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Service Representative jobs at Preston Auto Group

- 4051 jobs
  • Customer Service Claims Specialist

    National Safety Apparel 3.7company rating

    Brooklyn, OH jobs

    Position Overview: Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communication between customers, Sales, Quality, and Production. Essential Job Functions: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel (calls, emails, chat, text). Communicate clearly and professionally in both verbal and written formats. Demonstrate a positive, empathetic, and professional demeanor toward all customers and colleagues. Maintain ownership of all assigned cases through full resolution, ensuring a one-touch experience whenever possible. Accurately process RMA requests, credits, replacements, and adjustments in ERP and CRM systems according to company policy. Validate claim details, including original order, shipment, and inspection records, to ensure complete and accurate resolution. Follow all established workflows and work instructions to ensure consistency and compliance. Meet or exceed Customer Experience performance metrics, including SLA compliance, response time, quality, and order accuracy. Collaborate with Quality, Production, and Shipping to verify root cause and coordinate appropriate corrective action (e.g., repair, remake, or credit). Maintain accurate documentation, including case notes, RMA logs, return authorizations, photos, and investigation summaries. Communicate clearly and professionally with internal teams to ensure customer needs are met in full and on time. Escalate complex or unresolved cases promptly to the Lead or Manager, Customer Experience, for support. Identify recurring issues or trends and escalate to Quality or the Manager, Customer Experience, for analysis. Demonstrate a command of product and industry knowledge when assisting with questions, providing guidance and choices to our customers. Understand and effectively use applicable technology as required by the business, including ERP, Salesforce and Microsoft Outlook. Non-Essential Job Functions: Other duties as assigned Training: On the job Qualifications: Education & Certifications: High school diploma or Equivalent through Associate's Degree or higher preferred, but not required Experience: 1-3+ year(s) customer service experience preferred, Intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software - ERP, order entry software, CRM preferably Salesforce Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written & verbal), Coachable, Empathetic Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work. Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.
    $25k-31k yearly est. 1d ago
  • Customer Experience Associate

    RH 4.3company rating

    Columbus, OH jobs

    RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. As a Customer Experience Associate, you are responsible for delivering exceptional service to our customers while creating a luxury experience. You will remove obstacles, provide support, and are empowered to “do the right thing.” This is an ideal role for a polished individual with a passion for service, design and home furnishings. YOUR RESPONSIBILITIES Live Our Vision, Values and Beliefs every day Represent the RH brand through polished communication, personal appearance and professionalism Engage with the customer to identify their needs and partner them with the best associates to deliver unparalleled service and exceed their expectations Collaborate with cross-functional partners and Leaders to ensure the customer's needs are not only met but also exceeded Build brand loyalty and revenue by being well-versed in RH product offerings, processes and systems Innovate with an entrepreneurial spirit and a passion for building and maintaining relationships Qualify and educate potential design customers on services offered by RH Interior Design OUR REQUIREMENTS 1+ years of experience in Customer Service, high-end furniture and luxury retail preferred Poise and confidence to interact with high-end customers while maintaining confidentiality People and relationship-driven Driven to deliver first-class service and exceed customer expectations Ability to recognize and respond to multiple priorities Exceptional analytical, problem-solving and decision-making skills Strategic, highly organized and results-oriented Excellent verbal and written communication skills Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office, Salesforce and Google Applications Willingness to work a flexible schedule, including evenings, weekends and holidays About Us RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
    $22k-27k yearly est. 4d ago
  • Customer Service Associate

    Wawa 4.5company rating

    Hamilton, OH jobs

    Soar with us at Wawa. We believe we can make life a little better every day - one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high - together. We're team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We're proud to be a part of a winning team of Associate owners who shape our success. We're committed to helping our communities and one another at every turn, because we know that when we fly together, there's no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar. As a Customer Service Associate (CSA) you are the friendly face that puts the ‘Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is committed to putting people first, doing the right thing, and making every day a little brighter. What you'll do: Greet and engage with customers to ensure their needs are met both quickly and courteously. Prepare food items such as our delicious breakfast items, built-to-order sandwiches, specialty beverages, and pizzas as well as keeping our coffee station clean and organized. Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products. Ensure our stores are well-stocked and that our shelves remain fresh, full, and inviting. Help keep our stores clean and safe by following all established policies, procedures, and guidelines. Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, emptying trash, and more. Benefits: We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, paid parental leave, store discounts, paid time off, flexible schedules and access to additional benefit and wellness programs. Eligibility for Wawa Benefits is defined under the terms of the plan(s) Qualifications: Great communication and customer service skills. Ability to thrive in a fast-paced environment and multitask like a pro. Must be 16+ years old with reliable transportation. Enjoy working in a team environment. The hourly range for this position is $15.00 - $18.75 and is commensurate with position, experience, and location. Associates in this position will receive a $1.50 shift differential for hours worked between 12am - 6am. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at ...@wawa.com. Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
    $15-18.8 hourly 10d ago
  • Customer Service Representative

    Waterway Carwash 4.1company rating

    Aurora, OH jobs

    Waterway is hiring Customer Service Associates at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average is $19 per hour ($15.25 base pay + sales bonuses). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Locations: Bainbridge - 7010 Aurora Rd, Aurora, OH 44202. Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124 Hudson - 5611 Darrow Rd, Hudson, OH 44236 Other locations across Cleveland available. What else you'll enjoy: People Focused Role - love helping people? Spend your time engaging with customers and great team-mates. Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers. Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement. Flexible Scheduling - variable schedules built around your availability. Perks and Discounts - free carwashes plus fuel and retail store discounts Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus. Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members! Qualifications: What you need: Be friendly and engaging! A positive attitude and a will to succeed! No experience required. Experience in customer service, retail, or sales preferred. Minimum Requirements: Current and valid drivers' license; Professional demeanor, behavior, and appearance in accordance with company policy; Ability to perform all essential functions safely without endangering oneself or others; Ability to comply with local/State health code requirements for soda fountain and food service/sales; and Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable). Ability to complete all required trainings/certifications required to perform any of the required functions. Responsibilities: What You'll Do - The Details: Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs. Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location. Car Washes - identify customer needs and present complimentary solutions. Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership. Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store. Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and, Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas. Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management. Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology. Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Other Functions Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers. Perform various transactional functions to meet customer demand and store staffing needs. Various other functions as identified and directed by management. Physical Requirements: Work Environment/Physical Demands Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise. Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances. Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment). Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes. Cognitive - perform arithmetic calculations and operate data entry devices. Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays. EEO Statement: If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (...@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.
    $15.3-19 hourly 12d ago
  • Optical Sales Representative

    Tura, Inc. 3.8company rating

    Virginia Beach, VA jobs

    Are you a highly motivated, commission driven, salesperson with a passion for style and design? Do you have a proven track record of driving sales and building relationships? …If so, we want to hear from you! --------------------------------------------------------------------------------- Tura is a leading optical design house based in Manhattan. Since 1938 the pursuit of exquisite craftsmanship and a passion for innovation have defined Tura as a fashion leader. The Tura brand portfolio includes Tura, Glemaud x Tura, TITANflex, Ted Baker, L.A.M.B., gx by Gwen Stefani, Lulu Guinness, Botaniq, Buffalo by David Bitton, O'Neill, Superdry, Brendel, Geoffrey Beene, Humphrey's, Zuma Rock, Barbour and CAT. Our company is looking for an enthusiastic outside salesperson to help us grow in the exciting world of designer eyewear and sunglasses. You will be responsible for identifying and cultivating new business opportunities, building and maintaining relationships with customers, and driving sales through proven sales strategies and promotions. You will be doing this as an independent contractor. We are recognized worldwide for our rich reputation built on design, quality, and customer care with decades of experience in providing high-fashion eyewear to independent optometry practices and optical boutique retailers. Our sales have grown year over year with the latest designs and designer brands. Consult with sales, product, and marketing to help succeed as a highly valued industry sales consultant implementing key responsibilities: - Actively promote designer brands while calling on existing customers and potential independent optical practices within a clearly defined territory - Consult on brand and product selections, while influencing purchasing levels and visibility in their shop - Build rapport and take it to trusted relationships with your customers - Achieve sales and new door targets Pay includes a subsidy, plus unlimited commission. Some overnight travel may be necessary for Trade Shows and full territory coverage. Established Territory: Virginia Beach/Norfolk areas. Outside Optical Sales Experience Is Preferred. If you are ready, please submit your resume and introduction detailing your relevant experience and why you believe you would be a great sales consultant for us to Regional Sales Manager, Tiffany Flynn at ***************. Tura is committed to engaging independent contractors that are established businesses or individuals customarily engaged in an independently established trade, occupation, profession or business and without regard to age, arrest or conviction record, caregiver status, color, credit history, disability, gender, gender identity, immigration status, marital or partnership status, military service, national origin, pregnancy, race, religion/creed, salary history, sexual & reproductive health decisions, sexual orientation, status as victim of domestic violence, sexual violence, or stalking, unemployment status or any other protected status designated by federal, state or local law.
    $26k-46k yearly est. 2d ago
  • CSR

    Distribution International 3.5company rating

    Columbus, OH jobs

    About Your Future with Distribution International Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a “Great Place to Work” of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career. Job Description Your Responsibilities In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. Ability to maintain a positive rapport with customers, providing world class service. Exemplary customer service skills, analytics and problem- solving skills. Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements. Any other duty, task, or responsibilities as assigned. Your Qualifications Minimum of 18 years of age. If operating a Company Vehicle, a valid driver's license will be required. 1- 2 years of experience in a customer service role. Ability to perform basic math calculations. Personable, enthusiastic and engaging personality. Excellent communication skills, both verbal and written. Travel Requirements Type of Travel Required: Local Amount of Travel Required: Physical Requirements Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed. Your Benefits We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits: Competitive Compensation Medical, Dental and Vision Strive Wellness Program 401(k) Matching Paid Holiday and Paid Time Off (PTO) for all positions AssuredExcellence : minimal to no cost medical care and prescription drugs Flexible Spending Accounts (FSA): Healthcare and Dependent care Health Spending Account (HSA): with employer contribution Life & Disability Insurance Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc. Employee Referral Bonus Paid Military Leave Tuition Reimbursement Length of Service Award Compensation Range $20.00 - $40.00 The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position. TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you! TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
    $28k-33k yearly est. Auto-Apply 54d ago
  • Customer Service Representative / Store Associate (Closer)

    E E Wine Inc. 3.8company rating

    Bealeton, VA jobs

    Description: A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements: · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability
    $30k-43k yearly est. 18d ago
  • Customer Service Representative / Store Associate (Closer)

    E E Wine 3.8company rating

    Bealeton, VA jobs

    Full-time, Part-time Description A third generation, family-owned business, EE Wine, Inc., now trading as Wine Energy, employs more than 150 service-conscious individuals and operates a fleet of 30 trucks and vehicles. We sell over 33 million gallons of heating oil and other petroleum products every year and serve nearly 3000 residential and commercial customers throughout Northern Virginia. Additionally, our Retail Division proudly operates Wi-Not Stop convenience stores and a Marketplace. Our HVAC Division is Class A licensed by the state of Virginia to install the latest energy-efficient heating, ventilation, and air conditioning systems, along with Crystal Clean Duct Services, to improve your air quality needs. The Customer Service Representative / Store Associate (Closer) provides prompt, courteous customer service. Rings up sales on the cash register and properly handles money, checks and other forms of payment received for the products and/or services sold. The typical shift for this position is 4pm - midnight. Reliable transportation is a must. Essential Duties and Responsibilities · Provides prompt, courteous customer service · Rings up sales on the cash register and properly handles money, check, and other forms of payment received for the products and/or services sold. · Performs multi-function operation of the fuel console. · Performs cleaning duties as necessary to maintain store cleanliness, as well as basic upkeep and/or cleaning of all equipment in the store. · Assists in maintaining proper inventory levels and shift audits. · Controls merchandise, cash shortages, and other selling expenses. · Performs all duties with minimum supervision and works irregular hours as needed. · Stand and/or walk up to eight hours per day. · Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes per day. (e.g., stocking and maintaining inventory levels) · Be exposed to occasional cold temperature extremes while performing occasional work in a walk-in cooler and/or freezer. · Grasp, reach, and manipulate objects with hands up to eight hours per day (requiring eye-hand coordination and coordination of both hands for up to four hours per day). · Other duties as assigned. Requirements · High School graduate or equivalent. · Perform the four basic arithmetic operations. · Ability to work a flexible schedule to meet the needs of the business, which will require evenings, weekends, and holidays as needed. · Excellent verbal communication skills. · Excellent customer service skills. · Ability to understand and follow instructions as given. · Proficient with a telephone, cash register, fuel console, money order machine, microwave, grill, nacho machine, coffee grinder, etc. · Must be able to properly handle and use cloth, paper, plastic, glass, rubber, liquids, cleaning solvents, etc. · Ability to perform the essential duties and to work under the conditions described. EE Wine reserves the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business necessity. EOE/Veteran/Disability
    $30k-43k yearly est. 60d+ ago
  • Customer Service - Part-Time Nights/Weekends

    McCaffrey S Supermarkets 4.0company rating

    New Hope, PA jobs

    Job Title: Customer Service Desk Assistant Function: To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth Provide prompt and courteous service to the customers according to company policies Operate the following equipment: cash register, fax machine, adding machine Answer incoming phone calls and take messages when necessary Investigate and resolve customer questions, complaints and problems Interact with customers in a courteous and tactful manner Assist in processing of courtesy card applications, issuing rain checks, etc. Allocate cash to checkers and record amount assigned Verify receipts and balance and settle drawers Investigate and report shortages or overages Refer difficult or unusual customer problems to a manager for prompt attention Keep customer service area clean Perform other functions as requested or required by business conditions, including operating the register, bagging, etc Must be able to work Nights & Weekends Physical Demands: Stand on feet, bend, stoop or walk for the majority of the time
    $43k-72k yearly est. Auto-Apply 60d+ ago
  • Customer Service/ Fruit Expert

    Edible Arrangements of Lakewood 4.3company rating

    Lakewood, OH jobs

    Job Description Become a Fruit Expert for Edible Arrangements- With opportunities to advance Looking for a job that involves making people happy every day? Are you willing to work hard in a fast paced environment and grow with an expanding company? Then Edible Arrangements has just the job for you! Responsibilities include: Strong Customer Service skills Dealing with customer satisfaction issues & actively up-selling Handling Cash Making Arrangements (training provided) Dipping Chocolate Working with knifes or sharp objects Overall cleanliness of the store and general store maintenance You should be: Detail oriented, a quick learner, and someone who will take initiative Able to talk on the phone while typing and navigating through computer screens Ability to work alone or in a group setting Responsible, honest, possess a high level of communication Excited about our product, articulate, have a good grasp on grammar and spelling Self Starter Manage your time/prioritize Be able to multi-task Flexible with schedule to work
    $25k-33k yearly est. 17d ago
  • Customer Service/ Fruit Expert

    Edible Arrangements 4.3company rating

    Lakewood, OH jobs

    Become a Fruit Expert for Edible Arrangements- With opportunities to advance Looking for a job that involves making people happy every day? Are you willing to work hard in a fast paced environment and grow with an expanding company? Then Edible Arrangements has just the job for you! Responsibilities include: Strong Customer Service skills Dealing with customer satisfaction issues & actively up-selling Handling Cash Making Arrangements (training provided) Dipping Chocolate Working with knifes or sharp objects Overall cleanliness of the store and general store maintenance You should be: Detail oriented, a quick learner, and someone who will take initiative Able to talk on the phone while typing and navigating through computer screens Ability to work alone or in a group setting Responsible, honest, possess a high level of communication Excited about our product, articulate, have a good grasp on grammar and spelling Self Starter Manage your time/prioritize Be able to multi-task Flexible with schedule to work
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Inbound Call Center Representative

    Sales Partners 4.4company rating

    Columbus, OH jobs

    We are seeking enthusiastic and customer-oriented Inbound Call Center Representatives to join our dynamic team. In this role, you will be responsible for handling incoming calls, providing exceptional service, and assisting customers with their inquiries. You will play a vital role in creating positive customer experiences and promoting our products and services. Key Responsibilities: Answer inbound customer calls in a professional and friendly manner. Identify customer needs and provide appropriate solutions, information, and assistance. Maintain accurate records of customer interactions, inquiries, and transactions using our CRM system. Process orders, updates, and account information efficiently while ensuring customer satisfaction. Troubleshoot product or service issues and escalate complex matters when necessary. Educate customers about our products, services, and promotions to enhance their experience. Collaborate with team members and other departments to resolve customer inquiries effectively. Meet performance metrics and targets while adhering to company policies and procedures. Qualifications: Proven experience in a call center or customer service role is highly desirable. Excellent verbal communication skills and a friendly, engaging demeanour. Strong problem-solving abilities and the ability to think on your feet. Proficient in using computers and familiarity with call center technology and CRM systems. Ability to handle high call volumes while maintaining professionalism and composure.
    $25k-29k yearly est. 60d+ ago
  • Client Specialist

    Levin Furniture & Mattress 4.4company rating

    Middleburg Heights, OH jobs

    Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Middleburg Heights, OH Store Location! We re hiring enthusiastic, energetic people today! We re a family-owned company with a history of caring for our employees, customers and community! Levin Furniture & Mattress Compensation and Benefits Program: Increased Pay Rates - Earn more at Levin Paid Training - A Blended Training Approach Growth Opportunities Levin s loves to promote from within Great Benefits Medical, Dental, Vision, Life & Disability, 401k, and PTO Generous Employee Discount Friendly, Supportive Work Environment Beautiful Showroom with Top Brands & Trends Ready to launch your sales career? Join us as a Client Specialist and get hands-on experience while training for a Sales Associate role! In this fast-paced position, you ll: Deliver outstanding customer service and support the sales team Learn sales skills, product knowledge, and promotions Participate in sales meetings and vendor trainings Assist with store operations, social media, and customer calls Complete all core training for the Sales Associate role and demonstrate your new skills. Deliver outstanding support to customers and sales staff, ensuring every client has an exceptional experience. Assist with daily operations, promotions, pricing, and store presentation. Engage with customers in-store and over the phone, helping them find the perfect solutions. Work a flexible retail schedule including evenings, weekends, and holidays. Work at multiple Levin Mattress locations as needed What You Bring: Passion for customer service and sales. Excellent communication and listening skills Basic computer and numerical reasoning abilities Reliability and willingness to work at multiple locations Energy, independence, and a drive to succeed This is a six-month training role designed to prepare you for a promotion into a Sales Associate role. If you re energetic, eager to learn, and passionate about helping customers, apply now and start your journey in sales! Physical Demands: Ability to sit, stand, walk, stoop, and reach regularly. Ability to climb stairs occasionally, dependent upon location. Ability to communicate effectively with customers and co-workers. Ability to use vision to read documents and computer screen. Ability to use hands to type information into computer. Ability to lift/carry up to 60 lbs. Disclosures: EOE M/F/V/D Drug-Free Workplace
    $33k-50k yearly est. 60d+ ago
  • CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES

    Micro Center 4.7company rating

    Hilliard, OH jobs

    MICRO CENTER is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. We will train you to be the best that you can be!!! No previous experience at a corporate call center is necessary. We are seeking energetic Customer Service Contact Center Representatives with a passion for customer service and growing their skills. We have both full-time and part-time availability between the hours of 9am and midnight at our Corporate Office Contact Center. We also have openings for bi-lingual Spanish-speaking representatives. Join our high-spirited team with contests, parties, and more! Plus, get top tier training to enhance your skills and grow your career. Our Contact Center associates are responsible for providing excellent technical support and customer service to the customers of our nationwide retail chain. MAJOR RESPONSIBILITIES * Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. * Maintain a general understanding of current consumer electronic devices and technology. * Identify customers' needs, clarify information, qualify issues, and offer solutions. * Personalize support to improve customer satisfaction. * Accurately document all customer contacts and enter them into the appropriate database. * Develop and maintain effective working relationships to ensure teamwork. * Meet personal/team goals. EDUCATION & EXPERIENCE: * High School diploma with one year related experience in a customer service or related role preferred. * Skilled at listening and problem-solving. * Strong verbal and written communication * Bi-lingual Spanish-speaking candidates are encouraged to apply. * Proficient typing skills are needed. * Able to multitask while setting priorities. * Adjust and adapt to unique customer types. * Passion for technology including computers & electronics is a definite plus - have fun at work with products you love! MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Even a generous tuition reimbursement & education discount program is available. Plenty of on the job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today! * Employee Discount that includes a Friends & Family Discount Program * Tuition Reimbursement & Education Discounts * Paid Time Off for Regular Associates * Benefit Coverage for Regular Full-Time Associates * Esteemed Vendor & Company Job Training * Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $30k-35k yearly est. 46d ago
  • CUSTOMER SERVICE CONTACT CENTER REPRESENTATIVES

    Micro Center Inc. 4.7company rating

    Hilliard, OH jobs

    Job Description MICRO CENTER is the nation's leading computer and electronic device retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center's core promise to take care of our associates and customers. We will train you to be the best that you can be!!! No previous experience at a corporate call center is necessary. We are seeking energetic Customer Service Contact Center Representatives with a passion for customer service and growing their skills. We have both full-time and part-time availability between the hours of 9am and midnight at our Corporate Office Contact Center. We also have openings for bi-lingual Spanish-speaking representatives. Join our high-spirited team with contests, parties, and more! Plus, get top tier training to enhance your skills and grow your career. Our Contact Center associates are responsible for providing excellent technical support and customer service to the customers of our nationwide retail chain. MAJOR RESPONSIBILITIES Manage large amounts of inbound contacts promptly via Phones, Chat, Text, and Email. Maintain a general understanding of current consumer electronic devices and technology. Identify customers' needs, clarify information, qualify issues, and offer solutions. Personalize support to improve customer satisfaction. Accurately document all customer contacts and enter them into the appropriate database. Develop and maintain effective working relationships to ensure teamwork. Meet personal/team goals. EDUCATION & EXPERIENCE: High School diploma with one year related experience in a customer service or related role preferred. Skilled at listening and problem-solving. Strong verbal and written communication Bi-lingual Spanish-speaking candidates are encouraged to apply. Proficient typing skills are needed. Able to multitask while setting priorities. Adjust and adapt to unique customer types. Passion for technology including computers & electronics is a definite plus - have fun at work with products you love! MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Micro Center has great perks & benefits that include an excellent discount on computers & electronics that can be shared with family & friends. Even a generous tuition reimbursement & education discount program is available. Plenty of on the job training, treats & raffles are regular perks as well! Join our energetic, casual & fun Micro Center team today! Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates Benefit Coverage for Regular Full-Time Associates Esteemed Vendor & Company Job Training Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $30k-35k yearly est. 15d ago
  • Client Specialist

    Levin Furniture & Mattress 4.4company rating

    Ohio jobs

    Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Oakwood Village, OH Store Location! We re hiring enthusiastic, energetic people today! We re a family-owned company with a history of caring for our employees, customers and community! Levin Furniture & Mattress Compensation and Benefits Program: Increased Pay Rates - Earn more at Levin Paid Training - A Blended Training Approach Growth Opportunities Levin s loves to promote from within Great Benefits Medical, Dental, Vision, Life & Disability, 401k, and PTO Generous Employee Discount Friendly, Supportive Work Environment Beautiful Showroom with Top Brands & Trends Ready to launch your sales career? Join us as a Client Specialist and get hands-on experience while training for a Sales Associate role! In this fast-paced position, you ll: Deliver outstanding customer service and support the sales team Learn sales skills, product knowledge, and promotions Participate in sales meetings and vendor trainings Assist with store operations, social media, and customer calls Complete all core training for the Sales Associate role and demonstrate your new skills. Deliver outstanding support to customers and sales staff, ensuring every client has an exceptional experience. Assist with daily operations, promotions, pricing, and store presentation. Engage with customers in-store and over the phone, helping them find the perfect solutions. Work a flexible retail schedule including evenings, weekends, and holidays. Work at multiple Levin Mattress locations as needed What You Bring: Passion for customer service and sales. Excellent communication and listening skills Basic computer and numerical reasoning abilities Reliability and willingness to work at multiple locations Energy, independence, and a drive to succeed This is a six-month training role designed to prepare you for a promotion into a Sales Associate role. If you re energetic, eager to learn, and passionate about helping customers, apply now and start your journey in sales! Physical Demands: Ability to sit, stand, walk, stoop, and reach regularly. Ability to climb stairs occasionally, dependent upon location. Ability to communicate effectively with customers and co-workers. Ability to use vision to read documents and computer screen. Ability to use hands to type information into computer. Ability to lift/carry up to 60 lbs. Disclosures: EOE M/F/V/D Drug-Free Workplace
    $32k-48k yearly est. 60d+ ago
  • Client Specialist

    Levin Furniture & Mattress 4.4company rating

    Pennsylvania jobs

    Levin Furniture & Mattress is hiring a Client Specialist (Sales-In-Training) at our Wexford, PA Store Location! We re hiring enthusiastic, energetic people today! We re a family-owned company with a history of caring for our employees, customers and community! Levin Furniture & Mattress Compensation and Benefits Program: Increased Pay Rates - Earn more at Levin Paid Training - A Blended Training Approach Growth Opportunities Levin s loves to promote from within Great Benefits Medical, Dental, Vision, Life & Disability, 401k, and PTO Generous Employee Discount Friendly, Supportive Work Environment Beautiful Showroom with Top Brands & Trends Ready to launch your sales career? Join us as a Client Specialist and get hands-on experience while training for a Sales Associate role! In this fast-paced position, you ll: Deliver outstanding customer service and support the sales team Learn sales skills, product knowledge, and promotions Participate in sales meetings and vendor trainings Assist with store operations, social media, and customer calls Complete all core training for the Sales Associate role and demonstrate your new skills. Deliver outstanding support to customers and sales staff, ensuring every client has an exceptional experience. Assist with daily operations, promotions, pricing, and store presentation. Engage with customers in-store and over the phone, helping them find the perfect solutions. Work a flexible retail schedule including evenings, weekends, and holidays. Work at multiple Levin Mattress locations as needed What You Bring: Passion for customer service and sales. Excellent communication and listening skills Basic computer and numerical reasoning abilities Reliability and willingness to work at multiple locations Energy, independence, and a drive to succeed This is a six-month training role designed to prepare you for a promotion into a Sales Associate role. If you re energetic, eager to learn, and passionate about helping customers, apply now and start your journey in sales! Physical Demands: Ability to sit, stand, walk, stoop, and reach regularly. Ability to climb stairs occasionally, dependent upon location. Ability to communicate effectively with customers and co-workers. Ability to use vision to read documents and computer screen. Ability to use hands to type information into computer. Ability to lift/carry up to 60 lbs. Disclosures: EOE M/F/V/D Drug-Free Workplace
    $42k-67k yearly est. 60d+ ago
  • Call Center Representative

    Cellular Sales 4.5company rating

    Pennsylvania jobs

    Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/Objective Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of Work This is a full-time position. Travel No travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials Positive attitude High school diploma or equivalent; college degree preferred Minimum two years of related work experience Effective communication skills Interest and understanding of technology products and services Business ownership mentality Compensation The highest in the wireless industry
    $26k-31k yearly est. Auto-Apply 43d ago
  • Customer Service Rental Agent

    Fredbeans 4.5company rating

    Langhorne, PA jobs

    Join Fred Beans Automotive Group, voted Best Places to Work 7 years running! Auto Rent of Langhorne is looking to hire a Customer Service Rental Agent! The Rental Agent is Responsible for oversight of rental operations in the absence of rental manager. What You'll Do: * Properly Complete Rental Agreements * Answering the phone and taking reservations * Run and review all daily reports * Assures proper utilization of the fleet. * Assures that vehicles are properly maintained. * Rental reservation procedure. * Daily Repats. * Month end reports * Utilize Rental Software What We Offer * Company funded training and leadership programs to help you further your career. * Company funded health benefits. * Life, Disability, and Cancer Insurance * Pet Insurance * Company-matched 401(k) * Paid Vacation and Personal time off * Convenient and reasonable work hours Monday through Saturday, NO Sundays * Employee and Community discounts at over 150 vendors * Healthy Living Wellness Program What You'll Need * Excellent customer service and communication skills * Good organizational and time management skills * A valid driver's license * Reliable transportation * Attention to detail * Previous Rental Experience preferred but not required * Fred Beans Automotive is an equal opportunity employer. Hiring is contingent on passing a complete background check, motor vehicle history, and drug screening*
    $22k-25k yearly est. 60d+ ago
  • Customer Service Experts (Great Benefits, No Weekends!)

    One Inc. 4.4company rating

    Maumee, OH jobs

    Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience. Job Description: Are you looking for a great opportunity with an awesome company??? AllianceOne has an opening for you as a Customer Service Expert working in our Maumee OH location! We are currently hiring for professional customer service experts with excellent communication skills. In this role, you will be receiving incoming calls from Health Care providers, solving account issues and negotiating a solution that will work for both the providers and the organizations we serve. Your responsibility will consist of helping the medical providers with their best options for payment and assisting them with transactions. We are looking for candidates with the ability to problem solve creatively, while following client and company guidelines and providing accurate information to their customers. We offer a full 2 week paid training and paid HIPAA training. No weekends, great benefits, excellent location, and endless opportunities! We are a Certified "Great Place to Work", apply today to join the team! QUALIFICATIONS: Prior customer service experience (call center experience is a plus!) Excellent verbal communication skills with a professional phone presence Strong desire to achieve goals Basic computer knowledge/skills; ability to multitask when talking and typing at the same time Ability and openness to work with a diverse customer base Works well in team settings 40 hours per week (M-F 8.5 hour shift availability between 8:00am - 7:30pm) PAY: $15.00 /hour BONUS: Eligible for up to $450 per month in monthly incentives. BENEFITS: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, EAP, 401k after 90 days and much more! You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month. #ZRPSG If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at *****************************. Questions? Please review our privacy notice available at the following ****************************** For additional information on AllianceOne visit our website at **********************
    $15 hourly Auto-Apply 53d ago

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