Quality assurance specialist jobs in Greenville, SC

PL Developments, also known as PLD, is a leading manufacturer, packager, and distributor of over-the-counter (OTC) pharmaceutical products and consumer healthcare goods. QA Batch Record Specialist role supports fast-paced production environment to ensure controlled documents are managed as per standard processes and that product quality meets internal and regulatory requirements for release. Work schedule: Sunday - Thursday 10:00pm - 6:30am JOB QUALIFICATIONS: High School diploma or GED required; higher learning certifications in an area relevant to role preferred. Minimum one (1) year of experience in a FDA-regulated manufacturing facility. Ability to read and interpret documents in English. Ability to perform calculations in all units of measure and understand rounding rules, significant figures, and tolerances to determine compliance with established criteria. Ability to use PC, calculator, and basic software (i.e., Microsoft Office); GMP software (e.g., Agile PLM, Oracle) experience preferred. Ability to read and follow written policies/procedures for cGMP, SOP, and Safety guidelines. Must be detail-oriented and organized to work in a fast-paced environment and adapt to changing priorities to meet operations demands. Ability to work both independently and as a member of a team. Strong interpersonal skills to communicate effectively with all departments at all levels within the organization via multiple communication mediums. POSITION RESPONSIBILITIES : Maintain professional, respectful and positive work environment. Practice acute attention to detail, high level of organization, and error-free performance in all tasks while supporting a fast-paced environment and adapting to changing priorities to meet operations demands. Generate controlled documents (e.g., logbooks, bulk compounding batch records, finished good batch records) for issuance using the Warehouse Management System (i.e., Oracle) and/or Quality Management System (i.e., Agile) as per the current production schedule and/or requests. Document transactions related to controlled document issuance, remittance, review, and release in shared logbooks and trackers as required. Document metrics related to processing batch records for release in shared tracker as required. Communicate with other departments regarding document control activities to ensure timely completion of tasks to support operations and release of finished goods. Review controlled documents (primarily batch records) returned/submitted to Document Control for completeness and correctness to ensure compliance with internal and regulatory criteria; facilitate resolution of observations (e.g., corrections) before release of finished goods and archival of documents. Place and remove product on QA hold when required; ensure Quality Events are resolved and verify disposition to manage bulk and finished goods accordingly. Change product status and close jobs in Warehouse Management System for release of finished goods. Upload required documents (e.g., batch records, customer-required documents) to appropriate shared file locations as required. Maintain the filing system for controlled document archival and destruction as per standard processes; retrieve controlled documents as requested for inspection. Assist with batch-related investigations as requested. Responsible for training employees in OJT, provided you have demonstrated a proficient understanding of the internal and regulatory requirements for each product category. Other reasonable business-related duties as necessary. PHYSICAL REQUIREMENTS: Ability to lift up to 25 pounds. Adequate vision to read controlled documents accurately. BENEFITS: PLD is a proud equal opportunity employer offering many corporate benefits, including: • Medical and Dental Benefits • 401K wirh employer match • Group Life Insurance • Flex Spending Accounts • Paid Time Off and Paid Holidays • Tuition Assistance • Corporate Discount Program • Opportunities to Flourish Within the Company PL Developments is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. #HP1

We are seeking a Quality Assurance Specialist to join our team and play a key role in organizing, implementing, and maintaining our Quality Management System (QMS). This individual will partner across operational functions to drive continuous improvement, ensure compliance with industry standards, and uphold customer expectations. The ideal candidate is detail-oriented, collaborative, and passionate about delivering high-quality results. What You'll Do Support the organization and promotion of the QMS across operational areas, including documentation and internal audits to reinforce the PDCA cycle and continuous improvement. Assist the QA Manager and operations team in Management of Change ( MOC ) process, ensuring quality-related impacts are properly evaluated and communicated. Responsible for running quality claim meetings and coordinate investigations of customer complaints and claims, contributing to timely and effective root cause analysis and corrective action planning. Assist in implementing corrective and preventive actions using structured planning and documentation methods. Contribute to the development, revision, maintenance, and documentation of procedures related to Quality Management System ( QMS ). Work with cross-functional teams to identify high-risk areas in quality management, and support the implementation of sustainable corrective measures. Collaborate with procurement to assess supplier risks and support the development of processes to stabilize incoming material quality; participate in supplier audits as needed. Assist in monitoring the quality performance of toll manufacturing partners to ensure sustainability and compliance with required standards. Help create and deliver training materials related to quality assurance procedures. Collaborate with operations teams to identify and support quality improvement opportunities. What We're Looking For Education/Experience: Bachelor's degree in a relevant field, or equivalent proven work experience in a Quality Assurance role. 3-5 Years of experience Plastics Manufacturing and compounding experience required Elevated level of knowledge related to quality assurance terminology, methods, and tools. Professional certifications such as Six Sigma, CQE, CQA, or ISO certifications preferred. Skills & Knowledge: Proven work experience in quality assurance or a similar role Expertise in ISO9001 knowledge and/or other ISO certifications Working knowledge of tools, methods, and concepts of quality assurance Knowledge of testing methodologies and tools is a plus Knowledge of extrusion and polymer manufacturing is a plus Experience in Automotive industry is a plus Good communication skills, both verbal and written Excellent data collection and analysis skills Strong interpersonal skills to hold people accountable on expected deadlines Ability to work collaboratively in cross-functional teams. Ability to plan, prioritize, and manage multiple priorities under tight deadlines. Ability to analyze problems, identify root causes, and provide effective corrective actions. Humble: respectful, receptive, agile, eager to learn Must be self -motivated and able to work under little or no supervision. Working knowledge of MS Office. Why Join Us? This is an exciting opportunity to directly influence quality initiatives and help build a culture of continuous improvement. If you thrive in a collaborative environment, enjoy solving problems, and take pride in delivering excellence, we'd love to hear from you. The salary range for this position is $66,500 - $83,100. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients. Job Description Description: This position will provide testing and Quality Assurance support of a larger technology modernization and transformation project. This position may be asked to perform leadership tasks for a team of qualified QA analysts. The team is a combination of Clemson information technology professionals and experienced consultants, and we are seeking individuals who are highly productive, very flexible, and can work effectively in an environment where ambiguity is common. Team members are expected to contribute with minimal supervision and be self-motivated. The project demands individuals who are strong collaborators, who want to make a positive contribution to the State of South Carolina, and can understand top-level goals and objectives and drive toward them. The QA team is one part of a larger project that will use modern technologies and modern strategies, and the team cultivates “thought leadership” for Medicaid eligibility systems and general health information technology. Candidates who enjoy working on complex, change-oriented projects with motivated team members will find this position attractive. SCOPE OF THE PROJECT: The Medicaid Member Management project is one of the most complex technology development projects undertaken by Clemson University on behalf of the State of South Carolina's Department of Health and Human Services (SCDHHS). This project is a multi-year effort to replace the State's Medicaid Eligibility Determination System (MEDS) with a multi-tier application environment that requires modern technologies, technical practices and substantial collaboration with a variety of stakeholders. DAILY DUTIES / RESPONSIBILITIES: The primary area of responsibility in this position is to test new and existing software functionality through the use of manual and automated testing methods. This position requires an experienced Quality Assurance Analyst to assess the implementation of software development to support federally mandated changes for the SC Medicaid system. The QA Analyst will develop, create, modify, and execute test cases based upon defined acceptance criteria and business requirements. The candidate must be experienced in the process of and tools used in defect identification, tracking and resolution. Must possess demonstrated skill in coordinating testing efforts and resolutions among all project team members. Strong written and verbal communication skills are a must, as well as documentation skills. All aspects of the system, including, but not limited to user experience, interfaces and database will be tested. The candidate should be familiar with all phases of testing within the SDLC and the various testing methodologies (ie, functional, load, stress and performance, regression, negative/positive, black and glass box, etc). Web-base application experience. The QA Analyst will help ensure the highest quality of the product before it reaches the customer. JOB DUTIES: 1. Participate in analysis and design of features and enhancements (5%) 2. Participate in an Agile SDLC (5%) 3. Establish estimates for quality assurance tasks (5%) 4. Create and execute manual test cases for the Medicaid project according to standards and best practices (25%) 5. Develop and execute automated testing scripts to efficiently test new functionality and continually retest existing functionality (25%) 6. Review, verify, and track software defects from any and all sources (10%) 7. Participate in the development, maintenance, and execution of regression testing via an automated testing tool (10%) 8. Assist in maintenance of defect-tracking system (5%) 9. Actively contribute to process refinement and documentation. (5%) 10. Actively contribute to enhancing the efficiency and effectiveness of the QA organization. (5%) Qualifications DESIRED CHARACTERISTICS/QUALITIES: 1. Background in healthcare (preferably a South Carolina) 2. Programming experience in scripting language a plus 3. Knowledge of SQL 4. Knowledge and experience with enterprise workflow solutions 5. Assisting with organizational transformation 6. Expertise implementing automated testing 7. Knowledge and experience with Atlassian Suite Tools / JIRA / Confluence 8. Management/team leadership experience 9. Stable employment history 10. Local candidates preferred or a desire to live/work in the Upstate South Carolina 11. Candidates must embrace collaboration and have a can do attitude REQUIRED SKILLS: • The primary area of responsibility in this position is to test new and existing software both functionally and via an automated testing tool; position requires an experienced Quality Assurance Analyst to work on federally mandated changes for Medicaid. Position will develop, create, modify, and execute test cases. The QA Analyst will analyze business requirements and use cases in order to create test plans, then create both automated test scripts as well as manual test plans to verify software development against the application requirements. Test cases will focus on the verification of both the user interface as well as the database. • The QA Analyst will help ensure the highest quality of our product before it reaches our customers. He or she will be responsible for creating and executing system test plans for application development efforts according to defined application requirements. The QA Analyst finds and tracks software defects, coordinates re-testing with the project team and documents the conditions and results of testing. • Understanding of IT development and implementation projects • Superb written and oral communications skills, including the ability to elicit requirements, document system as built, and develop business process models. Strong proficiency in English is required. • Impeccable integrity. This project will have very high visibility and will impact significant expenditures of public funds. Candidates must be confident with their abilities to make correct decisions and the courage to speak out when necessary. • Willingness and ability to effectively engage with people and organizations on a continuous basis. PREFERRED SKILLS: • Medicaid eligibility system/business operations experience. • Candidates that embrace “other duties as assigned” • Candidates that can thrive in a dynamic constantly evolving environment • Medicaid Management Information System (MMIS) experience • Medicaid operations experience. • Agile software development methodology • Agility to work as an independent contributor and team player • Demonstrated leadership experience REQUIRED EDUCATION: A bachelor's degree in computer science or related technical field or equivalent experience in Quality Assurance. REQUIRED CERTIFICATIONS: None required. Certification and/or training CSQA or BABOK or automated testing tool are beneficial. Additional Information Unfeigned regards, Jane Morgan Contact No- ********** Ext-4417

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.

To be fully considered for this job opportunity, please complete the job application on the JAS Workday Careers Page: Quality Assurance Supervisor Position Job Description: To lead and oversee all quality assurance activities within the warehouse team, ensuring compliance with internal standards and customer requirements, and driving continuous improvement initiatives. ESSENTIAL FUNCTIONS: Support execution of quality control and assurance activities for parts and production processes Monitor adherence to inspection processes, documentation protocols, and audit readiness standards Ensure compliance with industry standards (e.g., IATF 16949, ISO 9001) Identify and escalate quality issues and support containment and resolution in collaboration with operations team Implement continuous improvement initiatives (e.g., Six Sigma, Kaizen) Coordinate with customers to resolve non-conformance and maintain compliance Independently perform inspections and identify quality issues Lead root cause analysis using structured problem-solving methods (5 Whys, PDCA, Kaizen) Participate in corrective and preventive actions and verify effectiveness Conduct regular process and product audits Own KPI tracking and reporting for assigned production lines and implement improvements Train employees on quality standards and procedures Develop and maintain standard operating procedures (SOPs) Assist in the investigation of customer complaints Promote safety, labor compliance, and adherence to company guidelines Collaborate cross-functionally with production and department leaders Perform other duties to support department and company quality goals SUPERVISORY RESPONSIBILITIES This job does not have supervisory responsibilities. QUALIFICATIONS: 3+ years' experience in quality assurance or related field. Strong understanding of ISO standards and quality systems. Excellent analytical and problem-solving skills. Effective communication and leadership abilities. EDUCATION AND EXPERIENCE: Familiarity with manufacturing processes and materials used in client operations. Experience working in a warehouse/3PL space-not mandatory Physical Demands: This role requires individuals to talk, hear, use hands, stand, walk, sit, and see. Ability to lift, lower, and maneuver packages between 20 and 70 lbs. This position involves heavy lifting and carrying, stooping, bending, kneeling and reaching. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions of this role. JAS Forwarding (USA), Inc. is an EEO/AA employer. ENVIRONMENT: A collaborative culture of logistics and freight enthusiasts Work is generally performed in a warehouse environment around machinery and moving parts. Warehouse duties may be subject to varying temperatures and high levels of dust and noise. ADDITIONAL: The responsibilities associated with this job will change from time to time in accordance with the Company's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above. The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. Salary Range for this position: $65,000 - $75,000 annually DEFINITIONS: (if any abbreviation, the meaning needs to be inserted edit as needed) P&L - Profit & Loss HR - Human Resources OSHA - Occupational Safety and Health Administration WMS - Warehouse Management System EEO/AA - Equal Employment Opportunity/Affirmative Action Management retains discretion to add or change duties of this position at any time.

Worldwide Mission Critical is a global owner's representation and project management company dedicated to the mission-critical industry, helping companies deliver their data centers on time and under budget. Founded on the principle that the right team of experienced data center professionals will deliver great projects, our ability to provide oversight for all aspects of a project sets us apart. Summary Data Center Construction Quality Assurance Manager (QA) will act as Owner's Representative for mission critical data center projects. QA will work alongside owner, project managers, project engineers, general contractors, trade partners, equipment vendors, design and engineering consultants, and commissioning agents to assure that all installed product meets or exceeds the intent of the contract documents, as well as industry accepted standards for mission critical construction. Primary Responsibilities Develop and maintain project-specific Quality Assurance Quality Control (QA/QC) Plan inclusive of Preparatory Meetings, First of Kind Inspections, Corrective Actions, and Final Inspections. Thoroughly understand all project documentation including drawings, specifications, RFIs, submittals, shop drawings, equipment data sheets, and material safety data sheets (MSDS). Perform cadenced inspections on all installed product to ensure that it meets or exceeds the intent of the contract documents. Report quality deficiencies to the General Contractor and trade partners via the project's adopted software platform. Drive all documented quality issues through corrective actions and closure authoring Root Cause Analyses (RCA) when required. Continually audit systems installation to ensure that the key geometries, dimensions, and pathways conform to the Building Information Model (BIM). Partner with General Contractor and trade partners on site logistics planning and material staging to drive greater efficiency on the site. Lead weekly quality control meetings with General Contractor and trade partners. Provide daily quality summaries and more detailed, weekly reports to Owner. Verify that all materials and equipment delivered to the project conform to the approved submittals, free of damage, safely stored/protected, and acceptable for use. Maintain log of all inspections by the Authority Having Jurisdiction (AHJ). All failed inspections are to be rectified. Participate actively and directly in the development and maintenance of a strong safety culture. Act as liaison between General Contractor, trade partners, equipment vendors, owner operations, and commissioning agents (CxA) throughout entirety of commissioning phase. Track all project design changes and ensure that they are accurately captured in appropriate as-built documentation and BIM files. Support project management team on monthly applications for payment to ensure that percentage of work installed in the field matches that which has been billed. Sustain a culture of open communication, transparency, and mutual respect and understanding between all project stakeholders. Requirements Bachelor's degree in Electrical Engineering, Mechanical Engineering, or Construction Management preferred. 10+ years of relevant work experience in quality assurance or quality control role in data centers or similar mission critical build typologies. OSHA 30; First Aid/CPR; or able to obtain within first 90-days of hire. CDCP highly preferred, but not required. LEED AP highly preferred, but not required. Familiarity with local and national building codes including NFPA, NEC, IBC, general life safety and egress. Robust proficiency in construction management software platforms such as Procore, BlueBeam Revu, and Autodesk Cloud. Strong general computing skills with a focus on Microsoft Office Suite (Word, Excel, PowerPoint, Project, and Outlook.) Uncompromising commitment to safety. High levels of initiative, self-direction, and attention to detail. Ability to work in a close team environment. Ability to motivate Contractor with solid communication skills and contract knowledge to accomplish Owner and project goals. Ability to direct troubleshooting and resolution of highly complex or unusual construction problems. Capable of planning and organizing internal and external resources. Problem analysis. Willingness to take on responsibilities with a commitment to perform. Flexibility. Problem-solving. Decision-making. Excellent communication and interpersonal skills. Willingness to travel.

Techtronic Industries is a fast-growing world leader in Power Tools, Accessories, Hand Tools, Outdoor Power Equipment, and Floor Care for Do-It-Yourself (DIY), professional and industrial users in the home improvement, repair, maintenance, construction, and infrastructure industries. The Company is committed to accelerating the transformation of these industries through superior environmentally friendly cordless technology. At TTI Anderson, our brands RYOBI and HART are recognized worldwide for their deep heritage and cordless product platforms of superior quality, outstanding performance, safety, productivity, and compelling innovation. JOB SUMMARY A Metrology professional responsible for creating inspection programs for coordinate measuring machines (CMM), and use of additional metrology tools. Candidate will have experience with GD&T, reading and understanding CAD models, and the ability to evaluate CMM data for accuracy. This position is held responsible for testing the quality of parts supplied by external manufacturers. RESPONSIBILITIES / SKILLS Provide support to Quality and Manufacturing by way of dimensional feedback for parts. Ability to program, operate and translate data from CMM, Vision System, and other measurement equipment. Setup, operate, perform basic CMM maintenance and troubleshoot CMM issues on multiple production parts to assure adherence to customer(s) quality standards. Ability to run specialized studies for measurement methods - repeatability, correlation, Gage R&R. Understanding of the strategy of how CMM program calculates the data. Ability to establish standard fixturing for consistent part measurements. Familiarity with metric measuring instruments (e.g., calipers, micrometers). Document inspection results in accordance with the appropriate Quality Assurance Procedure. Conducts training on use of metrology tools - calipers, micrometers, profilometer, etc. Participate in continuous improvement process. EDUCATION AND EXPERIENCE Associates degree in a related field or equivalent experience. 2-4 years' experience as a metrology professional with CMM programming experience. Candidate must be a self-directed, detail-oriented, dependable, and trustworthy person who works well independently, while being highly motivated. Strong written and verbal communication skills, with a sense of urgency and accountability. Technical training of Metrology subjects and skills Proficiency in Microsoft suite (PowerPoint, SharePoint, Word, Excel, Outlook, Teams, OneNote) required. Experience interacting with Senior Management. FDA 21 CFR 820 and ISO 13485 knowledge preferred. OTHER REQUIREMENTS Professional certifications a plus Experience with Minitab a plus Experience with SAP a plus Experience with CMM Manager a plus

Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow? Universal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. Universal has immediate career opportunities in your area. Apply today to become part of the Universal team! Scope of the Role: The Quality Coordinator helps organize and support quality checks and the quality team. They ensure all necessary documentation is completed correctly, monitor quality performance, and assist with the daily operations of the warehouse to ensure everything runs smoothly. Their primary responsibility is ensuring quality checks are conducted properly and maintaining order. Key Responsibilities (based on ISO 9001): Coordinating Quality Checks: The Quality Coordinator ensures that quality checks are performed on time and that the team understands the necessary tasks. They help keep the process organized. Record-Keeping and Documentation: They maintain accurate records and documentation related to quality checks, ensuring compliance with standards and proper completion of required paperwork. Monitoring and Reporting Quality Performance: The Quality Coordinator monitors the quality checks and reports any issues to the Quality Supervisor. They track the performance of the quality team and assist with performance evaluations. Handling Customer Complaints or Feedback: They assist in resolving customer complaints or feedback related to product quality, identifying root causes and implementing corrective actions to improve processes. Supporting the Team: The Quality Coordinator supports the team and the Quality Supervisor in ensuring all processes run smoothly. They may assist with training and other tasks as needed. Ensuring Compliance with ISO Standards: They help ensure that all team members adhere to ISO 9001 guidelines, with a focus on tracking progress and maintaining proper documentation, alongside the Quality Supervisor.

Reporting to the Quality Assurance Manager, the QA Supervisor plays a critical hands-on leadership role in a fast-paced production setting. This position oversees the QA team and ensures quality standards are met across automated processes and complex assemblies, including PCBA boards (experience preferred but not required). The role involves planning, directing, and coordinating quality programs aligned with ISO 9001:2015 standards and continuous improvement initiatives. Responsibilities: Lead and mentor QA Inspectors in a high-throughput, automated manufacturing environment. Assign and monitor inspection tasks with agility to meet production demands. Conduct quality checks on components, PCBA boards (if applicable), and final assemblies. Assign tasks to the QA Inspectors Perform quality checks on components and assemblies Perform and document inspections, checks and tests Ensure compliance with 5S and lean manufacturing principles. Review specifications and inspect incoming materials to ensure conformance Train team members on inspection techniques and digital documentation tools. Collaborate with QA Manager to develop scalable quality plans and procedures. Maintain and analyze quality records, metrics, and dashboards Coordinates with engineering team to review, validate, and approve BOM's prior to release to purchasing / manufacturing Perform defect analysis utilizing experience in statistical quality process analytical methods Ensure calibrated tools being used meet the accuracy, range, calibration, etc. requirements Maintain all QA tools Communicate and resolve QA issues with inspectors and technicians on a day-to-day basis Participate in the hiring process by reviewing credentials, conducting interviews, and making decisions Resolve personnel problems, issues, or concerns, escalating to the manager level, and/or Human Resources as needed Assess training needs of staff and arrange for or provide appropriate instruction Promote a safety-first culture and adherence to operational protocols. Generate reports for management and cross functional teams as needed Performs other duties and responsibilities within the scope of the role as assigned Requirements Bachelor's degree in a related field or equivalent technical training and experience. Minimum 5 years in a manufacturing QA role, preferably in electronics or automation. At least 2 years in a leadership capacity. Familiarity with PCBA inspection and testing preferred. Strong organizational and multitasking skills. Proficiency in statistical analysis and quality software tools. Ability to thrive in a fast-paced, team-oriented setting. Ability to frequently stand, walk, and utilize hand and finger dexterity Ability to climb, stay balanced, bend, stoop, and kneel regularly Ability to frequently lift/push/carry items more than 50 pounds Ability to use specialized equipment, machines, or vehicles Benefits: 401(k) Matching Health Insurance Dental Insurance Vision Insurance Disability Insurance Employee Assistance Program Flexible Spending Account Life Insurance Paid Time Off Tuition Reimbursement Salary Description $31 - $36 / Hour

Job Highlights 8:30am - 5pm Monday - Friday REGISTERED NURSE PREFERRED Under the supervision of the Administrator, the Admission and Quality Nurse Specialist is responsible for managing the clinical evaluation, admission, and recertification processes for patients and residents of the facility, while coordinating and performing quality assurance and performance improvement activities. This role ensures compliance with federal, state, and accrediting body regulations, including Medicare/Medicaid standards, and supports the facility's commitment to quality of life and care, and operational excellence. Posted Salary Range USD $38.00 - USD $41.00 /Hr. Wage Commensuration The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets, experience, education and training, licensure and certifications, and other business and organizational needs. Duties & Responsibilities Assists the Administrator and Director of Nursing with the coordination of the Quality Assurance and Performance Improvement Committee meetings and activities. Assist with the development and implementation of the Quality Assurance and Performance Improvement Plan and provide support and training of facility staff in QAPI activities. Participate in the annual review of the QAPI Plan and make recommendations for improvements to Facility Leadership. Actively participate in and contribute to the development of the annual Facility Assessment by incorporating key quality metrics and areas of focus for additional education or competency. Prepare QAPI reports for Facility Leadership, which are subsequently shared with ombudsman, Family Council and Resident Council and other stakeholders, as appropriate. Maintain records and minutes of Quality Assurance and Performance Improvement Committee. Assists with education and orientation for new employees regarding QAPI Reviews admission referral documents prior to facility admission to evaluate specific needs, history and physical, physician orders. Discusses findings with Director of Nursing. If appropriate and necessary, work with Central Supply to order any special equipment and supplies needed. Communicates with sending facility to receive handoff report from sending facility. Coordinates and communicates admission activities with facility leadership and the interdisciplinary team. Upon admission, meets with the resident and family to welcome and provide an initial orientation to the facility. Completes the initial Nursing Observation/Assessment, baseline care plan, and other required steps to complete the admission process. Post-admission ensures the baseline care plan is accurate and complete. Attends and participates in Stand-up and Stand-down, Clinical Morning Meeting, QAPI, and other clinical meetings to provide clinical updates, with data and recommendations from the perspective of quality assurance. Willing and able to assist with clinical coverage and call to meet the needs of resident and patients, with the nursing leadership. Is familiar with applicable state and federal regulations and facility policies and procedures. Will participate in Manager On Duty weekend assignments as scheduled. Qualifications & Requirements Skilled communicator, director and motivator Able to organize and prioritize many tasks effectively RN or LPN/LVN, RN license in state of practice Minimum 6 months long-term care experience unless a combination of experience and training are deemed sufficient for successfully functioning at the prescribed level Demonstrated knowledge of Medicare, Medicaid and Insurance required Reliable transportation required Benefits All of our employees are valued and receive a competitive wage; full time team members are also offered a comprehensive benefit package which includes: Medical, Dental, Vision, Life and Disability Insurance/ Flexible Spending Accounts Tuition Reimbursement & Nursing Loan Repayment Programs PerkSpot - Local Deals and Weekly Perks Program 401(k) Paid Time Off Plan New Pet Insurance Discount available DailyPay option available! - Get your pay, when you need it. Purchasing Power - online purchase/payroll deduction Tickets at Work - entertainment ticket discounts Employee Assistance Plan - easy-to-use services to help with everyday challenges of life (available for all employees and their families) Helping Friends Foundation - our employees' hardship/crisis fund Auto and Home Insurance - employee discount available - payroll deduction! In-facility education programs and more! EOE Statement Drug Free, Smoke-Free work place. Equal Opportunity Employer, including disability/vets

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. Based in Greenwood, SC, this remote role offers you the opportunity to shape and support the quality systems that drive Lonza's mission of improving lives. You'll collaborate across global teams, contribute to compliance excellence, and help ensure the integrity of products that impact millions worldwide. What you will get * An agile career and dynamic working culture. * An inclusive and ethical workplace. * Compensation programs that recognize high performance. * Medical, dental and vision insurance. * The full list of our global benefits can be also found on *************************************** What you will do * Collect, analyze, and report key quality metrics to support global strategies and leadership reviews. * Maintain and update quality system records to ensure compliance and data integrity. * Coordinate supplier assessments and manage supplier documentation and certifications. * Support internal and external audits, including document preparation and follow-up. * Maintain and improve QMS databases and SharePoint tools. * Assist with product and site certification processes and third-party communications. * Prepare dashboards and presentations to visualize quality data for leadership. What we are looking for * Bachelor's degree in a scientific discipline or equivalent experience. * 2-5 years of experience in Quality Assurance or related GMP environment. * Knowledge of ISO 9001, GMP, and audit practices. * Strong organizational skills and ability to manage multiple priorities. * Proficiency in Microsoft Office; familiarity with SharePoint, Power BI, SAP, or Salesforce preferred. * Excellent communication skills for working with suppliers and cross-functional teams. * Detail-oriented with a continuous improvement mindset. * This role may require up to 10% domestic and/or international travel. Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. Based in Greenwood, SC, this remote role offers you the opportunity to shape and support the quality systems that drive Lonza's mission of improving lives. You'll collaborate across global teams, contribute to compliance excellence, and help ensure the integrity of products that impact millions worldwide. What you will get An agile career and dynamic working culture. An inclusive and ethical workplace. Compensation programs that recognize high performance. Medical, dental and vision insurance. The full list of our global benefits can be also found on *************************************** What you will do Collect, analyze, and report key quality metrics to support global strategies and leadership reviews. Maintain and update quality system records to ensure compliance and data integrity. Coordinate supplier assessments and manage supplier documentation and certifications. Support internal and external audits, including document preparation and follow-up. Maintain and improve QMS databases and SharePoint tools. Assist with product and site certification processes and third-party communications. Prepare dashboards and presentations to visualize quality data for leadership. What we are looking for Bachelor's degree in a scientific discipline or equivalent experience. 2-5 years of experience in Quality Assurance or related GMP environment. Knowledge of ISO 9001, GMP, and audit practices. Strong organizational skills and ability to manage multiple priorities. Proficiency in Microsoft Office; familiarity with SharePoint, Power BI, SAP, or Salesforce preferred. Excellent communication skills for working with suppliers and cross-functional teams. Detail-oriented with a continuous improvement mindset. This role may require up to 10% domestic and/or international travel. Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.

Job DescriptionDescription: The Quality Specialist in our Patient Engagement Department is responsible for analyzing, monitoring, and improving the quality of patient interactions across Eye Health America's call center and outbound engagement operations. This role manages enterprise quality scorecards, collaborates closely with vendor-side quality teams, evaluates call performance through automated and manual reviews, and provides insights that inform training, coaching, and performance improvement initiatives. The Quality Specialist plays a critical role in elevating patient experience standards by identifying trends, recommending best practices, and supporting leadership in maintaining accountability across all frontline teams. Quality Scorecard Management Manage enterprise-wide quality scorecards, ensuring consistency, standardization, and accuracy across all agent evaluations. Conduct both automated and manual quality reviews using AI conversational intelligence tools and call recordings. Vendor Quality Collaboration Serve as the primary liaison between Eye Health America and vendor-side quality assurance teams. Communicate updates, quality expectations, and performance concerns while fostering strong, collaborative partnerships. Conversational Intelligence & Error Analysis Utilize conversational intelligence platforms to identify common call-handling errors, knowledge gaps, and trends in performance. Partner with operational leaders to address recurring issues and propose process or training enhancements. Training & Skill Development Create training materials, quizzes, and learning modules to support skill improvement across all call center and patient engagement staff. Assist with organizing team-wide learning initiatives based on identified quality and coaching needs. Performance Improvement Support Support managers and supervisors in making performance improvement plan (PIP) decisions by providing before-and-after quality insights. Track improvement trajectories to measure the effectiveness of coaching and corrective actions. Patient Experience Analytics Analyze patient survey data, comments, and trend reports to identify gaps in the patient experience. Provide actionable recommendations to leadership to improve service delivery, communication, and customer satisfaction. Call Quality Investigations Facilitate call investigations to determine root causes of quality issues and errors. Document findings and communicate recommendations to leadership teams. Agent-Level Performance Tracking Track agent-level performance and aggregate errors to maintain an enterprise view of high performers and those requiring additional support. Prepare regular reports outlining trends, scoring variations, and performance risks. Best Practice Identification Identify best methods and call handling behaviors that lead to exceptional patient experience. Develop training materials to disseminate these best practices across all teams and global partners. Requirements: 3+ years of experience in a call center, patient engagement, or quality assurance role (healthcare experience preferred). Experience evaluating call quality using scorecards, QA platforms, or conversational intelligence tools. Strong analytical skills with the ability to interpret data, trends, and large-volume quality metrics. Proficiency with Microsoft Office (Excel, Outlook, Teams) Experience collaborating with offshore/global vendors (preferred).

Bunnell-Lammons Engineering, Inc. is seeking to hire a full-time Geotechnical / Construction Materials Testing Technician to visit our solid waste construction sites throughout the southeast to ensure soil, geosynthetics, and concrete are meeting construction standards. This engineering technician position earns a competitive salary, depending on experience and certification and generous benefits. The company provides in-house training, mentorship, a vehicle, and all necessary safety equipment. In addition, allowances for travel living expenses are provided for out-of-town work. Our benefits include medical, dental, vision, life insurance, and a 401(k) option. Our team works hard. We recognize their dedication through 5 year, 10 year, and 15 year service awards. Additionally, we provide fun activities, including Christmas parties, employee appreciation lunches, and more! If this sounds like the opportunity that you've been looking for, apply today! ABOUT BUNNELL-LAMMONS ENGINEERING, INC. We are a geotechnical and environmental consulting firm providing efficient and cost-effective solutions for our clients, resulting in long-term relationships. We service commercial, financial, industrial, municipal, construction, and architectural design engineering clients across the southeast. Our highly qualified staff eagerly turns tough challenges into finished projects. Drawing on the power of combined expertise, we're big believers in teamwork. And, we recognize that achieving our goals and building our legacy requires both hard work and creativity. When you work here, we encourage you to see just what you can achieve as part of a great, family-oriented team. A DAY IN THE LIFE OF A GEOTECHNICAL / CONSTRUCTION MATERIALS TESTING TECHNICIAN Working under the immediate supervision of a registered professional engineer, you work as a team member alongside site managers, general contractors, and engineers to perform the required inspection or sampling services at various environmentally regulated solid waste landfill construction projects. You monitor general contractor activities, onsite testing, and reporting of earthwork and soil construction as well as geosynthetic baseliner, closure cap, piping, and gas extraction systems. In addition, you actively collect concrete, soil, and other site materials for testing in order to ensure construction standards and specifications are being met. Being safety conscious is at the heart of all you do. As part of BLE's valuable team of engineering technicians, you are proud to be in the construction field providing quality assurance and doing your part to maintain professional and personable client-company relationships. TECHNICIAN QUALIFICATIONS Relevant education and experience Schedule flexibility Ability to work out of town for several weeks at a time Can navigate smartphones and computers for communication and recording time worked Ability to comfortably lift 50 lbs walk on slopes and perform the physical requirements of the position Efficiently work with hand tools and testing apparatuses Able to pass a drug screening Have a valid driver's license and clean driving record Enjoy working outdoors in all types of weather conditions ACI, NICET, and ICC Certifications are a plus! Are you a team player who can work under minimal supervision? Do you have great communication skills, both written and verbal? Do you thrive working outside on construction sites? Are you eager to be mentored by a professional engineer? If so, you may be perfect for this position! GEOTECHNICAL / CONSTRUCTION MATERIALS TESTING TECHNICIAN WORK SCHEDULE Work schedule can vary depending upon the time of year but typically follows normal construction daylight hours. As a Geotechnical / Construction Materials Testing Technician, schedule flexibility is preferred. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this engineering technician job, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Hours: 40 Pay Details: $23.25 - $30.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Governance & Control Job Description: The Quality Control Specialist III performs various requests from setting up to maintaining loans from different areas of the bank including lenders, branches and Customer service. Depth & Scope: * Performs varied and complex, administrative tasks involved in checking and verifying files, work, and information submitted by other Employees, vendors, or Customers * Ensures reviewed materials are accurate and complete * Evaluates materials against quality control models to detect irregularities * Employs knowledge of business line processes, procedures, and typical business practices to evaluate files * Performs work that often requires originality and innovation, and often does not fall within standard policies and procedures * Contacts Customers, vendors, or other Employees to exchange information and investigate discrepancies * Assists less experienced staff with problem resolution * Acts as a subject matter expert, providing support and expertise to less experienced staff * Follows-up on unresolved issues to ensure resolution * Contacts appropriate departments, Employees, vendors, and Customers to ensure completion of unfinished items * Creates documentation and status tracking methods to ensure timely completion of unresolved issues Education & Experience: * High School Diploma or GED * 5-7 Years of related experience * In-depth knowledge of Company policy and applicable regulations * Demonstrated ability to apply knowledge, research, and understanding to a specific problem or file in order to facilitate resolution * Strong planning and organizational skills * Ability to prioritize activities based on business objectives * Strong communication skills both written and verbal * Ability to apply techniques to research and uncover questionable information in reviewed work * Demonstrated ability to resolve problems efficiently and tactfully * Demonstrated ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge-sharing Preferred Qualifications: * Loanserv and Fidelity experience * Mortgage experience * Quality Assurance experience Customer Accountabilities: * Understands and supports the Bank's Customer Service Strategy * Considers the impact of decisions on the well-being of TD, its Customers and stakeholders * Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity * Models quality service delivery at every interaction * Leads and contributes to the ongoing improvement of the partner/Customer experience within the team Employee/Team Accountabilities: * Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience * Participates fully as a member of the team and contribute to a positive work environment * Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest * Actively shares information and knowledge and proactively learn from the expertise of others Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.

Part-time Description About Us At Goodwill, your work helps fuel job creation, career training, and vital community services. We turn donations into opportunities-and you can be part of the mission. We offer: Starting pay of $15/hour, plus annual merit raises and production bonuses Free career training & development programs Team member discounts Full-time benefits including medical, dental, vision, paid time off, and tuition reimbursement Join a team where your work creates meaningful change. ________________________________________ What You'll Do Sort donated clothing to determine what meets our quality standards. Identify and separate higher-value clothing for special handling. Organize sellable and unsellable items into the appropriate bins. Track daily production counts and maintain records. Hang and group clothing using our color rotation system. Stock or remove clothing from the sales floor as needed. Keep work areas clean, safe, and compliant with procedures. Support other roles (donation processor, hanger, cashier) as needed. Report any theft, safety, or security concerns to management. ________________________________________ Requirements What We're Looking For No experience necessary-just a strong work ethic and willingness to learn. Attention to detail when sorting items for quality and value. Physically able to stand, bend, lift, and move bins of clothing. Reliable, responsible, and respectful team players. Committed to personal growth, teamwork, and Goodwill's mission. This job keeps you active! Most of the time, you'll be standing, using your hands, and reaching above and below your shoulders. You'll often pull, throw, twist, and turn, with occasional talking, walking, pushing, bending, and stooping. Regularly lifting up to 10 pounds, and sometimes up to 50 pounds, is required. Strong close and depth vision are essential.

Job Description BMarko Structures is a leading modular construction company manufacturing volumetric steel modules and shipping containers as permanent structures in the commercial, healthcare, hospitality, and industrial space. Our structures are installed throughout the United States and abroad. We believe that it's time for the construction industry to change. By completing up to 90% of our buildings at our factory, we are taking workers out of the job site and into streamlined manufacturing facilities. Position Overview This role is responsible for ensuring that all modular units and components meet company standards, client specifications, and regulatory requirements. The Quality Control Specialist will perform inspections on incoming materials and throughout the production process, document findings, and collaborate with project managers, engineers, and production teams to resolve issues and drive continuous improvement. Knowledge and Expertise •Strong knowledge of construction methods, materials, and applicable codes. •Ability to read and interpret blueprints, drawings, and technical specifications. •Proficiency with inspection tools (tape measures, calipers, gauges, etc.) and reporting software. •Strong attention to detail with excellent problem-solving skills. •Effective communication skills and ability to work collaboratively in a team environment. •Commitment to safety, accuracy, and continuous improvement. Responsibilities Use blueprints and measuring tools to inspect incoming material for specification accuracy, appearance requirements, and other required quality related specifications. Inspect modular units, components, and materials at various stages of production to verify compliance with drawings, specifications, and quality standards. Conduct visual, dimensional, and functional inspections using appropriate tool sand equipment. Identify, document, and report non-conformances; work with production and engineering teams to resolve issues. Maintain accurate and organized inspection records, checklists, and reports. Ensure compliance with applicable building codes, safety standards, and company policies. Support the development and implementation of quality assurance procedures and continuous improvement initiatives. Assist in training production staff on quality standards and best practices. Communicate effectively with supervisors, project managers, and clients regarding quality status and findings. Participate in final inspections prior to delivery to ensure modular units are complete and meet customer expectations. Requirements •High school diploma or equivalent required; technical certification or associates degree in construction, quality assurance, or related field preferred. •Minimum 2+ years of experience in quality control, inspection, or construction(modular or prefabricated construction experience a plus).

Job Details Brown Packing - Gaffney, SC Full Time None None Day QA - Quality ControlDescription Basic Job Requirements Pre-operations inspection QA monitoring during operations Operational sanitation verifications X-ray verifications. Sanitary dressing verifications Fat testing Pulling E.coli samples and sending to laboratory. Making (SARFs) sample analysis request forms for the laboratory. CCP critical control point monitoring verifications.

Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $23.25 - $30.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Governance & Control **Job Description:** The Quality Control Specialist III performs various requests from setting up to maintaining loans from different areas of the bank including lenders, branches and Customer service. **Depth & Scope:** + Performs varied and complex, administrative tasks involved in checking and verifying files, work, and information submitted by other Employees, vendors, or Customers + Ensures reviewed materials are accurate and complete + Evaluates materials against quality control models to detect irregularities + Employs knowledge of business line processes, procedures, and typical business practices to evaluate files + Performs work that often requires originality and innovation, and often does not fall within standard policies and procedures + Contacts Customers, vendors, or other Employees to exchange information and investigate discrepancies + Assists less experienced staff with problem resolution + Acts as a subject matter expert, providing support and expertise to less experienced staff + Follows-up on unresolved issues to ensure resolution + Contacts appropriate departments, Employees, vendors, and Customers to ensure completion of unfinished items + Creates documentation and status tracking methods to ensure timely completion of unresolved issues **Education & Experience:** + High School Diploma or GED + 5-7 Years of related experience + In-depth knowledge of Company policy and applicable regulations + Demonstrated ability to apply knowledge, research, and understanding to a specific problem or file in order to facilitate resolution + Strong planning and organizational skills + Ability to prioritize activities based on business objectives + Strong communication skills both written and verbal + Ability to apply techniques to research and uncover questionable information in reviewed work + Demonstrated ability to resolve problems efficiently and tactfully + Demonstrated ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge-sharing **Preferred Qualifications:** + Loanserv and Fidelity experience + Mortgage experience + Quality Assurance experience **Customer Accountabilities:** + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the well-being of TD, its Customers and stakeholders + Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity + Models quality service delivery at every interaction + Leads and contributes to the ongoing improvement of the partner/Customer experience within the team **Employee/Team Accountabilities:** + Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience + Participates fully as a member of the team and contribute to a positive work environment + Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest + Actively shares information and knowledge and proactively learn from the expertise of others **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% + Domestic Travel - Occasional + International Travel - Never + Performing sedentary work - Continuous + Performing multiple tasks - Continuous + Operating standard office equipment - Continuous + Responding quickly to sounds - Occasional + Sitting - Continuous + Standing - Occasional + Walking - Occasional + Moving safely in confined spaces - Occasional + Lifting/Carrying (under 25 lbs.) - Occasional + Lifting/Carrying (over 25 lbs.) - Never + Squatting - Occasional + Bending - Occasional + Kneeling - Never + Crawling - Never + Climbing - Never + Reaching overhead - Never + Reaching forward - Occasional + Pushing - Never + Pulling - Never + Twisting - Never + Concentrating for long periods of time - Continuous + Applying common sense to deal with problems involving standardized situations - Continuous + Reading, writing and comprehending instructions - Continuous + Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. **Who We Are:** TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. **Our Total Rewards Package** Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (*************************************** **Additional Information:** We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. **Colleague Development** If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. **Training & Onboarding** We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. **Interview Process** We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. **Accommodation** TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process. Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.