Intune Tester
Quality assurance analyst job in Charlotte, NC
Must Haves:
Intune expertise: Monitoring, software pushing, backend tool installation
Ability to start with manual testing and transition to automation
App deployment testing experience
Desktop experience (physical and virtual)
Strong knowledge of Windows OS and hardware
Familiarity with iOS devices
Plusses:
Automated testing experience
Ability to create comprehensive test plans
Strong initiative and problem-solving mindset
Sharp, adaptable, and collaborative approach
Day to Day:
Insight Global is seeking an Intune Tester to join our largest financial services client. This role focuses on software deployment and testing, including manual and automated processes, application deployment, and environment setup to ensure seamless delivery across desktop and mobile platforms.
You will create and execute test cases using internal tools such as Iris (similar to HPlan or Octane), install and configure applications, and maintain testing environments. Responsibilities include Intune monitoring, software pushes, and app deployment testing (including some mobile). You'll also document issues, report findings accurately, and develop comprehensive test plans while maintaining detailed records to support quality assurance and deployment processes.
ADA Tester
Quality assurance analyst job in Charlotte, NC
Dexian is seeking a ADA Tester for an opportunity with a client located in Charlotte, NC.
Responsibilities:
Conduct manual and automated accessibility testing on web/mobile apps against WCAG 2.1/2.2, Section 508, and ADA guidelines
Use screen readers (JAWS, NVDA, VoiceOver), keyboard-only navigation, and magnifiers to simulate disabilities
Find and document accessibility barriers (e.g., missing alt text, poor contrast, form issues)
Create detailed reports, manage defects, and provide remediation recommendations
Work with designers, developers, and BAs to integrate accessibility from the start
Develop test cases, plans, and accessibility guidelines
Requirements:
Strong knowledge of software QA methodologies, WCAG guidelines tools and processes
Ability to create detailed, comprehensive test plan and test cases/scripts based on Stories
Execute manual test cases
Familiar with the life cycle of projects (DEV, SIT, UAT)
Open and manage defects to closure
Analytical skills
Clear communicator (written and verbal)
Ability to adapt to change
Quick learner
Familiar with Waterfall and Agile Methodologies
Strong Accessibility testing experience
Experience with WCAG guidelines
Seasoned Automation professional with Accessibility Tester and Functional experience
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
UAT Tester with Credit Card Experience
Quality assurance analyst job in Charlotte, NC
We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.
Our challenge
We are seeking a detail-oriented and experienced Quality Assurance Analyst to join our team. The ideal candidate will have a strong background in software testing, particularly in User Acceptance Testing (UAT) and credit card testing. The QA Analyst will be responsible for ensuring the quality and functionality of our applications, specifically focusing on payment processing systems.
Additional Information*
The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $80k - $90k/year & benefits (see below).
The Role
Responsibilities:
Develop and execute test plans, test cases, and test scripts for functional, regression, and UAT testing.
Collaborate with business analysts, developers, and stakeholders to define testing requirements and ensure comprehensive test coverage.
Perform credit card testing to validate payment processing functionalities, including transaction processing, refunds, and error handling.
Conduct UAT sessions with end-users to validate system functionality and gather feedback for improvements.
Identify, document, and track defects using bug tracking tools; ensure timely resolution of issues.
Review and analyze system specifications and requirements to develop effective testing strategies.
Participate in team meetings and provide updates on testing progress and outcomes.
Maintain documentation of test results and create detailed reports for stakeholders.
Stay current with industry best practices and emerging trends in QA methodologies and technologies.
Requirements:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3+ years of experience in software quality assurance testing, with a focus on UAT and credit card testing.
Strong understanding of payment processing systems and credit card transaction flows.
Proficient in creating and executing test plans and test cases.
Experience with automated testing tools is a plus.
Knowledge of software development life cycle (SDLC) and Agile methodologies.
Excellent analytical and problem-solving skills.
Strong communication and interpersonal skills to effectively collaborate with team members and stakeholders.
Detail-oriented with a commitment to delivering high-quality results.
Preferred, but not required:
Familiarity with compliance standards related to credit card processing (e.g., PCI DSS).
Experience with bug tracking and test management tools (e.g., JIRA, TestRail).
Relevant certifications (e.g., ISTQB, CSTE) are a plus.
We offer:
A highly competitive compensation and benefits package.
A multinational organization with 58 offices in 21 countries and the possibility to work abroad.
10 days of paid annual leave (plus sick leave and national holidays).
Maternity & paternity leave plans.
A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
Retirement savings plans.
A higher education certification policy.
Commuter benefits (varies by region).
Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
Cutting edge projects at the world's leading tier-one banks, financial institutions and insurance firms.
A flat and approachable organization.
A truly diverse, fun-loving, and global work culture.
SYNECHRON'S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference' is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant's gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
QA Automation Engineer
Quality assurance analyst job in Charlotte, NC
About US:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a Larsen & Toubro Group company - combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ********************
Job Title: Java Selenium Automation Engineer
Work Location
Charlotte, NC
3 days onsite
Job Description:
Client seeks an experienced Java Selenium Automation professional to design implement and maintain automated test frameworks for mission critical applications Youll work in Agile teams to ensure high quality secure and scalable software delivery leveraging automation best practices and CICD pipelines
Key Responsibilities
Test Framework Design Development
Design and build robust automation frameworks using Java and Selenium WebDriver following industry standard patterns eg BDD keyword driven datadriven
Automated Test Implementation
Develop maintain and execute automated tests UI API regression integration and performance across platforms web and mobile using TestNGJUnit Maven etc
CICD Integration
Integrate automation suites into CICD pipelines Jenkins Azure DevOps or similar enabling automated build test and deployment workflows
Quality Advocacy Mentorship
Collaborate with developers functional testers and stakeholders to define testing strategies acceptance criteria and coverage plans Mentor junior QA and automation engineers
Defect Analysis Reporting
Log detailed defects support troubleshooting and communicate findings to crossfunctional teams Maintain clear test documentation
Automation Best Practices
Evaluate and introduce new tools practices and frameworks to enhance test coverage performance and maintenance
Required Skills Qualifications
5 years of handson experience in Java based automation using Selenium WebDriver including BDD and hybrid frameworks
Strong core Java skills OOP collections exception handling experience with TestNGJUnit Maven Git and Jenkins
Experience developing automation frameworks focused on UI API and regression testing including CICD integration
In depth knowledge of application debugging test data management and version control best practices
Solid grasp of Agile Scrum Kanban development methodologies
Preferred Qualifications
Experience with Performance Testing or Mobile Automation eg Appium
Familiarity with API automation tools Rest Assured SoapUI Postman
Knowledge of cloud based test environments and containerization Docker
Comfortable working with enterprise tools like JIRA Confluence and supporting regulatory compliance standards
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Business Analyst/UAT - LaserPro
Quality assurance analyst job in Charlotte, NC
Apex Systems is currently hiring for a Business Analyst/UAT supporting LaserPro with a leading financial organization. The end goal of this initiative is to integrate LaserPro with nCino whereas currently, LaserPro is integrated with a different tool. This individual will be responsible for reviewing and maintaining loan documentation while conducting user acceptance testing, implementing system enhancements, and collaborating with legal and vendors to ensure accuracy and compliance. Drive transformation initiatives by defining requirements, leading cross-functional sessions, and delivering strategic technology solutions. Ensure clear communication and manage multiple projects in a fast-paced environment.
Qualified candidates will have the following experience and skills:
3+ years of experience supporting Finastra LaserPro
5+ years of experience as a Business Analyst or similar
5+ years of experience writing scripts for and executing user acceptance testing
Experience and understanding of terms in commercial loan documents such as Promissory note, credit agreements, Mortgages and guaranty's.
Proficiency with credit origination tools is preferred, especially the document preparation workflow.
Strong ability to interpret loan terms outlined in commercial loan documents
Proven experience gathering requirements and writing user stories
Experience with Salesforce nCino is preferred
Exceptional attention to detail
Duration: 12 Month Contract
Location: Charlotte, NC | Irving, TX | Minneapolis, MN
Onsite expectation: Hybrid, 3 days/week on-site, 2 days/week remote
Pay range: $50-60/hr, negotiable based on experience
If you are interested, please apply here or email an updated copy of your resume to ***********************
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Retail Business Analyst
Quality assurance analyst job in Charlotte, NC
Role: Business Analyst (Retail)
Domain: Retail domain is mandatory
Job Type: Full Time
Salary/Rate: $95,000 to $105,000 (or) $60/hr on C2C to $65/hr on C2C
Experience Required: 7+
Business Analyst (Retail Domain) with Scrum Master Role (Onsite)
We are looking for a dynamic and detail-oriented Business Analyst having 8+ years of experience with good Retail domain experience who can also effectively perform the role of a Scrum Master.
The ideal candidate will work onsite with the customer, collaborate closely with business and technical teams, drive requirement analysis, facilitate Agile ceremonies, and ensure smooth delivery of product increments.
Business Analysis
* Capture, analyse, and refine business requirements from stakeholders across retail functions.
* Translate business needs into clear, concise user stories and acceptance criteria.
* Work with Product Owners and Scrum Teams on requirements decomposition, backlog refinement, and breakdown of user stories and tasks.
* Ensure a deep understanding of the eCommerce, Retail, and related integration processes.
* Facilitate communication between business teams and technical teams to ensure functional alignment.
* Support solution discussions, identify gaps, and propose improvements.
Scrum Master Responsibilities
* Facilitate Scrum ceremonies including:
* Sprint Planning
* Daily Stand-ups
* Backlog Refinement
* Sprint Demos/Reviews
Sprint Retrospectives
* Provide visibility into the Agile team's delivery plans, progress, and risks.
* Remove impediments and manage cross-team dependencies to ensure smooth execution.
* Ensure compliance with Enterprise Change Management and other organizational policies.
* Apply Agile/Scrum metrics (velocity, burndown, team health, etc.) to assess team performance and identify improvement opportunities.
* Manage Jira boards, sprint backlogs, workflows, and dashboards to support execution.
Lead and coordinate scaled planning activities such as:
* PI (Program Increment) Planning
* Pre-planning and preparation sessions
* Facilitate discussions between multiple development teams/vendors to ensure a cohesive, integrated solution.
* Assist with internal and external communications to enhance transparency and information flow.
* Enable the team to self-organize, remove distractions, and maintain focus on sprint/release goals.
* Track and communicate sprint/release progress, maintain process documentation, and ensure increment readiness.
Key Skills & Qualifications
* Strong experience in Retail, eCommerce, or Omnichannel domains.
* Proven expertise as a Business Analyst and Scrum Master in Agile environments.
* Hands-on experience with Jira and Agile project management tools.
* Excellent communication, facilitation, and stakeholder management skills.
* Ability to work onsite and collaborate closely with customer teams.
* Strong analytical and problem-solving skills and the ability to manage multiple priorities.
Certification preferred but not mandatory:
* CSM / PSM I
* CBAP / CCBA or equivalent
The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training licensure and certifications, and other business and organizational needs. The salary range displays the minimum and maximum targets for this position across all US locations and has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role. A reasonable estimate of the current salary range for this position is $95,000 to $105,000. Please note that the salary range posted reflects the base salary only and does not include benefits, or variable bonus programs. Final compensation decisions will depend on the unique facts and circumstances of each candidate. Aspire offers the following benefits for this position, subject to applicable eligibility requirements:
Medical / Life Insurance
Paid holidays
FSA & HSA
Commuter Benefits
401(k) plan and contributions
Aspire s Rewards & Recognition program
About Aspire Systems
Aspire Systems is a $180+ million global technology services firm with over 4,500 employees worldwide, partnering with 275+ active customers. Founded in 1996, Aspire has grown steadily at a 19% CAGR since 2020.
Headquartered in Singapore, we operate across the US, UK, LATAM, Europe, the Middle East, India, and Asia Pacific regions, with strong nearshore delivery centers in Poland and Mexico. Aspire has been consistently recognized among India s 100 Best Companies to Work For 12 consecutive years by the Great Place to Work Institute.
Who We Are
Aspire is built on deep expertise in Software Engineering, Digital Services, Testing, and Infrastructure & Application Support. We serve diverse industries including Independent Software Vendors, Retail, Banking & Financial Services, and Insurance. Our proven frameworks and accelerators enable us to create future-ready, scalable, and business-focused systems, helping customers across the globe embrace digital transformation at speed and scale.
What We Believe
At the heart of Aspire is our philosophy of Attention. Always. a commitment to investing care and focus on our customers, employees, and society
Our Commitment to Diversity & Inclusion
At Aspire Systems, we foster a work culture that appreciates diversity and inclusiveness. We understand that our multigenerational workforce represents different regions, cultures, economic backgrounds, races, genders, ethnicities, education levels, personalities, and religions. We believe these differences make us stronger and are committed to building an inclusive workplace where everyone feels respected and valued.
Privacy Notice
Aspire Systems values your privacy. Candidate information collected through this recruitment process will be used solely for hiring purposes, handled securely, and retained only as long as necessary in compliance with applicable privacy laws.
Disclaimer
The above statements are not intended to be a complete statement of job content, but rather to serve as a guide to the essential functions performed by the employee in this role. Organization retains the discretion to add or change the duties of the position at any time.
Junior QA Engineer
Quality assurance analyst job in Charlotte, NC
Join our Fortune 500 banking client's Banking, Invest, Lending, and Digital (BILD) Tech team as a Junior QA Engineer in Charlotte, NC. This is an excellent opportunity for recent graduates from universities or bootcamps, veterans, or individuals with up to one year of professional IT experience who are passionate about technology and eager to launch their careers in quality assurance.
As a Junior QA Engineer, you will play a key role in ensuring the reliability and integrity of backend services, APIs, and integrations for a Fortune 500 banking client. You will work closely with development and product teams, contribute to both manual and automated testing efforts, and help drive continuous improvement in QA processes and automation frameworks.
Logistics:
Charlotte, NC (Hybrid 3 days onsite)
Full time (40 hours per week)
First year salary: $62,000+
Start Date: February 2026
We are unable to provide sponsorship currently
Daily You Will:
Execute manual testing for backend services, APIs, and integrations.
Develop and maintain automated test scripts for backend systems using tools such as JavaScript, Node or similar languages.
Validate data integrity and system functionality across multiple environments.
Collaborate with developers and product teams to identify, document, and resolve defects.
Participate in test planning, test case design, and regression testing.
Assist in setting up and maintaining test environments.
Contribute to continuous improvement of QA processes and automation frameworks.
Required Qualifications
Bachelor's degree or Bootcamp in Computer Science, Information Technology, or related field.
Scripting experience using JavaScript, Java, NodeJS or similar technologies.
Basic understanding of software testing principles and QA methodologies.
Familiarity with RESTful APIs, databases (SQL), and backend systems.
Exposure to automation tools (e.g., Selenium, Pytest, JUnit) or willingness to learn.
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork skills.
Preferred Skills
Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
Knowledge of version control systems (Git).
Understanding of Agile/Scrum development processes.
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
IVR Business Analyst with Call flow Design experience(NEED ONLY US CITIZENS)
Quality assurance analyst job in Charlotte, NC
Title: IVR Business Analyst
Job Type: Contract
Required Skills & Qualifications
• Proven experience as a Business Analyst in IVR / Contact Center environments
• Strong hands-on experience in IVR call flow design and customer journey mapping
• Expertise in documenting requirements using BRDs, FRDs, and user stories
• Experience with IVR platforms such as Genesys, Avaya, Cisco, NICE, Amazon Connect, or similar
• Knowledge of DTMF, speech recognition (ASR), text-to-speech (TTS) concepts
• Understanding of call routing, queue management, and CRM integration
• Strong analytical, problem-solving, and communication skills
• Ability to work with cross-functional technical and non-technical teams
Thanks
Aatmesh
*************************
Contact Center Business Analyst
Quality assurance analyst job in Charlotte, NC
Contact Center Business Analyst
Duration: 12+ Months Contract
Contact Center Business Analyst
Key Responsibilities
• Good understanding about Contact Center Technology(CCT) Concepts
• 7 + years of experience in technical writing of business requirements
• Reviews, analyzes, and evaluates information technology systems operations.
• Determines user needs and requirements and recommends ways to improve systems.
• Serves as primary point of contact between users and engineering/development staff.
• Identifies, documents, reports, and tracks system issues.
• Collaborate with cross-functional teams to understand business needs and translate them into technical requirements.
• Design and optimize CX features in voice and chat applications to enhance user experience.
• Develop detailed documentation and specifications for development and implementation.
• Support the testing and deployment of new features and enhancements.
• Provide ongoing analytical support to ensure continuous improvement of applications.
Required Qualifications
• Proven experience as a Business Analyst in Contact Center domain.
• Strong understanding of voice/chat applications in customer interaction environments.
• Excellent analytical skills and ability to translate business requirements into technical specifications.
• Experience with Agile methodologies and project management tools.
• Strong communication skills, both written and verbal, with the ability to present complex information clearly.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience in the telecommunications industry.
Regards,
Hasan Choudhary (Executive Recruiter )
Tel - ************
Fax - ************
Email - ****************
Planned Leave :
Security Automation Engineer
Quality assurance analyst job in Charlotte, NC
This position is an integral part of our mission within our Professional Services team. In this role, you will work with customer(s) supporting our mission to help them quickly and completely adopt our Security Operating Platform, leaving them more secure. This is a highly technical, hands-on role and you will develop and maintain expertise level skillsets on our products and solutions deployed within the customer's environment.
Cortex XSOAR orchestration enables security teams to ingest alerts across sources and execute standardized, automatable playbooks for accelerated incident response.
Responsibilities
Assist customers with their Incident Response efforts leveraging Cortex XSOAR for Security Orchestration Automation and Response
Learn & understand the customer's business requirements and the threat landscape that is most applicable to their industry's vertical sector
Lead Cortex XSOAR technical implementation/operations in a customer environment
Interact with Security and IT technologies relating to customer environment
Ability to communicate effectively in crisis situations with all levels of an organization from Engineering/Operations to CIO/CISO audiences
Ability to create documentation for Palo Alto Networks Cortex XSOAR playbooks
Ability to refine and translate complex requirements and execute best practice solutions
Ability to lead a team
Other tasks and duties as needed to support the customer and/or business relating to Cortex XSOAR
Experience
Experience in Python and/or Javascript
Experience managing complex security solutions in large environments
Strong understanding of Linux or Unix, network troubleshooting analysis and current security threats
Experience in cybersecurity incident response
Strong understanding of cybersecurity technologies, protocols and applications
Detailed technical experience in the installation, configuration, and operation of high-end security solutions
Experience with IDS/IPS, SEIM, Endpoint solutions and technologies
Excellent written and verbal communication skills
GCIA, CISSP, and/or DevOps certifications is a plus
Bachelor's degree or equivalent military experience required
Quality Assurance Engineer
Quality assurance analyst job in Charlotte, NC
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
Job Description:
Are you passionate about ensuring the reliability and performance of mission-critical systems? Parsons is seeking a skilled Quality Assurance Engineer to join our team! In this role, you'll collaborate with development teams and mission owners to create and execute test plans that identify software, hardware, and system issues while uncovering root causes of failure.
This is your opportunity to work on cutting-edge technologies, contribute to the success of impactful projects, and grow your career in a dynamic and collaborative environment.
What You'll Be Doing:
As a Quality Assurance Engineer, your key responsibilities will include:
* Test Planning: Provide test plans and software automation engineering expertise to deliver incremental features across a wide range of products and systems (hardware, software, virtual).
* Automation Frameworks: Design, develop, and integrate test and evaluation techniques into automation frameworks. Identify poor-performing software/hardware, implement fixes to improve reliability, log defects, test scalability, and provide status reports on task progress.
* Automation Scripts: Create, execute, improve, and maintain automation test scripts using standard methodologies. Monitor test results closely for swift feedback and participate in peer code reviews.
* Documentation: Develop comprehensive documentation for automation processes, workflows, and standard operating procedures to educate team members on automation best practices.
Required Skills:
To succeed in this role, you will need:
* Clearance: Active Top Secret/SCI security clearance with the ability to upgrade to polygraph.
* Education and Experience: Bachelor's Degree in Engineering or an equivalent technical/scientific discipline degree related to area of specialty and Minimum of 8 years of relevant experience. (Additional years of experience will be considered in lieu of degree)
* Linux Expertise: Proficiency in the Linux command-line environment.
* Programming Skills: Proficiency in one or more scripting and programming languages, such as Python, PowerShell, or Bash.
* Problem-Solving: Strong analytical skills to troubleshoot automation issues and optimize workflows.
* Communication: Excellent communication and collaboration skills to work effectively in a team-oriented environment.
Desired Skills:
While not required, the following skills are highly desirable:
* Education: Bachelor of Science in engineering, scientific, or technical discipline, or comparable work experience.
* Configuration Management: Familiarity with tools like Ansible, Puppet, or Chef.
* Networking Knowledge: Experience with network configuration.
* CI/CD Expertise: Understanding of CI/CD principles and experience with tools like Azure DevOps, Jenkins, or GitLab CI/CD.
* Virtualization: Experience with virtualization technologies such as VMware, Xen, OpenStack, or VirtualBox.
* Formal Testing: Familiarity with RVTM, FAT, acceptance testing, and other formal testing procedures and documentation.
Security Clearance Requirement:
An active Top Secret SCI security clearance is required for this position.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
Salary Range: $100,900.00 - $176,600.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
Auto-ApplyCapital Markets QA Tester #3504646
Quality assurance analyst job in Charlotte, NC
Job Description
Be Part Of A High-Performing Technology Team
This opportunity sits within a global financial services organization supporting critical capital markets operations. The team is responsible for ensuring the quality, stability, and accuracy of complex back-office systems that support post-trade processing and regulatory workflows. The environment values technical depth, transparency, and accountability, with a strong emphasis on real-world problem solving and high engineering standards.
What's In Store For You
Long-term contract with strong extension and conversion potential
Hybrid work environment based in Charlotte, NC
Exposure to enterprise-scale financial systems
Opportunity to work on complex, data-driven platforms within capital markets
How You Will Make an Impact
Design, extend, and maintain Python-based automation frameworks
Perform backend testing across post-trade and back-office workflows
Validate financial data accuracy across settlements, payments, and regulatory processes
Identify, troubleshoot, and document defects within complex systems
Collaborate with engineering and business partners to improve overall system quality
Are You an Experienced Python SDET Ready to Make an Impact?
5+ years of experience in QA or test automation roles
Strong hands-on Python development experience in testing environments
Proven ability to modify and extend automation frameworks
Experience testing backend or data-driven systems
Exposure to capital markets or financial services platforms
Ability to clearly articulate technical experience without reliance on scripted responses
Quality Assurance Engineer
Quality assurance analyst job in Charlotte, NC
CPI Security in Charlotte, NC, is seeking a detail-oriented and driven QA Engineer to join our growing technology team. This role will focus on building and executing robust testing strategies for our Salesforce Customer 360 implementation, including Sales Cloud, Service Cloud, Data Cloud, Agentforce, CPQ, Field Service, ERP and integrations with backend systems via AWS. You'll be responsible for creating, maintaining, and executing automated and manual test scripts to support regression, end-to-end, and smoke testing. Working on a small but agile and high-impact team, you'll play a critical role in ensuring the quality and performance of our enterprise systems that support both customer and internal user experiences.
What You'll Do:
Develop, execute, and maintain test cases and automated scripts for Salesforce Customer 360 features including Sales Cloud, Service Cloud, Data Cloud, Agentforce, CPQ, Field Service, ERP.
Design and execute end-to-end, regression, and smoke test scenarios across front-end, middleware, and backend systems.
Validate data integrations between Salesforce platforms and AWS-based services, including API validation, data flows, and error handling.
Collaborate closely with Developers, Business Analysts, Salesforce Admins, Product Owners, and DevOps teams to understand functional requirements and system architecture.
Perform thorough defect triage, log issues clearly in tools such as Jira, and follow up through resolution.
Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives to continuously improve quality practices.
Contribute to test automation frameworks, where applicable, and work to increase automation coverage over time.
Assist in setting up test environments, data conditioning, and system monitoring relevant to QA processes.
Provide QA documentation and status reporting on test progress, defect status, and risks to delivery timelines.
Demonstrates exceptional critical thinking and analytical skills, with a proven ability to dissect complex problems and develop innovative, data-driven solutions.
Thrives in ambiguity and excels at problem-solving, consistently identifying root causes and implementing effective, scalable strategies.
Possesses a strong intellectual curiosity and a continuous learning mindset, staying ahead of industry trends and proactively seeking opportunities for growth and improvement.
Brings a wealth of experience and seasoned judgment, capable of navigating high-stakes decisions and mentoring others through complex challenges.
Collaborates cross-functionally with clarity and confidence, translating analytical insights into actionable business outcomes.
What We're Looking For:
3+ years of hands-on experience in QA Engineering with a strong understanding of software testing principles and methodologies.
Experience with Salesforce testing, specifically across Customer 360 components (Sales Cloud, Service Cloud, Data Cloud, CPQ, Agentforce).
Knowledge of AWS-based integrations and ability to test data flows between cloud systems and Salesforce.
Strong skills in writing and executing test plans, test cases, and automated test scripts.
Proficiency in using testing and project management tools like Azure DevOps.
Familiarity with API testing, web services (REST/SOAP), and backend systems validations.
Excellent problem-solving and communication skills.
What's In It For You
Competitive pay and educational assistance
Great medical, dental, vision, short & long-term disability and life insurance options
Company paid holidays, floating holiday and paid time off (PTO)
401(k) plan with competitive company match
Paid Volunteer and Charitable Engagement Opportunities
Birthday and Work Anniversary Rewards
Enjoy the perks of our amazing facilities, including a state-of-the-art fitness center, onsite café, scenic walking trail, basketball courts, and a full-time Health & Fitness Manager to keep you energized and active
Experience working in Agile/Scrum environments.
Preferably Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, etc.).
Experience with test automation frameworks (e.g.,ACCELQ).
Auto-ApplyQA Performance Tester v(GC-USC)
Quality assurance analyst job in Charlotte, NC
Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
Job Description:-
At least 4 years of experience in test strategy and test Design
At least 4 years of experience in test execution analysis & reporting.
At least 4 years of experience in Performance Testing & Engineering activities
Expertize in developing Work Load Patterns, Estimations, Develop Performance Strategy and implement them.
Strong expertise in load test tools - HP Performance Center, JMeter, CA Wily Introscope. APM tools like Dynatrace, App Dynamics, Splunk Experience is preferred.
Knowledge of Performance trouble shooting (heap dump & thread dump analysis) is preferred.
Ability to lead performance optimization efforts with a strong command of complex performance issues and the ability to direct component owners (network, database, appdev, server OS/WAS, storage, etc.) is a plus
Experience in Middleware, WebServices, MQ Performance testing
Nice to have Mobile performance testing experience
Should have strong co-ordination, communication & reporting, analytical skills
Should have Strong leadership skills
Should have experience in Agile and Devops methodology, micro services, Angular js etc.
Ability to work in team in diverse/ multiple stakeholder environment
Communication and Analytical skills
Experience and desire to work in a Global delivery environment
Qualifications
Basic Qualifications :-
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of experience within the Information Technologies.
Additional Information
**
U.S. citizens and those authorized to work in the U.S. are encouraged to apply
. We are unable to sponsor at this time.
Note:-
This is a Fulltime job for you
Only US Citizen, Green Card Holder, TN Visa, GC-EAD, H4-EAD & L2-EAD can apply.
No OPT-EAD & H1B Consultants please.
Please mention your Visa Status in your email or resume.
Senior FCRM Testing Analyst (US)
Quality assurance analyst job in Charlotte, NC
Hours: 40 Pay Details: $72,280 - $117,520 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Line of Business:
Financial Crime Risk Management
:
Department Overview:
The U.S. FCRM Monitoring & Testing Team is responsible for maintaining a dynamic, risk-based, 2LoD testing process designed to periodically review the design and operating effectiveness of key processes and controls and assess compliance with relevant key laws, rules, and regulations. The Testing Team staff are objective and separate from FCRM Program execution activities and responsible for an Annual Test Plan comprised of mandatory and risk-based testing of financial crime risks owned by the first and second lines of defense.
Job Description Summary:
The Senior FCRM Testing Analyst executes independent testing of FCRM controls / systems for assigned businesses, and operational units across the Bank to evaluate the effectiveness of these controls in covering associated risk.
This role is capable of independently executing and having responsibility for various activities (e.g., test plan development, executing test steps) throughout the testing lifecycle within agreed timelines.
Depth & Scope:
* Works Independently as a subject matter expert regarding assigned testing areas and objectives, including related regulatory requirements
* Develops testing documentation and results reporting in-line with testing requirements
* Understands the use of controls for managing financial crimes risk and applies this understanding to independently evaluate controls effectiveness and develop recommendations for enhancement
* Undertakes and completes a variety of projects and initiatives as part of the testing function
Education & Experience:
* Undergraduate degree or equivalent work experience
* 5+ years experience
Preferred Skills:
* A deep knowledge of Anti-Money Laundering (AML) processes
* Detailed Testing of Risk and Controls related to Bank Secrecy Act (BSA), AML, Sanctions and Anti-Bribery & Anti-Corruption
* Strong communication and written skills and the ability to work with and influence Senior Stakeholders
* Ability to multi-task and work on more than one review at a time
Customer Accountabilities:
* Executes testing engagement work in accordance with established standards to achieve completion within targeted timelines
* Conducts skilled analytical research and analysis as part of the assigned testing objectives
* Works collaboratively with key partners throughout the testing engagement
* Presents objective and independent opinion on the adequacy of processes and controls in accordance with regulatory and internal requirements
* Executes follow-up of findings raised from testing reviews in accordance with established standards
* Provides subject matter expertise on FCRM controls and processes and/or input to projects/initiatives as a representative for area of the FCRM testing function
* Proactively identifies matters which require additional attention, further escalation, or review, and liaises with the appropriate groups to resolve
Shareholder Accountabilities:
* Prioritizes and manages own workload to deliver quality results and meet assigned timelines
* Contributes to the analysis, due diligence, and implementation of initiatives within defined assignments
* Adheres to internal policies, standards and procedures, methodologies, and applicable regulatory requirements
* Understands the operations of the business unit / area being tested and to identify potential FCRM risks and apply information to complete
* Clearly and concisely documents research as required to understand requirements specific to an engagement
* Keeps abreast of emerging trends / developments and changes to regulatory framework, internal policies, and standards
* Knowledge of current and emerging trends, risk and typologies of money laundering, terrorist financing and sanctions
* Actively manages relationships within and across various business lines, corporate and/or control functions, and ensures alignment with enterprise and/or regulatory requirements
* Effectively communicates results to FCRM Testing management and the stakeholders
* Maintains a culture of risk management and control, supported through FCRM testing
Employee/Team Accountabilities:
* Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues / points of interest
* Provides thought leadership and/or industry knowledge for own area of expertise and participates in knowledge sharing with the team and/or business unit
* Keeps current on emerging trends / developments and grows knowledge of the business, related tools and techniques
* Participates in personal performance management and development activities, including potential cross training within own team
* Keeps team members informed and up to date about the status / progress of projects and/or all relevant or useful information related to day-to-day activities
* Develops relationships with internal and external business partners / stakeholders to develop productive working relationships
* Contributes to a fair, positive and equitable environment that supports a diverse workforce
* Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
* Domestic Travel - Occasional
* International Travel - Never
* Performing sedentary work - Continuous
* Performing multiple tasks - Continuous
* Operating standard office equipment - Continuous
* Responding quickly to sounds - Occasional
* Sitting - Continuous
* Standing - Occasional
* Walking - Occasional
* Moving safely in confined spaces - Occasional
* Lifting/Carrying (under 25 lbs.) - Occasional
* Lifting/Carrying (over 25 lbs.) - Never
* Squatting - Occasional
* Bending - Occasional
* Kneeling - Never
* Crawling - Never
* Climbing - Never
* Reaching overhead - Never
* Reaching forward - Occasional
* Pushing - Never
* Pulling - Never
* Twisting - Never
* Concentrating for long periods of time - Continuous
* Applying common sense to deal with problems involving standardized situations - Continuous
* Reading, writing and comprehending instructions - Continuous
* Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Auto-ApplyManual Testing
Quality assurance analyst job in Charlotte, NC
Desired skills: * Bachelor's degree in computer science, computer technology or related field. * Experience in ATM testing * Experience in Agile methodology * Excellent communication capabilities * Discretionary Annual Incentive.
* Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
* Family Support: Maternal & Parental Leaves.
* Insurance Options: Auto & Home Insurance, Identity Theft Protection.
* Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
* Time Off: Vacation, Time Off, Sick Leave & Holidays.
* Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range : $65,000-$75,000 a year
Commercial Building Insurance Loss Control Expert
Quality assurance analyst job in Charlotte, NC
Amalgamated Insurance Underwriters is a young, rapidly growing and successful property and casualty insurance wholesaler. We market exclusively to retail agencies across the US and have developed a niche habitational program with a unique selling proposition.
Our niche product holds a strong position in the marketplace as:
Our exclusive property program is limited to well-managed multi-family properties.
Our rates are 15% - 2% below market, quoting and binding is superfast and easy, and coverage is provided by Lloyd's of London.
Our growth is driven by building relationships with commercial P&C insurance agents across the country.
Our program has literally been selling itself (with 23,000 units in the first year and growing).
Job Description
Responsibilities
Serve as a Subject Matter Expert regarding building and construction best practices, safety measures and loss control mitigation techniques for potential and existing customers as well as management.
Produce safety surveys, safety audits, and reports of loss control
Evaluate client properties, identify exposures to loss and make clear recommendations to mitigate those risks.
Consult - on a case by case basis - with landlords and produce tailored loss control solutions for individual properties and portfolios.
Maintain a very strong base of knowledge regarding the latest loss mitigation techniques,staying current with industry trends and expert insights.
Develop specifications and requirements for potential customers to enter our program.
Follow up to ensure that scope of work agreements have been satisfied.
Qualifications
Requirements
Deep (8+ years) of practical building and / or inspection and best practice experience (we are looking for someone who knows what works in the field- not just what is taught in a textbook).
Knowledge of commercial lines underwriting and loss control concepts
Prior experience conducting surveys or evaluations on commercial property a strong plus.
A willingness to travel to client sites (at least 10 days per month)
Excellent interpersonal skills as you will be consulting with different types of clients from different locales and cultures.
A Certificate in Safety Management (CSM) or Certified Safety Professionals (CSP) is preferred though not required.
Additional Information
This position can be based across the United States (proximity to a large airport hub is helpful as the candidate will travel extensively.
QA Automation Engineer - Charlotte, NC
Quality assurance analyst job in Charlotte, NC
Note: Only considering local or nearby candidates
Duration: 6+ Months ContractWork Authorization:
W2 Candidates only
We are seeking a QA Automation Engineer with strong expertise in automated testing to join our team in Charlotte, NC. This is an exciting opportunity to work in a hybrid environment, contributing to cutting-edge projects and driving quality engineering initiatives.
Job requirements
Design, develop, and maintain automated test frameworks and scripts.
Collaborate with developers, product owners, and business analysts to understand requirements and create effective test strategies.
Execute automated test cases, analyze results, and report defects.
Participate in code reviews and contribute to continuous integration pipelines.
Ensure the overall quality of software by identifying gaps in testing and proposing improvements.
Maintain clear and detailed test documentation and reports.
Required Skills & Experience:
Minimum 5+ years of experience in software quality assurance and automated testing.
Strong hands-on experience with:
Playwright
Karate
Cucumber
Solid understanding of QA methodologies, tools, and processes.
Experience working in Agile/Scrum environments.
Excellent problem-solving skills and attention to detail.
Strong communication and collaboration skills.
Additional Information:
Hybrid work schedule: 3 days onsite, 2 days remote per week
Candidates must be local or willing to relocate to Charlotte, NC.
W2 candidates only
TopTech Talent is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
🚫 Third-party recruiters, please do not reach out for this role.
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QA Engineer
Quality assurance analyst job in Charlotte, NC
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. We're seeking a QA Engineer who brings both creative problem-solving and rock-solid testing fundamentals to our team. You'll be the detective who uncovers edge cases others miss, the strategist who designs comprehensive test plans, and the technician who builds elegant automation frameworks. This role blends manual exploratory testing with modern automation practices, and you'll have the opportunity to pioneer AI-assisted testing approaches as the field evolves.
You'll work closely with product and development teams to ensure our web and mobile applications deliver exceptional user experiences. This is a hands-on role for a self-starter who thrives in fast-paced environments and can balance multiple priorities.
What You'll Do
Uncover Hidden Issues Through Creative Testing - Apply exploratory testing techniques and user-centric thinking to find bugs that automated tests might miss; challenge assumptions and discover edge cases
Embrace AI-Powered Testing - Learn and implement emerging AI-assisted testing tools and frameworks to optimize testing efficiency and effectiveness
Build Robust Test Automation - Design, develop, and maintain automated test suites for web (Next.js, Node.js) and mobile applications using modern frameworks
Master the Fundamentals - Create comprehensive test plans, write clear test cases, execute thorough manual testing when needed, and ensure proper test coverage across features
Own Quality End-to-End - Take ownership of the testing process, identify gaps, and proactively propose improvements to testing strategies and methodologies
Collaborate Cross-Functionally - Partner with developers, product managers, and stakeholders to define testing strategies, reproduce issues, and advocate for quality
Manage Testing Operations - Track defects in JIRA, maintain test documentation, use Git for version control, and contribute to continuous improvement of QA processes
Requirements
3+ years of QA engineering experience, preferably in a SaaS or technology company
Strong testing fundamentals - deep understanding of test methodologies, test case design, boundary testing, regression testing, and quality assurance principles
Creative bug-finding skills - demonstrated ability to think outside the box, anticipate user behavior, and discover non-obvious issues
Hands-on automation experience with web and mobile applications (experience with tools like Selenium, Appium, Cypress, Playwright, or similar)
Manual testing expertise - comfort with exploratory testing and knowing when manual testing is the right approach
Technical aptitude - ability to read code, understand technical architecture, and work effectively with development teams
Self-starter mindset - proactive, autonomous, and able to manage multiple projects simultaneously
Curiosity about AI tools - eagerness to explore and adopt AI-assisted testing frameworks as they emerge
Proficiency with JIRA for bug tracking and test case management
Preferred Skills + Experience
BA/BS degree in Computer Science, Engineering, or related field
Experience with JavaScript/TypeScript for test automation
Knowledge of CI/CD pipelines and integrating automated tests into development workflows
Familiarity with performance and load testing tools and methodologies
Experience with API testing and backend validation
Exposure to AI-powered testing tools or machine learning concepts in QA
Benefits
Competitive salary.
Company stock options.
Health, dental, and vision insurance to keep you covered.
A 401(k) plan with employer matching.
The opportunity to shape the future of a rapidly growing and well-funded company and make your mark.
More about Fastbreak's culture.If this sounds like you, please apply!
NOTE:Applicants must be legally authorized to work in the USA. We are unable to sponsor or take over sponsorship of an employment visa at this time.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Business Analyst -IVR Systems / Call Flow Design (US CITIZEN ONLY)
Quality assurance analyst job in Charlotte, NC
• 5+ years of experience as a Business Analyst, preferably in contact center or telecom domains
• Strong hands-on experience in Call Flow Design / IVR systems
• Experience working with contact center platforms (Genesys, Avaya, Cisco, NICE, Twilio, etc.)
• Strong understanding of customer journeys, call routing logic, and self-service design
• Experience with UML diagrams, flowcharts, and process modeling tools
• Excellent communication and stakeholder management skills