With over $4 trillion in assets under management across our intermediary channel, Vanguard's FAS division is already a market leader. Our next chapter focuses on deepening advisor connectivity by transforming how we engage, support, and empower financial professionals. Through modernized tools, streamlined processes, and a digitally enabled, insight-rich distribution model, we're building a more intuitive and integrated experience for advisors. This role plays a pivotal part in shaping that future.
The Product Manager for Personalization and Next Best Action (NBA) will lead the orchestration of data-driven personalization strategies that span digital and sales channels. This role is responsible for designing and operationalizing scalable segmentation frameworks, real-time decisioning engines, and optimizing FAS's lead scoring system to drive superior client outcomes and business impact.
This leader will serve as a strategic connector across platforms, and teams-ensuring that segmentation models, NBA logic, and signal-based triggers are aligned to maximize advisor engagement.
Key Responsibilities
Product Leadership & Strategy
Own the end-to-end NBA and Segmentation vision and strategy, including roadmap development, prioritization frameworks, and cross-functional alignment.
Lead the Signals program, FAS's insight distribution platform for sales, ensuring behavioral and engagement signals are captured, modeled, and activated across journeys and campaigns.
Partner with analytics, digital, and sales teams to define and refine segmentation and decisioning logic using modeled and custom segments.
Translate strategic hypotheses into measurable pilots and scaled programs, with clear success metrics and feedback loops.
Execution & Enablement
Operationalize NBA logic using predictive models and business rules to deliver real-time, personalized advisor outreach.
Partner with Client Journey Owners to define segmentation use-cases and activate for digital journeys and experiences.
Collaborate with technology and data teams to ensure infrastructure supports dynamic segmentation and signal ingestion.
Cross-Functional Collaboration
Serve as a connective tissue across Distribution Enablement, Digital, and Sales to ensure NBA and segmentation strategies are embedded in go-to-market plans.
Partner with Content Strategy to translate segmentation insights into tailored messaging and experiences.
Support the prioritization and scoping through structured frameworks and signal-based opportunity scoring.
Measurement & Optimization
Establish OKRs and measurement frameworks to assess program impact, advisor engagement, and business outcomes.
Continuously refine NBA and segmentation strategies based on performance data, feedback, and evolving business needs.
Instills an experimentation mindset, mentoring others to define, construct, and experiment from experimentation.
Qualifications
8-12 years of experience in product management, marketing strategy, or sales enablement.
Proven success in leading cross-functional initiatives that blend data, technology, and client insights.
Strong understanding of segmentation methodologies, predictive modeling, and personalization engines.
Experience with CRM/CDP platforms, marketing automation tools, and data visualization.
Excellent communication and stakeholder management skills.
Systems thinker with a bias for action.
Comfortable navigating ambiguity and driving clarity across teams.
Passionate about using data to unlock scalable, personalized experiences.
Bachelor's degree required; MBA or advanced degree preferred.
Vanguard's hybrid work model is designed to balance flexibility with collaboration. This role required in-office presence on Tuesdays through Thursdays to foster connection, learning, and teamwork, while Mondays and Fridays offer the option to work remotely.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$91k-119k yearly est. Auto-Apply 60d+ ago
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Product Manager, Senior Specialist (CRM)
The Vanguard Group 4.6
Malvern, PA jobs
Core Responsibilities:
Leads digital product management activities for the CRM platform, a strategic product with cross-divisional impact, focused on participant understanding and data sharing across channels.
Influences and collaborates with cross-functional teams-product, marketing, technology, and participant services-to create best practices that drive significant change to the participant experience. Ensures business outcomes are linked to business case drivers such as retention, engagement, and personalization.
Coaches CRM product teams toward best practices and learnings. Oversees the team's support of messaging, communication, and participant outreach as necessary.
Facilitates strong business support by promoting a consistent approach to decisions, impacts, and participant propositions. Drives connection across all appropriate internal and external stakeholders.
Leads the planning, development, and implementation of the new CRM platform with cross-divisional impact. Defines and analyzes participant data needs, develops detailed product features and requirements, and builds implementation plans.
Works closely with other CRM leads across the company to align on strategy, share best practices, and promote consistency in CRM capabilities, data governance, and participant engagement approaches.
Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the participant experience through CRM capabilities such as segmentation, journey mapping, and campaign automation.
Participates in and influences ongoing business planning and departmental prioritization activities, ensuring CRM initiatives align with strategic goals.
Participates in special projects and performs other duties as assigned.
Qualifications:
8 years of related business experience.
3 years of experience leading large cross-functional teams on major organizational projects, preferably in CRM strategy or platform development.
Proven success in CRM transformation initiatives and participant data strategy.
Deep understanding of CRM technologies (e.g., Salesforce, Dynamics, Adobe Experience Platform), data architecture, and marketing automation.
Strong analytical and communication skills, with experience in financial services or participant-focused environments preferred.
Preferences:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$108k-133k yearly est. Auto-Apply 30d ago
Senior Trading Product Manager
The Vanguard Group 4.6
Malvern, PA jobs
Leads the strategic vision and roadmap for the trading capabilities relative to investment management needs. Demonstrates a deep understanding of the digital product(s) trading capabilities support and the business areas that require it. Deep investment acumen and understanding of the Investment management process required.
Responsibilities:
Leads digital product management teams for a strategic digital product or product group. Sets new digital product strategy and adjusts strategies for program or product group.
Acts as a thought leader in primary area of responsibility. Leverages understanding of competitive landscape, products, platforms, and business strategies to provide context for product families, roadmaps, and application decision making. Influences the enterprise by promoting the sharing of innovative business solutions across business units and divisions to achieve competitive advantage.
Provides business architectural leadership in shaping multi-year family roadmaps. Partners with senior digital productowners and IT to help shape roadmap strategies that enable business OKR's.
Leads, influences, and collaborates with cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.
Creates and maintains best practices and learnings, providing coaching to product teams on current strategy. Contributes to product teams' support of the messaging, communication, and customer outreach as necessary.
Builds and maintains strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.
Leads the planning, development and implementation of new large, complex, multi-stakeholder products. Defines and analyzes markets, develops detailed product features and requirements, and develops implementation plans.
Responsible for identifying current and future state service, operating process, application architecture and data architecture models with senior productowners. Identifies business capability gaps, recommends future state solutions, and transitions proof of concept experiments to solution delivery teams.
Creates, maintains, and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Leads and influences ongoing business planning and departmental prioritization activities. Attends conferences, influences strategic partners, and engages in associated activities.
Participates in special projects and performs other duties as assigned.
Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of ten years of relevant Delivery experience and ten years of experience in leading product delivery initiatives.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$108k-133k yearly est. Auto-Apply 60d+ ago
Sr Product Manager - Hyper-Personalization
The Vanguard Group 4.6
Malvern, PA jobs
As the Senior Product Manager for Hyper-personalization, you will be responsible for:
Formulating the vision and value proposition for the personalization platform.
Guide to platform product strategy and roadmap through research and analysis.
Collaborate with business stakeholders to inform use case strategy.
Contribute to people/process enablement and outcome measurement within client experience
Lead cross-functional teams to ensure alignment and execution.
Implement audience segmentation and engagement strategies.
Integrate data, AI/ML, experimentation, and analytics into the personalization platform.
Collaborating with technology architecture and development teams to ensure seamless integration of personalization features, including MarTech.
Integrate growth strategies with positive investment behavior and account health opportunities; partner with Marketing and CDAO to formulate approach across the client experience.
Influencing and storytelling to communicate the vision and impact of Hyper-personalization initiatives to executive leadership.
Ensure governance and compliance in platform operations.
Defining strategies and contributing to annual planning to achieve business objectives.
Qualifications
The ideal candidate will have:
Proven experience in cross-functional leadership and strategic thinking.
Strong collaboration skills across various divisions and organizations.
Executive presence and the ability to influence and communicate effectively.
Strong understanding in AI/ML, analytics, and technology architecture, including MarTech.
Ability to manage complex programs and engage deeply with stakeholders.
Comfort with ambiguity and the ability to make informed decisions.
Business acumen to define strategies and inform annual planning.
Career Growth
This role offers significant potential for career growth, including:
Opportunity to shape the future of Hyper-personalization in Personal Investor and Vanguard
Exposure to executive leadership and strategic decision-making
Ability to drive impactful initiatives that enhance customer engagement and business growth
Development of expertise in cutting-edge AI/ML and marketing technology platforms
Expansion of cross-functional leadership and collaboration skills
Contribution to the overall business strategy and annual planning
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$108k-133k yearly est. Auto-Apply 60d+ ago
Product Manager, Senior Specialist
The Vanguard Group 4.6
Malvern, PA jobs
Leads the strategic vision and roadmap for a digital product or products with cross-divisional impact, demonstrating a deep understanding of the digital product(s) and associated business areas. Digital products often have enterprise-wide implications.
Core Responsibilities:
1. Leads digital product management activities for multiple digital products, or one strategic product, with cross-divisional impact.
2. Influences and collaborates with cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.
3. Coaches digital product teams towards best practices and learnings. Oversee's digital product teams' support of the messaging, communication, and customer outreach as necessary.
4. Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.
5. Leads the planning, development and implementation of new digital products with cross-divisional impact. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
6. Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
7. Participates in and influences ongoing business planning and departmental prioritization activities.
8. Participates in special projects and performs other duties as assigned.
Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of eight years related business experience. Three years of leading large cross-functional teams on major organizational projects preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$108k-133k yearly est. Auto-Apply 60d+ ago
Private Investment Senior Product Manager
The Vanguard Group 4.6
Malvern, PA jobs
As a private markets expert, the Private Investment Product Manager is an ambassador for Vanguard's private investment products by supporting client engagements, training sales teams, and ensuring product health through market analysis and stakeholder collaboration. By delivering thought leadership and dynamic content, the product manager helps position Vanguard as an industry leader and enhances client outcomes in private markets.
Responsibilities:
Acts as an investment expert both internally and externally in the industry. Provides investment support and guidance to relationship management and sales teams; is regularly called upon to participate in meetings with clients.
Leads analyses of private investment product issues confronting Vanguard's private investment product line-up. Leverages and manages cross-functional teams as required. Prepares and presents strategic analysis and recommendations to senior management at various forums.
Develops and maintains key internal stakeholder relationships across the organization.
Leverages the client and sales feedback on private investment products in order to assess product health and drive ongoing product improvements and positioning.
Attends and presents at industry conferences and client specific events related to the private investment product category of focus.
Provides thought leadership in support of the Vanguard private investment product lineup.
Drives the creation of dynamic content and technical marketing used to position Vanguard private investment products and to respond to investor queries. Contributes to new product launches and develops go-to market strategies.
Facilitates internal training and communications including training on launches and changes to existing private investment products. Ensures coordination and consistency of product-related marketing initiatives and external communications across divisions.
Supports business line research agendas to enhance client experience and business results.
Participates in special projects and performs other duties as assigned.
Qualifications:
Eight years related work experience, including five years experience in client facing private markets product management and investment analysis/strategy.
Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
CFA/CAIA preferred.
FINRA Series 7 & 63 licenses or the ability to obtain them within a reasonable period of time.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$108k-133k yearly est. Auto-Apply 30d ago
AI/ML Product Manager, Senior Specialist
The Vanguard Group 4.6
Malvern, PA jobs
Core Responsibilities
Lead digital product management activities for multiple digital products or one strategic product with cross-divisional impact, ensuring alignment with enterprise objectives.
Define and drive the AI and digital twin strategy, enabling simulation capabilities that improve decision-making and operational efficiency across the organization.
Demonstrate strong decision-making skills in innovative domains, especially where high uncertainty exists, by effectively evaluating opportunities and risks in emerging technologies.
Exhibit the ability to convert ambiguous problems into well-defined hypotheses, measurable metrics, and actionable AI/ML plans that guide experimentation and learning.
Build and maintain a scalable product roadmap for AI-driven solutions, aligning initiatives with business priorities and long-term strategic goals.
Surface and prioritize high-value AI use cases by collaborating with stakeholders and analyzing market trends, ensuring measurable impact on client and participant experiences.
Experimentation and hypothesis-driven development with ability to design and execute experiments that validate assumptions and guide product evolution.
Expertise with multimodal LLMs, including text, vision, and speech modalities, and their application in enterprise solutions.
Experience with agentic systems and browser-use agents capable of reasoning, planning, and interacting with web environments for data gathering and task execution.
Strong user experience (UX) leadership, integrating AI-driven personalization and usability principles into product design for superior client engagement.
Bring an entrepreneurial mindset, proactively identifying new business models and value creation strategies, while adapting quickly to changing environments and driving scalable innovation across teams.
Influence and collaborate with cross-functional teams, including product, marketing, technology, and others, to establish best practices that drive significant change to the client or participant experience.
Coach and mentor digital product teams at scale, promoting consistency in approach, adoption of best practices, and continuous learning across divisions.
Facilitate strong business support by driving alignment across internal and external stakeholders, ensuring decisions and impacts reflect strategic priorities and client propositions.
Lead the planning, development, and implementation of new digital products or platforms with enterprise-wide impact, defining markets, detailed product features, and implementation plans.
Employ advanced qualitative and quantitative analysis techniques to continually improve user experience and inform strategic decisions, leveraging insights for personalization and engagement.
Collaborate with data science, engineering, and governance teams to integrate AI capabilities into digital products, focusing on accuracy, latency, security, and compliance.
Working knowledge of personal investment, wealth management, and behavioral finance.
Qualifications
8 years related business experience in a technical space (Data Science or Product Management)
4 years of technical program management experience.
Identify and Develop AI/ML/GenAI Business Use Cases - Identify, develop, and manage AI/ML/GenAI business use cases from concept to deployment, ensuring they meet business needs and deliver value.
Experience with stakeholder management and communication
Develop Product Vision, Strategy, and Roadmap - Create and maintain a clear product vision, strategy, and roadmap that aligns with the company's overall goals and objectives, ensuring the delivery of high-value AI/ML products.
Proven track record of working collaboratively with cross-function technical, analytics, and data engineering teams.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$108k-133k yearly est. Auto-Apply 2d ago
Technical Product Manager, Investment Book of Record (IBOR)
The Vanguard Group 4.6
Malvern, PA jobs
Drive the future of investment data at Vanguard!
Vanguard is hiring a Technical Project Manager to drive the strategic execution and roadmap for products within our Investment Book of Record (IBOR) domain. This role requires a strong understanding of IBOR's critical function in delivering real-time investment data and ensuring operational excellence. You will focus on monitoring and optimizing existing products, troubleshooting complex issues, and implementing enhancements that maintain stability and scalability, while aligning technology delivery with business objectives to support enterprise-wide impact
What You'll Do
Leads technical product management activities for multiple technical products, or one strategic technical product within IBOR, ensuring alignment with portfolio accounting and investment operations workflows.
Participates in the design and continuous improvement of IBOR-related technical solutions that support real-time investment data delivery.
Collaborates with cross-functional teams across asset management technology, data management, and investment operations to create best practices that drive significant change to the client experience.
Coaches technical product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
Leads the planning, development, and implementation of new technical products. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
Participates in the team's engineering practices in development, continuous integration, and automated deployment.
Participates in special projects and performs other duties as assigned.
Qualifications
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. Minimum of five years related work experience.
Two years of leading large cross-functional teams on major organizational projects preferred.
Strong understanding of IBOR and its role in delivering real-time investment data while ensuring operational excellence.
Experience with IBOR platforms (e.g., SimCorp, Eagle, Aladdin) and knowledge of portfolio accounting systems, trade lifecycle, and corporate actions preferred.
Familiarity with investment operations, data management, and asset management technology environments.
Ability to troubleshoot complex technical issues and implement scalable solutions that align with business objectives.
Ready to shape the future of investment data? Apply today.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$92k-118k yearly est. Auto-Apply 58d ago
Technical Product Manager, Specialist
The Vanguard Group 4.6
Malvern, PA jobs
Core Responsibilities
1. Leads technical product management activities for multiple technical products, or one strategic technical product. Participates in the design and continuous improvement of the technical solution.
2. Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
3. Coaches technical product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
4. Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
5. Leads the planning, development and implementation of new technical products. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
6. Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
7. Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
8. Participates in the team's engineering practices in development, continuous integration, and automated deployment.
9. Participates in special projects and performs other duties as assigned.
Qualifications
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.. Minimum of five years related work experience.
Two years of leading large cross-functional teams on major organizational projects preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$92k-118k yearly est. Auto-Apply 2d ago
Technical Product Manager, Specialist
The Vanguard Group 4.6
Malvern, PA jobs
Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.
We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape. Our crew are our greatest resource - by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core.
Job Description
Position Overview
As a Senior Technical Product Manager within Vanguard's Global Risk and Security (GR&S) division, you will play a pivotal role in enabling business strategy, safeguarding client and organizational interests, including assets and data-and fostering a robust risk culture. Our teams leverage enterprise-wide insights, deep subject matter expertise, and trusted advisory capabilities to empower leaders across Vanguard to make informed, risk-aware decisions with agility and confidence.
Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is dedicated to the comprehensive protection of Vanguard's personnel, property, data, and client assets. We are recognized as trusted advisors, delivering state-of-the-art security and fraud solutions, and cultivating a world-class environment for highly engaged, passionate, and diverse talent. Continuous learning and professional development are core expectations in our dynamic security landscape.
Key Responsibilities
Technical Product Leadership
Translate strategic business objectives into actionable initiatives for engineering teams, ensuring alignment with organizational priorities and measurable outcomes.
Articulate complex technical requirements in clear, concise language suitable for executive audiences and cross-functional stakeholders.
Demonstrate a strong sense of ownership and accountability for product success, serving as the primary point of contact for all inquiries related to product features and functionality.
Develop and maintain comprehensive product documentation, including product cards, roadmaps, feature and capability plans, as well as usage and operational metrics.
Apply both qualitative and quantitative analysis to drive continuous improvement in client experience and product performance.
Exhibit advanced problem-solving skills, proactively addressing challenges related to scalability, reliability, and operational efficiency.
Contribute to product architecture and the design of technical solutions, fostering collaboration across teams and facilitating a shared understanding of business needs and technical constraints.
Partner with delivery teams to ensure that project intake and deliverables are consistently aligned with business priorities and key results (OKRs).
Establish strong partnership with peers and mentor others, promote best practices and elevate the discipline of product management across the organization.
Security Expertise
Possess foundational knowledge in key security domains, including Identity and Access Management, Cryptography, Vulnerability Assessment, and Risk Management.
Demonstrate intermediate to advanced proficiency in cloud-based infrastructure and services, with the ability to guide teams in implementing secure, scalable solutions.
Remain current on industry trends and the evolving threat landscape, driving teams to adopt proactive controls and robust fail-safes to mitigate risk.
Qualifications
Bachelor's degree or equivalent combination of education and experience required; advanced degree preferred.
Minimum of five years of relevant professional experience, with at least two years leading large, cross-functional teams on major organizational initiatives.
Proven track record of delivering results in complex, fast-paced environments.
Special Factors
Please note that Vanguard is not offering visa sponsorship for this position.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$92k-118k yearly est. Auto-Apply 6d ago
Technical Product Manager, Senior Specialist
The Vanguard Group 4.6
Malvern, PA jobs
Join Our Analytics Team and Shape the Future of Enterprise Decision‑Making We're hiring a Senior Technical Product Manager to join the Journey & Client Experience Analytics team. In this role, you'll own our Quarterly Planning rhythm; translating strategy into sequenced, achievable outcomes by aligning roadmaps, backlogs, and dependencies to deliver measurable impact. Your technical depth (spanning data pipelines, analytics/BI platforms, and modern delivery practices) enables you to ask the right questions, de‑risk execution, and raise the bar on engineering rigor. Equally, you'll drive clarity of expectations codifying operating mechanisms, setting crisp milestones, and influencing stakeholders across product, operations, and engineering to make bold, informed decisions. Are you passionate about turning data into powerful insights that drive impact at scale? This role offers the opportunity to work on enterprise‑level metrics that influence how we measure success across the organization. You'll be at the center of shaping the story behind the numbers, crafting narratives that resonate with executive leaders and guide strategic decisions. As part of our team, you won't just analyze data, you'll influence roadmaps, steer priorities, and help define the future direction of our business. Your work will empower leaders to make informed decisions and unlock new opportunities for growth. If you thrive in a fast‑paced environment where your insights can change the game, this is your chance to make a real impact.
Core Responsibilities
Leads technical product management activities for multiple technical products, or one strategic technical product, with cross-divisional impact. Drives the design and continuous improvement of the technical solution.
Influences and collaborates with cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.
Coaches technical product teams towards best practices and learnings. Oversees product teams' support of the messaging, communication, and customer outreach as necessary.
Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.
Leads the planning, development and implementation of new technical products with cross-divisional impact. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Participates in and influences ongoing business planning and departmental prioritization activities.
Drives the team's engineering practices in development, continuous integration, and automated deployment.
Participates in special projects and performs other duties as assigned.
Qualifications
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of eight years related business experience. Three years of leading large cross-functional teams on major organizational projects preferred.
Proficient in SQL and Tableau.
AI/ML skills are preferred but not essential for this role.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$104k-135k yearly est. Auto-Apply 4d ago
Senior Technical Product Manager - Data Platforms and Infrastructure
The Vanguard Group 4.6
Malvern, PA jobs
Responsibilities:
Full product lifecycle ownership:
Own the product vision and strategy of Vanguard's data platforms from incubation to sunset, in alignment with Vanguard's enterprise data strategy and target state architecture
Customer-centric product ideation:
Monitor market trends and conduct user research to identify opportunities that will define data platform products and product features
Collaborate across divisions with our users (e.g., data engineers, architects, analysts, data scientists) to define data products that meet their critical data and business needs
Foster a culture of experimentation through MVPs, rapid prototyping, and iterative development, encouraging bold thinking while maintaining a strong bias for execution and learning.
Translate insights into actionable and prioritized product features
Product delivery through innovation, experimentation, and continuous improvement:
Develop and maintain a transparent, outcomes-based roadmap and backlog, partnering and aligning with key stakeholders, including architecture and engineering functions under the CTO, to sequence capabilities based on business priorities and technical feasibility
Collaborate with data architecture and engineering teams to co-create the right features, often leading technical discussions with a deep understanding of data platforms and technologies (e.g., AWS, Databricks, Snowflake, integration patterns)
Conduct usability testing and experimentation to ensure platform features meet user needs
Manage product launches, coordinating with project managers for on-time and on-budget releases
Define and monitor key product metrics and analyze product performance to continually improve and drive value, inform roadmap and investment decisions, and measure success
Funding and P&L:
Partner with finance and engineering leadership to allocate budgets across the product portfolio
Use data-driven frameworks to define and manage the OKRs, P&L, and value realization (ROI) of core platform capabilities and data services
Go-to-market and adoption:
Develop and execute go-to-market (GTM) strategies in partnership with enablement, communications, and other support teams
Create approach to socialize products and products features along with onboarding and training materials to ensure adoption
Building out the product function:
Shape a high-performing product culture within the data platform organization, while fostering a culture of innovation and bold thinking
Mentor junior PMs and contribute to the growth of the product management capability within EDA&E
Qualifications:
Undergraduate degree in computers science, information systems, business analytics, or equivalent experience. MBA or advanced degree preferred
Minimum of 8 years of total technology experience, with 3-5 years in IT Product Management taking highly technical, developer-focused (e.g., engineers, data scientists) products from conception to launch
Demonstrated end-to-end productownership across product lifecycle, including product innovation and delivery through ideation and experimentation, GTM, and product evolution in a fast-paced and dynamic environment
Ability to lead strategic discussions on data architecture and engineering (e.g., data modeling, metadata management, data quality, data integration, storage, compute, security) and data platforms (e.g., AWS, Databricks, Confluent, Flink)
Cross-functional influence and leadership (leading without authority) across multiple teams and levels of stakeholders (e.g., business, risk, compliance, and technology) to align on platform strategy, and drive clarity and alignment in a complex environment
Written and verbal communication skills to build compelling value propositions, GTM plans, influence stakeholders, and provide clarity on complex systems
Track record in using market research, and financial and product analytics to drive innovation, project ROI and manage P&L, and track metrics to inform investment decisions
Proven record in implementing product management frameworks with successful outcomes (e.g., JTBD, CUJ)
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$104k-135k yearly est. Auto-Apply 60d+ ago
Senior Technical Product Manager, Investment Book of Record (IBOR)
The Vanguard Group 4.6
Malvern, PA jobs
Vanguard is seeking a Senior Technical Project Manager to lead the strategic vision and roadmap for technical products within our Investment Book of Record (IBOR) domain. This role requires deep expertise in IBOR and its enterprise-wide impact on delivering real-time investment data. You will drive cross-divisional initiatives, ensuring alignment between business objectives and technology delivery, while monitoring and optimizing existing products for stability and scalability. The position emphasizes strategic execution-troubleshooting complex issues, implementing enhancements, and guiding long-term product direction to support critical investment operations across the organization.
Responsibilities
Leads technical product management activities for multiple technical products, or one strategic technical product, with cross-divisional impact. Drives the design and continuous improvement of the technical solution.
Influences and collaborates with cross-functional teams to create best practices that drive significant change to the client experience. Ensures business outcomes are linked to business case drivers.
Coaches technical product teams towards best practices and learnings. Oversees product teams' support of the messaging, communication, and customer outreach as necessary.
Facilitates strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drives connection across all appropriate internal and external stakeholders.
Leads the planning, development and implementation of new technical products with cross-divisional impact. Defines and analyzes technical markets, developing detailed product features and requirements, and developing implementation plans.
Influences and employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Participates in and influences ongoing business planning and departmental prioritization activities.
Drives the team's engineering practices in development, continuous integration, and automated deployment.
Participates in special projects and performs other duties as assigned.
Qualifications
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of eight years related business experience. Three years of leading large cross-functional teams on major organizational projects preferred.
Strong understanding of IBOR and its role in delivering real-time investment data while ensuring operational excellence.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
As the Senior Technical Product Manager responsible for the delivery of Vanguards Personal Investor Marketing Analytics Products you will work closely with data scientists, engineers, and stakeholders in sales to define and execute a transformative product roadmap. Leveraging machine learning and predictive analytics you'll provide actionable data driven recommendations that maximize the efficiency and effectiveness of our marketing teams.
Responsibilities:
Lead product management activities for multiple products, or one strategic product, with cross-divisional impact. Drive the design and continuous improvement of AI/ML technical solutions.
Influence and collaborate with cross-functional teams to create best practices that drive significant change to the client experience. Ensure business outcomes are linked to business case drivers.
Coach technical product teams towards AI/ML best practices and learnings. Oversee product teams' support of the messaging, communication, and customer outreach as necessary.
Facilitate strong business support through working with team members to promote a consistent approach to decisions/impacts and client propositions. Drive connection across all appropriate internal and external stakeholders.
Lead the planning, development and implementation of new AI/ML technical products with cross-divisional impact. Define and analyze AI/ML markets, developing detailed product features and requirements, and developing implementation plans.
Influence and employ a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Participate in and influences ongoing business planning and departmental prioritization activities.
Drive the team's engineering practices in development, continuous integration, and automated deployment.
Participate in special projects and perform other duties as assigned.
Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of eight years related business experience, with at least four years of technical project management experience.
Experience with Analytics Products preferably within Marketing or AI
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$104k-135k yearly est. Auto-Apply 30d ago
Sr Manager- Product Management- Personalization & Web Platforms
The Vanguard Group 4.6
Malvern, PA jobs
Evolve the Client Experience
Help lead Vanguard's secure site, Vanguard.com logged in experience, focusing on evolving the overall client experience. You will lead a team of ProductOwners who have responsibility for critical elements of our digital experiences: Personalization (HyperP), Wayfinding Initiative, global navigation, design system, content management system, and web platform optimization. You will join a team of productowners who are accountable for directing and prioritizing agile teams' activities based on a relentless focus on client needs and a strong understanding of business drivers.
In this role, you will...
Lead critical areas of the web channel by owning the strategic vision and roadmap, with a deep understanding of the underlying product(s) and associated business areas.
Manage a team of ProductOwners who lead passionate agile teams that enhance features within the web experience and direct production support activities.
Work with your ProductOwners to prioritize the team's work to meet key business goals and deliverable dates.
Embrace the test and learn mentality to drive iterative improvements to the client experience.
Accountable for key metrics of digital channel experience (e.g., CSAT, distribution, digital containment, client outcomes) and channel performance (e.g., availability, response time).
Ensure quality software and experiences are delivered.
Ensure navigation and findability are effective by living and breathing the end-to-end site map and client flows.
Ensure web experience and infrastructure is continuously modernized and that the latest tools and capabilities are available.
Work collaboratively with CX Journeys to further enable the web channel for key client journeys.
Continuously audit the site looking for opportunities for improvements on UI, usability, content, benchmark scenarios, and diligently enhancing and simplifying all parts of the experience.
Challenge the business to drive for innovative solutions; “think out of the box,” and ensure best-in-class solution designs. Embrace and drive experimentation to measure and implement integrated and proven solutions.
Create, maintain, and employ various qualitative and quantitative analysis techniques to improve the user experience continually.
Build and maintain strong business support from team members to promote a consistent approach to decisions/impacts and client propositions.
Work with the team to continually optimize the efficiency of our agile implementation and delivery.
Design an experience that delivers
A critical component of the Vanguard flywheel is delivering a world-class client experience. With that in mind, the Personal Investor Digital and Analytics sub-division was created in 2019 to enhance our clients' experiences and differentiate Vanguard from competitors that adopt aspects of our low-cost investment philosophy. We create meaningful world-class experiences that exceed client expectations, positioning Vanguard as the trusted financial partner and industry disruptor. This role will join the broader Digital and Analytic team, supporting our B2C client experiences across Personal Investor, AWM and Workplace Solutions divisions.
What it takes
Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
10 or more years' work experience, including 5+ years of leading large cross-functional/cross-regional teams on major organizational projects
Demonstrated ability to lead a team of ProductOwners.
Demonstrated ability to achieve results while working in a cross-functional environment
Demonstrated experience with facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Demonstrated experience implementing and executing agile principles with strong digital and technical skills.
Demonstrated experience and deep understanding of user experience best practices.
Experience with AI/ML is a strong plus.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Join us as an Investment Management Product Manager to help create innovative technology solutions with enterprise-wide impact and uncover data-driven insights in support of the ongoing development of Vanguard's investment product lineup. We're looking for someone with experience in investment product analysis and/or technical product management (including experience in AI-development), who thrives on collaboration and is excited to deliver solutions that make a real difference for our business partners.
Responsibilities:
Leads product management activities for several technology products, including planning, development, and implementation.
Provides data analysis and insight in support of research and other strategic initiatives.
Defines and analyzes business partner needs. Develops detailed product features and requirements and develops implementation plans.
Identifies new sources of data, analyses, or tools that can support investment product development and competitive intelligence. Provides consultation and subject-matter expertise on available data sources and how that data can be used to solve business partner needs.
Collaborates with cross-functional teams and IT partners to align solutions to business partner needs.
Coaches product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach, as necessary.
Partners with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery.
Employs a variety of qualitative and quantitative analysis techniques to continually improve capabilities offered to business partners.
Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
Participates in special projects and performs other duties as assigned.
Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred. CFA/CFP preferred.
Minimum of five years related work experience. At least 3 years prior experience in investment/investment product analysis, data analysis/analytics, and/or technical product management.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$100k-123k yearly est. Auto-Apply 60d+ ago
Head of Product/Head of Service
The Vanguard Group 4.6
Malvern, PA jobs
Join the founding team of Advice and Wealth Management Portfolio Solutions, where we develop, manage, and launch differentiated investment solutions tailored to the evolving needs of Advice and Wealth Management clients. This role blends strategic thinking, investment acumen, and execution excellence to shape the future of Advice and Wealth Management.
Key Responsibilities
1. Product/Service Strategy & Development
· Use market trends, client feedback, and data insights to identify opportunities and recommend product strategies for new and existing offers.
· Ensure product-market fit by aligning features, pricing, and positioning with Advice and Wealth Management client needs.
2. Cross-Functional Collaboration
· Maintain oversight over a portfolio of offers to align product/service strategy and delivery. This role “owns” Cash strategy and offer for Advice and Wealth Management - identifies the right features, rate strategy and offer expansion needs for Advice and Wealth Management clients and partners with the Personal Investor Cash team to ensure delivery end-to-end.
· Drive integration of Advice and Wealth Management-specific features into enterprise-wide offers and initiatives, ensuring differentiation and relevance for Advice and Wealth Management clients.
3. Roadmap & Prioritization
· Own the 3-year product roadmap for Advice and Wealth Management Solutions, balancing client needs, business goals, and enterprise priorities.
· Collaborate with Center for Data and Analytics to deliver flow-of-funds data and build an investment product dashboard for Advice and Wealth Management.
4. Program Management & Go-to-Market Execution
· Lead go-to-market planning, ensuring alignment across stakeholders and balancing innovation with feasibility.
· Build strong relationships across teams and foster transparent, proactive communication. Manage cross-functional workstreams and ensure timely execution.
6. Risk & Compliance Integration
· Embed risk mitigation, compliance, audit, and legal requirements into product development and delivery.
· Maintain technical and business knowledge to support implementation and governance.
Qualifications
· Minimum 8 years of experience in product development, strategy, or investment-related project management.
· Proven ability to drive outcomes in a matrixed environment.
· Strong stakeholder engagement and relationship management skills.
· Bachelor's degree required; advanced degree preferred.
· Excellent communication, analytical, and problem-solving skills.
· CFP and/or CFA designation preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$89k-108k yearly est. Auto-Apply 60d+ ago
Senior Product Marketing Manager
The Vanguard Group 4.6
Malvern, PA jobs
Responsibilities
Lead development and execution of the multi‑year marketing strategy for the assigned product, service, or audience segment.
Translate business goals into clear, actionable strategies, OKRs, and marketing plans.
Define and evolve the segment's positioning, value proposition, and messaging architecture.
Build a deep understanding of target audiences, including behaviors, needs, motivations, and key decision drivers.
Apply market insights, competitive intelligence, and win/loss analysis to guide strategic decisions and influence business direction.
Oversee development of content, integrated campaigns, and experience support (events, meetings), partnering cross-functionally with engagement strategists, creative, MarTech, and analytics teams.
Act as a trusted advisor to senior business leaders, providing insight‑backed recommendations that strengthen commercial outcomes.
Lead quarterly and annual planning cycles to align marketing investments, roadmaps, and resources with enterprise objectives.
Create a test‑and‑learn environment to continuously improve messaging, targeting, and channel strategies.
Qualifications
8+ years of experience in product marketing, go‑to‑market strategy, or related B2B marketing roles; financial services or retirement/recordkeeping experience preferred.
Undergraduate degree in Marketing or equivalent experience required. Graduate degree preferred.
Proven ability to lead strategic marketing initiatives that drive business outcomes.
Demonstrated expertise in positioning, segmentation, competitive analysis, and multi‑channel GTM planning.
Strong ability to synthesize insights and translate them into clear recommendations and marketing actions.
Excellent communication, storytelling, and stakeholder‑influencing skills, including working with senior leaders.
Ability to manage complex cross‑functional initiatives without direct authority.
Comfort working with data, establishing OKRs, and applying measurement to optimize marketing programs.
Experience operating in a regulated environment preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$109k-136k yearly est. Auto-Apply 2d ago
Product Manager, Specialist
The Vanguard Group 4.6
Malvern, PA jobs
Leads the strategic vision and roadmap for a digital product or products within a specific business area, demonstrating a deep understanding of the digital product(s). Digital products may have enterprise-wide implications.
We are hiring a Product Manager in Participant Strategy and Experience within Workplace Solutions, who will own the Financial Well-being experiences that impact participants every day.
The Financial Well-being Product Manager will:
Own the Financial Well-being experience for Workplace Solutions participants, supporting Vanguard's missing of giving investors the best chance for investment success
Have the opportunity to collaborate across the enterprise to bring experiences to bear that will build lifelong clients of Vanguard
We are looking for someone who:
Thinks strategically and can influence stakeholders to shape the future direction of the experience.
Demonstrates an outcomes mindset with a history of driving strong results and attention to detail.
Has experience working with technology teams, with a preference for experience with digital product management.
Responsibilities:
Leads digital product management activities for multiple digital products, or one strategic product.
Collaborates with cross-functional teams to create best practices that drive significant change to the client experience.
Coaches digital product teams towards best practices and learnings. Ensures delivery of messaging, communication, and customer outreach as necessary.
Partners with stakeholders to resolve production and implementation issues in a timely manner, and supports/drives escalations where required to enable rapid delivery.
Leads the planning, development and implementation of new digital products. Defines and analyzes markets, developing detailed product features and requirements, and developing implementation plans.
Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience.
Participates in and provides recommendations for ongoing business planning and departmental prioritization activities.
Participates in special projects and performs other duties as assigned.
Qualifications:
Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred.
Minimum of five years related work experience. Two years of leading large cross-functional teams on major organizational projects preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
$106k-143k yearly est. Auto-Apply 35d ago
Product Manager, Specialist (CX Design)
The Vanguard Group 4.6
Malvern, PA jobs
Evolve the Client Experience:Help lead Vanguard's digital transformation by owning and optimizing a design system that drives both cutting-edge digital experiences and enables teams across Vanguard to build those experiences faster. You will help drive consistency across web and mobile experiences. You will work very closely across various stakeholder and development teams to drive the adoption of reusable components your team will help build and make easily accessible to teams across the organization. You will join a team of productowners who are accountable for directing and prioritizing agile teams' activities based on a relentless focus on client needs and a strong understanding of business drivers.In this role, you will...
Lead the web channel by owning the strategic vision and roadmap, with a deep understanding of the underlying product(s) and associated business areas.
Manage an agile team passionate about enhancing the features and capabilities of a robust design system.
Prioritize the team's work to meet key business goals and deliverable dates.
Lead a centralized team that services numerous stakeholders across Vanguard. Proactively promote and evangelize the design system and its benefits; fostering the health of a contribution model
Write and deliver business requirements through user stories to the dev team.
Ensure quality software and experiences are delivered.
Ensure web experience and infrastructure is continuously modernized and that the latest tools and capabilities are available.
Challenge the business to drive for innovative solutions; “think out of the box,” and ensure best-in-class solution designs. Embrace and drive experimentation to measure and implement integrated and proven solutions.
Create, maintain, and employ various qualitative and quantitative analysis techniques to improve the user experience continually.
Work with the team to continually optimize the efficiency of our agile implementation and delivery.
Design an experience that delivers!A critical component of the Vanguard flywheel is delivering a world-class client experience. With that in mind, the Personal Investor Digital and Analytics sub-division was created in 2019 to enhance our clients' experiences and differentiate Vanguard from competitors that adopt aspects of our low-cost investment philosophy. We create meaningful world-class experiences that exceed client expectations, positioning Vanguard as the trusted financial partner and industry disruptor. These roles will join the broader Advised and Self-Directed families.What it takes:
Undergraduate degree or equivalent combination of training and experience. Graduate degree preferred.
8 or more years' work experience, including 3+ years of leading large cross-functional/cross-regional teams on major organizational projects.
Strong stakeholder management experience.
Demonstrated ability to achieve results while working in a cross-functional environment.
Demonstrated experience with facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Demonstrated experience implementing and executing agile principles with strong digital and technical skills.
Demonstrated experience and deep understanding of user experience best practices.
Experience with Design Systems is strongly preferred.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.