Patient Care Coordinator jobs at Queens Health Systems - 21 jobs

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Collaborates with all members of the assigned area's team to coordinate the care of the patient across the continuum. - Assists physicians and providers with planning and coordination of programs, data collection, and quality improvement. II. TYPICAL PHYSICAL DEMANDS: - Finger dexterity, seeing, hearing, speaking, standing, sitting. - Frequent: pushing/pulling up to 50 pounds, carrying usual weight 10 pounds up to 15 pounds, repetitive arm/hand motions, walking. - Occasional: stooping/bending, climbing stairs, walking on uneven ground, squatting, twisting body, lifting usual weight of 75 pounds with assistance, reaching above, at and below shoulder level. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - Work environment is fast paced due to multiple demands. - Requires ability to flex hours to meet department needs. - Requires some outer island travel depending on area of assignment. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - Current Hawaii State License as a Registered Nurse. - Bachelor's Degree in Nursing. - Current BLS certification. B. EXPERIENCE: - Two (2) years nursing experience, preferably in an outpatient and/or acute care setting. - Experience in a specialty may be preferred depending on area of assignment. - Experience to demonstrate: o Knowledge and proficiency to use computer applications including word processing, spreadsheets and presentation type software. o Knowledge of electronic based medical records. o Knowledge of performance improvement, databases/information systems preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Collaborates with all members of the assigned area's team to coordinate the care of the patient across the continuum. - Assists physicians and providers with planning and coordination of programs, data collection, and quality improvement. II. TYPICAL PHYSICAL DEMANDS: - Finger dexterity, seeing, hearing, speaking, standing, sitting. - Frequent: pushing/pulling up to 50 pounds, carrying usual weight 10 pounds up to 15 pounds, repetitive arm/hand motions, walking. - Occasional: stooping/bending, climbing stairs, walking on uneven ground, squatting, twisting body, lifting usual weight of 75 pounds with assistance, reaching above, at and below shoulder level. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - Work environment is fast paced due to multiple demands. - Requires ability to flex hours to meet department needs. - Requires some outer island travel depending on area of assignment. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - Current Hawaii State License as a Registered Nurse. - Bachelor's Degree in Nursing. - Current BLS certification. B. EXPERIENCE: - Two (2) years nursing experience, preferably in an outpatient and/or acute care setting. - Experience in a specialty may be preferred depending on area of assignment. - Experience to demonstrate: o Knowledge and proficiency to use computer applications including word processing, spreadsheets and presentation type software. o Knowledge of electronic based medical records. o Knowledge of performance improvement, databases/information systems preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Plans, coordinates and collaborates with team members in the development and implementation of effective staff and patient education and patient care programs in advanced heart failure. - Serves as a clinical resource to patients, Medical Center staff and the community in advanced heart failure care management and medical and surgical therapies. - Collaborates with all members of the assigned area's team to coordinate the care of the patient across the continuum. II. TYPICAL PHYSICAL DEMANDS: - Essential: finger dexterity, sitting, standing, walking, seeing, hearing, speaking. - Frequent: stooping/bending, kneeling, climbing stairs, squatting, twisting body, reach above, at and below shoulder level. - Occasional: pushing/pulling usual weight of up to 50 pounds of force, lifting up to 5 to 50 pounds, carrying usual weight of 5 up to 25 pounds. - Operates physiological monitoring equipment, computer, printer, fax/copy machine, telephone. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - Subjected to noise and/or vibration from intercom, computer monitors. - Exposure to body fluids and communicable diseases. - Work environment is fast paced and sometimes stressful due to multiple demands. - Required ability to flex hours to meet departmental needs. - Requires some off island travel. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - Current Hawaii State License as a Registered Nurse. - Bachelor's degree in Nursing. - Current certification in Basic Life Support at the Healthcare Professional Level (BLS/HCP) and Advanced Cardiac Life Support (ACLS). - Certification as a Heart Failure Nurse preferred. B. EXPERIENCE: - Two (2) years progressive experience as a Registered Nurse in cardiac acute care nursing, preferably in a comparable organization. - One (1) year ICU nursing experience preferred. - Demonstrated skills in patient education. - Demonstrated experience with electronic based medical records and word-processing applications. - Experience with spreadsheet applications, clinical databases, and performance improvement activities preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Collaborates with all members of the assigned area's team to coordinate the care of the patient across the continuum. - Assists physicians and providers with planning and coordination of programs, data collection, and quality improvement. II. TYPICAL PHYSICAL DEMANDS: - Finger dexterity, seeing, hearing, speaking, standing, sitting. - Frequent: pushing/pulling up to 50 pounds, carrying usual weight 10 pounds up to 15 pounds, repetitive arm/hand motions, walking. - Occasional: stooping/bending, climbing stairs, walking on uneven ground, squatting, twisting body, lifting usual weight of 75 pounds with assistance, reaching above, at and below shoulder level. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - Work environment is fast paced due to multiple demands. - Requires ability to flex hours to meet department needs. - Requires some outer island travel depending on area of assignment. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - Current Hawaii State License as a Registered Nurse. - Bachelor's Degree in Nursing. - Current BLS certification. B. EXPERIENCE: - Two (2) years nursing experience, preferably in an outpatient and/or acute care setting. - Experience in a specialty may be preferred depending on area of assignment. - Experience to demonstrate: o Knowledge and proficiency to use computer applications including word processing, spreadsheets and presentation type software. o Knowledge of electronic based medical records. o Knowledge of performance improvement, databases/information systems preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES **I. JOB SUMMARY/RESPONSIBILITIES:** - Collaborates with all members of the assigned area's team to coordinate the care of the patient across the continuum. Is responsible for assisting the clinics and physicians with coordinating and planning of programs, data collection, and quality improvement. **II. TYPICAL PHYSICAL DEMANDS:** - Essential: finger dexterity, seeing, hearing, speaking, standing, sitting, walking. - Frequent: pushing/pulling weight up to 50 pounds, usual weight of 10 pounds up to 15 pounds, repetitive arm/hand motions. - Occasional: stooping/bending, climbing stairs, walking on uneven ground, squatting, twisting body, lifting usual weight of 50 pounds, reaching above, at and below shoulder level. - Operates physiological monitoring equipment, computer, printer, and copy machine. **III. TYPICAL WORKING CONDITIONS:** - Not substantially subjected to adverse environmental conditions. - Work environment is fast paced due to multiple demands. - Requires ability to flex hours to meet department needs. Requires some outer island travel. **IV. MINIMUM QUALIFICATIONS:** **A. EDUCATION/CERTIFICATION AND LICENSURE:** - Current Hawaii State license as a Registered Nurse. - Diploma or Associate's degree in Nursing - Bachelor's degree in Nursing preferred. - Current certification at BLS/HCP level. **B. EXPERIENCE:** - Two (2) years nursing experience. - Prior year experience in outpatient setting preferred. - Demonstrated experience with computer word-processing, spreadsheet, and presentation applications. - Experience with computer based medical record. - Knowledge of performance improvement, databases/information systems preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Ensures that patients and their families receive warm, friendly and considerate assistance while having a commitment to the mission of The Queen's Health Systems (QHS). - Responsible for planned care team outreach assignments for patients (i.e., pre-visit, day of visit and between visits). - Performs front desk and administrative duties according to established guidelines, policies and procedures. - Works collaboratively to assist other members of the care team. II. TYPICAL PHYSICAL DEMANDS: - Seeing, hearing, finger dexterity, standing, sitting. - Continuous: Speaking, grasping. - Frequent: walking, bending/stooping below waist level, squatting, twisting, reaching above, at and below shoulders, repetitive arm/hand motion, lifting 10 pounds. - Occasional: kneeling, crouching, climbing, horizontal lifting/carrying up to maximum of 50 pounds with assistance, floor to waist lifting/carrying up to 40 pounds and pushing/pulling maximum weight of 5 pounds of force. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - High school diploma or equivalent. - Ability to perform 7,200 adjusted keystrokes per hour. - Current BLS certification. B. EXPERIENCE: - One (1) year customer service experience, preferably in a healthcare setting. - Bilingual in English and Chinese, Japanese, Filipino dialect or Vietnamese preferred. - Experience to demonstrate: o Knowledge of Microsoft Office (Word, Outlook and Excel). o Ability to multitask, strong organizational skills. - Knowledge of medical terminology and electronic medical record (EMR) preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: Coordinates healthcare activities and services related to patient's visit to the Medical Center. Works with physicians and their staff, patient families and other health care team members and other facilities to ensure services are coordinated and provided appropriately to the patient. II. TYPICAL PHYSICAL DEMANDS: Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions. Frequent: reaching below shoulder level, frequent gripping of an object. Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying usual weight of 20 pounds transporting patients, reaching at shoulder level. Operates computer, printer, calculator, and telephone. III. TYPICAL WORKING CONDITIONS: Not substantially subjected to adverse environmental conditions. Some exposure to communicable diseases. IV. MINIMUM QUALIFICATIONS A. Education/Certification and Licensure: 1. High school diploma or comparable education. 2. Ability to perform 7,200 adjusted keystrokes per hour. B. Experience: 1. Two (2) years recent experience in admitting, business services, scheduling or related work in a healthcare facility, preferably comparable to the Medical Center. 2. Experience to demonstrate knowledge in patient registration, admitting and medical insurance and/or scheduling. 3. Experience to demonstrate ability and skill in use of a personal computer. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: Coordinates healthcare activities and services related to patient's visit to the Medical Center. Works with physicians and their staff, patient families and other health care team members and other facilities to ensure services are coordinated and provided appropriately to the patient. II. TYPICAL PHYSICAL DEMANDS: Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions. Frequent: reaching below shoulder level, frequent gripping of an object. Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying usual weight of 20 pounds transporting patients, reaching at shoulder level. Operates computer, printer, calculator, and telephone. III. TYPICAL WORKING CONDITIONS: Not substantially subjected to adverse environmental conditions. Some exposure to communicable diseases. IV. MINIMUM QUALIFICATIONS A. Education/Certification and Licensure: 1. High school diploma or comparable education. 2. Ability to perform 7,200 adjusted keystrokes per hour. B. Experience: 1. Two (2) years recent experience in admitting, business services, scheduling or related work in a healthcare facility, preferably comparable to the Medical Center. 2. Experience to demonstrate knowledge in patient registration, admitting and medical insurance and/or scheduling. 3. Experience to demonstrate ability and skill in use of a personal computer. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Performs duties related to the scheduling and processing of patients for medical services according to established guidelines. - Provides financial assistance to patients in identifying resources to cover anticipated clinic and medical center charges not covered by health plan, insurance, or other sources. II. TYPICAL PHYSICAL DEMANDS: - Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions - Frequent: reaching below shoulder level, frequent gripping of an object. - Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level. - Operates computer, printer, calculator, telephone. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - High school diploma or equivalent. B. EXPERIENCE: - One (1) year customer service experience or clerical experience in a healthcare related setting. - Prior experience demonstrating ability to operate office equipment such as computer, copier, facsimile, and telephone. - Experience to demonstrate: o Ability to communicate effectively in English, both verbally and in writing. o Ability to keep accurate records and do mathematical calculations. o Knowledge and familiarity with computer applications and automated systems. o Knowledge of ICD-10 & CPT coding and medical terminology preferred. - Prior experience with computerized scheduling systems preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Receives and interviews patients or responsible guarantors to obtain complete demographic and financial information to establish sponsorship to ensure optimal reimbursement to Queens Medical Center (QMC). Reviews and verifies insurance coverage on all admissions and registrations to ensure patients meet criteria for accepted financial procedures following established policies and procedures of QMC. II. TYPICAL PHYSICAL DEMANDS: - Essential: standing, sitting, walking, stooping/bending, walking on uneven ground, squatting, twisting body, finger dexterity, seeing, hearing, speaking, lifting and carrying up to 20 pounds, pushing/pulling usual weight of 15 to 25 pounds, reaching at and below shoulder level, repetitive arm/hand motions and gripping of an object. - Occasional: kneeling, crawling, climbing stairs, reaching above shoulder level. - Operates (equipment) various office equipment such as computers, copiers, facsimiles, telephone, pneumatic tube system, credit card swipe, etc. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - High school diploma or equivalent. - Ability to perform 7,200 adjusted keystrokes per hour. - Knowledge of medical terminology preferred. B. EXPERIENCE: - Prior recent experience in healthcare facility, physician's office, insurance or customer service. - Experience with Microsoft Office applications such as Word, Excel, etc. - Experience with computer based applications such as EPIC preferred. - Knowledge of financial assistance program requirements. - Knowledge of Medicaid, Medicare and third party payor regulations and requirements. - Skill in preparing and maintaining accurate patient records. - Ability to communicate effectively in English both orally and in writing. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Performs duties related to the scheduling and processing of patients for medical services according to established guidelines. - Provides financial assistance to patients in identifying resources to cover anticipated clinic and medical center charges not covered by health plan, insurance, or other sources. II. TYPICAL PHYSICAL DEMANDS: - Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions - Frequent: reaching below shoulder level, frequent gripping of an object. - Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level. - Operates computer, printer, calculator, telephone. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - High school diploma or equivalent. B. EXPERIENCE: - One (1) year customer service experience or clerical experience in a healthcare related setting. - Prior experience demonstrating ability to operate office equipment such as computer, copier, facsimile, and telephone. - Experience to demonstrate: o Ability to communicate effectively in English, both verbally and in writing. o Ability to keep accurate records and do mathematical calculations. o Knowledge and familiarity with computer applications and automated systems. o Knowledge of ICD-10 & CPT coding and medical terminology preferred. - Prior experience with computerized scheduling systems preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Performs duties related to the scheduling and processing of patients for medical services according to established guidelines. - Provides financial assistance to patients in identifying resources to cover anticipated clinic and medical center charges not covered by health plan, insurance, or other sources. II. TYPICAL PHYSICAL DEMANDS: - Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions - Frequent: reaching below shoulder level, frequent gripping of an object. - Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying weight up to 20 pounds, reaching at shoulder level. - Operates computer, printer, calculator, telephone. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - High school diploma or equivalent. B. EXPERIENCE: - One (1) year customer service experience or clerical experience in a healthcare related setting. - Prior experience demonstrating ability to operate office equipment such as computer, copier, facsimile, and telephone. - Experience to demonstrate: o Ability to communicate effectively in English, both verbally and in writing. o Ability to keep accurate records and do mathematical calculations. o Knowledge and familiarity with computer applications and automated systems. o Knowledge of ICD-10 & CPT coding and medical terminology preferred. - Prior experience with computerized scheduling systems preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES **I. JOB SUMMARY/RESPONSIBILITIES:** - Coordinates healthcare activities and services related to patient's visit to the Hospital. - Works with physicians and their staff, patient families and other health care team members and other facilities to ensure services are coordinated and provided appropriately to the patient. **II. TYPICAL PHYSICAL DEMANDS:** - Essential: standing, walking, finger dexterity, seeing, hearing, speaking, repetitive arm/hand motions. - Frequent: reaching below shoulder level, frequent gripping of an object - Occasional: sitting, stooping/bending, twisting body, lifting, pushing/pulling and carrying usual weight of 20 pounds transporting patients, reaching at shoulder level. - Operates computer, printer, calculator, facsimile machine, telephone and other office equipment. **III. TYPICAL WORKING CONDITIONS:** - Not substantially subjected to adverse environmental conditions. - May be exposed to infectious and contagious diseases. **IV. MINIMUM QUALIFICATIONS:** **A. EDUCATION/CERTIFICATION AND LICENSURE:** - High school diploma or comparable education. - Ability to perform 7,200 adjusted keystrokes per hour. **B. EXPERIENCE:** - Two (2) years recent experience in admitting, business services, scheduling or related work in a healthcare facility, preferably comparable to the Hospital. - Experience to demonstrate knowledge in patient registration, admitting and medical insurance and/or scheduling - Experience with personal computers and Windows applications such as Word. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES - Receives and interviews patients and/or the responsible guarantors to obtain accurate and complete demographics and financials. - Ensures that the Medical Center has met government and third party payer guidelines required for reimbursement. - Provides general information and admission information to customers and healthcare providers as requested. II. TYPICAL PHYSICAL DEMANDS: A. ESSENTIAL FUNCTIONS: - Finger dexterity. Seeing. Hearing. Speaking. B. MANUAL MATERIAL HANDLING: - Infrequent: Lift floor to waist between 11-20 lbs. Carry between 11-20 lbs. Push and Pull between 21-35 lbs. - Occasional: N/A - Frequent: N/A - Constant: N/A C. NON-MANUAL MATERIAL HANDLING: - Infrequent: Stoop/Bend. Twist. Squat. Gripping. - Occasional: Stand. Walk. Kneel. Crawl. Climb: Stairs/Ladder. Reach: above head. - Frequent: N/A - Constant: Sit. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - May be exposed to communicable diseases in patient care area. - Subjected to noise, smells and/or vibration within the patient care areas IV. MINIMUM QUALIFICATIONS: A. EDUCATION: - High School diploma or equivalent. - Ability to perform 7,200 adjusted keystrokes per hour. B. CERTIFICATION AND LICENSURE: - No certification and/or licensure requirement. C. EXPERIENCE: - One (1) year customer service experience or clerical experience in a healthcare related setting. - Experience with Windows operating system and software applications, such as Word, Excel, etc. preferred. - Experience with computer based healthcare applications, EPIC systems preferred. - Knowledge of requirements for federal, state and private insurance payers preferred. - Knowledge of medical terminology preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES - Provides patient access services and coordinates referral workflows and utilization tracking. Performs scheduling, registration, insurance verification, and financial counseling while coordinating referral workflows and prior authorizations. II. TYPICAL PHYSICAL DEMANDS: A. ESSENTIAL FUNCTIONS - Seeing. Hearing. Speaking. Finger dexterity. B. MANUAL MATERIAL HANDLING - Infrequent: N/A - Occasional: N/A - Frequent: N/A - Constant: N/A C. NON-MANUAL MATERIAL HANDLING - Infrequent: Walk. Stoop/Bend. Reach: shoulder level. - Occasional: N/A - Frequent: Sit. - Constant: N/A III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. IV. MINIMUM QUALIFICATIONS: A. EDUCATION: - High School diploma or equivalent. - Associate's degree or bachelor's degree preferred. B. CERTIFICATION AND LICENSURE: - No certification and/or licensure requirement. C. EXPERIENCE: - One (1) year experience in a health care setting in registration, scheduling, or referral coordination. - Experience with EMRs (preferably Epic), insurance verification tools, and utilization review processes. - Excellent interpersonal and communication skills. - Ability to multitask in a fast paced, patient centered ambulatory environment. - Knowledge of CPT, ICD-10 coding, and medical terminology preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Responsible for performing pre-registration and insurance verification functions, as assigned. - Provides general and specific information to hospital users, patients, families and physician offices. - Ensures that patients meet financial requirements. - Fosters positive relationships with patients to provide quality service in a pleasant, professional, and timely manner, while being sensitive to guest services. - Communicates effectively to service delivery areas to maximize patient flow and customer service. II. TYPICAL PHYSICAL DEMANDS: - Seeing, hearing, speaking, finger dexterity. - Frequent: sitting. - Infrequent: walking, stooping/bending, reaching at and below shoulder level. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - Work pace varies and is frequently stressful. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - High school diploma or equivalent. B. EXPERIENCE: - One (1) year clerical or customer service experience, preferably in a healthcare related setting, such as a clinic, hospital, health care agency, medical insurance, or physician's office. - Strong time management, organizational, and interpersonal skills. - Ability to communicate effectively in English, both orally and in writing. - Proficiency with automated systems and computer applications. - Prior experience in insurance verification and registration preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES I. JOB SUMMARY/RESPONSIBILITIES: - Responsible for performing pre-registration and insurance verification functions, as assigned. - Provides general and specific information to hospital users, patients, families and physician offices. - Ensures that patients meet financial requirements. - Fosters positive relationships with patients to provide quality service in a pleasant, professional, and timely manner, while being sensitive to guest services. - Communicates effectively to service delivery areas to maximize patient flow and customer service. II. TYPICAL PHYSICAL DEMANDS: - Seeing, hearing, speaking, finger dexterity. - Frequent: sitting. - Infrequent: walking, stooping/bending, reaching at and below shoulder level. III. TYPICAL WORKING CONDITIONS: - Not substantially subjected to adverse environmental conditions. - Work pace varies and is frequently stressful. IV. MINIMUM QUALIFICATIONS: A. EDUCATION/CERTIFICATION AND LICENSURE: - High school diploma or equivalent. B. EXPERIENCE: - One (1) year clerical or customer service experience, preferably in a healthcare related setting, such as a clinic, hospital, health care agency, medical insurance, or physician's office. - Strong time management, organizational, and interpersonal skills. - Ability to communicate effectively in English, both orally and in writing. - Proficiency with automated systems and computer applications. - Prior experience in insurance verification and registration preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES **I. JOB SUMMARY/RESPONSIBILITIES:** - Responsible for Registration and pre-registration, insurance verification, authorization, utilization of insurance benefits, coordination of benefits, and payment collection for inpatient and outpatient services. - Provides administrative support to ensure efficient day to day operations. Coordination of communication to clinical personnel. **III. TYPICAL PHYSICAL DEMANDS:** - Finger dexterity, seeing, hearing, speaking. - Constant: sitting, frequent gripping of an object. - Frequent: walking, standing. - Occasional: twisting body, lifts and carries items weighting maximum up to 30 pounds, reaching above, at and below shoulder level. **III. TYPICAL WORKING CONDITIONS:** - Not substantially subjected to adverse environmental conditions. - May be exposed to infectious and contagious diseases. - Subjected to many interruptions. - Occasionally subjected to irregular work hours. **IV. MINIMUM QUALIFICATIONS:** **A. EDUCATION/CERTIFICATION AND LICENSURE:** - High school diploma or equivalent education. - Ability to perform 7,200 adjusted keystrokes per hour. **B. EXPERIENCE:** - One (1) year medical office, admissions, insurance billing, or customer service experience. - Experience to demonstrate the following: o Good verbal and written communication skills in English. o Good interpersonal skills and telephone etiquette. o Knowledge and skills in use of general office equipment. o Ability to work under changing situations and interruptions. o Ability to maintain highly sensitive, confidential material. - Knowledge of medical terminology, third party payer regulations and financial requirements preferred. - Knowledge of Federal, State, and local collection regulations preferred. Equal Opportunity Employer/Disability/Vet

RESPONSIBILITIES **I. JOB SUMMARY/RESPONSIBILITIES:** - Responsible for Registration and pre-registration, insurance verification, authorization, utilization of insurance benefits, coordination of benefits, and payment collection for inpatient and outpatient services. - Provides administrative support to ensure efficient day to day operations. Coordination of communication to clinical personnel. **II. TYPICAL PHYSICAL DEMANDS:** - Finger dexterity, seeing, hearing, speaking. - Constant: sitting, frequent gripping of an object. - Frequent: walking, standing. - Occasional: twisting body, lifts and carries items weighting maximum up to 30 pounds, reaching above, at and below shoulder level. **III. TYPICAL WORKING CONDITIONS:** - Not substantially subjected to adverse environmental conditions. - May be exposed to infectious and contagious diseases. - Subjected to many interruptions. - Occasionally subjected to irregular work hours. **IV. MINIMUM QUALIFICATIONS:** A. EDUCATION/CERTIFICATION AND LICENSURE: - High school diploma or equivalent education. - Ability to perform 7,200 adjusted keystrokes per hour. B. EXPERIENCE: - One (1) year medical office, admissions, insurance billing, or customer service experience. - Experience to demonstrate the following: o Good verbal and written communication skills in English. o Good interpersonal skills and telephone etiquette. o Knowledge and skills in use of general office equipment. o Ability to work under changing situations and interruptions. o Ability to maintain highly sensitive, confidential material. - Knowledge of medical terminology, third party payer regulations and financial requirements preferred. - Knowledge of Federal, State, and local collection regulations preferred. Equal Opportunity Employer/Disability/Vet