Team Leader jobs at Q2, LLC

Draper James is looking for a Full Time Supervisor for our Nashville Flagship Store! Candidate ideally has an undergraduate degree (business or fashion related discipline a plus), and 2-5 years of retail experience in a luxury or service driven environment. Draper James is a Southern inspired retail brand that embodies the personal style of its founder and creative director, Reese Witherspoon. The collection consists of ready-to-wear, accessories and home décor. As an employee of Draper James, you will be a member of a dynamic and innovative company that prides itself on quality product, attracting premiere talent, and creating an exceptional shopping experience. We value grace, charm, and sophistication. Overview: As the Draper James Supervisor, you are an integral member of the team who leads by example and exemplifies Draper James core values of grace and charm. Store staff can rely on you for support and motivation. You will partner with the Management Team to create an environment in which customers are engaged and all day to day operations are being successfully managed. Responsibilities: Leadership Create a positive in store culture where the team is inspired and empowered to meet and exceed sales goals. Foster an environment that consistently exceeds the customer's expectations Lead by example in achievement of sales goals and customer experience Delivering Results Achieve and exceed financial goals on a weekly, monthly and annual basis Achieve and exceed KPI goals Create strong community relationships and build brand equity in the market Assist Store Manager in creating, hosting and participating in marketing related events to drive traffic and build brand awareness Create and grow client relationships and build personal clientele through proactive client outreach Personnel Management Train, educate and develop team members on brand, culture, policy and product Deliver consistent and actionable feedback Operations Uphold all inventory and loss prevention practices Ensure the store is consistently operating in adherence to all policy and procedures Ensure merchandise is processed in a timely manner If interested in the above retail opportunity, please contact: **********************

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Deli Shift Leaders are responsible for supervising team members in the hot deli area. Along with providing excellent guest service, they are to assist the Deli Manager by ensuring that food in the hot deli is fresh and the area is kept clean and well stocked. The ideal candidate for this position will have a basic knowledge of food safety standards and have experience in the food service industry. Pay Rates Starting between: $14.20 - $21.10 / hour Qualifications Experience in a similar position, especially with a restaurant or foodservice background Incredible customer service skills & the ability to help maintain a customer focused culture Ability to maintain equipment according to food safety standards Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools When you join KIK Consumer Products, you're joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America's largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life. Your Role at KIK You will report to the Director of IT Operations and Service Desk. In this role, you will be responsible for managing the day-to-day IT operations at KIK's Corporate Headquarters in Lawrenceville. This includes supporting new employee onboarding, ensuring network and Wi-Fi reliability and security, maintaining end-user computing devices and applications, and managing conference room technology, printing services, and local servers. You will also oversee vendor and ISP relationships and handle local incident, problem, and change management activities. What You'll Bring Bachelor's degree in information Technology, Computer Science or related field preferred Minimum of 5 years of experience in IT systems analysis, infrastructure support or related technical roles. Proven experience with end-user computing, networking, system administration or application support. Proficiency in network fundamentals (LAN/WAN, TCP/IP, NDS, DHCP, VPN). Experience supporting end-user hardware and software. Familiarity with cloud technologies such as Microsoft 365, Azure or AWS. Experience with ticketing systems (ServiceNow, Jira, etc.). Exposure to automation or scripting (PowerShell, Python, etc.). Strong problem-solving and analytical abilities. Excellent communication and customer service skills, with the ability to explain technical concepts clearly. Strong documentation and process improvement mindset. Ability to work onsite at Lawrenceville, GA office, Monday-Thursday, with option to work remote on Friday. What You Will Get KIK offers a competitive salary and comprehensive benefits including health, wellness, dental, vision, life, and disability insurance. You can plan for your future with KIK's retirement savings options including employer match. KIK also recognizes the importance of continuing education and offers Education Assistance to our employees to encourage continued personal development and growth. About KIK We create the products and brands that people trust to clean, sanitize, and protect their homes and pools. We are one of North America's largest independent consumer product manufacturers with 16 North American manufacturing facilities. We also operate globally in Canada, Europe, and Australia. We are known for our portfolio of notable brands including Spic and Span and Comet cleaning products, Clorox Pool&Spa™ (under license), BioGuard , and Natural Chemistry pool chemicals. We are also the #1 producer in North America of store-brand (“private label”) bleach and a leading private-label provider of laundry detergent and additives, dishwashing products, general-purpose cleaning, and other home care products. Our global team of over 2,300 employees drives our capabilities in product development, product formulation, strategic sourcing, manufacturing, packaging design, brand marketing, project management, quality assurance, compliance, distribution, and logistics. Our organization is constantly evolving and is driven by a set of “One KIK” values - a dedication to following through on commitments in a customer-focused, profit-motivated way; while never compromising on safety, ethics, or integrity. KIK is an Equal Employment Opportunity / Affirmative Action employer. KIK does not discriminate against qualified applicants or employees based on race, color, age, religion, sex, pregnancy, national origin, ancestry, age, physical or mental disability, veteran status, status in uniformed services, sexual orientation, gender identity, gender expression, marital status, genetic information or any other status protected by law. KIK is also committed to providing reasonable accommodations for applicants and employees with protected disabilities to the extent required by applicable laws. If you require a reasonable accommodation to participate in the job application, or interview process, or to perform the essential functions of the job, please contact Human Resources immediately. Privacy Policy: ************************************************ What You'll Be Doing Serve as the IT lead for ALL IT services-own issues through closure and communicate status Coordinate and align with central IT (Infrastructure, Security, Applications, Integration, Data) while executing locally; escalate with clear diagnostics and business impact. Plan, prioritize, and deliver small/medium site projects (e.g., AP/switch refresh, Wi‑Fi tuning, room tech upgrades) with minimal supervision. Own the local IT runbook: site diagrams, vendor contacts, circuit inventory, asset list, SOPs, and recovery steps are current and accurate. Own WLAN/LAN performance & reliability. Troubleshoot/optimize Wi‑Fi (802.11 a/b/g/n/ac/ax/6E): RF/channel/power planning, roaming/sticky‑client fixes, interference mitigation. Administer LAN: switching and basic routing (VLANs, trunks, ACLs, QoS for voice/video, DHCP, DNS, NAT, static/OSPF). Perform packet capture/analysis (Wireshark/tcpdump) and isolate issues across OSI layers; Maintain network security hygiene: firmware/patching, NAC/802.1X/RADIUS, certificate management, segmentation, rogue AP detection. Manage circuits/ISPs (install, change, outage) for site and validate SLAs; maintain tidy/secure MDF/IDF, cabling standards, PoE budgets, and UPS health. Own end‑to‑end onboarding/offboarding and partner with central IT for device prep/provisioning, access setup (Entra ID/AD, M365), MFA/SSO, Wi‑Fi/VPN certs; day‑1 ready. Deliver Level 2 support for Windows/mac OS, iOS/Android, and core business apps; remote‑assist tools and knowledge‑base first. Manage endpoint compliance: encryption (BitLocker), patching, baselines, driver/BIOS updates, and posture enforcement. Maintain accurate asset inventory and chain‑of‑custody for devices and accessories. Own conference rooms/AV (Teams, cameras, mics, displays) and printing-reliable day‑to‑day experience and quick fixes. Perform basic local server/edge equipment care (reboots, media swaps, backup indicators) and coordinate with central teams for changes. Run incident/problem/change locally in the ITSM tool; drive root‑cause elimination for repeat tickets; contribute clean KB/SOP/runbooks. Support maintenance/change windows Track and report KPIs: network reliability, MTTR, first‑contact resolution, onboarding time‑to‑productive, asset accuracy, compliance posture. Provide input to site IT budgets (spares, small projects) and validate vendor quotes and invoices.

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply. Job Description Deli Shift Leaders are responsible for supervising team members in the hot deli area. Along with providing excellent guest service, they are to assist the Deli Manager by ensuring that food in the hot deli is fresh and the area is kept clean and well stocked. The ideal candidate for this position will have a basic knowledge of food safety standards and have experience in the food service industry. Pay Rates Starting between: $14.95 - $22.22 / hour Qualifications Experience in a similar position, especially with a restaurant or foodservice background Incredible customer service skills & the ability to help maintain a customer focused culture Ability to maintain equipment according to food safety standards Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Additional Information Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay Job Location Google Maps requires functional cookies to be enabled

Who is Boulevard? Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most. Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at how we (and YOU) can make that happen. We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most. Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too. Come do the best work of your life at Boulevard. Support is the first line of contact for customers reaching out for assistance and is responsible for supporting and strengthening business relationships with Boulevard customers. Customer satisfaction is never sacrificed while meeting service-level expectations. Whether business owners, front desk users, or service providers, our Support team is available to answer customer questions through multiple contact channels. T1 Team Leads contribute to the continual improvement of team efficiency, growth in skills, and customer experience by resolving complex T1 tickets, owning escalations from other T1 squads, supporting T1 Managers, and contributing to team enablement. This role reports directly to the T1 Senior Manager. This Team Lead will work Mon-Friday, 9-6 local + on-call Incident coverage (Saturday, some holidays, etc.). What you'll do here: Spend ~10-20% of the day supporting T1 Managers by: Contributing to knowledge, SOP, and macro management Surfacing process and product improvements Conducting peer enablement and mentorship Occasionally running team meetings in Support Manager absence Assisting Support leadership with ad hoc duties and projects T1 Ticket QA (calibrated with T1 managers) Spend ~60-70% of the day owning complex T1 tickets and T1 escalations: Assist customers via live chat, email, text, phone, and screen-sharing. Effectively scope, troubleshoot, anticipate downstream impact, and resolve technical issues while displaying ownership and empathy. Distill and effectively communicate technical information to customers with varying technical acumen. Exercise adaptable communication skills, independently determining when to modify existing macros or create new responses to fit each individual case. De-escalate spicy interactions with confidence (including escalations from more junior T1 specialists), effectively escalating through defined channels to resolve issues when necessary. Flex into other T1 ticket queues as needed based on volume fluctuations Identify incidents and accurately follow incident response protocol as Support Incident Commander (rotating with T1 Managers) Demonstrate agility, resilience, and the ability to exercise good judgement and critical thinking under pressure. Provide valuable customer insights by surfacing trends, churn risks, and upsell opportunities. Collaborate effectively with your immediate remote team and cross-functional partners, including Finance, Engineering, Product, and other Customer Experience teams. What you need to thrive: Experience: 3-5+ years technical support experience in a fast-paced SaaS startup environment, including minimum 1-2+ years in a senior Support role. Bonus if you have experience supporting a technical platform within the self-care, data or medical industries. Technical aptitude: Previous experience supporting a complex technical platform that manages data, reporting, users, scheduling, payments, inventory or a combination of several of these using internal resources and external tools such as Postmark. Well-versed in incident response at the Tier 1 Support level. Joy for details: Every i is dotted, every t is crossed. Our customers mind the details for their clients, and we do the same for them, with pleasure! Let's-do-this energy: Bring your customer support hat, let your curiosity shine, and jump into our entrepreneurial, fast-paced environment! High EQ: You're a natural peer leader, modeling how to effectively navigate internal relationships and complex customer interactions by utilizing your versatile communication style, sophisticated interpersonal skills, and displaying a resilient spirit. Outstanding customer rapport: Give life to our Boulevard values by personifying the brand in every interaction, delighting customers and remaining mindful of the customer experience with your exceptional verbal and written communication skills. Patience, Positivity, Problem solving: Acting as a peer leader on the Support team requires an extra dose of patience, meeting challenges or conflict with a solutions-oriented approach that solves the immediate issue while planning future prevention. Flexibility: Boulevard customers operate businesses that extend beyond the traditional 9-5; in addition to the standard schedule team members may occasionally work extended days as needed and provide on-call coverage on holidays How We'll Take Care Of You: Your total budgeted cash compensation for this role is between $63,000 - $91,000 USD, depending on your current skills, experience, training, and overall market demands. This salary range is subject to change, and there is always room for growth and advancement. In addition to the wonderful people you'll get to work with and challenging projects that'll push you - Boulevard is here to make sure you're always at the top of your game emotionally, mentally, and physically. ✨ We've got you covered with a 401(k) match plus dental, medical, vision, and life insurance. 🏝 Take a break whenever you need with our flexible vacation day policy. 🖥 Fully remote so you can choose where you want to work. You'll receive a work from home stipend every month. 💚 Family planning resources and specialized support programs. 🔮 Equity: get ahead on the ground floor and grow with Boulevard. 💅 Boulevard Bucks Learning and Development program allows employees to explore businesses in the market we serve. 📲 We recommend following our official LinkedIn page to stay up to date on all things Boulevard life! Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job DescriptionDescription: Who We Are Acumera is now Scale Computing! Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. We're a growing company looking for motivated professionals to join our team! About the Role The Technical Support Team Lead is a key queue and resource administrator in our Support organization. We believe in best-ever experiences from the inside out - so this means we're looking for an approachable, friendly candidate who will love their co-workers as much as we love them. This position will work closely with Support Engineers at all levels, focusing on overall queue and team health within the organization through impactful metrics, processes, training, and cross-functional project involvement. As needed, the Technical Support Team Lead will work with the Support Management team to identify technical needs, resources, training & education, and make recommendations to help Scale Computing innovate our products. The Team Lead is focused on the day-to-day operations of the queue, team, and resource management. Great candidates will look like this: Enjoy troubleshooting and problem-solving analytically A team player who can work well within the team and collaborate cross-functionally, especially in a remote environment An excellent communicator who is efficient and effective with customers and colleagues via web conferences, email, and in-person interactions A motivated self-starter who thrives on prioritization and follow-through with a technical hands-on approach Passionately creative in mindset and has the ability to adapt quickly to evolving business needs Requirements: ResponsibilitiesQueue & Escalation Management Manage e-mail, chat, and phone queues Monitor case volume per Engineer Assist in conducting and delivering monthly case audits Identify case management enhancements & improvements as needed Identify, triage, and assign all defined support escalations including the oversight/ownership of all assigned Sales escalations and survey responses Resource Management Review all Service case assignments for the day Work with Customer Success Coordinators on post-mortem Service case reviews, audits, & feedback SOP adherence for PTO and calendar bumpers Create schedules for lunch, focus time, training, on-call, & holiday coverage Reporting Management Create and own dashboards and reporting on queue health keeping support leadership updated on trends and analytics Perform monthly case audits for each support engineer Team Management Drive support engineers positive performance through 1:1 coaching, team meetings, providing feedback during case audits Address all non-compliance or negative shifts in Support Engineer performance and provide verbal warnings for SOP non-compliance Escalate unresolved non-compliance and personnel issues to managers as needed. Reporting Structure Manage a combination of Tier 1, Tier 2, and Tier 3 support engineers Reports to Technical Support Manager Requirements, useful skills/experience 2+ Years working in a team of 10 or more Technical Support Engineers SC//Hypercore Support T2 level or above Proficient communication skills (written and oral) Time management and task prioritization skills Exceptionally motivated and motivational High attention to detail Steady composure in the face of difficult situations Experience with Scale Computing products a plus Knowledge of current Hyperconvergence, Edge technologies, and emerging trends Perks and Benefits Group medical insurance. Casual dress code. Hybrid Work schedule Paid company holidays. Cab Facilities. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow. Scale Computing is an equal-opportunity employer. The final candidates will be subject to a pre-employment background check.

RAVN Group ("RAVN") is pushing the boundaries of innovation in the aviation industry, focusing on cutting-edge technology and advanced aerospace solutions. As part of the RAVN team, you'll be at the forefront of revolutionizing pilot training on military grade aircrafts and aerospace engineering in the defense sector. RAVN provides combat or high maneuver training for pilots, RDT&E, and maintenance services with its fully owned fleet of aircraft. Job Description: Company Summary RAVN is pushing the boundaries of innovation in the aviation industry, focusing on cutting-edge technology and advanced aerospace solutions. As part of the RAVN team, you'll be at the forefront of revolutionizing pilot training on military grade aircrafts and aerospace engineering in the defense sector. RAVN provides combat or high maneuver training for pilots, RDT&E, and maintenance services with its fully owned fleet of aircraft. Department Summary The RAVN Aerospace Maintenance Department is a mission-focused, highly skilled team dedicated to ensuring the safety, readiness, and performance of our tactical aircraft fleet. With over 50 years of combined experience supporting military adversary air programs, our team brings deep expertise in tactical aviation maintenance. Staffed by certified A&P aircraft mechanics, technicians, quality assurance professionals, and logisticians, we deliver precise, efficient, and compliant maintenance operations. Our commitment to operational excellence is central to RAVN's mission, enabling safe, seamless, and reliable flight operations in demanding environments. Position Summary As the Maintenance Lead for the maintenance department, you will be responsible for the maintenance, inspection, and troubleshooting of Airframe and Powerplant systems aircraft, reporting to the Director of Maintenance in the accomplishment of functions supporting Close Air Support flights. The ideal candidate is a technically astute, disciplined, and team-oriented professional with extensive aircraft maintenance leadership experience. This role requires strong organizational skills, attention to detail, and the ability to lead and mentor a skilled maintenance team in a fast-paced, mission-critical environment. Flexibility is essential, as cross-training and additional duties may be assigned at leadership's discretion to meet evolving mission demands. Requirements Maintain the premises in a clean and organized manner Schedule and supervise all maintenance tasks Provide accurate aircraft flight hours, weapons and fuel expended to the site Program Manager Establish a planned maintenance flow that balances mission accomplishment and scheduled maintenance Track and approve maintenance PTO requests and timesheets Perform routine support equipment inspections and maintain and perform necessary corrective actions to include unscheduled maintenance Ensure safe operation and maintenance of all assigned ground support equipment Procure all appropriate tools and equipment required to complete assignments Enforce and follow all company, OSHA and customer safety regulations Record all inspection/maintenance actions using logbooks, computer terminals or other means as required Enforce and follow all safety procedures and practices as established by the Company Repair, rework and replace components or parts of CFSE to ensure proper operation Assure that all required forms and documents are properly filled in and signed after maintenance work completion Assemble and install electrical, avionic, mechanical, hydraulic, structural components and accessories using hand tools and power tools Remove and/or install aircraft components, test IAW MM, and troubleshoot aircraft systems Repair, replace and rebuild aircraft structures, systems, and functional components Service, repair, troubleshoot and modify aircraft and aircraft engines Perform storage and shipment requirements on engines and support equipment to include documentation Load and download aircraft weapons systems Have or have the ability to obtain a secret clearance. Desired Experience/Skills Active US federal government security clearance (ability to obtain one) Experience with turboprop and jet aircraft A minimum of 8+ years of aircraft management experience A&P Certificate 2+ years of working with COMSEC experience 2+ years as a Safe-for-Flight Travel within the US Ability to remain calm in high paced environments Good communication skills Excellent interpersonal skills Pass a drug screening test Physical Demands Occasional lifting of up to 50 pounds. Regular use of hands and fingers to handle, feel, or operate objects, tools, or controls, reaching with hands. Regularly ascend/descend stairs. Occasional aircraft hangar or warehouse environment with exposure to loud noises, fumes from engines and chemicals, unpredictable climate (hot/cold), and electrical shock, or trip or slip hazards. May be exposed to or required to handle hazardous material. Specific work hours determined by operational, departmental, or contractual requirements. Occasional evening, weekend, holiday work may be required. Travel to various work sites may be required. Other duties as assigned. Work Authorization Must be lawfully eligible to work in the United States and complete an I-9 Form. Must have a clean driving record. RAVN Aerospace is a Drug & Alcohol-Free Workplace. Pre-employment, random, or for cause drug/alcohol testing (including for marijuana) required. Pre-employment and ongoing physical certifications. RAVN Aerospace is an EEO/AA/Disabled/Veterans Employer I understand that if an offer of employment is made, I may be required to undergo investigation into all statements and references contained in this application. Said investigation may include credit, driving, criminal background, professional references, and other background checks. By applying for this position, I authorize post-offer investigation into my background as necessary and as a condition of employment. Note: a criminal conviction does not constitute an automatic bar to employment and will be considered only as it substantially relates to the position in question.

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us? We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Team Lead Customer Support for our Raleigh office. The Team: We are the team responsible for the technical support of our global customers and partners for all questions related to our software. We form the internal interface between our customers and our consulting, data science, development, product management and OEM partner. The Role: As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software. You will be the primary contact for the planning, installation and integration of our software, as well as for answering and documenting technical questions The work you'll do: Enable the Customer Support Engineers' success by developing a transparent, collaborative, and customer centric team. Ensure your team builds the agility, technical expertise and interpersonal skills needed to support our global customers and partners effectively Conduct performance reviews, provide coaching, share feedback regularly and partner with employees on career development by applying our Celonis Values Manage all aspects of customer support delivery, including daily operations, scheduling, meetings, addressing customer feedback, creating and refining support processes Foster a strong partnership between the different Celonis Support teams and stakeholders in other regions and Celonis Lines of Businesses Partner with regional and global peers at Celonis to ensure consistency and follow-through for global processes and coordination of resources Work schedule: 24by7 The qualifications you need: Bachelor's or Master degree in computer science, IT, engineering, management, business 5+ years of experience leading and developing Customer Support teams in a global and innovative environment (ideally in startup environments) Strong customer focus and service mindset, excellent communication and interpersonal skills Ability to set individual goals and targets for the team and communicate the strategy, tactics and behaviors required to achieve those goals Proven flexibility and ability to adapt to ambiguous and fast changing situations Ability to manage high pressure situations and drive escalations to resolution Proven experience in international customer handling and management ITIL Foundation Certification, addition ITIL Certificates are a plus What Celonis Can Offer You: Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. Connect and Belong: Find community and support through dedicated inclusion and belonging programs. Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. Collaborate Globally: Join a dynamic, international team of talented individuals. Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us? We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms. We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Team Lead Customer Support for our Raleigh office. The Team: We are the team responsible for the technical support of our global customers and partners for all questions related to our software. We form the internal interface between our customers and our consulting, data science, development, product management and OEM partner. The Role: As part of the 2nd Level Support Team you will take over the technical support (remote) of our global customers and partners for all questions related to our software. You will be the primary contact for the planning, installation and integration of our software, as well as for answering and documenting technical questions The work you'll do: * Enable the Customer Support Engineers' success by developing a transparent, collaborative, and customer centric team. Ensure your team builds the agility, technical expertise and interpersonal skills needed to support our global customers and partners effectively * Conduct performance reviews, provide coaching, share feedback regularly and partner with employees on career development by applying our Celonis Values * Manage all aspects of customer support delivery, including daily operations, scheduling, meetings, addressing customer feedback, creating and refining support processes * Foster a strong partnership between the different Celonis Support teams and stakeholders in other regions and Celonis Lines of Businesses * Partner with regional and global peers at Celonis to ensure consistency and follow-through for global processes and coordination of resources * Work schedule: 24by7 The qualifications you need: * Bachelor's or Master degree in computer science, IT, engineering, management, business * 5+ years of experience leading and developing Customer Support teams in a global and innovative environment (ideally in startup environments) * Strong customer focus and service mindset, excellent communication and interpersonal skills * Ability to set individual goals and targets for the team and communicate the strategy, tactics and behaviors required to achieve those goals * Proven flexibility and ability to adapt to ambiguous and fast changing situations * Ability to manage high pressure situations and drive escalations to resolution * Proven experience in international customer handling and management * ITIL Foundation Certification, addition ITIL Certificates are a plus What Celonis Can Offer You: * Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business. * Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities. * Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here. * Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs. * Connect and Belong: Find community and support through dedicated inclusion and belonging programs. * Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future. * Collaborate Globally: Join a dynamic, international team of talented individuals. * Empowered Environment: Contribute your ideas in an open culture with autonomous teams. About Us: Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. Get familiar with the Celonis Process Intelligence Platform by watching this video. Celonis Inclusion Statement: At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen. Your Privacy: Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process. Please be aware of common job offer scams, impersonators and frauds. Learn more here.

**We Create Products and Brands That People Trust to Clean, Sanitize, and Protect Their Homes and Pools** When you join KIK Consumer Products, you're joining a team that cares about the work we do and also about each other. We bring exceptional brands and products to consumers that help them protect the health and wellness of their families and the cleanliness of their homes and pools. We are committed to building a culture of performance driven by accountability, collaboration, and agility that enables timely fact-based decision-making and exceptional execution with unwavering ethics. As one of North America's largest independent manufacturers of consumer products, KIK helps a large portfolio of brands and retailers bring their products to life. **Your Role at KIK** You will report to the Director of IT Operations and Service Desk. In this role, you will be responsible for managing the day-to-day IT operations at KIK's Corporate Headquarters in Lawrenceville. This includes supporting new employee onboarding, ensuring network and Wi-Fi reliability and security, maintaining end-user computing devices and applications, and managing conference room technology, printing services, and local servers. You will also oversee vendor and ISP relationships and handle local incident, problem, and change management activities.

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for a talented Part-Time Team Lead that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. You will support product flow and apply merchant and customer service skills to curate a compelling in-store experience. Responsibilities will include: LEADERSHIP & TEAM MANAGEMENT Supports the Store Manager in recruiting, hiring, and retaining top talent Supports the Store Manager in creating and maintaining a succession strategy Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities. Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports. CUSTOMER EXPERIENCE Cultivates an environment of genuine customer connection Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values Facilitates an energized pace, positive service environment and team development Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer VISUAL AND BUSINESS OPERATIONS Facilitates the sharing of product knowledge Upholds stock-to-sales processes, presentation standards, and manages product placement Maintains an effective store structure, floor plan, and appropriate fixture usage Upholds and ensures compliance with shipments, transfers and restock standards Adheres to and develops awareness around internal and external Loss Prevention procedures COMMUNICATION AND RELATIONSHIPS Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision Qualifications: 2+ years Retail Management experience Must be available to work 15-20 hours per week Exceptional leadership, selling, and customer service skills Strong merchant skills and a history of delivering financial results Proven record of hiring and developing great talent Experienced in coaching, counseling & conflict resolution Independent, proactive, results-driven work ethic Utmost character, honesty, and transparency Requirements: High School Diploma required (College Degree preferred) Must be at least 18 years of age or older Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. Ability to deliver excellent customer service while implementing loss prevention practices Able to lift up to 30lbs regularly and perform store maintenance tasks Must have reliable transportation Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed Part-Time Benefits: Competitive hourly compensation + incentives Free boots and generous employee discount The hourly rate for this position is $[X] - $[Y]. The actual compensation will be based on factors such as the candidate's skills, qualifications, and experience. About Us: Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It's not the easiest or cheapest method, but we're committed to classic construction techniques that stand the test of time. With 42 retail stores (and counting) across the country, we're bringing western goods into new frontiers and aim to be the most welcoming brand in western. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow! Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try! We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for a talented Part-Time Team Lead that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. You will support product flow and apply merchant and customer service skills to curate a compelling in-store experience. Responsibilities will include: LEADERSHIP & TEAM MANAGEMENT * Supports the Store Manager in recruiting, hiring, and retaining top talent * Supports the Store Manager in creating and maintaining a succession strategy * Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities. * Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports. CUSTOMER EXPERIENCE * Cultivates an environment of genuine customer connection * Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values * Facilitates an energized pace, positive service environment and team development * Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer VISUAL AND BUSINESS OPERATIONS * Facilitates the sharing of product knowledge * Upholds stock-to-sales processes, presentation standards, and manages product placement * Maintains an effective store structure, floor plan, and appropriate fixture usage * Upholds and ensures compliance with shipments, transfers and restock standards * Adheres to and develops awareness around internal and external Loss Prevention procedures COMMUNICATION AND RELATIONSHIPS * Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards * Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision Qualifications: * 2+ years Retail Management experience * Must be available to work 15-20 hours per week * Exceptional leadership, selling, and customer service skills * Strong merchant skills and a history of delivering financial results * Proven record of hiring and developing great talent * Experienced in coaching, counseling & conflict resolution * Independent, proactive, results-driven work ethic * Utmost character, honesty, and transparency Requirements: * High School Diploma required (College Degree preferred) * Must be at least 18 years of age or older * Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. * Ability to deliver excellent customer service while implementing loss prevention practices * Able to lift up to 30lbs regularly and perform store maintenance tasks * Must have reliable transportation * Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed Part-Time Benefits: * Competitive hourly compensation + incentives * Free boots and generous employee discount The hourly rate for this position is $[X] - $[Y]. The actual compensation will be based on factors such as the candidate's skills, qualifications, and experience. About Us: Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It's not the easiest or cheapest method, but we're committed to classic construction techniques that stand the test of time. With 42 retail stores (and counting) across the country, we're bringing western goods into new frontiers and aim to be the most welcoming brand in western. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow! Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try! We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy. Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.

Lead Nephrology Physician  Monogram Health is seeking a skilled and compassionate full-time Lead Nephrologist to join our team in delivering value-based care to patients with kidney diseases. The ideal candidate will be passionate about improving patient outcomes for patients with kidney disease, reducing healthcare costs, and enhancing the overall quality of care. Highlights & Benefits  Opportunity to work in a dynamic, fast-paced and innovative organization that is transforming the delivery of polychronic disease care Autonomous schedule with In-home visits in a value-based care model  Competitive salary plus company bonus program  Full benefits including medical, dental, vision and life insurance.  Paid time off and 401(k) with matching contributions Relocation assistance and sign on bonus on case-by-case  Roles & Responsibilities  Provide comprehensive nephrology care to patients with acute and chronic kidney diseases at home as well as dialysis facilities.   Collaborate with interdisciplinary teams to develop and implement value-based care initiatives aimed at improving patient outcomes and reducing healthcare costs.  Utilize evidence-based practices and clinical guidelines to optimize the management of kidney disease and associated comorbidities.  Engage in patient education and shared decision-making to empower patients in managing their kidney health.  Utilize technology and data analytics to track and monitor patient outcomes, identify areas for improvement, and drive continuous quality improvement.  Actively participate in multidisciplinary care conferences and meetings to review complex cases and collaborate on treatment plans.  Drive key clinic metrics that impact kidney care - Home Dialysis rate, permanent access, planned dialysis start in the outpatient setting and conservative kidney management.   Position Requirements  Must be willing and able to obtain hospital privileges at required facilities. Medical degree from an accredited medical school.  Board certification in Internal Medicine and Nephrology.  Current state medical license and DEA registration without restrictions Strong clinical skills and experience in managing patients with kidney diseases across various settings, including inpatient, outpatient, and dialysis.  Commitment to delivering patient-centered care and promoting shared decision-making.  Excellent communication and interpersonal skills, with the ability to effectively collaborate with patients, families, and healthcare teams.  Experience with value-based care models, quality improvement methodologies, and population health management initiatives preferred.  About Monogram Health: Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum. Monogram Health is based in Nashville, Tennessee, operates throughout 37 states, and is privately held by Frist Cressey Ventures, Norwest Venture Partners, TPG Capital, as well as other leading strategic and financial investors. To learn more about Monogram Health, ranked by Inc. Magazine as 2024's No. 3 fastest growing private company in the United States, please visit here.

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for a talented Part-Time Team Lead that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. You will support product flow and apply merchant and customer service skills to curate a compelling in-store experience. Responsibilities will include: LEADERSHIP & TEAM MANAGEMENT Supports the Store Manager in recruiting, hiring, and retaining top talent Supports the Store Manager in creating and maintaining a succession strategy Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities. Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports. CUSTOMER EXPERIENCE Cultivates an environment of genuine customer connection Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values Facilitates an energized pace, positive service environment and team development Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer VISUAL AND BUSINESS OPERATIONS Facilitates the sharing of product knowledge Upholds stock-to-sales processes, presentation standards, and manages product placement Maintains an effective store structure, floor plan, and appropriate fixture usage Upholds and ensures compliance with shipments, transfers and restock standards Adheres to and develops awareness around internal and external Loss Prevention procedures COMMUNICATION AND RELATIONSHIPS Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision Qualifications: 2+ years Retail Management experience Must be available to work 15-20 hours per week Exceptional leadership, selling, and customer service skills Strong merchant skills and a history of delivering financial results Proven record of hiring and developing great talent Experienced in coaching, counseling & conflict resolution Independent, proactive, results-driven work ethic Utmost character, honesty, and transparency Requirements: High School Diploma required (College Degree preferred) Must be at least 18 years of age or older Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. Ability to deliver excellent customer service while implementing loss prevention practices Able to lift up to 30lbs regularly and perform store maintenance tasks Must have reliable transportation Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed Part-Time Benefits: Competitive hourly compensation + incentives Free boots and generous employee discount About Us: Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It's not the easiest or cheapest method, but we're committed to classic construction techniques that stand the test of time. With 42 retail stores (and counting) across the country, we're bringing western goods into new frontiers and aim to be the most welcoming brand in western. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow! Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try! We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our . Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.

With our Customers, we Listen. Learn. Deliver. Guided by the values of the company, the Laboratory Supervisor is responsible for overseeing all aspects of laboratory operations including staff leadership, safety and quality compliance, analytical processes, and continuous improvement initiatives. This role is based in Tifton, GA and serves as a technical liaison supporting internal teams and external customers. Our People Promise No Nonsense - We are bold and direct High Touch - It's business and it's personal Informal - We are approachable at all levels Take Initiative - We are free to explore Can Do - We believe anything is possible Summary: The function of the Packaging Team Leader is to package third-party customers and group products following all safety, quality and packaging procedures by providing direction to teams of Packaging Operators. Core Duties and Responsibilities: (Other duties may be assigned) * Prepare and set up packaging equipment. * Prepare and stage all materials for packaging line. * Complete reporting as necessary, including recording Lot Numbers, etc. * Operate and troubleshoot various packaging fillers. * Operate and troubleshoot various bag and/or cap sealers. * Operate and troubleshoot various box sealers. * Stack product on pallets based on required standards. * Operate stretch wrap equipment. * Operate forklift. * Provide training and direction to Packaging Operators (2 - 4) on one or more packaging lines simultaneously. * Any other duties as assigned by Packaging Supervisor, Plant Manager or other Supervisor or Manager Qualifications: * Must be able to work overtime when required, including weekends and holidays * Must be able to work in a high volume/high speed environment * Must be able to demonstrate attention to detail. * Must be able to read and write English. * Must be able to stand for up to 12 hours per day. * Must be able to work in extreme temperatures. Minimum Education/experience: High School Diploma or GED. Prefer at least one year packaging experience. Physical Demands: Regularly required to stand, bend and lift up to 70 pounds frequently throughout the day. Must be able to see and hear. Work Environment: Plant environment. Regular exposure to elements such as odor, noise, dust, heat, cold or chemicals. Will be required to perform other duties as requested, directed or assigned.

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. What you'll be doing You'll lead a highly KPI-driven team of customer support, ensuring performance targets are consistently met while maintaining a strong focus on quality. Also making sure we deliver exceptional service to customers, restaurants, and courier partners. You'll set the tone for high-quality support, guide your team's development, and ensure each shift runs smoothly and efficiently. Day-to-day in this role you'll: * Handle and oversee support for customers, restaurant partners, and courier partners. * Lead by example, deeply learning all support workflows and coaching the team toward consistently high standards. * Train, mentor, and onboard new team members, acting as a sparring partner for their development. * Support team alignment by translating performance insights into clear actions. * Drive a strong performance culture by monitoring KPIs, identifying gaps, and taking action quickly and effectively. * Act as a change champion by guiding your team through new processes, tools, and operational shifts with clarity and adaptability. * Communication with the cross-functioning departments. Our humble expectations * Excellent communication skills in both Georgian and English, with the ability to adjust your tone to any audience. * Previous experience in Customer Support or Customer Service, with a customer-obsessed mindset is a plus. * Proven experience in leading a team of 15+ members. * Experience leading a highly KPI-driven team with a track record of achieving strong, consistent results. * High adaptability, comfortable navigating operational changes and helping your team adjust to new ways of working. * Strong change-management mindset with the ability to communicate updates clearly and keep the team aligned Ability to guide and motivate people, helping them understand purpose, performance, and growth. * Strong multitasking skills and the ability to prioritise in a fast-paced environment. * Tech-savvy, quick to learn new systems and tools. * Comfortable analysing data and turning insights into actions; strong Excel skills. * A can-do attitude and willingness to roll up your sleeves in a startup environment. What we offer * Health Insurance * Sports Benefits * Wolt Credits * Employee Assistance Program (EAP) Next steps If this role sounds like the right fit for you, we'd be excited to get to know you. Apply now, we can't wait to receive your application! Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Are you an experienced customer experience professional with leadership skills and a strong passion for being strategic and using insights to deliver exceptional service? Does leading support within one of Europe's fastest-growing tech companies sound like your next adventure? If the answers to the questions are "yes" then keep reading! Role background Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners. We launched in Georgia in April 2018 and have since then started conquering the food delivery scene in Tbilisi, Batumi, Rustavi and Kutaisi As our team is growing, we're looking for a Support Lead to join our team in Georgia! In our Support team there is no typical day. To be successful in this role you will need to be independent, customer-oriented, and have excellent interpersonal and relationship-building skills to provide best support to our Customers, Restaurants and Courier Partners. We are looking for someone who takes ownership beyond the obvious and who can take that extra step to support the team. As a Team Lead you will be not only helping to provide the best customer support for Wolt in Georgia, but also make sure that our Support team is working in the best possible way during their shifts! You will inspire a high quality standard of service that we provide to our customers and partners. What you'll be doing * Handling Customer, Restaurant and Courier Partner Support. * Leading by example: For us at Wolt, customer interactions serve a larger purpose than simply fixing problems, this is why you will learn our Support from A to Z, and will continuously raise the bar of the service we provide. You will have the responsibility of managing the team together with your Support Lead colleague. Being able to act as a sparring partner helping your colleagues to grow is a key ability. * Shift Scheduling: Participate in scheduling the shifts in the Support Team and searching for the best possible ways to do it. * Recruiting: You will ensure that the Support Team delivers a first-class performance week in and week out despite being the fastest growing team within Wolt Georgia. So, you need to be able to spot the best talent 'out there'. * Training: You enjoy learning and teaching others. This includes onboarding processes and mentoring the whole team whenever it's needed. Our humble expectations * You can formulate yourself very well, both verbally as well as in written form. That holds for Georgian and English. * As an excellent communicator you have the ability to adapt your tone to your audience. * You are customer obsessed and have experience in Customer Support or Customer Service. * You have experience in leading a team. * You enjoy working together and leading a growing team, and making sure your colleagues always understand the purpose of what they do and what defines a great performance. * Multitasking is your strong suit and you're prepared to manage multiple incoming interactions simultaneously, and effortlessly determine which to prioritize. * You are tech savvy and a quick learner. * You are able to translate data into actions and make the rest of the core team understand how Customer Support is progressing, so you need to have good Excel skills. * You have a can-do attitude and are ready to roll up your sleeves and get to work in a fast-paced startup environment. If this sounds like you, don't hesitate to apply! Please attach your CV in English! Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Are you keen to work somewhere that's stimulating and friendly, with loads of opportunities for growth and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Claims Team Leader to join us at INSHUR! We're based in Dallas, TX , with offices in New York City and Westlake, CA ️ and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home . You'll have the opportunity to work remotely while also connecting with your colleagues at our Dallas office 3 days a week, fostering a dynamic and supportive environment. Supported by (and reporting to) Head of Claims, you'll be joining a friendly team of 3 leaders and 25 overall who believe in delivering great customer service at scale. We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do As our Claims Team Leader, you will be responsible for supervising, mentoring, and developing a team of up to 8 Claim Specialists who will be handling commercial auto claims across the country. In this role, you will be a key leader in our regional office in Irving, TX. While we prioritise aptitude and passion over a strict checklist of requirements, we've outlined a core set of skills we believe will lead to success in this role. To make things clear, we've categorised them into "essentials to thrive in the role" and "additional skills that could set you apart" We'd love to hear from you if you have …these essentials to thrive in the role; * Auto Claims Expertise: Strong experience handling personal auto and/or commercial auto claims. * Experienced Team Leader: At least 12 months of supervising claim specialists or direct reports in personal or commercial auto claims. * Licensed Adjuster: Current Texas adjuster's license, with the ability to obtain California and New York licenses within 60 days. * Team Development: Proven ability to lead, mentor, and develop claim professionals to achieve high performance. * Phone-Based Claims: Experience managing a phone-based claims unit to optimize efficiency and drive strong results. * End-to-End Claims Oversight: A track record of overseeing complete commercial auto claim activity while ensuring accuracy and compliance. * Coaching & Performance Management: Skill in coaching and managing performance to elevate both individual and team capability. * Scaling Teams: Experience hiring, onboarding, and developing claims talent to build and scale a high-performing team. * Process Improvement: Demonstrated success in identifying and implementing process improvements within a claims environment. * Collaborative Work Style: A collaborative approach that fosters teamwork, shared accountability, and a positive, productive culture. * Regulatory & Licensing Knowledge: Strong knowledge of regulatory requirements and a commitment to maintaining all required licensing standards. … these additional skills that could set you apart * A bachelor's degree is strongly preferred. * CA & NY adjusters license. You'll love it here if you: Thrive navigating ambiguity and finding clarity in uncertain situations. Take pride in being accountable and owning your responsibilities. Enjoy in a fast-paced environment where change happens quickly. Are solutions-focused and driven to overcome challenges. Embrace resilience and adapt to setbacks with a positive attitude. Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if: Prefer a more structured, slow-moving environment. Feel most comfortable when tasks and processes are clearly defined from the start. Struggle with handling multiple challenges at once or adapting to frequent changes. Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. What to expect from the process: Screen & Intro: 20 minute call with the Talent Team to discuss the role and your experience. 1st interview: 45-60 minute in person interview with the Head of Claims and Senior People Partner. This will be a role fit (technical questions)and team fit interview with time at the end for you to ask questions. Final Interview: 45-60 minute video interview with the President of Komodo Claims a general Q&A and more time for you to ask questions. What we offer We offer all our employees a competitive salary and stock options. We've also built a benefits package that invests in our people's long-term personal and professional growth and wellbeing. Here's a sample of what this includes: 25 days of holiday (+5 days after 5 years), 5 sick days and 8 federal holidays Medical, dental and vision health insurance plans ️ Life insurance, short-term, and long-term disability benefits 13 weeks fully paid parental leave for all new parents, regardless of your gender 401(k) with 4% company match Commuter Benefits Flexible working hours to fit your lifestyle $650 annual training allowance & learning opportunities ️ $50 monthly wellbeing and home setup allowance 24/7 Employee Assistance Program and mental health benefits It goes without saying that we provide everyone with a laptop, monitor, top of the range kit, and any software you need. About Us INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers. Cutting edge technology & deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber, Amazon, Bolt, FREENOW and OLA, we've been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. Backed by some of the most forward thinking VC's including Viola Growth, JVP, Munich Re, Viola Fintech, MTech Capital, Antler, and MS&AD, we have secured over $113.5 million in funding as well as the acquisition of American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future. As a global team of around 220 people based across the US, UK, and the Netherlands, we value: Generosity, inclusivity, open-mindedness, and diversity Delivering great results and learning in the open Freedom to make long-term, high-impact decisions The wellbeing of our teammates and the people around us And… Enjoying the ride! Equal opportunities At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We're passionate about creating equal opportunities and making the tech industry a better place for all and we don't discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. As at Aug 2025, our team consists of 46% women, 31% from BAME or BIPOC backgrounds, and 12% LGBTQ+ . We proudly represent 30+ nationalities and span multiple generations, including Baby Boomers, Gen X, Millennials, and Gen Z. We're proud to have been recognised for Diversity and Inclusion by the British Insurance Awards . We recognise that some companies often hire people similar to the existing team-something we've worked hard to overcome. We follow a structured hiring process and ensure our interview teams are trained to foster inclusivity and equity. While this position is advertised as full-time, we're flexible on specific arrangements and happy to discuss options like part-time, job-sharing, or other flexible work setups for the right candidate. ️ If you need any adjustments during the interview process, please let us know, and we'll do our best to accommodate your needs.

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for talented Part-Time Team Leads that will contribute to a profitable and customer-centric environment through management of our total store operations. They will support product flow and apply merchant and customer service skills to curate a compelling in-store experience. Responsibilities will include: CUSTOMER EXPERIENCE Cultivates an environment of genuine customer connection Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values Facilitates an energized pace, positive service environment and team development LEADERSHIP & TEAM MANAGEMENT Supports the store leadership in recruiting, hiring, and retaining top talent Supports the store leadership in creating and maintaining a succession strategy Fosters a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities. TRAINING & DEVELOPMENT Deliver world-class, in-person training (in conjunction with e-learning) to all new team members Ensure timely completion of new hire training paths Meet regularly with the Tecovas HQ Retail Training team or field leaders to check in on team progress Suggest improvements or new programs related to retail training Ensure the compliance of all training activities with established policies and best practices Work closely with store leadership to prepare, plan, schedule, and execute new hire training Work closely with store leadership and HQ partners to facilitate and organize ongoing training in store locations, including training for new products and services Attend regular training meetings to ensure understanding of necessary information VISUAL MERCHANDISING Productive planning, presetting, and on-time execution of visual directives Submit store photos as requested and complete feedback given by HQ Partner with store leadership team to ensure VM standards are upheld, and replenishment tasks are completed Support store presentation through sell through and markdown cycles Maintain in-store marketing elements and accurate presentation of store collateral Work with store leadership to ensure schedule is reflective of visual set times for product launches Partner with store leaders for new hire visual training Oversight of sales floor and windows to ensure proper lighting placement, store cleanliness, maintenance of window displays, and props BUSINESS OPERATIONS Facilitates the sharing of product knowledge Upholds stock-to-sales processes, presentation standards, and manages product placement Maintains an effective store structure, floor plan, and appropriate fixture usage Upholds and ensures compliance with shipments, transfers and restock standards Adheres to and develops awareness around internal and external Loss Prevention procedures Upholds expectations to drive a consistent store experience and ensure excellent operational and visual standards Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision Qualifications: 1-2+ years Retail Management experience Available to work 15-25 hours per week Exceptional leadership, selling, and customer service skills Independent, proactive, results-driven work ethic Utmost character, honesty, and transparency Requirements: Must be at least 18 years of age or older Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. Ability to deliver excellent customer service while implementing loss prevention practices Able to lift up to 30lbs regularly and perform store maintenance tasks Must have reliable transportation Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed Part-Time Benefits: Competitive hourly compensation + incentives Free boots and generous employee discount About Us: Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It's not the easiest or cheapest method, but we're committed to classic construction techniques that stand the test of time. With 42 retail stores (and counting) across the country, we're bringing western goods into new frontiers and aim to be the most welcoming brand in western. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow! Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try! We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Information collected during the application process is subject to our privacy policy . Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.