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The differences between receivers and customer services, warehouse can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a receiver and a customer service, warehouse. Additionally, a receiver has an average salary of $32,401, which is higher than the $30,800 average annual salary of a customer service, warehouse.
The top three skills for a receiver include customer service, math and basic math. The most important skills for a customer service, warehouse are quality customer service, strong customer service, and customer orders.
| Receiver | Customer Service, Warehouse | |
| Yearly salary | $32,401 | $30,800 |
| Hourly rate | $15.58 | $14.81 |
| Growth rate | -3% | -4% |
| Number of jobs | 186,250 | 265,059 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 46% | High School Diploma, 43% |
| Average age | 43 | 40 |
| Years of experience | 12 | 12 |
A receiver is responsible for confirming receipt of items delivered from distribution centers to the warehouse. Receivers carefully evaluate order invoices, ensuring the correct quantity of the items, and inspect the merchandise for any possible mislabeling and defects. They also coordinate with the distributors for replacement and verifications concerning the delivery. A receiver must have excellent organizational and analytical skills, especially on billing discrepancies by utilizing specific shipping software to monitor the delivery activities.
A customer service warehouse is primarily in charge of providing customer support, mainly through calls and correspondence. Their responsibilities typically revolve around answering inquiries, addressing and troubleshooting problems, processing refunds, maintaining records of all transactions, and referring them to other services when necessary. There are also instances when they must perform follow-up calls, offer products and services, discuss product specifications and promotions, develop sales strategies, and generate leads through research and analysis. Moreover, they must maintain an active communication line with staff for a smooth and efficient workflow.
Receivers and customer services, warehouse have different pay scales, as shown below.
| Receiver | Customer Service, Warehouse | |
| Average salary | $32,401 | $30,800 |
| Salary range | Between $26,000 And $39,000 | Between $25,000 And $37,000 |
| Highest paying City | New York, NY | Kent, WA |
| Highest paying state | New York | New York |
| Best paying company | California Institute of Technology | Steel Dynamics |
| Best paying industry | Manufacturing | Manufacturing |
There are a few differences between a receiver and a customer service, warehouse in terms of educational background:
| Receiver | Customer Service, Warehouse | |
| Most common degree | High School Diploma, 46% | High School Diploma, 43% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between receivers' and customer services, warehouse' demographics:
| Receiver | Customer Service, Warehouse | |
| Average age | 43 | 40 |
| Gender ratio | Male, 63.7% Female, 36.3% | Male, 73.1% Female, 26.9% |
| Race ratio | Black or African American, 10.6% Unknown, 4.2% Hispanic or Latino, 20.8% Asian, 7.3% White, 56.4% American Indian and Alaska Native, 0.7% | Black or African American, 10.1% Unknown, 5.5% Hispanic or Latino, 22.7% Asian, 6.7% White, 54.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 6% | 7% |