Quality assurance specialist jobs in Hendersonville, TN - 76 jobs

Quality Assurance Technician Contract: Direct hire, permanent Schedule: Monday to Friday, 6:00 AM - 4:30 PM or 4:00pm - 2:30 AM Pay Range: $19-$22/hour (open to discuss based on experience) Role Summary The Quality Assurance (QA) Technician has the primary responsibility for protecting the food by conducting food safety and quality sampling, testing, and documentation to meet all regulatory, customer, and food requirements. The QA Technician is responsible for conducting food safety and quality assurance procedures to ensure compliance with best practices for food safety and quality. The QA Technician reports to the QA Manager. Key Responsibilities Ability to develop, write, and maintain plant SOP program. Responsible for meeting all applicable food and supplement regulations (international, national, state, and local). Responsible for sampling, testing, and documentation of the procedures, records, Good Manufacturing Practices (GMPs), and Hazard Analysis and Critical Control Points (HACCP). Works to maintain the safety, legality, and quality of each food and the processes used in their manufacture. Responsible for meeting and exceeding customer requirements. Works to reduce customer/consumer complaints for supplements manufactured on site. Reports safety and quality issues to plant leadership. Authorized to hold products based on food safety or quality non-conformance. Participates in daily food evaluation to identify possible defects. Participates in physical inspections on a weekly basis in each area (pest control, operational methods, maintenance for food safety, sanitation, personnel practices, etc.). Selects food items for analysis at specific stages in the production process for evaluating compliance to specification. Able to use the following instrumentation/measuring devices: Thermometers, Metal detectors, X-ray devices, Calculators, Scales, Gauges, Calipers, Rulers, Moisture analyzers, Ovens. Responsible for assuring materials are received from approved suppliers and conducts raw material supplier performance monitoring. Participates in the Environmental Monitoring Programs (i.e., collecting swab samples, using the ATP system). Able to print finished supplement case labels. Ensures appropriate communication of food safety/QA issues with Production. Other duties may be assigned, and QA Technician is expected to effectively manage and execute changes. Qualifications Effective work ethic and good communications skills. Required: College coursework and experience in the food industry. Training in HACCP (Hazard Analysis & Critical Control Points). Training in a Global Food Safety Initiative (GFSI) standard such as BRC or SQF. Good writing, mathematics, and critical thinking skills. Experience in computers including spreadsheets. Continuous improvement experience. cGMP Process development and compliance enforcement. Regularly required to climb, stand, or walk for extended periods of time. Use a computer keyboard and monitor more than 25% of total work time. The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee frequently works near moving mechanical parts and is occasionally exposed to outside weather conditions, wet and/or humid conditions, fumes, or airborne particles, and extreme heat/cold. The noise level in the work environment is often moderate to loud. Ability to work different shifts and weekends. Ability to lift up to 50 lbs. Ability to stand for extended periods of time, physical stamina. Ability to work in various temperatures. Must be able to wear any required PPE such as scrubs, hair net, lab coat, and facemask. Ability to adjust work schedule as business needs require.

The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry. The Quality Assurance Administrator supports the quality assurance manager, quality engineer and quality supervisor and has a detailed understanding of IATF 16949. Communicates with internal departments and external suppliers and customers. They track supplier nonconformances and work with quality engineers to ensure that costs are captured and debited. They are responsible for document control at the Tsubaki Portland facility per established procedures. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Track supplier defect occurrences directly related to supply base non-conformities Communicate performance with automotive tier two suppliers while maintaining and continually improving upon relationships between both USTA and the supply base. Track corrective actions up to and including official OEM complaints and provide status reports to the UST team weekly. Assist with new hire and operator certification training. Assist with improvements in packaging to improve safety, quality, cost, and process improvements. Meet with CFT, APQP, Management team to understand the APQP requirements for each project launch. Coordinate with Quality Engineer and Supervisors support APQP activities ensuring that team members understand requirements. Track APQP activities, communicate status to CFT, APQP, and Supervisor. Support CFT and Manufacturing in APQP and related activities in order to meet timing and customer expectations. Work with QA and engineering on APQP documents (Customer required documents, Control Plan, PFMEA, Process Flow Diagrams, etc..) and Work standards as required. Participate in IATF 16949 internal audits as scheduled. Become a lead auditor if not one already Manages distribution, access, retrieval and use of all control required documents. Responsible for management and scheduling of document review audits. Utilize and maintain the document control module of the Quality Planning and Management Software “IQS” Ensure 100% compliance with IATF 16949:2016 and ISO14001:2015 Technical Specifications Other duties as required. Requirements High school diploma or equivalent required. Associates Degree preferred. 10+ years of Automotive manufacturing experience required 5 years Quality Assurance experience is required Experience with lean manufacturing, project management, and ISO & IATF procedures is preferred. Experience balancing multiple requirements and the ability to strategize and prioritize tasks in order to achieve the greatest output. Demonstrable knowledge and experience in Lean Manufacturing, Project Management and ISO 9001/ IATF16949 procedures is required. Use of SPC, AQP tools and metrics to proactively identify and introduce improvement to tier two organizations. Proficient with the use of SPC and C.I. activities to reduce waste and prevent quality non-conformities throughout tier two supply base. Effective in control plan auditing and process verification. Experience with effective corrective action implementation and root cause evaluation. Proficient in public speaking skills. Effective presentation and communication skills when speaking in front of large groups of people. Experience with the IATF 16949 requirements and specific clauses for supplier monitoring and development. Ability to think critically and creatively in high stress situations. Must be able to work independently while maintaining a distinguished level of time and priority management. Management of cross-functional teams to resolve open and repeat corrective actions. Strong leadership skills with ability to take various teams towards data driven goals based around COQ, CAPA, and SCARS. Proficient with Microsoft Office QAD experience preferred Up to 10% travel required. Learn more about U.S. Tsubaki at: ************************* U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21

Job DescriptionDirector, Quality Assurance & Plant Excellence Bowling Green, KY Be a part of a globally recognized organization in the Consumer Brands sector, focused on shaping the future through innovation, sustainability, and collaboration. This pivotal role is the site leader for quality, compliance, and hygiene, responsible for maintaining the highest standards of product integrity while driving Plant Excellence through systematic continuous improvement. The Director will foster a culture of Zero Defect thinking and operational maturity across all facility functions. ResponsibilitiesI. Quality Strategy and Management Systems Strategic Planning & Leadership: Define and execute the site's short-term and long-term strategy for Quality, Hygiene, and Compliance Systems, aligning them with global business objectives. Integrated Management System: Lead the implementation, maintenance, and continuous improvement of the integrated ISO Management System (e.g., ISO 9001 and other relevant industry standards). System Design: Design, develop, and continuously improve facility standards, Quality methods, practices, tools, and Standard Operating Procedures (SOPs) to ensure operational rigor and consistency. Risk Management: Implement and oversee robust quality risk management and mitigation strategies (e.g., FMEA, HACCP principles) to ensure product reliability and safety. II. Plant Excellence & Continuous Improvement (CI) CI Leadership: Champion a culture of continuous improvement, leading CI initiatives to enhance process capability, reduce defects, and minimize the Cost of Poor Quality (COPQ). Defect Reduction: Utilize process mapping, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA) to systematically resolve recurring quality and hygiene issues. Cross-Functional Partnership: Collaborate closely with Operations, Engineering, R&D, and Supply Chain to seamlessly integrate quality requirements into new product initiatives (APQP), process modifications, and material sourcing. Technical Support: Provide expert technical assistance to support departments, ensuring quality and hygiene principles are embedded from raw material receipt through finished product shipment. III. Audits, Compliance, and Hygiene Audit Command: Serve as the primary site authority and contact for all external quality and compliance audits (customer, 3rd party, regulatory agencies). Audit Readiness: Develop, train, and maintain internal capability to successfully host external audits, ensuring a seamless process with zero business disruption. Internal Auditing: Develop and lead a site internal audit program that actively monitors system effectiveness and drives proactive improvement actions. Hygiene & Sanitation: Ensure Hygiene/Sanitation capability is rigorously developed, implemented, and maintained throughout the plant, working closely with the plant hygienist/sanitation team to mitigate cross-contamination risks and ensure environmental monitoring program effectiveness. IV. Team Leadership & Culture Talent Development: Lead, mentor, and develop the site Quality and Hygiene teams, fostering a high-performance culture focused on preventative quality and compliance ownership. Zero Defect Culture: Drive the adoption of Zero Defect thinking and principles across all levels of the site organization. Requirements Qualifications Education: Bachelor's degree in a related field (e.g., Engineering, Chemistry, Biology, Industrial Management). Experience: 10+ years of progressive professional experience is required, including at least 5 years in a managerial or site leadership role over Quality and/or Hygiene/Sanitation in a high-volume manufacturing environment. Technical Expertise: Deep, working knowledge of Quality fundamentals, principles, core tools, and experience with contemporary Quality Management Systems (QMS). Process Improvement Acumen: Demonstrated mastery in driving continuous improvement using methodologies such as Process Mapping, Six Sigma, or Lean Manufacturing principles. Audit & Compliance Experience: Extensive experience successfully leading and managing major customer and regulatory audits (e.g., FDA, GMP, ISO, or similar industry-specific standards). Soft Skills: Exceptional leadership presence, interpersonal skills, and professional communication skills (written, verbal, and presentation) necessary to influence across all organizational levels. Preferred: Relevant Quality certifications (e.g., ASQ Certified Manager of Quality/Organizational Excellence, Six Sigma Black Belt, PCQI). Travel: Willingness to travel occasionally.

Job Description Director, Quality Assurance & Plant Excellence Bowling Green, KY Be a part of a globally recognized organization in the Consumer Brands sector, focused on shaping the future through innovation, sustainability, and collaboration. This pivotal role is the site leader for quality, compliance, and hygiene, responsible for maintaining the highest standards of product integrity while driving Plant Excellence through systematic continuous improvement. The Director will foster a culture of Zero Defect thinking and operational maturity across all facility functions. Responsibilities I. Quality Strategy and Management Systems Strategic Planning & Leadership: Define and execute the site's short-term and long-term strategy for Quality, Hygiene, and Compliance Systems, aligning them with global business objectives. Integrated Management System: Lead the implementation, maintenance, and continuous improvement of the integrated ISO Management System (e.g., ISO 9001 and other relevant industry standards). System Design: Design, develop, and continuously improve facility standards, Quality methods, practices, tools, and Standard Operating Procedures (SOPs) to ensure operational rigor and consistency. Risk Management: Implement and oversee robust quality risk management and mitigation strategies (e.g., FMEA, HACCP principles) to ensure product reliability and safety. II. Plant Excellence & Continuous Improvement (CI) CI Leadership: Champion a culture of continuous improvement, leading CI initiatives to enhance process capability, reduce defects, and minimize the Cost of Poor Quality (COPQ). Defect Reduction: Utilize process mapping, Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA) to systematically resolve recurring quality and hygiene issues. Cross-Functional Partnership: Collaborate closely with Operations, Engineering, R&D, and Supply Chain to seamlessly integrate quality requirements into new product initiatives (APQP), process modifications, and material sourcing. Technical Support: Provide expert technical assistance to support departments, ensuring quality and hygiene principles are embedded from raw material receipt through finished product shipment. III. Audits, Compliance, and Hygiene Audit Command: Serve as the primary site authority and contact for all external quality and compliance audits (customer, 3rd party, regulatory agencies). Audit Readiness: Develop, train, and maintain internal capability to successfully host external audits, ensuring a seamless process with zero business disruption. Internal Auditing: Develop and lead a site internal audit program that actively monitors system effectiveness and drives proactive improvement actions. Hygiene & Sanitation: Ensure Hygiene/Sanitation capability is rigorously developed, implemented, and maintained throughout the plant, working closely with the plant hygienist/sanitation team to mitigate cross-contamination risks and ensure environmental monitoring program effectiveness. IV. Team Leadership & Culture Talent Development: Lead, mentor, and develop the site Quality and Hygiene teams, fostering a high-performance culture focused on preventative quality and compliance ownership. Zero Defect Culture: Drive the adoption of Zero Defect thinking and principles across all levels of the site organization. Qualifications Education: Bachelor's degree in a related field (e.g., Engineering, Chemistry, Biology, Industrial Management). Experience: 10+ years of progressive professional experience is required, including at least 5 years in a managerial or site leadership role over Quality and/or Hygiene/Sanitation in a high-volume manufacturing environment.

Join Our Team as a Quality Assurance Manager! Are you passionate about ensuring top-notch cleaning and janitorial services? Do you have a keen eye for detail and a strong drive for excellence? Look no further, as Royalty Cleaning Services LLC in Lilja Corp TN is seeking a talented Quality Assurance Manager to uphold our high standards of cleanliness and customer satisfaction. Responsibilities: Implement and maintain quality control programs to ensure the highest standards of cleaning and janitorial services Conduct regular inspections and audits to identify areas for improvement and provide feedback to cleaning staff Develop and update cleaning and janitorial procedures and protocols to meet industry standards Train and mentor cleaning staff on best practices and quality assurance protocols Collaborate with management to rectify any quality issues and ensure client satisfaction Requirements: Proven experience in quality assurance within the cleaning and janitorial industry Strong attention to detail and excellent problem-solving skills Effective communication and interpersonal skills Ability to work independently and as part of a team Knowledge of industry regulations and best practices MUST HAVE RELIABLE TRANSPORTATION MUST BE DEPENDABLE MUST HAVE SMARTPHONE MUST BE RELIABLE AND COMMUNICATE At Royalty Cleaning Services LLC, we are committed to delivering exceptional cleaning and janitorial services to our clients. As a Quality Assurance Manager, you will play a vital role in maintaining our reputation for excellence and ensuring that every customer is satisfied with the services we provide. If you are ready to take on this challenge and join a dynamic team of cleaning professionals, we want to hear from you! About Royalty Cleaning Services LLC Royalty Cleaning Services LLC is a leading provider of cleaning and janitorial services in Lilja Corp TN. With a strong commitment to quality and customer satisfaction, we take pride in delivering exceptional cleaning solutions to commercial and residential clients alike. Our team of dedicated professionals is committed to upholding the highest standards of cleanliness and professionalism in every job we undertake. Trust Royalty Cleaning Services LLC for all your cleaning and janitorial needs!

Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00

Test Lead Duration: 12 months + Physical Supply Chain Test Lead We are seeking an experienced Test Lead to lead the testing for a crucial project in our Physical Supply Chain space. We will be consolidating our technology stack with one of our key partners, moving order management and fulfillment to a central Order Management and Warehouse Management solution set across business lines. This project is a mix of internally supported and SaaS technology and our testing plan needs to account for the end -to -end processes and flow between all impacted business processes and systems. As a Test Lead you will participate in all aspects of testing lifecycle which includes test strategy, test readiness, SIT, UAT (including day in the life), regression and smoke testing. As part of the team you will work with business stakeholders, business analysts, developers and SaaS providers translating business requirements and technical solutions needs into actionable test strategy and test collateral as well as supporting test delivery. What You'll Do • Test Planning and Strategy: Collaborate with technical and business stakeholders to develop comprehensive test plans for the project, identify necessary resources (people and tools) ensuring coverage of functional and non -functional requirements including both positive and negative test cases. • Test environment and Data strategy: Align on our test environment and test data strategy and ensure both are ready ahead of test execution. • Test Documentation: Create/maintain clear, concise, detail -oriented comprehensive test documentation, including test plans, test cases, test scripts, and test reports. • Test Case Development: Design and develop test scenarios, test cases, and test scripts based on business requirements, system specifications, and industry best practices including enhancing user stories with acceptance criteria where needed. • Test reporting: Weekly reporting on testing and defect status, with move to daily during critical test phases. • Test Execution: Execute test cases and document test results, ensuring the system's compliance with functional and non -functional requirements. • Regression Testing: Perform regression testing to ensure that system changes and enhancements do not adversely impact existing module functionalities. • Analyze and reports defects and verify defect fixes • Proactively communicates with Product Manager, Business Analysts, and Developers on open issues and test status RequirementsRequired Skills and Experience • 8+ years of experience developing test plans, test cases, test strategies for functional, integration, and end -to -end user testing • 5+ years of experience working on supply chain systems including Warehouse Management and Order Management solutions • Experience working on large, cross system projects and complex business applications including multiple SaaS partners • Solid grounding in different levels of testing: Web services/API testing (using Postman/Insomnia), functional testing (both desktop and mobile), regression testing, performance testing • Experience with test automation is a major plus • Experience working with waterfall and Agile methodologies is preferred. • Strong self -driving force and quick learning ability • Excellent critical analysis skills • Superior organizational and communication skills (proactive communicator) • Ability to work independently, prioritize tasks based on priority, and meet deadlines in a fast -paced

NexGen is looking for a Site Quality Lead to join their growing Steel division! This is a traveling role- Arizona, Utah, Texas, Tennessee, and Georgia. Responsibilities Why NexGen? NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish. Why Gray? Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage, Manufacturing, Automotive, Distribution, Mission Critical, and Commercial. Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray. Qualifications Bachelor's degree in a related field and two to three years of related experience or a Level 2 VT with 5 years of Structural Steel experience. Or any equivalent combination of education and experience. * Certified Welding Inspector Certification. * ICC S-1 Bolting inspector certification must be obtained within 3 months of employment. * Committed to maintaining the highest quality standards in all aspects of construction. * Strong analytical, strategic thinking, and problem-solving skills. * Must possess basic computer skills including the ability to utilize word processing, spreadsheet and e-mail applications. * Excellent communication skills, both written and verbal, with the ability to effectively convey quality standards and practices. * Must be available to travel up to 90% The new team member should be an energetic, self-motivated individual who enjoys a team environment, as well as a passion for collaboration and professional development. If you are a high achiever striving to exceed expectations in a fast-paced innovative company, then Gray is the place for you. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Perform Visual inspections of ALL welds on the project. * Perform Pre-installation Verification of high strength structural bolts, monitor proper storage, and inspect bolting installation. * Monitor welder continuity, WPS, PQR and WPQ documentation. * Document and monitor ALL alignment activities. * Coordinate inspections with NexGen Superintendent. * Document ALL inspections of NexGen Steel activities on site. * Responsible for auditing the contractor quality plans. * Ensure project documentation (drawings, Specifications, and Submittals, etc.) are current for both NexGen and Subcontractors. * Inspect incoming deliveries for compliance with contract documents and maintain logs. * Coordinate distribution for QMS auditing and jobsite reporting from the QMS. * Mange special inspections and understand warranty and the relationship for owner turnover. * Scheduling of all 3rd party inspections and correction of non-conforming work. * Prepare to discuss quality management, Specifications, Lessons learned, establish hold points, etc * Responsible for establishing and verification of all Hold points and providing approval for when to release them to work. * In coordination with the Superintendent establish To-do List/Punch list process and assist in management through completion. * In coordination with Superintendent, management of the action items through completion or incorporating them into the To-do List or Punch List. * Communicate status of project quality items in customer monthly/weekly meetings. * Perform other duties as assigned. Visa Sponsorship: This role is not eligible for visa sponsorship. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member is frequently required to stand, walk, sit, use hands, reach with hands or arms and talk or hear. They may occasionally be required to climb or balance, stoop, kneel, or crouch. Must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision. Must be comfortable working from Heights. Overtime may be required. Supervisory Responsibilities Indirectly manages subcontractor Quality team and directs quality related tasks for Quality Coordinator and Field Project Engineers. EEO Disclaimer Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #NexGen #LI-VP1

Need Experience in WMS and OMS Responsibilities: Reviews business requirements and functional/technical/design specifications to ensure full understanding of individual deliverables Creates clear, concise, detail-oriented test plans/cases, points out unclear/conflicting requirements, enhances user stories with acceptance criteria where needed Performs manual testing for software functionality, data validations and transformations as well as performance, reliability, stability, and compatibility with other systems Ensures that validated deliverables meet functional, technical and design specifications and requirements Isolates, replicates, analyzes, and reports defects and verifies defect fixes Proactively communicates with Product Manager, Project Manager, Business Analysts, and Developers about open issues and test status Requirements 4+ years of relevant QA technical experience 3+ years of experience working on supply chain systems including Warehouse Management and Order Management solutions Excellent critical analysis skills Clear, proactive communicator (written and verbal) Ability to manage tight deadlines and prioritize tasks based on priority Solid grounding in different levels of testing: Web services/API testing (using Postman), functional testing (both desktop and mobile), regression testing, performance testing Familiar with common tools used for the different levels of testing SQL skills Basic knowledge of Cloud Services Experience with Github and Jira Experienced in Agile and waterfall methodologies HR Xlysi LLC, Expert Portal Solutions 251 Milwaukee Ave, Buffalo grove, IL 60089 Web : ******************** E-mail: ************ Our training portal registration: *************************************************************** OrderID=345179&portal ID=2106

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. PT Quality Assurance Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at ***********************

Requirements Minimum Job Qualifications: High School Diploma or equivalent One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry Senior level requires two (2) years of work-related experience and one (1) year of exact job experience Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

Job Description Ingram Content Group (ICG) is hiring a Digital Documentation Specialist. to contribute to our CoreSource team. This person will be based in our Lavergne, TN office in the greater Nashville area. In this role, the Digital Documentation Specialist: Creates, maintains, and refines product documentation and education for CoreSource, a digital distribution platform supporting the book publishing industry. This position focuses on creating educational resources that help clients effectively use our products. The role translates complex technical concepts into simple, understandable features and ensures alignment with the product strategy. Creates and maintains product documentation for assigned products and services, including updates for monthly releases and everyday enhancements. Compiles and analyzes reports, delivering KPIs and actionable recommendations to improve product resources and business outcomes. Do you have experience working with publishers? Have a passion for helping publishers be successful? At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you! Required Qualifications: Bachelor's degree or equivalent year for year directly-related experience. 2 years' reporting, writing, product, operations, or analytics experience Preferred Skills: Knowledge of business and management principles involved in strategic planning, resource allocation, product management, and coordination of people and resources Keen interest in - and understanding of -- software products Complex problem-solving skills Prioritization skills Advanced organization and time management skills Strong personal computing skills Oral and written communication skills Critical thinking skills Key Responsibilities: Executes content strategy for CoreSource, with input and direction from Senior Manager, Digital Services and other stakeholders. Prepares product documentation and videos for customers and internal stakeholders. Reviews requirements and writes specifications for product features to support client useability; applying critical thinking and thoughtful questioning to understand the underlying requirement behind a feature request. Oversees the betterment of product documentation to support product useability and client satisfaction. Authors and develops training curriculum for internal and external customers. Interfaces regularly with Account Management team, Marketing and other internal stakeholders to incorporate customer feedback into product enablement strategy. Builds platform guidance for end user using WalkMe and other tools. Participates in questions-and-answer sessions as needed. Contributes to knowledge base for assigned digital product. Hiring Salary Range: $74,353k - $94,011k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish

EEOC Statement "Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." You must be authorized to work in the United States without employer sponsorship. POSITION SUMMARY: The Assurance Services Intern will participate in and document walkthroughs, prepare workpapers and draw conclusions to fulfill the annual internal audit and assurance plan. Responsible for demonstrating a basic understanding of accounting and auditing, including Sarbanes-Oxley compliance and compliance with other applicable regulations. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Assist in executing risk-based audit procedures and work programs for each assigned project. Prepare work programs as assigned in a timely manner and with adequate supporting documentation for test work, findings, and corrective action plans. Balance the execution of simultaneous projects including documenting walkthroughs, executing as-signed work program, identifying potential audit issues/operational improvements, informing the project manager of engagement status, and challenging current procedures to improve effectiveness and efficiency. Gain an understanding of and begin to evaluate the effectiveness of controls and discuss conclusions with management. Assist in composing issues, recommendations and reports, as applicable. Communicate (verbal and written) with business partners on all projects, including but not limited to making requests, communicating status, and documentation of issues and improvement opportunities. Accept and incorporate feedback. Regular and reliable attendance. Perform other duties as assigned. Additional Information: Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required. Education: Actively pursuing a bachelor's degree in accounting, information systems or related discipline Experience: Knowledge, coursework, or experience in any the following areas is preferred: Testing controls and performance of substantive audit procedures Analyzing evidence, reaching logical conclusions, identifying issues, and developing strategic recommendations Testing regulatory compliance areas such as Sarbanes-Oxley. Certifications: N/A Licenses: N/A Skills and Abilities: Mathematical Skills · Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Computer Skills · Moderate Computer Skills - Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Communication · Moderate Communication - Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management. Decision Making · Routine Business Problems - Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures. Independent Judgement · Moderate Independent Judgement - Results are defined; sets personal goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction. Planning/Organization · Project Planning/ Organization -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: The work environmental characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities. The position is: Hybrid For those working on-site, they will have a well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts. Noise level in the work environment is typical for an office and/or hospital environment In hospital environment, the individual may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. This position can expect overnight travel by land and/or air according to the requirements below: Travel Requirements: 25-50% Normal business hours are: 8 a.m. - 5 p.m., Monday-Friday. However, schedules may vary by business necessity. Remote workers are expected to be available during normal business hours, unless otherwise approved by the department leader(s).

EEOC Statement “Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” You must be authorized to work in the United States without employer sponsorship. POSITION SUMMARY: The Assurance Services Intern will participate in and document walkthroughs, prepare workpapers and draw conclusions to fulfill the annual internal audit and assurance plan. Responsible for demonstrating a basic understanding of accounting and auditing, including Sarbanes-Oxley compliance and compliance with other applicable regulations. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Assist in executing risk-based audit procedures and work programs for each assigned project. Prepare work programs as assigned in a timely manner and with adequate supporting documentation for test work, findings, and corrective action plans. Balance the execution of simultaneous projects including documenting walkthroughs, executing as-signed work program, identifying potential audit issues/operational improvements, informing the project manager of engagement status, and challenging current procedures to improve effectiveness and efficiency. Gain an understanding of and begin to evaluate the effectiveness of controls and discuss conclusions with management. Assist in composing issues, recommendations and reports, as applicable. Communicate (verbal and written) with business partners on all projects, including but not limited to making requests, communicating status, and documentation of issues and improvement opportunities. Accept and incorporate feedback. Regular and reliable attendance. Perform other duties as assigned. Additional Information: Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required. Education: Actively pursuing a bachelor's degree in accounting, information systems or related discipline Experience: Knowledge, coursework, or experience in any the following areas is preferred: Testing controls and performance of substantive audit procedures Analyzing evidence, reaching logical conclusions, identifying issues, and developing strategic recommendations Testing regulatory compliance areas such as Sarbanes-Oxley. Certifications: N/A Licenses: N/A Skills and Abilities: Mathematical Skills · Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Computer Skills · Moderate Computer Skills - Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Communication · Moderate Communication - Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management. Decision Making · Routine Business Problems - Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures. Independent Judgement · Moderate Independent Judgement - Results are defined; sets personal goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction. Planning/Organization · Project Planning/ Organization -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: The work environmental characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities. The position is: Hybrid For those working on-site, they will have a well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts. Noise level in the work environment is typical for an office and/or hospital environment In hospital environment, the individual may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. This position can expect overnight travel by land and/or air according to the requirements below: Travel Requirements: 25-50% Normal business hours are: 8 a.m. - 5 p.m., Monday-Friday. However, schedules may vary by business necessity. Remote workers are expected to be available during normal business hours, unless otherwise approved by the department leader(s).

Do you have manufacturing experience and looking for a fresh start? Luttrell Staffing Group is currently hiring Quality Assurance Operator positions in Scottsville, KY. $15-17 / Hour (Based on Shift) Full-Time | Temp-to-Hire Zero Fees - you'll never be charged for any screening service Fast Start Date Weekly Pay Job Duties for Quality Assurance Operator position: Conduct visual, functional, and dimensional testing of connectors, terminals, and assemblies using specified methods and frequencies Perform daily data entry of dimensional measurements into computer systems while adhering to procedures Operate measurement tools including calipers, depth/force gauges, micrometers, profile instruments, toolmaker's microscopes, CMM machines, and height gauges Apply understanding of test frequency standards and complete check sheets accurately Follow reject tag, quarantine, and BPCS scan procedures Maintain clean workspaces and equipment while complying with safety regulations Support additional tasks as directed or assigned Follow all policies and safety procedures in place Completes any other related tasks as needed Qualifications and Desired Skills for Quality Assurance Operator position: High school diploma or equivalent Able to visually inspect products per CPC and Quality Alerts requirements Ability to stand for duration of shift Ability to lift up to 50 lbs Ability to stoop, bend, squat, kneel, twist and reach If you have the experience and skills we're looking for, apply to Luttrell Staffing today! Call or text (270) 782-2226. We are an equal-opportunity employer. #HMGDNS

Full-time Description The Technical Documentation Specialist is responsible for creating, maintaining, and distributing technical documents, including operation manuals, service instructions, and other supporting materials. This role ensures that complex technical information is communicated clearly and effectively to engineers, service personnel, customers, and service agents. The specialist also develops technical illustrations, incorporates wiring diagrams, and manages documentation updates in coordination with engineering changes. Duties and responsibilities 1. Research, develop, and produce technical documents for operation manuals, service kits, and other applications. 2. Model equipment using engineering BOMs in CAD programs to create detailed technical illustrations and exploded views. 3. Create high-quality technical illustrations in Adobe Illustrator from CAD models. 4. Gather data through documentation review, drawings, wiring diagrams, interviews with engineers and technical staff, and published material. 5. Prepare written text and coordinate layout and organization of materials according to outlines and specifications. 6. Generate parts lists to accompany exploded views from BOMs. 7. Review released Engineering Change Orders (ECOs) and update manuals affected by changes. 8. Draft ECOs to release new manuals and document revisions to existing manuals. 9. Assess and address the needs of end users of technical documentation. 10. Revise documents as new issues or updates arise. 11. Organize and maintain an inventory of technical documents for both current and obsolete products across all product lines. 12. Create and size images of parts for the parts website, including watermarking, and assign files to part numbers in the system. 13. Collaborate with external translators to produce operating manuals in multiple languages. 14. Develop Recommended Stocking Lists for all six product lines. Requirements Qualifications Associate degree or equivalent in Technical Communication, Engineering, or related field. Minimum of 3-5 years of experience in technical writing, documentation, or related technical field. Strong understanding of technical concepts and ability to communicate complex information clearly. Software Requirements: Engineering Programs: Inventor, SolidWorks, AutoCAD Graphic Programs: Adobe InDesign, Illustrator, Photoshop Office Tools: Microsoft Office Suite This position will be based in an office setting, but at times will require a hands-on approach. Occasional work in the manufacturing environment. Physical requirements Will be required to lift 30lbs occasionally, as engineering is supported.

The Technical Documentation Specialist is responsible for creating, maintaining, and distributing technical documents, including operation manuals, service instructions, and other supporting materials. This role ensures that complex technical information is communicated clearly and effectively to engineers, service personnel, customers, and service agents. The specialist also develops technical illustrations, incorporates wiring diagrams, and manages documentation updates in coordination with engineering changes. Duties and responsibilities 1. Research, develop, and produce technical documents for operation manuals, service kits, and other applications. 2. Model equipment using engineering BOMs in CAD programs to create detailed technical illustrations and exploded views. 3. Create high-quality technical illustrations in Adobe Illustrator from CAD models. 4. Gather data through documentation review, drawings, wiring diagrams, interviews with engineers and technical staff, and published material. 5. Prepare written text and coordinate layout and organization of materials according to outlines and specifications. 6. Generate parts lists to accompany exploded views from BOMs. 7. Review released Engineering Change Orders (ECOs) and update manuals affected by changes. 8. Draft ECOs to release new manuals and document revisions to existing manuals. 9. Assess and address the needs of end users of technical documentation. 10. Revise documents as new issues or updates arise. 11. Organize and maintain an inventory of technical documents for both current and obsolete products across all product lines. 12. Create and size images of parts for the parts website, including watermarking, and assign files to part numbers in the system. 13. Collaborate with external translators to produce operating manuals in multiple languages. 14. Develop Recommended Stocking Lists for all six product lines. Requirements Qualifications * Associate degree or equivalent in Technical Communication, Engineering, or related field. * Minimum of 3-5 years of experience in technical writing, documentation, or related technical field. * Strong understanding of technical concepts and ability to communicate complex information clearly. Software Requirements: * Engineering Programs: Inventor, SolidWorks, AutoCAD * Graphic Programs: Adobe InDesign, Illustrator, Photoshop * Office Tools: Microsoft Office Suite This position will be based in an office setting, but at times will require a hands-on approach. Occasional work in the manufacturing environment. Physical requirements Will be required to lift 30lbs occasionally, as engineering is supported.

What Quality Control contributes to Cardinal Health Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications. Quality Control is responsible for the analysis or inspection of materials, components, products or processes for compliance with specifications and standards. Responsibilities Perform visual and functional inspections of incoming, in-process, and finished products/components/packaging to ensure conformance to all specifications, drawings, and Quality standards. Make initial decisions on whether a process or product is in conformance. Audit and monitor quality requirements in accordance with the company Quality Assurance policies and Customer specifications. Document and report inspection findings and results and monitor corrective actions to inspection findings. Complete required Good Manufacturing Practices (GMP), issue resolution, and task-specific training. Follow GMP including documentation practices and proper gowning techniques. Observes and guides sanitary practice compliance in the facility. Examine and interpret trends in data collected from production. Assist with enabling the organization to meet and exceed Customer expectations for Quality Assurance. Recommend measures for continuous improvement of production methods, equipment performance, and Quality. In partnership with plant operation's management, assist with processes to drive on-going continuous improvement of customer satisfaction and compliance. Work with a wide variety of gauges, instruments, and inspection devices. Perform other miscellaneous duties as assigned by management. Availability to work 1st, or 2nd shift depending on business needs. Schedule: Monday through Thursday from 11:00am - 9:30pm with the possibility for overtime and some weekends. OR Monday through Thursday from 3:30pm - 2:00am with the possibility for overtime and some weekends. Location: Onsite in La Vergne, TN Qualifications 2-4 years of experience, preferred High School diploma, GED or equivalent, or equivalent work experience, preferred What is expected of you and others at this level Applies knowledge and company policies to complete a variety of tasks Demonstrates a working knowledge of jobs outside area of responsibility Maintains appropriate licenses, training and certifications Works on assignments that are moderately difficult requiring judgment in resolving issues May assist in recommendation of processes on new assignments Adheres to all quality guidelines Works with limited supervision Work occasionally involves review of output by work lead or supervisor May provide general guidance or technical assistance to less experienced team members Anticipated hourly range: $22.50 per hour - $27.10 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 1/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Ingram Content Group (ICG) is hiring a Digital Documentation Specialist. to contribute to our CoreSource team. This person will be based in our Lavergne, TN office in the greater Nashville area. In this role, the Digital Documentation Specialist: Creates, maintains, and refines product documentation and education for CoreSource, a digital distribution platform supporting the book publishing industry. This position focuses on creating educational resources that help clients effectively use our products. The role translates complex technical concepts into simple, understandable features and ensures alignment with the product strategy. Creates and maintains product documentation for assigned products and services, including updates for monthly releases and everyday enhancements. Compiles and analyzes reports, delivering KPIs and actionable recommendations to improve product resources and business outcomes. Do you have experience working with publishers? Have a passion for helping publishers be successful? At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you! Required Qualifications: Bachelor's degree or equivalent year for year directly-related experience. 2 years' reporting, writing, product, operations, or analytics experience Preferred Skills: Knowledge of business and management principles involved in strategic planning, resource allocation, product management, and coordination of people and resources Keen interest in - and understanding of -- software products Complex problem-solving skills Prioritization skills Advanced organization and time management skills Strong personal computing skills Oral and written communication skills Critical thinking skills Key Responsibilities: Executes content strategy for CoreSource, with input and direction from Senior Manager, Digital Services and other stakeholders. Prepares product documentation and videos for customers and internal stakeholders. Reviews requirements and writes specifications for product features to support client useability; applying critical thinking and thoughtful questioning to understand the underlying requirement behind a feature request. Oversees the betterment of product documentation to support product useability and client satisfaction. Authors and develops training curriculum for internal and external customers. Interfaces regularly with Account Management team, Marketing and other internal stakeholders to incorporate customer feedback into product enablement strategy. Builds platform guidance for end user using WalkMe and other tools. Participates in questions-and-answer sessions as needed. Contributes to knowledge base for assigned digital product. Hiring Salary Range: $74,353k - $94,011k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish