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Service Representative jobs at Preston Auto Group - 4472 jobs

  • Lead Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Columbus, OH jobs

    Store 2************ West Broad, Columbus, Ohio 43228 Shift Availability. Days - Evenings Job Type. Full time. ESSENTIAL DUTIES:The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:Custome Customer Service Representative, Customer Service, Store Manager, Representative, Controls, Lead, Retail
    $27k-32k yearly est. 5d ago
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  • Customer Care Representative

    American Signature, Inc. 4.5company rating

    Columbus, OH jobs

    At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey. To that purpose, our job is to provide our customers with an easy and fun furniture shopping experience. The Customer Service Representative is critical in ensuring we meet that goal. You live on the front lines of building the best on-line "customer experience where serving others and owning it are our passion. Most importantly, this person will be a champion of our culture and values. Why you'll want to join our team: Wonderful work environment - friendly leaders and supportive cross-functional partners Comprehensive medical, dental, and vision benefits 401K plan Opportunities to advance into other corporate roles Employee discounts at our affiliate brands which include- Value City Furniture, American Signature Furniture, DSW, American Eagle Outfitters and Aerie Some of the functions the Customer Service Representative will perform: Answers inquiries by collecting information; researching, and providing information accurately Resolves problems by listening to issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems Documents resolution or next steps Sell additional services by recognizing sales opportunities to customers Maintains call center database by entering information accurately and in a timely manner Keeps equipment operational by following established procedures Participates in on-the-job educational opportunities provided by ASI Requirements At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey. To that purpose, our job is to provide our customers with an easy and fun furniture shopping experience. The Customer Service Specialist is critical in ensuring we meet that goal. You live on the front lines of building the best on-line "customer experience where serving others and owning it are our passion. Most importantly, this person will be a champion of our culture and values. Why you'll want to join our team: § Wonderful work environment - friendly leaders and supportive cross-functional partners § Ability to work remotely § Comprehensive medical, dental, and vision benefits § 401K plan § Opportunities to advance into other corporate roles § Employee discounts at our affiliate brands which include- Value City Furniture, American Signature Furniture, DSW, American Eagle Outfitters and Aerie Some of the functions the Customer Service Representative will perform: § Answers inquiries by collecting information; researching, and providing information accurately § Resolves problems by listening to issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems § Documents resolution or next steps § Sell additional services by recognizing sales opportunities to customers § Maintains call center database by entering information accurately and in a timely manner § Keeps equipment operational by following established procedures § Participates in on-the-job educational opportunities provided by ASI The ideal candidate will have among other skills and abilities: Patient, positive attitude and level of empathy Demonstrates professional etiquette Clear and effective communication with strong interpersonal skills, both written and verbal Exceptional computer skills to perform job duties (PC and O365) Ability to work quickly under pressure Time management skills Enjoys working independently Ability to deescalate and provide a resolution § Adaptability; flexible to changing market forces and shifting priorities Minimum of 1-3 years of customer service experience, preferably in the retail industry Great communication skills Ability to "Read" Customers-listen for subtle cues about current mood, patience level, personality, etc. Thrives on identifying problems and providing solutions Passion for serving others and building customer loyalty High School Diploma or equivalent combination of education and experience Remote-Work Requirements If there are lengthy disruptions to your power or internet service, you will be required to follow specific American Signature Inc processes which may include, but may not be limited to, going onsite to work. Distraction free environment required. Supply your own: Internet (no wireless access), office supplies and desk furniture. Set up all issued American Signature Inc equipment in your home workspace. Disassemble and return all American Signature Inc issued equipment as directed by your leader upon request and/or upon the ending of your role. By submitting an application, you acknowledge that you can meet all the above-listed requirements. If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
    $32k-38k yearly est. 6d ago
  • Customer Service Representative, Full or Part Time

    Circle K Stores, Inc. 4.3company rating

    Columbus, OH jobs

    Store 4705719: 411 Georgesville Rd, Columbus, Ohio 43228 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, Customer Service Representative, Customer Service, Part Time, Representative, Retail
    $27k-32k yearly est. 3d ago
  • Customer Service Associate

    American Signature, Inc. 4.5company rating

    Columbus, OH jobs

    At American Signature Inc., we believe everyone has the right to a well-furnished life. Every day, our customers embark upon their personal style journey-an adventure. To that purpose, we are committed to providing our customers with an easy and fun furniture shopping experience. The Customer Service Associate is critical in ensuring we meet that goal. This person serves customers by answering questions, forwarding messages, confirming orders, scheduling deliveries and keeping customers informed of their order status. The Customer Service Associate is responsible for executing all office operations. Some of the functions the Customer Service Associate will perform: Embodies our values: Adventure Guides, Serve Others and Own It Assists in fostering an energetic and positive working environment Frequently communicates with customers via phone Partners with all team members to create an easy transaction and great in home delivery service Develops strong relationships with customers who shop with us in-store and online Listens to the customers' needs and presents possible options Requirements The Ideal Candidate will have, among other skills and abilities: High school diploma or general education degree (GED); or equivalent combination of education and experience Ability to read, write and comprehend simple instructions, short correspondence, and memos Ability to effectively present information in one-on-one and small group situations to customers and team members Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Demonstrated ability to handle customer calls displaying good phone skills Track record of serving others and putting team goals first Owners mindset; takes ownership over everything within scope of responsibility Embody an adventure guide; passion for the business, bringing curiosity and innovation to the job Proactive approach; identifies and solves problems Adaptability; flexible to shifting priorities and a changing environment Desire to continuously improve If you are selected for an interview, a formal job description is available. Your interviewer can answer any questions you may have about your role in our company.
    $22k-27k yearly est. 6d ago
  • Lead Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Dublin, VA jobs

    Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Leading a team of employees Entry level employee supervision Great if you have: Retail and customer service experience Entry level management experience Sales associate or cashiering experience High School Diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $26k-31k yearly est. 6d ago
  • Customer Service Claims Specialist

    National Safety Apparel 3.7company rating

    Brooklyn, OH jobs

    Position Overview: Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communication between customers, Sales, Quality, and Production. Essential Job Functions: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel (calls, emails, chat, text). Communicate clearly and professionally in both verbal and written formats. Demonstrate a positive, empathetic, and professional demeanor toward all customers and colleagues. Maintain ownership of all assigned cases through full resolution, ensuring a one-touch experience whenever possible. Accurately process RMA requests, credits, replacements, and adjustments in ERP and CRM systems according to company policy. Validate claim details, including original order, shipment, and inspection records, to ensure complete and accurate resolution. Follow all established workflows and work instructions to ensure consistency and compliance. Meet or exceed Customer Experience performance metrics, including SLA compliance, response time, quality, and order accuracy. Collaborate with Quality, Production, and Shipping to verify root cause and coordinate appropriate corrective action (e.g., repair, remake, or credit). Maintain accurate documentation, including case notes, RMA logs, return authorizations, photos, and investigation summaries. Communicate clearly and professionally with internal teams to ensure customer needs are met in full and on time. Escalate complex or unresolved cases promptly to the Lead or Manager, Customer Experience, for support. Identify recurring issues or trends and escalate to Quality or the Manager, Customer Experience, for analysis. Demonstrate a command of product and industry knowledge when assisting with questions, providing guidance and choices to our customers. Understand and effectively use applicable technology as required by the business, including ERP, Salesforce and Microsoft Outlook. Non-Essential Job Functions: Other duties as assigned Training: On the job Qualifications: Education & Certifications: High school diploma or Equivalent through Associate's Degree or higher preferred, but not required Experience: 1-3+ year(s) customer service experience preferred, Intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software - ERP, order entry software, CRM preferably Salesforce Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written & verbal), Coachable, Empathetic Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work. Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.
    $25k-31k yearly est. 3d ago
  • Lead Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Martinsville, VA jobs

    Shift Availability Flexible Availability Job Type Lead Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Leading a team of employees Entry level employee supervision Great if you have: Retail and customer service experience Entry level management experience Sales associate or cashiering experience High School Diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $26k-31k yearly est. 5d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Dublin, VA jobs

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $24k-30k yearly est. 3d ago
  • Customer Specialist

    Carmax Corporation 4.4company rating

    Harrisonburg, VA jobs

    Provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications. Conduct vehicle condition assessments by collecting, recording, and communic Customer Specialist, Specialist, Customer Service, Automotive, Vehicle
    $30k-33k yearly est. 5d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Frederick, MD jobs

    Shift Availability Flexible Availability Job Type The position includes, but is not limited to, the following essential job duties, responsibilities and requirements: Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and attentive manner. Greets customers as they enter the area and thanks customers as they leave. Gives assistance and offers suggestions or recommendations to the customer. Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold. Performs multi-function operation of fuel console, lottery machines, money order machine, telecom transactions, etc. Reports to work on time and follows the dress and appearance code. Facility Condition: Maintains the store facility's condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties: Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores. Inspects store facilities and equipment for safety, cleanliness, and proper working order. Notifies Store Manager of any equipment failure or maintenance/supply needs. Merchandising: Completes build-to's for ordering/purchasing merchandise. Receives and verifies vendor deliveries. * Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly. * Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows. Sales Controls: Controls merchandise, cash shortages, and other selling expenses. * Assists in maintaining proper inventory levels and shift audits. Financial Controls: Keeps accurate cash, sales and inventory control records and accounts for variances. * Notifies the Store Manager of any sales, cash or inventory discrepancy. * Follows Company and/or brand guidelines for product breakage or spoilage. Security Controls: Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager. * Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring. Administrative: Keeps an accurate record of all shift and timekeeping paperwork. May take inventory of supplies and equipment. Attends job-related meetings (may be required to work irregular hours). Provides regular and predicable onsite attendance. Performs other duties as assigned by the Store Manager. JOB REQUIREMENTS: High school diploma or GED preferred. Experience in retail sales preferred. Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools. Ability to work as scheduled including arriving to work on time. Ability to communicate information and ideas so others will understand. Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) preferred. Ability to perform essential duties and physical functions described below. Ability to work in the conditions described below. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical activity inventory of the position includes: Ability to be exposed to cold or warm temperature extremes performing occasional work in a walk-in cooler and/or freezer and outdoors Ability to occasionally lift and/or carry up to 30 pounds from ground to overhead (i.e., assisting in stocking/maintaining inventory levels) Ability to occasionally lift and/or carry up to 50 pounds from ground to waist (i.e., to replenish fountain syrups). Ability to grasp, reach and manipulate objects with hands for entire shift. (This handwork requires eye-hand coordination. Ability to push/pull with arms up to a force of 20 pounds (i.e., utilizing a hand-truck) Able to reach overhead for objects Ability to bend and twist at waist Ability to communicate orally Ability to operate a cash register and/or computer keyboard Ability to stoop, kneel, squat, bend, push, and pull Ability to work alone Be exposed to occasional noise Ability to stand and/or walk for an entire shift May require climbing a ladder to store and retrieve materials or place and remove signs WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working conditions inventory of the position includes: Perform approximately 95% of all work indoors, but will be required to clean parking lots, gas pumps, take out garbage, etc. Exposure to extreme cold temperatures while performing occasional work in a walk in cooler and/or freezer Exposure to occasional noise. Work with minimum direction and periodic supervision. ACKNOWLEDGMENT This indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this . As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice. Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Hiring Range: $16.00 to $16.50 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $16-16.5 hourly 6d ago
  • Customer Service Representative, Full or Part Time

    Circle K Stores, Inc. 4.3company rating

    Youngstown, OH jobs

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $28k-33k yearly est. 6d ago
  • Customer Service Lead - Part-Time

    Burlington Coat Factory Corporation 4.2company rating

    Virginia jobs

    If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead ! As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently. Key Responsibilities: + Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team. + Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. + Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions. + Coordinate meal and break periods and monitor schedule adherence. Requirements: Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time. Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $13.77 per hour - $13.77 per hour Location 01063 - Chesterfield Posting Number P1-1076610-2 Address 14617 Hancock Village Dr Zip Code 23832 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $13.77 - $13.77 per hour
    $13.8-13.8 hourly 2d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Martinsville, VA jobs

    Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability Flexible Schedules Weekly Pay Weekly Bonus Potential Large, Stable Employer Fast Career Opportunities Work With Fun, Motivated People Task Variety Paid Comprehensive Training 401K With a Competitive Company Match Flexible Spending/Health Savings Accounts Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: Selling products to customers Providing excellent customer care Communication and friendly conversation Performing at a quick pace while having fun Working as part of a team to accomplish daily goals Coming up with great ideas to solve problems Thinking quickly and offering suggestions Great if you have: Retail and customer service experience Sales associate or cashiering experience High school diploma or equivalent Motivation to advance in your career! Willingness to learn and have fun! Physical Requirements: Ability to stand and/or walk for up to 8 hours Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift Occasionally lift and/or carry up to 60 pounds from ground to waist level Push/pull with arms up to a force of 20 pounds Bend at the waist with some twisting up to one hour a shift Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $24k-29k yearly est. 6d ago
  • Service Advisor

    Camping World Holdings, Inc. 4.3company rating

    Roanoke, VA jobs

    Determine specialized product needs and services by working directly with customers. Suggest add-on sales to increase average transactions. Provide price estimates for designated installations prior to scheduling appointments. Keep customers apprised Service Advisor, Advisor, Retail, Compensation
    $32k-44k yearly est. 6d ago
  • Customer Experience Specialist

    Alton Lane 3.7company rating

    Richmond, VA jobs

    About the job Alton Lane is actively hiring for Customer Experience Specialist for our growing Customer Experience Department as we are growing rapidly. We are actively hiring a team member to work 32 hours Tuesday-Friday 1:00pm to 10:00pm EST with the occasional weekend shift as needed. A Customer Experience Specialist is passionate about developing new processes, organization, supporting a team, and providing an unsurpassed service experience to our customers. A career at Alton Lane is both fast-paced and highly rewarding. Working here means being entrepreneurial, leading with integrity, taking initiative, thinking big, and working as a team to expand our presence across the country, introducing our brand to new customers, and taking ownership of driving our business to new heights. Role & Responsibilities Life at Alton Lane is constantly evolving. No two days are ever the same. A Customer Experience Specialist will proactively manage customer communication in addition to a variety of other tasks, so the ability to multitask, think creatively, and prioritize is critical. The expectations of a Customer Experience Specialist are: Partner with the VP of Sales and Customer Experience Lead to build a best-in-class customer experience for our client base Manage the client experience through phone, email, and chat Work closely with cross-functional teams to answer customer inquiries and regularly provide updates on their orders, shipments, and production status details Ensure customers receive responses in real time Track and monitor customer interactions and manage customer information Be confident and knowledgeable with customer correspondence regarding style and pricing questions Be timely and provide clear, honest, and respectful communication with all customers and team members at all times Flexibility to work evenings and weekends THE ALTON LANE CANDIDATE You are an individual contributor who is always looking for opportunities to grow and develop in your professional career, meet new people, anticipate the needs of your team and customers, and embrace frequent changes and challenges. You also have: Bachelor's Degree or equivalent work experience in a related field (textiles + fashion merchandising, communication, business administration, etc) 2+ years experience in a customer service or retail management role with a demonstrated track record of providing excellent customer support Ability to handle escalated customer service issues with empathy and a results and solution-oriented approach Strong technical skills including familiarity with Netsuite, Zendesk, JustCall - *preferred Self-starter who can operate well in a collaborative team environment with flexibility and agility to handle the competing priorities of a fast growing company Ability to multitask to meet pressing deadlines with a high attention to detail PERKS OF THE ROLE Collaborate (and HAVE FUN!) with a dynamic team of driven individuals across the country Access to our luxury clothing and accessories through a generous employee discount program Opportunity to carve out an exciting career path with a high-growth company Direct exposure to leadership and senior management, focusing on high-level sales strategy and business development training Are you a self-starter with the desire to develop and champion new processes? If you answered YES to both of those questions, we want to hear from you. Alton Lane is an Equal Opportunity Employer. We celebrate the diversity of all backgrounds and are committed to creating and fostering an inclusive culture for our Community.
    $28k-50k yearly est. 1d ago
  • Customer Service Representative / Store Associate (Closer)

    E E Wine 3.8company rating

    Bealeton, VA jobs

    Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability
    $30k-43k yearly est. 60d+ ago
  • Customer Service Representative / Store Associate (Closer)

    E E Wine Inc. 3.8company rating

    Bealeton, VA jobs

    Description: A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements: · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability
    $30k-43k yearly est. 3d ago
  • Client Specialist

    Levin Furniture & Mattress 4.4company rating

    Ohio jobs

    Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Oakwood Village, OH Store Location! We re hiring enthusiastic, energetic people today! We re a family-owned company with a history of caring for our employees, customers and community! Levin Furniture & Mattress Compensation and Benefits Program: Increased Pay Rates - Earn more at Levin Paid Training - A Blended Training Approach Growth Opportunities Levin s loves to promote from within Great Benefits Medical, Dental, Vision, Life & Disability, 401k, and PTO Generous Employee Discount Friendly, Supportive Work Environment Beautiful Showroom with Top Brands & Trends Ready to launch your sales career? Join us as a Client Specialist and get hands-on experience while training for a Sales Associate role! In this fast-paced position, you ll: Deliver outstanding customer service and support the sales team Learn sales skills, product knowledge, and promotions Participate in sales meetings and vendor trainings Assist with store operations, social media, and customer calls Complete all core training for the Sales Associate role and demonstrate your new skills. Deliver outstanding support to customers and sales staff, ensuring every client has an exceptional experience. Assist with daily operations, promotions, pricing, and store presentation. Engage with customers in-store and over the phone, helping them find the perfect solutions. Work a flexible retail schedule including evenings, weekends, and holidays. Work at multiple Levin Mattress locations as needed What You Bring: Passion for customer service and sales. Excellent communication and listening skills Basic computer and numerical reasoning abilities Reliability and willingness to work at multiple locations Energy, independence, and a drive to succeed This is a six-month training role designed to prepare you for a promotion into a Sales Associate role. If you re energetic, eager to learn, and passionate about helping customers, apply now and start your journey in sales! Physical Demands: Ability to sit, stand, walk, stoop, and reach regularly. Ability to climb stairs occasionally, dependent upon location. Ability to communicate effectively with customers and co-workers. Ability to use vision to read documents and computer screen. Ability to use hands to type information into computer. Ability to lift/carry up to 60 lbs. Disclosures: EOE M/F/V/D Drug-Free Workplace
    $32k-48k yearly est. 60d+ ago
  • Client Specialist

    Levin Furniture & Mattress 4.4company rating

    Pennsylvania jobs

    Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Wexford, PA Store Location! We re hiring enthusiastic, energetic people today! We re a family-owned company with a history of caring for our employees, customers and community! Levin Furniture & Mattress Compensation and Benefits Program: Increased Pay Rates - Earn more at Levin Paid Training - A Blended Training Approach Growth Opportunities Levin s loves to promote from within Great Benefits Medical, Dental, Vision, Life & Disability, 401k, and PTO Generous Employee Discount Friendly, Supportive Work Environment Beautiful Showroom with Top Brands & Trends Ready to launch your sales career? Join us as a Client Specialist and get hands-on experience while training for a Sales Associate role! In this fast-paced position, you ll: Deliver outstanding customer service and support the sales team Learn sales skills, product knowledge, and promotions Participate in sales meetings and vendor trainings Assist with store operations, social media, and customer calls Complete all core training for the Sales Associate role and demonstrate your new skills. Deliver outstanding support to customers and sales staff, ensuring every client has an exceptional experience. Assist with daily operations, promotions, pricing, and store presentation. Engage with customers in-store and over the phone, helping them find the perfect solutions. Work a flexible retail schedule including evenings, weekends, and holidays. Work at multiple Levin Mattress locations as needed What You Bring: Passion for customer service and sales. Excellent communication and listening skills Basic computer and numerical reasoning abilities Reliability and willingness to work at multiple locations Energy, independence, and a drive to succeed This is a six-month training role designed to prepare you for a promotion into a Sales Associate role. If you re energetic, eager to learn, and passionate about helping customers, apply now and start your journey in sales! Physical Demands: Ability to sit, stand, walk, stoop, and reach regularly. Ability to climb stairs occasionally, dependent upon location. Ability to communicate effectively with customers and co-workers. Ability to use vision to read documents and computer screen. Ability to use hands to type information into computer. Ability to lift/carry up to 60 lbs. Disclosures: EOE M/F/V/D Drug-Free Workplace
    $42k-67k yearly est. 60d+ ago
  • Customer Service Representative

    Jeg's Automotive, LLC 4.2company rating

    Delaware, OH jobs

    Customer Service Associate Job title: Customer Service Associate Job type: Full Time Hours of Operation: 4 days - 10 hours shifts (schedule varies based on business needs) The JEGs Story: Why do millions depend on JEGS for their high-performance car parts? It's simple - from the iconic mail-order catalog to a fully stocked e-commerce experience, we have built a preferred destination for every gearhead, professional racer, weekend warrior and restoration guru who wants to take their vehicle to the next level. Job Summary: JEGS has immediate openings for experienced Customer Service Associates to work in our Columbus, OH or our Delaware, OH Call Centers. If you are passionate about providing quality customer service and enjoy working in a high-volume customer-focused environment, this could be your opportunity. Key Responsibilities: Professional Customer Service: Deliver a high level of professional, courteous and personalized customer service in all interactions. Customer Inquiry Response: Answer customer inquiries through various channels (phone, email, support tickets) in a timely and accurate manner. New Account Creation: Gather all required information to onboard new customers, including but not limited to name, phone number, email address, and shipping and billing information. Account Updates: Update customer account information as needed, ensuring data accuracy and integrity. Documentation of Customer Interactions: Accurately document customer conversations, interactions and transactions for future reference and quality assurance. Customer Complaint Handling: Effectively manage and resolve customer complaints with professionalism and empathy, ensuring customer satisfaction. Product & Service Knowledge: Provide clear and concise information regarding products, services and company policies to customers. Order Processing: Efficiently process orders, ensuring accuracy and attention to detail in all transactions. Shipping Status Checks: Track and provide updates on the status of customer orders, shipments and deliveries. Upselling & Cross-Selling: Utilize sales techniques to upsell and cross-sell products or services based on customer needs and preferences. Core Skills: Customer Service Experience: 2+ years of customer service experience in a call center environment, with a proven track record of delivering excellent service. Problem-Solving & Decision-Making: Strong problem-solving abilities and sound decision-making skills to handle customer concerns effectively and efficiently. Customer Satisfaction Focus: Ensure complete customer satisfaction by addressing concerns, offering solutions and following up as needed. Attention to Detail: Demonstrate a keen eye for detail when processing orders, updating accounts and tracking customer interactions. Complaint Acknowledgment: Acknowledge customer complaints promptly by professionally demonstrating attentiveness to their concerns. Verbal and Written Communication: Strong verbal and written communication skills with an upbeat, concise and professional tone. Preferred Skills: Complaint Acknowledgment: Acknowledge customer complaints promptly and professionally, demonstrating attentiveness to their concerns. Active Listening: Apply active listening skills to understand customer needs, identify issues and provide appropriate solutions. Microsoft Office 365 Proficiency: Proficient in Microsoft Office 365 suite (Word, Excel, Outlook and Teams) with strong computer aptitude. Positive Attitude: Maintain a positive, solution-focused attitude even in challenging situations. Time Management: Effectively prioritize tasks and manage time to ensure all customer needs are met promptly. Multitasking: Ability to handle multiple customer inquiries and issues simultaneously while maintaining a high level of service. What We Offer: JEGS offers a comprehensive benefits package that includes medical/dental/vision/Rx insurance, Short-term and Long-term disability, company-paid life insurance, a business-casual dress environment, 401K and profit-sharing retirement plans, holidays, PTO, Floating Holidays, an associate product discount and weekly pay.
    $26k-32k yearly est. Auto-Apply 14d ago

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