Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice.
23060 (Richmond, VA)
23320 (Chesapeake, VA)
33634 (Tampa, FL)
89144 (Las Vegas, NV)
75024 (Plano, TX)
19801 (Wilmington, DE)
68521 (Lincoln, NE)
56301 (St. Cloud, MN)
The responsibilities of this role include facilitating in a virtual environment by providing learning with materials that support our US Card curriculum. This individual will partner closely with key business associates providing input as needed, be familiar with adult learning theory, and communicate business intent learning materials effectively in a virtual environment. This will be done through coaching, performance management and people leadership while supporting new hires and internal agents on their learning journey.
Learning Associate Job Description:
* Facilitates both virtual and in person learning experience aligned to industry best practices
* Deliver on identified learning objectives
* Manage challenging classroom situations; oversees performance management of the classroom experience
* Prepare for class in a well-managed way following the Virtual Classroom Guide (class set-up, roster, communication, logistics, technology access, etc)
* Integrate business strategy and priorities into delivery as appropriate
* Partner with appropriate stakeholders to include compliance and other specialty projects
* Consult with clients to understand needs and provide recommendations
* Stay current on team meeting materials & updates
* Complete admin. duties as needed (Class Folder Updates, Weekly Training Report Completion, System access request follow up
* Deliver coaching and feedback to learners
* Able to adapt to different learning styles and technological platforms
What we value:
* Collaboration: You will engage with peers to balance urgency and quality, ensuring that our learners have the necessary information, tools, resources to service our customers .
* Kindness: In our dynamic business environment, you will demonstrate understanding and optimism, serving as a positive change agent who fosters an inclusive and supportive atmosphere.
* Assurance: You will achieve impactful results that enhance the skills and expertise of millions of customers, instilling a sense of trust in our training processes.
Basic Qualifications:
* High School Diploma, GED, or equivalent certification
* At least 2 years of experience facilitating trainings
* At least 2 years of experience in Microsoft Office or Google Suite
Preferred Qualifications:
* 3+ years of experience using facilitator tools such as Zoom, Snag It and virtual training tools
* 3+ years of experience facilitating trainings
Work from Home Technology Requirements
* Secure home office environment that is free from background noise and distractions
* Reliable private internet connection that is not supplied via cellular data or hotspot is required
* A private network that is password protected where you have ownership or line of site sight to every device on the network
* Internet service must be provided by Cable or Fiber Internet Service Providers (ISP)
* Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
* ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
* To validate ISP speeds from a Chrome browser, go to *************** type Speed Test and run from the Google landing page
* Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
Work from Home Location Requirements
Candidates must live within 100 mile radius of 23060 (Richmond, VA), 23320 (Chesapeake, VA), 33634 (Tampa, FL), 89144 (Las Vegas, NV), 75024 (Plano, TX), or 19801 (Wilmington, DE), 68521 (Lincoln, NE), or 56301 (St Cloud, MN) and report in person, when required, with at least 24 hours notice.
We are unable to consider applicants who:
* Do not maintain network-compatible internet access
* Live or work beyond the 100 mile radius of their dedicated location, or
* Live or work in the state of California.
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Plano, TX: $66,700 - $76,100 for Learning Associate
Chesapeake, VA: $66,700 - $76,100 for Learning Associate
Tampa, FL: $66,700 - $76,100 for Learning Associate
Lincoln, NE: $66,700 - $76,100 for Learning Associate
Las Vegas, NV: $66,700 - $76,100 for Learning Associate
Wilmington, DE: $66,700 - $76,100 for Learning Associate
Richmond, VA: $66,700 - $76,100 for Learning Associate
St Cloud, MN: $66,700 - $76,100 for Learning Associate
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$66.7k-76.1k yearly 6d ago
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Part Time Sales Associate
Ace Cash Express, Inc. 4.4
Dayton, OH jobs
Understanding customers' unique needs and recommending appropriate ACE products and services. Communicating effectively with customers, empathizing with their challenges, and building trust. Providing exceptional customer service to foster lasting re Sales Associate, Part Time, Associate, Sales, Retail
* Providing legal support to Agency Finance as a trusted advisor and strategic partner to the transaction teams and other internal partners* Partnering with Agency Finance business partners, Risk and Compliance to evaluate GSE and/or FHA program requirements and develop policies and procedures for compliance, monitoring and reporting* Tracking and managing negotiation of sub-servicing documentation in connection with Freddie Mac securitizations and assist with interpretation of sub-servicing obligations for existing securitizations from an asset management and servicing perspective* Engaging and overseeing outside legal counsel in an effective and efficient manner* Partnering collaboratively with other internal counsel and business teams in the Commercial Bank and across the enterprise* Advising Commercial Bank business partners on communications with external parties, including customers, regulators, partners, industry trade groups and outside law firms* Providing thought and strategic leadership on relevant industry and regulatory developments* Leading projects such as the development of negotiation guidelines and training sessions* Partnering with the Operations team to drive process improvements* Juris Doctor from an accredited law school* Active member in good standing of at least one state bar* At least 4 years of experience as an attorney in a law firm, at a government agency, as a military judge advocate or as in-house counsel* At least 2 years of legal counsel experience focusing on multifamily agency finance transactions* 5+ years of experience in a law firm, in-house legal department, or a combination with a focus on multifamily agency finance transactions (working with Fannie Mae and/or Freddie Mac related transactions)* Working knowledge of commercial real estate lending issues involving title insurance, surveys, zoning, and flood, casualty/liability insurance* Excellent oral and written communication skills* Strong ability to quickly understand the business needs and partner with the business Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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$103k-127k yearly est. 4d ago
Principal Associate, Process Management - Cabela's Program Team (Hybrid)
Capital One 4.7
McLean, VA jobs
Monitor and maintain processes to ensure they are followed correctly and help to resolve issues or escalate when necessary. Maintain and update process documents. Collect and analyze data and measure effectiveness of existing business processes. Communicate updates with internal customers on new and existing processes and provide internal customer support as needed.
This role will ensure we are monitoring, maintaining, and improving team processes and client interactions. Some example work streams are:
* Evaluate our client team interactions and determine where to invest
* Build client relationships and manage our interaction model
* Manage our program delegated authority for promotions, acquisition offers, etc.
* Evaluate Capital One risks related to the partnership
General Responsibilities:
* Monitor process to ensure it is followed correctly by the business; correct issues or escalate with manager if controls are not working as planned.
* Write process maps, procedures, or other artifacts and may maintain/ update documentation for new and existing processes.
* Draft, test and revise work instructions, gain relevant approvals and ensure regular reviews take place.
* Collect, analyze and measure process data on the effectiveness of business processes, to initiate sustainable, repeatable, and quantifiable business practices and procedures; role may make improvements to processes.
* Research best practices.
* Collaborate with teammates on larger initiatives; may participate on cross-functional project teams and provide input for process improvement initiatives.
* May develop project plans to execute process development and/or re-engineering.
* Communicate updates with internal customers on new or existing processes; may include communications at the executive level; may provide customer service or training to users on process updates or rollouts; may deliver presentations.
* May perform the process or parts of the process as needed.
Basic Qualifications:
* High School Diploma, GED or equivalent certification
* At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
* At least 1 year of experience with Microsoft Office or G Suite
Preferred Qualifications:
* Bachelor's Degree or military experience
* 3+ years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
* 2+ years of experience supporting, partnering and interacting with internal business clients
* PMP, Lean, Agile or Six Sigma certification
* Strong communication, problem solving and collaboration skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $98,900 - $112,900 for Principal Process Manager
McLean, VA: $108,900 - $124,300 for Principal Process Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Job Classification:
Finance & Accounting - Finance & Accounting
A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE
As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.
We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers!
If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today.
At PGIM, You Can!
What you can expect:
Assist in the annual budgeting and quarterly forecasting processes
Collaborate with team members and business partners to gather and analyze financial data
Help maintain financial models and tools (e.g., Anaplan) used for forecasting and planning
Prepare and review monthly and quarterly financial reports, including variance analysis
Support the development of presentation materials for leadership meetings
Participate in benchmarking studies and competitive analysis
Contribute to process improvement initiatives within the finance team
Gain exposure to strategic projects and cross-functional collaboration
The current employee work arrangement for this position is Hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.
What you will need:
Bachelor's degree in Finance, Accounting, Economics, or a related field
Strong analytical and problem-solving skills
Excellent attention to detail and organizational abilities
Effective written and verbal communication skills
Proficiency in Microsoft Excel and other MS Office tools
Eagerness to learn, grow, and contribute in a team-oriented environment
Internship or academic project experience in finance or data analysis is a plus
*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.
Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $70,000 to $80,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
What we offer you:
Market competitive base salaries, with a yearly bonus potential at every level.
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.
$70k-80k yearly Auto-Apply 58d ago
Senior Manager, Senior Counsel - Capital One Software International Counsel (Hybrid)
Capital One 4.7
Chicago, IL jobs
Capital One Software provides enterprise B2B software and data management solutions to help other businesses accelerate their cloud journeys, manage cloud costs, and secure sensitive data. These products are based on tools Capital One developed internally to support its own large-scale cloud and data management operations, making the bank's technology innovations available to the wider market. The Capital One Software Legal team needs help to support this high growth business.
In this role, you will be the business counsel for Capital One Software's highly visible and strategic international expansion. Capital One Software currently has customers in the U.S. and seeks to quickly increase its global footprint by offering its flagship products, Slingshot and Databolt, internationally. This requires dedicated legal expertise to navigate the complex challenges of global B2B software sales. This role is essential for enabling our Go-To-Market teams and ensuring our expansion is executed in a well-managed and compliant manner.
You will oversee all legal advice across international markets for both existing and new product launches. You will work closely with business leaders to understand the business intent, work with outside counsel and/or internal subject matter experts to identify legal obligations and risks, and then provide recommendations to help the business effectively manage those risks, including by revising user-facing content, drafting product terms and disclosures, and assisting with contractual modifications. Due to the business' rapid international growth, this is a highly visible role within the Legal Department and Capital One and offers a chance to develop meaningful relationships across the enterprise. You should be comfortable thinking "outside the box". Your (to be learned) understanding of Capital One's banking history and technology journey, the commercial software industry, and applicable international law will allow you to work around the corners of novelty.
A successful candidate will display:
* Excellent communication skills
* Top-shelf judgment
* A desire to work collaboratively
* The ability to influence and drive consensus
* A successful track record of thriving in a dynamic environment
* Willingness to tackle new challenges and novel legal issues
Specific responsibilities include, but are not limited to:
* Providing strategic, clear and contextualized legal advice to business development, go to market, marketing, operations, product development, and tech teams on a variety of complex issues and topics
* Translating applicable laws, regulations, and legal requirements into actionable advice
* Collaborating with international colleagues and outside counsel to ensure compliance with applicable foreign laws and regulations
* Developing and maintaining legal resources that are required for products, such as terms of service and other disclosures
* Helping design and implement legal department and compliance processes to keep up with our growth and facilitate further expansion
* Building relationships and collaborating with business stakeholders across Capital One
* Understanding business needs and providing appropriate solutions to reach the desired goals
* Working autonomously, but also working collaboratively with other members of the Legal Department to provide advice in a consistent, well-reasoned manner
Basic Qualifications:
* Juris Doctor from an accredited law school
* Active member in good standing of at least one state bar
* At least 4 years of experience as an attorney in a law firm environment, at a government agency, as a military judge advocate, or as in-house counsel
Preferred Qualifications:
* 5+ years of experience as an attorney in a law firm, at a government agency, as a military judge advocate, or as in-house counsel
* 2+ years of experience in advising technology companies or banks
* Experience advising technology or financial services companies on marketing, regulatory, or product development matters
* Experience advising multinational companies on international aspects of their operations
* Ability to build collegial and effective relationships with attorneys, business managers, creative teams, analysts, project managers, and corporate compliance professionals
* Excellent written and oral communication skills with the ability to influence others
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $175,500 - $200,300 for Sr. Manager, Sr. Counsel
McLean, VA: $193,000 - $220,300 for Sr. Manager, Sr. Counsel
Plano, TX: $175,500 - $200,300 for Sr. Manager, Sr. Counsel
Richmond, VA: $175,500 - $200,300 for Sr. Manager, Sr. Counsel
Riverwoods, IL: $175,500 - $200,300 for Sr. Manager, Sr. Counsel
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$193k-220.3k yearly 6d ago
Forensic Accounting Intern
Meaden & Moore 3.7
Dublin, OH jobs
Job Description
Firm:
Meaden & Moore is a leading CPA and business consulting firm, recognized for excellence in both the workplace and with our clients. We are a nine-time winner of The Plain Dealer's Top Workplaces, a seven-time recipient of Ohio Magazine's Best Places to Work and consistently ranked among the Top 50 Best of the Best Firms by Inside Public Accounting. These accolades highlight how our firm is managed and reflect our commitment to fostering a supportive and dynamic environment-one that nurtures career growth and provides long-term opportunities for advancement, leadership, and potential ownership.
Since 1919, we have been dedicated to delivering exceptional professional services across accounting, tax, forensic, and consulting disciplines. Our expert team-CPAs, CFEs, CFFs, advisors, and auditors-brings deep expertise, insight, and tailored strategies to help clients navigate complex challenges, enhance business success, and thrive in today's global economy.
Investigative Accounting Internship positions available:
August 2026 - December 2026
Start and End Dates are flexible.
Both part-time and full-time internships are available for this role. Part-time internships require 20 - 29 hours per week, while full-time internships require a minimum of 30 hours per week, with an expectation of up to 40 hours. This opportunity is fully onsite.
Opportunity:
During your internship, you'll get real-world experience working with talented professionals in investigative accounting engagements that involve working with commercial property insurers in evaluating physical damage and business income losses suffered by businesses resulting from catastrophes. Projects may include reviewing and analyzing historical financial and industry information, revenue and expense projections, insurance claim evaluations and economic damage evaluations. Assignments provide exposure to a wide range of industries from small local retail stores to multinational entities.
Qualifications:
The successful candidate will meet the following requirements:
* Junior or senior level student
* Accounting major
* Minimum 3.0 GPA
* Proficient understanding of Microsoft Windows and Office applications, especially Microsoft Excel skills that are considered to be an intermediate or advanced level. The candidate should also be open to training in other Windows-based applications.
* Motivation and enthusiasm! Our clients have come to expect high levels of service and expertise. We seek self-starters who demonstrate an interest in learning new skills and concepts, then put them to work for our clients.
Our Commitment to Diversity and Inclusion:
Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and company's achievement as well.
We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique.
Compensation:
Determining actual compensation relies on many factors including individual candidate experience, qualifications, and comparable benchmarks. Base compensation for this role typically ranges between $30 - $32 an hour.
Job Classification:
Investment Management - Investment Operations
A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE
As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world.
We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers!
If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today.
At PGIM, You Can!
What you will do
Investment Reporting, a division of PGIM, has an opening available for an Analyst in the Management Reporting and Analysis group. The position is primarily responsible for the preparation of daily, weekly, monthly, quarterly, and annual investment compliance reports for the Securities Trade Monitoring group of Prudential. In addition, the associate will complete various TIC (Treasury International Capital) reports which are sent to the Federal Reserve Bank of NY, and filed with the US Treasury, that report cross border transactions are also a reporting requirement for the position.
The Analyst will be responsible for handling monthly and quarterly reporting of Assets Under Management for PGIM and Prudential Financial and will support various businesses such as client management, finance, marketing, and retirement. The Analyst will research and resolve discrepancies in the various reports as well as handle ad-hoc requests.
This position is based in Newark, NJ or Tampa, FL and will follow a hybrid schedule (3 days in office). Our organization follows a hybrid work structure where employees can work remotely and/ from the office, as needed, based on demands of specific tasks or personal work preferences. Working from the office is encouraged when working on tasks that require a high degree of collaboration.
What you can expect
Daily, monthly, and quarterly review and compilation of various compliance reports
Processing of workflows for onboarding of new clients and funds for reporting purposes
Participate in the monthly and quarterly reconciliation of Assets Under Management for PGIM and Prudential
Partner with various Compliance, Finance, Marketing, Legal, and other internal teams for ad hoc reporting
What you will bring
Daily review of limit monitoring dashboards & reports
Bachelor's degree in accounting, Finance or related field.
Strong quantitative and analytical skills
Proficiency in the MS Office Suite: Word, Excel, PowerPoint, etc.
Knowledge of investment accounting and of various investment instruments
High level of self-motivation and dedication
Strong attention to detail
Excellent written, verbal, and interpersonal skills
Ability to work independently and also as a member of a team.
What will set you apart?
Strong leadership and organizational skills
Client focused and results oriented work ethic
Strong attention to detail with the ability to summarize and communicate complex issues effectively, both orally and in writing
Prior background / internship experience in investment management or financial services Industry is strongly preferred.
*We know not everyone will meet 100% of the requirements, however we encourage you to apply if you think your skills are a good fit for this role.
Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $60,000 to $70,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance.
What we offer you:
Market competitive base salaries, with a yearly bonus potential at every level.
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.
$60k-70k yearly Auto-Apply 2d ago
PGIM - Associate, RFP Writer (Hybrid)
PGIM 4.5
Newark, NJ jobs
Job Classification:
Sales - SalesA GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE
As the Global Asset Management business of Prudential, we're always looking for ways to improve financial services. We're passionate about making a meaningful impact - touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading global asset managers! If you're not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that's investing in your future by shaping tomorrow today. At PGIM, You Can!
What you will do
We are looking for an astute, determined professional like you to join our RFP team as an RFP Associate. The team sits within the Business Development organization and collaborates closely with Product Strategy and Portfolio Management. This rewarding opportunity will enable you to make a big impact in our organization, so if this sounds exciting, then PGIM might be the place.
This is a hybrid role based in Newark, NJ, where the team is working 3 days a week in the office.
What you can expect
Assist with RFP requests, investor diligence inquiries, and market surveys
Track, coordinate, and complete requests
Confirm source-data accuracy and appropriate application in responses
Ensure clarity, brevity, and consistency
Coordinate with internal stakeholders (portfolio teams, business development, legal, compliance, and others) to:
Gather information and tailor responses
Ensure timely delivery of proposals
Project-manage document completion
Fulfill internal requests for information used for standard and ad hoc client reporting
Manage Consultant Database Updates
Maintain updated content in our RFP database
Collaborate with a team of experienced RFP / Investor Services colleagues located across the globe
What you will bring
3+ years of marketing, product marketing, client services, or RFP experience
Excellent communication skills, both verbal and written;
Advanced knowledge of Microsoft office suite, using styles and formatting in Word and Excel
Outstanding project management, relationship management, and organizational skills
Ability to work in a fast-paced, deadline-driven environment
High degree of professionalism and client service mindset
Excellent writing, verbal, and editing skills
What will set you apart?
Knowledge of Private Credit &/or Private Real Estate (Equity/Debt) markets preferred
*PGIM welcomes all applicants, even if you don't meet every requirement. If your skills align with the role, we encourage you to apply.
Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $95,000 - $115,000. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits.
#LI-Hybrid
#LI-SC1
What we offer you:
Market competitive base salaries, with a yearly bonus potential at every level.
Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
401(k) plan with company match (up to 4%).
Company-funded pension plan.
Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email *************************************** to request assistance.
$95k-115k yearly Auto-Apply 40d ago
Network Engineering Intern
Commonwealth of Massachusetts 4.7
Chelsea, MA jobs
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The Executive Office of Technology Services and Security (EOTSS) is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged with driving the ongoing alignment of business and technology across the Commonwealth's Executive Branch, EOTSS oversees and manages the enterprise technology, digital infrastructure and services, as well as the Commonwealth Security Operations Center and an enterprise Standard Operating Environment that includes an information security and risk management framework for over 125 state agencies and over 43,000 state employees. We directly serve our constituents by providing digital services and tools that enable taxpayers, drivers, businesses, visitors, families and other citizens to do business with the Commonwealth in a way that makes every interaction with government easier, faster, and more secure.
Our Mission: We provide technology leadership across the Commonwealth to enhance the quality of public service and foster positive community outcomes.
About the Role
EOTSS is seeking to hire a Network Engineer Intern to join the EOTSS Network Engineering Team. The EOTSS Networking Engineering Team provides reliable Network Services and support to all Commonwealth of Massachusetts customers. The networking services provided by the team include network design, implementation, installation, and management. The Network Engineering Team is especially skilled in and specializes in complex routing configurations, wireless networking, and the use of Visio for creating diagrams in support of the infrastructure. The team provides Tier two support to the Network Operations Team and routinely joins Major Incident conference bridges to help with troubleshooting incidents to their resolution.
The Network Engineer Intern will learn what it is like to be part of day-to-day operations. The intern will observe and participate in various incidents and change management processes. The intern will also have exposure to documentation and diagram updates. The intern will work closely with our Network Analysts and Network Engineers with asset inventory reconciliation.
The primary work location for this role will be 200 Arlington Street Chelsea, Massachusetts 02150. The work schedule for this position is Monday through Friday, 8\:00AM to 4\:00PM EST. This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed.
This internship is a part-time opportunity, requiring approximately 22.5 hours per week, though we are open to considering candidates interested in a greater commitment. Applicants must be currently enrolled students at a higher education institution.
Preferred Skills & Qualifications
Understanding of TCP IP (IP addressing)
Understanding of network concepts
Local Area Networks (LAN)
Wide Area Networks (WAN)
Network Management
Basic security networking concepts
Working knowledge/experience with Microsoft Office Suite and Office 365
Analytical and problem-solving abilities
Customer service skills
Excellent communication and writing skills
Self-motivated and ability to learn quickly
Ability to prioritize work/specific incidents
All offers of employment into this position are conditional and subject to passing\: a Massachusetts Criminal Background Check (CORI); a security clearance (fingerprinting) consistent with IRS and/or public safety requirements; and security training.
First consideration will be given to those applicants that apply within the first 14 days.
Please see Preferred Qualifications.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
$59k-71k yearly est. Auto-Apply 32d ago
Call Center Service Representative - Remote (12:30 pm-9:00 pm) - IDAHO- March 4, 2026
Zions Bancorporation 4.5
Ammon, ID jobs
**It's Always a Great Day at Zions Bancorporation!** We are transforming what it means to work for a financial institution. Our people are what set us apart and make us great. Together we are building a culture that values diversity, celebrates growth, and creates a place of belonging for all our team members. We are committed to helping our people grow, develop, and advance in their careers - 33% of our job openings are filled by internal candidates. Our Workforce of the Future, Diversity, Equity, and Inclusion (DEI) programs, and Up-Skilling initiatives will open doors for you to build your network across the organization, strengthen your technical and soft skills, and give you opportunities to volunteer in the local communities that we serve. We believe that investing in your success and well-being is an investment in our customers and our business.
**Your Purpose**
+ Help every customer feel valued by your words and actions
+ Inspire our customers to tell someone about their positive experience
+ Deliver meaningful solutions for our customers through inbound phone interactions
+ Seek to add value to each customers' experience by sharing your knowledge of our products and services
+ Develop your skills and knowledge in technology, banking, and leadership to help grow your career
+ Build meaningful relationships with our customers
**What You Can Expect**
+ 100% fully remote position (requires internet connection and workspace free from distractions)
+ 11 weeks virtual online training that begins Wednesday, March 4 at 12:30 pm MST
+ Paid training hours Monday-Friday, 12:30 pm-9:00 pm MST
+ **Starting hourly wage of $17.00**
+ Are you bilingual in Spanish? Upon completion of training and passing a Spanish language assessment, you will receive an additional $.75 per hour.
+ After 6 months or less of proven performance, you are eligible for cross training and an additional $.75 per hour.
+ Milestone Bonus at 6 months ($500), 12 months ($1,000), and 18 months ($1,500)
+ Flexibility to help you balance life and work; fulltime, part-time, and flexible shifts available after training
**What Makes You a Great Fit?**
+ **_You must live within 90 miles of an ID location_**
+ Passion to serve others, learn continuously, and contribute positively to our culture
+ Enjoy interacting with customers using your outstanding communication skills
+ Experience helping customers solve problems, educate on products/services, and putting the customer first
+ Knowledge of banking and financial services, a plus
+ Knowledge of various computer software, ability to navigate multiple systems, and strong keyboarding skills
+ High School diploma or equivalent
**Don't meet every requirement? Studies have shown women and historically marginalized populations are not as likely to apply to jobs unless they meet each qualification. We are dedicated to building a diverse, equitable, and inclusive workplace. If this job appeals to you but your past experience doesn't align perfectly with the qualifications in the job description, we encourage you to apply anyway. You may be a great fit for Zions Bancorporation.**
**What Makes Us a Great Fit?**
+ Culture committed to your success
+ 100% remote, work from home - save money, save commute time
+ Competitive pay, plus monthly incentive opportunities
+ Medical, Dental and Vision Insurance - START DAY ONE!
+ Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
+ Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
+ Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
+ 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
+ Mental health benefits including coaching and therapy sessions
+ Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
+ Employee Ambassador preferred banking products
+ Monthly contests to keep things fun and rewarding
+ Professional development/leadership development opportunities.
**Testimonials: See yourself at Zions**
_"When I started here at the Call Center, I thought I would only give this a three-month try but getting to know the people I work with, found a work family which I felt I had to be a part of. Fourteen years later, I'm still here because of the wonderful work environment that was afforded to me!"_
_"Zions Bank is so willing to invest in people, and if you want to accomplish something here the leadership will help you every step of the way. I have had nothing but support and encouragement throughout my time here and have been given an opportunity to truly make Zions Bank my career."_
**Req ID:** 069482
Equal Opportunity Employer
It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws.
If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at **************, Mon.-Fri. between 9 a.m. - 5 p.m. MST.
Click here to view applicable Federal, State and/or local employment law posters.
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Insurance Verification Specialist? Globe Life is looking for an Insurance Verification Specialist to join the team!
In this role, you will verify life and health insurance applications directly with potential customers. This is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly affects whether the Company will decline or issue a policy.
This is a remote/work-from-home position. We have part-time positions with morning and evening shifts available.
What You Will Do:
* Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment.
* Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed.
* Clearly explain the application process to potential customers.
* Accurately complete additional paperwork as needed.
* Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database.
* Transfer calls to the appropriate department as needed.
* Successfully meet the minimum expectation for departmental key performance indicators (K.P. I's).
What You Can Bring:
* Minimum typing requirement of 35 wpm.
* Excellent oral and written communication.
* Superior customer service skills required - friendly, efficient, good listener.
* Proficient use of the computer, keyboard functions, and Microsoft Office.
* Ability to multitask and work under pressure.
* Knowledge of medical terminology and spelling is a plus.
* Excellent organization and time management skills.
* Must be detail oriented.
* Have a desire to learn and grow within the Company.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full-time and/or part-time based on the position specifications.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: McKinney, TX
$28k-31k yearly est. 14d ago
Part Time Mortgage Underwriter - In Office
National Mortgage Staffing 3.9
Mentor, OH jobs
Mortgage Underwriter
Schedule: Part-Time - 16 hours per week
Work Days: Monday & Tuesday or Thursday & Friday
Compensation: $70,000 annually (prorated)
Our client is seeking a part-time Mortgage Underwriter to support increased production volume within their mortgage department. This role is responsible for evaluating and decisioning mortgage loan applications in compliance with established policies, FNMA guidelines, and applicable government regulations.
Key Responsibilities:
• Review and evaluate mortgage loan files to ensure borrower, property, and loan terms meet underwriting standards
• Approve, suspend, or decline loan applications based on guidelines
• Review documentation including 1003 and 1008 forms, title reports, trust documentation, and insurance policies
• Ensure closing documents are complete, accurate, and compliant within required timeframes
• Communicate underwriting decisions clearly and professionally to all involved parties
• Maintain strict adherence to regulatory and internal compliance standards
• Respond to messages and correspondence within 24 hours
• Meet established quality and productivity expectations
Qualifications:
• Minimum 2 years of mortgage underwriting experience or related lending role
• Working knowledge of FNMA underwriting guidelines
• Strong communication and organizational skills
• Proficiency with underwriting systems such as Desktop Underwriter (DU)
• Ability to work on-site and maintain consistent part-time schedule
National Mortgage Staffing does not set the requirements for this role. All criteria is established by the hiring company.
Thank you for your interest!
If your background aligns with our clients needs, one of our Recruiters will reach out. Please Check your spam folder and voicemail for messages from our recruiters.
Unfortunately due to high volumes of applicants, we may not be able to respond to those who are not a fit. If you do not hear from us regarding this application, please know we do appreciate your interest and encourage you to continue to keep an eye on our website for new opportunities.
$70k yearly 12d ago
Manager, Workday HR Admin & Product Owner
Globe Life Inc. 4.6
McKinney, TX jobs
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Manager, Workday HR Admin & Product Owner? Globe Life is looking for a Manager, Workday HR Admin & Product Owner to join the team!
In this role, you will serve as a key strategic business leader at the intersection of HR process, people, and technology - driving innovation, efficiency, and excellence in our people systems. This role will partner with business leaders and IT to enhance the vision for Workday's HCM functionality, ensuring workflows align with business objectives, meet compliance requirements, and deliver excellent employee experience. Acting as the voice of the customer within HR Technology as the Product Owner, the Manager will collaborate closely with HR leaders, IT technical teams, and stakeholders to translate strategic priorities into scalable Workday solutions that enable data-driven decisions and operational success.
As the Manager of the HR Admin team, this role will lead and develop Workday administrators, each specializing in specific workstreams such as Core HCM, Compensation, Benefits, Learning, Talent, and Payroll. The Manager will oversee productivity, ensuring their collective work aligns to a unified product vision and consistently delivers value-driven support to the organization.
This is a remote / work-from-home position.
What You Will Do:
* Product Owner Responsibilities:
* Own and prioritize the product backlog for Workday HCM features based on business value, stakeholder feedback, and technical dependencies.
* Translate business requirements into detailed user stories with clear acceptance criteria and definition of final deliverables.
* Collaborate directly with development and configuration teams to ensure user stories are well-defined and actionable.
* Facilitate sprint planning, backlog refinement, and sprint reviews to maintain development velocity and quality.
* Conduct regular stakeholder demos and gather feedback to validate deliverables and inform backlog priorities.
* Make tactical product decisions within the established product roadmap and strategy.
* Coordinate user acceptance testing and validate that delivered features meet acceptance criteria.
* Manage release coordination with IT teams to ensure proper testing and deployment processes.
* Serve as the primary point of contact between HR stakeholders and the technical delivery team.
* People Leadership Responsibilities:
* Lead and develop a team of Workday HR administrators across Core HCM, Compensation, Benefits, Talent, Learning, and Payroll modules.
* Set clear performance expectations and provide regular coaching and feedback to team members.
* Conduct performance reviews and create individual development plans aligned with career growth objectives.
* Foster cross-functional collaboration and knowledge sharing among team members to build expertise across modules.
* Ensure team adherence to governance standards, security protocols, and best practices.
* Manage team capacity and workload distribution to optimize delivery and prevent burnout.
* Recruit, onboard, and retain top talent for the Workday administration team.
What You Can Bring:
* Bachelor's degree in business administration, computer science, or related field.
* 3-5 years Workday HCM experience with hands-on configuration and administration.
* 2-3 years of leadership experience with technical or HR teams.
* Workday certification, preferred.
* Knowledge of employee lifecycle, compensation planning, benefits administration, talent management, and payroll operations.
* Knowledge of data privacy, compliance requirements, and security protocols.
* Understanding of Workday APIs, data flows, integration requirements, and system architecture principles.
* Scrum, sprint planning, backlog management, and user story writing.
* Able to translate business needs into technical language and specifications.
* Relationship and expectation management across multiple departments.
* Able to balance competing priorities based on business value, technical constraints, and stakeholder priorities.
* Understanding of UAT processes and validation of acceptance criteria.
* Understanding of HR processes and compliance requirements.
* Experience creating clear requirements, process maps, and decision logs.
* Able to translate between technical and business stakeholders.
* Successful record of leading teams through system updates and process improvements.
* Development of team members' technical, professional, and specialized functional skills.
* Able to facilitate successful cross-training programs.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: McKinney, TX
About Us
We seek motivated, positive, and energetic individuals with a passion for teaching financial literacy basics, adding value, and inspiring families to dream again. We are the fastest-growing financial services brokerage in the world to meet a growing demand for financial literacy and support, not only in the United States but globally.
Our World-Class Training and Development Program will prepare you to achieve independence and gain the skills necessary to succeed as an entrepreneur. If you're new to the industry, you'll find our part-time options ideal for transitioning at your own pace to a full-time role.
Role Description
Teach the basics of financial literacy i.e how money works, how it grows, and how taxes work
Conduct Financial Needs Analysis to uncover financial goals of the client
Formulate tailored financial plans for them
Narrow down the best company that fits the clients needs out of the 25+ platinum providers we have on our shelf
Conduct semi annual and annual reviews
Experience
All experience levels are welcome, you'll be partnered with an experienced and successful broker who will guide you through every step, ensuring you're fully equipped to succeed. Our team is composed of individuals from diverse backgrounds doctors, nurses, lawyers, realtors, construction workers, military personnel, and more.
Helpful traits and skills include:
Entrepreneurial Mindset
Leadership
Self-Motivation
Organization & Initiative
High Ambition & Positive Energy
Work Schedule & Benefits
Flexible Schedule & Remote: The pandemic reshaped this industry, allowing us to support families, individuals, and business owners across the U.S. via Zoom. You'll have the flexibility to design your workday around your life and/or current employment.
Personal & Professional Growth: Benefit from our world-class training and mentorship programs designed to help each team member achieve their full potential with achievable advancement opportunities.
Cutting-Edge Technology: Multiple partnerships with fintech companies that offer proprietary software to streamline the client experience.
Rewarding Career: Make a lasting difference by teaching financial literacy and helping people achieve their financial dreams and goals, while also protecting their families.
Supportive Team Environment: Our successful plug-and-play system, paired with friendly competition, motivates our team to reach outstanding achievement levels.
Compensation
Financial Services is the most lucrative industry in the world, 100% Uncapped Commission- varies by client can be a $2,000, while another client can be a $10,000
Multiple income streams: Personal Income, Agency Bonus, Agency Income, Yearly Renewals 1-2%, and Referrals
Biweekly paydays every Tuesday and Friday (Paid 8 to 9 times a month)
Non-Negotiable Qualifications
Willingness to get licensed in 7-10 days via a state-approved course
Ability to pass a background check
Legally authorized to work in the United States
No Felonies
Find us on:
Instagram | LinkedIn | TikTok | GFI Website
$40k-61k yearly est. 60d+ ago
Sr. Life Insurance Underwriter (Remote)
Globe Life and Accident Insurance Company 4.6
Remote
At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Sr. Life Insurance Underwriter? Globe Life is actively networking with experienced Sr. Life Insurance Underwriters who are open to new opportunities!
In this role, you will be responsible for evaluating life insurance applications, making critical decisions on risk selection, and determining whether to issue standard rates or decline applications. Guided by underwriting standards and written guidelines, you'll implement underwriting policies and procedures to efficiently process new business while also collaborating with other departments.
This is a remote / work-from-home position.
What You Will Do:
Screen life insurance applications, including trial applications, to select risks and determine standard, rate, or reject disposition.
Implement underwriting policies and procedures for new business processing and other department processes.
Utilize Swiss Re Underwriting manual and internal company notes to implement medical guidelines.
Report and interpret MIB codes, as well as evaluate results of oral saliva tests and agent verification calls.
Review and assess motor vehicle records (MVRs), prescription histories (Rx), medical records (APSs), and paramedical exams/lab results.
Respond to customer inquiries regarding dispositions and evaluate health information received with add-ons, modifications, and reinstatements.
Act as the underwriting contact for top-level Agents for information and escalated issues, handling sensitive cases and positive drug screens.
Manage aging cases and referrals from other underwriters and screeners.
Assist in training underwriters and screeners and support other necessary underwriting areas as directed by department management.
What You Can Bring:
Some college coursework; Bachelor's degree preferred; will consider 5+ years of life insurance experience in place of a degree.
Required certifications: LOMA 280/281, LOMA 290/291; pursuit of FLMI preferred; consideration given to other industry courses.
Mandatory certification in LOMA Underwriting (UND) and knowledge of medical terminology.
Minimum of 3 years' experience in an Underwriter role or above.
Daily application of critical thinking and complex problem-solving skills.
Strong verbal and written communication skills.
Proficiency in PC skills, including Excel, MS Word, and MS Outlook; familiarity with MS Access is a plus.
Applicable To All Employees of Globe Life Family of Companies:
Reliable and predictable attendance of your assigned shift.
Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
$49k-86k yearly est. Auto-Apply 18d ago
Shelter Exits & Stabilization Manager
Commonwealth of Massachusetts 4.7
Boston, MA jobs
Executive Office of Housing and Livable Communities (EOHLC) is seeking a Shelter Exits & Stabilization Manager/M5 in the Division of Housing Stabilization!
AGENCY MISSION:
The Executive Office of Housing and Livable Communities (EOHLC) is charged with creating more homes in Massachusetts and lowering housing costs for residents.
The mission of the Division of Housing Stabilization is to ensure that homelessness is rare, brief, and non-recurring. Formerly known as the Department of Housing and Community Development (DHCD), EOHLC works with municipalities, local housing authorities, non-profit organizations, and development partners to provide affordable housing options, financial assistance, and other support to Massachusetts communities.
OVERVIEW OF ROLE:
The Division of Housing Stabilization, along with the programs it oversees, is in transformation as the Commonwealth faces unprecedented demand for homelessness prevention and shelter services while faced with housing supply shortages. After a period of rapid expansion and crisis, the program and organization running it are planning and building the team within the Division for long-term stability. The Shelter Exits and Stabilization Manager is a critical new role supporting the newly formed Exits and Stabilization team.
The Shelter Exits and Stabilization Manager (hereinafter known as “the Manager”) is directly involved in the development of policies and strategies. Additionally they are responsible for leading and overseeing the implementation of policies and procedures to increase the number and quality of exits from the Emergency Assistance (EA) program, including overseeing the day-to-day administration of exit and stabilization programs. The Manager works closely with the exit workstream leads and family shelter leads to ensure effective and efficient collaboration across teams in support of the mission of exiting and stabilizing families from the Shelter system. The Manager of Shelter Exits and Stabilization contributes to the agency's mission of ensuring homelessness is rare, brief, and non-recurring through increasing family access to appropriate and sustainable housing solutions, employment opportunities, and supportive services.
DUTIES AND RESPONSIBILITIES (NOT ALL INCLUSIVE):
1.Policies:
· Directly involved in the development of policies and strategies to enable successful exits. Oversee implementation of the shelter length of stay policy, responsible for escalations, program management, and coordination across the EA shelter system
2.Oversight:
· Oversee and further optimize systems, processes, and day-to-day operations across rehousing, stabilization, and employment.
3.Technology & Reporting:
· Develop and implement processes with related technology platforms to enable EOHLC to track the outcomes for families exiting EA shelter over time.
· Responsible for reporting and performance monitoring for exit and stabilization programs.
4.Collaboration:
· Collaborate with the Director of HomeBASE and Rapid Re-housing on the development of a formalized stabilization team and program.
5. Supervision:
· Provide leadership and guidance to staff including completing performance appraisals, supervising staff work and providing ongoing support
PREFERRED QUALIFICATIONS:
1. Proven experience in management and supervisory roles within public sector, with a track record of successful program management.
2. Experience working with State and Federal programs with complex regulations and policies and the demonstrated ability to develop necessary strategies for effective implementation.
3. Ability to manage multiple tasks simultaneously as a result of effective planning, delegation and communication.
4. Demonstrated intermediate proficiency using Word, Excel and Outlook.
5. Strong understanding of operational processes and best practices, particularly in the context of contractor support and engagement.
6. Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
7. Strategic thinker with the ability to analyze complex issues, develop innovative solutions, and drive results.
8. Experience in government or other public sector industry or a related field is highly desirable.
9. Demonstrated ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
10. Experience in program evaluation, performance management, or process improvement initiatives.
11. Experience in housing assistance or social services is a plus.
COMMENTS:
Please upload resume and cover letter.
This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days, as needed.
Salary placement is determined by years of experience and education directly related to the position and the Human Resources Division's Recruiting Guidelines. In the case of a promotional opportunity, the salary provisions of the applicable collective bargaining agreement will apply to placement within the appropriate salary range.
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
PRE-OFFER PROCESS:
A background check will be completed on the recommended candidate as required by the regulations set forth by the Human Resources Division prior to the candidate being hired.
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System Requirements
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the required experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the required experience.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
$27k-33k yearly est. Auto-Apply 60d+ ago
Customer Consultant I - 19 hours (Hybrid)
Ion Bank 3.7
Naugatuck, CT jobs
Job Type: Hourly, Part Time, 19 hours - Hybrid Schedule: Wednesday, Thursday, Friday 3:00PM to 8:00PM Saturday 10:00AM to 2:00PM
Who We are:
At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day.
As a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!
Who we are seeking for this role:
The ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety & Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people.
As a Customer Consultant 1 you are responsible for:
The delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations.
Responsibilities:
Employee is required to attend work.
Ensure company service standards are continually achieved in area of responsibility.
Project a positive and highly professional image of the Bank by providing high quality customer service.
Recognize and assume responsibility for contributing to the Bank's strategic growth and service goals through excellent customer service, product knowledge and product referrals.
Stays current on policies and procedures to limit the number of times customers are transferred to another department and to perform transactions accurately.
Keeps current on changes in technology and alternative delivery methods.
Achieve established goals for the department.
Analyze the best product to meet the needs of the customer, explains, and offers the product to the customer.
Respond to customer inquiries for information and help to resolve customer questions/issues in a courteous and timely manner.
Conduct installment and secured loan interviews. Completes phone application with caller. Process application on computer.
Assist customers in their financial planning by making referrals to our business partners, including but not limited to our Investment, Insurance and Lending teams.
Maintain a daily record of all customer contact, sales and other necessary data for report generation and follow-up.
Receive, verify, and process through the PC customer transactions.
Recognize and properly report all fraudulent, counterfeit, or suspicious activity by customers or employees to the security department.
Verify specific customer information to ensure accurate processing and to prevent misuse or intentional fraud.
Balance daily work.
Maintain 20 customers per hour average volume while adhering to industry standards as it relates to specific goals.
Ensure activities within assigned functional area of responsibility follow Bank policy, and State and Federal Regulations
Education and Qualifications:
A High School diploma is required, along with additional college coursework or bank-related training.
Candidates must have a minimum of 1 year of banking experience, plus at least 2 years of sales and customer service experience-or a comparable combination of education and experience. Familiarity with financial terminology, banking systems, and various payment delivery options is essential.
Benefits:
401k and Employer Match
Life Insurance
Disability
Educational Assistance
Wellness Programs
Employee Assistance Program
15 Paid Time Off Days (Will be tailored to level)
12 Paid Holidays
Job Shadowing
Volunteer Opportunities
Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status.
$53k-79k yearly est. 10d ago
Financial Analyst - Corporate Forecast (Hybrid)
Globe Life Inc. 4.6
McKinney, TX jobs
Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better.
Role Overview:
Could you be our next Financial Analyst - Corporate Forecast? Globe Life is looking for a Financial Analyst - Corporate Forecast to join the team!
In this role, you will be responsible for developing and maintaining complex financial models based on an assessment and understanding of key drivers and assumptions. You will generate financial reports, presentations, monthly and quarterly reviews, and related analysis for executive management, Globe Life's Board of Directors, and other stakeholders.
Additionally, you will evaluate the financial impact of key strategic initiatives and serve as the finance lead for projects. This includes developing financial business cases, maintaining financial oversight, advising operations, and supporting the development of appropriate KPIs, baseline projections, progress tracking, and reporting to drive accountability.
This is a hybrid position located in McKinney, Texas.
What You Will Do:
* Work closely with Accounting, Actuarial, Tax, and Investments to model and consolidate the Annual Operating Summary and quarterly revisions for earnings guidance.
* Develop and maintain complex financial models that support the annual operating plan, forecast, reporting, and analysis for corporate earnings guidance.
* Coordinate variance analysis, financial assessment, and trend analysis of the business in support of long-term forecast.
* Identify, design, and implement enhancements to existing forecasting and reporting processes and systems.
* Support the development of corporate strategic business analysis and insights for executive talking points.
* Develop capital planning models, reports, and templates.
* Partner with business operations to develop the financial business case supporting capital investments and allocation of resources, and measure the impact using IRR, NPV, and ROI.
* Support the development and implementation of the processes, templates, and governance around financial business case development, KPIs, executive reporting, and progress tracking.
* Build out and maintain financial models to assess the financial impact of investments/initiatives under various scenarios, and assist business units in analyzing and quantifying the risks and opportunities.
* Maintain financial oversight and provide recommendations on financial issues to the relevant business unit(s).
* Develop and maintain a comprehensive understanding of the corporate strategic initiatives, priorities, and key business issues.
* Serve as an active member of project/initiative teams - capturing financial assumptions and offering a financial perspective to project issues/challenges to drive outcomes.
* Collaborates with other finance team members to ensure the annual operating plan and strategic projections accurately reflect the status of large-scale enterprise initiatives.
* Identify and recommend process improvements that significantly reduce workloads and reporting redundancies.
* Develop the financial business cases for presentation to senior leadership.
* Maintain reporting/tracking of key metrics for strategic initiatives to drive accountability for expected outcomes/results.
* Mentor and train other members of the Corporate Financial Planning & Analysis team.
* Ad hoc analysis and special projects involving systemic improvements, expense deep dives, and implementation of corporate policies and other projects to support key strategic initiatives.
What You Can Bring:
* Bachelor's degree in Finance, Accounting, or Economics with progressive technical and operational business experience.
* 2+ years of relevant work experience in a public company, working in corporate finance, preferably within the insurance or financial services industry.
* Holding or actively working towards a CPA, CFA, or MBA is a plus.
* Demonstrated knowledge of corporate financial planning, reporting, and analysis.
* Proven analytical skills and financial modeling experience with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
* Proven experience in building complex financial models that forecast a company's income statement, balance sheet, and cash flow.
* Proven ability to manage multiple tasks and projects simultaneously, to prioritize and meet deadlines.
* Balances data and information, making decisions based on both a sense of what is correct and logical.
* Ability to clearly communicate compelling messages to senior leaders and partners.
* Strong interpersonal skills and the ability to easily build effective relationships with senior management to become a trusted advisor/partner of the business.
* Demonstrates strong initiative with the ability to work independently, identify issues, and succinctly present solutions.
* Balances a high sense of urgency with presenting detailed and accurate financial information.
* Takes initiative and is not satisfied with the status quo.
* Leads and actively participates in team meetings and is involved in developing individual and team project plans.
* Demonstrates a willingness to persist when faced with obstacles or adversity.
* Willingness to accommodate the rigor of the annual and quarterly reporting cycle.
* Expert-level Microsoft Excel with an aptitude in financial modeling, planning systems, and reporting for analysis.
* Experience with corporate performance management software solutions Anaplan is a plus.
* Experience with data visualization software (Power BI or Tableau) is a plus.
Applicable To All Employees of Globe Life Family of Companies:
* Reliable and predictable attendance of your assigned shift.
* Ability to work full time and/or part time based on the position specifications.
How Globe Life Will Support You:
Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life:
* Competitive compensation designed to reflect your expertise and contribution.
* Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
* Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
* Paid holidays and time off to support a healthy work-life balance.
* Parental leave to help our employees welcome their new additions.
* Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
* Company-paid counseling for assistance with mental health, stress management, and work-life balance.
* Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
* Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
Location: McKinney, TX
$76k-96k yearly est. 14d ago
Principal Associate, Process Management - Cabela's Program Team (Hybrid)
Capital One 4.7
Chicago, IL jobs
Monitor and maintain processes to ensure they are followed correctly and help to resolve issues or escalate when necessary. Maintain and update process documents. Collect and analyze data and measure effectiveness of existing business processes. Communicate updates with internal customers on new and existing processes and provide internal customer support as needed.
This role will ensure we are monitoring, maintaining, and improving team processes and client interactions. Some example work streams are:
* Evaluate our client team interactions and determine where to invest
* Build client relationships and manage our interaction model
* Manage our program delegated authority for promotions, acquisition offers, etc.
* Evaluate Capital One risks related to the partnership
General Responsibilities:
* Monitor process to ensure it is followed correctly by the business; correct issues or escalate with manager if controls are not working as planned.
* Write process maps, procedures, or other artifacts and may maintain/ update documentation for new and existing processes.
* Draft, test and revise work instructions, gain relevant approvals and ensure regular reviews take place.
* Collect, analyze and measure process data on the effectiveness of business processes, to initiate sustainable, repeatable, and quantifiable business practices and procedures; role may make improvements to processes.
* Research best practices.
* Collaborate with teammates on larger initiatives; may participate on cross-functional project teams and provide input for process improvement initiatives.
* May develop project plans to execute process development and/or re-engineering.
* Communicate updates with internal customers on new or existing processes; may include communications at the executive level; may provide customer service or training to users on process updates or rollouts; may deliver presentations.
* May perform the process or parts of the process as needed.
Basic Qualifications:
* High School Diploma, GED or equivalent certification
* At least 2 years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
* At least 1 year of experience with Microsoft Office or G Suite
Preferred Qualifications:
* Bachelor's Degree or military experience
* 3+ years of experience in Business Process Management, Project Management, Relationship Management or Risk Management
* 2+ years of experience supporting, partnering and interacting with internal business clients
* PMP, Lean, Agile or Six Sigma certification
* Strong communication, problem solving and collaboration skills
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Chicago, IL: $98,900 - $112,900 for Principal Process Manager
McLean, VA: $108,900 - $124,300 for Principal Process Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).