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  • Quality Assurance Specialist

    First Call Hospice 4.0company rating

    Quality assurance specialist job in Citrus Heights, CA

    So, you like working with a creative, dynamic team and making a difference? Sometimes the grass is greener! The mission of First Call Hospice, a locally owned agency founded in 1993, is to provide individualized quality hospice care to meet the unique needs of patients with a limited life expectancy. The primary goal of First Call Hospice is to enhance the quality of life when the quantity of life is limited. Rated one of Sacramento's 2024 Best Places to Work, First Call Hospice is growing and looking for experienced, compassionate Quality Assurance Specialist to join our team! JOB SUMMARY The Quality Assurance Specialist is responsible for analyzing data integrity and consistency of documentation and assessment processes. This position will ensure appropriate ICD-9 - ICD-10 coding and sequencing and will work with clinical staff to clarify documentation and data integrity issues. DUTIES & RESPONSIBILITIES Prospectively reviews all assessments to ensure appropriateness, completeness, and compliance with federal and state regulations and organization policy. Ensures appropriate ICD-9 - ICD-10 coding and sequencing as it relates to the patient's medical condition, including any co-morbidities. Consults with appropriate clinical staff to clarify any data integrity issues and works with clinician to make appropriate corrections per organization policy. Reviews visit utilization for appropriateness of care guidelines and patient condition; reports potential financial losses and/or underutilization to the clinical manager/designee. Notifies Quality Assurance and Agency Managers of problematic trends as a result of documentation review. Participates in Quality Improvement and Corporate Compliance activities as assigned. Assists with other chart audit activities as assigned. Maintains professional and technical knowledge by attending educational workshops and reviewing professional publications. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description. JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities) Active California RN or LVN license required 1-2 years of experience of hospice clinical, coding, or billing experience required. Working knowledge of ICD-9/ICD-10 coding. Knowledge of federal regulations and state licensure requirements. Working knowledge of computer systems. Licensed driver with automobile that is in good working order and insured in accordance with organization requirements. Excellent coordination and communication skills. Detail oriented and able to work with minimal supervision Why First Call? First Call Hospice is part of the Cornerstone Group with close to 80 agencies throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team's dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. Join a culture of high performers who are on a mission to create the best agency in the Greater Sacramento Area! What makes us unique besides our culture of high performers and exceptional care? At First Call, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind: Celebration Accountability Passion for Learning Love One Another Intelligent Risk Taking Customer Second Ownership The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
    $56k-91k yearly est. Auto-Apply 9d ago
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  • Quality Assurance Manager (Continuous Process Improvement)

    Brahma Consulting Group

    Quality assurance specialist job in Sacramento, CA

    Job Description Overview/Description The Manager/Coach for Quality Assurance (QA) plays a pivotal role in driving excellence in QA practices, fostering a culture of continuous improvement, and enhancing the overall quality of software products. This role involves identifying opportunities for process optimization, implementing best practices, and empowering QA teams through inclusive training, collaboration, and knowledge sharing initiatives, thereby creating a positive and engaging work environment where team members feel valued and motivated. Responsibilities: Process Evaluation and Optimization: Conduct metrics-based evaluation of existing QA processes, identify inefficiencies and bottlenecks, and implement improvements to streamline workflows and enhance productivity. Outcome : Streamlined QA processes, reduced time-to-market, and improved product quality. Quality Standards Compliance: Ensure adherence to quality standards, regulations, and industry best practices, and implement measures to enhance compliance across QA activities. Outcome : Enhanced compliance with quality standards, reduced defects, and improved customer satisfaction. Training and Development: Provide training, coaching, and mentorship to QA teams on agile methodologies, best practices, and tools. Facilitate workshops, knowledge-sharing sessions, COE's, and learning activities to promote skill development and knowledge transfer. Outcome: Improved skills and capabilities within software development teams, leading to higher productivity and quality. Metrics and Measurement: Define and track key performance indicators (KPIs) and metrics to measure the effectiveness of continuous improvement initiatives. Analyze data and metrics to identify trends, patterns, and areas for further improvement. Outcome: Data-driven insights and metrics that measure the impact of continuous improvement efforts. Performance Management: Conduct performance evaluations, provide regular feedback, and support individuals to meet DHCS expectations and concerns in a timely and constructive manner. Recognize and reward top performers, and support the professional development and career growth of team members. Outcome: Engaged and motivated team members with coaching and support to get the skills for their next goal or stage in career. Contractor onboarding and Support: Facilitate interviews, send codility tests, and provide feedback to the state regarding candidate submissions for engineering resources. Champion updates to role descriptions with state leadership to help champion better clarity on expectations and roles. Outcome : highly skilled staff for BHT staff. General Skills: Analytical Skills: Ability to analyze processes and identify areas for improvement Problem-Solving Skills: Capability to address challenges and devise effective solutions Technical Proficiency: Strong understanding of Agile, DevOps, QA process's and tools. Communication Skills: Excellent verbal and written communication for effective collaboration Interpersonal Skills: Ability to build relationships and work well within cross-functional teams Leadership Abilities: Capacity to inspire, motivate, and drive organizational change Coaching and Mentoring Skills: Skill in guiding individuals and teams towards improvement Change Management Expertise: Ability to manage resistance and ensure successful adoption of new practices Data Analysis and Metrics Management: Proficiency in measuring and tracking progress using relevant metrics Continuous Learning Mindset: Commitment to staying updated with industry trends and best practices Must haves: Must have people management skills, coaching/mentoring/training/performance reviews/metrics We find intrinsic motivation to be a factor distinguishing successful candidates in this role Technical Skills: BDD, TDD, functional and non-functional testing frameworks Testing: Selenium/Katalon, Postman, etc Automations: Scripting (Bash) , Docker, Git, CI workflows (argo workflows/circle ci) Test management tools: Jira, Xray, etc other: Git
    $107k-171k yearly est. 8d ago
  • Multiple positions for various BA/QA (Local State government)

    360 It Professionals 3.6company rating

    Quality assurance specialist job in Sacramento, CA

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description We are looking to fill multiple positions for Business analyst/Quality assurance specialists in Sacramento CA. Qualifications At least 5 years of relevant experience with Technical Projects is mandatory. Additional Information In person interview is acceptable
    $63k-111k yearly est. 60d+ ago
  • Quality Assurance Manager

    Maximus 4.3company rating

    Quality assurance specialist job in Sacramento, CA

    Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00
    $89k-150k yearly est. Easy Apply 4d ago
  • Quality Assurance Specialist III - External Quality

    Lonza, Inc.

    Quality assurance specialist job in Vacaville, CA

    Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. Join us at Lonza as the Quality Assurance Specialist III- External Quality in the dynamic field of Manufacturing. Located in the vibrant community of Vacaville, CA, USA, this role is integral to our mission to deliver world-class quality solutions. This position has been built to support our ongoing growth and dedication to outstanding customer service. You'll be part of an ambitious team crafted to improving lives and driving flawless operations! Key responsibilities: * Assist and support customers with all quality-related issues, including tech transfer, lot disposition, process validation, routine production issues, deviations, and regulatory compliance. * Serve as a liaison to external customers for quality-related items such as change controls, deviations, investigations, CAPAs, Product Quality Reviews, and Quality Agreements. * Facilitate discussions between customers and internal groups such as Manufacturing, Engineering, MSAT, and QC. * Ensure customer feedback is addressed and necessary approvals are received. * Represent QA in internal and Joint Project Team (IPT/JPT) meetings, establish agendas, publish meeting minutes, and track action items. * Find opportunities for improvement in Lonza's quality systems and customer interactions, leading projects to successfully implement effective solutions. * Support and guide QA Project Managers and Compliance team members, potentially acting as a delegate for the department manager. * Work together with internal collaborators to achieve critical metrics. Key requirements: * Bachelor's degree in Science or relevant field. * Proven experience in a GMP Environment within DS Biologics, Pharmaceuticals, or similar industries. * Strong quality decision-making and problem-solving skills, with the ability to operate with some mentorship. * Ability to successfully implement strategies for issue remediation. * Strong compliance experience is a plus. We recognize that attracting, developing and retaining the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure that we are able to attract the best candidates. As required by law in this state, the quoted salary range for this position is $ 88,000 - $140,000. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities; while also allowing for differentiation on performance based on the breadth of our ranges, most new hires will start at the company between the lower and the middle part of the applicable range. We tailor our offers within the range based on job-related factors, including organizational needs, internal equity, market data, geographic area and the selected candidate's experience, education, industry knowledge, location, technical and/or communication skills and other factors that may prove relevant during the selection process. This range is only inclusive of base salary, and base pay is just one component of Lonza's total compensation package for employees. Full-time employees are eligible to receive a performance-related bonus, as well as a comprehensive benefits package including medical and dental coverage, 401k plan, life insurance, short-term and long-term disability insurance, an employee assistance program, paid time off (PTO), and more. Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
    $88k-140k yearly Auto-Apply 60d+ ago
  • Quality Assurance Specialist III - External Quality

    Capsugel Holdings Us 4.6company rating

    Quality assurance specialist job in Vacaville, CA

    Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. Join us at Lonza as the Quality Assurance Specialist III- External Quality in the dynamic field of Manufacturing. Located in the vibrant community of Vacaville, CA, USA, this role is integral to our mission to deliver world-class quality solutions. This position has been built to support our ongoing growth and dedication to outstanding customer service. You'll be part of an ambitious team crafted to improving lives and driving flawless operations! Key responsibilities: Assist and support customers with all quality-related issues, including tech transfer, lot disposition, process validation, routine production issues, deviations, and regulatory compliance. Serve as a liaison to external customers for quality-related items such as change controls, deviations, investigations, CAPAs, Product Quality Reviews, and Quality Agreements. Facilitate discussions between customers and internal groups such as Manufacturing, Engineering, MSAT, and QC. Ensure customer feedback is addressed and necessary approvals are received. Represent QA in internal and Joint Project Team (IPT/JPT) meetings, establish agendas, publish meeting minutes, and track action items. Find opportunities for improvement in Lonza's quality systems and customer interactions, leading projects to successfully implement effective solutions. Support and guide QA Project Managers and Compliance team members, potentially acting as a delegate for the department manager. Work together with internal collaborators to achieve critical metrics. Key requirements: Bachelor's degree in Science or relevant field. Proven experience in a GMP Environment within DS Biologics, Pharmaceuticals, or similar industries. Strong quality decision-making and problem-solving skills, with the ability to operate with some mentorship. Ability to successfully implement strategies for issue remediation. Strong compliance experience is a plus. We recognize that attracting, developing and retaining the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure that we are able to attract the best candidates. As required by law in this state, the quoted salary range for this position is $ 88,000 - $140,000. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities; while also allowing for differentiation on performance based on the breadth of our ranges, most new hires will start at the company between the lower and the middle part of the applicable range. We tailor our offers within the range based on job-related factors, including organizational needs, internal equity, market data, geographic area and the selected candidate's experience, education, industry knowledge, location, technical and/or communication skills and other factors that may prove relevant during the selection process. This range is only inclusive of base salary, and base pay is just one component of Lonza's total compensation package for employees. Full-time employees are eligible to receive a performance-related bonus, as well as a comprehensive benefits package including medical and dental coverage, 401k plan, life insurance, short-term and long-term disability insurance, an employee assistance program, paid time off (PTO), and more. Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
    $88k-140k yearly Auto-Apply 60d+ ago
  • QA (HealthCare with FACETS)

    Sonsoft 3.7company rating

    Quality assurance specialist job in El Dorado Hills, CA

    SonSoft Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. SonSoft Inc is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description At least 4 years of experience in test strategy and test Design Experience with Healthcare domain. At least 4 years of experience in test execution analysis & reporting. Ability to work in team in diverse/ multiple stakeholder environments. At least 4 years of experience in Core Functionalities of Facets which includes Membership, Provider Management, Claim Processing, Billing, Plan/Product, Network Pricing, Customer Service and Utilization Management Modules. Working Knowledge on different EDI files creation (834, 837, 837, 270,271,276,277 etc). Working knowledge on the Root Cause Analysis which provokes the factors of failure thereby taking proper measure to improve identified process Strong knowledge of the FACETS Data Model Strong knowledge of Facets Architecture which includes Upstream and Downstream systems Strong knowledge of different EDI transactions. Strong technical and testing skills - Knowledge of various software testing strategies and approaches Requires little supervision, self-starter that can work independently and collaboratively, while remaining effective at reporting status on tasks daily Experience and desire to work in a Global delivery environment Qualifications Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. At least 4 years of experience with Information Technology. Additional Information ** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time. Note:- This is a Full-Time & Permanent job opportunity for you. Only US Citizen , Green Card Holder , GC-EAD , H4-EAD & L2-EAD can apply. No OPT-EAD, H1B & TN candidates , please. Please mention your Visa Status in your email or resume . ** All your information will be kept confidential according to EEO guidelines.
    $82k-108k yearly est. 1d ago
  • Quality Assurance Manager

    Real Time Cfos

    Quality assurance specialist job in Davis, CA

    This position is responsible for ensuring that Expression Systems Quality System is established and maintained in compliance with applicable regulations (FDA, ISO, USDA, etc.); ensuring CAPAs are well documented and managed effectively to ensure timely closure; performing and managing supplier/partner and internal audit programs; supporting with the facilitation third party audits (including engagement in tasks related to FDA/OSHA/ISO readiness); and managing the Document Control, Complaint Handling, and Training programs. It is extremely important that the incumbent demonstrates an appropriate level of responsiveness to identified issues. The incumbent must demonstrate timely turnaround time for corrective/preventive actions, DCOs, and other quality system documents and records. Description: Works with coordinating all data transfer from QA and QC groups into LIMS systems and appropriate GMP level documentation throughout the organization. Work effectively with CAPA Process Owners to determine root cause(s), formulate suitable corrective and preventive actions, determine appropriate effectiveness checks, and escalating issues to CAPAs if appropriate, and facilitate CAPAs to ensure that they are adequately documented and closed in a timely manner. Hold periodic meeting with CAPA committee, generate reports and metrics, and proactively keep senior RA/QA management abreast of emerging trends. Support with the development of the Internal Audit Schedules, and ensure in-depth audits are conducted in accordance with approved schedules. Ensure audit reports generated are timely, and responses received are timely and adequate. Verify closure to corrective/preventive actions, and maintain files in current status. Ensure that Internal audit files are maintained in current status and internal audit findings are closed after appropriate effectiveness checks. Clean up current state of documents and files and digitally convert things as needed. Maintain all current document trails and set up a companywide system moving forward. Oversee the company's Training Program to ensure that training requirements for all employees are documented. Provide/Develop GMP Trainings as necessary. Manage the Complaint Handling function, ensuring that complaints are processed in a uniform and timely manner. Monitor, trend and analyze results from all sources of corrective/preventive action, and submit for Management Review to Management Representative on a periodic basis. Open CAPAs as necessary. Write, facilitate the development of, and approve Quality System documents to ensure compliance with applicable regulations, while incorporating industry best practices. Review, approve and effectively close Deviation Reports. Ensure compliance with applicable regulatory requirements for Document Control (including documents of external origin). Effectively implement industry best practices for paper and electronic systems. Maintain all Quality records at Expression Systems in a highly organized manner such that they readily retrievable for reference and review. Maintain current and in-depth knowledge of FDA/ISO and applicable international policies and regulations that may affect the company's products and customers. Participate in Quality System improvement initiatives, as assigned. Qualifications Additional Skills Hands on experience with successfully implementing electronic Quality System(s). Strong attention to details. Management: Empower and enable staff to perform optimally. Ability to lead and facilitate projects to conclusion. Sense of Urgency: Demonstrate appropriate sense of urgency with regards to responsiveness with addressing any high risk compliance issues, and manage compliance risk proactively. Collaboration: Be able to work effectively across functional groups and various levels within the organization to achieve positive results. Judgment: Exhibit sound and accurate judgment; providing reasoning for decisions. Communication: Demonstrate active listening through full attention. Read analyses and reports, interpret technical procedures and government regulations, write reports, business correspondence and procedures. Disseminate knowledge and information on regulations utilizing appropriate media with strong verbal, non-verbal and written skills. Planning/Organizing: Prioritize and plan work activities; using time efficiently; plan for additional resources; set goals and objectives; organize and schedule tasks for direct reports and develop realistic action plans. Demonstrate ability to multi-task keeping company objectives and compliance risk in mind. Problem Solving: Demonstrate solid analytical skills to define problems, compile data, establish facts, and draw valid conclusions. Identify and resolve problems in a timely manner; uses reason even when dealing with difficult or emotional topics. Must be resourceful. Dependability: Take ownership and responsibility for assigned actions. Complete tasks on time to keep commitments, or notify appropriate person(s) with an alternative plan. Adaptability: Adapt to changes in the work environment, and demonstrate flexibility. Professional Behavior: Treat people with respect, work with integrity and uphold company values. Maintain professional behavior under all circumstances including in very difficult situations. Computer: Working knowledge and experience in basic computer programs such as Microsoft Word, PowerPoint, Visio, Excel, Outlook and Microsoft Project, LIMS. Requirements: • BS in Engineering, Chemistry, or other relevant scientific discipline or relevant experience. • SixSigma/Lean Manufacturing training and experience highly desirable. • Demonstrated understanding of establishing an ISO regulated environment for CLASS II medical Device highly desirable • Lead Assessor certification preferred. • 5 plus years' experience in a compliance role in IVD/medical device companies. Additional Information To apply, please send your resume to apply@realtimecfos. com. Please no direct phone calls to client/hiring company.
    $107k-171k yearly est. 1d ago
  • Manager of Quality Assurance - Aircraft Maintenance

    Wilson Utility Helicopters

    Quality assurance specialist job in Acampo, CA

    Manager of Quality Assurance Aircraft Maintenance Wilson Utility Helicopters Position Type: Full-Time, Exempt About the Role Wilson Utility Helicopters is seeking a detail-driven aviation maintenance professional to lead the quality assurance and airworthiness oversight for our rotor-wing fleet. This role ensures that every WUH aircraft, maintenance process, and technical record meets the highest standards of regulatory compliance, safety, and documentation accuracy. The ideal candidate brings deep technical knowledge, strong auditing skills, and a proactive mindset for identifying issues before they become problems. This position reports directly to the Director of Maintenance and is responsible for executing and administering Quality Assurance functions in support of the maintenance organization. Key Responsibilities Quality Assurance & Regulatory Compliance Coordinate closely with the Director of Maintenance on audit findings, corrective actions, and regulatory compliance matters. Execute, maintain, and support continuous improvement of the companys aircraft maintenance Quality Assurance program under the direction of the Director of Maintenance. Audit maintenance records, logbooks, work orders, MEL usage, parts traceability, and technical data. Ensure compliance with 14 CFR Parts 43, 91, 133, and applicable 135/145 interfaces. Track Airworthiness Directives (ADs), Service Bulletins (SBs), ICA revisions, and compliance documentation. Verify return-to-service actions meet manufacturer and FAA requirements. Safety & SMS Integration Partner with the SMS program for maintenance-related hazard identification and reporting. Participate in investigations, corrective actions, and trend analysis. Ensure QA findings are documented, communicated, and tracked to closure. Continuous Improvement Identify systemic issues in maintenance processes and develop corrective action plans. Support the standardization of inspection and documentation practices across hangar and field maintenance teams. Lead root-cause analysis for maintenance discrepancies and events. Training & Technical Oversight Ensure maintenance personnel maintain required certifications and recurrent training. Support technician onboarding, documentation practices, and procedural understanding. Communicate regulatory updates and OEM changes to all maintenance staff. Field & Operational Support Conduct QA audits at field job sites, including remote HEC and construction projects. Verify field maintenance setups, tooling, and documentation meet WUH standards. Support mobilizations and demobilizations of aircraft as required. Qualifications FAA A&P certificate required. 7+ years aircraft maintenance experience; rotor-wing strongly preferred. Experience with Bell 205, 407, and/or MD530F platforms. Strong knowledge of FAA regulations, OEM manuals, and maintenance documentation. Demonstrated experience in auditing, QA programs, or inspection roles. Preferred Experience IA (Inspection Authorization). Utility helicopter or field-support operations (PG&E, SCE, construction/HEC). Experience with digital maintenance tracking platforms. Participation in SMS or quality management systems. What Success Looks Like Accurate, audit-ready maintenance documentation at all times. Aircraft records and airworthiness compliance maintained with zero discrepancies. Proactive identification and correction of quality issues before operational impact. Strong collaboration with DOM, mechanics, pilots, and safety personnel. Field and hangar maintenance consistently meeting WUH quality standards.
    $107k-170k yearly est. 3d ago
  • Quality Assurance Specialist, Contact Center

    Goodleap 4.6company rating

    Quality assurance specialist job in Roseville, CA

    About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. The Quality Assurance Specialist role monitors and evaluates call, email, and text interactions between representatives and customers to identify areas of improvement and provide actionable feedback to various departments to enhance performance and maintain a high level of service standards, as well as report on account documentation, adherence to company policies, and compliance.Essential Job Duties & Responsibilities: Perform call, text, and email monitoring for various departments and provide professionally written, actionable feedback and information as it pertains to the improvement of performance, procedures, compliance, and customer experience Deliver professionally written reviews, reports, and information as they pertain to various departments and the company's quality assurance needs Participate in quality calibration and ongoing quality assurance training Assist and back up with other duties, as assigned Required Skills, Knowledge & Abilities: Conscientious and focused listening and reading skills with strong attention to detail Analytical and problem-solving skills, and the use of good judgment Ability to identify and provide professionally written actionable feedback Effectively and professionally communicate verbally and in writing, including notation Commitment to supporting the growth and development of evaluated representatives Ability to adapt quickly to changing priorities and environments in a fast-paced setting Effective time management, and the ability to meet targets within a specific timeline Excellent interpersonal, facilitation, and relationship management skills Ability to work independently with general direction and be self-motivated Compensation: $19.50 per hour Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!
    $80k-104k yearly est. Auto-Apply 55d ago
  • Quality Assurance Coordinator

    Stars Behavioral Health Group

    Quality assurance specialist job in Sacramento, CA

    JOB SUMMARY: This position has responsibility for gathering and analyzing agency data and assisting in the agency's quality control, quality assurance, and quality improvement efforts. MINIMUM QUALIFICATIONS Education/Experience HS diploma (or equivalent) plus at least four (4) years of experience required. Bachelor's degree in counseling, psychology, social services, or a related field plus two (2) years of experience preferred. License or Certification Valid California Driver's License Meets Agency driver eligibility criteria PHYSICAL REQUIREMENTS Ability to physically perform ProACT. Ability to sit for long periods, up to 3 hours at a time. Ability to drive within the community in personal vehicles. POTENTIAL JOB HAZARDS Potential for eye strain from computer screen and minor lacerations from paper cuts. Repetitive movements - writing and typing. Interaction with potentially assaultive youth. DUTIES AND RESPONSIBILITIES Essential Duties Pulls from the county system and reviews monthly reports. Provides reports to QA Manager and necessary leadership team members, along with recommended follow-up. Prepares charts for external audits in collaboration with leadership team members. Supports compliance of regulatory and accreditation requirements at each Capital Star location. Performs compliance reviews as assigned. Provides ongoing support to program staff regarding all Quality related issues. Completes amendments in the Electronic Medical Record (EMR). Monitors the timeliness of documentation and paperwork through weekly QA reminders to staff and managers. Hires, trains, and provides direct supervision (support, training, and performance evaluation) for the Clerk and Office Assistant. Participates as a member of the Capital Star Leadership Team. Attends Leadership Team Meetings. Primary responsibility for coordination of the Satisfaction Survey process ensuring surveys are disseminated, completed, and returned.
    $61k-95k yearly est. 60d+ ago
  • Quality Assurance Specialist

    Rush Personnel Services, Inc.

    Quality assurance specialist job in Yuba City, CA

    Thriving Yuba City business seeks motivated Quality Assurance Specialist! Hiring NOW for this fantastic full-time opportunity! Assist with document control, production and quality record review, record keeping, internal audits and system documents. Requirements: Must have 1-2 years of recent experience. HACCP Certified Able to achieve internal Audit, BRC, and PCQI Certification within 6 months Responsibilities and skills: Backing up the QC Line Technician in conducting QC Line Checks Monitoring CCPs, GMP Inspections, Pre-Operational Inspections, Environmental Swabbing, etc. Must have excellent communication and organizational skills to back up the front office receptionist. Assist with maintaining the Food Safety and Quality Systems Assist with regulatory and third-party audits Maintain the company s document control system and document verification. Conduct daily, weekly, and monthly GMP Inspections Outgoing person to be the connection point of customers to size, quote and support! Assisting customers in fulfillment and technical support, troubleshooting. Schedule: Monday thru Friday 7am to 4pm Apply Now RUSH Personnel Services Inc. 650 N. Walton St. Yuba City, Ca 95993 Call 530-770-3790 for more information!
    $63k-103k yearly est. 14d ago
  • Quality Assurance Analyst

    Psi Services 4.5company rating

    Quality assurance specialist job in Sacramento, CA

    **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** + The Quality Assurance Analyst is responsible for ensuring quality of technology that PSI provides to its customers. The person in this role works closely with the Software Engineering teams to understand what has been developed. They also work closely with the solutions and product teams to ensure business requirements are being tested. This role is critical to the successful delivery of PSI's services and the quality of its products. This role adds significant value to the operation of PSI's Credentialing business, as this work is crucial for supporting our customers first-hand with a quality service and maintaining our people-focused brand. + This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely, working across time zones, with occasional travel required for meetings, events and workshops. **Role Responsibilities** + Responsible for managing and executing end-to-end testing for key technology platforms and be accountable for test projects. + Use principles, guidelines, and best practices as defined, and document testing plans. + Gather and present testing metrics and testing activities for the projects to key stakeholders. + Closely work with product teams to understand requirements and other performance SLAs. + Reviewing and analysing feature requirements exit criteria and design test scenarios. + Perform various types of testing, including but not limited to the following: Functional, Regression, integration, backend data validation, usability, end to end system testing, API testing, performance/stress testing and ensure bug-free applications go to production. + Writing, executing, and managing the manual test cases. + Identify, validate, communicate, and track to closure defects and risks to the development team(s) and clearly communicate testing status and QA roadblocks to the QA manager and Product Managers. Interacts closely with members of cross-functional project team including Development, PMs, and Client Services. + Provide the UAT support for business users as well as client. + Reporting defects accurately and managing to successful resolution via Jira. + Maintaining and creating product knowledge documentation. + Investigate and attempt to diagnose customer support reported defects. + Participate in sprint planning, scrum, and backlog grooming ceremonies. + Researching and embrace new techniques and technology to improve testing + Strong SQL skills to validate data from multiple sources like Files, XMLs, Databases. **Knowledge, Skills and Experience Requirements** + 3 years' experience in progressively responsible information technology. + Proven experience and knowledge of QA methods, standards and processes, e.g. Agile / SDLC. + Excellent numerical skills and understanding of data analysis/statistical methods. + Familiarity with the software development lifecycle and with automation testing technologies. + Experience with version management and ticketing systems, e.g. SVN, Jira. + Experience with RDBMS and SQL, ISTQB principles, testing and debugging in multiple browsers/OS, and experience with API testing tools such as Post-Man or Soup UI. + Experience with accessibility testing is huge plus. + Experience with QA automation tools, test automation frameworks, writing and executing the automation scripts with Selenium WebDriver in JAVA or C# is preferable but not essential. **Benefits & Culture** At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short-Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $78k-106k yearly est. 32d ago
  • Associate Quality Systems Specialist

    Apidel Technologies 4.1company rating

    Quality assurance specialist job in Rocklin, CA

    Associate Quality Systems Specialist Preferred: Bachelors degree in any life science, GMP, Pharma industry experience At least 1 year of experience 100% on-site Site closing Feb 2026 Ideal candidate has reviewed docs in a GMP setting or worked in a quality role in a GMP setting. Energetic, quick learner, excellent attention to detail Technical documentation for product design - PLUS Job Description: Roles that are responsible for the analysis, development, and operation of quality and risk management systems. Activities include developing standards for quality, documentation and processes as well as continuous improvement and preventive activities. Conducts analytics to ensure that the company's products are according to defined quality standards. IMPACT: Limited impact on others. COMPLEXITY: Uses clearly defined procedures to perform basic, repetitive, manual tasks. Accountability/ Independence: Accountable for efficiency and accuracy of own routine day-to-day task execution; works under close supervision with little autonomy. Experience: Does not require any formal training or prior experience other than training-on-the-job. Organization: Typically reports to a manager role or Project Manager role (for a defined period of time) based on organizational set-up, will have a lead person for day-to-day guidance. Entry level position, no prior knowledge or previous experience required. Typically, HS diploma/equivalent is required Primary Objective Of Position: The Associate Quality Systems Specialist will be part of the Quality team and responsible for providing quality support for the site quality management system. This position ensures compliance of the quality system with regulations relevant to the business, including but not limited to, ISO13485, MDSAP, IVDD/IVDR, CFR 21, GxP, and the quality manual. This position is multi-disciplinary with opportunities to work on future products and current product and process improvements. The position may represent Quality on cross-functional teams to support business needs driving a positive site quality culture. The position prepares Quality System documents and reports as needed for Rocklin site metrics and management review. Essential Duties and Responsibilities Adhere to regulatory requirements (including cGMP), standards, procedures, and company policies as applicate to site, i.e. MDSAP, ISO 13485, IVDR, and comply with site Quality Manual. Directly responsible for ensuring documents submitted to Quality comply with regulatory requirements, company policies/procedures and the Quality Manual. Performs review and audit of Device History Files (DHFs) and technical files. Examples includes Protocols and reports, i.e. Stability, verification/validation, Summary of Safety and Performance reports, Risk Management documents/record, i.e., plans, reports, FMEAs, Post-Market Surveillance plans/reports, Performance evaluation plans/reports; scientific, clinical, analytical documents, Product composition reports, Sensitivity and specificity/Repeatability and reproducibility reports, Specification reports, General Safety and Performance Requirement reports. Coordinate files upon completion of review for upload into eDMS as necessary. Perform review of data and records supporting DHF while assessing for good documentation and record keeping practices ensuring requirements are met. Collaborate and coordinate with internal stakeholders to identify, escalate, and resolve quality issues. Respond promptly to customer needs; solicit customer feedback to improve service; meet commitments Meet productivity standards without sacrificing quality and safety Recommend, provide, or initiate solutions by actively providing suggestions for improvement. Review and approve quality documentation and records. Including electronically signing as technical for quality on applicable documents and within the validated electronic databases. Write, revise and/or review procedures/instructs as necessary. Support internal and external audits as required. Maintain current training requirements. Work on weekends or extended hours as needed. Understand, support, and communicate Company mission, vision, and values. Other duties as assigned or required.
    $66k-86k yearly est. 3d ago
  • MSCC Admin - Bilingual Quality Assurance Specialist

    Golden 1 Credit Union 4.3company rating

    Quality assurance specialist job in Sacramento, CA

    TITLE: BILINGUAL QUALITY ASSURANCE SPECIALISTSTATUS: NON-EXEMPT REPORT TO: MANAGER - MSCC QUALITY ASSURANCEDEPARTMENT: MEMBER SERVICE CONTACT CENTER JOB CODE: 11868 PAY RANGE: $22.75 - $28.00 HOURLY + $1.00 BILINGUAL DIFFERENTIAL *Preferably have NICE/Nexitia experience GENERAL DESCRIPTION: The Bilingual Quality Assurance Specialist is concerned with monitoring and evaluating the interaction between members and employees (in both English & Spanish) and providing feedback to reinforce or sustain work expectations and processes as needed. This is to help ensure sound department operation, maximum efficiency, and member satisfaction. TASKS, DUTIES, FUNCTIONS: Perform objective call evaluations. Identify trends or issues that impact member satisfaction and quality standards. Communicate, document and report skill deficiencies, member concerns and call trends to Supervisors. Ensure that employees are using the correct tools, following company policies and procedures, providing accurate and objective evaluations, and are performing ethically. To achieve objectives the job incumbent is required to perform the following: Listen to recorded and/or live interactions between Member Service Contact Center employees and Members. Review and score the recorded and/or live interactions. Provide documentation and/or verbal feedback to Contact Center Representative and respective Supervisor. Support and partner with Supervisor in the coaching, evaluation, or on further research/clarification of issues for quality assurance. Facilitate and attend calibration sessions. Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including bank secrecy and anti-money laundering laws. Develop and maintain a thorough knowledge of Golden 1 products and services, and policies and procedures. Monitor and comply with all established security, internal audit, and applicable government policies and regulations. Maintain required records and provide reports as required by Member Service Contact Center Management. Maintain knowledge of current functions of the Contact Center including Support, Member Solutions and MSCC e-mail team. Complete Regulatory Training Modules as required. Performs other Quality auditing functions and/or other duties as assigned by the Supervisor. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS: Ability to handle multiple tasks and perform repetitive functions. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including a financial calculator, personal computer, facsimile machine, telephone or typewriter, if needed. Listening, oral and written communication skills. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: Supervisors, frontline contact center representatives and other departments as needed. EXTERNAL: Members, vendors and business partners, and industry peers as needed. QUALIFICATIONS: EDUCATION: AA Degree in related field or equivalent work experience EXPERIENCE: Three years or more at Golden 1 or at another financial institution providing customer service and support in a Member Service Contact Center environment. KNOWLEDGE / SKILLS: Strong knowledge of all Golden 1 products and services, policies, procedures, and regulatory requirements, including the methods and principles of sound business practices. Knowledge of intranet/internet. Effective oral, written and interpersonal skills required to provide feedback on Contact Center Quality issues/concerns. Exceptional listening and analytical skills. Experience with Microsoft Word, Excel, and Access preferred. Bilingual skills are a must - English/Spanish. Fluent ability to read, speak and use proper grammar in English and Spanish. The ability to speak the standard form of the language without using English or slang. The ability to speak the language with sufficient accuracy to converse and be understood by native speakers, who do not understand English, without difficulty. The ability to compensate for not knowing exact terminology by defining or describing any unknown terms effectively without resorting to English. The ability to describe objects, routines, and events in detail. The ability to elaborate in detail about topics familiar to the candidate. The ability to state and support a point of view on a topic of interest to the candidate in general terms. The ability to speculate and hypothesize about possible causes, outcomes, and/or occurrences in extended discourse. Ability to work a flexible schedule, including Saturdays. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including a financial calculator, personal computer, and telephone. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. *Our Member Service Contact Center team's operating hours are Monday through Friday 7:20am to 6:30pm and Saturday 8:30am to 5:00pm. Schedules are assigned based on business needs and are subject to change. LICENSES/CERTIFICATIONS: Must pass a verbal Spanish assessment successfully through Language Testing International within 90 days of employment. THIS JOB DESCRIPTION IN NO WAY STATES OR IMPLIES THAT THESE ARE THE ONLY DUTIES TO BE PERFORMED BY THIS EMPLOYEE. HE OR SHE WILL BE REQUIRED TO FOLLOW OTHER INSTRUCTIONS AND TO PERFORM OTHER DUTIES REQUESTED BY HIS OR HER SUPERVISOR THAT ARE WITHIN HIS / HER KNOWLEDGE, SKILL AND ABILITY AS WELL AS HIS / HER MENTAL AND PHYSICAL ABILITIES.
    $22.8-28 hourly 7d ago
  • Quality Assurance Specialist (Receiving Inspector)

    Snowline Engineering

    Quality assurance specialist job in Shingle Springs, CA

    Job DescriptionWhy consider a career with Snowline Engineering? Snowline Engineering is a state-of-the-art precision machining facility located in the beautiful foothills of the Sierra Nevada just 20 minutes outside of Sacramento. Our company's objective is to provide our customers with diversity in precision machining, precision sheet metal, light to medium fabrication, and turnkey assemblies. We have been in business since 1966 and have a very diverse customer base including customers from the Aerospace, Robotics, Medical and Train industries. Our 80,000 square foot facility features the most state of the art equipment in the industry. We offer in-house training and opportunity for advancement. If you want to work for a company that values excellence and surround yourself with a talented team of professionals, we look forward to receiving your resume! Position: Quality Assurance Specialist (Receiving Inspection) Location: Cameron Park, CA Status: Full Time Hours: Monday - Friday Our Compensation and Benefits show how much we value our team! $20.00 - $30.00 per hour, depending on experience Medical, Dental and Vision Insurance with high company contribution Long Term Disability and Life Insurance Plans 401K plan with Company Match Generous Paid Vacation and Sick Time Paid Holidays General Description: Accurately create, fill out and maintain documentation for quality assurance department in regards to inspection of receiving product. Communicate with Purchasing, shipping and receiving departments as required to resolve inspection discrepancies. Make suggestions for improvement of the departments performance. Insure consistency within the department as a whole. Assists the Quality Assurance with other assignments as needed. RESPONSIBILITIES: Creates and maintains documentation of product in for inspection Uses ERP software to document and maintain receiving Inspection requirements. Fills out logs and RTS and makes copies of required documents for customers Provides paperwork to customers when requested Inspect parts and fill out inspection reports Scans and files material certificates and documents Inspect parts and completing first articles Clean work area Other duties as assigned by management QUALIFICATIONS: Education and Experience: High school diploma or GED Understand and read Engineering drawings and related BOM's. Experience within a warehousing, packaging, or manufacturing department Ability to read, count accurately, and perform simple math Intermediate computer skills including MS Office Oral and written communication skills Professionalism Time management skills **NO CALLS FROM STAFFING AGENCIES OR RECRUITERS PLEASE** Powered by JazzHR SHsOPS48RB
    $20-30 hourly 18d ago
  • Quality Assurance Specialist - Hope Cooperative (TLCS, Inc.)

    Hope Cooperative (TLCS, Inc.

    Quality assurance specialist job in Sacramento, CA

    Job DescriptionAre you a motivated individual with a passion for supporting others and making a difference in the community? Hope Cooperative is a highly respected, award-winning nonprofit provider of a full array of mental health and supportive housing services in Sacramento County, and we need you to bring your compassion and support to the most vulnerable in our community. We are looking for dynamic, committed individuals to join our team! Title: Quality Assurance Specialist Program(s) and Location: Quality Assurance (Sacramento, CA) Schedule: Full-time non-exempt, 40 hours/week, Monday- Friday 8:00am-4:30pm Pay rate: $24.14/hour Benefits: HOPE Cooperative (aka TLCS, Inc.) offers a competitive benefits package consisting of, but not limited to, the following, and may be subject to change: 21 PTO days per year (4 weeks & 1 day) 26 PTO days after the 5th year (5 weeks & 1 day) 6 days paid sick time 11 paid holidays 1 Personal Day Leadership Development! Reimbursements! Eligible for Government Loan Forgiveness Programs Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage) HSA Contributions Flexible Spending Account 401k match PTO Cash Out Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more Employee Assistance Program Regular wage step scale increases Flexible start/end times for some positions iPhone with unlimited data for personal/professional use and laptop for some positions Clinical Supervision towards licensure (for certain positions and upon approval) CEU days for certain positions Up to $500 CEU allowance for certain positions Annual BBQ and staff appreciation awards Annual Gift Card Program Referral Bonuses * All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment. Position Description: The Quality Assurance Specialist, reporting to the Quality Assurance Manager, ensures accuracy, compliance, and efficiency across the organization's Medi-Cal billing programs. This role supports the revenue cycle by reviewing claims, identifying errors, monitoring billing trends, and ensuring adherence to payer rules, coding guidelines, and internal standards. The Specialist also monitors the quality of services provided through routine chart audits, ensuring compliance with organizational standards and county requirements. The ideal candidate is detail-oriented, highly organized, and experienced in behavioral health billing practices. Essential Duties and Responsibilities: (includes the following; other duties may be assigned) Review and update clients' Medi-Cal eligibility on a monthly basis, and prepare and distribute an eligibility spreadsheet to the assigned program to ensure accurate billing and timely reimbursement. Process medical record requests from a variety of agencies-including Social Security, attorneys, courts, physicians, and individuals-while ensuring strict adherence to all HIPAA-compliant guidelines and confidentiality regulations. Provide feedback, training, and quality improvement recommendations to billing staff, clinicians, and administrative teams. Collaborate with billing leadership to refine workflows, enhance quality standards, and support ongoing process improvement initiatives. Identify trends, errors, or process gaps that lead to denials, delays, or billing inconsistencies. Act as a designated Mandated Reporter, fulfilling the responsibility to report suspected abuse or neglect of children, dependent adults, disabled individuals, and seniors. This includes adhering to the "Duty to Warn" protocols by notifying authorities and potential victims of threats of physical harm. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the HIPAA Manual. Regular and predictable attendance is an essential requirement of this position Attend meetings as assigned by the Quality Assurance Manager, actively participate, and share detailed notes and insights with the team. Other duties as assigned. Education and/or Experience: Demonstrated experience with Medi-Cal billing and EHR System. Two (2) years of office work experience with attention to details. Certificates, Licenses, Registrations: Possess a valid California Driver's License and current vehicle insurance. Driving records must meet, and continue to meet, the underwriting standards established by the generalized driving guidelines used by our insurance broker. Must provide proof of insurance. Must have at least 3 or more years of driving experience. Other Skills, Abilities, and Job Requirements: Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings. Consumer of mental health services or a family member of a mental health consumer is desirable. Work overtime as requested and approved. HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply. To apply, visit our Hope Cooperative - Online Career Center Final Filing Date: Until Filled
    $24.1 hourly 14d ago
  • Plan Document Specialist

    Ascensus 4.3company rating

    Quality assurance specialist job in Sacramento, CA

    FuturePlan is the nation's largest third-party administrator (TPA) of retirement plans, partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: high-touch personalized service from local TPAs backed by the strength and security of a large national firm, Ascensus. Our roots go back decades, with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service, innovation and expertise to a fast-growing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals, 60 actuaries, and one of the industry's largest in-house ERISA teams. Learn more at FuturePlan.com. Section 1: Position Summary * Responsible for the following tasks related to basic to medium complexity retirement plans: * Draft plan document including new plan documents and plan restatements * Draft plan amendments * Prepare/update Summary of Plan Description and other related documents * Prepare IRS submissions * Prepare plan termination documents and submissions * Prepare annual notices * Perform technical research to answer compliance questions or resolve compliance issues * Work with Relationship Consultant to ensure signed documents are accurate and received timely * Complete assigned projects timely, accurately and in a cost effectively manner * Proactively participate in process improvement and innovation of current systems * Ensure client plan document files and records are organized and up to date * Commitment to ongoing pension education along with staying current with regulations and law changes * Enter consulting time in timekeeping system daily * Update workflow system daily * Perform Special projects * Other duties as assigned Section 3: Experience, Skills, Knowledge Requirements SKILLS NEEDED * Excellent verbal and written communication skills, including the ability to communicate technical ideas * Must possess strong organizational skills * Must have knowledge of a variety of computer software applications in word processing, spreadsheets and database software * Self-starter who will take responsibility for completing tasks in a timely fashion * Work requires continual attention to detail in reviewing materials, managing multiple projects, establishing priorities and meeting deadlines * Dependable with excellent follow through on commitments and responsibilities * Conceptual and analytical * Ability to work in a team environment and also work independently as appropriate * Ability to work in fast paced, ever changing office environment * Must be willing to maintain a flexible work schedule and work overtime as needed EXPERIENCE NEEDED * A minimum of 2 years of retirement plan administration experience or equivalent preferred TRAVEL REQUIREMENTS * None PHYSICAL DEMANDS * Must be able to sit for long periods (at least 8 hours per day). * Must be able to work on a computer at least 8 hours per day (includes looking at a monitor, and typing using a keyboard and mouse). EDUCATION/TRAINING NEEDED * B.A. or B.S. degree preferred * ASPPA designation or actuarial exams preferred We are proud to be an equal opportunity employer. Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws ("Protected Status").
    $47k-70k yearly est. 3d ago
  • Quality Assurance

    TMM 4.3company rating

    Quality assurance specialist job in Sacramento, CA

    SUMMARY: Provides quality assurance support to ensure company standards are met while also completing and maintaining quality assurance inspections. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintains a working knowledge of all company standards as stated in the account contract and company Ensures Quality Assurance Program is being followed Completes regular inspections of all areas in our quality assurance platform as directed by site and divisional leadership using a critical and discerning eye Exhibits tact and diplomacy in handling complaints from customers and employees Uses the computer to access Outlook Web to review, monitor, submit and answer emails. Also sets reminders and calendar invites via Outlook Web Uses the computer to prepare Word, Excel, and PDF documents in support of the operations, including documents such as training QA and compliance Tracks employee training compliance regularly in conjunction with the Administration Demonstrates regular, predictable attendance at the job site or Assists with special projects and assume responsibility for the development, administration, and promotion of specific projects as needed.
    $31k-54k yearly est. 2d ago
  • Quality Assurance Specialist (Receiving Inspector)

    Snowline Engineering

    Quality assurance specialist job in Cameron Park, CA

    Why consider a career with Snowline Engineering? Snowline Engineering is a state-of-the-art precision machining facility located in the beautiful foothills of the Sierra Nevada just 20 minutes outside of Sacramento. Our company's objective is to provide our customers with diversity in precision machining, precision sheet metal, light to medium fabrication, and turnkey assemblies. We have been in business since 1966 and have a very diverse customer base including customers from the Aerospace, Robotics, Medical and Train industries. Our 80,000 square foot facility features the most state of the art equipment in the industry. We offer in-house training and opportunity for advancement. If you want to work for a company that values excellence and surround yourself with a talented team of professionals, we look forward to receiving your resume! Position: Quality Assurance Specialist (Receiving Inspection) Location: Cameron Park, CA Status: Full Time Hours: Monday - Friday Our Compensation and Benefits show how much we value our team! $20.00 - $30.00 per hour, depending on experience Medical, Dental and Vision Insurance with high company contribution Long Term Disability and Life Insurance Plans 401K plan with Company Match Generous Paid Vacation and Sick Time Paid Holidays General Description: Accurately create, fill out and maintain documentation for quality assurance department in regards to inspection of receiving product. Communicate with Purchasing, shipping and receiving departments as required to resolve inspection discrepancies. Make suggestions for improvement of the departments performance. Insure consistency within the department as a whole. Assists the Quality Assurance with other assignments as needed. RESPONSIBILITIES: Creates and maintains documentation of product in for inspection Uses ERP software to document and maintain receiving Inspection requirements. Fills out logs and RTS and makes copies of required documents for customers Provides paperwork to customers when requested Inspect parts and fill out inspection reports Scans and files material certificates and documents Inspect parts and completing first articles Clean work area Other duties as assigned by management QUALIFICATIONS: Education and Experience: High school diploma or GED Understand and read Engineering drawings and related BOM's. Experience within a warehousing, packaging, or manufacturing department Ability to read, count accurately, and perform simple math Intermediate computer skills including MS Office Oral and written communication skills Professionalism Time management skills **NO CALLS FROM STAFFING AGENCIES OR RECRUITERS PLEASE**
    $20-30 hourly Auto-Apply 60d+ ago

Learn more about quality assurance specialist jobs

How much does a quality assurance specialist earn in Citrus Heights, CA?

The average quality assurance specialist in Citrus Heights, CA earns between $50,000 and $129,000 annually. This compares to the national average quality assurance specialist range of $41,000 to $97,000.

Average quality assurance specialist salary in Citrus Heights, CA

$81,000

What are the biggest employers of Quality Assurance Specialists in Citrus Heights, CA?

The biggest employers of Quality Assurance Specialists in Citrus Heights, CA are:
  1. First Call Staffing
  2. GoodLeap
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