Prep cook/dishwasher jobs in Canton, OH

ROLE PURPOSE: To provide Guests and Team Members with clean and sanitized utensils, plate ware, glassware, and equipment. KEY RESPONSIBILITIES & ACCOUNTABILITIES: * Provide Guests and Team Members with clean and sanitized utensils, plate ware, glassware, and equipment according to Ecosure standards * Ensure dishes and cookware are sanitized and available as needed * Maintain daily cleanliness and maintenance of dishes * Clean and sanitize service area and kitchen throughout shift * Complete assigned prep work and beautification * Trouble-shoot dishwasher machine * Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance, and take prompt corrective action when necessary or suggests alternative courses of action * Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve overall objectives * Maintain a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate * At all times provide a favorable image of TGI Fridays to promote its aims and objectives KEY DECISIONS: Influences: * Guest Experience * Issues around cleanliness and sanitation MEASURES OF SUCCESS: * Ecosure results meet/exceed company standards * Consistently fulfill the Key Responsibilities and Accountabilities above * Guest satisfaction scores * Cleanliness and sanitation QUALIFICATION REQUIREMENTS: * Must be able to perform multitask while maintaining required standards of operation * Must also be able to perform duties that ensure Guest safety and satisfaction * Must follow handling and sanitation procedures and use extreme caution with utensils, plate ware, glassware, and equipment * Must be able to frequently lift and carry up to 70 lbs., up to 20 times per shift, and place these items on high shelves and in walk-in freezers * Must be able to frequently bend and stoop * Must be able to work frequently in a hot and damp environment * Must be able to speak clearly to communicate orders to cooks and expediters * Must be able to hear cooks' and W/Ws' requests in the midst of loud background noise * Must be able to stack, walk and move during an entire shift * Must be able to frequently immerse hands in hot water COMPETENCIES: PASSION FOR THE GUEST - You actively contribute to fun, friendly, and engaging service. * Understand how the role impacts overall operations * Display a caring attitude towards all Team Members and Guests * Demonstrate a service attitude by providing support to those who are directly serving Guests * Handle special requests in a responsive and positive manner * Utilize customer feedback to provide a better Guest experience COMMUNICATION - You keep the lines of communication positive, open, and productive. * Pay close attention to Guests' and coworkers' special requests to ensure seamless service * Respond positively to conflict situations and work to find appropriate solutions * Keep interaction positive and productive; avoid conveying negativity * Share information with others to raise awareness of potential needs and changes * Listen carefully and attentively to others without judgment * Ask thoughtful questions to ensure proper understanding of messages being conveyed * Contribute to pre-shift meetings by providing relevant updates and asking appropriate questions PASSION & INITIATIVE - You keep it fun and keep up with the pace. * Show Guests and Team Members that you are genuinely content in your role * Display passion, energy, and pride in doing the job * Work with a strong sense of urgency and drive; push for quick, yet accurate results * Focus on the way you approaches a task, not just the task's completion * Take independent action to improve existing systems * Enthusiastically promote the TGI Fridays brand and menu RELIABILITY & ACCOUNTABILITY - You work hard and deliver quality results. * Arrive on time and ready to work in dress-code approved attire * Attend all required shift meetings and be prepared to participate and share any relevant information * Respond to complaints about dish cleanliness/food quality by owning the situation and solving problems quickly and with a productive attitude * Use good judgment and act with integrity in all dealings; demonstrate consistency in words and actions FLEXIBILITY & STRESS TOLERANCE - You know that anything can and will happen and handle uncertainty in a calm, controlled manner. * Address daily challenges and obstacles with confidence and a positive attitude * Easily adjust to meet changing demands and new needs/requests * Prioritize effectively and multitask to ensure all tasks are completed by the end of the shift * Maintain an even-tempered demeanor even in stressful situations * Respond calmly to problems and controls emotions * Handle yourself in a professional manner at all times TEAMWORK & COLLABORATION - Fuel an environment where everyone pitches in and gets along. * Recognize the importance of working together to accomplish goals * Actively promote cooperation, respect, and acceptance of all Team Members * Establish positive and supportive working relationships with all Team Members to maintain a productive atmosphere * Take on additional responsibilities to ensure proper coverage during rush times * Reach out to Team Members when necessary to ensure timely completion of all tasks * Take advantage of opportunities to set an example for new or inexperienced Team Members