Quality assurance manager jobs in Cheektowaga, NY - 66 jobs

Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00

DELEVAN is an electronics manufacturer of Inductors, Radio Frequency coils, chokes, transformers, and resolvers with a strong brand for over 75 years, and the only manufacturer in the world with Mil-PRF-39010 Level ‘S' accreditation. Global supplier of frameless, framed, and tandem resolvers to automation, commercial, industrial, and aerospace and defense industries. We form part of Regal Rexnord Corporation (NASDAQ: RRX) portfolio of product offerings, under the Operating Company of Linear Motion. For more information about Delevan, Regal Rexnord and Linear Motion, please visit our websites at *************** , ********************* and ********************** POSITION SUMMARY: Develop, implement and sustain the quality systems required to assure the delivery of products and services that exceed total quality requirements. Lead the facility in the application of total quality activities that result in continuous process improvements and reduce total cost. Responsible for maintaining ISO9001, AS9100 and Military QPL maintenance programs, such as Mil-PRF-39010, Mil-PRF-27. ESSENTIAL DUTIES AND RESPONSIBILITIES: Along with those identified below, other duties may be assigned. Manage, lead, and mentor the Quality department team Responsible for incoming quality and regulation of suppliers performance to quality Develop and drive customer specific quality requirements Interface with customer to resolve quality problems by determining root cause and corrective actions Lead the quality team's efforts to improve internal quality Implementation of sustainable quality processes in production process Support Manufacturing, Sales and Customer service in resolving quality problems and implementation of corrective actions Drive customer-specific quality problems using FBS processes and tools Embrace and utilize Daily Management Process Develop audit programs and procedures for all levels of audit activity. Assure consistency of purchased components by vendor certification, establishment of effective acceptance criteria and product monitoring. Provides support and information for new and sustaining product development in regards to quality processes, tooling and fixtures, aimed at one piece flow Maintain ISO and AS9100 quality system QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, and must be a United States citizen. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrated ability to successfully lead projects involving cross-functional teams and external stakeholders Excellent interpersonal and communication skills. Excellent written, verbal, and technical presentation skills Highly organized and task focused, with little to no supervision required Excellent project management skills Excellent Proficiency with all common software; Microsoft Word, Excel, PowerPoint, Project EDUCATION and/or EXPERIENCE Associates Degree-preferably technical discipline Supervisory or management experience a plus Prior quality systems experience in manufacturing environment Experience with military specifications would be beneficial Variation Reduction and Problem Solving skills Mathematical and statistical analysis PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. LANGUAGE SKILLS Ability to read, analyze, and interpret strategic business templates and information. REASONING ABILITY Ability to solve practical and complex problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Required to respect and protect all confidential, privileged, personal, legally regulated and proprietary information. Salary range: $98,000 -$218,600 Compensation is based on a variety of factors when extending an offer, including but not limited to, the role, responsibilities, candidate experience, education, qualifications, and business considerations. Restrictions imposed by federal export control laws may limit this job opportunity to candidates who are a ‘U.S. Person', which includes U.S. citizens, U.S. nationals, U.S. permanent residents, individuals granted asylum in the United States, and refugees in the United States. Benefits Medical, Dental, Vision and Prescription Drug Coverage Spending accounts (HSA, Health Care FSA and Dependent Care FSA) Paid Time Off and Holidays 401k Retirement Plan with Matching Employer Contributions Life and Accidental Death & Dismemberment (AD&D) Insurance Paid Leaves Tuition Assistance About Regal Rexnord Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company's electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company's automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com. Equal Employment Opportunity Statement Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills. If you'd like to view a copy of the company's affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email ***************************. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail ***************************. Equal Employment Opportunity Posters Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.

Human Castle Recruiting is assisting an elite equipment manufacturer in the Buffalo Northtowns in the acquisition of a perm-hire on-site Quality Manager. This is a high-profile role with a compensation reaching $150K per year. Position includes top-tier benefits along with 2 yearly bonuses. Duties include: Provide Quality leadership and continuous improvement Handle responsibility for QMS Manage Six Sigma change initiatives Support new product launches/ change control/ validation Ensure that SHEQ systems and processes deliver optimally Promote a culture of change to greater improvement Supporting Standardization Handle department resources/capacity planning/budgeting Process & procedure improvements, best practices, employee reviews Handle Supplier and internal audits, resolve conflicts Manage NCR (Non-Conformance) System and VCR (Verification Conformance Request) System Preferred: Leadership experience ISO9000 Lead Assessor experience Working knowledge/Practice of Lean/Six Sigma Knowledge of CGMP and/or GAMP SPC experience Because of the compensation, amazing benefits, desirable location and company work culture this position will not last long. Apply today for consideration.

Oversight of staff, budget, and quality issues. This person oversees the integration of the care delivery system at the site so that patient care needs are met within financial constraints and in compliance with DOH, DNV, and other regulatory agencies. Plans, coordinates, directs, and integrates quality and patient safety system-wide collaboration with the executive team to ensure continuous quality of care, patient satisfaction, and compliance with various accrediting organizations and regulatory bodies; interprets and implements system quality assurance and safety standards to ensure quality care to patients; oversees the audit of work activities of system staff to verify conformance of activities to quality assurance standards; maintains ongoing tracking reports of findings; assists in integrating resources within the areas of administrative responsibility. The expanded role includes the oversight of the Infection Control program. **Buffalo, NY** Minimum or Preferred Qualifications BS - Bachelor of Science from an approved School of Nursing required. MS - Masters of Science in nursing health administration or other related field required. DNP - Doctor of Nurse Practitioner preferred. 8 years of experience in Healthcare Leadership institution three of which must be in the quality and patient safety arena, and include measurable improvements required. 8 years of progressive experience in patient care delivery is required. 5 years of Progressive management experience in healthcare including budget/financial systems, quality improvement, and knowledge of regulatory and accrediting agency standards are required. Advanced interpersonal communication skills to assure a collaborative positive culture of quality and safety are required. Additional skills necessary for success in the position include strong technical skills, patient/customer service, change management, delegation, quality management, visionary leadership, adaptability, innovation, quality, motivation, and judgment. Cert Prof Health Qual (CPHQ) within 2 years of hire required. Weekend/ Holiday Requirement: No Weekends or Holidays Required Schedule: 8-hour shift Monday to Friday Supplemental pay types: Bonus pay Signing bonus License/Certification: Clinical Nursing License (Preferred) Elevate Healthcare Solutions ************ or ************ - Talk or text

Safetec of America, Inc. has been your trusted source for infection control, first aid, and compliance products for over 27 years. We are a local, family-owned, OTC pharmaceutical manufacturing company with a reputation for retaining employees because we treat them like family. We are always looking for talented people to join our team. If you have the ambition and drive to take on new challenges as the next step in your career, apply today! Responsibilities: Manages all aspects of the Chemistry Lab (Analytical Testing, Stability, and Outside Testing Services) to ensure compliance with all applicable procedures and regulations. Provides QC leadership and support across the organization. Facilitate cross-functional communication and ensure all testing, metrics, projects, and departmental goals are achieved. Supports activities for method development, qualification, validation, and verification from assay development. Ensures the review/approval of raw materials/components, stability studies, and finished goods is performed per cGMP/GLPs. Supports the completion of laboratory investigations and ensures implementation of corrective and preventative actions relating to OOS/OOT investigations and QC activities, as appropriate. Recruits, trains, and manages team within the department, fostering collaboration. Assigns work, coaches staff, and performs performance reviews and disciplinary actions, as necessary. Creates new and performs periodic review of approved department procedures, specifications, methods, etc. to ensure compliance with industry standards. Oversees consumable inventory and preventive maintenance/calibration activities for laboratory instruments. Serves as primary contact for and supports internal, external, and regulatory inspections. Performs other tasks as assigned. Qualifications, Education and Experience: BS required, Chemistry, Microbiology, or other related scientific field 6-8 years of supervisory experience within a pharmaceutical/regulated laboratory environment supporting manufacturing operations. Experience writing non-conformances, laboratory investigations, and OOS/OOT required; experience with Root Cause Analysis. Experience with regulatory inspections from the FDA, Health Canada, or other agencies. Experience performing wet chemistry, LC, GC, FTIR, and UV analytical methods Strong organizational, communication, and troubleshooting skills; ability to prioritize and lead through complex processes/projects

Requirements QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in Industrial/Mechanical Engineering, Quality or Management from four-year college or university or equivalent education/training. 5 Years related experience in quality control in a manufacturing environment. 5 years demonstrated management or supervision experience in the quality area. ISO 9001 and SQF experience. Working knowledge of quality management tools (SPC, PFMEA, RCA) FOOD SAFETY TRAINING REQUIREMENTS Food Safety Training, consisting of the GMP/PPE/Food Safety Policy, HACCP Plan and SQF System is provided to all personnel at the time of hiring. Refresher training is completed annually, based on the anniversary month of the employee's date of hire. Completion of this training is a condition of employment. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Ability to use Minitab or JMP is preferred. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS ASQ certification is a plus. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to walk. WORK ENVIRONMENT The noise level in the work environment is usually moderate. American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: ***************************************. Salary Description $100K - $130K/year

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Purpose Statement The R&D Operations Manager is responsible for the safe, efficient, and compliant operation of the WHQ and St. Simons Island R&D laboratory and pilot lab facilities. This leader manages a team of technicians, ensuring excellence in associate safety, food safety, ingredient and inventory management, and equipment maintenance. The R&D Operation Manager drives operational standards, fosters a culture of safety and collaboration, and supports research and development activities across both sites. This role is based at our WHQ in Buffalo, NY. Key Accountabilities and Outcomes 1. Associate Safety Leadership * Champion and enforce safety protocols, exceeding company and regulatory standards. * Conduct regular safety audits, risk assessments, and coordinates safety standards with Corporate EH&S Team. * Lead safety training platform, ensuring all associate training is up to date and documented. * Mentor and train associates to uphold a safe working environment. * Ensure compliance with OSHA and internal safety guidelines across both sites. * Promotes a culture of safety through ongoing education and visible leadership. 2. Food Safety & Regulatory Compliance * Oversee implementation of food safety and sanitation protocols in all labs. * Ensure all R&D activities and facility operations meet or exceed food safety regulations and internal standards. * Lead internal inspections and support external audits, proactively addressing gaps. * Maintain documentation for regulatory compliance (FSQA, GMP, SDS, etc.). * Serve as the primary contact for food safety-related issues and corrective actions. 3. Ingredient & Inventory Management * Oversee processes for ordering, receipt, and storage of ingredients and supplies, ensuring timely procurement and compliance with allergen control and food safety standards. * Manage regular clean-outs, and optimize storage spaces for raw materials, finished goods, and equipment. * Coordinate with suppliers and manufacturing facilities for cross-site needs. 4. Equipment Maintenance & Operations * Manages day-to-day pilot lab operations and sets long-term operational targets for facilities. * Oversee facilities technicians to ensure that all equipment is maintained, calibrated, and operating at peak functionality. * Supervise technicians to ensure that preventive maintenance schedules and complex repairs are done in a timely and quality manner. * Coordinate with external contractors for specialized repairs and upgrades. * Support technicians in resolving advanced equipment issues. * Manage knowledge and records as they relates to lab and pilot plant operations. 5. Team Leadership & Development * Direct, coach, and develop a team of Facilities Technicians, fostering a collaborative and high-performance culture. * Delegate responsibilities, set clear expectations, and conduct regular check-ins. * Support professional development and cross-training opportunities. * Facilitate communication and alignment between WHQ and St. Simons Island teams. * Lead by example in problem-solving, adaptability, and continuous improvement. 6. Multi-Site Operations Management * Standardize processes and policies across both labs to ensure consistency and operational excellence. * Balance local needs with organizational standards and technician responsibilities, adapting as necessary. 7. Documentation & Reporting * Maintain accurate records of safety, maintenance, inventory, and compliance activities. * Generate reports and presentations for stakeholders and leadership. * Track and analyze operational data to drive continuous improvement. * Manage RIC Facilities annual budget for supplies, raw materials, and equipment maintenance. Knowledge, Skills, and Experience * Bachelor's degree in a technical field related to the food and beverage industry with at least 5 years of experience in a food and beverage company, or pharmaceutical company. * Previous experience in lab and pilot plant operations, equipment, and maintenance protocols. * Commitment to continuous improvement and operational excellence. * Strong organizational and data management skills. * Ability to respond quickly to operational needs and emergencies. * Demonstrated integrity, professionalism, and dedication to team success. * Strong understanding of food safety, quality regulations, and compliance standards. * Exceptional problem-solving abilities and attention to detail. * Good communication and interpersonal skills; clearly convey complex and technical issues to a diverse audience. * Ability to multitask and prioritize in a fast-paced environment. * Has an awareness of, and the ability to promote Associate Safety and Food Safety guidelines. Work Environment & Safety Notice * Research and Development laboratories are not food-allergen-free environments. Individuals with severe food allergies should consider this before applying. * Employees may occasionally be exposed to Cleaning-In-Place (CIP) detergents through smell or incidental contact during routine operations. * Exposure to food ingredients, chemicals, and cleaning agents is expected; appropriate personal protective equipment (PPE) and safety training will be provided to minimize risks. * Work may occur in varying temperature environments, including refrigerated and heated areas. Physical Requirements * Ability to lift and carry up to 50 lbs safely. * Stand for 6 or more hours during the workday, with opportunities for sitting. * Regular bending, stooping, crouching, and reaching to access equipment, materials, and storage areas. * Ability to work in confined spaces and at various heights, including occasional climbing of ladders or steps. * Push, pull, and maneuver carts, bins, and equipment, including heavy items with the assistance of mechanical aids when necessary. * Manual dexterity and fine motor skills for handling small components and operating precision instruments. * Ability to use hand tools and equipment safely and effectively as required for operating various laboratory or production equipment. * Sensory ability to compare and distinguish differences in ingredients, materials, and products through taste, smell, touch, and visual inspection. * Ability to follow all safety protocols, including proper lifting techniques and ergonomic practices. #CORP123 #LI-NT1 COMPENSATION In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location. Annual Range/Hourly Rate $99,840.00 - $149,760.00 Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at *************** if you need assistance completing this application or to otherwise participate in the application process. BRINGING YOUR BEST SELF TO WORK. As a family-owned company, caring for our associates-their whole selves-is a top priority. That's why we provide benefits and tools to help our people balance the integration of work and life: * Competitive compensation * Health & financial benefits * Paid time off * Parental leave * Family planning support * Flexible work policy * Associate resource groups * Volunteering & community impact opportunities * Holiday gatherings * In-house taste tests (we are a food company after all)! It's all part of how we support our family of associates. Because in the company of family, all things are possible. MEET RICH'S. Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $3.8 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family. Nearest Major Market: Buffalo Job Segment: Pharmaceutical Sales, Manager, Sales, Management

Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Position Description Reporting to the Plant Manager, the Manager Quality II oversees the sites quality department with responsibility for total product/package quality, Food Safety/Quality cost management, safety, compliance, GMPs, and executing all Quality protocols to ensure Plant Quality objectives are met. Essential Job Functions: * Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements. * Adhere to and ensure compliance to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. GFSI). * Directly manage the Quality team to achieve KPIs and CI project goals, while tracking costs, reducing waste, overseeing employee training, and maintaining department morale. * Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes. * Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations. * Responsible for supporting and maintaining compliance with third-party food safety and quality certification requirements, including the implementation and continual improvement of the facility's food safety and quality management systems. * Responsible for the development, implementation, maintenance, and continuous improvement of the SQF System and ensuring compliance with all relevant food safety and quality requirements. * Oversee daily Quality inspections to ensure all products are meeting compliance. * Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Program. * Champion internal audit process through continuous improvements, shared best practices, and teamwork. * Comprehend and utilize the plant financials, fixed and variable costs. Understand how other cost centers affect QC results, how production volume affects all costs, and how to manage variable labor. * Participate in planning future capital requirements, develop the capital request utilizing the current format and manage capital projects to their successful completion. * Lead the development, implementation, review, and maintenance of Food Safety Fundamentals, the Food Safety and Quality Plans, and the SQF program, while ensuring effective communication of all relevant information to employees. * Responsible to ensure that all food safety and food quality documents are safely stored, maintained and accessible. * Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner. * Ensure compliance to all OSHA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance. * Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination. * Provides training, direction and instruction and conducts performance evaluations. * Provides guidance and training on work standards and expected outcomes. * Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations. * Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization. * SQF Practitioner for the facility. * Ability to lead teams in site projects such as waste reduction, validation, nee product launch, etc. Required Skills: * Proficient in Lab Data Collection Program, Excel, Word, SAP and Power Point. * Ability to analyze and solve problems, results oriented. * Organized and detail oriented, adaptable to change. * Excellent interpersonal and communication skills, verbal and written. * Ability to apply statistical methods to analyze data and identify trends. * Familiarity with GFSI, FDA, and other relevant standards and regulations preferred. * Able to read and understand metric system. Competencies: * Leadership: Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. * Problem-solving: Capacity to identify and resolve production issues quickly and effectively to minimize downtime and optimize output. * Decision-making: Aptitude for making sound decisions under pressure, considering factors like cost, quality, and time constraints. * Communication: Strong communication skills to liaise with other departments, suppliers, and stakeholders, as well as to provide clear instructions to teams. Education and Experience: * Undergraduate degree in Food Science, Quality or related discipline or field. * Minimum 5 years of direct management experience in Quality within a manufacturing environment, preferable food/beverage industry. * SQF Practitioner certification preferred. * Knowledge of quality management systems, HACCP plans, food safety and security standards, and governmental regulatory relating to the food / beverage industry. Working Conditions: * Work Schedule: Weekdays, weekends, afternoon, evening, and overnight may be required. Overtime scheduled as needed. * Work Environment: Operating in a fast-paced production plant with numerous moving parts. Noise levels require hearing protection and temperatures can get very hot and/or relatively cold (laboratory is temperature controlled). The environment is structured and supervised. * Sitting for periods of time. Travel Requirements: * Travel anticipated: Rarely Physical Requirements: R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%) Physical Demand R O F Stand or Sit X Stoop, kneel, crouch, or crawl X Lifting _50___ lbs. (minimum lbs lifted ___5___lbs) X Carry weight, lift X Walking X Driving X Climb (stairs/ladders) or balance X * Visual/Sensory: This position requires attention to detail, requiring attention with one or two senses at a time. * Mental Stress: There is pronounced pressure from deadlines, production quotas, accuracy, or similar demands. Other Duties: * This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. A Career with Refresco Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits: Pay Range: $130k - $145k, plus eligibility for performance-based bonuses based on company objectives. Cell Phone Allowance: $63.50/month Status: Exempt * Medical/Dental/Vision Insurance * Health Savings Accounts and Flexible Spending Accounts * Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance * Short-term disability and long-term disability * Pet Insurance * Legal Benefits * 401(k) Savings Plan with Company Match * 12 Paid Holidays * 15 Vacation Days and Paid (Sick) Time Off Days * Well-being Benefit * Discount and Total Reward Programs The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.

Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Position Description Reporting to the Plant Manager, the Manager Quality II oversees the sites quality department with responsibility for total product/package quality, Food Safety/Quality cost management, safety, compliance, GMPs, and executing all Quality protocols to ensure Plant Quality objectives are met. Essential Job Functions: Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements. Adhere to and ensure compliance to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. GFSI). Directly manage the Quality team to achieve KPIs and CI project goals, while tracking costs, reducing waste, overseeing employee training, and maintaining department morale. Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes. Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations. Responsible for supporting and maintaining compliance with third-party food safety and quality certification requirements, including the implementation and continual improvement of the facility's food safety and quality management systems. Responsible for the development, implementation, maintenance, and continuous improvement of the SQF System and ensuring compliance with all relevant food safety and quality requirements. Oversee daily Quality inspections to ensure all products are meeting compliance. Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Program. Champion internal audit process through continuous improvements, shared best practices, and teamwork. Comprehend and utilize the plant financials, fixed and variable costs. Understand how other cost centers affect QC results, how production volume affects all costs, and how to manage variable labor. Participate in planning future capital requirements, develop the capital request utilizing the current format and manage capital projects to their successful completion. Lead the development, implementation, review, and maintenance of Food Safety Fundamentals, the Food Safety and Quality Plans, and the SQF program, while ensuring effective communication of all relevant information to employees. Responsible to ensure that all food safety and food quality documents are safely stored, maintained and accessible. Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner. Ensure compliance to all OSHA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance. Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination. Provides training, direction and instruction and conducts performance evaluations. Provides guidance and training on work standards and expected outcomes. Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations. Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization. SQF Practitioner for the facility. Ability to lead teams in site projects such as waste reduction, validation, nee product launch, etc. Required Skills: Proficient in Lab Data Collection Program, Excel, Word, SAP and Power Point. Ability to analyze and solve problems, results oriented. Organized and detail oriented, adaptable to change. Excellent interpersonal and communication skills, verbal and written. Ability to apply statistical methods to analyze data and identify trends. Familiarity with GFSI, FDA, and other relevant standards and regulations preferred. Able to read and understand metric system. Competencies: Leadership: Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Problem-solving: Capacity to identify and resolve production issues quickly and effectively to minimize downtime and optimize output. Decision-making: Aptitude for making sound decisions under pressure, considering factors like cost, quality, and time constraints. Communication: Strong communication skills to liaise with other departments, suppliers, and stakeholders, as well as to provide clear instructions to teams. Education and Experience: Undergraduate degree in Food Science, Quality or related discipline or field. Minimum 5 years of direct management experience in Quality within a manufacturing environment, preferable food/beverage industry. SQF Practitioner certification preferred. Knowledge of quality management systems, HACCP plans, food safety and security standards, and governmental regulatory relating to the food / beverage industry. Working Conditions: Work Schedule: Weekdays, weekends, afternoon, evening, and overnight may be required. Overtime scheduled as needed. Work Environment: Operating in a fast-paced production plant with numerous moving parts.  Noise levels require hearing protection and temperatures can get very hot and/or relatively cold (laboratory is temperature controlled). The environment is structured and supervised. Sitting for periods of time. Travel Requirements: Travel anticipated: Rarely Physical Requirements: R = Rarely (0-15%) O = Occasionally (16-45%) F = Frequently (46-100%) Physical Demand R O F Stand or Sit X Stoop, kneel, crouch, or crawl X Lifting _50___ lbs. (minimum lbs lifted ___5___lbs) X Carry weight, lift X Walking X Driving X Climb (stairs/ladders) or balance X Visual/Sensory: This position requires attention to detail, requiring attention with one or two senses at a time. Mental Stress: There is pronounced pressure from deadlines, production quotas, accuracy, or similar demands. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. A Career with Refresco Refresco Beverages US Inc. offers the following competitive pay and comprehensive benefits:   Pay Range: $130k - $145k, plus eligibility for performance-based bonuses based on company objectives. Cell Phone Allowance: $63.50/month Status: Exempt Medical/Dental/Vision Insurance    Health Savings Accounts and Flexible Spending Accounts  Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability   Pet Insurance  Legal Benefits  401(k) Savings Plan with Company Match  12 Paid Holidays 15 Vacation Days and Paid (Sick) Time Off Days Well-being Benefit Discount and Total Reward Programs  The applicant who is hired will receive wages within the range that will be based on several factors, including, as applicable, criteria such as years and type of experience, relevant education, training, qualifications, certifications/licensing, skills, geographic location, performance, market considerations, seniority system, merit system, systems that measure earnings by quantity or quality of production, and business or organizational needs. Join Refresco TODAY and enjoy a rewarding CAREER!   Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.  Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.  Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.  Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.

The Supplier Quality & Certification Manager is responsible for developing, implementing, and maintaining supplier quality programs to ensure all incoming ingredients, raw materials, and packaging meet company standards and regulatory requirements. This role oversees supplier qualification, ongoing performance monitoring, and compliance. The role manages the certifications for Once Again sites and co-manufacturing facilities including Organic, Non-GMO, Gluten-Free, Kosher, and RSPO with support from site Quality Assurance Managers. The Supplier Quality Manager & Certification Manager collaborates cross-functionally with Procurement, R&D, Operations, and Regulatory teams to uphold product integrity, mitigate risks, and drive continuous improvement across the supplier network. ESSENTIAL/MAJOR DUTIES AND RESPONSIBILITIES: · Adherence to and emulation of Company Core Values: Integrity, Collaboration, Passion, Impact, and Commitment . Function as a high performing team member with the values that support trust, interdependency and teamwork consistent with our Mission, Vision and Core Values. · Promotes organization in industry, manufacturing, or trade associations. Quality Assurance Principal Duties and Responsibilities: Supplier Compliance & Certification Management · This position is directly responsible for food safety and quality. · Lead the qualification, verification, and approval of new suppliers, ensuring alignment with company quality expectations and certification requirements. Maintain and monitor supplier compliance with USDA Organic, Non-GMO Project, Gluten-Free Certification Organization (GFCO), Kosher, and RSPO (Roundtable on Sustainable Palm Oil) standards. Review and validate supplier documentation, including certificates, affidavits, spec sheets, and audit reports. Ensure timely renewal and accuracy of all supplier-related certificates and claims. Once Again Compliance & Certification Management Lead the qualification, verification, and approval of new products and ingredients falling under Once Again certification requirements. Maintain and monitor Once Again facilities with USDA Organic, Non-GMO Project, Gluten-Free Certification Organization (GFCO), Kosher, and RSPO (Roundtable on Sustainable Palm Oil) standards, keeping facilities compliant to standards. Manage certification compliance audits at Once Again facilities as required with support from site Quality Assurance Managers. Supplier Audits & Performance Monitoring Plan, schedule, and conduct remote and on-site supplier audits to assess food safety, quality systems, traceability, and risk management. Evaluate supplier performance using KPIs such as COAs, defect rates, non-conformances, and scorecards. Drive corrective and preventive action (CAPA) processes and follow up to ensure effective resolution. Risk Management & Food Safety Assess raw material and ingredient risks, focusing on allergens, contamination, fraud, and claim-sensitive categories. Support compliance with GFSI schemes, specifically SQF for Once Again facilities, FDA FSMA, HACCP, and other regulatory requirements. Manage supplier-related deviations, root cause analyses, recalls, and withdrawals when necessary. Cross-Functional Collaboration Work closely with Procurement to ensure strategic sourcing and supplier performance alignment. Partner with R&D on ingredient changes, material validations, and new product development. Collaborate with Operations and QA teams to resolve material-related manufacturing issues. Work with site Quality Managers and Food Safety Teams evaluating ingredient hazards and updating Food Safety Plans. Documentation & Record-Keeping Maintain up-to-date supplier files, certifications, audit reports, and quality agreements. Support internal and external audits by providing supplier documentation and traceability information. Oversee supplier quality databases and digital systems for tracking compliance and performance. Continuous Improvement Lead initiatives to enhance supplier quality programs, reduce risks, and strengthen supply chain transparency. Identify opportunities to optimize processes that support sustainability, certifications, and responsible sourcing. Provide training to internal teams on supplier compliance and claims-based ingredient management. · Keeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation. · Maintains a working knowledge of government and industry quality assurance codes and standards. · Plays an active role on quality management teams within the organization. Computer Skills · To perform this job successfully, an individual should have knowledge of Microsoft Office software (Word, Excel, PowerPoint, Outlook), QMS (Quality Management Systems) software, Supplier Management software, ERP software experience, Video conferencing software. Other Skills and Abilities Ability to travel domestically and internationally. ESOP Members Responsibilities: Attend meetings and contribute to company agendas; we insist upon quality and customer service to ensure our company's future. Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. Additional duties/responsibilities if deemed necessary will be assigned by your direct supervisor or a member of management staff. SKILLS/COMPETENCIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong understanding of food safety regulations (FSMA, HACCP, GFSI). Experience conducting supplier audits and managing CAPA processes. Knowledge of ingredient specifications, COAs, and traceability systems. Proficiency with QA/QC software, ERP systems, and digital audit tools. Excellent communication, negotiation, and cross-functional collaboration skills. Strong analytical and problem-solving abilities. Highly organized with strong attention to detail. Ability to manage multiple projects and meet deadlines. EDUCATION REQUIREMENTS: · B.S. Degree (preferably microbiology, chemistry, biology) preferred and/or equivalent combination of experience and education. · Certifications/Trainings: PCQI, HACCP, GFSI/SQF Practitioner, Food Defense, FSVP. EXPERIENCE: 5+ years of experience in supplier quality, food safety, or quality assurance in the food or ingredients industry. Experience with Organic Certification required. Non-GMO, Gluten-Free, Kosher, and RSPO certification experience preferred.

Job Description Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms , Bison , Milk for Life , and Intense Milk . Here, you'll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. We are currently seeking candidates for all shifts: 2nd & 3rd Shift. Weekend and Holiday availability required. Job Summary: Support the overall total quality focus of the manufacturing plant. Focusing on documentation and distribution of finished product and ingredient data originating from the production records. Assess and report compliance with company policies and procedures, U.S. Food and Drug Administration Regulation, GFSI Initiatives, Customer Specifications, HACCP and GMP requirements. Duties and Responsibilities: Support Quality Systems, Food Safety Policies, Procedures and practices involved in the manufacturing process Preform and/or Observe Line processing checks on packaging lines at required frequencies. Collect Line samples for Customer send out and lab Point of contact for quality concerns with production and lab Area pre-ops, post cleaning, prior to start up and in process. Assist in all investigations, customer, root cause, etc. Internal auditing, GMP, Glass-Plastic, document audits, etc. Master Sanitation checks. Input repair orders and follow up for completion as needed. Assist with HOLDS, paperwork, Ross transactions, E mail communications. Ensure product is segregated. Review of re-work from holds prior to release. Pull ingredients samples/ run testing for product identity Environment monitoring temperatures and humidity Other duties as assigned. Experience & Education Required: Associates degree in related field or GED and two years related experience or the equivalent combination of education and experience. Knowledge & Skills - Required: Must be detail oriented and highly organized. Ability to work effectively under deadlines is required. Confidentiality The QA line tech is exposed to O-AT-KA customer and product information on a consistent basis. Management Responsibility The QA Associate is an independent contributor role that operates under the guidance and direction of the Plant QA Supervisor. Work Environment Some time spent in an office environment. Incumbent must be able to use standard computer equipment (Computer, Copier, Fax, and Phone), bend reach, walk and lift up to 25 lbs. Majority of time required in the production facility where the incumbent will be exposed to slippery floors, heat, cold, and noise. Training to be completed upon hiring if not already attained. Internal Auditing Better Process School PCQI certification SQF Practitioner Pay: $24.06 -$31.28 per hour* *The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

Join a team that nourishes life from farm to table! Upstate Niagara Cooperative, proudly owned by 200+ local family farms, is one of America's largest and most stable dairy cooperatives. Guided by farmer- and employee-led values, we process and market high-quality milk, yogurt, dips, sour cream, cottage cheese, and more under our trusted brands: Upstate Farms , Bison , Milk for Life , and Intense Milk . Here, you'll support sustainable farming, strong communities, and the mission to deliver fresh, local dairy to families every day. We are currently seeking candidates for all shifts: 2nd & 3rd Shift. Weekend and Holiday availability required. Job Summary: Support the overall total quality focus of the manufacturing plant. Focusing on documentation and distribution of finished product and ingredient data originating from the production records. Assess and report compliance with company policies and procedures, U.S. Food and Drug Administration Regulation, GFSI Initiatives, Customer Specifications, HACCP and GMP requirements. Duties and Responsibilities: Support Quality Systems, Food Safety Policies, Procedures and practices involved in the manufacturing process Preform and/or Observe Line processing checks on packaging lines at required frequencies. Collect Line samples for Customer send out and lab Point of contact for quality concerns with production and lab Area pre-ops, post cleaning, prior to start up and in process. Assist in all investigations, customer, root cause, etc. Internal auditing, GMP, Glass-Plastic, document audits, etc. Master Sanitation checks. Input repair orders and follow up for completion as needed. Assist with HOLDS, paperwork, Ross transactions, E mail communications. Ensure product is segregated. Review of re-work from holds prior to release. Pull ingredients samples/ run testing for product identity Environment monitoring temperatures and humidity Other duties as assigned. Experience & Education Required: Associates degree in related field or GED and two years related experience or the equivalent combination of education and experience. Knowledge & Skills - Required: Must be detail oriented and highly organized. Ability to work effectively under deadlines is required. Confidentiality The QA line tech is exposed to O-AT-KA customer and product information on a consistent basis. Management Responsibility The QA Associate is an independent contributor role that operates under the guidance and direction of the Plant QA Supervisor. Work Environment Some time spent in an office environment. Incumbent must be able to use standard computer equipment (Computer, Copier, Fax, and Phone), bend reach, walk and lift up to 25 lbs. Majority of time required in the production facility where the incumbent will be exposed to slippery floors, heat, cold, and noise. Training to be completed upon hiring if not already attained. Internal Auditing Better Process School PCQI certification SQF Practitioner Pay: $24.06 -$31.28 per hour* *The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

At Winland Foods, quality isn't just part of the process-it's who we are. Guided by our values of Excellence, Quality, Integrity, Respect, and Collaboration, our Food Quality Team Members ensure that every product we make is safe, consistent, and worthy of the trust our consumers place in us. As a Food Quality Team Member, you will be on the front line of protecting our standards and reputation. From performing critical inspections to supporting continuous improvement initiatives, you'll play a hands-on role in making sure every product reflects our commitment to excellence. You'll collaborate closely with production and sanitation teams, using your attention to detail and integrity to ensure compliance with food safety regulations and Winland's high expectations. This role is more than checking boxes-it's about leading with care, protecting consumer well-being, and ensuring every bite of our food delivers on Winland's promise of quality and consistency. **Employee Type:** Full time **Location:** NY Medina **Job Type:** Production Group **Job Posting Title:** Advanced Quality Team Member **Job Description:** **Schedule:** Monday-Friday, occasional weekends, 1st shift hours. **Work Location:** 4001 Salt Works Road Medina, NY 14103 **Salary, based on experience and other qualifications:** **$25.00 per** hour **Benefits:** Medical, Dental, Vision, 401(k) with match, STD/LTD/AD&D/Life, HSA, FSA, EAP, Hospital indemnity, Accident Insurance, Identity and Fraud Protection Plan, Legal, and Critical Illness. **Duties and Responsibilities:** This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. **Safe Equipment Operation & Maintenance:** + Perform daily inspections, environmental swabbing, and product inspections. + Verify compliance with established standards + Perform daily inspections, preventive maintenance on Quality equipment. + Conduct internal audits. **Produc** **t Handling, Quality Control & Inventory Management** **:** + Conduct and oversee tasks like sensory testing, label verification, and analytical testing to ensure product attributes are correct. + Understand and follow plant policies for placing materials on hold and collecting retention samples. + Assist with inventory control for approved suppliers following FIFO practices. + Help with customer sample requests and microbiological testing for shipping requirements. + Communicate quality results to other teams within the plant. + Advise production teams in re-alignment when product is out of specifications. + Manage programs related to traceability and warehouse systems. + Provide back-up support in the department lead's absence. **Food Safety & Sanitation Compliance** **:** + Lead facility inspections and assist with a variety of quality checks and audits. + Follow GMP, HACCP, SQF, FSMA, and company food safety policies. + Maintain cleanliness and sanitation. + Participate in internal auditing. + Assist in leading internal audits. + Lead FSQ compliance in assigned area. + Act as a subject matter expert and mentor for team on food safety and enforce sanitation accountability. **Team Collaboration, Leadership & Training** **:** + Collaborate with cross-functional teams to resolve quality issues and investigate customer complaints + Assist team members, adapt to operational changes, and contribute to productivity, safety, and quality goals. + Provide backup coverage for multiple roles, share knowledge with peers, and support training. + Assist with SOP development and training. + Facilitate cross-departmental collaboration. + Coordinate team activities, assign tasks, lead shift meetings, and train others in advanced operations. **Documentation, Communication & Continuous Improvement** **:** + Manage specialized quality programs and documentation, using technical skills in systems like SAP and other quality management software. + Prepare accurate written documentation. + Record inventory transactions, shipments, and quality results in SAP. + Ensure precision in recording and reporting test results. + Support plant trials, process improvements, and cost savings projects. + Participate in 5S efforts. + Assist in reviewing quality paperwork and document control programs. + Work with supervisors and team to develop solutions to issues. + Act as 5S champion for area. + Lead improvement projects, perform operator-based maintenance, and analyze variance causes. **Knowledge, Training and Experience:** **Education & Experience** **:** + High School Diploma or GED required.Degree in Biology, Chemistry or Food Science are preferred. + Minimum 1 year of work experience in manufacturing or food production. + 18+ years of age. **Technical & Mechanical Skills** **:** + Ability to operate, troubleshoot, and advise on minor adjustments to formulas or processes. + Mechanical aptitude with the ability to identify and resolve quality irregularities. + Proficiency in SAP, hand scanners, and basic math skills. + Advanced levels require proficiency in MII, WE systems, and interpreting line huddle measures to resolve issues. + Computer literacy in Microsoft Word, Excel, PowerPoint, and Outlook. **Safety & Compliance** **:** + Knowledge of GMPs, SQF, HACCP, FSMA, and other food safety regulations. + Commitment to following all company safety policies and procedures. + Ability to lift up to 50 lbs., push heavy loads, stand/walk up to 90% of shift, and climb as needed. + Must have near and far visual acuity, some color perception, and full range of hand/arm movement. **Teamwork, Communication & Leadership** **:** + Communicate effectively in English, both verbally and in writing. + Work independently and collaboratively in a team environment, with a proactive, team-oriented mindset. + Provide training, guidance, and feedback to team members (progressively more responsibility at higher levels). + Advanced levels lead projects, identify skill gaps, and support multiple initiatives with minimal supervision. **Personal Attributes & Work Ethic** **:** + Positive attitude, dependable, self-motivated, and willing to work overtime or weekends as needed. + Strong problem-solving skills, attention to detail, and ability to multitask in a fast-paced environment. + Demonstrated accountability for work quality, attendance, and continuous improvement. **Physical Demands:** + Employees must be able to stand and walk for extended periods of time. Tasks may involve frequent climbing, pulling, pushing, carrying, grasping, reaching, twisting, turning, and stooping. + Ability to lift up to 50 lbsfrequently. + Must have good hand-eye coordination, motor skills, and 20/20 corrected vision. + Must have normal hearing and vision (with correction if needed), including the ability to distinguish colors for color-coded containers in production areas. + Employees must wear all required PPE according to the specific manufacturing environment, as outlined in the Employee Handbook, posted policies, or as directed by leadership. + Must adhere to all safety policies, including lock-out/tag-out, safe lifting techniques, and others as instructed. + Exposure to wet, humid conditions, moving mechanical parts, high areas, fumes, airborne particles, extreme temperatures, electrical risks, and vibrations depending on the area assigned + Must maintain a clean and safe work environment and report any food safety or quality issues immediately to management. **EEO Statement:** Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law. **About Us** At Winland Foods, we're passionate about creating exceptional food experiences that bring people together. We are a dynamic and growing company specializing in meal preparation products-from pasta and sauces to plant-based proteins and more. Our portfolio includes beloved consumer brands and custom private-label solutions for retail and foodservice channels. **Why Work With Us?** We believe in being exceptional **from the land to the table** . That means: + **Commitment to Quality:** We consistently exceed industry standards across our value chain. + **Sustainability & Responsibility:** We prioritize environmental stewardship and make a positive impact on the world around us. + **People First:** The safety, well-being, and growth of our employees are at the heart of everything we do. **Our Culture** We're a team of food enthusiasts who value collaboration, innovation, and integrity. At Winland Foods, you'll find an environment where your ideas matter, your contributions are recognized, and your career can thrive. **Explore Opportunities** At Winland Foods, you'll find opportunities across operations, supply chain, marketing, and product development-roles where your work truly makes an impact. By joining our team, you become part of a forward-thinking organization that values passion, collaboration, and shared success with our customers. Together, we're shaping the future of food. **To All Recruitment Agencies** Winland Foods does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to Winland Foods employees, or any company location(s). Winland Foods is not responsible for any fees related to unsolicited resumes/CVs.

Quality Supervisor Reports to: Manager of Quality and Compliance Responsible for daily functions of the quality control lab as it relates to all aspects of ice cream manufacturing. Issue diagnostic and resolution of Operational problems. Support the ongoing development and verification of the Quality Management System that supports the manufacture and distribution of Safe, Quality Foods and Services. Support facility audits and sampling programs by external organizations (regulatory, third party, customer audits, etc.) Support programs to validate quality. Support the customer complaint follow-up process. Participate on the Food Safety Team to ensure HACCP, FSMA and other regulatory compliance. RELATIONSHIPS: Internal: Wide-range of company contacts with many departments, teams, team leaders, and team members. External: Numerous contacts with regulatory agencies, SQF, vendors, industry organizations, etc. ESSENTIAL DUTIES: (Essential functions/duties of the job include, but are not limited to the following list) Assist with creating, monitoring, updating, and verifying policies and procedures to maintain SQF certification. Ensure accuracy, completeness and correct format of technical documents. Provide proof that activities have been completed, and documents exist that will be reviewed as part of any investigation, or for a basis to make continuous improvement decisions upon. Scrutinize correctness of language and policies to match standards. Maintain Quality programs that satisfy SQF certification. Coordinate, conduct; monitor food safety/security training across all teams who handle and/or transport food. Verify that product and ingredient risk assessments are maintained current. Supervise/ Lead the QA Lab Team in support of company and department objectives (quality, cost, delivery, safety, and morale) Participate as an active member of the HACCP/Food Safety Team. Participates as an active member of the Food Defense Team and manage Food Fraud Database Support compliance with the Food Safety Modernization Act Maintain or obtain (in a reasonable amount of time) certifications for HACCP, SQF Practitioner, SQF Quality Practitioner and PCQI Interfaces on a daily basis with Operations, Purchasing, Marketing and Sales in support of company and department objectives. Leads all Quality Assurance functions related to Process Control Points and troubleshooting of quality issues. Develop tests and evaluations of equipment and ingredients needed to support efficient product testing and cost improvements. Perform necessary clerical duties for department including ordering supplies, ingredients and equipment, and handling correspondences on such orders. Regulatory Understand regulations as related to NYS Ag n M and the PMO. Maintain State Regulatory Licenses 3 rd Party Audits Monitor, develop and improve programs to ensure compliance with 3 rd party audits to include but not be limited to SQF Audit, customer audits, Halal audits, USDA audits and organic certification. Safety Work with facility safety team to deliver safety training as related to personal and/or food safety. Work with facility safety team to develop programs that ensure personal safety programs also meet food safety requirements. Manufacturing Support Work closely with Operations Team to ensure compliance to regulatory and SQF requirements. Support Functions Participate in second person review of various documents and proofs. Assist with documentation required for bid process as outlined by potential customers REQUIREMENTS: Minimum B.S. in Food Science or related field (i.e. Dairy Science, Biological Sciences), or A.A.S. in Food Science or related field with 5 years or more experience in food processing and/ or food ingredient environments Dairy or Ice Cream manufacturing and lab experience preferred. Strong manufacturing process or ice cream manufacturing equipment knowledge. Experience working in a multiple sku environment. Skills/experience in managing team members in QC, and/or Operations. Experienced in effective management of projects in support of laboratory and manufacturing development. Knowledge of CIP and COP cleaning and sanitation procedures preferred. Willingness to learn and participate in all facets of food processing and storage associated with frozen dessert manufacturing Ability to facilitate problem solving teams Experience demonstrating ability to function and contribute to projects within cross-functional teams Proficient with Microsoft Word, Microsoft Excel, Microsoft Outlook, or equivalent software. Willingness to participate in travel including overnight travel Strong orientation promoting/executing safety initiatives. Able to lift 50 pounds on a regular basis Strong Team skills - collaborative style. Safety and Good Manufacturing Practices (GMP's)- Must follow the Company guidelines and vision to enhance and create a positive safety & GMP environment Ability to develop, teach and train team members. Flexibility - work may be performed on all shifts and weekends. Strong verbal, written and interpersonal communication skills. Able to taste dairy products and other allergenic ingredients WORKING CONDITIONS: Office, laboratory, pilot plant, and plant environments associated with the manufacture and storage of frozen desserts Considerable time may be spent on computer functions Some travel to outside facilities in support of essential duties Slippery floors conditions Noisy Some lifting The salary range for this role is anticipated to be $78k - $85k yearly. This is commensurate with experience level.

Quality Supervisor Reports to: Manager of Quality and Compliance Responsible for daily functions of the quality control lab as it relates to all aspects of ice cream manufacturing. Issue diagnostic and resolution of Operational problems. Support the ongoing development and verification of the Quality Management System that supports the manufacture and distribution of Safe, Quality Foods and Services. Support facility audits and sampling programs by external organizations (regulatory, third party, customer audits, etc.) Support programs to validate quality. Support the customer complaint follow-up process. Participate on the Food Safety Team to ensure HACCP, FSMA and other regulatory compliance. RELATIONSHIPS: Internal: Wide-range of company contacts with many departments, teams, team leaders, and team members. External: Numerous contacts with regulatory agencies, SQF, vendors, industry organizations, etc. ESSENTIAL DUTIES: (Essential functions/duties of the job include, but are not limited to the following list) Assist with creating, monitoring, updating, and verifying policies and procedures to maintain SQF certification. Ensure accuracy, completeness and correct format of technical documents. Provide proof that activities have been completed, and documents exist that will be reviewed as part of any investigation, or for a basis to make continuous improvement decisions upon. Scrutinize correctness of language and policies to match standards. Maintain Quality programs that satisfy SQF certification. Coordinate, conduct; monitor food safety/security training across all teams who handle and/or transport food. Verify that product and ingredient risk assessments are maintained current. Supervise/ Lead the QA Lab Team in support of company and department objectives (quality, cost, delivery, safety, and morale) Participate as an active member of the HACCP/Food Safety Team. Participates as an active member of the Food Defense Team and manage Food Fraud Database Support compliance with the Food Safety Modernization Act Maintain or obtain (in a reasonable amount of time) certifications for HACCP, SQF Practitioner, SQF Quality Practitioner and PCQI Interfaces on a daily basis with Operations, Purchasing, Marketing and Sales in support of company and department objectives. Leads all Quality Assurance functions related to Process Control Points and troubleshooting of quality issues. Develop tests and evaluations of equipment and ingredients needed to support efficient product testing and cost improvements. Perform necessary clerical duties for department including ordering supplies, ingredients and equipment, and handling correspondences on such orders. Regulatory Understand regulations as related to NYS Ag n M and the PMO. Maintain State Regulatory Licenses 3 rd Party Audits Monitor, develop and improve programs to ensure compliance with 3 rd party audits to include but not be limited to SQF Audit, customer audits, Halal audits, USDA audits and organic certification. Safety Work with facility safety team to deliver safety training as related to personal and/or food safety. Work with facility safety team to develop programs that ensure personal safety programs also meet food safety requirements. Manufacturing Support Work closely with Operations Team to ensure compliance to regulatory and SQF requirements. Support Functions Participate in second person review of various documents and proofs. Assist with documentation required for bid process as outlined by potential customers REQUIREMENTS: Minimum B.S. in Food Science or related field (i.e. Dairy Science, Biological Sciences), or A.A.S. in Food Science or related field with 5 years or more experience in food processing and/ or food ingredient environments Dairy or Ice Cream manufacturing and lab experience preferred. Strong manufacturing process or ice cream manufacturing equipment knowledge. Experience working in a multiple sku environment. Skills/experience in managing team members in QC, and/or Operations. Experienced in effective management of projects in support of laboratory and manufacturing development. Knowledge of CIP and COP cleaning and sanitation procedures preferred. Willingness to learn and participate in all facets of food processing and storage associated with frozen dessert manufacturing Ability to facilitate problem solving teams Experience demonstrating ability to function and contribute to projects within cross-functional teams Proficient with Microsoft Word, Microsoft Excel, Microsoft Outlook, or equivalent software. Willingness to participate in travel including overnight travel Strong orientation promoting/executing safety initiatives. Able to lift 50 pounds on a regular basis Strong Team skills - collaborative style. Safety and Good Manufacturing Practices (GMP's)- Must follow the Company guidelines and vision to enhance and create a positive safety & GMP environment Ability to develop, teach and train team members. Flexibility - work may be performed on all shifts and weekends. Strong verbal, written and interpersonal communication skills. Able to taste dairy products and other allergenic ingredients WORKING CONDITIONS: Office, laboratory, pilot plant, and plant environments associated with the manufacture and storage of frozen desserts Considerable time may be spent on computer functions Some travel to outside facilities in support of essential duties Slippery floors conditions Noisy Some lifting The salary range for this role is anticipated to be $78k - $85k yearly. This is commensurate with experience level.

Job Title: Quality Assurance Engineer Reports To: Quality Program Manager FLSA Status & EEO Code: Exempt/Professional Division/Department: GHM/Quality Level of Work: Level I The Quality Assurance Engineer is responsible for ensuring product quality and process efficiency throughout the manufacturing lifecycle. This role involves developing and implementing quality systems, driving continuous improvement initiatives, and collaborating with cross-functional teams to meet customer and regulatory requirements. This role actively monitors production quality, conducts root cause analysis for non-conformances, and implements corrective actions. The Quality Engineer will also play a key role in continuous improvement projects, supplier quality management, and ensuring adherence to industry specifications and customer expectations. This position requires a strong ability to interpret complex specifications, identify and resolve quality issues, and foster a collaborative environment to drive quality requirements and continuous improvement. The Quality Engineer will be instrumental in maintaining compliance with quality standards and delivering superior products. Job Duties: * Create and distribute Job Instruction Note Drawing (JIND). * Create, maintain, and distribute Quality Inspection & Test Plan (ITP). * Record, monitor, and respond to customer complaints related to quality. * Support internal and external audits to ensure compliance with QMS and regulatory standards. * Collaborate with Engineering to ensure quality requirements and processes. * Lead and document root cause analysis (RCA) for major customer quality issues. * Create, maintain, and distribute Quality Databooks (product history manual). * Resolve customer complaints and requests in relation to customer quality requirements. * Conduct first article inspections (FAI), and final inspections. * Serve as primary contact for customer quality inquiries, audits, and meetings. * Facilitate and escort customer and regulatory inspectors during visits. Key Results Areas by level of work: Ensure Production Quality and Efficiency. Utilize appropriate tools and equipment, and qualify to perform special processes as needed. This includes: * Reviewing and comprehending complex specifications and industry codes. * Identifying order-specific manufacturing, material, general quality, and nondestructive examination (NDE) requirements. * Communicating professionally in writing with applications, project engineering, and/or customers to clarify requirements. * Preparing Quality Inspection Plans to meet customer requirements. * Identifying and submitting required documentation for customer review. Manage Resources, Output, and Reporting: * Provide program support to manufacturing, quality, engineering, and applications engineering. * Follow and adhere to quality management system procedures. * Communicate daily with shop staff, QA/QC, and engineering regarding activity requirements. Drive Continuous Improvement * Participate in non-conformance reviews, corrective actions, and continuous improvement initiatives. * Participate in customer meetings, and facilitate and escort customer inspectors. * Identify areas with other functional leaders, employees, and customers to develop significant lean opportunities for improvement throughout manufacturing. * Provide support to ensure products are manufactured in accordance with customer, regulatory, and company requirements. Contribute to Equipment & Process Maintenance: * Keeps an open mind to others continuous improvement suggestions * Bring continuous improvement suggestions to the appropriate team member. Professional Development * Demonstrate initiative, a positive attitude, and enthusiasm for the job. * Follow up with supervisors on professional development goals and opportunities. * Show a desire to grow with the company. Qualifications: To qualify for this position, an individual must possess the knowledge, training, experience and abilities required. Education and Training * Bachelor's Degree in Engineering or Engineering Technology, or related field. Experience: * 3+ years of ASME and or equivalent Quality experience. * 5 years of on the job experience in lieu of formal education. Other: * Must be willing to work overtime as required. * Minimal travel may be required Skills: To perform the job successfully, an individual should demonstrate the following competencies: * Must have proficiency in MS office applications including spreadsheet, enterprise resource planning, database, and specialized application software. * Strong written and verbal communication skills required. * Strong organization and time management skills. * High attention to detail. * Ability to work independently, with minimal direction as a highly motivated self-starter and within a team oriented culture. * Obtains support and cooperation from others and reciprocates; demonstrates positive behaviors, displaying tact, respect, and understanding when dealing with others; proactively engages and confronts issues to achieve continual improvement. * Experience reading technical drawings desired with a drive to be detail oriented and willingness to learn specification requirements. * Able to manage multiple priorities and deadlines. Physical and Mental Demands The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Physical demands: While performing the duties of this position, the incumbent is primarily required to sit, stand, walk, stoop, and bend. Required to speak and communicate clearly with others. * Mental demands: While performing the duties of this position, the incumbent is required to read, write, analyze data and reports, exercise judgment, develop plans, procedures and goals, present information to others and work under pressure. * Work Environment: This job primarily operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. While performing the duties of this position, the incumbent is also exposed to high level of manufacturing and equipment noise. Work Authorization/Security Clearance Must be able to work in the U.S without sponsorship. This job description is not all inclusive but rather serves as a general guideline of the current needs of the position and can be modified at the discretion of management to meet current business needs. Experience and education requirements are the primary basis for awarding this position, however substitutions that are essentially equivalent may be made as they relate to the essential functions, duties, and responsibilities of this position Salary Description $67,000-$85,000

Safetec of America, Inc. has been your trusted source for infection control, first aid, and compliance products for over 27 years. We are a local, family-owned, OTC pharmaceutical manufacturing company with a reputation for retaining employees because we treat them like family. We are always looking for talented people to join our team. If you have the ambition and drive to take on new challenges as the next step in your career, apply today! Responsibilities: * Manages all aspects of the Chemistry Lab (Analytical Testing, Stability, and Outside Testing Services) to ensure compliance with all applicable procedures and regulations. * Provides QC leadership and support across the organization. Facilitate cross-functional communication and ensure all testing, metrics, projects, and departmental goals are achieved. * Supports activities for method development, qualification, validation, and verification from assay development. * Ensures the review/approval of raw materials/components, stability studies, and finished goods is performed per cGMP/GLPs. Supports the completion of laboratory investigations and ensures implementation of corrective and preventative actions relating to OOS/OOT investigations and QC activities, as appropriate. * Recruits, trains, and manages team within the department, fostering collaboration. Assigns work, coaches staff, and performs performance reviews and disciplinary actions, as necessary. * Creates new and performs periodic review of approved department procedures, specifications, methods, etc. to ensure compliance with industry standards. * Oversees consumable inventory and preventive maintenance/calibration activities for laboratory instruments. * Serves as primary contact for and supports internal, external, and regulatory inspections. * Performs other tasks as assigned. Qualifications, Education and Experience: * BS required, Chemistry, Microbiology, or other related scientific field * 6-8 years of supervisory experience within a pharmaceutical/regulated laboratory environment supporting manufacturing operations. * Experience writing non-conformances, laboratory investigations, and OOS/OOT required; experience with Root Cause Analysis. * Experience with regulatory inspections from the FDA, Health Canada, or other agencies. * Experience performing wet chemistry, LC, GC, FTIR, and UV analytical methods * Strong organizational, communication, and troubleshooting skills; ability to prioritize and lead through complex processes/projects

Job DescriptionDescription: At American Packaging Corporation (APC), you'll find the packaging career you've been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC's longstanding success is fueled from the inside out. We're constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America's awards for 12 years in a row. It's how and why we engage the best and brightest talent to continue propelling our shared success into the future. LOCATION: Chili, NY SUMMARY: It is the function of the Quality Manager role to ensure the food safety and the center's quality performance is managed to set metrics to satisfy APC budgeted standards and to protect our customer's product and brand image in their flexible packaging. This role will assure that high quality products and services satisfy both internal/external requirements, including meeting/exceeding customer expectations. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Manage, train and develop the QA Department employees and direct all quality and administrative functions. Report the Center's quality performance to top management and present this performance in varying forms of communication to the operations personnel. Manage the QA lab equipment by assigning and managing its maintenance along with procuring new instruments as needed or when the business warrants. Serve as a backup ISO Management Rep and SQF Practitioner behind the quality systems engineer or manager. Provide support and guidance for the QA Lab and production area to include training in food safety and quality. (GMP, HACCP, allergens, statistical analysis and other topics) Manage external customer relationships and complaints with regards to the Center's quality performance and service. Reviewing in-process quality failures and determining the disposition of non-conforming material. The QA Manager must be able to effectively communicate action plans on non-conforming product to department managers and individual contributors. Assign tasks and manage the complaint system and assure that customer claims are processed effectively and timely. Prepare capability analysis of physical properties of products and materials, and report data to Technical. Participate in product and process validation projects, including IQ/OQ of new processes. Other duties as assigned. Requirements: QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Bachelor's degree in Industrial/Mechanical Engineering, Quality or Management from four-year college or university or equivalent education/training. 5 Years related experience in quality control in a manufacturing environment. 5 years demonstrated management or supervision experience in the quality area. ISO 9001 and SQF experience. Working knowledge of quality management tools (SPC, PFMEA, RCA) FOOD SAFETY TRAINING REQUIREMENTS Food Safety Training, consisting of the GMP/PPE/Food Safety Policy, HACCP Plan and SQF System is provided to all personnel at the time of hiring. Refresher training is completed annually, based on the anniversary month of the employee's date of hire. Completion of this training is a condition of employment. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Ability to use Minitab or JMP is preferred. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS ASQ certification is a plus. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to talk or hear. The employee is occasionally required to walk. WORK ENVIRONMENT The noise level in the work environment is usually moderate. American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran. If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: ***************************************.

The Supplier Quality & Certification Manager is responsible for developing, implementing, and maintaining supplier quality programs to ensure all incoming ingredients, raw materials, and packaging meet company standards and regulatory requirements. This role oversees supplier qualification, ongoing performance monitoring, and compliance. The role manages the certifications for Once Again sites and co-manufacturing facilities including Organic, Non-GMO, Gluten-Free, Kosher, and RSPO with support from site Quality Assurance Managers. The Supplier Quality Manager & Certification Manager collaborates cross-functionally with Procurement, R&D, Operations, and Regulatory teams to uphold product integrity, mitigate risks, and drive continuous improvement across the supplier network. ESSENTIAL/MAJOR DUTIES AND RESPONSIBILITIES: · Adherence to and emulation of Company Core Values: Integrity, Collaboration, Passion, Impact, and Commitment . Function as a high performing team member with the values that support trust, interdependency and teamwork consistent with our Mission, Vision and Core Values. · Promotes organization in industry, manufacturing, or trade associations. Quality Assurance Principal Duties and Responsibilities: Supplier Compliance & Certification Management · This position is directly responsible for food safety and quality. · Lead the qualification, verification, and approval of new suppliers, ensuring alignment with company quality expectations and certification requirements. Maintain and monitor supplier compliance with USDA Organic, Non-GMO Project, Gluten-Free Certification Organization (GFCO), Kosher, and RSPO (Roundtable on Sustainable Palm Oil) standards. Review and validate supplier documentation, including certificates, affidavits, spec sheets, and audit reports. Ensure timely renewal and accuracy of all supplier-related certificates and claims. Once Again Compliance & Certification Management Lead the qualification, verification, and approval of new products and ingredients falling under Once Again certification requirements. Maintain and monitor Once Again facilities with USDA Organic, Non-GMO Project, Gluten-Free Certification Organization (GFCO), Kosher, and RSPO (Roundtable on Sustainable Palm Oil) standards, keeping facilities compliant to standards. Manage certification compliance audits at Once Again facilities as required with support from site Quality Assurance Managers. Supplier Audits & Performance Monitoring Plan, schedule, and conduct remote and on-site supplier audits to assess food safety, quality systems, traceability, and risk management. Evaluate supplier performance using KPIs such as COAs, defect rates, non-conformances, and scorecards. Drive corrective and preventive action (CAPA) processes and follow up to ensure effective resolution. Risk Management & Food Safety Assess raw material and ingredient risks, focusing on allergens, contamination, fraud, and claim-sensitive categories. Support compliance with GFSI schemes, specifically SQF for Once Again facilities, FDA FSMA, HACCP, and other regulatory requirements. Manage supplier-related deviations, root cause analyses, recalls, and withdrawals when necessary. Cross-Functional Collaboration Work closely with Procurement to ensure strategic sourcing and supplier performance alignment. Partner with R&D on ingredient changes, material validations, and new product development. Collaborate with Operations and QA teams to resolve material-related manufacturing issues. Work with site Quality Managers and Food Safety Teams evaluating ingredient hazards and updating Food Safety Plans. Documentation & Record-Keeping Maintain up-to-date supplier files, certifications, audit reports, and quality agreements. Support internal and external audits by providing supplier documentation and traceability information. Oversee supplier quality databases and digital systems for tracking compliance and performance. Continuous Improvement Lead initiatives to enhance supplier quality programs, reduce risks, and strengthen supply chain transparency. Identify opportunities to optimize processes that support sustainability, certifications, and responsible sourcing. Provide training to internal teams on supplier compliance and claims-based ingredient management. · Keeps management team abreast of significant issues or developments identified during quality assurance activities and actions being taken to improve the situation. · Maintains a working knowledge of government and industry quality assurance codes and standards. · Plays an active role on quality management teams within the organization. Computer Skills · To perform this job successfully, an individual should have knowledge of Microsoft Office software (Word, Excel, PowerPoint, Outlook), QMS (Quality Management Systems) software, Supplier Management software, ERP software experience, Video conferencing software. Other Skills and Abilities Ability to travel domestically and internationally. ESOP Members Responsibilities: Attend meetings and contribute to company agendas; we insist upon quality and customer service to ensure our company's future. Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as needed to meet the ongoing needs of the organization. Additional duties/responsibilities if deemed necessary will be assigned by your direct supervisor or a member of management staff. SKILLS/COMPETENCIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Strong understanding of food safety regulations (FSMA, HACCP, GFSI). Experience conducting supplier audits and managing CAPA processes. Knowledge of ingredient specifications, COAs, and traceability systems. Proficiency with QA/QC software, ERP systems, and digital audit tools. Excellent communication, negotiation, and cross-functional collaboration skills. Strong analytical and problem-solving abilities. Highly organized with strong attention to detail. Ability to manage multiple projects and meet deadlines. EDUCATION REQUIREMENTS: · B.S. Degree (preferably microbiology, chemistry, biology) preferred and/or equivalent combination of experience and education. · Certifications/Trainings: PCQI, HACCP, GFSI/SQF Practitioner, Food Defense, FSVP. EXPERIENCE: 5+ years of experience in supplier quality, food safety, or quality assurance in the food or ingredients industry. Experience with Organic Certification required. Non-GMO, Gluten-Free, Kosher, and RSPO certification experience preferred.