Operations Manager jobs at Randstad North America, Inc.

Join Our Team! $85,000 / year Potential for quarterly and year-end super bonuses Multi-unit, multi-brand dynamic company culture Opportunity for Career Growth Comprehensive Benefits Package Are you an experienced foodservice professional with a passion for high-volume and a knack for leadership? We have an exciting opportunity for a Multi-Unit Restaurant Operations Manager at Detroit Metro Airport (DTW). If you thrive in a fast-paced food environment and are ready to take on a challenging and rewarding role, we want to hear from you! What You'll Do: Manage All Front of House and Kitchen Activities: Manage, supervise and evaluate General Managers' performances as a Restaurant Operations Manager through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action. Focus on the Food: Ensure food quality and standards; maintain recipe adherence and portion control, ensuring compliance with company, brands, and food safety specifications. Cost Control: Optimize food and labor costs to maximize profitability. Lead and Develop Restaurant General Manager Team: Recruit, train, and communicate with team of Food Travel Experts. Develop, plan and assign daily goals, tasks and assignments. Implement and maintain: Guest service standards and brand specifications fostering a collaborative and efficient work environment. Systems and Processes: Maintains adherence to all company policies and procedures, as well as state health/sanitation standards. Merchandising and Displays: Maintain all merchandising standards, display presentations and signing standards and monitor inventory levels. Office Management: Handle tasks such as management of funds and media, receiving, inventory, purchasing, scheduling and payroll. Forecasting and Budgeting: Assist in monitoring sales performance through the analysis of sales reports and comparison shopping. Problem Solving: Address routine issues and escalate complex problems to higher management as necessary. What We're Looking For: Experience: Minimum seven (7) years in restaurant/food service in a management/supervisory capacity. Minimum five (5) Years in a Restaurant General Manager capacity in a full-service restaurant w/ bar environment required. Experience as a Multi-Unit Restaurant Manager with oversight of General Managers highly desired. Technical Training: Full Service and Quick Service restaurant experience preferred. Culinary background is desirable. Technical Skills: Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems. Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities. Interpersonal Skills: Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members. Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports. Finance: P&L expert level with ability to teach and coach General Managers Educational Background: High School Diploma or equivalent, associate's degree or equivalent coursework preferred. Why Join Us? Dynamic Environment: Work in the fast-paced and exciting setting of a major airport. Growth Opportunities: Develop your career in a supportive and challenging environment working for one of the largest restaurant operators in the world! Competitive Compensation: Salary + bonus and Health, Dental, Vision and Life Plans, Paid Time Off, 401K with company match, Employee Assistance Program. Ready to Apply? If you're ready to bring your expertise to our team and help us deliver exceptional service and quality in a high-volume airport setting, apply now! SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

Pay: $55,000 - $60,000 / year Opportunity for quarterly bonuses and annual super bonus Hiring Immediately Opportunities for Career Advancement Full Benefits Package We are food travel experts and we are passionate about bringing cool, authentic restaurants to airports that reflect a taste of place! As an assistant manager at SSP America, the potential to grow and expand is all around you! If you are passionate about food and want to join a global brand in travel dining that values its employees and offers great career growth opportunities, apply today! Essential Functions: Trains, develops and communicates with team of Food Travel Experts in front of house and back of house. Implements and maintains guest service standards and/or brand specifications. Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels. Develops, plans and assigns daily goals, tasks and Team Member assignments. Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action. Maintains adherence to all company policies and procedures, as well as state health/sanitation standards. Skills and Requirements Minimum 2 years of coffee shop supervisor/management experience required. SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

As a subsidiary of Hanwha Energy, a global energy solutions company, Hanwha Convergence USA Corp. provides reliable Smart Factory Solution, Factory Automation, and renewable energy O&M (Operations and Maintenance) services to semi-conductor manufacturing as well as solar PV & battery energy storage system (BESS) power generation clients. Hanwha Convergence is an affiliate of Hanwha Group, which is the 7th largest business conglomerate in Korea. Hanwha Group is a world leader in solar energy and a Fortune Global 500 company. Position Summary:. We are seeking a strategic and technically proficient Technical Operations Manager to support and enhance the performance of Hanwha Convergence Operations & Maintenance (O&M) Division. This role is responsible for analyzing O&M operations, optimizing productivity and efficiency, and driving continuous improvement through SOP development and performance insights. The ideal candidate will serve as a key liaison between field operations, business development, and R&D teams to ensure operational excellence across all solar O&M initiatives. Attention external recruitment firms, we will not accept any unsolicited resumes at this time. Please do not contact any internal member of our company to discuss the position or to solicit candidates. Essential Duties and Responsibilities: Team Leadership & Department Oversight Lead and manage the Technical Operations Group, including direct supervision of group members. Define team objectives, allocate tasks, and ensure efficient collaboration across functions to support O&M operations. Oversee professional development, performance evaluations, and resource planning for technical staff. Operations Performance & Process Improvement Analyze overall O&M operations, productivity, and efficiency within Hanwha Convergence's O&M Division. Oversee and manage key performance indicators (KPIs) for power plant performance (Availability Guarantee, Performance Ratio and more), ensuring alignment with internal targets and customer expectations. Establish standard operating procedures (SOPs), performance objectives, quality control standards, and operational policies. Coordinate with internal business development and O&M teams to drive improvements through performance analysis. Field Operations & Commissioning Support Lead implementing O&M Contract obligations on performance reports. Work closely with the Remote Operations Center (ROC) for the implementation of daily customer reports and updates. Coordinate field operations and support the commissioning process for new solar PV, BESS plants and facilities. Analyze system integrity and operational efficiency, underperformance issues for customer-owned assets. Lead and support O&M analysis projects and assist corporate clients in implementing system and technology updates. Technology & Trend Analysis Conduct technology trend analysis related to utility-scale O&M and green energy control systems. Facilitate technical feedback between Hanwha Convergence field teams and the R&D team at headquarters to drive continuous improvement in service quality. Technical Marketing & Customer Interface Support business development teams with data-driven insights related to customer O&M needs and expectations. Assist in preparing technical recommendations, performance reports, and business development proposals. Collaborate with customers' technical teams to ensure alignment between their operational goals and Hanwha Convergence's service capabilities. Education and/or Experience Requirements: Bachelor's degree in Engineering, Renewable Energy, or a related technical field preferred. Experience leading technical teams or overseeing cross-functional project teams is strongly preferred. 5+ years of experience in solar energy, BESS operations, technical analysis, or O&M coordination. Familiarity with PV, BESS systems, commissioning processes, and performance analysis tools. Strong communication, organizational, and cross-functional coordination skills. Proficient in Excel, project management tools, and data reporting platforms is a must. Working knowledge of industry standards, codes, and safety regulations (e.g., NERC CIP) is a plus. Ability to interpret SCADA data, performance KPIs, and generate actionable insights from large data sets. Self-motivated, proactive, and able to manage multiple priorities in a fast-paced operational environment. Hanwha Convergence is proud to be an at-will Equal Opportunity Employer and prohibits discrimination against race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, pregnancy, citizenship, disability, protected veteran status and any other classification protected by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals. As part of this commitment, Hanwha Convergence will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please contact us to request accommodations. Nothing in this statement shall imply implicitly or explicitly a guarantee of employment outside our at-will employment opportunity. You may view your privacy rights by reviewing Hanwha Convergence Privacy Policy here or contacting our HR Team for a copy.

Position Type: Full-time/Salary Reports to: CEO Supervisory Responsibility: Operations Team (US and International) --- Stellar Energy provides bespoke state-of-the-art solutions customers build in for optimized performance now, bridging a critical gap in the energy transition towards a better future. In business for over 25 years, we have added efficiency and capacity to customer infrastructure in more than 15 countries. More dispatchable power. Increased LNG production. Greater Data Center efficiency and lower costs. Lower emissions for greater sustainability. Hyperscale deployment at the best possible speed to first megawatt. All delivered with a 100% performance test passage rate. Essential Functions · Assign, monitor, mentor, advise and instruct the operations coordinators, schedulers, assistant project managers, and senior project managers on project execution. · Review and provide input to Business Development regarding potential scope of work, agreements, specifications, and supplementary client documentation. · Participate in coordination meetings between the various department managers to ensure all department managers are aware of the on-going issues within operations. · Ensure the existing processes and procedures are followed by the operations team as well as making improvements. · Develop and adhere to an operations budget as well as review financial statements for discrepancies before submission to owners. · Track staffing requirements and performance (i.e., key performance indicators) and hire / manage talent as needed to correspond with specific duties and skill sets required. · Coordinate with the Legal, Quality and Safety departments to ensure all processes remain compliant with governmental regulation; and · Provide significant input to the company's long-term planning, strategic and operational objectives. · Prepares for ISO 9001 and other audits. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Competencies · Project and Construction Management. · Technical Capacity and Existing Knowledge. · Communication Excellence. · Problem Solving/Analysis. · Self-Motivated/Initiated. · Leadership and Delegation Experienced. · Conflict Resolution Experienced; and · Microsoft Office Supervisory Responsibility: US and International Operations Teams Work Location This position will be located at our corporate office in Jacksonville, FL. Work Environment Most work is performed in an office environment. Regular trips to client sites are required. Physical Demands While performing the duties of this job, the employee is regularly required to sit. The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand. The employee must frequently lift or move objects up to 10 pounds and occasionally lift or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand. Travel Travel is primarily not required with exception to local travel during the business day. Additionally, some projects may require out-of-state, out-of-country, and overnight travel up to 50%. Required Education and Experience · Bachelor's degree in construction, engineering, or management related discipline; and · A minimum of 15 years of experience in project and / or construction management. Preferred Education and Experience · Master's degree in construction, engineering, or management related discipline. · A background in the power, oil & gas, data center and / or district energy industries; and · Certified as a Project Management Professional (PMP) or equivalent. Work Authorization Must be authorized to work in the USA. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Stellar Energy Americas Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Stellar Energy Americas Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Halco is a trusted solutions provider of customized attachment, closure, and fastening innovation for manufacturing customers worldwide. We have proprietary product technologies and partnerships with leading material manufacturers. With extensive knowledge, specialty products, and converting capabilities, we cater to critical industries including Medical, Automotive and Military, enhancing customer product designs and productivity. We aim to provide an unrivaled customer experience through overcoming every challenge. Our solutions can be viewed at **************** Role Description We are seeking an experienced and highly motivated Warehouse Manager to oversee the operations of our Hayward California warehouse facility. The Warehouse Manager will be responsible for managing inbound and outbound freight, leading a team of warehouse staff, ensuring compliance with ISO standards, and maintaining high standards of safety, efficiency, and ethics. This role requires proficiency in operating forklifts and leveraging technology to optimize warehouse processes. The ideal candidate is a proactive leader with a strong work ethic, excellent organizational skills, and a commitment to operational excellence. Key Responsibilities Oversee Inbound and Outbound Operations: Manage the receipt, storage, and dispatch of goods, ensuring accurate and timely processing of all freight. Coordinate with suppliers, carriers, and internal teams to streamline logistics. Inventory Control: Maintain accurate inventory records, conduct regular stock audits, and implement strategies to minimize discrepancies, damage, or loss. Freight Optimization: Develop and implement efficient loading and unloading procedures to maximize space utilization and minimize turnaround times. Team Leadership and Development Team Management: Lead, supervise, and inspire a team of warehouse associates, including hiring, training, scheduling, and performance evaluations. Employee Engagement: Foster a positive and inclusive work environment, encouraging teamwork, accountability, and continuous improvement. Training and Development: Provide ongoing training on safety protocols, equipment use, and technology systems to enhance team competency and productivity. Compliance and Standards ISO Standards Compliance: Ensure all warehouse operations adhere to relevant ISO standards (e.g., ISO 9001 for quality management). Maintain documentation and prepare for audits. Safety Regulations: Enforce compliance with OSHA and other safety regulations, conducting regular safety inspections and implementing corrective actions as needed. Process Standardization: Develop and maintain standard operating procedures (SOPs) to ensure consistency and compliance across all warehouse activities. Equipment and Technology Forklift Operation: Operate forklifts and other material-handling equipment safely and efficiently, ensuring proper maintenance and certifications are up to date. Technology Utilization: Leverage warehouse management systems (WMS), inventory tracking software, and other technologies to optimize operations, track performance metrics, and generate reports. Process Automation: Identify opportunities to integrate technology and automation to improve efficiency and reduce manual errors. Operational Excellence Performance Metrics: Monitor key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory turnover to drive continuous improvement. Cost Management: Control operational costs by optimizing labor, equipment, and resource utilization while maintaining high service levels. Problem Resolution: Address operational challenges promptly, implementing root-cause analysis and corrective actions to prevent recurrence. Ethics and Professionalism High Ethical Standards: Uphold integrity, transparency, and accountability in all operations, ensuring fair treatment of staff, vendors, and customers. Sustainability Practices: Promote environmentally responsible practices, such as waste reduction and efficient resource use, in alignment with company values. Qualifications Experience: Minimum of 5 years of warehouse management experience, with at least 3 years in a supervisory role. Experience with inbound/outbound freight and ISO compliance is essential. Certifications: Forklift certification required. Additional certifications in warehouse management, safety (e.g., OSHA), or ISO standards are a plus. Technical Skills: Proficiency in warehouse management systems (WMS), inventory software, and Microsoft Office Suite. Familiarity with ERP systems is an advantage. Leadership Skills: Proven ability to lead, motivate, and develop a diverse team, with excellent communication and interpersonal skills. Physical Requirements: Ability to operate forklifts and perform physical tasks, including lifting up to 50 pounds and standing for extended periods. Ethical Standards: Demonstrated commitment to ethical conduct, safety, and compliance in a fast-paced environment. Key Competencies Strong organizational and time-management skills Attention to detail and problem-solving abilities Ability to thrive on feedback and be a team player Ability to work under pressure and meet tight deadlines Adaptability to changing priorities and operational needs Commitment to fostering a safe and inclusive workplace Work Environment The role is based in a warehouse setting, with exposure to varying temperatures, noise levels, and physical demands. Occasional evening or weekend work may be required to meet operational needs. Collaboration with other departments, such as procurement, logistics, and sales, is frequent. Compensation and Benefits Competitive salary based on experience Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and career growth Application Process To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications. We are an equal opportunity employer and value diversity in our workplace. Resumes should be submitted to ********************

Halco is a trusted solutions provider of customized attachment, closure, and fastening innovation for manufacturing customers worldwide. We have proprietary product technologies and partnerships with leading material manufacturers. With extensive knowledge, specialty products, and converting capabilities, we cater to critical industries including Medical, Automotive and Military, enhancing customer product designs and productivity. We aim to provide an unrivaled customer experience through overcoming every challenge. Our solutions can be viewed at **************** Role Description We are seeking an experienced and highly motivated Warehouse Manager to oversee the operations of our Hayward California warehouse facility. The Warehouse Manager will be responsible for managing inbound and outbound freight, leading a team of warehouse staff, ensuring compliance with ISO standards, and maintaining high standards of safety, efficiency, and ethics. This role requires proficiency in operating forklifts and leveraging technology to optimize warehouse processes. The ideal candidate is a proactive leader with a strong work ethic, excellent organizational skills, and a commitment to operational excellence. Key Responsibilities Oversee Inbound and Outbound Operations: Manage the receipt, storage, and dispatch of goods, ensuring accurate and timely processing of all freight. Coordinate with suppliers, carriers, and internal teams to streamline logistics. Inventory Control: Maintain accurate inventory records, conduct regular stock audits, and implement strategies to minimize discrepancies, damage, or loss. Freight Optimization: Develop and implement efficient loading and unloading procedures to maximize space utilization and minimize turnaround times. Team Leadership and Development Team Management: Lead, supervise, and inspire a team of warehouse associates, including hiring, training, scheduling, and performance evaluations. Employee Engagement: Foster a positive and inclusive work environment, encouraging teamwork, accountability, and continuous improvement. Training and Development: Provide ongoing training on safety protocols, equipment use, and technology systems to enhance team competency and productivity. Compliance and Standards ISO Standards Compliance: Ensure all warehouse operations adhere to relevant ISO standards (e.g., ISO 9001 for quality management). Maintain documentation and prepare for audits. Safety Regulations: Enforce compliance with OSHA and other safety regulations, conducting regular safety inspections and implementing corrective actions as needed. Process Standardization: Develop and maintain standard operating procedures (SOPs) to ensure consistency and compliance across all warehouse activities. Equipment and Technology Forklift Operation: Operate forklifts and other material-handling equipment safely and efficiently, ensuring proper maintenance and certifications are up to date. Technology Utilization: Leverage warehouse management systems (WMS), inventory tracking software, and other technologies to optimize operations, track performance metrics, and generate reports. Process Automation: Identify opportunities to integrate technology and automation to improve efficiency and reduce manual errors. Operational Excellence Performance Metrics: Monitor key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory turnover to drive continuous improvement. Cost Management: Control operational costs by optimizing labor, equipment, and resource utilization while maintaining high service levels. Problem Resolution: Address operational challenges promptly, implementing root-cause analysis and corrective actions to prevent recurrence. Ethics and Professionalism High Ethical Standards: Uphold integrity, transparency, and accountability in all operations, ensuring fair treatment of staff, vendors, and customers. Sustainability Practices: Promote environmentally responsible practices, such as waste reduction and efficient resource use, in alignment with company values. Qualifications Experience: Minimum of 5 years of warehouse management experience, with at least 3 years in a supervisory role. Experience with inbound/outbound freight and ISO compliance is essential. Certifications: Forklift certification required. Additional certifications in warehouse management, safety (e.g., OSHA), or ISO standards are a plus. Technical Skills: Proficiency in warehouse management systems (WMS), inventory software, and Microsoft Office Suite. Familiarity with ERP systems is an advantage. Leadership Skills: Proven ability to lead, motivate, and develop a diverse team, with excellent communication and interpersonal skills. Physical Requirements: Ability to operate forklifts and perform physical tasks, including lifting up to 50 pounds and standing for extended periods. Ethical Standards: Demonstrated commitment to ethical conduct, safety, and compliance in a fast-paced environment. Key Competencies Strong organizational and time-management skills Attention to detail and problem-solving abilities Ability to thrive on feedback and be a team player Ability to work under pressure and meet tight deadlines Adaptability to changing priorities and operational needs Commitment to fostering a safe and inclusive workplace Work Environment The role is based in a warehouse setting, with exposure to varying temperatures, noise levels, and physical demands. Occasional evening or weekend work may be required to meet operational needs. Collaboration with other departments, such as procurement, logistics, and sales, is frequent. Compensation and Benefits Competitive salary based on experience Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and career growth Application Process To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications. We are an equal opportunity employer and value diversity in our workplace. Resumes should be submitted to ********************

Halco is a trusted solutions provider of customized attachment, closure, and fastening innovation for manufacturing customers worldwide. We have proprietary product technologies and partnerships with leading material manufacturers. With extensive knowledge, specialty products, and converting capabilities, we cater to critical industries including Medical, Automotive and Military, enhancing customer product designs and productivity. We aim to provide an unrivaled customer experience through overcoming every challenge. Our solutions can be viewed at **************** Role Description We are seeking an experienced and highly motivated Warehouse Manager to oversee the operations of our Hayward California warehouse facility. The Warehouse Manager will be responsible for managing inbound and outbound freight, leading a team of warehouse staff, ensuring compliance with ISO standards, and maintaining high standards of safety, efficiency, and ethics. This role requires proficiency in operating forklifts and leveraging technology to optimize warehouse processes. The ideal candidate is a proactive leader with a strong work ethic, excellent organizational skills, and a commitment to operational excellence. Key Responsibilities Oversee Inbound and Outbound Operations: Manage the receipt, storage, and dispatch of goods, ensuring accurate and timely processing of all freight. Coordinate with suppliers, carriers, and internal teams to streamline logistics. Inventory Control: Maintain accurate inventory records, conduct regular stock audits, and implement strategies to minimize discrepancies, damage, or loss. Freight Optimization: Develop and implement efficient loading and unloading procedures to maximize space utilization and minimize turnaround times. Team Leadership and Development Team Management: Lead, supervise, and inspire a team of warehouse associates, including hiring, training, scheduling, and performance evaluations. Employee Engagement: Foster a positive and inclusive work environment, encouraging teamwork, accountability, and continuous improvement. Training and Development: Provide ongoing training on safety protocols, equipment use, and technology systems to enhance team competency and productivity. Compliance and Standards ISO Standards Compliance: Ensure all warehouse operations adhere to relevant ISO standards (e.g., ISO 9001 for quality management). Maintain documentation and prepare for audits. Safety Regulations: Enforce compliance with OSHA and other safety regulations, conducting regular safety inspections and implementing corrective actions as needed. Process Standardization: Develop and maintain standard operating procedures (SOPs) to ensure consistency and compliance across all warehouse activities. Equipment and Technology Forklift Operation: Operate forklifts and other material-handling equipment safely and efficiently, ensuring proper maintenance and certifications are up to date. Technology Utilization: Leverage warehouse management systems (WMS), inventory tracking software, and other technologies to optimize operations, track performance metrics, and generate reports. Process Automation: Identify opportunities to integrate technology and automation to improve efficiency and reduce manual errors. Operational Excellence Performance Metrics: Monitor key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory turnover to drive continuous improvement. Cost Management: Control operational costs by optimizing labor, equipment, and resource utilization while maintaining high service levels. Problem Resolution: Address operational challenges promptly, implementing root-cause analysis and corrective actions to prevent recurrence. Ethics and Professionalism High Ethical Standards: Uphold integrity, transparency, and accountability in all operations, ensuring fair treatment of staff, vendors, and customers. Sustainability Practices: Promote environmentally responsible practices, such as waste reduction and efficient resource use, in alignment with company values. Qualifications Experience: Minimum of 5 years of warehouse management experience, with at least 3 years in a supervisory role. Experience with inbound/outbound freight and ISO compliance is essential. Certifications: Forklift certification required. Additional certifications in warehouse management, safety (e.g., OSHA), or ISO standards are a plus. Technical Skills: Proficiency in warehouse management systems (WMS), inventory software, and Microsoft Office Suite. Familiarity with ERP systems is an advantage. Leadership Skills: Proven ability to lead, motivate, and develop a diverse team, with excellent communication and interpersonal skills. Physical Requirements: Ability to operate forklifts and perform physical tasks, including lifting up to 50 pounds and standing for extended periods. Ethical Standards: Demonstrated commitment to ethical conduct, safety, and compliance in a fast-paced environment. Key Competencies Strong organizational and time-management skills Attention to detail and problem-solving abilities Ability to thrive on feedback and be a team player Ability to work under pressure and meet tight deadlines Adaptability to changing priorities and operational needs Commitment to fostering a safe and inclusive workplace Work Environment The role is based in a warehouse setting, with exposure to varying temperatures, noise levels, and physical demands. Occasional evening or weekend work may be required to meet operational needs. Collaboration with other departments, such as procurement, logistics, and sales, is frequent. Compensation and Benefits Competitive salary based on experience Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and career growth Application Process To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications. We are an equal opportunity employer and value diversity in our workplace. Resumes should be submitted to ********************

Halco is a trusted solutions provider of customized attachment, closure, and fastening innovation for manufacturing customers worldwide. We have proprietary product technologies and partnerships with leading material manufacturers. With extensive knowledge, specialty products, and converting capabilities, we cater to critical industries including Medical, Automotive and Military, enhancing customer product designs and productivity. We aim to provide an unrivaled customer experience through overcoming every challenge. Our solutions can be viewed at **************** Role Description We are seeking an experienced and highly motivated Warehouse Manager to oversee the operations of our Hayward California warehouse facility. The Warehouse Manager will be responsible for managing inbound and outbound freight, leading a team of warehouse staff, ensuring compliance with ISO standards, and maintaining high standards of safety, efficiency, and ethics. This role requires proficiency in operating forklifts and leveraging technology to optimize warehouse processes. The ideal candidate is a proactive leader with a strong work ethic, excellent organizational skills, and a commitment to operational excellence. Key Responsibilities Oversee Inbound and Outbound Operations: Manage the receipt, storage, and dispatch of goods, ensuring accurate and timely processing of all freight. Coordinate with suppliers, carriers, and internal teams to streamline logistics. Inventory Control: Maintain accurate inventory records, conduct regular stock audits, and implement strategies to minimize discrepancies, damage, or loss. Freight Optimization: Develop and implement efficient loading and unloading procedures to maximize space utilization and minimize turnaround times. Team Leadership and Development Team Management: Lead, supervise, and inspire a team of warehouse associates, including hiring, training, scheduling, and performance evaluations. Employee Engagement: Foster a positive and inclusive work environment, encouraging teamwork, accountability, and continuous improvement. Training and Development: Provide ongoing training on safety protocols, equipment use, and technology systems to enhance team competency and productivity. Compliance and Standards ISO Standards Compliance: Ensure all warehouse operations adhere to relevant ISO standards (e.g., ISO 9001 for quality management). Maintain documentation and prepare for audits. Safety Regulations: Enforce compliance with OSHA and other safety regulations, conducting regular safety inspections and implementing corrective actions as needed. Process Standardization: Develop and maintain standard operating procedures (SOPs) to ensure consistency and compliance across all warehouse activities. Equipment and Technology Forklift Operation: Operate forklifts and other material-handling equipment safely and efficiently, ensuring proper maintenance and certifications are up to date. Technology Utilization: Leverage warehouse management systems (WMS), inventory tracking software, and other technologies to optimize operations, track performance metrics, and generate reports. Process Automation: Identify opportunities to integrate technology and automation to improve efficiency and reduce manual errors. Operational Excellence Performance Metrics: Monitor key performance indicators (KPIs) such as order accuracy, on-time delivery, and inventory turnover to drive continuous improvement. Cost Management: Control operational costs by optimizing labor, equipment, and resource utilization while maintaining high service levels. Problem Resolution: Address operational challenges promptly, implementing root-cause analysis and corrective actions to prevent recurrence. Ethics and Professionalism High Ethical Standards: Uphold integrity, transparency, and accountability in all operations, ensuring fair treatment of staff, vendors, and customers. Sustainability Practices: Promote environmentally responsible practices, such as waste reduction and efficient resource use, in alignment with company values. Qualifications Experience: Minimum of 5 years of warehouse management experience, with at least 3 years in a supervisory role. Experience with inbound/outbound freight and ISO compliance is essential. Certifications: Forklift certification required. Additional certifications in warehouse management, safety (e.g., OSHA), or ISO standards are a plus. Technical Skills: Proficiency in warehouse management systems (WMS), inventory software, and Microsoft Office Suite. Familiarity with ERP systems is an advantage. Leadership Skills: Proven ability to lead, motivate, and develop a diverse team, with excellent communication and interpersonal skills. Physical Requirements: Ability to operate forklifts and perform physical tasks, including lifting up to 50 pounds and standing for extended periods. Ethical Standards: Demonstrated commitment to ethical conduct, safety, and compliance in a fast-paced environment. Key Competencies Strong organizational and time-management skills Attention to detail and problem-solving abilities Ability to thrive on feedback and be a team player Ability to work under pressure and meet tight deadlines Adaptability to changing priorities and operational needs Commitment to fostering a safe and inclusive workplace Work Environment The role is based in a warehouse setting, with exposure to varying temperatures, noise levels, and physical demands. Occasional evening or weekend work may be required to meet operational needs. Collaboration with other departments, such as procurement, logistics, and sales, is frequent. Compensation and Benefits Competitive salary based on experience Health, dental, and vision insurance Paid time off and holidays Opportunities for professional development and career growth Application Process To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications. We are an equal opportunity employer and value diversity in our workplace. Resumes should be submitted to ********************

Under general supervision of Account Director, provides technical support and expertise to assigned customer. Conducts telephonic and electronic follow up and closing functions for open work orders on assigned accounts in order to meet the contractual obligations of the client. Intent is to ensure work orders are completed on time. This position will primarily involve handling customer communications on general trades-related work orders (with emphasis on plumbing, lighting, doors, and electrical repairs). Communications include but are not limited to keeping customers informed of work being performed at their location, providing updates to customers, and handling escalations. This position is the main point of contact for designated customers. Capabilities to understand and review quotes and provide recommendations for most effective, timely and cost conscious repairs. Essential Duties & Responsibilities Perform administrative support to include work order management and scheduling, vendor management, purchase order coordination, reporting, and any other such task assigned by supervisors Provide technical direction and support to EMCOR Field Organization and subcontractors to ensure timely completion of all general trades-related work orders Respond to requests for maintenance and repair of facilities with an emphasis on plumbing, doors, and electrical situations affecting the facilities, etc. Maintain effective communications with employees, management, EFO/contractors, and customers as operations are 24/7. Assist customer and service providers with invoicing statuses and issues; escalate when appropriate Provide accurate reporting on open work orders for supervisor review as requested Document all work order related correspondence with customers and EFO/service providers to ensure files and work order history are always up to date and complete Will attend all required staff meetings and complete all required safety training Qualifications Associates Degree or equivalent experience Minimum of 5 years of experience in general contractor trades maintenance and management or an equivalent combination of education and experience Bi-lingual English-Spanish preferred Advanced proficiency in MS Windows Applications, including MS Excel and Word. Must be able to Type min 50 wpm and have good writing skills Professional and friendly demeanor, willing to go above and beyond to accomplish the mission Ability to work under pressure and make correct decisions with limited input; know when to escalate issues to leadership Ability to communicate effectively and efficiently with all functions of the Operations Team and Call Center to carry out objectives of the program Ability to think critically and problem solve Ability to maintain a courteous, professional demeanor at all times Convey confidence in providing and receiving pertinent information Must be punctual, reliable and caring about their work ethic Capability to travel < 25% to customer headquarters or sites Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.

Project/Program Name: Midstream Program Overview: Based in Jersey City, New Jersey, this role supports managing a Utility Midstream energy efficiency program. The incumbent will be responsible for supporting the Program Manager and helping to manage the growth of the Midstream energy efficiency program delivery business in New Jersey. Specifically, they will help manage the development and growth of the program, build relationships with clients, mentor junior team members, and help design/implement program strategies and plans, as well as develop and execute marketing and recruiting strategies. The incumbent is expected to be onsite 3 days per week. Scope of Services The worker will deliver the following services and outputs: Assisting the Program Manager with managing and growing the Midstream energy efficiency program Assisting the Program Manager in optimizing the design and operations of the Midstream energy efficiency program, including the identification, analysis and selection of appropriate energy efficiency measures and development of effective delivery strategies Assisting in leading the program towards hitting goals and managing performance Developing relationships and partnerships with major local, regional, and national market partners, through in-person and virtual interactions Engaging market partners through the application process Program implementation including development and execution of detailed and effective implementation and management plans, quality control, or program evaluation Helping manage and develop program forecasts, goals, and budgets Analyzing market trends and technologies to optimize existing programs Collaborating with regional and national teams Assisting Program Manager with the day-to-day management of program team members, contractors, and distributors Building and maintaining relationships while driving businesses towards the implementation of energy performance improvements using existing market knowledge and proven energy efficient technologies Goal achievement and reporting of results to clients Perform required local travel within New Jersey up to 25% of the time for client meetings, trade ally meetings, conferences and other events Required Expertise This engagement requires the following skills not available internally: Bachelor's degree in business, Environmental Science, Engineering, Energy Management, Sustainability, or related discipline (or applicants can substitute one year of related experience for one year of education) 5+ years of experience developing designing and administering successful energy efficiency and demand reduction programs for utilities, state energy offices, state/local governments, and/or regional non-profits and/or related experience Experience in people management Familiarity with lighting, HVAC, and commercial kitchen equipment technologies Experience with the energy efficiency market in New Jersey Knowledge of sustainable building practices and technologies Ability to manage client relationships and communicate effectively Previous experience managing junior staff MS Office Applications (Word, PowerPoint, Outlook, Excel, Teams, etc.) Must be a resident of the State of New Jersey Positive, reliable, collaborative and team-oriented attitude Excellent oral and written communications skills

About Virginia Transformer At Virginia Transformer, we're not just manufacturing custom transformers - we're building power solutions that move the world. As a privately held, organically growing company, we thrive on momentum, innovation, and grit. If you thrive on negotiation, precision in contracts, and the challenge of managing vendor relationships across a global supply base - this is your track. Every agreement matters, every clause counts, and every team member plays a vital role. Summary Virginia Transformer is seeking a results-oriented Sr. Manager/Director of Vendor Contracts Management to lead contract strategy, governance, and vendor relationship management. This role is pivotal in ensuring that supplier agreements are structured to deliver cost savings, deliver on supply commitments, mitigate risk, and align with business priorities across our global supplier base. Key Responsibilities Lead the development, negotiation, and execution of vendor contracts across direct and indirect categories. Establish and enforce contract governance processes to ensure compliance, risk mitigation, and alignment with corporate policies. Partner with Procurement, Legal, and Finance to drive consistency in contract terms, pricing structures, and performance metrics. Implement contract lifecycle management tools and processes to improve visibility, efficiency, and accountability. Develop KPIs to monitor vendor performance, contract compliance, and cost savings initiatives. Provide strong team leadership, mentoring and developing contract management professionals to foster accountability and continuous improvement. Serve as a key advisor to Supply Chain leadership on vendor risk, contract disputes, and strategic sourcing opportunities. Qualifications Bachelor's degree in Supply Chain, Business Administration, Legal Studies, or related field; advanced degree preferred. 8-10 years of progressive experience in contract management, procurement, or vendor governance. Knowledge of compliance standards, risk management practices, and international contracting is a must. Prior experience in implementing contract management systems or digital tools. Proven expertise in vendor negotiations, contract drafting, and lifecycle management. Strong leadership and team development skills. Excellent analytical, negotiation, and problem-solving abilities.

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Applications for this position will be accepted until November 30th, 2025. Department open as early as 6:00 AM and closes at 8:00 PM EST. Posting Job Summary (Purpose): The Delivery Operations Support Supervisor is responsible for managing the day-to-day activities and performance of the Delivery Coordinators. They will partner with operations management to ensure delivery drivers are achieving desired KPIs and metrics for delivery performance. The supervisor will lead the Delivery Coordinator's to ensure continuous improvement in routing and delivery metrics through weekly evaluation of Delivery Productivity Planners, distribution dashboards, as well as close partnership with operations management. Key Characteristics: Must have prior experience with technician routing/dispatching Demonstrated supervisory or management experience in operations or call center environment Ability to collaborate with others to ensure execution of objectives Strong interpersonal skills and ability to engage and motivate team Must be analytical and capable of translating data into actionable results Duties and Responsibilities: Directly responsible for the supervision of assigned Delivery Coordinators including workload planning and management, coaching, development and performance management. Ensure daily work queues are supervised, and appropriate resources are assigned to meet district needs Collaborate closely with various departments to ensure cohesiveness in routing process Be available to team members to handle daily business issues and facilitate communication between Delivery Coordinators and districts where issues arise Communicate key business initiatives, monthly metric standings, and core business values to team Fully understand the Delivery Coordinators job function, daily activities, and work expectations Monitors, assesses and communicates performance and behavioral incidents with employees. Escalates issues to management and/or HR when necessary. Prepare and administer annual reviews Knowledge, Skills, and Abilities: Knowledge of Safety and DOT protocols Ability to multitask and adapt to changes quickly Proficient in Microsoft office products, such as PowerPoint, Word, and Excel Strong communication skills (both written & verbal) Effective problem-solving skills & acute analytical skills Customer service oriented Detail oriented with strong organizational & time management skills Education and Experience Required: Bachelor's degree preferred 3+ years supervisory experience required 3+ years routing/logistics multi-location experience required AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. The pay for this position ranges from $70,400.00 to $84,300.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! Meijer is seeking an operational executive with meaningful experience in foods to lead our dairy and foods manufacturing operations. This position is responsible for directing the production of multiple food manufacturing facilities to meet short and long term manufacturing objectives with optimum efficiency. Conducts overall supervision, accountability and direction of all manufacturing plant managers, engineers, and maintenance teams. Participates in the consideration and recommendation of products to manufacture that enhance the profitability and unique offerings of fresh products to customers. What You'll be Doing: Establish organizational structure of Meijer manufacturing facilities Accountable for developing and delivering the strategic vision for the manufacturing organization. Work in partnership with VP of Manufacturing to develop manufacturing key performance indicators and goals. Oversee project management, define scope and project budget, schedule management, construction management, start up, conceptual phases, project closeout, cost estimation, system design, equipment sizing and selection, procurement, installation, and check-out. Lead Plant Managers, Engineers and Maintenance teams in efficient and safe operational practices. Maintain safe and sanitary operations that exceed state and federal requirements. Integrate manufacturing planning to meet merchandising needs and goals. Determine long and short-range requirements of personnel, material, and facilities to accomplish production forecasts. Direct and review operating results, evaluates progress at each facility and controls expenses related to human capital, budgets, and inventory capital. Identify and evaluate opportunities to control or reduce costs within manufacturing plants. Develop annual manufacturing expense budget in accordance with forecasted sales volumes and capital projects. Hold Plant Managers accountable to adherence of set budgets. Collaborate with cross-functional line of business leaders on growth and operational initiatives, ultimately leading teams empowered to execute improvement strategies while identifying tools to improve process capabilities, reduce variability, and eliminate defects. Collaborate with cross functional teams in supply chain, merchandising and new product development to ensure that product offerings exceed customer expectations Establish SQF Certification. Implement improvements to existing standards using appropriate technical evaluation and involvement. As engineering interface with business leadership team, maintain close working relationship with R&D, quality, manufacturing, merchandising, retail operations, operations leadership and financial operations. Utilize Continuous Improvement tools in order to deliver capital projects that meet all budgetary and performance commitments. This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required. What You Bring with You (Qualifications): Bachelor's Degree in Manufacturing, Engineering, Supply Chain or Food Science or relevant related work experience. 8-10 years' experience leading large/complex manufacturing wide programs, including technical development, productivity, manufacturing support, food safety, packaging, regulatory and consumer/customer driven programs. Knowledge of food and dairy industry and direct experience with area of specialization with a strong understanding / application of best-in-class management concepts. Ability to develop and manage large annual operating plans and budgets. Experience with financial and business analytics, reports and terminology. Experience across a range of food products, technologies, manufacturing systems, food safety requirements and regulatory requirements including identification and resolution. Experience in building, training and leading organizations composed of a range of both technical and non-technical personnel. Ability to communicate effectively across a range of interactions (verbal, written, formal and informal) from plant line workers to Meijer's senior leaders including all levels of outside contacts, industry counterparts, suppliers, customers, and consumers. Knowledge of food industry and direct experience with area of specialization.

Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About this Role: The Director of Customer Operations will be the strategic and technical backbone of the Customer Organization, responsible for driving operational excellence, efficiency, and scale across the entire customer journey. This role directly manages the systems, data, processes, and programs that enable our Customer Success Managers (CSMs) to maximize customer value and drive advocacy. The ideal candidate is a process architect, a Gainsight expert, and a hands-on data analyst. What You'll Be Working On: You will lead the strategy and execution across four critical operational verticals: 1. Incident Management & Global Coverage 24/7 Incident Strategy: Design, implement, and manage a robust, cross-functional incident management process to ensure full coverage across all time zones for high-priority customer issues. SLA Enforcement: Drive accountability for service level adherence (SLAs) within CS and across internal partner teams (e.g., Engineering, NOC). Post-Mortem Process: Establish a consistent review and follow-up process for major incidents, ensuring lessons learned are integrated back into training and documentation. 2. Customer Lifecycle Management Journey Ownership: Own the operational design and continuous improvement of the core customer journey, from onboarding and ongoing value realization to renewals and offboarding. Program Development: Formalize playbooks and automation for critical CS touchpoints, including training, Quarterly Business Reviews (QBRs), and exit interviews. Gainsight Expertise: Serve as the primary administrator and strategic owner of the Gainsight platform, ensuring it accurately reflects customer health, drives automation, and provides actionable insights to CSMs. 3. Customer Enablement and Adoption Content Strategy: Partner with Product and Marketing teams to define the enablement roadmap, ensuring customers have timely access to the resources needed for maximum adoption and usage. Training Programs: Implement and track customer-facing training and enablement adoptions (e.g., certifications, knowledge base usage). Efficacy Measurement: Develop metrics (e.g., content usage, time-to-value, decreased support tickets) to prove the ROI of customer enablement initiatives. 4. Reporting, Tooling, and Data Focus Business Analyst Role: Act as the lead Business Analyst for Customer Success, deeply evaluating the current tool stack (e.g., Salesforce, Gainsight, BI tools) and recommending tooling and automation solutions to improve CSM efficiency. Data Integrity & KPIs: Define and manage core Customer Success KPIs (e.g., Net Revenue Retention, Churn, Customer Lifetime Value, Health Score). Ensure data accuracy across all platforms. Advocacy Tooling: Design and deploy systems and processes for customer reference programs, testimonials, and case studies, specifically by implementing tooling for the customer to drive advocacy and maximize the pool of satisfied promoters. What You'll Bring to the Team: 10+ years of experience in Customer Experience, Cloud Operations, or Support leadership, ideally in IaaS, AI infrastructure, or enterprise cloud environments. Proven track record building or scaling Customer Operations / Incident Management organizations in a fast-growth technical setting. Strong technical fluency in cloud platforms (GPU, compute, networking, storage) and ability to collaborate effectively with Engineering and SRE teams. Excellent communication and storytelling skills - capable of translating complex operational data into clear insights for executive audiences. Build and scale the global Customer Operations organization, including Incident Management, Customer Lifecycle, Education, and Analytics. Partner closely with Engineering and Cloud Availability teams to improve incident response, reporting, and post-incident learnings. Own IM processes and align with IM playbooks to reduce MTTR and elevate customer communication. Define the customer journey from onboarding through renewal; create playbooks, CTAs, and lifecycle automation to ensure proactive engagement. Oversee data pipelines and dashboards (Zendesk, Gainsight, BigQuery,, etc.) to provide visibility into customer health, incidents, and sentiment. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Compensation Range Compensation will be paid in the range of up to $190,000-$237,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job Description Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About this Role: The Director of Customer Operations will be the strategic and technical backbone of the Customer Organization, responsible for driving operational excellence, efficiency, and scale across the entire customer journey. This role directly manages the systems, data, processes, and programs that enable our Customer Success Managers (CSMs) to maximize customer value and drive advocacy. The ideal candidate is a process architect, a Gainsight expert, and a hands-on data analyst. What You'll Be Working On: You will lead the strategy and execution across four critical operational verticals: 1. Incident Management & Global Coverage 24/7 Incident Strategy: Design, implement, and manage a robust, cross-functional incident management process to ensure full coverage across all time zones for high-priority customer issues. SLA Enforcement: Drive accountability for service level adherence (SLAs) within CS and across internal partner teams (e.g., Engineering, NOC). Post-Mortem Process: Establish a consistent review and follow-up process for major incidents, ensuring lessons learned are integrated back into training and documentation. 2. Customer Lifecycle Management Journey Ownership: Own the operational design and continuous improvement of the core customer journey, from onboarding and ongoing value realization to renewals and offboarding. Program Development: Formalize playbooks and automation for critical CS touchpoints, including training, Quarterly Business Reviews (QBRs), and exit interviews. Gainsight Expertise: Serve as the primary administrator and strategic owner of the Gainsight platform, ensuring it accurately reflects customer health, drives automation, and provides actionable insights to CSMs. 3. Customer Enablement and Adoption Content Strategy: Partner with Product and Marketing teams to define the enablement roadmap, ensuring customers have timely access to the resources needed for maximum adoption and usage. Training Programs: Implement and track customer-facing training and enablement adoptions (e.g., certifications, knowledge base usage). Efficacy Measurement: Develop metrics (e.g., content usage, time-to-value, decreased support tickets) to prove the ROI of customer enablement initiatives. 4. Reporting, Tooling, and Data Focus Business Analyst Role: Act as the lead Business Analyst for Customer Success, deeply evaluating the current tool stack (e.g., Salesforce, Gainsight, BI tools) and recommending tooling and automation solutions to improve CSM efficiency. Data Integrity & KPIs: Define and manage core Customer Success KPIs (e.g., Net Revenue Retention, Churn, Customer Lifetime Value, Health Score). Ensure data accuracy across all platforms. Advocacy Tooling: Design and deploy systems and processes for customer reference programs, testimonials, and case studies, specifically by implementing tooling for the customer to drive advocacy and maximize the pool of satisfied promoters. What You'll Bring to the Team: 10+ years of experience in Customer Experience, Cloud Operations, or Support leadership, ideally in IaaS, AI infrastructure, or enterprise cloud environments. Proven track record building or scaling Customer Operations / Incident Management organizations in a fast-growth technical setting. Strong technical fluency in cloud platforms (GPU, compute, networking, storage) and ability to collaborate effectively with Engineering and SRE teams. Excellent communication and storytelling skills - capable of translating complex operational data into clear insights for executive audiences. Build and scale the global Customer Operations organization, including Incident Management, Customer Lifecycle, Education, and Analytics. Partner closely with Engineering and Cloud Availability teams to improve incident response, reporting, and post-incident learnings. Own IM processes and align with IM playbooks to reduce MTTR and elevate customer communication. Define the customer journey from onboarding through renewal; create playbooks, CTAs, and lifecycle automation to ensure proactive engagement. Oversee data pipelines and dashboards (Zendesk, Gainsight, BigQuery,, etc.) to provide visibility into customer health, incidents, and sentiment. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Compensation Range Compensation will be paid in the range of up to $190,000-$237,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job Description Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About This Role: Crusoe is building a clean cloud for AI and high-performance computing. As we expand our global footprint of GPU-optimized data centers, we are seeking a Director of Cloud Site Operations to lead day-to-day operations across our domestic and international sites. This leader will ensure that Crusoe's cloud platform-powered by 100% clean energy-operates at the highest standards of availability, efficiency, and sustainability. The Director will oversee distributed teams, enforce operational discipline, and drive innovation in how we run and scale next-generation AI data centers. What You'll Be Working On: Operational Leadership Lead 24/7 operations across Crusoe's global fleet of GPU-focused cloud data centers. Ensure world-class uptime, performance, and resiliency while maintaining sustainability goals. Standardize operational playbooks and enforce best practices for safety, security, and compliance. Drive continuous improvement in efficiency (MTTR, PUE, MW utilization, NRC/OpEx per MW). Site Management & Readiness Manage hardware uptime and operational readiness for large-scale GPU clusters (H200, B200, GB200, MI300X, MI355X, GB300, etc.). Ensure observability into performance and readiness across diverse geographies (U.S., Europe, Asia). Team Leadership & Development Lead and develop a distributed global team of site operations managers, engineers, and technicians. Build a safety-first culture focused on reliability, execution, and accountability. Implement scalable staffing and shift models to support rapid growth and international operations. Vendor & Partner Management Manage strategic relationships with colocation partners, OEMs, and service providers. Ensure SLAs are exceeded while balancing cost, quality, and sustainability. Partner closely with engineering, capacity planning, and product teams to align operational readiness with business growth. Risk, Compliance & Security Ensure global adherence to compliance frameworks (ISO, SOC, Uptime Institute, ASHRAE, etc.). Oversee physical and operational security, incident response, and root cause analysis. Maintain operational excellence in high-density, liquid-cooled GPU environments. Executive Reporting & Strategy Provide leadership updates on global site performance, capacity growth, and incident management. Contribute to long-term site strategy, expansion roadmaps, and scaling models to support 300k+ GPU growth. Serve as a thought leader for sustainable AI infrastructure, ensuring Crusoe remains at the forefront of clean compute. What You'll Bring to the Team: 10+ years of experience in data center or cloud infrastructure operations, including 5+ years in senior leadership. Proven success managing global, multi-site operations for cloud or hyperscale environments. Deep knowledge of critical power and cooling systems, including liquid cooling for high-density GPU clusters. Experience building and scaling global teams in high-growth, mission-critical environments. Strong executive communication and cross-functional leadership skills. Willingness to travel internationally (25-40%). Preferred Experience: Background in cloud service providers, hyperscalers, or large-scale colocation environments. Experience with GPU/AI workloads and HPC-optimized facilities. Familiarity with clean energy integration (geothermal, hydro, solar + storage) in data center operations. Expertise in incident management, root cause analysis, and building resilient systems at scale. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300 per month Compensation Range Compensation will be paid in the range of $206,000 - $258,000 + Bonus. Restricted Stock Units are included in all offers. Compensation is determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job Description Crusoe's mission is to accelerate the abundance of energy and intelligence. We're crafting the engine that powers a world where people can create ambitiously with AI - without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that's setting the pace for responsible, transformative cloud infrastructure. About the Role: Crusoe is seeking a Director of Recruiting Operations Manager to lead and develop our recruiting operations team. In this pivotal role, you'll be responsible for designing and optimizing our recruiting processes to ensure they're scalable and efficient. You'll be the key player in leveraging data to drive strategic decisions, ensuring compliance, and managing cross-functional projects that enhance our entire recruitment lifecycle. You'll bring a blend of strategic thinking, hands-on operational expertise, and a knack for leading and developing a high-performing team. What You'll Be Working On: Process Design & Optimization: You'll create scalable and efficient recruiting workflows, from initial intake to the final offer, ensuring consistency and a positive experience for all involved. ATS & Recruiting Tools: You'll manage our Applicant Tracking System (ATS), Ashby, and other recruiting tools, including integrations with platforms like LinkedIn Recruiter and various scheduling and CRM tools. Data & Analytics: You'll build and maintain dashboards to track key performance indicators (KPIs) like time-to-fill, pipeline health, and recruiter productivity, using these insights to inform and influence recruiting strategy. Compliance & Policy: You'll ensure our recruiting practices are compliant with all relevant labor laws, including GDPR and EEOC requirements, as well as internal company policies. Project & Program Management: You'll lead critical recruiting projects, such as new ATS rollouts, candidate experience projects, knowledge based projects, partner enablement along with many others. Cross-functional Collaboration: You'll work closely with various teams, including People Ops, HR, Finance, and Legal, to ensure seamless and integrated processes. Team Leadership: You will build, lead, mentor, a team of recruiting operations coordinators and specialists, guiding their professional growth and managing their day-to-day work. What You'll Bring to the Team: Proven experience in recruiting operations, with a strong background in process design and optimization. Advanced knowledge of Applicant Tracking Systems (ATS) like Ashby, Greenhouse, Lever, or Workday, and other recruiting tools. Expertise in data and analytics, including building dashboards and tracking KPIs, with strong proficiency in tools like Excel/Google Sheets (advanced formulas, pivot tables) and BI tools such as Looker, Tableau, or Power BI. Experience in project and change management, guiding stakeholders through new processes and systems. Strong communication and leadership skills, with the ability to translate complex data into clear, actionable insights for leadership and manage a team effectively. A problem-solving mindset and the ability to anticipate and proactively address operational bottlenecks. Exceptional attention to detail. An adaptable and resilient attitude, thriving in a fast-paced, high-growth environment. This role is required to be onsite in our San Francisco, CA office 5 days/week. Benefits: Industry competitive pay Restricted Stock Units in a fast growing, well-funded technology company Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents Employer contributions to HSA accounts Paid Parental Leave Paid life insurance, short-term and long-term disability Teladoc 401(k) with a 100% match up to 4% of salary Generous paid time off and holiday schedule Cell phone reimbursement Tuition reimbursement Subscription to the Calm app MetLife Legal Company paid commuter benefit; $300/month Compensation Range Compensation will be paid in the range of up to $182,000 -$228,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job DescriptionDescription: The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering eight states, are a blend of commercial and residential, electrical, heating & cooling, and plumbing companies primarily serving the new housing construction market. Since our founding in 1982, our growth has been fueled by the pride and craftsmanship of our team, supported by exceptional project management and industry-leading expertise. As a 100% employee-owned company, we are deeply committed to the success of our team. This sense of ownership is reflected in the professionalism, integrity, and dedication we bring to every project - and in the positive impact we strive to make in the communities we serve. We are actively seeking qualified candidates for the Site Operator position to join our award-winning team. Great Reasons to Join: 10x Employee Voted Top Workplace Highly Competitive Wage Excellent Benefits Package (Health/HSA/Vision/Dental/Life/STD/LTD/Accident and Critical Illness) $15k Company Paid Life Insurance 401(k) Employee Stock Ownership Plan (We are 100% employee owned) Training and Support Paid Time Off and Paid Holidays Advancement Opportunities Paid Apprenticeship and Educational Reimbursement Standard Work Schedule: Monday - Friday 7:00am - 4:00pm. MUST be willing to be flexible as jobs may change. Position Summary: The Site Operator is responsible for the preparation of project sites. Position Responsibilities: Excavate trenches for plumbing installation up to 4' in depth. Backfill trenches with spoils and approved backfill material. Concrete prep and placement for pole light bases, sidewalk repairs, concrete encased trenches, transformer pads, generator pads, and interior housekeeping pads. Review submittals and utilize them to perform layouts and coordinate with other trades. Identify and create RFI's. Manage multiple projects and schedule tasks accordingly. Schedule and participate in inspections. Coordinate and schedule OUPS. Ability to instruct and train workers to excavate, backfill, and install underground conduit and finish concrete. Maintain a clear understanding of the latest edition of the NEC responsibilities that pertain to underground electrical conduits. Generate high-quality work in alliance with the vision and mission of Romanoff Electric. Work to establish, adjust, and maintain work sequences to meet the construction schedule for a given project. Organize and coordinate all the project materials and equipment for each task. Read and interpret specifications, contract documents, and plans, and prepares sketches of proposed work as well as producing layout drawings and code calculations for projects. Analyze and quickly resolve any work problems that may arise and ensure that all deficiencies on any given project are corrected on time. Conduct quality inspections on project sites. Coordinate with all other crafts working on a job site to ensure smooth transitions. Adhere to all safety policies and procedures. Additional duties as assigned. Qualifications: Required: High school diploma or GED. Required: Minimum of two (2) years of experience as an operator and concrete finisher. Required: Understanding of how to read all phases of construction drawings and coordinating with other trades. Required: High attention to detail Required: Ability to operate and navigate through files and software on an iPad tablet. Required: Excellent written and verbal communication skills Required: Excavator certification Required: Skid steer certification Required: Ability to maneuver a trailer. Required: Experience using hand tools, small power tools, shop machines, and heavy equipment. Required: Experience inspecting installation sites. Required: Experience studying work orders, building plans, and installation manuals to determine material requirements and installation procedures. Physical Demands: Must be able to adhere to large amounts of standing, walking, bending, squatting, sitting and lifting. Must be able to pick up, lift, carry and move up to 50 lbs. Must be able to work in all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE. Benefits and Compensation: We provide a comprehensive package of employee benefits including: Medical, Dental, Vision, Life/AD additional voluntary benefits such as STD, LTD, Critical Illness, Accident Insurance, paid vacation, and holidays; 401(k) and company paid Life Insurance, and we are 100% Employee Owned. Must be able to pass a pre-employment drug screen and background check. EEO Statement: We are proud to be an Equal Opportunity Employer and will provide employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws and prohibit discrimination and/or harassment of any kind. Requirements:

Full-time Description The Romanoff Group of Companies, headquartered in Columbus, Ohio, with offices in eleven markets covering eight states, are a blend of commercial and residential, electrical, heating & cooling, and plumbing companies primarily serving the new housing construction market. Since our founding in 1982, our growth has been fueled by the pride and craftsmanship of our team, supported by exceptional project management and industry-leading expertise. As a 100% employee-owned company, we are deeply committed to the success of our team. This sense of ownership is reflected in the professionalism, integrity, and dedication we bring to every project - and in the positive impact we strive to make in the communities we serve. We are actively seeking qualified candidates for the Site Operator position to join our award-winning team. Great Reasons to Join: 10x Employee Voted Top Workplace Highly Competitive Wage Excellent Benefits Package (Health/HSA/Vision/Dental/Life/STD/LTD/Accident and Critical Illness) $15k Company Paid Life Insurance 401(k) Employee Stock Ownership Plan (We are 100% employee owned) Training and Support Paid Time Off and Paid Holidays Advancement Opportunities Paid Apprenticeship and Educational Reimbursement Standard Work Schedule: Monday - Friday 7:00am - 4:00pm. MUST be willing to be flexible as jobs may change. Position Summary: The Site Operator is responsible for the preparation of project sites. Position Responsibilities: Excavate trenches for plumbing installation up to 4' in depth. Backfill trenches with spoils and approved backfill material. Concrete prep and placement for pole light bases, sidewalk repairs, concrete encased trenches, transformer pads, generator pads, and interior housekeeping pads. Review submittals and utilize them to perform layouts and coordinate with other trades. Identify and create RFI's. Manage multiple projects and schedule tasks accordingly. Schedule and participate in inspections. Coordinate and schedule OUPS. Ability to instruct and train workers to excavate, backfill, and install underground conduit and finish concrete. Maintain a clear understanding of the latest edition of the NEC responsibilities that pertain to underground electrical conduits. Generate high-quality work in alliance with the vision and mission of Romanoff Electric. Work to establish, adjust, and maintain work sequences to meet the construction schedule for a given project. Organize and coordinate all the project materials and equipment for each task. Read and interpret specifications, contract documents, and plans, and prepares sketches of proposed work as well as producing layout drawings and code calculations for projects. Analyze and quickly resolve any work problems that may arise and ensure that all deficiencies on any given project are corrected on time. Conduct quality inspections on project sites. Coordinate with all other crafts working on a job site to ensure smooth transitions. Adhere to all safety policies and procedures. Additional duties as assigned. Qualifications: Required: High school diploma or GED. Required: Minimum of two (2) years of experience as an operator and concrete finisher. Required: Understanding of how to read all phases of construction drawings and coordinating with other trades. Required: High attention to detail Required: Ability to operate and navigate through files and software on an iPad tablet. Required: Excellent written and verbal communication skills Required: Excavator certification Required: Skid steer certification Required: Ability to maneuver a trailer. Required: Experience using hand tools, small power tools, shop machines, and heavy equipment. Required: Experience inspecting installation sites. Required: Experience studying work orders, building plans, and installation manuals to determine material requirements and installation procedures. Physical Demands: Must be able to adhere to large amounts of standing, walking, bending, squatting, sitting and lifting. Must be able to pick up, lift, carry and move up to 50 lbs. Must be able to work in all weather conditions (including heat, rain, cold and wind) while wearing appropriate PPE. Benefits and Compensation: We provide a comprehensive package of employee benefits including: Medical, Dental, Vision, Life/AD&D; additional voluntary benefits such as STD, LTD, Critical Illness, Accident Insurance, paid vacation, and holidays; 401(k) and company paid Life Insurance, and we are 100% Employee Owned. Must be able to pass a pre-employment drug screen and background check. EEO Statement: We are proud to be an Equal Opportunity Employer and will provide employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws and prohibit discrimination and/or harassment of any kind.