and processes. Manage all capital expenditures.
Ensure material is received and moved correctly. Oversee and monitor all aspects of inventory management.
Support contract negotiations for new business. Provide timely responses to service failures and customer concerns.
Ensure safe practices are in place and followed. Monitor activities of the work team. Ensure housekeeping guidelines are followed.
Minimize and resolve external business related complaints by maintaining liaison with local and Divisional Quality staff, and facility staff to investigate and resolve customer issues.
MINIMUM REQUIREMENTS
Education
Bachelor's degree
Relevant Work Experience
At least 8 years of experience in a production environment. -
At least 4 years of experience managing people, including hiring, developing, motivating and directing people as they work.
Additional
Willing to travel up to 20% of the time for business purposes (within state and out of state).
PREFERRED QUALIFICATIONS
Education
Bachelor's degree in Engineering or Supply Chain highly preferred
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$152,880.00 - $229,320.00 Annual
The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We're dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Auto-ApplyDirector Of Plant Operations
Georgia jobs
JOB DESCRIPTION DIRECTOR OF PLANT OPERATIONS Shift: 8:00 AM-4:30 PM; On-call as required, including weekends and holidays, emergency call back as needed, and routinely scheduled visits to the satellite campus. Department: Plant Operations JOB RELATIONSHIP: Supervised By: Facilities Manager; Chief Operations Officer Workers Supervised: Maintenance, Grounds, and Security Personnel WORK SCHEDULES: All positions at Baptist Village, Inc. include holidays and weekends as they fall within your schedule. Additional worked hours may be needed due to workload demands. QUALIFICATIONS: To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
High school diploma or equivalent diploma
Associate degree (A.A.) in a related field (other degrees may be acceptable with certain credentials/experience)
4-year College Degree in a related field preferred (other degrees may be acceptable with certain credentials/experience)
Three to five years of related experience and/or training
Three to five years of supervisory experience
Good physical health condition and pass a physical examination
Knowledgeable and experienced with Microsoft Programs and other similar software
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Develop plant operations structure and procedures (work orders, assignments, logs, repair records, preventative maintenance, etc.)
Provide supervision, quality control, and complete scheduling for all plant staff
Communicate with Directors, staff, Administration, and Corporate office regarding facility issues, budget, expenses, and other plant functions
Participate in regulatory/agency surveys and maintain a working knowledge of current licensure standards and the survey process in all areas
Participate in the Quality Assurance, Safety Committee, and Inservice Education programs
Maintain preventative maintenance records for all systems on all campuses
Manage, oversee, and participate in plant functions in Macon to include overseeing projects, contract work, preventative maintenance, and repairs, assigning staff for day trips, and regular communication with the Director and other facility personnel regarding plant/facility issues/problems.
Oversight of facility vehicle usage and maintenance.
Coordinate services with vendors, contractors, emergency departments, and emergency management.
Maintain appropriate up-to-date records, such as contract agreements and insurance verification.
Coordinate with the in-service department facility disaster plan training, emergency skills training as required by Life Safety Code and Georgia Nursing Home standards.
Oversight of workers' compensation within the department in cooperation with HR and Corporate
Monitoring of expenses and budget
Maintain records and adhere to regulatory testing and certification procedures for all equipment and systems, which may include daily, weekly, monthly, semiannually, or annual testing or certification.
Oversee maintenance of all campus buildings, structures, including painting, repairs, plumbing, electrical, HVAC, etc.
Establish and oversee preventative maintenance schedules in all buildings
Oversee maintenance and monitoring of the emergency generator systems for all areas, including sewage pump stations and wells
Oversee the maintenance and operation of the central oxygen system in the healthcare facility and oxygen related equipment (oxygen concentrators)
Oversee the maintenance and operation of all water softener systems
Oversee the maintenance and operation of commercial and residential telephone systems
Oversee maintenance of all laundry equipment
Oversee maintenance of all kitchen equipment
Promote safety in all areas of the Plant Department and other departments, as observed.
Schedule interdepartmental training programs as needed
Utilize policies and organizational guidelines regarding all risk management issues
Respond to emergencies, i.e., fire, loss of power, HVAC, sewer, etc., including managing emergency response for Plant Operations during nights, weekends, and holidays
Other duties may be assigned
The above is intended to describe the general content of the requirements for the performance of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Employee Signature
Date
Director, Operations PGP (HPS Admin, WR FT)
Warner Robins, GA jobs
Work Shift:
As a senior leader of clinical practice in Emory Healthcare clinical operations, oversees and manages the daily and strategic operations of multiple clinic sites, health-system wide programs/departments/sections or business services (revenue cycle, patient access, patient care services, etc). Directs revenue, costs, funding and budget operations for large and complex departments or sections, to achieve high quality staff and operations/clinical performance. Manages and influences relationships with executive managers, physicians, functional area managers and staff to achieve best in practice performance and business results.
Works with various administrators and the senior management team to determine capital equipment, medical supplies, personnel and other fiscal requirements. Prepares budget recommendations; monitors and verifies expenditures.
Manages staff and employee performance. Resolves Human resource-related issues, determines staffing needs (clinical, clerical and administrative), interviews and hires staff. Provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests ways to develop skills. Determines disciplinary, termination and salary actions. Develops and implements organizational, and Clinic, policies and procedures including, but not limited to JCAHO, OSHA, billing/reimbursement, medical records guidelines, and human resources. Using reengineering, work flow analyses, etc. to develop techniques and practices to improve the provision of health care services; in conjunction with clinical leaders, develops and implements state-of-the-art care management techniques and approaches for nursing triage; after hours services; urgent care services; case management services; and disease management strategies and programs. Manages the provision of ancillary services (lab, pharmacy, radiology) provided "in-house" or by "vendors".
Works with manager to formulate plan for professional development. Attends educational in-services as appropriate. Participates in professional activities and organizations to maintain knowledge of current trends, practices, and developments.
Prepares financial and operational reports and analyses reflecting progress and trends; makes recommendations or provides conclusions. Maintains medical records and processes; manages retrieval and analysis of medical information.
Facilitates communication with clinic physicians; provides updates on activities and new policies; reviews problems and opportunities. Collaborates with the managed care department.
II. Qualifications:
A. Education & Training:
Bachelor's degree in business administration, management, health administration, or related field. Master's degree or equivalent graduate work preferred.
B. Experience:
Six (6) years management experience in physician group practice including multi-site group management.
C. Required Certification/Registration/Licensure:
None.
D. Knowledge, Skills & Abilities:
Demonstrated leadership and supervisory skills. An understanding of how to achieve results in a progressively changing environment. Well-developed planning, organizational development, and business skills. Facilitation and consensus-building skills. Sensitivity for and understanding of clinical disciplines and issues. Appreciation for cost containment and managed care. The ability to work with all types of individuals in multiple settings and locations and to promote diversity in the workplace. Negotiation and financial analysis skills.
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at ***************************. Please note that one week's advance notice is preferred.
Scheduled Weekly Hours:
40
FTE:
1
Expanded Work Shift:
On Call:
Auto-ApplyRegional Director of Operations - Great Plains (KS, MO, NE, OK, ND)
Kansas City, MO jobs
Who We Are: Xponential Fitness, Inc. (NYSE: XPOF) is a leading global franchisor of health and wellness brands. Through its mission to make boutique health and wellness experiences accessible to everyone, the Company operates a diversified platform of five brands spanning across verticals including Pilates, barre, stretching, strength-training, and yoga. In partnership with its franchisees, Xponential brands offer energetic, accessible, and personalized workout experiences led by highly qualified instructors in studio locations across 49 U.S. states, Puerto Rico, and 30 countries globally. Xponential's portfolio of brands includes Club Pilates, the largest Pilates brand in the United States; StretchLab, a concept offering one-on-one and group stretching services; YogaSix, one of the largest franchised yoga brands in the United States; Pure Barre, a total body workout that uses the ballet barre to perform small isometric movements, and one of the largest Barre brand in the United States; and BFT, a functional training and strength-based program.
Job Summary:
The Regional Director of Operations serves as the primary point of contact for franchisees, providing leadership and strategic guidance to ensure operational excellence and business success in our Great Plains Region which includes studios in KS, MO, NE, OK, and ND. This role is responsible for driving franchisee performance, fostering alignment with brand standards, and ensuring operational consistency. Key responsibilities include collaborating with franchisees to establish and achieve business objectives, assessing performance, implementing best practices, and equipping franchisees with tools to drive revenue growth and profitability. The ideal candidate will possess strong business acumen, relationship management skills, and the ability to influence key stakeholders.
Responsibilities:
* Drive year-over-year same-store sales growth while optimizing cost management to meet and exceed annual business goals.
* Define and implement key compliance standards, expectations, and performance metrics to align franchisees with brand and operational guidelines.
* Lead an annual franchisee planning process, collaborating with owners to set revenue and profit goals and developing action plans for success.
* Assess franchisee business strengths, gaps, and opportunities, providing tailored strategies and best practices to enhance their effectiveness.
* Oversee the OSR/Audit process to ensure consistency, reliability, and operational excellence across franchise locations.
* Deliver differentiated support based on the unique needs of single-unit operators, multi-unit franchisees, new locations, and varying revenue tiers.
* Develop and implement a best practices roadmap to enable scalable, proven strategies for franchisee success.
What We're Offering:
* Salary Range: $90,000 - $110,000 depending on experience
* Additional Bonus Opportunities
* Comprehensive Medical, Dental and Vision benefits
* HSA/FSA Plans
* Monthly Car/Travel Expense allowance
* Monthly Cell Phone allowance
* Traditional and Roth 401k plans. Employer match is 4% and your 401k would be fully vested at the start of year 3
* Complimentary corporate memberships to XPLUS and XPASS
* Discounts on retail brand merchandise up to 30%
What We're Looking For:
* 7+ years of progressive experience in multi-unit business operations or franchise operations, including at least 3 years in a field role directly coaching/supporting Franchise Owners.
* Must be physically located within commutable distance to this Region or willing to relocate.
* Bachelor's degree in Business Management preferred; equivalent experience will be considered.
* Proven ability to lead, inspire, and coach teams to achieve business goals.
* Strong business acumen with the ability to influence key stakeholders, including franchise owners and vendor executives.
* Excellent relationship management, interpersonal, and communication skills, with the ability to present effectively to large and small groups.
* Analytical mindset to evaluate business performance, identify key learnings, and develop data-driven strategies for improvement.
* Willingness and ability to travel up to 75% locally and nationwide to support franchisees, attend regional and national meetings, and represent the brand at industry events.
* Commitment to ongoing professional development and brand training.
* Integrity and ethical behavior to build trust and credibility.
* Proficiency in Microsoft Office products, including Word, Excel, Outlook, and PowerPoint.
Xponential Fitness LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Center Operations Director
Dalton, GA jobs
SIGN ON BONUS - up to $5000 Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care.
Responsibilities
* Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards
* Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure
* Work with clinicians to support staff competency regarding all patient care needs
* Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety
* Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net
* Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership
* Work with leadership to identify gaps and implement process improvement to ensure optimal patient care
* Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care
* Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience
* Monitor center status, provide wait time communication, perform "white board" patient management, and provide service package expectations
* Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan.
* Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours
* Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
* Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning
* Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes
* Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan
* Maintain accountability for implementing and consistently maintaining center initiatives and workflows
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
* Bachelor's degree preferred
* Some college courses from an accredited college or university or equivalent education and experience
* In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa
Job-Related Experience
* Customarily has at least three or more years of work leadership or operations management experience
* Prior healthcare experience and/or customer service-related experience preferred
Job-Related Skills/Competencies
* Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
* Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
* Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
* The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
* Strong service mentality and a focus on achieving all aspects of defined service standards
* Excellent telephone and personal etiquette
* Warm, positive, energetic, and professional demeanor
* Effective oral and written communication skills
* Tactful and diplomatic communication style
* Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management
* Performance assessment skills
* Continued focus on self-development
* Proficient in computer applications such as Word and Excel
* Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision
* Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively
* Ability to resolve colleague, client, and patient issues in an effective and timely manner
Additional Data
* 401(k) Retirement Plan with Employer Match
* Medical, Vision, Prescription, Telehealth, & Dental Plans
* Life & Disability Insurance
* Paid Time Off & Extended Illness Days Offered
* Colleague Referral Bonus Program
* Tuition Reimbursement
* Commuter Benefits
* Dependent Care Spending Account
* Employee Discounts
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
#LI-ES2
Auto-ApplyDirector Therapy Operations
Loganville, GA jobs
Director of Therapy Operations Career Opportunity Highly regarded and esteemed for your Director of Therapy Operations expertise Are you a dedicated and experienced leader in Therapy, seeking a career opportunity that allows you to make a meaningful impact close to both your home and your heart? As the Director of Therapy Operations at Encompass Health, you'll shape the future of patient care and contribute to the health of your local community. This role harmonizes your professional ambitions with a commitment to positive impacts in patients' lives. As a strategic leader, you'll oversee the organization, development, and supervision of Therapy Operations, ensuring the highest quality care while adhering to standards. With access to cutting-edge equipment and technology, join a team that values teamwork, support, and inclusiveness in delivering impactful outcomes.
A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Being associated with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing.
Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:
* Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
* Generous paid time off that accrues over time.
* Opportunities for tuition reimbursement and continuing education.
* Company-matching 401(k) and employee stock purchase plans.
* Flexible spending and health savings accounts.
* A vibrant community of individuals passionate about the work they do!
Become the Director of Therapy Operations you've always aspired to be
* Develop, revise, implement, and communicate policies, processes, and procedures, holding staff accountable for their respective roles and responsibilities.
* Collaborate with the marketing team to educate staff and the community about awareness, prevention, and treatment options. Develop and support clinical affiliations and relationships with educational institutions.
* Use historical data and emerging trends to forecast operational revenues and expenses and make recommendations based on internal and external market conditions for potential salary adjustments.
* Possess in-depth knowledge of state, federal, and professional regulatory requirements for program reimbursement, business standards, legal issues, and documentation requirements, and apply them to program operations and departments. Educate and communicate updates and changes in standards to the staff and advise the CEO on the needs required for effective program operation and implementation.
* Provide patient care.
* Celebrate the accomplishments and victories of our dedicated staff and patients along the way.
Qualifications
* Current State license in Physical Therapy, Occupational Therapy, or Speech-Language Pathology.
* BLS (CPR) required or must be obtained within 30 days of hire within this role.
* Bachelor's Degree or higher from an accredited therapy program.
* Additional training with a Master's or Doctorate degree in professional or management area is preferred.
* Minimum of five years of rehabilitation experience, including two years in a management role, is required.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.
We're eager to meet you, and we genuinely mean that. Join us on this remarkable journey!
#LI-BG1
The Encompass Health Way
Operations Director - Habersham
Demorest, GA jobs
Job Category:
Executive Leadership
Work Shift/Schedule:
8 Hr Evening - Morning
Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.
Under the general direction of the Chief Operating Officer - NGHS, the Director of Operations is responsible for the overall operations of NGMC Habersham. The Director of Operations promotes a culture of uncompromised safety, superior quality, In All We Do human experiences, and financial stewardship that aligns with Northeast Georgia Health System's (NGHS) core values. Provides leadership and operational direction to ensure achievement of established goals and objectives for NGMC Habersham. Assists in the coordination of clinical operations throughout the continuum of care; development of operational best practices and contributes to meeting or exceeding yearly profit objectives and expense control. The Director of Operations works directly with physicians, administrative leaders and the NGMC Habersham leadership team to manage interdependencies across the health system and maintain productive working relationships.
Minimum Job Qualifications
Licensure or other certifications:
Educational Requirements: Master's Degree.
Minimum Experience: Three (3) to five (5) years of management experience in a hospital setting.
Other:
Preferred Job Qualifications
Preferred Licensure or other certifications:
Preferred Educational Requirements: Healthcare Administration (MHA) degree is strongly preferred
Preferred Experience:
Other:
NGHS Core Competencies
1. I Show Vulnerability when I:
trust others and assume positive intent.
am emotionally accessible and transparent without hidden agendas.
acknowledge weaknesses and accept responsibility for mistakes.
am comfortable saying “I don't know” and asking for help.
seek and accept feedback in a non-defensive manner.
forgive others and give the benefit of the doubt.
2. I Display Empathy when I:
seek to know others on a deeper level.
work to ensure others feel included.
accept others for who they are without judgment.
show concern for the well-being and challenges of others.
consider the human impact before making decisions.
3. I Demonstrate Courage when I:
do not hold back on anything that needs to be said.
do the right thing even when that is difficult.
speak my own truth, even when that means standing alone.
address potential conflict quickly and directly.
commit to seeing a difficult conversation through to the end.
4. I Demonstrate Radical Listening when I:
seek to understand the other person's viewpoint first, before expressing my own viewpoint.
listen for the unsaid.
ask questions to confirm understanding.
accept others' perceptions as their truth.
take action to help others feel fully heard and seen.
pursue as many different viewpoints as possible and embrace the bearer of bad news.
5. I Promote Teamwork when I:
treat others in a respectful manner, regardless of their position, identity, and background.
encourage and support my coworkers.
value and acknowledge others for their contributions to the success of the team and NGHS.
put the good of the team and NGHS first.
strive to find common ground to solve problems for the good of NGHS.
cut across boundaries to get things done.
6. I Hold Others Accountable when I:
provide clear, consistent, and frequent communication about what is most important.
clarify what is less important to establish clear priorities.
help others see their blind spots.
look for every opportunity to provide reinforcing feedback.
provide immediate and actionable corrective feedback.
7. I Strive for Continuous Improvement when I:
hold myself personally responsible to seek improvements every day.
experiment regularly with new ideas and approaches.
demonstrate initiative and perseverance to overcome obstacles and resistance to change.
embrace mistakes and pivot quickly if a new approach fails.
seek to always be better tomorrow than today.
Organization Expectations
Quest: Demonstrates/utilizes Quest tools in department.
Talent Development: Coaches and develops staff.
Safety: Promotes patient, visitor and staff safety and effectively manages hazards that lead to injury or harm.
Productivity: Meets productivity expectations.
Regulatory Compliance: Ensures department's compliance with all regulatory, DNV, mandatory education, and similar requirements.
Key Performance Indicators (KPI)
Identifies unit/department level goals that align with the organization's Key Performance Indicators.
HIPAA (Health Insurance Portability and Accountability Act)
If, in the normal course of my duties and responsibilities, I am required to access protected health information (PHI) and electronic protected health information (EPHI) for the purposes of treatment, payment and operations within Northeast Georgia Health System, I will limit such access to only the minimum necessary amount of PHI and EPHI necessary to perform the functions of my job. If access is not required in the normal course of my duties and responsibilities, I will not access PHI or EPHI.
Job Specific and Unique Knowledge, Skills and Abilities
Strong financial acumen and business literacy
Evidence of successfully executing strategic initiatives
Effective relationship building skills; a high-integrity, approachable leader who can quickly build respect, credibility, and trust at all levels of the organization and community
Excellent critical thinking, negotiating and decision-making skills
Aptitude for innovation, learning and change management
Essential Tasks and Responsibilities
In collaboration with NGHS Finance Division, develops and manages operating and capital budgets for NGMC Habersham. Ensures NGMC Habersham operates within budget while maintaining a focus on programmatic growth of services to meet community needs.
Provides leadership to NGMC Habersham to establish and maintain an environment focused on safety for patients, staff, physicians and visitors. Focuses on achieving top decile patient experiences.
Participates in the development of strategic plans for NGMC Habersham in response to NGHS strategy and the community's developing needs.
Evaluates financial performance of NGMC Habersham and implements measures to ensure optimal performance.
Creates process improvements that deliver exceptional care and service.
Works with individual department leaders at NGMC Habersham to review performance, strengths and development opportunities and provides coaching and mentoring as needed.
Serves as the management liaison with medical staff regarding concerns, issues and questions pertaining to the operations of NGMC Habersham or affiliated entities.
Serves as the NGMC Habersham representative at external functions on community Boards, advisory panels and/or committees of various health related agencies as appropriate.
Physical Demands
Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time
Weight Carried: Up to 20 lbs, Occasionally 0-30% of time
Vision: Moderate, Frequently 31-65% of time
Kneeling/Stooping/Bending: Occasionally 0-30%
Standing/Walking: Occasionally 0-30%
Pushing/Pulling: Occasionally 0-30%
Intensity of Work: Frequently 31-65%
Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving
Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals.
NGHS: Opportunities start here.
Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.
Auto-ApplyRegional Patient Access Manager - NeuroPsych - Atlanta
Atlanta, GA jobs
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:
The Regional Patient Access Manager (RPAM) is responsible for three (3) main functions: 1) to provide field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment. 2) communicating with all Specialty Pharmacies (SPs), Closed Door Pharmacies (CDPs) - including Genoa, and Patient-Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S. 3) building and upholding the integrity of Neurocrine Biosciences pharmacy distribution network by conducting all vetting activities within an assigned geography, including communication of approval, and denial or any subsequent removal from the network. Provide support & education to all HCP entities on coverage issues for on-label prescriptions for Company products already in process; access support services, processes and forms; education on payer specific coverage issues and Company patient financial support programs. Subject matter expert on regional and national payer coverage policies & processes. Work cross-functionally and collaboratively with field sales, network pharmacies, market access, commercial analytics and operations. Work closely with Payer Marketing, creating material useful in building customers' awareness of critical coverage requirements. In addition, the RPAM will be a key operational professional ensuring the distribution network is operating at the highest levels of effectiveness by utilizing end-user feedback. The RPAM will continuously monitor processes, propose new strategies related to workflow and share best practices with trade leadership on specialty distribution efficiency.
_
Your Contributions (include, but are not limited to):
Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in process
Works cross-functionally with field sales leadership, specifically Regional Sales Managers (RSM), Account Specialists, national account directors (NAD), network pharmacies, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payers
Provides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customers
Introduces technology options (e.g-CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements. Problem solves and conducts case resolution
Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees to help identify and resolve coverage and patient access issues
Identifies and communicates payer issues with National Account Directors (NAD) team
Interfaces with local closed-door pharmacies and LTC pharmacies providing support services and education
Communicates regularly to management the opportunities and challenges related to patient access issues
Presents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings
Conducts Patient Access workshops during POA meetings and assists with new hire training, as needed
Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment
Builds and upholds the company's pharmacy distribution network through the vetting process, maintaining its integrity and monitoring pharmacies to ensure their effective and efficient operations
Other duties as assigned
Requirements:
BS/BA degree in related field AND 6+ years of pharma/biotech commercial experience, with 2+ years of experience with specialty pharmacy/market access. Specialty product experience, with CNS preferred. Previous experience in other functions in pharma/biotech desired OR
Master's degree or MBA preferred AND 4+ years of related experience OR
PharmD or PhD AND 2+ years of related experience
Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers and government payers and their impact on product access
Excellent working knowledge of patient support programs, including reimbursement support, financial assistance adherence programs, etc.
Strong understanding of prescription adjudication process
Ability to communicate payer coverage criteria and prior authorization processes
Previous experience in other functions in pharma/biotech desired; i.e- sales, management, marketing, managed markets etc.
Possesses good understanding of current issues within the marketplace, pharmaceutical industry, and national health care system
Ability to travel overnight up to 60% (travel consists of working with field sales, attending business meeting, industry meetings, and working with key customers)
These roles will be geographically dispersed across the US
Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines
Works to improve tools and processes within functional area
Developing reputation inside the company as it relates to area of expertise
Ability to work as part of and lead multiple teams
Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams
Excellent computer skills
Excellent communications, problem-solving, analytical thinking skills
Sees broader picture, impact on multiple departments/divisions
Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency
Excellent project management skills and ability to work in a cross functional environment and handle multiple tasks
Excellent interpersonal skills and cross functional team success
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $142,600.00-$194,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyDIRECTOR OF OPERATIONS - SPECIALTY CARE - ADMINISTRATION-MEDICAL GROUP
Chesterfield, MO jobs
Job Posting We are dedicated to providing exceptional care to every patient, every time. St. Luke's Hospital is a value-driven award-winning health system that has been nationally recognized for its unmatched service and quality of patient care. Using talents and resources responsibly, we provide high quality, safe care with compassion, professional excellence, and respect for each other and those we serve. Committed to values of human dignity, compassion, justice, excellence, and stewardship St. Luke's Hospital for over a decade has been recognized for "Outstanding Patient Experience" by HealthGrades.
Position Summary:
Provides leadership in the delivery of exceptional service to patients of St. Luke's Medical Group specialty care practices. Overall responsibility for office operations of specialty care practices and oversight of employees including practice managers and support staff. Implements standardized processes and collaborates with the Senior Vice President of Physician Network to develop and implement strategies to improve patient access and satisfaction, provider productivity, employee engagement, and practice financial performance. Responsible for promoting teamwork with all members of the healthcare team. Performs duties in a manner consistent with St. Luke's mission and values.
Education, Experience, & Licensing Requirements:
Education: Bachelor's degree in clinical, business, or health related field required. Advanced degree preferred.
Experience: 5 years progressive leadership experience with physician practices and 8 or more years healthcare related experience. Communication skills related to physician interactions, staff and outside industry leaders. Ability to read and interpret legal documents including physician contracts, insurance contracts and other documents.
Benefits for a Better You:
* Day one benefits package
* Pension Plan & 401K
* Competitive compensation
* FSA & HSA options
* PTO programs available
* Education Assistance
Why You Belong Here:
You matter. We could not achieve our mission daily without the hands of our team. Our culture and compassion for our patients and team is a distinct reflection of our dynamic workforce. Each team member is focused on being part of something much bigger than themselves. Join our St. Luke's family to be a part of making life better for our patients, their families, and one another.
Auto-ApplyLong Term Care Regional Specialty Manager - Mid South
Saint Louis, MO jobs
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:This role leads a sales team promoting life-changing treatments for people with serious neurological, endocrine and psychiatric disorders. The successful candidate recruits and develops a diverse, high-performing team to exceed sales goals within an assigned region while managing key projects and collaborating with commercial cross-functional teams. They provide strategic direction, field coaching, and develop specialty pharmacy fulfillment access strategies. The position requires excellent relationship-building abilities with internal and external stakeholders, impactful communication skills, and the ability to execute successful sales meetings while guiding the team toward effective solutions.
_
Your Contributions (include, but are not limited to):
Leadership & Talent Management
Lead regional sales team by recruiting, developing, and retaining top talent
Provide strategic direction and performance coaching to achieve team excellence
Support team development and ensure proper onboarding of new team members
Strategy & Execution
Drive regional implementation of sales strategies to meet or exceed sales objectives
Develop targeted strategies for psychiatric and neurological markets
Identify regional opportunities and remove barriers to team success
Foster innovative sales approaches and best practices
Performance Management
Analyze sales data and market trends to inform strategic decisions
Hold team accountable for execution of sales strategies and meeting objectives
Consistently spends time with each account specialist in the field to observe and coach performance
Provide regular performance feedback and development opportunities
Business Operations
Manage regional budgets and expenses effectively
Ensure compliance with Neurocrine policies, FDA guidelines, and industry standards
Maintain open communication between field teams and headquarters
Stakeholder Engagement
Is a known entity with key opinion leaders and healthcare professionals within their Region
Develop and maintain relationships with key opinion leaders and healthcare professionals
Engage with local professional and patient advocacy groups
Coordinate with pharmacies and payers to optimize market access
Cross-Functional Collaboration
Align with marketing, training, sales operations and other departments
Requirements:
BS/BA degree AND 8+ years of sales experience in biotech/pharmaceuticals industry, including 3+ years of first-line sales management experience typically acquired through progressively responsible sales roles. Demonstrated track record of successfully building OR
Master's degree preferred AND 6+ years of experience as show above. OR
PhD AND 4+ years of experience as show above
Sees broader organizational impact across departments/divisions
Strong sales disposition and business acumen
Proven sales performance (meeting/exceeding quotas, rankings, recognition awards)
Successful launch experience in complex, competitive environments
Effectively manages change and can act without complete information
Maintains composure under pressure
Strong understanding of healthcare regulatory environment
Entrepreneurial mindset suitable for startup environments
Excellent analytical thinking and problem-solving skills
Intellectual curiosity and ability to challenge status quo
Able to lead through ambiguity and provide team with directional clarity instead of perfect answers
Knowledge of functional discipline best practices and related business concepts
Improves tools and processes within functional area
Developing internal reputation in area of expertise
Leads cross-functional teams and demonstrates leadership skills
Sees broader organizational impact across departments/divisions
Strong computer and technical skills
Excellent communication, problem-solving, and analytical thinking abilities
Manages multiple projects/deadlines with high accuracy and efficiency
Thrives in collaborative, performance-based, fast-paced environments
Adaptable learner who enjoys unfamiliar challenges
Upholds high ethical standards
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $165,600.00-$227,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position is eligible participate in the Company's quarterly incentive compensation plan, which provides the opportunity to earn additional compensation based on individual performance results. This position is also eligible to participate in our equity based long term incentive program.
Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyRegional Patient Access Manager - NeuroPsych - Atlanta
Georgia jobs
Who We Are: At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (*in collaboration with AbbVie)
About the Role:
The Regional Patient Access Manager (RPAM) is responsible for three (3) main functions: 1) to provide field access support services and education to Healthcare Professionals (HCPs), helping to maximize patient access to Company products and accelerate time to treatment. 2) communicating with all Specialty Pharmacies (SPs), Closed Door Pharmacies (CDPs) - including Genoa, and Patient-Physician Services (HUB partner) in support of Neurocrine Biosciences marketed products in the U.S. 3) building and upholding the integrity of Neurocrine Biosciences pharmacy distribution network by conducting all vetting activities within an assigned geography, including communication of approval, and denial or any subsequent removal from the network. Provide support & education to all HCP entities on coverage issues for on-label prescriptions for Company products already in process; access support services, processes and forms; education on payer specific coverage issues and Company patient financial support programs. Subject matter expert on regional and national payer coverage policies & processes. Work cross-functionally and collaboratively with field sales, network pharmacies, market access, commercial analytics and operations. Work closely with Payer Marketing, creating material useful in building customers' awareness of critical coverage requirements. In addition, the RPAM will be a key operational professional ensuring the distribution network is operating at the highest levels of effectiveness by utilizing end-user feedback. The RPAM will continuously monitor processes, propose new strategies related to workflow and share best practices with trade leadership on specialty distribution efficiency.
_
Your Contributions (include, but are not limited to):
* Builds and sustains relationships with pharmacies, physicians and their office staff and other HCPs to help resolve coverage problems for written prescriptions already in process
* Works cross-functionally with field sales leadership, specifically Regional Sales Managers (RSM), Account Specialists, national account directors (NAD), network pharmacies, and home office colleagues within market access and other related functional departments, such as commercial analytics and operations, to support patient access with specific payers
* Provides training and education to HCPs on payor specific coverage policies and documentation requirements, appeals processes for specific payers and patient financial assistance support programs, including Company copay assistance program and patient assistance program for relevant audiences, including internal and external customers
* Introduces technology options (e.g-CoverMyMeds) for electronic Patient Access (PA) submission, explains payer criteria, forms, processes, PA, Letter of Medical Necessity, appeals, step edits, formulary exception requests and provides support for other related coverage issues and documentation requirements. Problem solves and conducts case resolution
* Communicates effectively and compliantly with field sales, corporate office employees, HCPs, network pharmacies and HUB employees to help identify and resolve coverage and patient access issues
* Identifies and communicates payer issues with National Account Directors (NAD) team
* Interfaces with local closed-door pharmacies and LTC pharmacies providing support services and education
* Communicates regularly to management the opportunities and challenges related to patient access issues
* Presents insight into payer coverage policies and processes at internal business reviews and national/regional sales meetings
* Conducts Patient Access workshops during POA meetings and assists with new hire training, as needed
* Works to ensure a diverse and inclusive environment free from all forms of discrimination and harassment
* Builds and upholds the company's pharmacy distribution network through the vetting process, maintaining its integrity and monitoring pharmacies to ensure their effective and efficient operations
* Other duties as assigned
Requirements:
* BS/BA degree in related field AND 6+ years of pharma/biotech commercial experience, with 2+ years of experience with specialty pharmacy/market access. Specialty product experience, with CNS preferred. Previous experience in other functions in pharma/biotech desired OR
* Master's degree or MBA preferred AND 4+ years of related experience OR
* PharmD or PhD AND 2+ years of related experience
* Strong understanding of specialty pharmacies, managed care, pharmacy benefit managers and government payers and their impact on product access
* Excellent working knowledge of patient support programs, including reimbursement support, financial assistance adherence programs, etc.
* Strong understanding of prescription adjudication process
* Ability to communicate payer coverage criteria and prior authorization processes
* Previous experience in other functions in pharma/biotech desired; i.e- sales, management, marketing, managed markets etc.
* Possesses good understanding of current issues within the marketplace, pharmaceutical industry, and national health care system
* Ability to travel overnight up to 60% (travel consists of working with field sales, attending business meeting, industry meetings, and working with key customers)
* These roles will be geographically dispersed across the US
* Has knowledge of best practices in the functional discipline and familiarity with the broader underlying concepts of related business disciplines
* Works to improve tools and processes within functional area
* Developing reputation inside the company as it relates to area of expertise
* Ability to work as part of and lead multiple teams
* Exhibits leadership skill and ability, typically leads lower levels and/or indirect teams
* Excellent computer skills
* Excellent communications, problem-solving, analytical thinking skills
* Sees broader picture, impact on multiple departments/divisions
* Ability to meet multiple deadlines across a variety of projects/programs, with a high degree of accuracy and efficiency
* Excellent project management skills and ability to work in a cross functional environment and handle multiple tasks
* Excellent interpersonal skills and cross functional team success
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
_
The annual base salary we reasonably expect to pay is $142,600.00-$194,000.00. Individual pay decisions depend on various factors, such as primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience and skills. In addition, this position offers an annual bonus with a target of 30% of the earned base salary and eligibility to participate in our equity based long term incentive program. Benefits offered include a retirement savings plan (with company match), paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans.
Auto-ApplyDirector of Therapy Operations
Macon, GA jobs
Job Description
Welcome to Journey, where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard.
Our Vision
Change the world, one heart at a time.
Our Mission
Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege.
Our Leaders: The Heartbeat of Journey
Our local leaders are the driving force behind our success. They're not just managers; they're passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They're your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies.
About the Role:
Journey is seeking a dynamic Director of Therapy Operations to oversee the day-to-day operations of therapy departments across our organization. This leadership role ensures clinical excellence, compliance, and operational efficiency in therapy services for our long-term care communities.
Key Responsibilities:
Provide strategic and operational leadership for therapy departments across multiple facilities.
Ensure compliance with state and federal regulations, therapy standards, and organizational policies.
Collaborate with facility leadership to optimize therapy performance and resident outcomes.
Monitor staffing, productivity, and reimbursement processes to drive efficiency and quality care.
Support professional development and training for therapy teams.
Qualifications:
Active Therapist License required: Speech-Language Pathologist (SLP), Occupational Therapist (OT), or Physical Therapist (PT).
Proven experience in therapy operations and multi-site leadership.
Strong knowledge of therapy compliance, reimbursement, and documentation standards.
Excellent communication, organizational, and leadership skills.
What We Offer
Competitive pay
Quarterly raises
401(k) with Voya Financial
United Healthcare Insurance
Free Life Insurance
Company-provided smartphones for full-time care team members
Opportunities for professional development and continuing education
If you're ready to make a difference in the lives of others and join a team that truly cares, we'd love to have you apply.
Together, let's change lives one heart at a time.
#JointheJourney
We are committed to equal opportunity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact HR.
Administrative Director of Ambulatory Operations
West Plains, MO jobs
The Administrative Director of Ambulatory Operations provides executive-level oversight and strategic direction for Ozarks Healthcare#s ambulatory and outpatient clinic network. This role ensures alignment of clinic operations with the organization#s mission, financial objectives, quality metrics, and growth strategies.
The Administrative Director is accountable for operational excellence, business development, access optimization, and physician engagement across multiple clinical divisions and service lines.
Working in close partnership with the Vice President of Physician Services # Operations, this role bridges high-level strategy and day-to-day operational execution.
The Administrative Director leads multiple Directors of Clinic Operations and cross-functional teams to drive performance, standardize best practices, and advance the health system#s ambulatory footprint across regional markets.
Director of Operations RPh
Fenton, MO jobs
Fenton, Missouri, United States of America
Extraordinary Care. Extraordinary Careers.
With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.
Guardian of the Heartland, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Fenton, Missouri.
Why Guardian of the Heartland? We're reimagining medication management and transforming care.
Who We Are and What We're About:
Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.
We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.
SCHEDULE: VARYING SHIFTS MONDAY - FRIDAY 8A-8P. WEEKEND ROTATION SATURDAY AND SUNDAY 12P-5P. ON CALL EVERY 4 WEEKS.
As a key member of regional management team, responsible for ensuring operation of business is conducted within budget while maintaining a high level of customer service. Responsible for strategic decisions such as determining appropriate operational staffing levels in advance of new business, technology enhancements to improve efficiency, scheduling of licensed staff to meet regulatory guidelines, and regulatory controls appropriate to business.
Attributes Required:
• Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy
• Leadership - ability to lead project teams to deadlines, while maintaining strong team orientation
• Relational - ability to build relationships with business unit management and become “trusted advisor”
• Strategy and Planning - ability to think ahead, plan and manage time efficiently
• Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented - ability to work effectively and collaboratively with all team members
Essential Job Functions (include the following):
• Ensure all prescriptions are input, filled and dispensed accurately, timely and within budget
• Responsible for maintaining appropriate staffing levels to ensure operation runs smoothly within budget
• Ensure operations are conducted in line with all state & federal regulations
• Develop supervisory staff, provide input and directions as needed
• Ensure operations has appropriate licensed coverage as required by Board of Pharmacy; develop schedule for coverage weekly/monthly
• Identify and evaluate technology which has potential to improve efficiency in operations
• Oversee workflow; identify problem areas and implement process improvements
• Work with Director, Finance & Administration and Technician Supervisor to ensure prior authorization/refills are handled in a manner that minimizes uncollected revenue; implement processes and retrain as necessary
• Contribute to production by working as a Pharmacist as required
• Liaison with President to resolve conflicting priorities (budget vs. level of service, etc.)
• May oversee purchasing for operations, including drugs and all supplies required, and manage inventory to plan
• Occasional customer relations duties as assigned
• Work with President/customer service to resolve all service issues in a timely manner to ensure the highest level of customer satisfaction
• Work with President/customer service to ensure that new business is on boarded smoothly and efficiently
• Other essential functions and duties may be assigned as needed
Education and/or Certifications:
• Bachelor's Degree (Pharmacy) or PharmD. strongly preferred
• State Pharmacist license without restrictions, as applicable
Skills and Qualifications:
• 5+ years of Director/Manager of Pharmacy Operations experience; preferably LTC experience, but will consider comparable experience in other practice settings
• Experience managing multiple functional areas
• Experience in a high-volume pharmacy practice
• Advanced computer skills; pharmacy operations system experience preferred/required
• Ability to work independently and deliver to deadlines
• Ability to solve problems with minimal direction
• Great attention to detail and accuracy
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Work Environment:
• Requires up to 20% travel, by air and ground
• Ability to work flexible hours
What We Offer:
Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”
Compensation & Financial
Competitive pay
401(k) with company match
Family,
Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)
Medical, Dental and Vision
Health Savings Accounts and Flexible Spending Accounts
Company-paid Basic Life and Accidental Death & Dismemberment
Company-paid Long-Term Disability and optional Short-Term Disability
Voluntary Employee and Dependent Life, Accident and Critical Illness
Dependent Care Flexible Spending Accounts
Wellbeing
Employee Assistance Program (EAP)
Guardian Angels (Employee assistance fund)
Time Off
Paid holidays and sick days
Generous vacation benefits based on years of service
The Guardian Difference
Our clients require pharmacy services that aren't “cookie cutter.” That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.
Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.
Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.
At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.
Join us to discover what your best work truly looks like.
Auto-ApplyResidential Area Director/DDP
Atlanta, GA jobs
Job Details 3301 BUCKEYE ROAD SUITE 700 - ATLANTA, GA Full Time $52000.00 - $65000.00 Salary DayDescription
InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy and joyful lives in their communities. We offer a culture of integrity, service, and respect for the dignity of every individual. All employees, including the Residential Area Directors, are expected to model and promote the organization's mission and values in every aspect of their work.
Position Summary:
The Residential Area Director (RAD) is responsible for the overall operations of the group homes and directly managing Community Area Managers. This position uses judgement and decision-making authority pertaining to the operations of the group homes and staff being managed. The RAD confers with the Chief Program Officer to ensure decisions are being communicated properly.
Essential Job Duties and Responsibilities:
Ensures the safety, well-being and rights of individuals are observed at all times.
Supervises the day-to-day activities of Community Area Managers (CAMs)
Manages the staffing requirements of each home and updates the staffing model as needed.
Holds staff accountable for operating within the company's policies and procedures.
Oversees the individuals' household expenses.
Provides input during the intake, transfer, and discharge process of individuals.
Supervise the liaison between the residential employees, families, day programs and Employability to ensure integration of services.
Oversee the tracking of goals in the Individualized Support Plan (ISP).
Directs the accurate and timely submission of all reports/documentation.
Acts as secondary point-of-contact with individuals' families and maintains open communications with other stakeholders.
Assists in developing and ensuring CAMs are adhering to the budget.
Hires, terminates, performance manages staff within Residential Services.
Requires responding to calls in the evenings and on weekends.
Verifies group homes are compliant by conducting random audits.
Conduct supervisory meetings with CAMs.
Coordinate services for the individuals served
Oversee and coordinate all aspects of service delivery, including monitoring progress, reviewing data, and revising plans as needed
Ensure that services are implemented according to the Individual Service Plan (ISP), that strategies align with the individual's needs and goals, and that progress is monitored
Participate in the development of the ISP and ensure it is reviewed and updated regularly
Deliver services using a person-centered approach, focusing on the individual's strengths, needs and preferences.
Conducts functional assessments to support creation of the individual's plan for delivery of all waiver services that include the Health Risk Screening Tool (HRST), Supports Intensity Scale (SIS), Functional Behavioral Analysis and others as needed or required
Communicates professionally and treats the individuals, their families and support coordinators with respect
Keeps abreast of training opportunities
Adheres to InCommunity's policies concerning confidentiality of individuals' information
Perform other duties as assigned
Education, Certifications & Experience Requirements
Bachelor's degree in psychology, social work or human services plus two years of experience supporting individuals with developmental disabilities.
Leadership experience is required
Demonstrate thorough knowledge of DBHDD regulations and requirements for operating quality and safe delivery of services.
Strong business acumen, ability to assess opportunities for innovation, revenue generation, partnership and advance care for individuals.
Well-developed and credible leadership and motivational skills including the ability to provide clear direction, inspire others and assume command.
Excellent interpersonal skills.
Client-centered focus.
Excellent planning and organizational skills.
Ability to grasp critical issues and break them down into clear and manageable priorities for the team.
Experience building and developing high performing teams and developing constructive working relationships with all stakeholders.
Self-motivated with resilience and perseverance to ensure targets and key organizational goals are reliably and consistently achieved and delivered.
Strong commitment to ethics and integrity and doing the right thing.
Excellent communication skills and ability to influence and advocate.
Work Environment & Physical Demands
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Travel Required
This position requires frequent travel.
Core Competencies, Values or Attributes
These core competencies describe the skills and behaviors we expect of everyone at InCommunity. They help us create a strong, respectful, and inclusive workplace where people feel valued and supported.
Person Centered Support- The ability to understand and commit to established guidelines that assists in listing individual's needs, preferences and goals in the order of importance and involving them in all decision-making processes.
Health, Wellness & Safety - The ability to understand and ensure appropriate support for the health, wellness and safety of individuals, including emergency preparedness and incident reporting. The ability to ensure independence, decision-making and self-advocacy.
Advocacy and Community Inclusion - The ability to advocate for individuals with IDD, promoting their rights and facilitating their inclusion and participation in community life. The ability to support individuals based on their own needs, goals and choices.
Cultural Awareness and Responsiveness - The ability to ensure services and support are culturally appropriate and respectful of the unique characteristics and backgrounds of the individuals receiving services and staff providing support.
Knowledge of Intellectual and Developmental Disability Services & Regulations - The ability to understand federal and state regulations governing IDD programs and services. This includes best practices and behavior management techniques.
Problem Solving & Decision Making - The ability to identify challenges, analyze information, and make sound decisions involving individual care, service delivery and staff supervision.
Promoting Professionalism and Ethical Practice - The ability to exhibit self-awareness, self- and respect for diversity.
Communication and People Skills - The ability to build relationships and possess effective communication skills with staff, individuals, families and other stakeholders. This includes active listening and adapting communication styles to diverse needs.
POSITION SPECIFIC COMPETENCIES
Analytical & Mathematical Skills: Applies basic algebra, geometry, and statistical concepts to budget management, staffing, and program evaluation; interprets data to support informed decision-making.
Affirmative Action/EEO statement
InCommunity is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and stakeholders.
Director of Therapy Operations
Savannah, GA jobs
Job Description
Welcome to Journey, where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard.
Our Vision
Change the world, one heart at a time.
Our Mission
Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege.
Our Leaders: The Heartbeat of Journey
Our local leaders are the driving force behind our success. They're not just managers; they're passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They're your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies.
About the Role:
Journey is seeking a dynamic Director of Therapy Operations to oversee the day-to-day operations of therapy departments across our organization. This leadership role ensures clinical excellence, compliance, and operational efficiency in therapy services for our long-term care communities.
Key Responsibilities:
Provide strategic and operational leadership for therapy departments across multiple facilities.
Ensure compliance with state and federal regulations, therapy standards, and organizational policies.
Collaborate with facility leadership to optimize therapy performance and resident outcomes.
Monitor staffing, productivity, and reimbursement processes to drive efficiency and quality care.
Support professional development and training for therapy teams.
Qualifications:
Active Therapist License required: Speech-Language Pathologist (SLP), Occupational Therapist (OT), or Physical Therapist (PT).
Proven experience in therapy operations and multi-site leadership.
Strong knowledge of therapy compliance, reimbursement, and documentation standards.
Excellent communication, organizational, and leadership skills.
What We Offer
Competitive pay
Quarterly raises
401(k) with Voya Financial
United Healthcare Insurance
Free Life Insurance
Company-provided smartphones for full-time care team members
Opportunities for professional development and continuing education
If you're ready to make a difference in the lives of others and join a team that truly cares, we'd love to have you apply.
Together, let's change lives one heart at a time.
#JointheJourney
We are committed to equal opportunity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact HR.
Director of Therapy Operations
Cumming, GA jobs
Job Description
Welcome to Journey, where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard.
Our Vision
Change the world, one heart at a time.
Our Mission
Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege.
Our Leaders: The Heartbeat of Journey
Our local leaders are the driving force behind our success. They're not just managers; they're passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They're your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies.
About the Role:
Journey is seeking a dynamic Director of Therapy Operations to oversee the day-to-day operations of therapy departments across our organization. This leadership role ensures clinical excellence, compliance, and operational efficiency in therapy services for our long-term care communities.
Key Responsibilities:
Provide strategic and operational leadership for therapy departments across multiple facilities.
Ensure compliance with state and federal regulations, therapy standards, and organizational policies.
Collaborate with facility leadership to optimize therapy performance and resident outcomes.
Monitor staffing, productivity, and reimbursement processes to drive efficiency and quality care.
Support professional development and training for therapy teams.
Qualifications:
Active Therapist License required: Speech-Language Pathologist (SLP), Occupational Therapist (OT), or Physical Therapist (PT).
Proven experience in therapy operations and multi-site leadership.
Strong knowledge of therapy compliance, reimbursement, and documentation standards.
Excellent communication, organizational, and leadership skills.
What We Offer
Competitive pay
Quarterly raises
401(k) with Voya Financial
United Healthcare Insurance
Free Life Insurance
Company-provided smartphones for full-time care team members
Opportunities for professional development and continuing education
If you're ready to make a difference in the lives of others and join a team that truly cares, we'd love to have you apply.
Together, let's change lives one heart at a time.
#JointheJourney
We are committed to equal opportunity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact HR.