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Quality assurance specialist jobs in Murfreesboro, TN - 53 jobs

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  • Quality Control/Engineer

    Adecco 4.3company rating

    Quality assurance specialist job in Mount Juliet, TN

    Our client, a manufacturing company located in the Lebanon, TN area, is hiring a full-time Quality Engineer. Responsibilities include, but are not limited to: Support plant quality systems and customer quality requirements Lead root cause analysis and corrective actions for quality and production issues Develop and maintain PFMEA, Control Plans, and Work Instructions Monitor KPIs, scrap, warranty data, etc..and drive continuous improvement Support internal and external audits Interface with customers and suppliers on quality issues Support APQP, PPAP, and new product launches Qualifications Bachelor's degree in Engineering or related field 2+ years of quality engineering experience within a manufacturing environment. Experience with problem-solving tools and data analysis. Our Client Offers: Annual base salary Health, dental, and vision insurance, 401(k) with company match, paid time off and holidays, and more. Opportunities for professional growth and advancement Pay Details: $60,000.00 to $80,000.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $60k-80k yearly 4d ago
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  • Quality Assurance Technician

    Homestyle Direct

    Quality assurance specialist job in Lewisburg, TN

    Homestyle Direct (“HSD”) is an emerging and rapidly growing Food-as-Medicine home-delivered meal company dedicated to delivering high-quality, delicious, and healthy prepared meals to Medicaid and Medicare beneficiaries nationwide. The company was founded in 1997 in Twin Falls, ID, where it has grown substantially and is expected to exceed $50M in revenue and $10M in EBITDA in 2024. The Company produced and transported ~6 million meals in 2023. Meals are currently procured, warehoused, assembled, packaged, labeled, frozen, and shipped from the company's HQ in Twin Falls, ID. However, due to recent growth, HSD plans to expand operations by opening an additional facility in the Southeastern United States in 2024. The Quality Technician plays a vital role in monitoring and maintaining all aspects of product safety and quality that enhances the customer experience and our food safety adherence. As such, the Technician performs multiple checks on product in finished goods form and as product is processed to meet our internal standards for food safety and quality. Feedback to quality process owners (e.g. operations technicians and management) with immediate corrective actions implemented is the primary means of ensuring process quality and, subsequently, a high integrity product. Key Responsibilities: · Conduct regular quality monitoring checks to verify that all products meet customer and legal requirements. (i.e. weight control, seal monitoring, metal detection, meal configuration). · Daily temperature checks in the production cooler/freezer and shipping freezer. · Monitor chemicals used for cleaning and sanitation. · Support the receiving process by monitoring incoming raw materials, inspection of carriers and support inventory control. · Environmental Monitoring Program testing. · Ensure sanitation of the facility follows compliance with food safety requirements. · Monitor critical control point temperatures throughout the production process to ensure temperatures are meeting the standards outlined in the company's HACCP plan. · Monitoring use and highlighting for disposal of aging finished product or work in progress. · Collaborate with colleagues in Supply Chain, Operations, and Quality functions to continually improve capability and process efficiency. · Make decisions concerning product quality, including shutting down the line when processes do not conform to specifications. · Other duties - to help production when needed, cleaning, etc. Required Qualifications: · Attention to detail · Effective problem-solving skills · Accurate data and record keeping skills · Ability to multitask · Capable of leaning food safety and HACCP principles · Physical endurance and the ability to stand for long periods of time Preferred Characteristics: · Experience in Food Quality Assurance. · Commitment to quality, safety, and customer satisfaction. · Ability to thrive in a high-growth, mission-driven company. · Strong attention to detail and commitment to operational excellence. Homestyle Direct is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees
    $28k-43k yearly est. 3d ago
  • Quality Assurance Technician

    Arrow Workforce Solutions

    Quality assurance specialist job in La Vergne, TN

    Quality Assurance Technician Contract: Direct hire, permanent Schedule: Monday to Friday, 6:00 AM - 4:30 PM or 4:00pm - 2:30 AM Pay Range: $19-$22/hour (open to discuss based on experience) Role Summary The Quality Assurance (QA) Technician has the primary responsibility for protecting the food by conducting food safety and quality sampling, testing, and documentation to meet all regulatory, customer, and food requirements. The QA Technician is responsible for conducting food safety and quality assurance procedures to ensure compliance with best practices for food safety and quality. The QA Technician reports to the QA Manager. Key Responsibilities Ability to develop, write, and maintain plant SOP program. Responsible for meeting all applicable food and supplement regulations (international, national, state, and local). Responsible for sampling, testing, and documentation of the procedures, records, Good Manufacturing Practices (GMPs), and Hazard Analysis and Critical Control Points (HACCP). Works to maintain the safety, legality, and quality of each food and the processes used in their manufacture. Responsible for meeting and exceeding customer requirements. Works to reduce customer/consumer complaints for supplements manufactured on site. Reports safety and quality issues to plant leadership. Authorized to hold products based on food safety or quality non-conformance. Participates in daily food evaluation to identify possible defects. Participates in physical inspections on a weekly basis in each area (pest control, operational methods, maintenance for food safety, sanitation, personnel practices, etc.). Selects food items for analysis at specific stages in the production process for evaluating compliance to specification. Able to use the following instrumentation/measuring devices: Thermometers, Metal detectors, X-ray devices, Calculators, Scales, Gauges, Calipers, Rulers, Moisture analyzers, Ovens. Responsible for assuring materials are received from approved suppliers and conducts raw material supplier performance monitoring. Participates in the Environmental Monitoring Programs (i.e., collecting swab samples, using the ATP system). Able to print finished supplement case labels. Ensures appropriate communication of food safety/QA issues with Production. Other duties may be assigned, and QA Technician is expected to effectively manage and execute changes. Qualifications Effective work ethic and good communications skills. Required: College coursework and experience in the food industry. Training in HACCP (Hazard Analysis & Critical Control Points). Training in a Global Food Safety Initiative (GFSI) standard such as BRC or SQF. Good writing, mathematics, and critical thinking skills. Experience in computers including spreadsheets. Continuous improvement experience. cGMP Process development and compliance enforcement. Regularly required to climb, stand, or walk for extended periods of time. Use a computer keyboard and monitor more than 25% of total work time. The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee frequently works near moving mechanical parts and is occasionally exposed to outside weather conditions, wet and/or humid conditions, fumes, or airborne particles, and extreme heat/cold. The noise level in the work environment is often moderate to loud. Ability to work different shifts and weekends. Ability to lift up to 50 lbs. Ability to stand for extended periods of time, physical stamina. Ability to work in various temperatures. Must be able to wear any required PPE such as scrubs, hair net, lab coat, and facemask. Ability to adjust work schedule as business needs require.
    $19-22 hourly 4d ago
  • Quality Assurance Specialist

    DHD Consulting 4.3company rating

    Quality assurance specialist job in Shelbyville, TN

    is responsible for reviewing processes and identifying areas for improvement to enhance quality. The Quality Assurance Specialist is responsible for understanding customer expectations, establishing quality standards, and developing quality management processes. Ultimately, the role of the Quality Assurance Specialist is to ensure that products meet all required requirements before reaching the customer. Key Responsibilities -Perform regular inspections and audits, document findings, and support corrective and preventive action plans. -Analyze quality trends and data to suggest improvements and solutions for process optimization. -Support training for all employees to ensure they are familiar with quality protocols, particularly recommending new or recurring training areas. -Manage and resolve quality-related issues, providing technical support within the Quality Department as well as across departments. -Provide support for all quality-related audits from external and regulatory agencies. -Regularly inspect documentation, facilities, and customer requirements for compliance. -Resolve routine quality issues and diagnose manufacturing-related problems. -Maintain and update instrument calibration records accordingly. -Reporting Structure Reports to: Quality Management Group Manager Professional Experience and Qualifications -Bachelor's degree in chemistry or a related field -Bilingual in Korean and English -Proficient in Microsoft Office (PowerPoint, Excel, Word) Qualifications - Education: Bachelor's degree or higher - Major: No specific requirement - Experience: 8 years or less - English proficiency (Business Level or higher) Preferred Qualifications: -Quality Assurance Specialist or similar experience -Relevant training and/or quality engineer certification -IATF/ISO Internal Auditor Certification (VDA6.3) -Personal and Professional Qualifications -Strong detail-oriented and results-oriented approach -Highly reliable and trustworthy -Excellent oral and written communication skills -Excellent mathematical skills with proficiency in data analysis and statistical methods -Thorough knowledge of quality assurance methodologies and standards -Working knowledge of quality assurance tools, methods, and concepts (SPC, IATF16949, MSA, etc.)
    $57k-83k yearly est. 60d+ ago
  • QA Representative - External Manufacturing, Advanced Therapies

    Eli Lilly and Company 4.6company rating

    Quality assurance specialist job in Lebanon, TN

    At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Lilly is currently constructing a cutting-edge facility for the manufacture of new modalities including Gene Therapy. At Lebanon, Indiana, this facility will be Lilly's most technically advanced manufacturing site focused on the delivery of the next wave of innovative products at Lilly. It will include next-generation manufacturing technologies and advanced data collection and analysis platforms that will deliver improvements in safety and quality, and process performance. This is a unique opportunity to be a part of the team for the startup of a greenfield manufacturing site, and the successful candidate will help to design, commission, start up, and maintain the facility for both clinical and commercial supply. This is an exciting opportunity to help build a state-of-the-art facility and Quality System from the ground up. The Lebanon Advanced Therapies (LP2) Quality Assurance External Manufacturing Representative is responsible for demonstrating leadership, teamwork, and quality/regulatory knowledge to provide effective quality oversight of contract manufacturers and alliance partners. This oversight covers the process steps of selection, pre-validation/validation, ongoing operations and termination. LP2 External Manufacturing Quality Assurance maintains communication and working relationships with alliance partners, contract manufacturers, and internal customers. The External Manufacturing QA Representative manages daily contract manufacturing activities and ensures adherence to Lilly GQS and cGMPs through deviation investigations, change control, documentation management, validations, and other relevant responsibilities. This position also supports inspection readiness, product launches, and is accountable for batch disposition, confirming all batches comply with specifications and regulatory requirements. Responsibilities: * Serve as a liaison between CMs and Lilly, providing quality oversight and serving as the initial point of contact for all quality-related issues * Escalate quality issues at CMs to Lilly QA management. * Assist in the establishment and revisions of Quality Agreements with affiliates and customers * Ensure compliance to Quality Agreements and Manufacturing Responsibilities Documents (MRDs) * Evaluate and disposition drug substance, drug product, and packaging batches ensuring that documented checks have been completed for the Certificates of Testing, Certificates of Environmental Monitoring (where applicable), deviations, changes and batch documentation * Provide quality support of manufacturing operations with holistic review of key activities associated with or impacting the manufacturing processes. * Maintain awareness of external regulatory agency findings which individually or collectively reference the quality of the product * Review and approve documents including, but not limited to, procedures, master production records, change control proposals, deviations, equipment qualifications, analytical methods and computerized system validations * Provide onsite support of manufacturing operations as required * Participate in regulatory inspection preparations with CMs. Provide on-site support during inspections * Participate in APR activities * Participate in Post Launch Optimization Teams (PLOT) Basic Requirements: * Bachelor's degree in relevant field (preference for scientific or engineering field) * 3+ years working in the pharmaceutical manufacturing industry in Quality Assurance roles * Previous experience providing Quality Assurance oversight of contract manufacturers Additional Preferences: * Demonstrated knowledge and use of US, EU, Japan and other regulations in the area of pharmaceutical manufacturing * ASQ Certified * Previous facility or area start up experience * Previous experience with gene therapy drug substance processes such as equipment prep, virus prep/banking, inoculation, purification, and/or drug product manufacturing processes such as formulation, filling/visual inspection, and packaging * Previous experience with Manufacturing Execution Systems. * Demonstrated ability to communicate with and influence cross-functional teams including good oral and written communication skills * Demonstrated strong problem solving and decision-making skills * Previous technical writing experience * Technical aptitude and ability to train and mentor others Additional Information: * Ability to work 8-12 hour shifts on Monday-Friday in the Lebanon, IN office * Position may require travel (10-25%) Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (******************************************************** for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), en Able (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $65,250 - $169,400 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. #WeAreLilly
    $65.3k-169.4k yearly Auto-Apply 6d ago
  • Lead, Site Quality

    Gray Construction 4.5company rating

    Quality assurance specialist job in Franklin, TN

    NexGen is looking for a Site Quality Lead to join their growing Steel division! This is a traveling role- Arizona, Utah, Texas, Tennessee, and Georgia. Responsibilities Why NexGen? NexGen Contracting, the self-perform arm of Gray, is based in Franklin, TN, and specializes in executing turnkey project scopes, including concrete, steel, millwright, and finishes. NexGen is fully integrated with Gray Construction and serves as a preferred subcontractor. The NexGen team is made of career, trade-specific professionals and core craftsmen with decades of experience who are dedicated to meeting our customers' unique needs. NexGen offers a wide range of self-perform services, which include supervision, administration, craft labor, materials, tools, documentation, consumables, and safety devices to successfully carry projects from start to finish. Why Gray? Gray is a fully integrated, global service provider deeply rooted in engineering, design, and construction, along with smart manufacturing and equipment manufacturing services. Consistently ranked as a leader in the industry, we focus on the following markets for domestic and international customers: Food & Beverage, Manufacturing, Automotive, Distribution, Mission Critical, and Commercial. Founded in 1960, Gray's robust offering enables us to create one-of-a-kind solutions at the highest levels of customization, delivering unmatched precision and partnership to some of the world's most sophisticated organizations. Still, these areas don't define Gray-our people do. Passion, commitment, and a great team spirit all speak to the team members at Gray. Qualifications Bachelor's degree in a related field and two to three years of related experience or a Level 2 VT with 5 years of Structural Steel experience. Or any equivalent combination of education and experience. * Certified Welding Inspector Certification. * ICC S-1 Bolting inspector certification must be obtained within 3 months of employment. * Committed to maintaining the highest quality standards in all aspects of construction. * Strong analytical, strategic thinking, and problem-solving skills. * Must possess basic computer skills including the ability to utilize word processing, spreadsheet and e-mail applications. * Excellent communication skills, both written and verbal, with the ability to effectively convey quality standards and practices. * Must be available to travel up to 90% The new team member should be an energetic, self-motivated individual who enjoys a team environment, as well as a passion for collaboration and professional development. If you are a high achiever striving to exceed expectations in a fast-paced innovative company, then Gray is the place for you. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Perform Visual inspections of ALL welds on the project. * Perform Pre-installation Verification of high strength structural bolts, monitor proper storage, and inspect bolting installation. * Monitor welder continuity, WPS, PQR and WPQ documentation. * Document and monitor ALL alignment activities. * Coordinate inspections with NexGen Superintendent. * Document ALL inspections of NexGen Steel activities on site. * Responsible for auditing the contractor quality plans. * Ensure project documentation (drawings, Specifications, and Submittals, etc.) are current for both NexGen and Subcontractors. * Inspect incoming deliveries for compliance with contract documents and maintain logs. * Coordinate distribution for QMS auditing and jobsite reporting from the QMS. * Mange special inspections and understand warranty and the relationship for owner turnover. * Scheduling of all 3rd party inspections and correction of non-conforming work. * Prepare to discuss quality management, Specifications, Lessons learned, establish hold points, etc * Responsible for establishing and verification of all Hold points and providing approval for when to release them to work. * In coordination with the Superintendent establish To-do List/Punch list process and assist in management through completion. * In coordination with Superintendent, management of the action items through completion or incorporating them into the To-do List or Punch List. * Communicate status of project quality items in customer monthly/weekly meetings. * Perform other duties as assigned. Visa Sponsorship: This role is not eligible for visa sponsorship. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the team member is frequently required to stand, walk, sit, use hands, reach with hands or arms and talk or hear. They may occasionally be required to climb or balance, stoop, kneel, or crouch. Must occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision. Must be comfortable working from Heights. Overtime may be required. Supervisory Responsibilities Indirectly manages subcontractor Quality team and directs quality related tasks for Quality Coordinator and Field Project Engineers. EEO Disclaimer Gray is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. #NexGen #LI-VP1
    $66k-86k yearly est. Auto-Apply 10d ago
  • QA Test Lead

    Pharmatek Consulting 4.0company rating

    Quality assurance specialist job in La Vergne, TN

    Test Lead Duration: 12 months + Physical Supply Chain Test Lead We are seeking an experienced Test Lead to lead the testing for a crucial project in our Physical Supply Chain space. We will be consolidating our technology stack with one of our key partners, moving order management and fulfillment to a central Order Management and Warehouse Management solution set across business lines. This project is a mix of internally supported and SaaS technology and our testing plan needs to account for the end -to -end processes and flow between all impacted business processes and systems. As a Test Lead you will participate in all aspects of testing lifecycle which includes test strategy, test readiness, SIT, UAT (including day in the life), regression and smoke testing. As part of the team you will work with business stakeholders, business analysts, developers and SaaS providers translating business requirements and technical solutions needs into actionable test strategy and test collateral as well as supporting test delivery. What You'll Do • Test Planning and Strategy: Collaborate with technical and business stakeholders to develop comprehensive test plans for the project, identify necessary resources (people and tools) ensuring coverage of functional and non -functional requirements including both positive and negative test cases. • Test environment and Data strategy: Align on our test environment and test data strategy and ensure both are ready ahead of test execution. • Test Documentation: Create/maintain clear, concise, detail -oriented comprehensive test documentation, including test plans, test cases, test scripts, and test reports. • Test Case Development: Design and develop test scenarios, test cases, and test scripts based on business requirements, system specifications, and industry best practices including enhancing user stories with acceptance criteria where needed. • Test reporting: Weekly reporting on testing and defect status, with move to daily during critical test phases. • Test Execution: Execute test cases and document test results, ensuring the system's compliance with functional and non -functional requirements. • Regression Testing: Perform regression testing to ensure that system changes and enhancements do not adversely impact existing module functionalities. • Analyze and reports defects and verify defect fixes • Proactively communicates with Product Manager, Business Analysts, and Developers on open issues and test status RequirementsRequired Skills and Experience • 8+ years of experience developing test plans, test cases, test strategies for functional, integration, and end -to -end user testing • 5+ years of experience working on supply chain systems including Warehouse Management and Order Management solutions • Experience working on large, cross system projects and complex business applications including multiple SaaS partners • Solid grounding in different levels of testing: Web services/API testing (using Postman/Insomnia), functional testing (both desktop and mobile), regression testing, performance testing • Experience with test automation is a major plus • Experience working with waterfall and Agile methodologies is preferred. • Strong self -driving force and quick learning ability • Excellent critical analysis skills • Superior organizational and communication skills (proactive communicator) • Ability to work independently, prioritize tasks based on priority, and meet deadlines in a fast -paced
    $80k-102k yearly est. 60d+ ago
  • QA Analyst | W2 Only | On-site |

    Xlysi

    Quality assurance specialist job in La Vergne, TN

    Need Experience in WMS and OMS Responsibilities: Reviews business requirements and functional/technical/design specifications to ensure full understanding of individual deliverables Creates clear, concise, detail-oriented test plans/cases, points out unclear/conflicting requirements, enhances user stories with acceptance criteria where needed Performs manual testing for software functionality, data validations and transformations as well as performance, reliability, stability, and compatibility with other systems Ensures that validated deliverables meet functional, technical and design specifications and requirements Isolates, replicates, analyzes, and reports defects and verifies defect fixes Proactively communicates with Product Manager, Project Manager, Business Analysts, and Developers about open issues and test status Requirements 4+ years of relevant QA technical experience 3+ years of experience working on supply chain systems including Warehouse Management and Order Management solutions Excellent critical analysis skills Clear, proactive communicator (written and verbal) Ability to manage tight deadlines and prioritize tasks based on priority Solid grounding in different levels of testing: Web services/API testing (using Postman), functional testing (both desktop and mobile), regression testing, performance testing Familiar with common tools used for the different levels of testing SQL skills Basic knowledge of Cloud Services Experience with Github and Jira Experienced in Agile and waterfall methodologies HR Xlysi LLC, Expert Portal Solutions 251 Milwaukee Ave, Buffalo grove, IL 60089 Web : ******************** E-mail: ************ Our training portal registration: *************************************************************** OrderID=345179&portal ID=2106
    $60k-77k yearly est. Easy Apply 47d ago
  • Documentation Specialist

    Adapthealth LLC

    Quality assurance specialist job in Carthage, TN

    Requirements Minimum Job Qualifications: High School Diploma or equivalent One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry Senior level requires two (2) years of work-related experience and one (1) year of exact job experience Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
    $28k-48k yearly est. 60d+ ago
  • Quality Assurance Supervisor

    Headquarters Careers at Servpro Industries

    Quality assurance specialist job in Gallatin, TN

    What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups Personal and professional development program Job Summary A Quality Assurance Supervisor s role in the Quality Assurance Department is to manage the performance of the Quality Assurance Team, providing support, coaching and guidance toward development of all Administrative Assistants, Quality Assurance Representatives/Job File Audit Specialist, Billing Dispute Coordinators, Quality Assurance Coordinators and Team Leads. Supervisors recruit, coach, mentor and evaluate quality team members. You will Develop the Quality Assurance team. Maintain department organization. Train and develop the team. Manage audit metrics to ensure quality files are submitted to our insurance clients. Manage billing dispute metrics to ensure Insurance clients are retained Manage customer complaint resolution process to ensure customer retention and brand protection. Manage customer service to internal and external customers to ensure customer satisfaction. Performance management reviewing quality scorecards to ensure maximized efficiency and performance. Maintain accurate database information. Set up XactAnalysis, as well as handle cancellations. Manage NAPA. Duplicate XactAnalysis emails. Delete duplicate CES XactAnalysis assignments. Ensure all Department organization documents are updated and current. Perform job file audits, manage billing disputes, customer complaints, and phone capturing during peak volume times. Provide one call resolution for internal and external customers and promote customer retention. Liase with Field Operations Managers and/or National Accounts to ensure compliance of Franchises with National Accounts Guidelines and resolution of Billing Disputes and Customer Complaints. Ensure clear communications with internal and external customers and within Department. Manage projects, as needed. You have 1 + year(s) of Supervisory experience Strong written and verbal communication skills including proper pronunciation, grammar and a consistently courteous and professional tone of voice at all times. Ability to listen and ask questions in order to provide excellent customer service. Excellent organizational skills, analytical and strong attention to detail PC skills in a multi-screen/task environment. Type at least 40+wpm with minimal errors Ability to remain calm and reasonable amidst tense or stressful situations Ability to multi-task Ability to work in a fast paced, team oriented office environment Microsoft Office 2007/2010 experience (i.e.: Outlook) and Salesforce experience, a plus Education High School Diploma or GED required Relevant college courses or degree preferred About SERVPRO For more than 50 years, SERVPRO has been a trusted leader in fire and water cleanup and restoration services, mold mitigation, construction, biohazard and pathogen remediation throughout the United States and Canada. Our 2,200+ individually owned and operated franchises are supported by our dedicated headquarters team. We strive to cultivate a professional community that respects and celebrates the things that make us unique, the things we share, and the collaborative spirit we bring to the work we pursue together. SERVPRO is an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, gender, sexual orientation, national origin, veteran or disability status.
    $46k-73k yearly est. 3d ago
  • Assurance Services Intern

    Health Support Center

    Quality assurance specialist job in Brentwood, TN

    EEOC Statement "Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment." You must be authorized to work in the United States without employer sponsorship. POSITION SUMMARY: The Assurance Services Intern will participate in and document walkthroughs, prepare workpapers and draw conclusions to fulfill the annual internal audit and assurance plan. Responsible for demonstrating a basic understanding of accounting and auditing, including Sarbanes-Oxley compliance and compliance with other applicable regulations. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Assist in executing risk-based audit procedures and work programs for each assigned project. Prepare work programs as assigned in a timely manner and with adequate supporting documentation for test work, findings, and corrective action plans. Balance the execution of simultaneous projects including documenting walkthroughs, executing as-signed work program, identifying potential audit issues/operational improvements, informing the project manager of engagement status, and challenging current procedures to improve effectiveness and efficiency. Gain an understanding of and begin to evaluate the effectiveness of controls and discuss conclusions with management. Assist in composing issues, recommendations and reports, as applicable. Communicate (verbal and written) with business partners on all projects, including but not limited to making requests, communicating status, and documentation of issues and improvement opportunities. Accept and incorporate feedback. Regular and reliable attendance. Perform other duties as assigned. Additional Information: Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required. Education: Actively pursuing a bachelor's degree in accounting, information systems or related discipline Experience: Knowledge, coursework, or experience in any the following areas is preferred: Testing controls and performance of substantive audit procedures Analyzing evidence, reaching logical conclusions, identifying issues, and developing strategic recommendations Testing regulatory compliance areas such as Sarbanes-Oxley. Certifications: N/A Licenses: N/A Skills and Abilities: Mathematical Skills · Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Computer Skills · Moderate Computer Skills - Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Communication · Moderate Communication - Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management. Decision Making · Routine Business Problems - Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures. Independent Judgement · Moderate Independent Judgement - Results are defined; sets personal goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction. Planning/Organization · Project Planning/ Organization -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: The work environmental characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities. The position is: Hybrid For those working on-site, they will have a well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts. Noise level in the work environment is typical for an office and/or hospital environment In hospital environment, the individual may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. This position can expect overnight travel by land and/or air according to the requirements below: Travel Requirements: 25-50% Normal business hours are: 8 a.m. - 5 p.m., Monday-Friday. However, schedules may vary by business necessity. Remote workers are expected to be available during normal business hours, unless otherwise approved by the department leader(s).
    $25k-38k yearly est. 1d ago
  • Assurance Services Intern

    Cottonwood Springs

    Quality assurance specialist job in Brentwood, TN

    EEOC Statement “Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” You must be authorized to work in the United States without employer sponsorship. POSITION SUMMARY: The Assurance Services Intern will participate in and document walkthroughs, prepare workpapers and draw conclusions to fulfill the annual internal audit and assurance plan. Responsible for demonstrating a basic understanding of accounting and auditing, including Sarbanes-Oxley compliance and compliance with other applicable regulations. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Assist in executing risk-based audit procedures and work programs for each assigned project. Prepare work programs as assigned in a timely manner and with adequate supporting documentation for test work, findings, and corrective action plans. Balance the execution of simultaneous projects including documenting walkthroughs, executing as-signed work program, identifying potential audit issues/operational improvements, informing the project manager of engagement status, and challenging current procedures to improve effectiveness and efficiency. Gain an understanding of and begin to evaluate the effectiveness of controls and discuss conclusions with management. Assist in composing issues, recommendations and reports, as applicable. Communicate (verbal and written) with business partners on all projects, including but not limited to making requests, communicating status, and documentation of issues and improvement opportunities. Accept and incorporate feedback. Regular and reliable attendance. Perform other duties as assigned. Additional Information: Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skills and/or abilities required. Education: Actively pursuing a bachelor's degree in accounting, information systems or related discipline Experience: Knowledge, coursework, or experience in any the following areas is preferred: Testing controls and performance of substantive audit procedures Analyzing evidence, reaching logical conclusions, identifying issues, and developing strategic recommendations Testing regulatory compliance areas such as Sarbanes-Oxley. Certifications: N/A Licenses: N/A Skills and Abilities: Mathematical Skills · Business Mathematical Skills -- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs. Computer Skills · Moderate Computer Skills - Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Ability to create, maintain and incorporate simple functions into documents, spreadsheets, databases, and presentations to support business objectives. Communication · Moderate Communication - Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management. Decision Making · Routine Business Problems - Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures. Independent Judgement · Moderate Independent Judgement - Results are defined; sets personal goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction. Planning/Organization · Project Planning/ Organization -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: The work environmental characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities. The position is: Hybrid For those working on-site, they will have a well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts. Noise level in the work environment is typical for an office and/or hospital environment In hospital environment, the individual may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. This position can expect overnight travel by land and/or air according to the requirements below: Travel Requirements: 25-50% Normal business hours are: 8 a.m. - 5 p.m., Monday-Friday. However, schedules may vary by business necessity. Remote workers are expected to be available during normal business hours, unless otherwise approved by the department leader(s).
    $25k-38k yearly est. Auto-Apply 5d ago
  • Digital Documentation Specialist

    Ingram Content Group 4.6company rating

    Quality assurance specialist job in La Vergne, TN

    Job Description Ingram Content Group (ICG) is hiring a Digital Documentation Specialist. to contribute to our CoreSource team. This person will be based in our Lavergne, TN office in the greater Nashville area. In this role, the Digital Documentation Specialist: Creates, maintains, and refines product documentation and education for CoreSource, a digital distribution platform supporting the book publishing industry. This position focuses on creating educational resources that help clients effectively use our products. The role translates complex technical concepts into simple, understandable features and ensures alignment with the product strategy. Creates and maintains product documentation for assigned products and services, including updates for monthly releases and everyday enhancements. Compiles and analyzes reports, delivering KPIs and actionable recommendations to improve product resources and business outcomes. Do you have experience working with publishers? Have a passion for helping publishers be successful? At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you! Required Qualifications: Bachelor's degree or equivalent year for year directly-related experience. 2 years' reporting, writing, product, operations, or analytics experience Preferred Skills: Knowledge of business and management principles involved in strategic planning, resource allocation, product management, and coordination of people and resources Keen interest in - and understanding of -- software products Complex problem-solving skills Prioritization skills Advanced organization and time management skills Strong personal computing skills Oral and written communication skills Critical thinking skills Key Responsibilities: Executes content strategy for CoreSource, with input and direction from Senior Manager, Digital Services and other stakeholders. Prepares product documentation and videos for customers and internal stakeholders. Reviews requirements and writes specifications for product features to support client useability; applying critical thinking and thoughtful questioning to understand the underlying requirement behind a feature request. Oversees the betterment of product documentation to support product useability and client satisfaction. Authors and develops training curriculum for internal and external customers. Interfaces regularly with Account Management team, Marketing and other internal stakeholders to incorporate customer feedback into product enablement strategy. Builds platform guidance for end user using WalkMe and other tools. Participates in questions-and-answer sessions as needed. Contributes to knowledge base for assigned digital product. Hiring Salary Range: $74,353k - $94,011k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
    $32k-42k yearly est. 26d ago
  • Quality Assurance Technician

    Tennessee Cheesecake

    Quality assurance specialist job in Lebanon, TN

    Job DescriptionSalary: $24.70 Starts at $24.70 an hour // $700 sign-on bonus // paid time off // 401(k) // health benefits Be part of a team thats transforming work into something amazing. At Tennessee Cheesecake, were on a mission to create delicious dessertsand a better way to work. Were building a lean culture that values people, learning, and daily improvement. If youre passionate about food safety, leadership, and continuous improvement, we want you on our team. Position Summary The QA Tech is a proactive, improvement-driven champion that thrives in a hands-on environment. In this role, youll support and enhance our SQF and HACCP systems, while leading daily improvements rooted in Lean thinking. Youll foster a culture of ownership, continuous learning, and high standards across the production floor. What Youll Do As Quality Assurance Technician, youll work closely with Production, Sanitation, and Maintenance to meet the highest food safety standards. Your #1 duty will be making improvements to processes, maintaining quality and food safety. Your next most important duty will be coaching and training others on making improvements. Other Responsibilities: Ensuring compliance with HACCP, regulatory and customer-specific standards Facilitating root cause analysis and corrective actions Maintain compliance with FDA, SQF, HACCP, and GMP standards Supporting mock recalls, customer complaint resolution, and traceability exercises Training team members on standard work, quality procedures, and safety protocols What Were Looking For We are seeking a hands-on, solutions-oriented team member who embraces challenges as opportunities. The ideal candidate is both a coach and a lifelong learner, bringing the following qualities: A mindset of extreme ownership, follow-through and a commitment to continuous growth Knowledge of food safety systems (SQF, FSMA, GMPs, HACCP) Proven analytical, problem-solving, and conflict resolution abilities Strong communication, organization, and interpersonal skills Tech-savvy and adaptable to changing priorities Education & Experience Requirements Bachelors in Food Science, Microbiology, or related field preferred; Associates degree in a science related field with 2+ years of quality assurance experience in food manufacturing may be considered Must be proficient with computer-based tools Schedule Primarily 6 AM 4 PM, MondayFriday; flexibility weekends as needed Physical Requirements Comfortable working in a production environment Must follow food safety requirements, which includes not wearing jewelry (e.g., rings, watches, exposed dermal piercings), false eyelashes, fingernail polish, and artificial nails Physically able to stand, bend, lift (up to 30 lbs occasionally), reach, and perform full-body movements Compensation & Benefits $24.70 per hour to start $700 sign-on bonus after 90 days with excellent attendance Employee Profit Share Program 401(k) with company match Paid Time Off program Medical, Dental, Vision Insurance (full-time benefit after waiting period) Company-paid Life Insurance (full-time benefit after waiting period) Most major holidays off (Thanksgiving, Christmas, etc.) Our Culture & Values We believe work should be more than a paycheckit should be a place where great people do great work. Our core values guide everything we do: See the glass as half full Have heart (no jerks) Dedication to the team Customer first Be adaptable Have fun At Tennessee Cheesecake, every shift is a chance to make things cleaner, safer, and smarter. We challenge each other to learn, improve, and growtogether. Ready to grow with us? Apply today and be part of something sweet. Tennessee Cheesecake is an equal opportunity employer.
    $24.7 hourly 8d ago
  • Technical Documentation Specialist

    Star International Holdings

    Quality assurance specialist job in Smithville, TN

    Full-time Description The Technical Documentation Specialist is responsible for creating, maintaining, and distributing technical documents, including operation manuals, service instructions, and other supporting materials. This role ensures that complex technical information is communicated clearly and effectively to engineers, service personnel, customers, and service agents. The specialist also develops technical illustrations, incorporates wiring diagrams, and manages documentation updates in coordination with engineering changes. Duties and responsibilities 1. Research, develop, and produce technical documents for operation manuals, service kits, and other applications. 2. Model equipment using engineering BOMs in CAD programs to create detailed technical illustrations and exploded views. 3. Create high-quality technical illustrations in Adobe Illustrator from CAD models. 4. Gather data through documentation review, drawings, wiring diagrams, interviews with engineers and technical staff, and published material. 5. Prepare written text and coordinate layout and organization of materials according to outlines and specifications. 6. Generate parts lists to accompany exploded views from BOMs. 7. Review released Engineering Change Orders (ECOs) and update manuals affected by changes. 8. Draft ECOs to release new manuals and document revisions to existing manuals. 9. Assess and address the needs of end users of technical documentation. 10. Revise documents as new issues or updates arise. 11. Organize and maintain an inventory of technical documents for both current and obsolete products across all product lines. 12. Create and size images of parts for the parts website, including watermarking, and assign files to part numbers in the system. 13. Collaborate with external translators to produce operating manuals in multiple languages. 14. Develop Recommended Stocking Lists for all six product lines. Requirements Qualifications Associate degree or equivalent in Technical Communication, Engineering, or related field. Minimum of 3-5 years of experience in technical writing, documentation, or related technical field. Strong understanding of technical concepts and ability to communicate complex information clearly. Software Requirements: Engineering Programs: Inventor, SolidWorks, AutoCAD Graphic Programs: Adobe InDesign, Illustrator, Photoshop Office Tools: Microsoft Office Suite This position will be based in an office setting, but at times will require a hands-on approach. Occasional work in the manufacturing environment. Physical requirements Will be required to lift 30lbs occasionally, as engineering is supported.
    $28k-48k yearly est. 60d+ ago
  • Technical Documentation Specialist

    Bakers Pride

    Quality assurance specialist job in Smithville, TN

    The Technical Documentation Specialist is responsible for creating, maintaining, and distributing technical documents, including operation manuals, service instructions, and other supporting materials. This role ensures that complex technical information is communicated clearly and effectively to engineers, service personnel, customers, and service agents. The specialist also develops technical illustrations, incorporates wiring diagrams, and manages documentation updates in coordination with engineering changes. Duties and responsibilities 1. Research, develop, and produce technical documents for operation manuals, service kits, and other applications. 2. Model equipment using engineering BOMs in CAD programs to create detailed technical illustrations and exploded views. 3. Create high-quality technical illustrations in Adobe Illustrator from CAD models. 4. Gather data through documentation review, drawings, wiring diagrams, interviews with engineers and technical staff, and published material. 5. Prepare written text and coordinate layout and organization of materials according to outlines and specifications. 6. Generate parts lists to accompany exploded views from BOMs. 7. Review released Engineering Change Orders (ECOs) and update manuals affected by changes. 8. Draft ECOs to release new manuals and document revisions to existing manuals. 9. Assess and address the needs of end users of technical documentation. 10. Revise documents as new issues or updates arise. 11. Organize and maintain an inventory of technical documents for both current and obsolete products across all product lines. 12. Create and size images of parts for the parts website, including watermarking, and assign files to part numbers in the system. 13. Collaborate with external translators to produce operating manuals in multiple languages. 14. Develop Recommended Stocking Lists for all six product lines. Requirements Qualifications * Associate degree or equivalent in Technical Communication, Engineering, or related field. * Minimum of 3-5 years of experience in technical writing, documentation, or related technical field. * Strong understanding of technical concepts and ability to communicate complex information clearly. Software Requirements: * Engineering Programs: Inventor, SolidWorks, AutoCAD * Graphic Programs: Adobe InDesign, Illustrator, Photoshop * Office Tools: Microsoft Office Suite This position will be based in an office setting, but at times will require a hands-on approach. Occasional work in the manufacturing environment. Physical requirements Will be required to lift 30lbs occasionally, as engineering is supported.
    $28k-48k yearly est. 60d+ ago
  • Quality Assurance | Lab Tech

    Luttrell Staffing Group

    Quality assurance specialist job in Lebanon, TN

    Luttrell Staffing Group is hiring for Quality Assurance | Lab Tech in Lebanon, TN - Apply Today! *** GREAT PAY, WEEKLY PAYCHECK, NO WEEKENDS *** Your benefits as Quality Assurance | Lab Tech:· Pay: $18 per hour· 8 to 10-Hour Shifts· Monday-Friday (OFF Saturday-Sunday)· Zero Fees - you'll never be charged for any screening service Responsibilities of Quality Assurance | Lab Tech:· Perform and document all quality assurance functions accurately and efficiently· Conduct product and quality testing, including basic chemistry tests· Support raw material inspections and inbound quality checks· Collaborate on HACCP reviews and report SOP updates to the Director of Quality Assurance· Collect and trend data for quality assurance programs· Conduct routine facility walkthroughs to ensure food safety compliance and submit corrective actions as required· Assist with production floor operations and internal or regulatory audits· Follow lab manuals, policies, and safety procedures· Complete other related duties as assigned Qualifications and Desired Skills for Quality Assurance | Lab Tech:· High School Diploma / GED - RESUME REQUIRED· Knowledge of Microsoft Office Programs (i.e. Word, Excel, and Outlook)· Ability to read and understand testing procedures· Excellent communication skills (i.e. oral and written)· Strong math skills· Lift 50 pounds· Drug screen, background check Apply today with Lebanon Branch! Call or Text 615-784-4670Luttrell Staffing Group is an EOE employer.
    $18 hourly 11d ago
  • Sr. Tech Quality Control

    Cardinal Health 4.4company rating

    Quality assurance specialist job in La Vergne, TN

    What Quality Control contributes to Cardinal Health Quality develops and implements quality policies, procedures, and processes to ensure products and services comply with regulatory standards and specifications. Quality Control is responsible for the analysis or inspection of materials, components, products or processes for compliance with specifications and standards. Responsibilities Perform visual and functional inspections of incoming, in-process, and finished products/components/packaging to ensure conformance to all specifications, drawings, and Quality standards. Make initial decisions on whether a process or product is in conformance. Audit and monitor quality requirements in accordance with the company Quality Assurance policies and Customer specifications. Document and report inspection findings and results and monitor corrective actions to inspection findings. Complete required Good Manufacturing Practices (GMP), issue resolution, and task-specific training. Follow GMP including documentation practices and proper gowning techniques. Observes and guides sanitary practice compliance in the facility. Examine and interpret trends in data collected from production. Assist with enabling the organization to meet and exceed Customer expectations for Quality Assurance. Recommend measures for continuous improvement of production methods, equipment performance, and Quality. In partnership with plant operation's management, assist with processes to drive on-going continuous improvement of customer satisfaction and compliance. Work with a wide variety of gauges, instruments, and inspection devices. Perform other miscellaneous duties as assigned by management. Availability to work 1st, or 2nd shift depending on business needs. Schedule: Monday through Thursday from 11:00am - 9:30pm with the possibility for overtime and some weekends. OR Monday through Thursday from 3:30pm - 2:00am with the possibility for overtime and some weekends. Location: Onsite in La Vergne, TN Qualifications 2-4 years of experience, preferred High School diploma, GED or equivalent, or equivalent work experience, preferred What is expected of you and others at this level Applies knowledge and company policies to complete a variety of tasks Demonstrates a working knowledge of jobs outside area of responsibility Maintains appropriate licenses, training and certifications Works on assignments that are moderately difficult requiring judgment in resolving issues May assist in recommendation of processes on new assignments Adheres to all quality guidelines Works with limited supervision Work occasionally involves review of output by work lead or supervisor May provide general guidance or technical assistance to less experienced team members Anticipated hourly range: $22.50 per hour - $27.10 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 1/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $22.5-27.1 hourly Auto-Apply 28d ago
  • Documentation Specialist

    Adapthealth

    Quality assurance specialist job in Carthage, TN

    AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Documentation Specialist Documentation Specialists creates and generates electronic forms requesting patient documents from physicians and insurances, as well as collect and manage patient eligibility documents. Additionally, responsible for maintaining a timely revenue cycle for all the goods and services provided by AdaptHealth. Job Duties: * Create and generate electronic forms requesting patient documents from physicians. * Collect and manage patient eligibility documents such as prescriptions, certificates of medical necessity, letters of medical necessity and prior authorizations. * Contact doctor offices as necessary to collect prescriptions, certificates of medical necessity, letters of medical necessity, clinical notes, and lab results. * Contact insurance companies to collect approved prior-authorization requests. * Escalate recurring problem accounts or physician groups or other trends to the management appropriately and in a timely manner. * Maintain regular, predictable, consistent attendance and flexibility to meet the needs of the department. * Understand and follow all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements. * Plan and organize work effectively and ensure its completion. * Meet all productivity requirements. * Demonstrate team behavior and promote a team-oriented environment. * Actively participate in continuous quality improvement. * Always represent the organization professionally. * Serve as backup to Customer Service department for customer concerns, issues, complaints, or questions. * Analyze documentation required for billing services and ensure compliance to payer requirements. * Resolve pending revenue by reconciling received documentation and pending charges. * Collaborates with physician offices, AdaptHealth sales and support staff to ensure timely receipt of documentation. * Identify trends and providing feedback and education to internal and external customers on compliant documentation requirements for services provided. * Requests authorization from state Medicaid programs. * Maintains and updates physician databases to ensure accurate delivery of billing documentation and communications with physician offices. Competency, Skills and Abilities: * Decision Making * Analytical and problem-solving skills with attention to detail * Strong verbal and written communication * Excellent customer service skills * Proficient computer skills and knowledge of Microsoft Office * Ability to prioritize and manage multiple tasks * Reports To: Department Manager Approved by: Human Resources * Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction Requirements Minimum Job Qualifications: * High School Diploma or equivalent * One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry * Senior level requires two (2) years of work-related experience and one (1) year of exact job experience * Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance. AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.
    $28k-48k yearly est. 60d+ ago
  • Digital Documentation Specialist

    Ingram Content Group 4.6company rating

    Quality assurance specialist job in La Vergne, TN

    Ingram Content Group (ICG) is hiring a Digital Documentation Specialist. to contribute to our CoreSource team. This person will be based in our Lavergne, TN office in the greater Nashville area. In this role, the Digital Documentation Specialist: Creates, maintains, and refines product documentation and education for CoreSource, a digital distribution platform supporting the book publishing industry. This position focuses on creating educational resources that help clients effectively use our products. The role translates complex technical concepts into simple, understandable features and ensures alignment with the product strategy. Creates and maintains product documentation for assigned products and services, including updates for monthly releases and everyday enhancements. Compiles and analyzes reports, delivering KPIs and actionable recommendations to improve product resources and business outcomes. Do you have experience working with publishers? Have a passion for helping publishers be successful? At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales and marketing services, this part of Ingram's business helps publishers discover more ways to sell content in markets across the globe. Based in the Nashville area, New York, Berkeley and other locations, our teams are collaborative, innovative, dynamic, and passionate about the business. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment and want to contribute to a strategic part of the business that is evolving and expanding, we can't wait to meet you! Required Qualifications: Bachelor's degree or equivalent year for year directly-related experience. 2 years' reporting, writing, product, operations, or analytics experience Preferred Skills: Knowledge of business and management principles involved in strategic planning, resource allocation, product management, and coordination of people and resources Keen interest in - and understanding of -- software products Complex problem-solving skills Prioritization skills Advanced organization and time management skills Strong personal computing skills Oral and written communication skills Critical thinking skills Key Responsibilities: Executes content strategy for CoreSource, with input and direction from Senior Manager, Digital Services and other stakeholders. Prepares product documentation and videos for customers and internal stakeholders. Reviews requirements and writes specifications for product features to support client useability; applying critical thinking and thoughtful questioning to understand the underlying requirement behind a feature request. Oversees the betterment of product documentation to support product useability and client satisfaction. Authors and develops training curriculum for internal and external customers. Interfaces regularly with Account Management team, Marketing and other internal stakeholders to incorporate customer feedback into product enablement strategy. Builds platform guidance for end user using WalkMe and other tools. Participates in questions-and-answer sessions as needed. Contributes to knowledge base for assigned digital product. Hiring Salary Range: $74,353k - $94,011k. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data. Additional Information Perks/Benefits: A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA. 15 vacation days & 12 sick days accrued annually and 3 personal days 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more Wellness program with access to onsite gym and basketball court for associates Encouraged continued education with our tuition reimbursement program Financial and in-kind opportunities to engage with non-profits in your community Company match program for United Way donations Volunteer opportunities and in-kind drives for non-profits throughout the year Take breaks or brainstorm in our game room with ping pong & foosball Casual Dress Code & Flexible Schedules (per team) The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. EOE-Race/Gender/Veterans/Disabled We participate in EVerify. EEO Poster in English EEO Poster in Spanish
    $32k-42k yearly est. 26d ago

Learn more about quality assurance specialist jobs

How much does a quality assurance specialist earn in Murfreesboro, TN?

The average quality assurance specialist in Murfreesboro, TN earns between $29,000 and $79,000 annually. This compares to the national average quality assurance specialist range of $41,000 to $97,000.

Average quality assurance specialist salary in Murfreesboro, TN

$48,000
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