Teller jobs at Priorityone Bank - 68 jobs

Are you looking for a great career opportunity that offers growth, an an opportunity to support your local community? All while working in a team-oriented, family-like atmosphere? At Merchants & Marine Bank, we're committed to attracting and retaining talented employees who are committed to our core values of Community, Relationships and Personal Service. We are looking for a Retail Bank Teller that wants to be a part of friendly team that is committed to providing exceptional service to the customers they serve. Job Summary As a Retail Bank Teller I/II you are a front-line customer service provider and first point of contact for the banking customer. The Teller accepts retail and commercial checking and savings deposits; processes loan payments; cashes checks and savings withdrawals; assists with night depository and vault duties; promotes business for the Bank by maintaining excellent customer relations and referring customers to appropriate staff for new services. Qualifications * Cash handling experience * Customer service experience * Excellent communication skills * Professionalism * Ability to process financial transactions with a high degree of accuracy and attention to detail. * High School Diploma Required Why Work for Us By joining our team, you can expect opportunities to enhance personal skills as well as professional growth. Benefits and Total Rewards The well-being of our team members is important to building our strongest future. Our Benefits and Total Rewards program provides team members with a competitive benefits package that includes the following: * Retirement - 401k * Medical, Vision, and Dental Insurance * Telemedicine * Term Life, AD&D and Disability Plan * Employee Assistance Program * Paid time Off * Paid Holidays (11) * Tuition Assistance For more information, contact *********************. Qualifications

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. JOB FUNCTION / SUMMARY: A Teller at Hancock Whitney is primarily focused on creating 5-Star client interactions. These excellent service experiences are centered around accurate cash handling, speed of service, superior problem resolution, risk mitigation through fraud detection, and personalized value-added client discussions. ESSENTIAL DUTIES & RESPONSIBILITIES: Works to build, maintain, and grow client relationships through quality, personalized client interactions based on 5-star client service, according to company standards. Handles client transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, money orders, and other forms of negotiable items. Handles client servicing requests such as service charge clarity and account maintenance. Maintains a working knowledge of products, services, and processes offered. Achieve required level of outbound phone calls using client and prospect lead list to educate clients on digital solutions and financial need resolution. Educates clients within the financial center on digital solutions such as mobile, online, and ATM offerings all centered around convenience. Refers clients to internal business partners as client needs are discovered. Assist with financial center morning and evening duties to include opening and closing the vault, working and locking the Night Depository, setting up workstation with supplies and cash, and balancing drawer/financial center. Assist in managing operational loss within a financial center to include: seeking supervisory override for transactions outside of authority, proper hold placement for loss mitigation, and superior balancing. Accurately utilizes equipment and remains knowledgeable of equipment functionality to perform role. Adheres to professionalism standards to include demeanor, dress, and station orderliness. May function in a mentor capacity offering guidance, instruction, and coaching to fellow associates enforcing policy and procedure. Assists in the responsibility of managing the lobby by actively engaging, greeting and directing client lobby traffic. Performs research for clients as needed. Other duties and special projects as assigned by Management. Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act. SUPERVISORY RESPONSIBILITIES: None. MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: High School Diploma or general education degree (GED). Minimum of 6 months cash handling and customer service experience required. Previous sales and referral experience strongly preferred. ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions. Ability to work under stress and meet deadlines. Ability to operate related equipment to perform the essential job functions. Ability to read and interpret a document if required to perform the essential job functions. Ability to lift/move/carry approximately 30 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

CURRENT EMPLOYEES: Please apply via the intertnal career site by logging into your ADP Account and apply under: Myself > Talent > Career Center. Who We Are: Southern Bancorp is a different kind of bank. As a Community Development Financial Institution (CDFI), a special certification designated for institutions that serve predominantly underserved communities, Southern Bancorp combines traditional banking and lending services with financial development tools and public policy advocacy to help families and communities grow stronger. Inspired by the principle that building net worth drives economic opportunity, our mission is to be wealth builders for everyone in the communities we serve, with a focus on low-wealth and un(der)banked populations, as well as an emphasis on Black and Brown individuals. Job Summary: We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, and exceeding expectations. Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture. You will have the opportunity to help people experience our Customer Promise - wealth builders for everyone by helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs. As a Teller II/Universal Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences. You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our Universal Banker II when appropriate. Job responsibilities Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and delivering the utmost world class customer experience environment. Performs branch operations which may include managing cash devices such as the cash drawer, cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients. Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals. Champions new Universal Banker skills such as tablet utilization, account opening, and other key initiatives, helping customers as they learn new ways to bank leveraging all channels of banking. Educates clients on the usage of technology self-service options such as leveraging the Southern Mobile App, Southern.com, and ATMs to complete their banking needs whenever, wherever, and however they want. Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience. Required qualifications, capabilities, and skills. High School diploma or equivalent. Minimum six months of customer service and cash handling experience; experience in a bank or similar financial institution preferred. Strong customer contact skills to meet and greet the public in a friendly, courteous manner responding to a variety of situations in a professional manner Maintain confidentiality of the Bank's records and customer transactions. Detail oriented, accurate, and able to multi-task; good mathematical aptitude Ability to operate a computer terminal, 10 key, and other general office equipment Willingness to be involved and represent Southern Bancorp through civic and community organizations. Physical/Sensory Requirements - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #LI-onsite What we offer our employees: A positive impact on Your Future: 401(k)/Roth plan with immediate eligibility and employer match up to 6% Employee stock ownership plan Discounted rate on primary home mortgage Credit and housing counseling as well as free financial education tools available to customers and employees Benefits to improve your health: No deductible medical insurance plan Dental and vision insurance Employer paid life and long-term disability insurance Flexible Spending Accounts The opportunity to nurture your well-being: Paid holidays and paid time off Bonus plan Opportunity for merit raises Employee reward and recognition programs Community service opportunities Southern Bancorp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, sexual orientation, gender identity, gender expression, status as a protected veteran, among other things, or status as a qualified individual with disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. As a Community Development Financial Institution, Southern Bancorp desires its workforce to reflect the diversity of the customers and communities that we serve. Racial and ethnic minorities, people from working class backgrounds, women and LGBTQ people are often underrepresented in many financial service industry professions. Therefore, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Trustmark's my Teller Center Tellers act as the Bank's personal representative with its customers by building strong relationships between the customer and the Bank. They enhance the customer's experience by providing exceptional, professional, and consistent service using the my Teller system. Tellers in the my Teller Center support and demonstrate our customer service standards, and are always professional and friendly. The tellers are also willing to work flexible work shifts to accommodate the extended operating hours and business needs of the my Teller Center. The position will also promote Trustmark's products and services, while exercising good judgment and discretion in a professional manner. Responsibilities Accurately process my Teller Machine routine transactions including but not limited to cashing checks, taking cash and check deposits, and processing payments through the Bank's on-line systems. Works independently and utilizes effective problem-solving skills to resolve issues; effectively uses position authority and knowledge of operating and security procedures in order to make on-the-spot decisions including exceptions, adjustments and overrides Continually safeguard the bank's assets and accurately balance an individual cash box on a daily basis. Work with a high degree of accuracy. Investigate and resolve all outages. Exercise good judgment and discretion while performing within the bank's guidelines, policies, procedures and performance standards. Serves the customer in a professional, courteous, efficient manner through prompt handling of all teller functions and demonstrates the Bank's customer service standards with both internal and external customers. Answers questions from prospects or customers and maintains good customer relations. Directs customers to proper personnel or other lines of business for more complex problems or services. Identify customer needs for bank products and services, matching products and services to those needs, and responding persuasively to customer questions and objections. Provide banking solutions through superior sales and service. Consistently meet and exceed sales referral goals set by management. Contribute to meeting my Teller Center and company goals and objectives. Perform additional duties as assigned. Qualifications High School diploma required Must have one of the following: Twelve (12) months face to face customer service experience and Six (6) months cash balancing responsibilities -OR- College degree completed or currently being pursued and enrolled. Basic knowledge of math concepts and principles to solve problems. Basic computer knowledge to enter, access, or retrieve data. Knowledge of Trustmark's Teller and Branch Policy and Procedures Ability to effectively communicate information and ideas both verbally and in writing. Uses logic and reasoning to identify the alternative solutions, conclusions or approaches to problems. Ability to work a schedule that may include some holidays and Saturdays. Provides outstanding customer service and information that meets the customer's needs, follows quality standards and meets company guidelines Demonstrates a strong attention to detail, accuracy, and organization. Displays selling skills and understands customer needs and wants. Ability to multi-task by operating several computer programs at one time. Ability to navigate through basic computer systems (Windows environment, email, etc.) Ability to stand as needed. Complete and successfully pass required skills test. Ability to display a professional appearance which includes but is not limited to dress, communication practices, and current fads Some college preferred Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

What The Role Is The role of the LIVE Teller (ITM Specialist) is to accurately and efficiently process teller transactions via video through the Interactive Teller Machine (ITM). This includes, but is not limited to, balance inquiries, transfers, deposits, loan payments, account research, and product information. The ITM Specialist is constantly seeking out opportunities to expand our customer's relationship with Cadence Bank through education as well as product and service solutions tailored to each customer's needs. This role provides customer service and support handling requests of varying degrees of complexity. The ITM Specialist effectively assists customers via CL machines located at multiple locations. This position takes complete ownership of the customers' needs while modeling the standards and vision to provide our clients and teammates with exceptional products, service, and support and be a leader within the banking industry by building a full-service, first-class, and professional remote banking team. This is an on-site position. This is a Part-Time on Site Position * How You will Make an Impact * Teller Functions: Assumes responsibility for the efficient, effective, and accurate performance of teller functions to be processed using the ITM machines. Receives deposits, loan payments, disburses withdrawals, processes account transfers, verifies transactions, and resolves discrepancies in a timely manner. * Presents and explains Cadence Bank services and products to customers and assists in meeting their financial needs. Answer questions and solve problems for customers by listening, collecting data, securing answers, and reporting results to the inquiring party. * Performs file maintenance needs such as address changes, unlocking Cadence OLB, Debit Card limits, etc. * Takes complete ownership of every interaction whether it requires a call back or extended research. * Required to complete compliance, training, and all other training offered to ITM Specialists. * Seeks ways to streamline work processes and continuously improve the ITM experience. * Represents Cadence Bank in a positive and professional manner. * Maintains customer and other sensitive information with confidentiality. * Treats all co-workers and Cadence Bank customers with respect. Who You Are * One (1) year cash handling experience preferred. * Strong customer service background. * Excels in a fast-paced work environment while maintaining accuracy. * Exceptional time management skills. * Comfortable on camera, maintaining a friendly and professional appearance. * Professional and courteous verbal and written communication skills. * Ability to remain calm when difficult situations arise. * Ability to communicate, verbally, through video. * Experience communicating via virtual technology (Skype, FaceTime, Video Conf.) * Comfortable being evaluated against performance standards. * Willingness to take initiative to achieve team goals and model a good work ethic for others. * Ability to acquire working knowledge of Cadence Bank products and services. * Ability to become a subject matter expert in digital delivery channels and to discuss these channels with internal/external customers. * Able to use good judgment and discretion when handling confidential account information. * Ability to effectively handle fluctuating work demands. * High School Diploma or equivalent. * Regular and reliable attendance If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply.

What The Role Is Provides basic cash receipt and payment services in accordance with Cadence procedures. Assist customers with account questions. This position is on-site. How You will Make an Impact * Responsible for prompt and efficient customer transactions. ● Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement and enters deposits into computer system. ● Cashes checks and processes withdrawals; pays out money after verification of signatures and customers balances. ● Promotes and explains other Cadence products such as consumer and mortgage loans, IRAs, certificate of deposits, travelers checks and credit cards. ● Counts, checks and packages coins and currency. ● Balances cash drawer at the end of the shift and compares totaled amounts to computer-generated sheet and reports any discrepancies to the Branch Operations Leader as necessary. ● Reports malfunctions of teller terminal and other equipment used at the teller station. ● Responsible for checking night depository bags and recording proper information on Cadence's forms. ● Assist customers with routine inquiries regarding account balances and account information. ● Ensures that the teller stations are properly stocked with forms, supplies, etc. Who You Are * Good interpersonal communication and computer skills. * Ability to operate standard office equipment such as computer, adding machine and typewriter. * Ability to lift up to twenty-five (25) pounds. Education * High school diploma or equivalent. Characteristics * Regular and reliable attendance * Works cooperatively with others If your experience aligns with this description, please consider applying. Many skills are transferable among industries and a passion for the role and willingness to learn are important considerations. We believe that a diverse workforce creates problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

BASIC PURPOSE: Provide high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers. Other duties may be assigned. PRINCIPLE ACCOUNTABILITIES: * Provide high quality customer service within the branch, including: * Cash checks according to bank policies and procedures * Accept deposits for checking and savings accounts; verify cash and checks received; determine proper short and long-term holds to be placed on deposited funds, in accordance with Regulation CC. * Accept payments for various types of loans. * Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections. * Close checking and savings accounts. * Process night deposits; mail receipts and records. * Resolve customer's problems with scope of authority.Sell cashier's checks. * Order Debit/ATM cards; notify "Hot Card" department and complete unauthorized usage report. * Contribute to overall banking center operations * Balance cash and daily transactions and ATM. * Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, etc... * Verify check orders. * Prepare change order. * Assist with opening and closing banking center. * Support a sales environment and actively seek opportunities to cross-sell bank products, make customer referrals in support of the retail scorecard goal. * Adhere to the policies and procedures in Teller Manual. * Attend and/or complete applicable and required training sessions. EDUCATION, EXPERIENCE, SKILLS: * Education- High school diploma or equivalent (GED) * Experience- Three (3) months of cash handling, sales or related experience. BankFirst is an EO employer- Veteran/Disability

BASIC PURPOSE: Provide high quality customer service by accurately and efficiently completing bank transactions as well as identifying products to meet financial needs of bank customers. Other duties may be assigned. PRINCIPLE ACCOUNTABILITIES: Provide high quality customer service within the branch, including: Cash checks according to bank policies and procedures Accept deposits for checking and savings accounts; verify cash and checks received; determine proper short and long-term holds to be placed on deposited funds, in accordance with Regulation CC. Accept payments for various types of loans. Accept stop payments, revocations, stop ranges, alerts, address changes, check orders, deposit slip orders, telephone transfers, items for collections. Close checking and savings accounts. Process night deposits; mail receipts and records. Resolve customer's problems with scope of authority.Sell cashier's checks. Order Debit/ATM cards; notify “Hot Card” department and complete unauthorized usage report. Contribute to overall banking center operations Balance cash and daily transactions and ATM. Understand and ensure compliance for regulations and reporting, including but not limited to: BSA, OFAC, CIP, etc... Verify check orders. Prepare change order. Assist with opening and closing banking center. Support a sales environment and actively seek opportunities to cross-sell bank products, make customer referrals in support of the retail scorecard goal. Adhere to the policies and procedures in Teller Manual. Attend and/or complete applicable and required training sessions. EDUCATION, EXPERIENCE, SKILLS: Education- High school diploma or equivalent (GED) Experience- Three (3) months of cash handling, sales or related experience. BankFirst is an EO employer- Veteran/Disability

Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. This position must understand the importance of accuracy and protocol in transactions within bank policy while creating an exceptional customer experience and mitigating risk for both the customer and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate completion of transactions. Senior Tellers will carry additional operational and sales performance goals and will often serve as the critical back-up to the Head Teller. Senior Tellers will lead by example and serve as a role model in the branch in all facets of the teller role. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities An effective Teller is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution, and operational excellence. * Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc. * Recognize/identify all customer needs, cues, and clues in every transaction and properly refer customers to the platform for an additional needs based conversation * Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch teammate who can help address the concern * Maintain service knowledge standards in conjunction with related regulations, policies, and procedures * Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and performing branch capture procedures * Protect the bank from unnecessary risk by following compliance, risk, and operational procedures * Stay up-to-date and focused on all regulations, policies, and procedures related to Teller and other branch operations * Assist the Head Teller on additional operational procedures as necessary, including quarterly branch assessments * May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates * Perform other related duties as assigned Qualifications * High school diploma or equivalent required * 1 year teller experience and/or previous cash handling experience preferred * 6 months of customer service experience preferred * Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction * 10-Key skills * Mathematical skills, including the ability to count cash and coin in a fast paced environment * Good interpersonal skills * Effective written and verbal communication skills * Knowledge of and the ability to learn bank products and solutions * Ability to travel for training, other development opportunities, and between branches, as needed For all Senior Tellers: * Minimum of 1 year successful teller experience * Minimum of 1 year previous back-up Head Teller experience required Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. This position must understand the importance of accuracy and protocol in transactions within bank policy while creating an exceptional customer experience and mitigating risk for both the customer and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate completion of transactions. Senior Tellers will carry additional operational and sales performance goals and will often serve as the critical back-up to the Head Teller. Senior Tellers will lead by example and serve as a role model in the branch in all facets of the teller role. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities An effective Teller is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution, and operational excellence. * Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc. * Recognize/identify all customer needs, cues, and clues in every transaction and properly refer customers to the platform for an additional needs based conversation * Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch teammate who can help address the concern * Maintain service knowledge standards in conjunction with related regulations, policies, and procedures * Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and performing branch capture procedures * Protect the bank from unnecessary risk by following compliance, risk, and operational procedures * Stay up-to-date and focused on all regulations, policies, and procedures related to Teller and other branch operations * Assist the Head Teller on additional operational procedures as necessary, including quarterly branch assessments * May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates * Perform other related duties as assigned Qualifications * High school diploma or equivalent required * 1 year teller experience and/or previous cash handling experience preferred * 6 months of customer service experience preferred * Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction * 10-Key skills * Mathematical skills, including the ability to count cash and coin in a fast paced environment * Good interpersonal skills * Effective written and verbal communication skills * Knowledge of and the ability to learn bank products and solutions * Ability to travel for training, other development opportunities, and between branches, as needed For all Senior Tellers: * Minimum of 1 year successful teller experience * Minimum of 1 year previous back-up Head Teller experience required Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. This position must understand the importance of accuracy and protocol in transactions within bank policy while creating an exceptional customer experience and mitigating risk for both the customer and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate completion of transactions. Senior Tellers will carry additional operational and sales performance goals and will often serve as the critical back-up to the Head Teller. Senior Tellers will lead by example and serve as a role model in the branch in all facets of the teller role. RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER Responsibilities An effective Teller is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution, and operational excellence. * Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc. * Recognize/identify all customer needs, cues, and clues in every transaction and properly refer customers to the platform for an additional needs based conversation * Execute the Renasant Bank service standards in every customer and teammate interaction * Understand and listen for customer issues and concerns and either own the problem or refer to a branch teammate who can help address the concern * Maintain service knowledge standards in conjunction with related regulations, policies, and procedures * Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and performing branch capture procedures * Protect the bank from unnecessary risk by following compliance, risk, and operational procedures * Stay up-to-date and focused on all regulations, policies, and procedures related to Teller and other branch operations * Assist the Head Teller on additional operational procedures as necessary, including quarterly branch assessments * May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates * Perform other related duties as assigned Qualifications * High school diploma or equivalent required * 1 year teller experience and/or previous cash handling experience preferred * 6 months of customer service experience preferred * Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction * 10-Key skills * Mathematical skills, including the ability to count cash and coin in a fast paced environment * Good interpersonal skills * Effective written and verbal communication skills * Knowledge of and the ability to learn bank products and solutions * Ability to travel for training, other development opportunities, and between branches, as needed For all Senior Tellers: * Minimum of 1 year successful teller experience * Minimum of 1 year previous back-up Head Teller experience required Physical Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus. Work Environment The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May". This is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law. This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

Title: Teller Department: Retail Operations Reports To: Branch Manager Job Classification: Non-Exempt, Full-time HOPE (Hope Enterprise Corporation, Hope Credit Union and Hope Policy Institute) provides financial services; leverages resources; and engages in advocacy that strengthens the financial health of people in under-resourced Deep South communities. Since 1994, these efforts have benefited more than three million people in Alabama, Arkansas, Louisiana, Mississippi and Tennessee, and influenced billions in persistent poverty communities across the nation. Learn more at . Job Summary The Teller is responsible for processing various financial transactions for members, including deposits, withdrawals, and payments. They ensure the accuracy of all transactions, maintain a balanced cash drawer, and provide excellent member service. Tellers also promote HOPE products and services to meet customer needs and support the bank's sales goals. They play a crucial role in maintaining customer satisfaction and trust. Confidentiality is involved, and sensitive situations may be handled. This position is in the HOPE branch network's various locations. Essential Functions * Prepare and process teller transactions efficiently and effectively * Adhere to established cash handling and balancing procedures * Provide service excellence to all stakeholders * Achieve monthly growth and retention targets per individual Retail Work Plan * Adhere to all HOPE policies, procedures, and security protocols * Adhere to all regulatory compliance requirements * Perform general administrative duties such as attending meetings, report production, etc. * Perform other duties as assigned Accountability for Business Results * Cross-sell HOPE products Specified Authority Level * Access to teller drawer balance up to $10,000, exact value to be assigned * Access to vault with one member of management present Competencies/Skills * Attention to Detail - Taking responsibility for a thorough and detailed method of working. * Customer Focus - Knowing the (internal and externa!) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service. * Integrity - Upholding generally accepted social and ethical standards in job - related activities and behaviors. * Organizational Awareness - Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. * Results Orientation - Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance. * Teamwork - Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics. Desired Qualifications * Highschool diploma or GED required * 2+ years of experience of cash handling and customer service experience All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Additional Comments Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed by employees occupying this position; it should not be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis. Hope Enterprise Corporation does not participate in or engage in any form of visa sponsorship, including employment-based visa applications or extensions (e.g., H-1B, TN, O-1, OPT, STEM OPT, etc.). Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Trustmark's my Teller Center Tellers act as the Bank's personal representative with its customers by building strong relationships between the customer and the Bank. They enhance the customer's experience by providing exceptional, professional, and consistent service using the my Teller system. Tellers in the my Teller Center support and demonstrate our customer service standards, and are always professional and friendly. The tellers are also willing to work flexible work shifts to accommodate the extended operating hours and business needs of the my Teller Center. The position will also promote Trustmark's products and services, while exercising good judgment and discretion in a professional manner. Responsibilities Accurately process my Teller Machine routine transactions including but not limited to cashing checks, taking cash and check deposits, and processing payments through the Bank's on-line systems. Works independently and utilizes effective problem-solving skills to resolve issues; effectively uses position authority and knowledge of operating and security procedures in order to make on-the-spot decisions including exceptions, adjustments and overrides Continually safeguard the bank's assets and accurately balance an individual cash box on a daily basis. Work with a high degree of accuracy. Investigate and resolve all outages. Exercise good judgment and discretion while performing within the bank's guidelines, policies, procedures and performance standards. Serves the customer in a professional, courteous, efficient manner through prompt handling of all teller functions and demonstrates the Bank's customer service standards with both internal and external customers. Answers questions from prospects or customers and maintains good customer relations. Directs customers to proper personnel or other lines of business for more complex problems or services. Identify customer needs for bank products and services, matching products and services to those needs, and responding persuasively to customer questions and objections. Provide banking solutions through superior sales and service. Consistently meet and exceed sales referral goals set by management. Contribute to meeting my Teller Center and company goals and objectives. Perform additional duties as assigned. Qualifications High School diploma required Must have one of the following: Twelve (12) months face to face customer service experience and Six (6) months cash balancing responsibilities -OR- College degree completed or currently being pursued and enrolled. Basic knowledge of math concepts and principles to solve problems. Basic computer knowledge to enter, access, or retrieve data. Knowledge of Trustmark's Teller and Branch Policy and Procedures Ability to effectively communicate information and ideas both verbally and in writing. Uses logic and reasoning to identify the alternative solutions, conclusions or approaches to problems. Ability to work a schedule that may include some holidays and Saturdays. Provides outstanding customer service and information that meets the customer's needs, follows quality standards and meets company guidelines Demonstrates a strong attention to detail, accuracy, and organization. Displays selling skills and understands customer needs and wants. Ability to multi-task by operating several computer programs at one time. Ability to navigate through basic computer systems (Windows environment, email, etc.) Ability to stand as needed. Complete and successfully pass required skills test. Ability to display a professional appearance which includes but is not limited to dress, communication practices, and current fads Some college preferred Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. Note: This is a brief description of this position and is not limited to those described herein. Management retains the right to add, delete or modify any of these responsibilities at any time during employment.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. JOB FUNCTION / SUMMARY: A Teller at Hancock Whitney is primarily focused on creating 5-Star client interactions. These excellent service experiences are centered around accurate cash handling, speed of service, superior problem resolution, risk mitigation through fraud detection, and personalized value-added client discussions. Teller wages start at $15.50 per hour (depending on experience) and associates are eligible each quarter for an addition al monetary referral-based incentive depending on production. ESSENTIAL DUTIES & RESPONSIBILITIES: Works to build, maintain, and grow client relationships through quality, personalized client interactions based on 5-star client service, according to company standards. Handles client transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, money orders, and other forms of negotiable items. Handles client servicing requests such as service charge clarity and account maintenance. Maintains a working knowledge of products, services, and processes offered. Achieve required level of outbound phone calls using client and prospect lead list to educate clients on digital solutions and financial need resolution. Educates clients within the financial center on digital solutions such as mobile, online, and ATM offerings all centered around convenience. Refers clients to internal business partners as client needs are discovered. Assist with financial center morning and evening duties to include opening and closing the vault, working and locking the Night Depository, setting up workstation with supplies and cash, and balancing drawer/financial center. Assist in managing operational loss within a financial center to include: seeking supervisory override for transactions outside of authority, proper hold placement for loss mitigation, and superior balancing. Accurately utilizes equipment and remains knowledgeable of equipment functionality to perform role. Adheres to professionalism standards to include demeanor, dress, and station orderliness. May function in a mentor capacity offering guidance, instruction, and coaching to fellow associates enforcing policy and procedure. Assists in the responsibility of managing the lobby by actively engaging, greeting and directing client lobby traffic. Performs research for clients as needed. Other duties and special projects as assigned by Management. Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act. SUPERVISORY RESPONSIBILITIES: None. MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: High School Diploma or general education degree (GED). Minimum of 6 months cash handling and customer service experience required. Previous sales and referral experience strongly preferred. ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: Ability to travel if required to perform the essential job functions. Ability to work under stress and meet deadlines. Ability to operate related equipment to perform the essential job functions. Ability to read and interpret a document if required to perform the essential job functions. Ability to lift/move/carry approximately 30 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account. JOB FUNCTION / SUMMARY: A Teller at Hancock Whitney is primarily focused on creating 5-Star client interactions. These excellent service experiences are centered around accurate cash handling, speed of service, superior problem resolution, risk mitigation through fraud detection, and personalized value-added client discussions. Teller wages start at $15.50 per hour (depending on experience) and associates are eligible each quarter for an addition al monetary referral-based incentive depending on production. ESSENTIAL DUTIES & RESPONSIBILITIES: * Works to build, maintain, and grow client relationships through quality, personalized client interactions based on 5-star client service, according to company standards. * Handles client transactional needs such as processing deposits, withdrawals, check cashing requests, credit card advances, money orders, and other forms of negotiable items. * Handles client servicing requests such as service charge clarity and account maintenance. * Maintains a working knowledge of products, services, and processes offered. * Achieve required level of outbound phone calls using client and prospect lead list to educate clients on digital solutions and financial need resolution. * Educates clients within the financial center on digital solutions such as mobile, online, and ATM offerings all centered around convenience. * Refers clients to internal business partners as client needs are discovered. * Assist with financial center morning and evening duties to include opening and closing the vault, working and locking the Night Depository, setting up workstation with supplies and cash, and balancing drawer/financial center. * Assist in managing operational loss within a financial center to include: seeking supervisory override for transactions outside of authority, proper hold placement for loss mitigation, and superior balancing. * Accurately utilizes equipment and remains knowledgeable of equipment functionality to perform role. * Adheres to professionalism standards to include demeanor, dress, and station orderliness. * May function in a mentor capacity offering guidance, instruction, and coaching to fellow associates enforcing policy and procedure. * Assists in the responsibility of managing the lobby by actively engaging, greeting and directing client lobby traffic. * Performs research for clients as needed. * Other duties and special projects as assigned by Management. * Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act. SUPERVISORY RESPONSIBILITIES: None. MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE: * High School Diploma or general education degree (GED). * Minimum of 6 months cash handling and customer service experience required. * Previous sales and referral experience strongly preferred. ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS: * Ability to travel if required to perform the essential job functions. * Ability to work under stress and meet deadlines. * Ability to operate related equipment to perform the essential job functions. * Ability to read and interpret a document if required to perform the essential job functions. * Ability to lift/move/carry approximately 30 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.

Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash. Weekly Scheduled Hours: Various, depending on banking center needs. Averaging 20 hours weekly. Essential Duties and Responsibilities: Operational efficiency Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures. Process deposits, withdrawals, transfers and loan payment transactions for customers. Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.). Assist in daily balancing and processing of ATM(s), including the processing of all entries. Assist in the verification of deposits in the night and lobby depository. Assist with the dual control vault responsibilities. Stay informed of all operational updates and changes to ensure compliance with all current guidelines. Client experience Deliver excellent client experiences consistently and promptly resolve client issues effectively. Ensure an excellent overall client experience by assisting clients with select service needs. Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. Sales and service Identify cross selling opportunities and refer clients/prospects to the appropriate team. Promote bank products and services to further enhance client relationships. Compliance and risk management Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. Perform all other job-related duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted. High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience. Computer and Office Equipment Skills Microsoft Office Suite In addition, 10-key calculator; coin counter. DeGarmo Behavioral Assessment Requirement All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position The assessment takes approximately 12-15 minutes to complete Assessment results must be submitted prior to having your application evaluated by Talent Acquisition About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights • Medical with wellness incentives, dental, and vision • HSA with company match • Maternity and parental leave • Tuition reimbursement • Mentor program • 401(k) with 6% match • More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube

Provide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral-based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash. **Weekly Scheduled Hours:** Various, depending on banking center needs. Averaging 20 hours weekly. **Essential Duties and Responsibilities:** **Operational efficiency** + Handle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures. + Process deposits, withdrawals, transfers and loan payment transactions for customers. + Process miscellaneous transactions (bonds, municipal coupons, money orders, etc.). + Assist in daily balancing and processing of ATM(s), including the processing of all entries. + Assist in the verification of deposits in the night and lobby depository. + Assist with the dual control vault responsibilities. + Stay informed of all operational updates and changes to ensure compliance with all current guidelines. **Client experience** + Deliver excellent client experiences consistently and promptly resolve client issues effectively. + Ensure an excellent overall client experience by assisting clients with select service needs. + Enhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning. **Sales and service** + Identify cross selling opportunities and refer clients/prospects to the appropriate team. + Promote bank products and services to further enhance client relationships. **Compliance and risk management** + Expected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics. + Perform all other job-related duties as assigned. **Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted. High school diploma or GED required and 6 months of cash handling or teller experience strongly preferred or equivalent combination of education and experience. **Computer and Office Equipment Skills** Microsoft Office Suite In addition, 10-key calculator; coin counter. **DeGarmo Behavioral Assessment Requirement** + All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position + The assessment takes approximately 12-15 minutes to complete + Assessment results must be submitted prior to having your application evaluated by Talent Acquisition **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ******************** (https://urldefense.com/v3/\_\_https:/********************/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) . **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook (****************************************** X formerly Twitter LinkedIn (*************************************************** Instagram YouTube (********************************************************** Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

The Citizens Bank of Philadelphia is currently seeking a full-time Universal Banker for our Starkville location, as follows: Universal Banker Location Starkville, MS Hours Monday - Thursday, 8:00 to 5:00 Friday, 8:00 to 5:30 Provide excellent service to bank clients by conducting appropriate transactions within the New Accounts and Teller platforms. Meet the needs of clients through a hands-on approach to service, as well as facilitating referrals to other departments or employees when necessary. About the Opportunity The Citizens Bank opened in 1908 in Philadelphia, MS, and it quickly earned a reputation for safety, confidence, honesty, integrity, and hard work. Throughout its history, the bank held steadfast to its commitment to be a bedrock partner to the communities it serves. Today, still grounded in the principles on which we were founded, our bank serves the state of Mississippi through 26 branch offices and beyond with its digital and mobile banking solutions. Our high-tech, high-touch approach to full-service banking helps us provide the products and services of larger banks, but with a level of service that only a community bank committed to extraordinary service can provide. We're different. We appreciate and respect our past, but our sights are clearly set on building an even better bank for the future, and it starts with our people. Our commitment to making the bank a great place to work is woven into the fabric of our core values - SERVE. Essential Duties Process all new account transactions; Assist clients in their selection of various accounts and services; Cross-sell the bank's products and services; Open, maintain, and close all account types; Ensure complete client understanding of rates and FDIC insurance for depository accounts; Assist with questions or concerns regarding accounts, products, services or transactions. Assist with additional services and products such as online banking, mobile banking, remote deposit capture, ATM and debit cards, etc.; Perform traditional teller functions by accurately processing checking and savings deposits, withdrawals, loan payments, cash advances, etc.; Answer basic client inquiries regarding service charges and account histories while complying with disclosure requirements. Perform additional teller functions - buying and selling currency as needed, balancing vault/drawer, maintaining currency logs and target cash. Keep informed of changes in bank services and procedures in order to be effective in meeting client needs in a friendly, accurate, and fast manner. Open, maintain and utilize a TCB account, as well as other deposit services that are offered by the bank (online banking, debit card, TCB App, phone teller, etc.) to better service the client with regard to questions on these products. Performs all job functions in compliance with the requirements of banking laws and regulations. Performs other duties as required by supervisory personnel. The Right Person 1 - 3 years experience as a Universal Banker, CSR/New Accounts or similar position. Exceptional verbal and written communication skills. Exceptional customer service skills/background. Knowledge and use of Microsoft Office and other PC applications. High School or GED Equivalent. VEVRAA Federal Contractor

The Citizens Bank of Philadelphia is currently seeking a full-time Universal Banker for our Flowood location, as follows: Universal Banker Location Flowood, MS Hours Monday - Thursday, 8:00 to 4:30 Friday, 8:00 to 5:00 Provide excellent service to bank clients by conducting appropriate transactions within the New Accounts and Teller platforms. Meet the needs of clients through a hands-on approach to service, as well as facilitating referrals to other departments or employees when necessary. About the Opportunity The Citizens Bank opened in 1908 in Philadelphia, MS, and it quickly earned a reputation for safety, confidence, honesty, integrity, and hard work. Throughout its history, the bank held steadfast to its commitment to be a bedrock partner to the communities it serves. Today, still grounded in the principles on which we were founded, our bank serves the state of Mississippi through 26 branch offices and beyond with its digital and mobile banking solutions. Our high-tech, high-touch approach to full-service banking helps us provide the products and services of larger banks, but with a level of service that only a community bank committed to extraordinary service can provide. We're different. We appreciate and respect our past, but our sights are clearly set on building an even better bank for the future, and it starts with our people. Our commitment to making the bank a great place to work is woven into the fabric of our core values - SERVE. Essential Duties Process all new account transactions; Assist clients in their selection of various accounts and services; Cross-sell the bank's products and services; Open, maintain, and close all account types; Ensure complete client understanding of rates and FDIC insurance for depository accounts; Assist with questions or concerns regarding accounts, products, services or transactions. Assist with additional services and products such as online banking, mobile banking, remote deposit capture, ATM and debit cards, etc.; Perform traditional teller functions by accurately processing checking and savings deposits, withdrawals, loan payments, cash advances, etc.; Answer basic client inquiries regarding service charges and account histories while complying with disclosure requirements. Perform additional teller functions - buying and selling currency as needed, balancing vault/drawer, maintaining currency logs and target cash. Keep informed of changes in bank services and procedures in order to be effective in meeting client needs in a friendly, accurate, and fast manner. Open, maintain and utilize a TCB account, as well as other deposit services that are offered by the bank (online banking, debit card, TCB App, phone teller, etc.) to better service the client with regard to questions on these products. Performs all job functions in compliance with the requirements of banking laws and regulations. Performs other duties as required by supervisory personnel. The Right Person 1 - 3 years experience as a Universal Banker, CSR/New Accounts or similar position. Exceptional verbal and written communication skills. Exceptional customer service skills/background. Knowledge and use of Microsoft Office and other PC applications. High School or GED Equivalent. VEVRAA Federal Contractor