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Matt Rocco is the President/CEO for Etech Global Services. Matt is a 34-year veteran of the call center / BPO industry. He has held key leadership positions within Dun & Bradstreet, The Berry Company (a subsidiary of Bell South), Etech, Inc. and Etech Global Services. In the past 34 years, he has spent time in every facet of call center operations and outsourcing processes. In 2003 he was part of an investment team that started Etech Global Services, a multinational outsourcing organization. From it’s humble beginnings in Nacogdoches, Texas Etech has grown to over 3,000 employees that provides world-class solutions to Fortune 500 companies from its locations in the US, India, and Jamaica. Matt has been President and CEO of Etech since 2013. Matt is an alumnus of Dickinson College in Carlisle, PA where he lettered in both basketball and baseball serving as captain of the basketball team his senior year. His fondest memories are advancing to the NCAA D2 tournament in two of his four years. Matt graduated from Dickinson with a BA in Economics. He has also completed the Master Certificate program in Executive Leadership from Cornell University. In May of 2010, Matt was elected by the citizens of Nacogdoches, TX to serve on the Nacogdoches Independent School District Board of Trustees. During his 3 year term, Matt served as president and vice-president for the Board of Trustees. Matt is married to his college sweetheart, April. They have raised five children - Nick, Matthew, Jermaine, Jamaal, and Lexie. In December of 2016, Matt contracted a high mortality disease know as ARDS. He fell into a coma for over a month. His family was called to the hospital to say their “good-byes.” Despite all the medical and scientific evidence predicting Matt’s death, God chose to perform a miracle. Matt survived and leads Etech today.

John Porter is a Board of Directors at Murphy Door, Inc.; Founder, CEO, CSO at ClearView; and Founder, CEO, CSO at Focus Services and is based in Roy, Utah. He studied at Brigham Young University (BYU) between 1985 and 1989 and Texas A&M University - Mays Business School between 1990 and 1991.

Recognized senior executive, board member and inventor with a passion for building and scaling businesses. Deep experience at multiple companies taking large organizations through hyper-growth periods, while building a lasting culture and significant shareholder value. Well versed in P&L leadership, scaling operations, product, engineering, and mergers & acquisitions.

Nickson Robert is a Sales Manager at IFC - International Finance Corporation and Chief Executive Officer at Call Center Services International and is based in Houston, Texas.