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  • Account Manager, Client Services

    Oliver Inc. 4.4company rating

    Richmond, VA jobs

    Are you looking for a career that challenges you and gives you the opportunity to learn and grow every day? Oliver Inc. is hiring! Our growing Company is looking for enthusiastic talents to partner with our customers for all their printing and packaging needs! With more than 250 years of experience, multiple production facilities, and investment in state-of-the-art technology with an emphasis on sustainability, Oliver Inc. offers speed, consistency, and nimbleness as a one-stop solution for all of your printing & packaging needs. At Oliver Inc, our core values are part of the framework of our organization. We're passionate and enjoy our work! We value respect and focus on servicing our customers' needs by providing them with creative solutions that help build their brands. When you partner with Oliver, you partner with success. Oliver Inc. is looking for a customer-oriented Account Manager, Client Services who will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring the delivery of high-quality services. You will serve as the main point of contact between Oliver and its clients, working to manage and build long-term business relationships, provide solutions, and contribute to overall client satisfaction, collaborating with internal departments to drive the process. If you are a natural communicator with a passion for customer service, we would like to meet you! About the Role: As our Account Manager, Client Services, you will: Understand client's business goals and challenges to provide effective solutions. Manage a portfolio of client accounts, ensuring their needs are met. Client and internal communication regarding customer orders, samples, estimates and job specifications. Facilitate the internal flow of information across departments to ensure customer specifications are accurately described and prepared for production. Manage CRM contacts, track customer interactions, monitor workflow for customers, strategize and problem solve in coordination with sales department. Present proofs, obtain customer approvals, provide samples, and determine agreed upon delivery dates. Responsible for onsite customer experience, which can include strategy sessions, plant tours illustrating Company capabilities, and offsite customer visits. Audit and update open sales order, finished goods inventory, and open orders for billing purposes. About You: You're a fit for the role of Account Manager, Client Services if your background includes: 4 to 5 years of experience in a customer service, sales, manufacturing environment. Proficient in Windows, Word, Excel, ERP and CRM systems, (JD Edwards preferred). Ability to multi-task while exercising judgment in a high-volume and fast-paced environment. High School diploma; college degree a plus. Excellent oral and written communication skills. Occasional overnight travel when necessary. Oliver Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.
    $73k-94k yearly est. 3d ago
  • International Move Manager

    Alchemy Global Talent Solutions 3.6company rating

    Dulles Town Center, VA jobs

    We're seeking an office-based International Move Manager to join a top-tier relocation company in Dulles, VA. This role is crucial in managing overseas moves for private and corporate clients, ensuring seamless door-to-door service worldwide. Ideal for relocation professionals experienced in coordinating international household goods shipments. Key Responsibilities: Coordinate international moves for private individuals and corporate assignees. Act as the central point of contact for clients from pre-move planning through final delivery. Prepare and manage international shipping documentation including customs, import/export forms, and insurance. Liaise with global partners, freight forwarders, and destination agents. Arrange packing, shipping, air/ocean freight, storage, and delivery services. Monitor shipment status and proactively update clients on progress. Ensure all services comply with international regulations and client requirements. Manage move budgets and provide detailed cost estimates. Resolve client queries, delays, or claims professionally and promptly. Maintain detailed records in move management and CRM systems. Collaborate with internal teams to ensure high-quality service delivery. Conduct post-move client feedback follow-ups and implement improvements. Key Skills & Experience: Proven experience coordinating international household goods relocations. Knowledge of customs procedures, global shipping, and compliance. Strong communication and relationship management skills. Ability to handle complex logistics across time zones and regions. Proficiency in move management and CRM systems. Highly organised with strong problem-solving capabilities.
    $65k-105k yearly est. 2d ago
  • Account Executive-Freight Forwarding

    NNR Global Logistics 4.0company rating

    Lawrence, MA jobs

    is for local residents only. Sorry, Visa / sponsorship not available. We invite you to learn more about NNR Global Logistics USA Inc. through our businesses and our rich history of growth at nnrglobal.com . It is our mission to commit to the promotion and success of our team members. Whether working in our local branch or a corporate role, our teams come from diverse backgrounds, are driven by the ability to deliver results by thinking big and insisting on the highest standards. Join one of our growing teams and help us give our customers the best experience possible! A member of the Nishitetsu Group headquartered in Tokyo, Japan we are a people-centric organization, satisfying in excess of 1 million customers - every day. Aligned to our Corporate Philosophy, our mission is to ensure our customers, our employees and anyone engaging with NNR, experience Confidence, Comfort and Enjoyment. NNR Global Logistics Inc. provides a comprehensive benefits package and a work environment that encourages your growth and supports the mutual success of our people and our company. Training is provided throughout the year at all levels of the organization to strengthen our teams and promote additional growth. NNR Global Logistics USA Inc. benefits give you the flexibility and control to choose the benefits that make the most sense for you and your family. Medical, Dental, Vision, RX plans provide optimal choices for individual and family needs Wellness benefits up to $400 annually 401K Plan "NNR Global Logistics USA Inc. matches 2% of your contributions." Benefits easy access from App based program Paid Time Off earned after 90 days JOB SUMMARY Responsible for generating new business of any customer between NNR USA offices and the NNR Worldwide Organization of offices, partners and agents. Duties & Functions Generate new business, while maintaining and expanding business with existing customers between NNR USA offices and the NNR Worldwide Organization of offices, partners and agents. Work with the Branch Manager to expand new business. In cooperation with the NNR USA Head of Sales, personal sales specifically to targeted Major/Global Accounts in the given sales territory. Minimum 35 outside sales calls per month to new and existing clients and record them in the CRM. Must spend 70% or more of time engaged in making sales calls or other service related activities away from the place of business. Record all Sales Leads and Routing Orders in Vnext and meet the company standards for these targets on a monthly basis. Maintain a profit level of three times your salary on a monthly basis. Participate in scheduled sales meetings. Generate all sales reports in the CRM. Maintain all set targets for reporting salesperson as indicated in the Sales Manual. Other duties as may be assigned. QUALIFICATION STANDARDS Education & Experience: Minimum 2 years of college or military service, bachelor s degree preferred. Proven sales experience and operational experience in the international freight forwarding field. 5 years of experience in the freight forwarding or logistics industry. Solid foundation of customer service techniques. Proficient computer knowledge to include Windows and Microsoft Office applications. Personal vehicle, valid driver s license and current insurance required. Physical requirements: Flexible and long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
    $60k-96k yearly est. 1d ago
  • Intermodal Account Coordinator

    Cornerstone Systems, Inc. 4.0company rating

    Memphis, TN jobs

    About Cornerstone Systems Established in 1997, Cornerstone Systems has emerged as a premier transportation company in the United States. As an employee-owned and operated organization, we specialize in providing comprehensive transportation and logistics solutions nationwide. Our services include intermodal transportation, railcar consolidation, truck brokerage, container drayage, LTL, warehousing, and more. With a presence across the country and service coverage extending throughout North America, Cornerstone Systems is committed to delivering Rock Solid Transportation Solutions to our valued clients. Join us and become part of an award-winning company dedicated to delivering excellence. Job Summary Cornerstone Systems is seeking an Intermodal-Account Coordinator for our corporate office located in Memphis, TN. The Account Coordinator, supporting the Intermodal Operations department, represents the core of our Company's operation as they are responsible for coordinating daily freight load movements on a national scale, while maintaining customer satisfaction in an extremely high-pressure, time-sensitive atmosphere. They are a motivated, self-starter able to manage multiple projects at once within a fast-paced environment. This role is crucial in ensuring compliance with company SOPs, maintaining service excellence, and contributing to the growth of our customer and carrier network. While the following outlines the general responsibilities and requirements, it is not exhaustive, as flexibility and initiative are highly valued in this dynamic role. Primary Duties and Responsibilities: Determine and secure most profitable equipment type including equipment requests Schedule pick up appointments based on customer guidelines Dispatch origin carrier Perform rail billing and assign gate reservations when needed Monitor and work Pre-ship and Origin tabs in Edge Manage equipment pools, reconciliation, and reporting Ensure loads are in gated in a timely manner Enter all relevant information (arrival and departure times, notes, etc.) Review and work active alerts in Edge Communicate and enter carrier deductions if applicable Review and process accessorials which occur at origin Communicate with carriers, customers, and railroads Schedule delivery appointments based on customer guidelines Dispatch destination carrier Monitor and work transit and destination tabs in Edge Manage equipment pools, reconciliation, and reporting Ensure termination of empty equipment in a timely manner Enter all relevant information (arrival and departure times, notes, etc.) Review and work all active alerts in Edge Communicate and enter carrier deductions if applicable Review and process accessorials which occur at destination Review team emails, prioritize, and respond in a timely manner Review and process accessorials incurred at destination Run various reports which will assist in properly managing customer's loads Provide problem resolution as needed Identify trends or concerns with each customer and/or carrier and communicate to the team leader, manager and/or sales Communicate any additional charges which could occur to the customer Back up for other team members and/or team leader, as needed Provide on-call coverage as assigned by team leader or supervisor Promote and display Cornerstone's Core Values: Integrity, Honesty, Respect, Loyalty, Never Satisfied Regular and reliable attendance expected Other work-related duties as assigned by supervisor/manager Minimum Knowledge, Abilities and Skills Required Minimum Bachelor's Degree in Business, Transportation, Logistics or related field preferred but not required. 3-5+ years of related work experience within transportation or logistics, and/or additional or specialized training in transportation, logistics, or similar area of study; working knowledge of intermodal transportation preferred, but not required Cost management experience preferred, but not required Must have excellent oral and written communication skills, as well as interpersonal skills Must possess a strong sense of urgency Strong negotiating skills Must possess strong attention to detail Able to manage multiple projects simultaneously, and can work well under pressure Proficient in Microsoft Office Suite, and Outlook
    $33k-45k yearly est. 4d ago
  • Logistics Account Manager

    OTR Freight Solutions 4.0company rating

    Scottsdale, AZ jobs

    OTR Freight Solutions is a logistics company based in Scottsdale, Arizona that offers a fast-paced, challenging, fun, and motivating work environment. By joining our team as an Account Manager you can help take OTR Freight Solutions to the next level. We are looking to fill a roll on our executive team and you can be part of our continued success. If you are interested in maintaining strong relationships with existing customers, challenging yourself, and staying organized then this position is perfect for you. We are looking for an organized, self motivated and professional individual to join our team at OTR Freight Solutions. Industry knowledge is preferred but not required in this position as you will aid in day-to-day operations and will maintain current customer accounts. Day-to-Day Tasks: - Maintain client satisfaction with existing accounts by staying up-to-date with industry knowledge (rates, carriers, load capacities, equipment, etc.) to be both profitable and competitive -Collaborate with team members to maintain accounts -Maintain the integrity, goals, and procedures of OTR Freight Solutions - Ability to learn the required software to maintain accounts -Communicate with customers and carriers to maintain strong relationships -Manage a current book of business of an existing customer Preferred Requirements : - A college degree or equivalent - Customer service experience Required Skills: Ability to multi-task Self-motivation Organization Teamwork Since we looking to hire an elite account manager, we offer a competitive pay structure, great benefits (including medical, dental, and vision), life insurance, disability, 401(k) w/ match and more. Your starting salary is dependent upon your experience and is negotiable. We are an equal opportunity employer. Qualified applicants will be considered for employment without regard to race, sex, religion, disability, veteran, or other protected status. The above job description reflects the general nature of the position; however, it is not an exhaustive list of all of the responsibilities, duties, or skills required. All employees might be required to perform additional duties outside of their normal responsibilities as needed.
    $38k-51k yearly est. 4d ago
  • Client Development Executive (Cox Business)

    Cox Holdings, Inc. 4.4company rating

    Lafayette, LA jobs

    Company Cox Communications, Inc. Job Family Group Sales Job Profile Client Development Executive - CCI Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 15% of the time Work Shift Day Compensation Compensation includes a base salary of $52,300.00 - $78,500.00. The salary rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the salary range identified herein, this role is also eligible for an annual incentive/commission target of $62,800.00. Job Description Sales is about connecting with people - but there's a lot of strategy behind turning a cold call into a successful deal. We're looking for someone with the right skills and track record to help us grow. We're looking for a tech-savvy Client Development Executive to join our team at Cox Business. In this role, you'll help new and existing clients transform the way they do business with our cutting-edge solutions, from internet and networking solutions to next-gen cloud and connected technologies. You'll have a quota tied to a lucrative commission plan, so your earnings are in your hands. Ready to wow us with your sales know-how? Let's talk! What's in It for You? Here's a sneak peek of the benefits you could experience as a Cox employee: A competitive salary and top-notch bonus/incentive plans. A pro-sales culture that honors what salespeople (like you!) contribute to our success. Exceptional work-life balance, flexible time-off policies and accommodating work schedules. Comprehensive healthcare benefits, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Professional development and continuing education opportunities. Access to financial wellness/planning resources. Check out all our benefits. What You'll Do You'll be responsible for new account acquisition and development, as well as upselling and cross-selling opportunities with existing clients. Here's how you'll make it happen: Identifying new prospects in your assigned territory. Researching prospects' businesses to prepare for sales calls. Developing and maintaining sales growth plans for each account in your territory. Communicating with prospective customers to explore mutually beneficial objectives. Meeting with prospective customers to assess business technology needs. Collaborating with internal sales support and service delivery teams to meet customers' needs. Making face-to-face or virtual sales presentations to decision makers. Negotiating pricing, products and promotions with new customers. Who You Are You're a self-starter with a knack for identifying opportunities and communicating the value of technical products, such as cloud services, to customers. Here's what you have to offer: Minimum: 4 years of experience in a related field; or a bachelor's degree or master's degree with 2 years of experience in a related field. Excellent written and verbal communication skills. A track record meeting and exceeding sales goals. Experience using Windows-based PCs, Microsoft Office and a CRM. Preferred: Experience in B2B outside sales with quotas. Experience in field sales, pipeline development, new lead generation and prospecting. Experience in the telecommunications industry, or with technology or cloud sales. Join the Cox family of businesses and make your mark today! Benefits The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $52.3k-78.5k yearly Auto-Apply 2d ago
  • Manager, Customs

    Syncreon 4.6company rating

    Perris, CA jobs

    DP World Contract Logistics delivers tailored, scalable, and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years. Our site at Perris delivers extraordinary 3PL solution to a tech giant. The Customs Compliance Manager is responsible for overseeing and managing all aspects of customs and FTZ compliance for Perris Site. This role plays a critical part in protecting the company from regulatory risk, optimizing trade operations, and supporting supply chain strategies. If you have below qualifications please go ahead and apply ! * Minimum of 5 years of experience in global trade compliance, international logistics or customs compliance roles. * Experience with customs processes and Customs Valuation, import/export compliance, including customs regulations and international trade, Preferential & Free Trade Agreements. * EAR and ITAR experience. * Licensed Customs Broker, Certified Trade Compliance Specialist and/or Certified Customs Specialist preferred * Experience developing and implementing import/export compliance programs * Strong team working skills and preferably having experience in working with complex matrix teams in international arena. * Comfortable working in a fast-paced environment embracing changes every day. * Good analytical and problem solving skills, pro-active attitude. * Attention on details while understanding the big picture and impact of decisions. * People Management experience preferred * Familiarity with any ERP systems preferred About the Role How you will contribute * Act as the primary liaison for all FTZ-related communications with CBP (Customs and Border Protection) and internal stakeholders * Manage import activities, coordinating with customs brokers, vendors, carriers, and freight forwarders * Prepare and submit FTZ documentation, including, but not limited to: e214 Admissions, Weekly Withdrawals (CF3461/CF7501), Zone Transfers (CF7512), and Quarterly and Annual Reports * Oversee FTZ operations, including daily transactions, inventory reconciliation, and audit readiness * Understands the Harmonized Tariff Schedule (HTS) and ensure compliance with country-specific regulations * Understands partner government agencies (FDA, EPA, etc.) and manage compliance with trade programs (FTA, AD/CVD, Section 201/301/232, quotas) * Monitor U.S. imports for timely customs clearance and proactively resolve issues * Reconcile inventory records between internal systems and third-party FTZ platforms * Conduct internal audits and recommend process improvements * Review commercial invoices for outbound shipments to ensure accuracy and compliance * Maintain and update the FTZ Procedures Manual * Ensure complete and accurate FTZ recordkeeping for CBP audits and reviews * Support the logistics and compliance team with additional duties as assigned * Create and maintain instructions and documents processes in own responsibility area. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. The pay range for this role is 89,600.00 - 112,000.00 . About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Riverside Nearest Secondary Market: Los Angeles Job Segment: Logistics, Supply Chain Manager, Supply Chain, Compliance, Supply, Operations, Legal
    $63k-95k yearly est. 56d ago
  • Client Service - Account Manager

    Oliver Inc. 4.4company rating

    Richmond, VA jobs

    Job Description Are you looking for a career that challenges you and gives you the opportunity to learn and grow every day? Oliver Inc. is hiring! Our growing Company is looking for enthusiastic talents to partner with our customers for all their printing and packaging needs! With more than 250 years of experience, multiple production facilities, and investment in state-of-the-art technology with an emphasis on sustainability, Oliver Inc. offers speed, consistency, and nimbleness as a one-stop solution for all of your printing & packaging needs. At Oliver Inc, our core values are part of the framework of our organization. We're passionate and enjoy our work! We value respect and focus on servicing our customers' needs by providing them with creative solutions that help build their brands. When you partner with Oliver, you partner with success. Oliver Inc. is looking for a customer-oriented Account Manager, Client Services who will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring the delivery of high-quality services. You will serve as the main point of contact between Oliver and its clients, working to manage and build long-term business relationships, provide solutions, and contribute to overall client satisfaction, collaborating with internal departments to drive the process. If you are a natural communicator with a passion for customer service, we would like to meet you! About the Role: As our Account Manager, Client Services, you will: Understand client's business goals and challenges to provide effective solutions. Manage a portfolio of client accounts, ensuring their needs are met. Client and internal communication regarding customer orders, samples, estimates and job specifications. Facilitate the internal flow of information across departments to ensure customer specifications are accurately described and prepared for production. Manage CRM contacts, track customer interactions, monitor workflow for customers, strategize and problem solve in coordination with sales department. Present proofs, obtain customer approvals, provide samples, and determine agreed upon delivery dates. Responsible for onsite customer experience, which can include strategy sessions, plant tours illustrating Company capabilities, and offsite customer visits. Audit and update open sales order, finished goods inventory, and open orders for billing purposes. About You: You're a fit for the role of Account Manager, Client Services if your background includes: 4 to 5 years of experience in a customer service, sales, manufacturing environment. Proficient in Windows, Word, Excel, ERP and CRM systems, (JD Edwards preferred). Ability to multi-task while exercising judgment in a high-volume and fast-paced environment. High School diploma; college degree a plus. Excellent oral and written communication skills. Occasional overnight travel when necessary. Oliver Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, gender, gender identity and expression, sex, sexual orientation, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws. All candidates must submit to pre-employment drug testing prior to the commencement of employment. Employment is contingent on a negative test result for certain illegal substances in accordance with State Law. Job Posted by ApplicantPro
    $73k-94k yearly est. 30d ago
  • Client Relationship Manager

    Ernest Packaging Solutions 4.3company rating

    Sacramento, CA jobs

    For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Sacramento, CA. This is a full-time position that offers a competitive base salary, plus commission, bonuses, car allowance, benefits, and a WONDERFUL company culture. The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation. Responsibilities: Outside face to face sales New business development, account management, client retention Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: Develop, keep, and manage your own accounts Continue to make residual income from your accounts and of course a strong base salary + commission + benefits Uncapped earnings potential Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos: Newest Company Video with Keanu Reeves! Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!
    $92k-150k yearly est. Auto-Apply 60d+ ago
  • Client Relationship Manager

    Ernest Packaging Solutions 4.3company rating

    Fresno, CA jobs

    For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Fresno, CA. This is a full-time position that offers a competitive base salary, plus commission, bonuses, car allowance, benefits, and a WONDERFUL company culture. The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation. Responsibilities: Outside face to face sales New business development, account management, client retention Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: develop, keep, and manage your own accounts continue to make residual income from your accounts and of course a strong base salary + commission + benefits uncapped earnings potential Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos: Ernest's Cardboard Guitar Strikes a Chord Moving Packaging Forward Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!
    $88k-145k yearly est. Auto-Apply 60d+ ago
  • Client Relationship Manager

    Ernest Packaging Solutions 4.3company rating

    San Luis Obispo, CA jobs

    For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Ernest is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in San Luis Obispo, CA. This is a full-time position that offers a competitive base salary, plus commission, along with benefits. The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation. Responsibilities: Outside face to face sales New business development, account management, client retention Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: develop, keep, and manage your own accounts continue to make residual income from your accounts and of course a strong base salary + commission + benefits uncapped earnings potential Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos: Newest Company Video with Keanu Reeves! Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!
    $84k-141k yearly est. Auto-Apply 60d+ ago
  • Client Relationship Manager

    Ernest Packaging Solutions 4.3company rating

    Pittsburgh, PA jobs

    For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Client Relationship Manager (Outside B2B Sales) Sales Territory: Local Radius to Pittsburgh, PA Workplace: Hybrid of Field, Remote, Office Competitive Base | Uncapped Commissions | Bonuses | Benefits | Car Allowance The Culture Sets the Vibe At Ernest, we don't just build careers-we build community. Our culture is rooted in putting our people first, always. We believe in celebrating wins big and small, sharing meals, enjoying the journey together, and showing real appreciation for the individuals who make our company great. When you join Ernest, you become part of something bigger: a connected culture where you're valued, supported, and empowered to thrive. This isn't just a place to work-it's a second home, a second family, our Ernest family. Ready to build something that's yours-forever? At Ernest, we don't just sell packaging-we build partnerships. We're looking for a Client Relationship Manager who thrives in the field, loves the chase, and builds lasting relationships that pay off (literally). This is outside sales with serious upside. You'll prospect, pitch, and open new accounts-and then own and grow them. You'll keep earning residual income from every account you bring in. That's right-forever. What You'll Do Engage potential clients through proactive, in-person outreach and meaningful relationship-building within your territory Develop a book of business through new client acquisition Manage and grow the accounts you open-these are yours to keep Offer solutions with our products in packaging, automation, janitorial, safety, and beyond Represent the Ernest brand with professionalism and personality What You'll Get Uncapped earnings: Base salary + commission + bonuses + car allowance Residual income from your accounts (even years down the line). High impact, high reward. $200k-$400k isn't a stretch-it's the standard for our best. Benefits: Medical, dental, vision, 401(k), PTO Culture that clicks: Fun, supportive, driven-we root for each other Legacy with lift: 79+ years of innovation, and we're still growing What We're Looking For Passion for sales and relationship-building Previous experience in outside sales Hunter mentality with a knack for face-to-face engagement Resilience, positivity, and an entrepreneurial gritty spirit We're not your typical company and we don't want typical salespeople. We want someone bold, curious, driven, and ready to grow something extraordinary. If this is you, let's do this. Unbox your potential by moving packaging forward-with Ernest. Wanna see what makes us awesome? Hit play on our latest videos: Newest Company Video with Keanu Reeves! Watch us make a cardboard skateboard with Tony Hawk! Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!
    $88k-139k yearly est. Auto-Apply 60d+ ago
  • Client Relationship Manager

    Ernest Packaging Solutions 4.3company rating

    Vista, CA jobs

    For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Vista, CA. This is a full-time position that offers a competitive base salary, plus commission, along with benefits. The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation. Responsibilities: Outside face to face sales New business development, account management, client retention Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: develop, keep, and manage your own accounts continue to make residual income from your accounts and of course a strong base salary + commission + benefits uncapped earnings potential Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos: Ernest's Cardboard Guitar Strikes a Chord Moving Packaging Forward Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!
    $76k-130k yearly est. Auto-Apply 60d+ ago
  • Client Relationship Manager

    Ernest Packaging Solutions 4.3company rating

    Los Angeles, CA jobs

    For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Los Angeles, CA. This is a full-time position that offers a competitive base salary, plus commission, along with benefits. The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation. Responsibilities: Outside face to face sales New business development, account management, client retention Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: develop, keep, and manage your own accounts continue to make residual income from your accounts and of course a strong base salary + commission + benefits uncapped earnings potential Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos: Ernest's Cardboard Guitar Strikes a Chord Moving Packaging Forward Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!
    $78k-133k yearly est. Auto-Apply 60d+ ago
  • Manager, Tradeshow Client Relationships

    Estes Forwarding Worldwide 4.4company rating

    Reading, PA jobs

    Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Salary Range: $60k to $65k base + Incentive Responsibilities The Manager, Tradeshow Client Relationships is accountable for managing all facets of assigned Tradeshow accounts within Estes Forwarding Worldwide, LLC. The Manager, Tradeshow Client Relationships is responsible for collaborating with EFW sales, operations, and Internal SME's while establishing and maintaining Tradeshow client relationships, coordinating support for clients, directing client strategies, reporting on client relationships, managing the implementation and on-boarding of new Tradeshow client accounts and ensuring a consistently high level of service, quality, and client satisfaction. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Develop and maintain strong, long-term Tradeshow client relationships with assigned accounts. Achieve assigned strategic Tradeshow account objectives. Work in conjunction with Tradeshow sales team members, operations leadership, and the EFW Executive team to ensure open communication and provide excellent customer service. Gather information from members at all levels of the organization who can contribute information about problems and possible solutions. Research and provide possible solutions for identified issues. Recommend strategies to management and other decision makers. Look for and develop new opportunities through Challenger Sales process and consultation. Develop new relationships with assigned Tradeshow accounts through networking and additional opportunity probing. Recommend new EFW strategies to client management and other decision-makers. Adhere to CRM processes - including, but not limited to, ensuring updated contact information, new opportunity entry, call notes with results and next steps, etc. Own assigned new Tradeshow customer onboarding and integration. Assist with facilitating the Onboarding Roadmap. Assist in developing and ensure execution of Tradeshow client agreements for new accounts. Identify IT integration needs and work with assigned IT project managers. Act as the liaison between clients and all pertinent internal teams. Support bidding and pricing process with assigned accounts. Interact with key SME's to facilitate timely delivery of completed projects and improvements. Communicate with major clients on a regular basis and respond to specific queries. Establish and continuously improve processes to ensure excellent client relations. Handle transactional complaints and problems in a timely and effective manner. Be a client resource for all Tradeshow needs. Provide dedicated and complete customer service support. Engineer solutions and innovative ideas to meet client needs. Prepare Business Reviews in an established cadence (monthly, quarterly, etc.). Understand and provide business projections to all relevant parties. Monitor account performance by regularly reviewing KPIs and agreed upon client SLAs. Work with operational team to identify any lagging trends and improve to client expectation. Define business problems within the organization and use statistical analysis, simulations, predictive modeling, or other methods to analyze and develop practical solutions. Measure effectiveness of solutions and process improvements. Support and work with VP, Tradeshow for any identified account escalations and issues with operational performance. Support and work with Tradeshow operations for any identified new opportunities or issues with performance. Routinely measure shipment volume levels and quickly investigate attrition or growth to determine root cause. Escalate any identified attrition to management. Maintain Client Tradeshow and Event schedule within CRM, building opportunities and maintaining the schedules in order to stay on top of account growth and potential revenue. Keeping contact information updated with CRM and Worldtrak. Build client quotations and shipments within Worldtrak. Route all shipments for the client and look for opportunities to maximize profit by consolidating shipments with other account freight. Effectively log all client communication in the company CRM. Regular attendance is required. Comply with company C-TPAT and TSA security procedures. Perform other duties as assigned. Qualifications The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Ability to interact effectively with all levels of the organization Ability to identify issues, requirements, and opportunities involved in customer service Excellent oral and written communication skills Excellent project management skills Effective time management skills Ability to prioritize, manage time effectively, escalate issues appropriately, and keep information confidential Respond well to questions. Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines Ability to read and interpret complex business and/or technical documents Ability to write comprehensive reports and detailed business correspondence Ability to work with managers or directors and communicate ambiguous concepts Ability to present to groups across the organization Ability to solve problems with a variety of concrete variables through semi-standardized solutions that require some ingenuity and analysis Ability to draw inferences and follow prescribed and detailed procedures to solve moderately complex problems Must be able to travel via car, train or plane when requested. Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION Position functions semi-autonomously and has no direct reports. EDUCATION/EXPERIENCE Minimum of an Associate's degree and 5-7 years of experience. Additionally, 5-7 years of experience within the transportation industry preferred. However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS Valid driver's license required. TRAVEL Periodic travel up to 25% required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. Intermittently sitting, standing, walking, or stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.
    $60k-65k yearly Auto-Apply 9d ago
  • Client Relationship Manager

    Ernest Packaging Solutions 4.3company rating

    Raleigh, NC jobs

    For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Raleigh, NC. This is a full-time position that offers a competitive base salary, plus commission, along with benefits. The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation. Responsibilities: Outside face to face sales New business development, account management, client retention Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: develop, keep, and manage your own accounts continue to make residual income from your accounts and of course a strong base salary + commission + benefits uncapped earnings potential Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos: Ernest's Cardboard Guitar Strikes a Chord Moving Packaging Forward Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!
    $78k-125k yearly est. Auto-Apply 60d+ ago
  • Client Relationship Manager

    Ernest Packaging Solutions 4.3company rating

    Romulus, MI jobs

    For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Client Relationship Manager (Outside B2B Sales) Sales Territory: Local Radius to Detroit, MI Workplace: Hybrid of Field, Remote, Office Competitive Base | Uncapped Commissions | Bonuses | Benefits | Car Allowance The Culture Sets the Vibe At Ernest, we don't just build careers-we build community. Our culture is rooted in putting our people first, always. We believe in celebrating wins big and small, sharing meals, enjoying the journey together, and showing real appreciation for the individuals who make our company great. When you join Ernest, you become part of something bigger: a connected culture where you're valued, supported, and empowered to thrive. This isn't just a place to work-it's a second home, a second family, our Ernest family. Ready to build something that's yours-forever? At Ernest, we don't just sell packaging-we build partnerships. We're looking for a Client Relationship Manager who thrives in the field, loves the chase, and builds lasting relationships that pay off (literally). This is outside sales with serious upside. You'll prospect, pitch, and open new accounts-and then own and grow them. You'll keep earning residual income from every account you bring in. That's right-forever. What You'll Do Engage potential clients through proactive, in-person outreach and meaningful relationship-building within your territory Develop a book of business through new client acquisition Manage and grow the accounts you open-these are yours to keep Offer solutions with our products in packaging, automation, janitorial, safety, and beyond Represent the Ernest brand with professionalism and personality What You'll Get Uncapped earnings: Base salary + commission + bonuses + car allowance Residual income from your accounts (even years down the line). High impact, high reward. $200k-$400k isn't a stretch-it's the standard for our best. Benefits: Medical, dental, vision, 401(k), PTO Culture that clicks: Fun, supportive, driven-we root for each other Legacy with lift: 79+ years of innovation, and we're still growing What We're Looking For Passion for sales and relationship-building Previous experience in outside sales Hunter mentality with a knack for face-to-face engagement Resilience, positivity, and an entrepreneurial gritty spirit We're not your typical company and we don't want typical salespeople. We want someone bold, curious, driven, and ready to grow something extraordinary. If this is you, let's do this. Unbox your potential by moving packaging forward-with Ernest. Wanna see what makes us awesome? Hit play on our latest videos: Newest Company Video with Keanu Reeves! Watch us make a cardboard skateboard with Tony Hawk! Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!
    $91k-145k yearly est. Auto-Apply 60d+ ago
  • Client Relationship Manager

    Ernest Packaging Solutions 4.3company rating

    Avondale, AZ jobs

    For over 78 years, Ernest has been committed to the success of our extended family, our customers, our employees, and the packaging industry itself. When you work with Ernest, you'll enjoy the advantages of learning proven methods of success, a proactive approach, and having fun while earning what you're worth with a lot of really awesome people. Ernest Packaging Solutions is currently in search of a Client Relationship Manager (B2B outside sales) for our division located in Phoenix, AZ. This is a full-time position that offers a competitive base salary, plus commission, along with benefits. The packaging industry consists of various products that range from shipping and receiving supplies (corrugated, plastics, foams, glues, adhesives, films) to custom packaging solutions for companies that sell tangible products, along with industrial supplies. Every product we purchase at one point or another was most likely packaged and often times packaged again during shipment. Therefore, packaging supplies have proven to be an indispensable necessity in a market with an unquenchable thirst. However, we can also sell janitorial, facilities, and safety supplies along with packaging related automation. Responsibilities: Outside face to face sales New business development, account management, client retention Develop and maintain your book of business The benefits of being an Ernest Client Relationship Manager: develop, keep, and manage your own accounts continue to make residual income from your accounts and of course a strong base salary + commission + benefits uncapped earnings potential Please learn more about Ernest Packaging Solutions by watching some of our Youtube videos: Ernest's Cardboard Guitar Strikes a Chord Moving Packaging Forward Ernest is a nationwide company, but did you know that our humble roots started in a Los Angeles garage? Brothers Ernie and Charles Wilson founded the company in 1946 with a dedication to customized service. Even after decades of delivering great packaging to our customers, that commitment has never changed. We always find the best solution to fit our customers' needs, even if we have to invent it!
    $75k-131k yearly est. Auto-Apply 60d+ ago
  • Technical Account Manager- Engineer

    U.M.C 3.8company rating

    Monticello, MN jobs

    Full-time Description At UMC, we don't just make products - we innovate, solve problems, and build a better future. As a proud, privately owned second-generation manufacturer, we've earned our reputation as leaders in our industry by producing highly complex parts with precision and ingenuity. What sets us apart? Our people. We're a passionate team that values collaboration, continuous learning, and going above and beyond. If this sounds like your kind of workplace, keep reading! Why UMC? Generous PTO: Start with 3 weeks of paid time off per year, with accrual starting on day one. Comprehensive Benefits: Medical, dental, vision, short- and long-term disability, and paid holidays. 401k Match: Dollar-for-dollar matching up to 5%. Professional Growth: Tuition reimbursement for professional development. Work Schedule: Monday through Friday, 8:00 am - 4:30 pm, onsite in Monticello, MN. About the Role: As a Technical Account Manager-Engineer, you'll bridge the gap between technical expertise and customer satisfaction. In this role, you'll manage customer accounts, provide expert recommendations on manufacturability, and ensure the seamless delivery of products and services. Your technical knowledge of machine capacity, processes, and design for manufacturability will be critical to your success. At UMC, we value cultural fit, collaboration, and shared growth-qualities we look for in every team member. What You'll Do Quote Management: Leverage technical knowledge to align quotes with machine capabilities and processes. Review and manage customer quotes, ensuring accuracy and feasibility. Collaborate with internal departments to deliver timely, accurate quotes. Customer Relationship Management: Provide technical support on dimensions, manufacturability, and design optimization. Prepare for and execute site visits, including presentation and logistical planning. Build and maintain strong customer relationships as their primary point of contact. Conduct quarterly business reviews to evaluate performance and identify improvement opportunities. Forecasting and Planning: Align internal planning with customer projections, ensuring timely delivery and accuracy. Verify purchase orders, confirm dock dates, and conduct open order reviews. Provide strategic recommendations to enhance customer satisfaction and operational efficiency. Cross-Functional Collaboration: Provide design-for-manufacturability expertise to ensure production optimization. Work with engineering and manufacturing teams on new product introductions. Work closely with other departments to drive operational excellence and meet customer expectations. Requirements Education and Experience: Bachelor's degree or equivalent work experience. 5+ years of experience in contract manufacturing or machining. 2+ years in engineering, sales, or customer service in a technical environment. ERP system experience preferred. Knowledge of medical device (ISO13485) or aerospace (AS9100) industries is a plus. Skills and Competencies: Proficient knowledge of GD&T. Strong mechanical aptitude and understanding of manufacturing processes. Exceptional data analysis and blueprint interpretation skills. Excellent communication, organization, and negotiation abilities. Ability to manage multiple projects with high accuracy in a fast-paced environment. Proficiency in Excel, Word, PowerPoint, and Microsoft Project. Travel: Flexibility to travel up to 5%, including occasional overnight trips. Why You'll Love It Here: At UMC, we're committed to creating a culture that celebrates great people, going beyond expectations, and shared growth. We want team members who are not only technically skilled but who align with our values and are passionate about excellence. Ready to Make a Difference? If you're ready to combine your technical expertise with a customer-first mindset and contribute to a culture of innovation and excellence, apply today and join the UMC family! UMC is an Equal Employment Opportunity Employer Salary Description $78,000.00-$112,000.00
    $78k-112k yearly 47d ago
  • Customer Insights Manager

    Nvent 3.8company rating

    Saint Louis, MO jobs

    We're looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions. As a Customer Insights Manager supporting a global portfolio, your role will involve coordinating the entire customer journey, identifying customer issues, and leading efforts to maintain high levels of customer satisfaction. You will be a subject matter expert who can recommend and implement the right method to help discover the insights needed to uncover the customer problem and use creative problem-solving techniques to craft dynamic research studies. Reporting to the Director of Customer Experience and Insights, you will be a part of the Enterprise Marketing Team. WHAT YOU WILL EXPERIENCE IN THIS POSITION: Understand business issues to develop and implement customized customer learning plans. Consult, advise and influence internal team members on insights methodologies, usage and interpretation to champion a customer-focused culture throughout the organization. Be a subject matter expert in the varied insights techniques to be able to partner with research vendors to implement the insights studies effectively. Visualizing the customer experience and analyzing customer feedback to define actionable recommendations and improve customer interactions across multiple touchpoints and channels. Gather and synthesize data, while leveraging insights from new and historical sources. Collaborate with key stakeholders across nVent to align customer experience efforts with business goals and objectives. Monitor and measure key performance indicators (KPIs) related to customer satisfaction, retention, and loyalty, providing regular reports and insights to stakeholders. YOU HAVE: Required: Bachelor's degree or higher from an accredited institution in Marketing Research, Marketing, Mathematics, Analytics, Human Centered Design Research, Psychology or related field. 10+ years consumer research experience as a supplier or at private, public, and/or government environment. Well-versed and experienced in designing and conducting a broad array of mixed-methodology insights (qualitative and quantitative research techniques). Analytical skill to organize and interpret data and develop insights that encourage action. Demonstrated ability to create clear and compelling storylines that are strategically sound and emotionally connected. Preferred: Master's degree or PhD from an accredited institution in Marketing Research, Marketing, Mathematics, Analytics, Human Centered Design Research, Psychology or related field. Experience in foundational analytics, to analyze and develop data visualization deliverables. Experience as a Customer Experience and Insights professional at an Industrial Manufacturing company. WE HAVE: A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation. Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at ************** Commitment to strengthen communities where our employees live and work We encourage and support the philanthropic activities of our employees worldwide Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being: Innovative & adaptable Dedicated to absolute integrity Focused on the customer first Respectful and team oriented Optimistic and energizing Accountable for performance Benefits to support the lives of our employees Pay Transparency nVent's pay scale is based on the expected range of base pay for this job and the employee's work location. Employee pay within this range will be based on a combination of factors including knowledge, skills, abilities, experience, education, and performance. Where federal, state, or local minimum wage requirements exist, employee pay will comply. Compensation Range: $105,000.00 - $195,000.00 Depending on the position offered, employee may be eligible for other forms of compensation, such as annual incentives. Benefit Overview At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for full-time employees that includes: Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance. A 401(k) retirement plan and an employee stock purchase plan - both include a company match. Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection. At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth. #LI-JT1 #LI-Hybrid
    $28k-38k yearly est. Auto-Apply 60d+ ago

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