Quality assurance lead jobs in Columbus, OH - 217 jobs

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website ***************** We have been retained for providing recruiting assistance, for direct hires, by one of the world-leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value. Job Description Required Skills: • experience in the performance analysis or performance engineering field must possess a strong knowledge of enterprise application architecture and technologies including web, web services, distributed and mainframe databases, mainframe and messaging layers. • Must be familiar with real-time, user-facing testing methodologies and approaches. • Must be familiar with batch or background testing methodologies and approaches. • Must also have a strong understanding of the monitoring solutions and KPIs used to determine used to determine availability and performance of these technology stacks. • Must be able to create and validate load test scripts in at least two or more of the following protocols: HTTP, SOAP, AJAX Click and Script, ODBC, Terminal Emulator, Visual Basic, .NET and Java. • Must be able to perform in-depth analysis of load tests both in real-time during test execution and in post-run review to determine test validity, discover the root-cause of any failures, and report on any performance issues or defects. • Monitor and manage multiple performance test team progress. Test teams will consist of a mix of onshore and offshore team members for the Core receivables Project. • Meet with application teams and project leadership to determine load test requirements and success criteria. • Define performance testing strategy for enterprise-wide Core receivables project. • Provide technical support to the performance test teams as needed during test preparation or execution • Perform analysis of load test results to confirm accuracy and evaluate any performance issues. • Coordinate with all development teams to provide performance testing support for release content and schedules. • Coordinate with multiple application development, architecture, infrastructure and engineering teams for performance defect resolution. • Create and maintain all performance testing artifacts (test plan, data plan, and detailed test reports) • Present load test results and analysis project management. • Provide quality, process and technical leadership within the Performance Test team. • Establish a strong presence as a change agent providing innovative, effective, and efficient Performance Management practices and solutions. • Hands-on experience with performance testing requirements, preparation, execution, and analysis. Additional Information All your information will be kept confidential according to EEO guidelines.

IDEALFORCE has a CONTRACT position available immediately for a Technical QA Lead/ QA Manager to join our customer in Columbus, OH. This is an ONSITE position. Please find below additional details about this job. Hiring Manager would like to have all qualified candidates interview face to face. Only LOCAL CANDIDATES are considered for this role. Job Description The Product Specialist will be serving in a Technical Quality Assurance Lead role. This role will focus on but not be limited to managing the testing of interfaces both between internal systems and with external partners. The responsibilities will range from managing the business functional as well as the IT technical testing and coordination of all involved parties. A strong testing background is critical and a background in interface design and development is very beneficial. Qualifications • Four year college degree or equivalent technical study • 7-8 years of QA experience • Impact analyses on production fixes and enhancements to establish priorities. • Provide basic product support and provide accurate and complete answers to detailed product questions in a timely manner. • Provide effective on-site product support as needed. • Accurately set severity of identified defects. • Provide input to training and / or documentation materials regarding latest technical and functional design changes. • Review the system test approach and conditions used as the basis for detailed test scenarios. • Follow quality standards. • Analytical and customer service skills. • Strong communication skills; both written and spoken • Effectively lead product tests and trials. • Identify appropriate business examples to illustrate key concepts / features. • Anticipate, identify, track and resolve issues and risks affecting own work and work of the Application Team. Develop contingency plans as necessary. • Apply specific expertise to ensure that products meet defined customer objectives. • Determine time estimates and schedule for own work and resolve issues in a timely manner. • Identify and track issues, risks and action items. • Demonstrate expertise in teaching / conveying technical and / or functional courses / concepts. • Develop appropriate work programs / budgets and use to effectively schedule tasks / assignments. • Identify improvements to project standards to achieve high quality services / products. • Interact with executive level business users or technical experts. • May function as a niche SME. This position is specifically focused on the Core Project as a Test Lead with a focus on Interfaces (BWC and External). Experience with User Acceptance Testing with external partners is preferred. • Experience with TFS (Microsoft Team Foundation Server), MS Visual Studio, MTM (Microsoft Test Manager) is a preferred. • Microsoft Office Desired • Make sound recommendations on functional and technical improvements to the product. • Analyze the functional and technical impact of product planning decisions. • Develop appropriate functional and usability standards for products. • Track and document expected volume and type of use of the product. • Participate in product design reviews to verify that design meets quality standards and functional/technical requirements. • Actively contribute as an expert or actual designer. • Coordinate product design reviews to verify that design meets quality standards and functional/technical requirements. • Provide accurate estimates for design and programming efforts for system changes and enhancements. • Coordinate enhancements to business and logical data models with data base administration to make the appropriate changes to the physical data model. • Confirm that technical architecture will support all changes required by product enhancements. Additional Information THIRD PARTY CANDIDATES: Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

GovCIO is currently hiring fora **Quality Assurance (Automation) Tester** todo full lifecycle application testing of EEOC Enterprise applications. This position will be remote. **Responsibilities** Designs, develops, and implements testing methods and equipment to ensure that the product will perform to specifications. Plans and arranges the labor, schedules, and equipment required for testing and evaluating the product. Designs test cases for test plans and creates test scenarios in which tests are carried out. Compiles data, defines required changes and reports defects and problems that occurred during the test process. Implements and participates in the walkthrough of the product. Automated testing may be used for leveling based on hiring manager discretion. + Consults with the development and/or requirements team to coordinate and test applications. + Performs analysis, diagnostics and preliminary evaluations of products. Develop testing procedures. + Develops test plans, scripts, scenarios, functional tests, regression tests, and deployment tests. + Implements the testing processes and ensures all test activities follow those processes. Produces reports on each test activity and tracks test metrics. + Monitors for continual test process improvement through failure analysis, throughput analysis, yield analysis, and report to management periodically. **Qualifications** Bachelor's with 5 - 8 years (or commensurate experience) Required Skills and Experience + Clearance Required: + Solid understanding of **Agile/scrum** software development and release process. + Create mature **automated frameworks** for validating end-to-end scenarios for highly integrated system. + **Write Java code** to automate the test of business layer or data layer applications. + Core Java skills, **write code using Selenium** and Java. + **Proficiency with SQL queries** and solid understanding of backend systems. + Solid understanding of implementation of Selenium **BDD** **framework** . + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Design and develop UI automation framework to support complex applications. + Expertise with service-oriented architecture and REST APIs. + Test system changes to prepare for production deployment. + Execute test plans, scenarios, scripts, or procedures. + Document software defects and report defects in JIRA. + Perform functional, non-functional, System integration and regression testing. + Experience with cloud systems like Azure. + Proven experience with Version control systems such as GitHub & Git. + Maintain and update automation code with new release of the application. + Solid understanding of implementation of Selenium BDD framework. + Excellent understanding of Cucumber BDD framework and various reporting mechanisms. + Solid experience with API testing tools like POSTMAN. + Experience with application monitoring systems like DataDog, Splunk etc. + Excellent communication skills. + Must be a team player. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $100,000.00 - USD $110,000.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************** **Location** _US-Remote_ **ID** _2025-7211_ **Category** _Software Engineering Services_ **Position Type** _Full-Time_

Headquartered in New Jersey (U.S), Cygnus Professionals Inc. is a next generation global information technology Solution and Consulting company powered by strong management and leadership team with over 30 person years of experience. Today, Cygnus has strong footprints in more than 4 countries with more than 25 satisfied customers. We strive to extend our presence across industries and geographies with our industry-focused business excellence. Cygnus Professionals Inc. has been named by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC) as one of the “Fast 100 Asian American Businesses” - joining the country's fastest-growing Asian American-owned companies, based on percentage revenue growth over the immediate past two years. Job Title: QA Analyst Location: Columbus, OH Duration: 3 Months+ Position Type: Contract Interview Type: Phone and then In-Person Job Description: QAS3 to help IT design, pilot, and implement the software quality assurance review process. Will help development teams test software quality for production deployment. This position will function as a highly skilled Quality Assurance Specialist with specific responsibilities that include: Proactively engage in the end-to-end software testing cycle as it pertains to the project. Work closely with and follow direction from QA Manager Contribute to the establishment of and meet quality goals and objectives for the project. Contribute to all aspects of quality assurance for the project including establishing relevant metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. With input from QA Manager and team, develop and execute test cases, scripts, plans and procedures (manual and automated). Work with the ODPS project team to test updates, patches, and repairs to the application software components in the development, test, and QA environments. Develop software changes for promotion to production following best practice and standards as defined by the ODPS ITO. Take corrective action, subject to the ODPS Management approval, to resolve all issues and problems encountered with testing to ensure the applications perform as required. Qualifications Required Skills: 7 Years in testing I.T products and applications. 5 Years automation experience using MS Visual Studio Coded UI, Team Foundation Server and Microsoft Test Manager 5 Years Development/scripting skills in C# 2 Years' experience developing and implementing Load Tests using Visual Studio and experience using Test Controllers and Agents to run the tests 5 Years in End to End Test Automation experience 5 Years demonstrated experience in converting existing manual test cases to automation scripts. 5 Years conducting test case reviews to ensure scenarios accurately capture business functionality. Contributes to continuous process improvements to increase the efficiency of QA and development. Excellent communication skills both written and oral Needs to show at least 1 year Quality Assurance experience in a technical capacity with a large organization as ODPS. The experience must encompass the writing of test strategies, test scenarios, test plans and test scripts. Must have at least 1 year experience working on Agile/Scrum I.T. projects. Must have experience working with Microsoft Test Manager on at least one project Additional Information Nice to have: Certifications in Software Testing Field. Programming background. Certifications in Microsoft tools and technologies. CRUD Testing experience Test coverage and estimations experience

**About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

***ideally hybrid in Columbus, OH, but open to remote candidates*** Responsible for monitoring and testing the Payments Program's risk activities to ensure compliance with regulatory requirements. Works under the direction of the Payments Testing Manager to execute the Compliance Monitoring and Testing Program. Qualifications Education: Bachelor's degree required. Certifications: CRCM, CIA, CAMS, or similar preferred. Experience: 4+ years in compliance testing/monitoring, audit, or risk. Financial services background with strong knowledge of regulatory requirements and compliance controls (or equivalent education/experience). Essential Functions Execute the Payments portion of the annual Compliance Monitoring & Testing Program by planning and conducting reviews to identify and manage compliance risks. Assist in developing the Annual Compliance Testing and Audit Plan. Maintain expertise in federal and state regulations impacting payments, including Reg E, Reg P, Reg DD, GLBA, privacy laws, and UDAP/UDAAP. Perform transactional testing and control analysis to assess adequacy of processes;support other testers when needed. Prepare accurate test scripts, workpapers, and documentation of findings;review peer workpapers as assigned. Draft clear, concise observations, potential violations, and findings for management reporting. Track and monitor issues in the Issues Management system;validate corrective action plans upon completion. Maintain regular communication with the Testing Manager, escalating concerns promptly. Support drafting of review reports and presentation of results to stakeholders and senior management

A manual tester with the below required skillset -Test planning -Test execution (smoke, functional, system test, End-to-End, UAT and regression) Knowledge of healthcare (Medicaid business a plus) ALM testing tool test plan, test lab, execution, and defect management Develops test procedures, scripts, and test stimuli to support software integration and formal software testing -Executes Test scripts/cases, report defects and support development for training -API testing experience: Hand-on in using any of the API tools (SOAPUI, POSTMAN etc. ,) Knowledge of SOA architecture model (synchronous/asynchronous) Basic SQL (DML) -UAT support -Build/execute regression suite Develop test execution summary and report to the leads Serves as a subject matter expert on the domain that is allocated Works under minimal direction. Self-driven and proactive & work on other testing responsibilities as assigned Nice to have experience -Medicaid providers, member enrollments, claims, EDI business areas Background on test automation (with any of the object oriented programming language) Required Skills: API Testing; SoapUI; XML APIs; Atlassian: JIRA.

Halo Group is a premier provider of IT talent. We place technology experts within the teams of the world's leading companies to help them build innovative businesses that keep them one step closer to their customers and one step ahead of the competition. We offer a meaningful work environment for employees, attractive and interesting engagements for consultants, and cutting-edge digital innovation for our customers. We delight in helping our customers execute their digital vision. Big projects or small, Halo Group knows that by combining the highest quality talent with our unwavering support, we will become an invaluable extension of the team. Halo Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all areas of product/project governance, UX/UI, multi-platform applications, quality assurance/testing, cloud computing, and data analytics. Since its inception, Halo Group has been recognized for numerous awards, including: - INC 5000 - Future 50 - 101 Best and Brightest - Michigan 50 Companies to Watch - Goldline Research - “Most Dependable Companies” - Ernst & Young - “Entrepreneur of the Year” Finalist Job Description Looking for a QA Tester with strong experience in Retail Domain and mostly working experience with Pint of Sale Qualifications Looking for a QA Tester with strong experience in Retail Domain and mostly working experience with Pint of Sale Additional Information Title: QA Tester. QA Analyst, QA ENgineer. Senior QA, Senior Tester, Test Analyst Skills: Test, Point of Sale, POS.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ Job description: Ruby and Cucumber is must Thoroughly test integrated software applications in a complex Unix and Windows environment. The position will require the candidate to understand system & solution designs and use that to define suites of automated tests. The QA Automation Engineer will be responsible for designing and creating the automated tests, will work within the automation framework that is in place and will be responsible for executing and maintaining the automated tests. At times, the QA Automation Engineer may be asked to determine what test automation tool would be the best solution for the particular testing activities that are required. SKILL SET Must have expert level software testing experience. Must be highly knowledgeable with advanced QA test and bug reporting concepts. Must have in-depth experience with automation testing -- both in scripting and maintaining suites of automated tests. Additional Information If you are interested feel free to reach Raghu Varun on #************or email your resume on ************************

Improving is a technology management and consulting services firm deeply rooted in our commitment to establishing trust - not only with each other but with our clients, partners, communities, and others. We aspire to do this through creating transparency, delivering results, continuously improving, clarifying expectations, and keeping our commitments. Job Description We are currently hiring QA Test Analyst in Columbus, Ohio. If you are experienced with automated testing tools and understand the value of creating quality software, we'd love you to join the Improving team. Job Responsibilities Work with the client to understand the strategy and testing automation approach Create and maintain test matrices, test plans, and testing status reports to validate and verify all products and system changes conform to established system standards and business requirements Use QA and Automated Testing tools to test applications Report and manage defects using a defect-tracking tool Report and communicate automated testing metrics Qualifications Requirements 3-5 years of experience using Ruby and Cucumber in acceptance test driven development Agile software development experience Experienced with source control tools such as Git and Stash Strong understanding of functional and requirements testing and QA methodologies Ability to work in a highly collaborative environment Must be highly motivated, result-oriented, and possess the ability to handle multiple projects with multiple deadlines concurrently with minimal supervision Additional Information We're dedicated to creating a culture that exemplifies teamwork, excellence and fun. If you're passionate about technology and doing things with excellence, Improving is the place for you! We have great benefits and perks!!

ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. **Job Responsibilities** + Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. + Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. + Maintains and provides all records and reports pertaining to QA documentation. + QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. + Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes recommendations. + Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. + Coordinates with client to create content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + U.S. citizen and fluent English speaker + Possess strong written and verbal communication skills + Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) **Other Job Specific Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Strong Internet software and Windows operating systems and software skills. + Demonstrated ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $25.00 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

QA/QC Engineer Employment Type: Full-Time | Commercial Construction Compensation: Competitive base + strong benefits package About the Opportunity We're partnering with a respected, mid-sized general contractor known for delivering award-winning commercial construction projects across Central Ohio. With deep local roots and a reputation for quality, this firm is growing and adding a dedicated QA/QC Engineer to its team. This role is perfect for someone who lives and breathes field execution, but also thrives in the details. You'll act as the quality conscience across one or more jobsites, supporting teams in the field and reinforcing high standards throughout the build lifecycle. Depending on project needs, the role may be based at one flagship site or rotate between active projects. What You'll Do Quality Control Execution Develop and implement site-specific Quality Control Plans Lead proactive QA/QC practices: pre-installation meetings, material verifications, mockups, benchmarks, and more Conduct field inspections and generate punch lists, working closely with Superintendents and PMs Review submittals, track compliance, and manage field test documentation Documentation & Reporting Maintain clear and accurate quality records using digital tools (Autodesk Construction Cloud, etc.) Track and manage non-conformance items, including resolution and closeout Deliver timely reports and summaries for internal leadership and client teams Team & Trade Partner Collaboration Coordinate with subcontractors, suppliers, and 3rd-party inspectors Support the field team in resolving quality issues before they escalate Help onboard and train field staff and partners on QA/QC expectations and best practices Process Improvement Identify recurring quality issues and recommend changes to prevent rework Contribute to closeout reviews and internal lessons-learned sessions What You Bring 3+ years of QA/QC experience in commercial construction (preferably with a GC or CM firm) Solid working knowledge of building codes, testing standards, and field execution Experience with tools like Autodesk Construction Cloud, PlanGrid, Bluebeam, or similar Strong organizational skills and a knack for finding issues before they become problems OSHA 30 and other relevant certifications (CQM, LEED, etc.) are a strong plus Bonus if you bring envelope expertise (e.g., BESI, NEBB certifications) Why This Role This company is known for its tight-knit culture, steady growth, and commitment to craftsmanship. If you're a detail-obsessed field engineer or superintendent looking to specialize a current QC pro ready for a bigger seat at the table... this is your chance. You'll work alongside sharp builders, have direct access to leadership, and play a pivotal role in the success (and reputation) of every project you touch.

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Mobile Quality Assurance/Automation Engineer - Software Engineer III at JPMorgan Chase within the Consumer and Community Banking - Digital Technology Team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives. Job responsibilities Perform testing of system software to ensure quality and functionality Plan and coordinate various testing activities to achieve project objectives Supervise the creation of test cases and manage the resolution of defects Exhibit proven expertise in scrum methodologies, as well as functional, integration, and regression testing Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture Contributes to software engineering communities of practice and events that explore new and emerging technologies Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Experience with mobile development and emulator packages (e.g., Android SDK, iOS XCode, SWIFT, Appium). Exposure to commercial mobile manual/automation test management packages (e.g., Perfecto, Experitest-SeeTest, MobileLabs). Experience with development or test automation tools/frameworks (e.g., Cucumber, Selenium Grid, Junit, Jenkins). Hands-on practical experience in system design, application development, testing, and operational stability Proficient in coding in one or more languages, Swift, Kotlin, or Java Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages Overall knowledge of the Software Development Life Cycle Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills Familiarity with modern front-end technologies Exposure to cloud technologies

What Makes a Honda, is Who makes a Honda Honda has a clear vision for the future, and it's a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.” We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team. If your goals and values align with Honda's, we want you to join our team to Bring the Future! Job Purpose The Senior ADAS Test Engineer plays a crucial role in coordinating and executing a wide range of testing and development tasks essential for departmental and organizational goals. Collaborating closely with teams in Japan, international engineering teams, and external partners, this role ensures seamless alignment in developing ADAS software technologies. This position takes responsibility for specific ADAS technologies, overseeing development, validation, and testing within development projects. This involves both hands-on coordination and strategic oversight to ensure the successful integration of advanced driver-assistance systems, meeting high-quality standards and surpassing customer expectations. Key Accountabilities Responsible for the development of the Advanced Driver Assist Systems (ADAS) Lateral Control software functions, as well as tuning vehicle control systems. Develop the functional software requirements related to CAN interface, Self-Diagnostic, Failsafe Detection for each vehicle development, working with the system supplier to coordinatethe integration of these functions into the vehicle, as well as verification of the functions. Performs project management activities, overseeing the testing of the related vehicle systems, negotiating the hardware and software interfaces to integrate the system into the vehicle, instrumenting and troubleshooting vehicles for testing, analyzing test data, recommending solutions for test failures, and determining root cause(s). Manage development projects/schedules, coordinate with corollary departments/suppliers and research new technologies and market trends. Creates and present technical documents/reports, including comprehensive root cause analysis when required. Qualifications, Experience, and Skills Bachelors degree in Electrical Engineering, Mechanical Engineering, Automotive Engineering or Controls Engineering Minimum 3 years of relevant experience Comprehensive understanding of vehicle dynamics, steering control functions and experience for tuning vehicle control systems Comprehensive understanding of requirements management, function validation, diagnostics, and CAN structures. Hands on mechanical ability / Understanding of vehicle systems. Analytical skills to prepare prototype vehicles for testing. Ability to troubleshoot system issues and propose solutions to those issues. Some travel domestic and internationally should be expected to visit various proving grounds, visit suppliers' engineering offices and production locations and support Honda factories during pre-production launch timings. Valid driver's license required to operate vehicles on proving grounds. PC Skills (Excel, Word, PowerPoint, CANalyzer, CANape and other technical software) Excellent communication skills coupled with the willingness to pro-actively seek out information from others and convert concepts into specific requirements. Experience with data acquisition systems and Vector CAN tools is a plus. Comprehensive understanding of electrical hardware fundamentals and software development process Strong presentation skills Working Conditions Commitment to work necessary work hours to achieve all responsibilities, including overtime and operating periodically at early and late day hours. Must be able to lift 20 lbs. Kneeling, bending, sitting, standing, and manoeuvring inside of vehicles is required. Travel is sometimes required - ~5% (International travel may be requested) Office work is split between on-site (80%) and remote (20% remote) Vehicle-level testing is conducted either on-site in a specified lab or offsite at a supplier/contracted facility. What differentiates Honda and make us an employer of choice? Total Rewards: Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth: Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings: Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

I.T. Excel is a new breed of service firm - an industry-focused consulting and integration firm offering a broad range of solution offerings to clients from a broad range of Industries. ITE is an end-to-end global consulting & solutions company with over 250 employee .We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable the implementation of business strategy. We specialize in the following technologies- QA/Software Testing, Business Analysis and Computer System Validation. Job Description RELOCATION IS A MUST AND 4 WEEKS MANDATORY IN-PERSON TRAINING IN RESTON, VA Description : WE ARE LOOKING FOR FRESH GRADUATES FOR QA and Validation POSITIONS. Skills/Abilities/Competencies Required: Must be ambitious, have strong work ethic, and a willingness to learn Be a fast learner with strong problem solving skills Demonstrated strength in verbal and written communication Positive & winning attitude Candidate must be willing to relocate Excellent communication and interpersonal skills Ability to understand and effectively communicate at all management levels, technical dependencies, timeline impact and risks Employment Benefits: Competitive Base Salary: Base Pay of $55,000 - $58,000 / Yr with periodic reviews (usually every 6 months) and increments. I.T. EXCEL is an E-VERIFIED Company . I.T. Excel is a new breed of service firm - an industry-focused consulting and integration firm offering a broad range of solution offerings to clients from a broad range of Industries. ITE is an end-to-end global consulting & solutions company with over 250 employee .We help companies bring improved focus to IT and how it aligns with the business, executes on its priorities and balances between innovation and efficiency. We have successfully shared with many of our clients the strategies, approaches and techniques necessary to transform IT capability and enable the implementation of business strategy. We specialize in the following technologies- QA/Software Testing, Business Analysis and Computer System Validation. Clients: We mostly work with Fortune 50 companies. We have existing contracts/partnership with Amgen, Aventis, Alfa Physician Resources, Baxter, Bank of America, Bank One, Biogen, Cisco Systems, Citi Bank, Citizens Bank, Cymbal, Deutsche Bank, Eli Lilly, Freddie Mac, Fannie Mae, GMAC Insurance, IBM, ING Direct Bank, Johnson & Johnson, JP Morgan & Chase, LL Bean, Liberty Mutual, Nasdaq, Navimedix, Nextel, Pfizer, State Farm Insurance, Schering Plough, Wells Fargo, Verizon, 3 COM and many more. Health Insurance: ITE provides all its full-time employees with medical insurance. Health Insurance coverage (PPO Plan) is offered by Anthem Blue Cross Blue Shield, one of the leading healthcare companies in the United States. This allows easy access to dependable healthcare, through a large network of physicians and hospitals, spread across the United States. We are also working on adding other benefits like Dental/Vision Workers Compensation: Workers' compensation insurance is provided to all employees, covering them against work related injuries and/or disabilities. Relocation Assistance: We offer our employees Relocation Assistance, to help them with the relocation costs while starting their project at client site Qualifications Qualifications : BS in Biomedical Engineering/ BS in Chemical Engineering/ Computer Science/ MS Computer Science/ BBA/ MBA/ Engineering degree required from an accredited university or college. Minimum Experience: Recent college graduates with no experience or graduates with few years of experience preferred. Computer literate and familiar with the use of word processing, spreadsheet, and basic database applications preferred. Additional Information Skills/Abilities/Competencies Required: Must be ambitious, have strong work ethic, and a willingness to learn Be a fast learner with strong problem solving skills Demonstrated strength in verbal and written communication Positive & winning attitude Excellent communication and interpersonal skills Ability to understand and effectively communicate at all management levels, technical dependencies, timeline impact and risks Employment Benefits: Competitive Base Salary.

Nature and Scope This position is member of the Quality Assurance (QA) Batch Record Review Group. The QA Batch Record Reviewer II is responsible for providing the Quality Assurance review associated with the manufacture of safe, pure, effective and sterile pharmaceuticals in accordance with company Standard Operating Procedures (SOPs), policies and current Good Manufacturing Practices (cGMPs). The Batch Record Review group provides support to other departments as needed and is critical in maintaining product release schedules and meeting company goals. The quality review of the batch record includes the correction and approval of batch record documentation. The position requires collaborating with multiple departments regarding metrics, exception reporting and knowledge of regulatory documents and cGMPs. This position includes travel between the American Regent facilities. Essential Duties and Responsibilities Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Perform critical review of executed batch record documentation. Enter data into applicable spreadsheets/databases. Update metric reports for trending. Work with personnel to assure that all errors and corrections are resolved according to SOP requirements. Identify quality process improvements to increase quality and efficiencies in systems, operations, and personnel. Ensure all work is performed and documented in accordance with existing Company policies and procedures, in accordance with Code of Federal Regulations, and mutually recognized agreements with international regulatory bodies as well as and health and safety requirements. Submit error free batch records for product release. Submit Change Requests as needed. Support investigations and Corrective Actions/Preventative Actions (CAPAs), including report writing. Demonstrated basic knowledge of cGMPs and supporting regulatory documents. Mentors and provides guidance for less senior QA Batch Record Review Associates. Provides guidance for plant personnel on batch record corrections. Perform any other tasks/duties as assigned by management. Education Requirements and Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. High School Diploma or GED equivalent required. Associate or bachelor's Degree preferred. A minimum of two years equivalent experience with cGMP batch record documentation is required. QA, Compliance and Auditing experience in a cGMP manufacturing environment is required. Strong attention to detail and adherence to SOPs. Intermediate skills in Microsoft Word and Excel are required. Excellent organizational, interpersonal and communication skills (written and oral) required. Demonstrable analytical thinking and problem-solving skills. Demonstrated success in managing multiple activities at the same time, producing outstanding results. Ability to meet and maintain clean gowning requirements is preferred. Ability to take feedback constructively and function in a team-oriented work environment. Ability to work overtime as needed. Physical Environment and Requirements Employee must be able to occasionally lift and/or move up to 25 pounds. American Regent celebrates diversity and we are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or protected veteran status. Applicants have rights under Federal Employment Laws. FMLA poster: ********************************************************** Know Your Rights: Know Your Rights: Workplace discrimination is illegal (eeoc.gov) Employee Polygraph Protection Act: ********************************************************* Alert: We're aware of individuals impersonating our staff to target job seekers. Please note: · All legitimate communication will come directly from a verified ARI recruiter either by phone or via an americanregent.com email address. · Our recruiting process includes multiple in person and/or video interviews and assessments. · If you are unsure about the legitimacy of a message, contact John Rossini at *************************** before responding. · We never request payment, bank information, or personal financial details during our offer process. Your security is important to us, and we encourage you to stay vigilant when job searching. American Regent Inc. endeavors to make *********************************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email **************************************.

Role: QA Automation Engineer with C# exp. Location: Onsite - Irving TX/ Phoenix, AZ/ Westerville, OH (Any location is fine) Only local/ No Relocation Duration: Full Time/ Permanent role Client: Western Alliance Bank/ AgreeYa Solutions yearly with benefits. JOB DESCRIPTION: Required Skills: QA Testing, Automation, Selenium, C# experience is mandatory. Required Qualifications: This position requires a minimum of 10+ years software quality assurance analysis experience, including an understanding of the software development life cycle, Automation Testing, API/ middleware testing, databases (SQL), system design and analysis, and project management Solid understanding of Agile/Scrum software development, QA, and software release processes. Must be able to define, develop and implement different test automation framework for Web applications (using Selenium and C#), Windows(desktop) applications and API automation (with Java and Maven) by incorporating BDD approach Hands on experience in creating matured automated frameworks for validating end-to-end scenarios for highly integrated systems Proven ability in designing, creating, and executing automated scripts, manual tests, API tests and database queries is required Advanced understanding of Functional, Non-Functional, System Integration and Regression testing principles is required Experience with cloud systems such as Azure and/or AWS. Expert experience with Microsoft Test Professional/Azure DevOps, JIRA or any other test and defect management tool Proven experience with Version control systems such as GitHub etc. Advanced experience with developing code using software languages such as C# and/or Java. Expert knowledge to different DB concepts in relational database systems (SQL/Oracle) and ability to create complex queries using multiple tables. Must be able to create test plans (manual and automation) and automate test scripts that cover positive, negative and edge case testing as feasible. Maintain QA documentation, test matrices and generate reports for management. Ability to enhance the existing automation framework by implementing different enhancements and create/maintain inspection process Must be a detail-oriented, self-starter who is highly organized, hands-on and a team player. Superior in troubleshooting and fixing issues from multiple sources Solid understanding on Proxy and Firewall concepts Lead, mentors, and trains fellow Test Engineers regarding the execution of automated scripts and troubleshooting mechanism Expert in managing and delegating tasks and excellent in coordinating with technical teams, stakeholders, vendors, and other customers Ability to communicate across all levels of management. Clearly articulate the ideas related to testing/automation process and procedure to technical and non-technical audience Strong verbal and written communication, interpersonal and customer management skills Ability to support additional hours (nights/weekends) on need basis Education: Bachelor of Science degree in related field or equivalent experience Preferred Qualifications: Experience in working as a developer Experience with SonarQube Experience in mentoring automation testers Experience in working with offshore team. Experience in creating automation framework supporting Angular applications. Experience with End-to-End testing framework such as Cypress (using JavaScript) Experience with documentation tools such as Confluence/Share Point etc. Should have minimum 4+ years testing experience in banking/finance industry

Halo Group is a premier provider of IT talent. We place technology experts within the teams of the world's leading companies to help them build innovative businesses that keep them one step closer to their customers and one step ahead of the competition. We offer a meaningful work environment for employees, attractive and interesting engagements for consultants, and cutting-edge digital innovation for our customers. We delight in helping our customers execute their digital vision. Big projects or small, Halo Group knows that by combining the highest quality talent with our unwavering support, we will become an invaluable extension of the team. Halo Group's experienced consultants in Detroit, Atlanta and Dallas specialize in all areas of product/project governance, UX/UI, multi-platform applications, quality assurance/testing, cloud computing, and data analytics. Since its inception, Halo Group has been recognized for numerous awards, including: - INC 5000 - Future 50 - 101 Best and Brightest - Michigan 50 Companies to Watch - Goldline Research - “Most Dependable Companies” - Ernst & Young - “Entrepreneur of the Year” Finalist Job Description Looking for a QA Tester with strong experience in Retail Domain and mostly working experience with Pint of Sale Qualifications Looking for a QA Tester with strong experience in Retail Domain and mostly working experience with Pint of Sale Additional Information Title: QA Tester. QA Analyst, QA ENgineer. Senior QA, Senior Tester, Test Analyst Skills: Test, Point of Sale, POS.

Ruby and Cucumber is must Thoroughly test integrated software applications in a complex Unix and Windows environment. The position will require the candidate to understand system & solution designs and use that to define suites of automated tests. The QA Automation Engineer will be responsible for designing and creating the automated tests, will work within the automation framework that is in place and will be responsible for executing and maintaining the automated tests. At times, the QA Automation Engineer may be asked to determine what test automation tool would be the best solution for the particular testing activities that are required. SKILL SET Must have expert level software testing experience. Must be highly knowledgeable with advanced QA test and bug reporting concepts. Must have in-depth experience with automation testing -- both in scripting and maintaining suites of automated tests. Additional Information If you are interested feel free to reach Raghu Varun on #************or email your resume on ************************